Social Business Digest
by caro

#socbiz
Geselecteerde informatie over Digitale Transformatie, Enterprise 2.0, Enterprise Social Networks, Social Intranets, Social Collaboration, Knowledge Management, HR 2.0, ... en alle de rest
Dr.-Ing. Carsten Rose – Geldigheid: 13.07.2018 21:00
Social Business Digest by caro - Week 28/2018
 

Week 28/2018

 

Die Theorie der Filterblasen ist nicht länger haltbar - Wir leiden bereits unter dem Filter-Clash
13.07.2018
Die Gesellschaft zerfällt in Filterblasen, so heisst es. Die Theorie ist heute in aller Munde, aber kaum belegbar. Tatsächlich leiden vernetzte Gesellschaften unter der Sofortkonfrontation mit immer anderen Ansichten. Was macht wütend, regt auf, verursacht die Gereiztheit der digitalen Zeit? Es gibt eine hübsche kleine Studie über den sogenannten Flugkoller, auch air rage genannt, den Ausraster in der Luft, die als Parabel taugt. Die beiden Wissenschafter Katherine DeCelles und Michael Norton haben sie 2016 publiziert. Sie zeigen: Es sind nicht die engen ...
 
The Digital Workplace: Past, Present & Future
13.07.2018
by Lee Bryant - ( (This post summarises an introductory talk I gave at our recent Digital Workplace Futures event in London - see here for a summary of the discussion that followed.) Where have we come from? The beginnings of the digital workplace can be traced back to adoption of intranets as internal publishing platforms in the mid-1990s. Originally, the 'internal internet' looked broadly similar to the external internet, but the internet soon began to change at orders of magnitude faster than the intranet. By the early 2000's, intranets looked similar ...
 
Enterprise Search in 2018 Opens Up New Opportunities
13.07.2018
By Martin White - I used to view enterprise search as a monolithic application that acted as an integration platform. But when it came time to write the second edition of "Enterprise Search," my view had changed. I now see enterprise search as a vision and strategy, and not as a single application. Miles Kehoe wrote an excellent overview of the enterprise search landscape. In this article, I'd like to build on his points and look at some of the emerging markets and opportunities. Most Common Queries? Applications Vendors Should Take an Active Role ...
 
What Do Companies Mean by Culture?
13.07.2018
Supportive. Curious. Unafraid. These are some of the words that advertising agencies use to describe their company culture. But do any of these words actually connect them with what culture actually is? Perusing the top ten of Ad Age's 2017 agency list, there is one common theme in how advertising agencies describe their company culture: collaborative. There are plenty of supporting words that carefully surround "collaborative," such as passion, insightful, supportive, entrepreneurial, borderless, and unafraid, but you would be correct in arguing that ...
 
Agility: mindset makeovers are critical
13.07.2018
The divisional general manager looked at me quizzically as we discussed characteristics of agile organizations. I could see the manager, who had led several thousand people over two decades, was struggling to process such notions as autonomous teams, rapid experimentation with unknown risks, and inviting customers into "backroom" design discussions. In today's dynamic markets, leaders need very different mindsets from those used to manage traditional organizations in less-demanding times. We find that three primary mindset shifts are required to ...
 
Culture evolution during acquisitions, integrations and restructures
13.07.2018
"It was like a nuclear winter. Those that survived envied those that had departed." - Quote from a senior leader during a major acquisition Most organisations going through acquisitions, integrations or restructures have very clear business targets and goals to achieve. They often talk about the importance of a unified culture and typically recognise that people will be impacted in terms of redundancies and redeployment. Yet almost every integration we have been part of, or observed, have vastly underestimated the cultural implications of bringing together ...
 
Productive statt busy. Wie hoch ist Ihr Management-ROI?
12.07.2018
"Keine Zeit! Ich hab Wichtigeres am Bein als das! Soll ich das stehen und liegen lassen?" Klarer Fall von Prioritätenwahnsinn - ob das Wichtige wirklich so wichtig ist, können wir nur erahnen. Immerhin scheint der Kollege bis zum Hals in Arbeit zu stecken und hat vor lauter Tagesgeschäft keine Zeit für Strategie. Lieber designt er noch eine Folie für seinen wöchentlichen Meeting-Slot. Wie so viele Manager ist dieser Kollege heillos aktivitäts- statt ergebnisorientiert. Um zu erfahren, was Prioritätenwahnsinn mit Angst zu tun hat, lesen Sie meinen Blogbeitrag ...
 
Fakten über New Work
12.07.2018
von Günther Wagner - Vor einigen Tagen habe ich mit meinem Kurzbeitrag "New Work ist Arbeitsrealität" wider meiner Erwartung für Aufruhr gesorgt - sowohl was die Kritik als auch Abenteuer-Freude-Juchzer betrifft. Das hat mir persönlich zu denken gegeben - nicht, weil mich beispielsweise die Kritik ärgert, oder die Abenteuerlust unter Umständen zu übermütig erscheint, sondern weil es zeigt, dass New Work lebt, Emotionen in jede Richtung auslöst. Deutlich zeigen sich die Gegensätze in der Auffassung der Bedeutsamkeit und arbeitstechnischen Relevanz von ...
 
Show me your network and I will show you how your organization works!
12.07.2018
It may sound as the consultant trying to sell you his knowledge or his product, because how can you seriously claim that you can in practice show the world how a public organization with 4,000, 5,000 or maybe 20,000 employees works? The municipality reform in Denmark has created some enormous public organizations, where many are now bigger than the biggest Danish private companies. Normally, the organizational structure is illustrated with a diagram. The boxes and their connections. Even the most optimistic hierarchical theoreticians agree that these ...
 
Are You Getting the Most Out of Your Intranet?
12.07.2018
Intranets are often the "basement" of the hypothetical house that is any given organization. And like an untouched basement filled with spiderwebs, company's intranets hold valuable nuggets of information that often go unused, untouched or completely forgotten. My company, Igloo, conducted a survey of 1,000 full time employees. Thirty-two percent of respondents said they have avoided sharing a document with a colleague because it would take too long to find. Too often, traditional intranets exist only as a central repository for document storage with ...
 
Workers Are Using AI at Home, Not in the Workplace. Here's Why
12.07.2018
Employees are willing and ready to work with artificial intelligence (AI), but businesses aren't training them on the skills needed to do so or in some cases, failing to introduce the tools at all. So found a recent survey released by Redwood City, Calif.-based Oracle and research firm Future Workplace. The report, AI at Work, surveyed 1,320 US human resources executives and employees to dig deeper into the relationship between workers and artificial intelligence. It found employees understand the benefits of AI go far beyond automating manual processes, ...
 
Enterprise Software Priorities for the Next Decade
12.07.2018
As I continue my myriad research projects this spring season I come across incredible insights from those I interview. I have been doing a lot of work in platforms, data usage (including AI), infrastructure, and digital transformation this season (and I don't see it slowing down, or changing, anytime soon - these are mission-critical, decade-plus initiatives for most organizations and they need to -- well, compare notes. I collect those notes and share them. I get a ton of information that I process into insights -- like, the five priorities below (collected ...
 
Menschen mehr als Prozesse
11.07.2018
von Marcus Raitner - Ein wesentliches Element von Führung ist für viele das Treffen von Entscheidungen. Ein elitärer Kreis von Führungskräften trifft Entscheidungen - mindestens die großen und strategischen und abhängig vom Zustand der Vertrauenskultur in der Organisation auch gern mal Entscheidungen zu Details, Mikromanagement nennt sich das dann. Reed Hastings, der CEO von Netflix, macht genau das nicht. Er ist sogar stolz darauf so wenige Entscheidungen wie möglich zu treffen. Und der Erfolg gibt ihm recht, immerhin ist Netflix heute 20 Jahre nach ...
 
Wenn die Realität rechts überholt... Agiles und nicht-agiles Management auf dem Prüfstand
11.07.2018
von Guido Bosbach - Das einzige, was schlimmer ist, als von der Realität überholt zu werden, ist darauf nicht vorbereitet zu sein. Das geht nicht nur ein Thema auf der Autobahn. Es gilt im übertragenen Sinne immer mehr für uns alle. Auch zum Beispiel für viele Top-Führungskräfte für die Unternehmen, die sie führen. Sie sind gefordert, ihre Wahrnehmung der Realität an die Entwicklungen jenseits der Unternehmensgrenzen und die dort stattfindende Zukunft anpassen zu müssen. Gleiches gilt auch für mich selbst, der ich zwar an in Form von neuen Perspektiven ...
 
Your Organization Is a Network of Conversations
11.07.2018
Leaders should realize that companies are fundamentally linguistic entities. In 2004, when Brad Mills became the CEO of Lonmin, the British mining company operating in South Africa, it faced a depressing future. It was so rife with conflicts among management, labor, the local community, and dysfunctional organizational silos that it was hard to discern any collective vision for the company at all. So, as one of his first acts, Mills brought together 100 leaders from the company, along with unions, tribes, and the local community, to participate in a ...
 
How leadership and live events can support enterprise social network adoption
11.07.2018
When dealing with ESNs, implementation is, unsurprisingly, just the beginning. A common trope of ESN implementations in large organisations is to see high levels of initial engagement, as employees investigate the platform and build their profiles. But then, as time goes by, the absence of clear, well-communicated, business-driven ESN use cases and means that there is a lack of incentive for users to continue their interaction with the platform. Build it and they will come... have a look around, and then leave; when ESN users don't know the what methods ...
 
Why AI Still Has a Long Way to Go in the Digital Workplace
11.07.2018
A recent report from Blue Bell, Pa.-based information management specialist Unisys revealed some interesting insights into how workers view and understand artificial intelligence (AI). When asked what emerging technology had the highest potential to transform their workplace environment in the next five years, 31 percent identified the Internet of Things (IoT), while 27 percent cited AI. However, only 20 percent said they really understood AI, despite its current buzzword status. Given the importance of AI, we dug a little bit deeper to identify the ...
 
You can't have organisational agility without these 5 building blocks
11.07.2018
It looks like organisational agility is the new black. But how do we get there? There is already a rich source of literature on agile practices that we should consider. However, our research has suggested that HR is less certain on how to adjust their processes to facilitate it. The good news is: we have identified 5 building blocks you should focus on to enable an agile organisation. Looking back to the 20th century industrial age, the success of manufacturing depended on repetitive, predictable and highly standardised work. For businesses to thrive ...
 
Wirtschaftsnarren braucht das Land!
10.07.2018
Wirtschaftsnarren benennen den Elefanten im Raum. Ja, sie sprechen laut aus, dass der digitale Kaiser nackt ist. Auch auf die Gefahr hin, sich mit ihrer Meinung zu isolieren. Dann kann allerdings niemand mehr behaupten, von nichts gewusst zu haben... Wir von "Les Enfants Terribles" können sicherlich mit Fug und Recht sagen, dass wir eine Art von Wirtschaftsnärrinnen und -narren sind. Wir werden oft gefragt, was so ein Enfant Terrible denn eigentlich genau ausmacht. Insbesondere ein "gutes" Enfant. Narren haben den Herrschern am Hofe durchaus Gutes getan. ...
 
Nudges aren't the holy grail of behaviour change
10.07.2018
The crucial factor to achieving lasting impact on behaviour change is getting people in the right mindset and ensuring they're engaged at the right time. We've been researching customer behaviour with the Delft University of Technology and have found that nudges alone aren't enough to create lasting behaviour change. Changing behaviour using micro moments of friction Organisations are increasingly keen to influence customer behaviour; from banks that urge people to save for future income to healthcare organisations that encourage healthier lifestyles. ...
 
The Iceberg Of Ignorance
10.07.2018
The iceberg of ignorance, is a study by Sidney Yoshida that states only 4 percent of problems are known to senior management. I know what you are thinking, that study is bullshit, and I'm an asshole. Denial is the most common emotional response when we hear things that we don't like or want to hear. The exact number is irrelevant, the point is that people in senior management removed from the day to day operations are oblivious to most of the pressing problems that their people face on a daily basis. I'm sure you are a great leader and ...
 
How data-driven policing threatens human freedom
10.07.2018
An excerpt and interview with Andrew Ferguson, author of "The Rise of Big Data Policing". "Minority Report", a 2002 film directed by Steven Spielberg, features a squad of police officers who arrest people for murders they are predicted to commit. The film was science fiction; yet police departments around the world increasingly use predictive analytics to identify people who might become perpetrators or victims of crime. In "The Rise of Big Data Policing", Andrew Ferguson, a former public defender and now professor at the University of the District of ...
 
How Artificial Intelligence Will Reshape the Global Order
10.07.2018
The Coming Competition Between Digital Authoritarianism and Liberal Democracy. The debate over the effects of artificial intelligence has been dominated by two themes. One is the fear of a singularity, an event in which an AI exceeds human intelligence and escapes human control, with possibly disastrous consequences. The other is the worry that a new industrial revolution will allow machines to disrupt and replace humans in every -- or almost every -- area of society, from transport to the military to healthcare. There is also a third way in which AI ...
 
4 Ways to Create a Learning Culture on Your Team
10.07.2018
Technology is disrupting every industry and area of life, and work is no exception. One of the main career implications of the digital revolution is a shift in demand for human expertise. For instance, LinkedIn's talent research shows that half of today's most in-demand skills weren't even on the list three years ago. As a result, there is now a premium on intellectual curiosity and learnability, the desire and ability to quickly grow and adapt one's skill set to remain employable. What you know is less relevant than what you may learn, and knowing the ...
 
Wie wir die digitalen Möglichkeiten der Zusammenarbeit richtig nutzen
09.07.2018
Digitale Technologien haben die Art und Weise, wie wir kommunizieren und zusammenarbeiten grundlegend verändert. Und der Wandel dauert weiter an. Wir werden durch die neuen Formen der digitalen Kommunikation immer flexibler, agiler und vernetzter. Gleichzeitig bietet der persönliche Kontakt aber auch heute noch ungemeine Vorteile. Wie also sieht der ideale Weg der Zusammenarbeit in Zeiten der Arbeit 4.0 aus? Videokonferenzen, Chatprogramme und Dokumentenablage in der Cloud sind aus den meisten Unternehmen heute nicht mehr wegzudenken. Und hier ist die ...
 
Beziehungen statt Bytes: Digitale Transformation ist eine Frage der Führung
09.07.2018
Eine digitale Kultur kann nur gedeihen, wenn sie auch überzeugend vorgelebt wird: Im Kern der digitalen Transformation steht nicht die Implementierung digitaler Technologien, sondern ein neues Verständnis von Führung. Ein Auszug aus der Trendstudie "Hands-on Digital". Immer schneller, immer komplexer, immer digitaler: In vielen Unternehmen erleben Führungskräfte die Digitalisierung als eine Entwicklung, der sie hinterherzuhinken drohen. Um nicht auf der Strecke zu bleiben, starten sie wagemutige Reorganisationsprojekte, docken an Startups an, tauschen ...
 
Group social relationship skills fuel healthy corporate cultures. Not espoused values, purpose, policies, rules of conduct & deterrents.
09.07.2018
Briefly recapping It's the best and the worst of times, for corporate culture in Australia. Decades of research in social neuroscience, psychology and behavioural science define culture, informing what to measure and how to change workplace culture. Culture being those repeated signals that influence employees' emotions and motivate their behaviour and decisions. Daniel Coyle, author of the bestseller The Culture Code, says culture in organisations is not about, "values and mission and accountability. Culture is not about soft stuff - it's about ...
 
New Work: Networking and Knowledge Transfer -- the Digital Transformation in the Automotive Industry
09.07.2018
The automotive industry is facing the biggest challenge in its history. Automakers and suppliers must redefine their role in the digital world and leave familiar paths. This requires a lot of creativity -- and a high degree of innovation that has to come from one's own employees. No external consultant can do what is essential now: the smart networking of experts who are already in the company, whether white collar or blue collar. Employees need spaces for internal networking -- for projects, effective collaboration and targeted knowledge sharing. But ...
 
Five Ways to Face the Fear of Innovation Before It's Too Late
09.07.2018
In a recent article I wrote about the retail innovation coming out of China. In another one I wrote about the four strategy pillars that retailers need to implement in order to keep and win customers' hearts and minds. This is not all breaking news for corporate leaders, still they resist taking risks and pivoting their business models. They not only risk being "Kodak'ed" at any given moment by the likes of an Amazon or other more innovative competitors - they also risk thousands of employees eventually losing their jobs because leaders have ...
 
Creating a Purpose-Driven Organization
09.07.2018
When Gerry Anderson first became the president of DTE Energy, he did not believe in the power of higher organizational purpose. We're not talking about having a clear mission that focuses largely on how a business will generate economic value. DTE had one that set out the goal of creating long-term gains for shareholders, and Anderson understood its importance. A higher purpose is not about economic exchanges. It reflects something more aspirational. It explains how the people involved with an organization are making a difference, gives them a sense ...