Social Business Digest
by caro

#socbiz
Curated hints on Digital Transformation, Enterprise 2.0, Enterprise Social Networks, Social Intranets, Social Collaboration, Knowledge Management, HR 2.0, ... and all the rest
Dr.-Ing. Carsten Rose – Effective: Fri, 15 Feb 2019 23:00:00 +0100
Social Business Digest by caro - Week 07/2019
 

Week 07/2019

 

Silodenken verhindert relevante unternehmerische Innovationen
15.02.2019
Allzu oft zeigt sich noch immer die Handlungsmaxime: Was bisher gewirkt hat, wird auch weiterhin wirken. Doch reicht diese Haltung aus, um im digitalen Zeitalter weiterhin erfolgreich zu bleiben - hart ausgedrückt, zu überleben? Es ist wissenschaftlich belegt, dass 75 Prozent der Unternehmen an den mit der Digitalisierung einhergehenden Veränderungen scheitern. Das sollte eigentlich Grund genug sein, um sich umfassend mit den Ursachen des Scheiterns auseinanderzusetzen - was auch getan wird. Aber die Auseinandersetzung mit den Herausforderungen geschieht ...
 
Power to the Learner: Why Give Your Employees Control over Their Learning
15.02.2019
When you need to learn how to bake cookies for a family reunion, you usually don't sign up for courses in culinary school, right? You google a two-three minute video on YouTube, follow easy steps, spending an hour or so cooking - and voila! Everything is ready. You had a difficult task -- you found a quick solution. The same goes for corporate training. L&D professionals do their best to modernize and facilitate employee training by tapping into learning platforms that offer similar experiences people usually have on the web. In other words, they ...
 
Pain of Adaptation in the Corporate World
15.02.2019
After my switch from our small but fine start-up esc Solutions to the BMW Group IT in 2015, I was asked more than once whether I really was serious about this move. To be honest, I asked myself this question also more than once in the first half of 2015. A short story full of pictures about the pain of adaptation in a large corporation and how it helped me find my role as corporate rebel and court jester. Love it In the middle of 2010 I started as Senior Partner at esc Solutions, a freshly founded start-up in the field of IT project management. We were ...
 
What "Facilitation" Really Means And Why It's Key To The Future Of Work
15.02.2019
Being a good facilitator isn't the same as knowing how to manage people or run a meeting. It all comes down to understanding the tools - and structure - that help people collaborate. What comes to mind when you hear the term "facilitator"? A task manager hogging airspace up at the front of the room? Or thoughts like, "Ugh-okay, how do I get out of attending this workshop?" advertisement But done right, facilitation isn't about boring presentations. It's a process for getting groups of people together to solve any problem. Good facilitators know how to ...
 
Extracting human value
15.02.2019
Automation + Capitalism makes for a perfect storm that many of us will not weather. Does 'Artificial Intelligence', the current top buzzword, really mean that we program our biases into automated decision-making systems, seal them in a proprietary black box, and let the status quo reign, with no illusion of ethics, morals, or humanity? Maintaining this status quo is the core operating model of global management consultancies like McKinsey. "We are now living with the consequences of the world McKinsey created. Market fundamentalism is the default mode ...
 
Celebrate mindsets that value the customer AND the employee
15.02.2019
Prioritize these three additional mindsets to shape excellent customer experiences. Admit it. You (and most flyers) don't really listen intently to the airline flight attendant's safety demonstration before takeoff. That can prove dangerous, of course, when a problem develops on a flight. But one airline's flight attendant demonstrated how to get passengers' attention to grasp the safety message. Employing an olden recording with a Mad Men-style tone, the attendant mouthed its words flawlessly while walking up and down the aisle, gesturing spiritedly ...
 
Die Menschen auf der Suche nach dem Sinn
14.02.2019
Die Sehnsucht der Menschen nach Sinn in der Arbeit ist groß. Jeder von uns ist als einzigartiges Individuum mit einem mächtigen Gestaltungswillen geboren worden, um ein Leben voller Sinn zu führen - und nicht, um ein fremdbestimmtes Rädchen im Getriebe der Unternehmen zu sein. Der Kampf um die besten Talente wird nicht nur durch Geld entschieden, sondern immer mehr auch durch Sinn. Diese Grundeinstellung befruchtet inzwischen den kompletten Arbeitsmarkt. Zunehmend wünschen sich die Menschen, dass alles Berufliche zu einem bereichernden und in hohem Maße ...
 
Remote Arbeit: Angestellt und trotzdem frei - Interview mit Bianca Gade
14.02.2019
Herzlich willkommen Bianca. Vielen Dank für deine Zeit und ich bin sicher, dass du unseren Lesern spannende Einblicke in die Remote Arbeit geben kannst. Bianca kenne ich von Ihren Blog - und was mich besonders begeistert hat ist die Tatsache das sie fest angestellt ist, aber dennoch nicht ins Büro muss. Bianca, erzähl doch kurz etwas zu dir. Wer bist du und was machst du? Wer ich bin und was ich mache ist nicht immer einfach in ein paar Sätzen zu beantworten, aber ich will es versuchen: Ich bin 1978 in São Paulo/Brasilien geboren und mit knapp sechs ...
 
How to Make Your Digital Workplace Tools Matter
14.02.2019
The best digital workplace tool can never be effective if employees don't use them. Sounds obvious, and it is, but it's true, right? Michael Graham, founder and CEO of Epilogue Systems, wrote in Forbes this month that "introducing advanced technology into an infrastructure that wasn't necessarily built for it can cause unforeseen confusion and frustration, unless a digital transformation strategy is in place." That means you need to be prepared because most businesses will increase their investments in digital technology over the coming year, according ...
 
Thirteen ways to drive the adoption of Microsoft Teams
14.02.2019
The use of Microsoft Teams is growing very rapidly, with over 300,000 organisations already using the tool, but like any part of the digital workplace or any collaboration platform, you still need to work hard to drive adoption. This is particularly the case as the use of Teams in most organisations will be largely voluntary - few employees are forced to use it - and therefore there must be an effort to promote and support Teams. There are also many other tools which teams can use to communicate and collaborate effectively; from Slack to other tools ...
 
The hidden benefits of hiring Jacks and Jills of all trades
14.02.2019
Studies found generalist CEOs fostered more innovation than more specialised counterparts. Estonians have a saying: "Nine trades, the 10th one -- hunger." In Korea, they believe "a man of 12 talents has nothing to eat for dinner". The Greeks warn that the person "who knows a lot of crafts lives in an empty house". English-speakers will recognise the echo of their proverb: "Jack of all trades, master of none." Such Jacks and Jills ought to be highly employable. As warnings mount that adaptability is critical at a time of disruption, demand for recruits ...
 
A New Way to Become More Open-Minded
14.02.2019
Benjamin Franklin knew he was smart -- smarter than most of his peers -- but he was also intelligent enough to understand that he couldn't be right about everything. That's why he said that whenever he was about to make an argument, he would open with something along the lines of, "I could be wrong, but..." Saying this put people at ease and helped them to take disagreements less personally. But it also helped him to psychologically prime himself to be open to new ideas. History shows that we tend to choose political and business leaders who are stoic, ...
 
Widerstandsbewegung
13.02.2019
Es heißt: Wer die Regeln brechen will, muss sie kennen. Doch was braucht man, um vom Querdenker zum Bessermacher zu werden? 1. Regeln Wo immer man heute hinkommt, ist von der Veränderung die Rede. Kaum jemand glaubt daran, dass alles so bleibt, wie es ist. Jetzt müsste man langsam mal was machen. In Bewegung kommen. Doch viele bleiben lieber ganz ruhig, mucksmäuschenstill. Bei der Transformation herrschen, so scheint es, die Spielregeln des Beamten-Mikados, sie wissen schon: Wer sich als Erster bewegt, hat verloren. Beim Transformations-Mikado verliert, ...
 
Anpassungsschmerzen im Großkonzern
13.02.2019
Mehr als einmal wurde ich 2015 nach meinem Wechsel von dem kleinen, aber feinen Startup esc Solutions zur BMW Group IT gefragt, ob das wirklich mein Ernst sei. Und ehrlich gesagt fragte ich mich das im ersten Halbjahr 2015 auch mehr als einmal. Eine kurze bilderreiche Geschichte über Anpassungsschmerzen im Großkonzern und wie ich dadurch meine Rolle als Organisationsrebell und Hofnarr fand. Love it Mitte 2010 startete ich als Senior Partner bei der esc Solutions, ein damals frisch gegründetes Startup rund um das Thema IT-Projektmanagement. Mit mir waren ...
 
Netzwerken für Introvertierte
13.02.2019
Netzwerken gehört zum Arbeitsleben dazu wie Meetings und Kaffee. Was aber, wenn mein eigenes Naturell eher hinderlich ist? Wer kennt das nicht: man möchte sich im Job weiterentwickeln und womöglich auch Karriere machen - egal ob fachlich oder Führung. Unweigerlich stößt man auf Netzwerke, die man sich aufbauen soll um sein Karriereziel zu erreichen. Inspiriert von Tijen's "Die Netzwerkbibel" habe ich mir Gedanken gemacht, was eigentlich Netzwerken für introvertierte Persönlichkeiten bedeutet. Schließlich gehört das nicht unbedingt zu unseren Stärken. ...
 
Headquarters: "Who Cares About the Frontline?"
13.02.2019
Headquarters are typically a very busy place. Flocking with people in suits walking fast with their hands full of their laptop, notebook, paper. If possible it all they also balance a cup of coffee or tea. Meetings are being held, findings and numbers documented, stored in the company SharePoint, and distributed to long mailing lists. Inboxes are full of e-mails, and the post-it notes with to-do's visible on all tables. All runs according to structure and plan... sometimes even as displayed in the annual wheel. I am sure you know this reality! Then enter ...
 
PKM made simple
13.02.2019
Here is a simple, but by no means only, method of putting personal knowledge mastery into practice. It is based on the seek > sense > share model. Seek Use a feed aggregator to collect all your online news and information resources in one place. I would suggest Feedly or Inoreader. Carry a notebook to collect insights as you go through your day. A notes application for your mobile device would work as well. Determine what areas you want to learn more about. Find others from whom you can learn. Identify people who share their knowledge on social ...
 
Gartner Predicts by 2021, CIOs Will Be as Responsible for Culture Change as Chief HR Officers
13.02.2019
Successful Digital Transformation Initiatives Must Be Accompanied by Culture Changes. In an era of continuous change, a proactive and adaptive culture is a critical asset and CIOs will play a key role in establishing the right mindsets and practices. Gartner, Inc. predicts that by 2021, CIOs will be as responsible for culture change as chief HR officers (CHROs). "A lot of CIOs have realized that culture can be an accelerator of digital transformation and that they have the means to reinforce a desired culture through their technology choices," said Elise ...
 
Mit winzigen Bewegungen zu unerwarteten Veränderungen - Musterbruch a la Feldenkrais
12.02.2019
Kürzlich besuchte ich einen Feldenkraisworkshop zum Thema "Augen und Sehen". Ich war - wieder einmal - überrascht, wie viel wir von Feldenkrais über Transformation und Organisationsentwicklung lernen können. Die Art und Weise, wie Muster unterbrochen und Konzepte und Vorstellungen gestört werden und so zur Transformation beitragen, begeistern mich und lassen sich 1:1 auf alle Systeme übertragen, behaupte ich zumindest. Ich habe einige der Überlegungen im folgenden Post zusammengefasst. Wer in 10 Sekunden verstehen oder erklären will, was das Wort "Musterbruch" ...
 
Die 3 wirksamen Phasen im Change
12.02.2019
Veränderungen, Change-Prozesse stehen bei vielen Unternehmen ganz oben auf der Tages-Ordnung. Change scheint fast schon ein Muss zu sein. Letzte Woche habe ich über die große Herausforderung in Change-Prozessen, die Macht der Gewohnheiten, geschrieben. Diese Woche möchte ich mich in einer anderen Weise mit Change-Prozessen, und den damit verbundenen Schwierigkeiten auseinandersetzen. Dafür nutze ich wieder einmal den Blick über den wirtschaftlichen Tellerrand hinaus. All jene, die den einen oder anderen Beitrag von mir schon gelesen haben, wissen, dass ...
 
How to Conquer the Digital Culture Challenge
12.02.2019
While many IT leaders hope digital transformation will solve their operational problems, 70 percent of complex change programs fail to reach their stated goals, according to McKinsey. Additional research confirms that cultural change is the biggest roadblock companies face in pursuing their digital strategies. Still, CIOs are tasked with championing successful software implementations and the cultural shifts that accompany them. It's an intimidating job to undertake, and not without its challenges. Companies that focus on new technologies without investing ...
 
3 scenarios on what's next in change
12.02.2019
This article explores the question how organisational development and change management might change in the years to come. Three scenarios will be described: 1 - Bend over, here it comes again 2 - The Dawn of the Digital Enlightenment 3 - The Spotifyisation of Organisations Organisational change models and the accompanying tools come in waves. Who would have predicted, say ten years ago, that a software development team approach named after a huddle on the Rugby field would become the hottest shit in change management? Who would have betted their money ...
 
Digital HR: What Is It and What's Next?
12.02.2019
No one doubts that technology has changed our lives. Global online sales have doubled in five years to over $1.5 trillion. The big six social networks (Facebook, Twitter, LinkedIn, Instagram, Google+, and Pinterest) exceed a total membership of 2.4 billion people. If it constituted a country, Facebook--the most popular social media platform--would be the second most populous country on the planet, after China. Technology pervades our daily lives in how we use computers, communicate, access entertainment, drive, shop, form relationships, and so forth. ...
 
How to Help Your Employees Learn from Each Other
12.02.2019
When your team wants to learn a new skill, where do they turn first? Google? YouTube? Their corporate training programs? No. According to a study conducted by our company, Degreed, more workers first turn to their peers (55%)--second only to asking their bosses. Peer-to-peer learning can be a powerful development tool that breaks through some common barriers to skill-building -- and it has other benefits as well. Yet many organizations have yet to create a formal structure for peer-to-peer learning. In a McKinsey survey, Learning & Development officers ...
 
Social Intranet: Was Beiträge vom Management bewirken
11.02.2019
Nur wenige Ausnahmen bestätigen die Regel: Was der Chef im Intranet postet, wird gelesen. Reine Top-Down-Kommunikation mit redaktionell glattgebügelten Artikeln war gestern. Heute kann die Führungsetage ihre Mitarbeiter besser, schneller und authentischer im Social Intranet erreichen und mit ihnen interagieren. Laut unserer Intranet-Studie (Publikation folgt in Kürze) geschieht das jedoch immer noch viel zu selten, trotz technischer Möglichkeiten und vorhandenen Social Features. Welche Chancen sich Führungskräften durch die Kommunikation im Social Intranet ...
 
Fünf Regeln für Kulturwandel und Mobilisierung: Mach neu, mach anders, mach besser!
11.02.2019
Die Welt scheint sich immer schneller zu drehen: Wir bewegen uns in einen hyperkomplexen Dschungel aus Technologiefortschritt im Exponentialwachstum. So schnell kann's gehen! Und was machen unsere Unternehmen? Die erscheinen uns unglaublich starr, langsam und überbürokratisch. Wo soll das nur enden? Wir schauen nach links ins Silicon Valley, nach rechts nach Shenzen und versuchen dort im Crashkurs Agilität, Geschwindigkeit und Drive zu lernen. Wie können wir da dranbleiben und mithalten? Doch irgendwie scheint es uns bei all unseren Transformationsprogrammen ...
 
10 Tipps für eine positive Fehlerkultur
11.02.2019
Viele spannende Innovationen sind u. a. aus Fehlern entstanden. Bei einer negativen Fehlerkultur werden dagegen Fehler aus Angst verschwiegen, und damit wird viel kostbare Zeit zur Fehlerlösung verloren. Studien belegen eindeutig: Je früher ein Fehler eingestanden wird, desto geringer fallen die damit einhergehenden Kosten aus. Das allein sollte schon ein Grund sein, sich tiefgründiger mit einer positiv gelebten Fehlerkultur auseinanderzusetzen. Der erste heikle Punkt beim Fehlermanagement: Die bewusste Fehlerwahrnehmung Der zweite heikle Punkt zeigt ...
 
Research Says These Are the 5 Essential Elements of a Successful Team
11.02.2019
The key to successful collaboration is a mixture of leadership and communication. Now more than ever, collaboration has become the keystone of successful businesses. But as your company grows, working together becomes harder. As teams diverge, getting buy-in, support, and even just clear lines of communication become a struggle. After studying 55 of the largest teams from companies like the BBC, Marriott and Pixar, researchers identified 5 things that all successful teams do. They have leaders that champion collaboration They offer their time and expertise ...
 
Things not said often enough in Change
11.02.2019
Being honest to clients or leaders is not always easy. What if they fire you? It never happened to me yet, but it might. I'd like to think that if I got fired for being respectfully honest, I have no business in that business anyway. Even after years of being honest, sometimes painfully so, I'm still not comfortable with it and I think I would be more fun to be around if I lied a bit more. Actually, I'd really rather lie most of the time. "That was a great meeting", "I love that new logo", Of course I can make this work", "That's a great name for your ...
 
The Six Principles of Conversational Transformation
11.02.2019
Everyone wants to innovate. No one wants to change. The good news is that technology is advancing to the point we can interact with one another and with our systems in a way that reflects our nature as social, conversational beings, with instant access to boundless information and freed from the constraints of physical presence. The bad news is that we are too often trying to use technology to avoid dealing with some of the more problematic aspects of human interactions, the ones that technology doesn't fix and often exacerbates. And we are missing out ...