Social Business Digest
by caro

#socbiz
Ausgewählte Hinweise zu Digital Transformation, Enterprise 2.0, Enterprise Social Networks, Social Intranets, Social Collaboration, Knowledge Management, HR 2.0, ... und den ganzen Rest
Dr.-Ing. Carsten Rose – Stand: Fri, 18 Jan 2019 21:00:00 +0100
Social Business Digest by caro - Woche 03/2019
 

Woche 03/2019

 

Über die Theorielosigkeit der Managementberater
18.01.2019
Ein bedeutender Indikator für Probleme bei der Komplexitätsbearbeitung in Unternehmen ist nach Ansicht von Professor Rupert Hasenzagl die steigende Zahl an Managementmoden: "Wie der mittlerweile emeritierte Mannheimer Organisationsprofessor Alfred Kieser bereits 1996 in seinem bekannten Artikel in dem wissenschaftlichen Journal 'DBW' gezeigt hat, neigen Manager dazu, auf die steigende Umweltkomplexität mit einfachen Konzepten zu reagieren." Business Process Reengineering (BPR), Lean Management, Total Quality Management (TQM), ISO 9000 oder Six Sigma ...
 
News-Verbreitung im Unternehmen mit Office 365
18.01.2019
Der Stellenwert digitaler Kommunikation in Unternehmen steigt weiter an. Mitarbeiter stehen mittlerweile eine Vielzahl von Instrumenten zur Verfügung, um sich zu vernetzen und in den virtuellen Austausch zu treten. Der Wunsch nach geprüften Inhalten, redaktionellen Nachrichten sowie Kontextinformationen wird dadurch aber nicht geschmälert, wie wir in unseren Modern-Workplace-Projekten Tag für Tag erleben. Hierbei ist und bleibt die Unternehmenskommunikation im Lead. Relevanz, Reichweite und Dringlichkeit der Information können dabei aber stark variieren: ...
 
Organizations as Communities - Part 1
18.01.2019
The very definition of organizations has changed. The impact of digitization is going far beyond a few collaboration tools and platforms. Today's organizations are no longer defined by fixed workplaces, nine-to-five working hours or even a set of homogeneous employees. Organizations have become boundary-less and often, location agnostic and virtual. Operational and business models have been turned on their heads with the advent of enterprises like Uber, Airbnb, Etsy and Amazon. And no industry is immune to this disruption --?from education to retail, ...
 
Move Your Organization into the Communication Age
18.01.2019
For the last several decades, we have been working hard at helping our company become an information age organization, finding new and better ways to distribute and display information. Having 24/7 access to email and web sites via our mobile devices, it's hard to find any area in an organization that doesn't provide access to information. We receive more information than we can keep up with. Between numerous collaborative tools, memberships to multiple informative groups, subscriptions to paid and free information funnels, and being subject to mobile ...
 
The three most important ways to lead people are: by example... by example... by example
18.01.2019
Today's pioneers are tomorrow's leaders; visionaries with a clear goal and the capacity to actually shape the future to their advantage. How do they do this? Through effective leadership. An effective leader is a leader who will do what they say and fulfil their promises. An effective leader motivates and inspires those around them. And above all, an effective leader sets a positive example for others. After all, a good example will inspire others to follow. But how can a leader ensure that they acquire and retain their followers? The key is to Lead ...
 
Fully embedded KM is when people can't get away with not doing it
18.01.2019
Knowledge Management is fully embedded when refusing to do it is not an option. Let me give you an analogy, from the world of Safety. A couple of years ago I was conducting knowledge management exercises at a gas plant in the Niger Delta. In places like this, safety is a huge consideration; both personal safety (keeping individuals safe in a hazardous environment), and process safety (keeping the environment from becoming even more hazardous). For example, it was mandatory to wear a hard hat and safety boots when on site, no matter how uncomfortable ...
 
Visionen sind der Erfolgsfaktor der Zukunft
17.01.2019
Was macht eine erfolgsversprechende Vision aus? Als Auftakt für das neue Jahr habe ich einen Rundumschlag in Sachen Change gemacht. Der Jahreswechsel ist die Zeit, sich mit der Zukunft, mit Zielen und dahingehend mit anstehenden Veränderungen auseinanderzusetzen. Dr. Christian Kugelmeier, Co-CEO von VORSPRUNGatwork, meint, Veränderungen werden durch zwei große Parameter vorangetrieben, durch Visionen oder durch Dringlichkeit. In den meisten Fällen, gerade in großen Unternehmen, ist es Dringlichkeit. Doch dabei übersehen nach Thomas Plötzeneder, Managing ...
 
Digital Transformation Will Stall if You Don't Prepare Your Employees
17.01.2019
Many companies are investing a great deal of time and money in new technologies and processes to achieve their digital transformation goals. Those investments are warranted at a time when so much emerging and potentially game-changing technology is available. But sometimes businesses focus so heavily on adopting new technologies that they disregard the need to invest in their employees to make sure they, and the company, get the most out of the new tools at their disposal. Investing in people is the linchpin to making sure a digital transformation initiative ...
 
Drive Out Fear
17.01.2019
The Roman Emperor Caligula became the epitome of the autocratic tyrant with his motto oderint, dum metuant ("let them hate, so long as they fear"). Fortunately, there aren't so many of these species today in economics and politics - although nationalist and right-wing tendencies don't bode well. Yet fear in more or less subtle form is the unspoken leitmotif in the hierarchical structures of so many organizations that lend absolutist power to their protagonists. This is against better knowledge of the detrimental effect of fear on creativity and productivity. ...
 
Don't read this if you are working in L&D. It will be really uncomfortable and inconvenient for you.
17.01.2019
My feed here is consistently filled with very bright people, working in L&D, agreeing on the importance of workplace learning to prepare us all for "the future of work", "the skills gap problem".. or coming up with new innovative ideas on how to effectively distribute content, so that no one dies out of boredom while tied to a piece of learning or training. How about not thinking about all of that anymore... turn the profession around - and go out to help fix real problems for real people? Help them grow by listening, analyzing, observing, recommending, ...
 
Why We Need More Herbs In The World
17.01.2019
Herb Kelleher, the founder of Southwest Airlines, passed away recently. He was 87. Harvard Business Review called him "a true business original" and "one of the greatest entrepreneurs of all time". Decades ago Herb build an airline from scratch, growing Southwest from a regional carrier with only a few destinations to a company of >50,000 employees operating >4,000 flights each day--to >100 destinations. More importantly, Southwest became world-famous for its progressive culture, a people-centric philosophy, and their 'employees first' mantra. ...
 
The Hard Truth About Innovative Cultures
17.01.2019
A culture conducive to innovation is not only good for a company's bottom line. It also is something that both leaders and employees value in their organizations. In seminars at companies across the globe, I have informally surveyed hundreds of managers about whether they want to work in an organization where innovative behaviors are the norm. I cannot think of single instance when someone has said "No, I don't." Who can blame them: Innovative cultures are generally depicted as pretty fun. When I asked the same managers to describe such cultures, they ...
 
Community management at Daimler - Transformers for 300,000!
16.01.2019
"Hey boss," I said recently, tapping his turning chair. "Can you give me a second to sign the plan of my lunch dates for December?" What sounds bizarr still is in our heads: Decision makers are there for decision-making and the relationships between people in a company are predominantly hierarchical and best visualized by a tree diagram. As if there were no problems that can be solved without the Boss! And as if he or she were the one and only expert and a trusted person in all sorts of work and life situations. Every day work has been looking different ...
 
Why the Enterprise Workplace Should be Ready for More Remote Workers in 2019
16.01.2019
There have been a number of predictions about the digital workplace and what will happen over the next year, but the only theme that has repeated time and time again is remote working. Analysts agree that remote working will become more, rather than less, widespread in the digital workplace. In a recent survey of US knowledge workers, from Intermedia, one in four workers said they would not take a job that doesn't offer certain tools for communicating that enables remote working. Connect Distributed Teams Flexibility Is Important [...] Samuel Johns, ...
 
Don't Just Tell Employees Organizational Changes Are Coming -- Explain Why
16.01.2019
Employees around the world are reporting that big organizational changes are affecting their jobs. From leadership transitions and restructurings, to mergers and acquisitions, to regulatory changes, there seems to be constant unrest in the workforce. But according to one survey of more than half a million U.S. employees, almost one-third don't understand why these changes are happening. This can be detrimental for any company trying to implement change. When employees don't understand why changes are happening, it can be a barrier to driving ownership ...
 
Your Organization Needs a New Operating System, Not a New Management Theory
16.01.2019
Most organizations around the world are running on an "operating system" that's not working. Many of us take it for granted, but it's out of sync with today's business environment. It's based on misconceptions and outdated assumptions that stifle creativity and threaten performance. This operating system is entrenched, but we can change it. Over the past year and a half, the Global Marketing group at BCG has been on an exciting and challenging journey to do just that. Our goal has been not merely to revamp our processes or to shift our culture. Instead, ...
 
Brexit, Outright Errors and our Pretence of Knowledge
16.01.2019
Brexit, a sad and humiliating episode for British politics, seems to be making one thing very clear. Our current political system is no longer fit for purpose. This has been the case for a long time. Brexit is just a symptom of it and shines a spotlight on the problem. The system is a legacy of the industrial revolution, in which one political party defended the interests of the workers, and the other defended the interests of the owners. The social contract was frequently tested, but it survived. In broad terms workers were compensated for tolerating ...
 
Fehler? Ja bitte - aber nicht als Selbstzweck
15.01.2019
Auf der Suche nach Neuem treffen Menschen auf Unerwartetes, auf das sie nicht vorbereitet sind. Und dann entsteht, was man gemeinhin Fehler nennt. Das ist nicht schlimm, sondern notwendig. Entscheidend ist, was man daraus macht. Glorifizieren sollten wir Fehler aber auch nicht. Sie sind kein Selbstzweck. Mehr Fehler machen "Wenn ich mein Leben noch einmal leben könnte, würde ich im nächsten Leben versuchen, mehr Fehler zu machen." Dieser Aphorismus wird dem argentinischen Schriftsteller Jorge Luis Borges zugeschrieben: Mit dem kleinen Makel vielleicht, ...
 
Working Out Loud - Starter Package (german)
15.01.2019
Da mich mehr und mehr Leute nach "Working Out Loud" fragen, sammle ich in diesem Artikel meine bevorzugten Links , die einen schnellen Einstieg geben. Die Links sind in Reihenfolge, und sollen Dir dabei helfen, zu entscheiden, ob Du mal reinschnuppern möchtest. Es gibt keine "Vollständigkeit", ich baue diesen Artikel immer wieder um, wenn es neue Materialien gibt. (Anmerkung: Eine ähnliche Aktion hat Denny Kondic fast zeitgleich hier gemacht). Der erste Kontakt mit WOL Aha - und jetzt? Ich habe noch Fragen. Wer macht denn alles WOL? Evt. jemand in meiner ...
 
Change It Up
15.01.2019
I have been working in change management for 20 years - my first project was working with a client that was using carbon paper (yes only 20 years ago) and transitioning their staff to using a computer with a mouse! And my latest project was a technological transformation of a different kind as we prepared a geographically dispersed, varied workforce (who'd just been through a merger) to adopt a range of technologies with the goal of becoming a global leader. So what makes a good change manager? Someone who understands change. So, for the next year ...
 
Put your Organizational Networks to Good Use
15.01.2019
We are always being praised by our clients on how we make sure they succeed with change and collaboration. For us it is critical that a client gets actionable insights. It is not enough to understand the informal networks inside a company's workforce alone. There is a high chance that this will then result in a nice-to-have insight. What we need to do is: to engage the right people identified in these networks for the right tasks That's why we at Innovisor look beyond beyond Organizational Network Analysis. In this article, I give you a little glimpse ...
 
8 Bad Mistakes That Make Good Employees Leave
15.01.2019
It's tough to hold on to good employees, but it shouldn't be. Most of the mistakes that companies make are easily avoided. When you do make mistakes, your best employees are the first to go, because they have the most options. If you can't keep your best employees engaged, you can't keep your best employees. While this should be common sense, it isn't common enough. A survey by CEB found that one-third of star employees feel disengaged from their employer and are already looking for a new job. When you lose good employees, they don't disengage all at ...
 
Death by Meeting
15.01.2019
The setting A nondescript, windowless conference room somewhere in Corporate America with exceptionally uncomfortable chairs, three of which are broken, a projector, and a Polycom phone. The players Meeting host. Host has invited you all to participate, ostensibly to get your opinions on some topic. Host begins the meeting by going over the purpose of the meeting, the objectives of the meeting, the agenda for the meeting. Host assures everyone that this meeting is a Super Important Good Use of Everyone's Time. You're not so sure. Spotlight hog. Spotlight ...
 
Gedanken zum Thema Digitalisierung und Führungskultur
14.01.2019
Wer von Digitalisierung spricht, muss auch über Digital Leadership nachdenken Der Begriff "Digital Leadership" steht meiner Ansicht nach nicht für einen Führungsstil, sondern viel mehr für eine Führungskultur innerhalb der digitalen Transformation. Es geht für (Digital) Leader darum, mehr zu coachen als zu führen, mehr zu ermöglichen als zu bestimmen und mehr die Prozesse als die Aufgaben zu steuern. Wie dies gelingen könnte, kann ganz unterschiedlich aussehen - vergleichbar mit Digitalisierungslösung für Kunden, auch hier gilt ... "there´s no - one ...
 
Vertrauen - der unterschätzte ökonomische Faktor in Organisationen
14.01.2019
Aha, Vertrauensarbeit !? Die sich ruckartig hochziehenden Augenbrauen signalisieren klar, dass es hier um ein ambivalentes Thema geht. Diese Gefühlsduselei, das «Gspürschmi -Fühlschmi»-Thema macht Angst und unsicher, denn Vertrauensarbeit heisst auch in Kontakt treten, sich selber zeigen, in einen echten Dialog treten. Andererseits weiss ja jede® guter Unternehmer/in und Führungskraft, dass Reputation, sprich das Vertrauen zum Unternehmen, am Markt entscheidend ist - doch das ist das zu gewinnende Vertrauen auch noch weit weg, am Markt draussen eben ...
 
Fokussierung auf messbaren Projekterfolg mehrt die ungenutzten Potentiale, ...
14.01.2019
... weil dann die Projekte in der Regel zum Selbstzweck mutieren. Warum? Das möchte ich in diesem Post belegen. Ich möchte aber vorher nicht unerwähnt lassen, wer mich in dieses Thema geschubst hat. Es war Eberhard Huber mit seinem Post zur Blogparade des anstehenden PM-Camps in Dornbirn Muster brechen - Was ist Projekterfolg?. In diesem Post wird das zu hartnäckige Muster der zu engen Definition des Projekterfolgs zum Thema gemacht. Ich habe zu diesem Beitrag bereits meine Kommentare dort verfasst und abgelegt, möchte diese aber hier noch einmal sortiert ...
 
Culture and the Real Impact of Change Agents - Part 3
14.01.2019
"Did it work?" From this question about my own work of change, I started an exploration of the impact of Change Agents on corporate culture (see part 1 and part 2). Does anything really change because of what internal change agents do? How much? Is reality more complex than the "Change" vs "Resistance to Change" polarity? This third and last post leads us to what is, I believe, a set of questions that is more useful to change agents in assessing their impact and driving action. Some are inspired by my work on living systems with Myron Rogers and John ...
 
Rethinking Transformation
14.01.2019
It's a new year, a fresh start. Time for reassessment, time to confront my own paradigm, and look anew at all I take for granted. My recent thoughts are drawn towards Agile Transformation, and the inevitable question: What on earth does that phrase actually mean? Since 2004 I've been in the business of organisational change, inspired by the Manifesto for Agile Software Development, the XP and Scrum movements, and the work of Peter Block, Paulo Freire, Augusto Boal, Alfie Kohn, Lee Devin/Robert Austin and many other confrontational writers, ...
 
The five trademarks of agile organizations
14.01.2019
Agile organizations -- of any size and across industries -- have five key elements in common. This article was written collaboratively by the McKinsey Agile Tribe, a group of over 50 global colleagues bringing expertise from the digital, operations, marketing, and organization disciplines. They integrate their deep experience and thought leadership to extract the best from McKinsey's global experience as it helps organizations transform themselves into agile organizations. Our experience and research demonstrate that successful agile organizations consistently ...
 
Open Office Spaces May Be "the Worst," Now What?
14.01.2019
Thank you CBS Sunday Morning's Faith Salie for your commentary, "An Open Secret: Open Office Plans Are the Worst." The segment was important because it reported the results of a Harvard Business School study that, because it was released over the summer, didn't get as much coverage as it should have given what it found-open office workspaces (as currently implemented) don't achieve the promised gains in collaboration and interaction. In fact, according to the research, going to an open office configuration has just the opposite effect, "open office ...