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Curated hints on Digital Transformation, Enterprise 2.0, Enterprise Social Networks, Social Intranets, Social Collaboration, Knowledge Management, HR 2.0, ... and all the rest
Dr.-Ing. Carsten Rose – Effective: Fri, 09 Aug 2019 22:00:00 +0100
Social Business Digest by caro - Week 32/2019
 

Week 32/2019

 

Rollentausch beim Digital Workplace: Personaler als Regisseur?!
09.08.2019
Der Digital Workplace ist kein IT-Projekt, sondern Teil eines umfassenden Transformationsvorhabens zur Verbesserung der Employee Experience. HR scheint prädestiniert und hätte allen Grund dazu, hierbei die Regie zu übernehmen - müsste sich hierzu aber zunächst selbst transformieren und aus der angestammten Verwalterrolle lösen. Ein Appell an den Gestaltungswillen der Personalmanager. Beim Digital Workplace rückt die Optimierung der Employee Experience in den Fokus Der Digital Workplace gilt bis heute in vielen Unternehmen als Domäne der IT. Dies ist ...
 
What Happens When People Are Not Ready for Change?
09.08.2019
One of the participants in my Fundamentals of Influencing Change at Work course said there was a leader in her organization whose approach to implementing change was: "Just change it and people will figure it out." The tech industry does this to people all the time. You log into an app or social media platform and things are different without warning, and you're left trying to muddle through figuring it out. Some leaders think we can just change things for people at work, and they'll just get over it. But here's what happens when we implement a change ...
 
How collaboration can simplify
09.08.2019
Collaboration adds simplicity in a complicated world. Simplifying through collaboration is the topic of a Ted talk by Yves Morieux, embedded below, in which he gives us 6 rules to simplify work. Watch the talk to get the context, but here are his 6 rules (with more explanation here) Ensure people in the organisation full understand what others really do. Look for cooperation - reinforce managers as integrators, by removing layers so that managers are closer to the real work. Empower everybody to use their judgement and intelligence. Create tight feedback ...
 
Companies that focus on human experience receive performance boost
09.08.2019
Dive Brief: Deloitte Digital examined how the focus of human experience across a variety of cohorts corresponds to business growth in its newest white paper, The Human Experience: Quantifying the Value of Human Values, emailed to HR Dive. To do so, it "created a new algorithm," which combines customer experience (CX), partner experience (PX) and workforce experience (WX), and "raises them all to the power (H), which is the alignment to human values." Based on their data, Deloitte Digital found companies that focus on the human experience benefit substantially. ...
 
How shorter workweeks could save Earth
09.08.2019
Right now, the human race faces two major challenges: overwork and climate change. Is the solution to 'degrow' the economy? If everyone in the world consumed the same levels of fuel, food, clothes and building materials as Europeans, we would require 2.8 planet Earths. If everyone led a US lifestyle, it would require five planet Earths. Somewhere in between commuting, making money and spending money, we are undeniably living unsustainably. And just last month, 29 July became the earliest 'Earth Overshoot Day' on record: the day on which humanity's demand ...
 
Will the 4-Day Workweek Take Hold in Europe?
09.08.2019
Work four days a week, but get paid for five? It sounds too good to be true, but this debate is front and center within numerous European economies, not only because of a culture shift toward accommodating flexible working but also because some evidence suggests it's good for business. Many organizations in Europe are cutting workweeks, though not wages, from 36 hours (five days) to 28 hours (four days) to reduce burnout and make workers happier, more productive, and more committed to their employers. The four-day workweek is not a new idea: France implemented ...
 
Netzwerkeinladung statt Visitenkarten
08.08.2019
Rainer Gimbel setzt bei Evonik auf Zusammenarbeit in sozialen Netzwerken. Im Gespräch erklärt er, wie das mithilfe von "Working Out Loud" funktioniert und warum das nicht nur für die Arbeit wichtig ist, sondern auch noch Spaß macht. Rainer, du treibst bei Evonik seit vielen Jahren das konzerninterne soziale Netzwerk voran. Dabei nutzt du vor allem auch die Methode "Working Out Loud" - was ist das? Im Grunde geht es darum, wie ich mich vernetze, um mein Wissen zu teilen und von geteiltem Wissen selbst zu profitieren. Das heißt, ich mache meine Arbeit ...
 
Christiane Brandes-Visbeck im Interview mit herCAREER: "New Work ist kein Allheilmittel"
08.08.2019
Die Kommunikations- und Unternehmensberaterin, Autorin und ehemalige Journalistin und Entwicklerin der "Digital Leadership Canvas" Christiane Brandes-Visbeck stellt auf der herCAREER, der Karrieremesse für Frauen, am 10. und 11. Oktober 2019 in München beim Authors-Meetup ihr Buch "Fit für New Work" vor und gibt ihre Einblicke in die neue Arbeitswelt. Wir haben sie vorab zum Interview gebeten. "Wenn man New Work als Methode in die alte Arbeitswelt integriert, ist es ein Fake." Frau Brandes-Visbeck, im Vorjahr ist Ihr Buch "Fit für New Work" erschienen, ...
 
The Court Jester at the Touchline
08.08.2019
Servant leadership in general and the misunderstood role of the Scrum Master in particular is mostly underestimated. The effect of this kind of leadership is rather indirect; like a gardener it creates good conditions for successful cooperation. If a Scrum Master, like a football coach, stands only at the touchline during a match, his contribution is easily overlooked. So sooner or later Scrum Masters will be offered "real" work, i.e. the coach will simply be brought in. And those who are not well aware of their actual task and who are trying to avoid ...
 
Amazing New Tools To Help With Workplace Harassment, Diversity, and Inclusion
08.08.2019
I don't need to mention the enormous priority of diversity, inclusion, and fair treatment at work. Not only has the #metoo movement made HR organizations and business leaders take notice, the problem seems to be increasing. The EEOC saw a 50% increase in workplace harrassment suits last year and 2019 is looking like a record. In my 40+ year experience at work, I've seen plenty of bad behavior. Micro-aggression, passive-aggressive behavior, and implicit bias seem to be a built-in part of life in the business world. None of us intend to behave ...
 
The Future Of Work: 5 Important Ways Jobs Will Change In The 4th Industrial Revolution
08.08.2019
In many respects, the future of work is already here. Amid the headlines exclaiming the predicted loss of jobs due to automation and other changes brought by artificial intelligence (AI), machine learning and autonomous systems, it's clear that the way we work and live is transforming. This evolution can be unnerving. Since we know change is inevitable, let's look at how work will likely change and some ideas for how to prepare for it. 5 Ways Work Will Change in the Future At least 30% of the activities associated with the majority of occupations in ...
 
Why The 21st Century Needs (an Existential) Revolution
08.08.2019
We Need to Build Systems, Organizations, and Institutions That Exist for a Reason That Matters Again. Here's How. Watching the catastrophic, historic meltdown the world is currently in -- extremism sweeping the globe, America and Britain turning into laughingstocks, fanaticism rising, economies stagnating, societies fracturing, planet melting...and you and I traumatized by it all, perhaps not quite knowing it yet...I've been reflecting. On what the bases for the next set of institutions -- countries, companies, social contracts, towns, cities -- are. ...
 
Organisation im Umbruch - nur, wohin?
07.08.2019
Wenn einer eine Reise tut.... Dann schnappt er schonmal viele neue Eindrücke auf. Wir waren die letzten Wochen in Südengland auf Tour. Zwischen Brexit, Stonehenge und dem Fastnet Race (einem der berühmtesten Segelregatten der Welt) gingen mir, wieder mal, ein paar Gedanken zur Zukunftsfähigkeit von Organisationen durch den Kopf. In einem Land, in dem vor 4.500 Jahren Menschen zugleich kulturelle, wie auch technologische Höchstleitungen vollbracht haben, in dem vor über 800 Jahren mit der Magna Carta die Grundlage für noch heute als fortschrittlich wahrgenommene ...
 
Wie Du Deine Organisation vor Verschlimmbesserung schützt
07.08.2019
5 Strategien um Leistung und Mitarbeiterzufriedenheit zu bewahren. Nahezu jedes Unternehmen startet als happy working place. Das Gründerteam bzw. die Mitarbeiter der ersten Stunde haben eine gemeinsame Vision oder zumindest eine Vorstellung davon, wie sie die Bedürfnisse ihrer Kunden auf direkte Weise befriedigen können. Frei von hausgemachter Bürokratie und lästiger Selbstbeschäftigung machen sie sich gemeinsam ans Werk. Der Programmierexperte nimmt auch dann den Hörer ab, wenn eigentlich ein Anruf für das Verkaufstalent erwartet wird. Man hilft sich ...
 
Culture as a Competitive Advantage
07.08.2019
What is your dream job? In the past, the answer to that question may have revolved around the role itself, salary, and job stability. While these factors are still important, corporate culture has emerged as a key driver of this choice. Simply put, we all thrive in a culture that is mission-based, supportive, and collaborative. In fact, reports indicate that one third of us would walk away from the perfect job if we felt like the culture didn't fit. With unemployment rates nearing historically low levels in several developed countries, companies that ...
 
Leading in Uncertain Times
07.08.2019
Uncertainty is not a Threat: It is Creative and Powerful. My question is how organizations can lead us not toward some predictable goal, but toward a greater and greater capacity to handle unpredictability, and with it, a greater capacity to love and care about other people. ~ Margaret Wheatley Margaret Wheatley, one of the most prescient of systems thinkers and organization development writers, wrote this twenty years ago in her article, It Starts with Uncertainty. It is even more relevant and true today as uncertainty and unpredictability become a ...
 
How to Spend Way Less Time on Email Every Day
07.08.2019
The average professional spends 28% of the work day reading and answering email, according to a McKinsey analysis. For the average full-time worker in America, that amounts to a staggering 2.6 hours spent and 120 messages received per day. Most professionals have resorted to one of two extreme coping mechanisms as a last-ditch attempt to survive the unending onslaught: at one end, there are the inbox-zero devotees who compulsively keep their inboxes clear, and, at the other, there are those who have essentially given up. Emails enter their inbox and ...
 
Confronting the post-truth machine
07.08.2019
post-truth (adjective) Relating to or denoting circumstances in which objective facts are less influential in shaping public opinion than appeals to emotion and personal belief. --Oxford Dictionaries On Twitter, Tim Dickinson described four different types of distributed 'fake news'. Propaganda Disinformation Conspiracy theory Clickbait [...] What can we do? All we have is our collective humanity to make sense of the post-truth media surround. The industrial-market era allowed many of us to focus on our individuality. Now we have to build our collective ...
 
New Collar ist nicht einfach nur Blue Collar mit Internetzugang!
06.08.2019
In keinem anderen Bereich treffen Mensch und Maschine so offensichtlich aufeinander wie in der Produktion. In keinem anderen Bereich wird aber auch deutlich, wie sehr Digitalisierung immer noch als rein technologischer Prozess gedacht wird. Alle reden darüber, was die Menschen mit den Maschinen machen und die Maschinen mit den Menschen. Das Entscheidende ist aber: Wie wirkt sich die Automatisierung auf das Zusammenspiel der Menschen im Unternehmen aus? Fünf Hypothesen dazu: In Zukunft werden nicht (nur) die Maschinen wichtiger, sondern vor allem die ...
 
The only metric that counts in KM
06.08.2019
A recent article by Steve Denning throws light on the only KM metric that counts: Impact. The article in Forbes, entitled "Why Agile Often Fails: No Agreed Metrics", discusses the metrics systems used at Amazon, and compares them with those used when Denning was CKO at the World Bank. Denning makes the point that these metrics seldom make a difference. "Someone asked the fateful question, that still haunts me: had any of us ever experienced a significant change in our organization's behavior as a result of those metrics? We went around the room and the ...
 
How Leaders Can Sense-make The Emerging Future
06.08.2019
No longer can top management just send out a proclamation about a new strategy, mission and vision and expect everyone to follow "it". To implement the necessary shifts required to remain competitive in the 4th Industrial Revolution, traditional top down strategic planning is no longer relevant. Complex adaptive systems do not "follow orders, nor can they be controlled or predicted from an ivory tower. In fact, the "ivory tower" has become a very scary place to be for those leaders struggling to apply 20th century mental models in the 21st century. The ...
 
People and change: Can inspiration unlock the desire to change?
06.08.2019
Prosci's ADKAR model has stood the test of time in the world of change management. But... what if we added a new element to the model? Could it unlock the desire to change? For those new to change management, ADKAR is a framework for understanding change at an individual level. It focuses on five key elements, all of which must be in place for change to be implemented successfully -- Awareness, Desire, Knowledge, Ability and Reinforcement. Each element acts as a 'building block' and one cannot happen without the other. Out of all the elements, desire ...
 
Employee Feedback Is Good For Employee Engagement; Action Is Better
06.08.2019
Collecting employee feedback is no longer enough. If companies want to optimize employee engagement, they must use that feedback and take action on it. Why and how to act on employee feedback was the key point at Culture Amp's Culture First conference.* It's not surprising that Culture Amp, a company that makes a leading employee feedback software platform, would focus its annual conference on employee feedback. But what companies should do with the feedback was the priority at the event and for customers in general. New Requirements for Employee Engagement ...
 
Business leaders gird for 'organizational explosions'
06.08.2019
The path to digital transformation is littered with episodes that disrupt customers, employees, and partners. Here's how to survive and thrive in the moment. You understand there is no one road to digital transformation. You remind your stakeholders that different companies take different paths, and none of them are easy. You warn your team to look out for potholes. But are you ready for "organizational explosions?" For the last four years, the MIT Sloan Center for Information Systems Research has collected data from more than 800 organizations that ...
 
Agilität in einer Hierarchie ist wie Schwimmen in einer Zwangsjacke
05.08.2019
"Wir wollen agil arbeiten" - das sagt sich so leicht dahin. So fundamental wie Digitalisierung unsere Welt ändert, so fundamental müssen wir über unsere Arbeitsorganisation nachdenken. Die sogenannten agilen "Methoden" sind ja nur deshalb in aller Munde, weil sie nachgewiesernermaßen schnellere Ergebnisse in besserer Qualität liefern. Das passiert allerdings nicht "einfach so", sondern nur deshalb, weil diese Ansätze mit fundamentalen Organisationsprinzipien brechen, mit denen wir alle sozialisiert wurden. Änderungen sind Teil des Spiels, deshalb wird ...
 
Leading Digital Transformation - why MINDSET is the secret key driver of successfull change
05.08.2019
Digital Transformation is a topic of change in many ways. On the one hand, digital transformation is regarded as a "mega trend". Contrary to a "normal" trend (like a fashion trend for example), mega trends can be described as large social, economic and technological changes that have a profound impact on us for a decade or even longer. Since it is hardly possible to ignore a megatrend, companies are now trying to deal with "going digital" in different ways (read more in my article about that topic). On the other hand, this means that companies are also ...
 
Set your cultural aspiration with these four steps
05.08.2019
Organizations that align on a clear aspiration across performance and culture increase the odds of transformation success -- by 300 percent. The new CEO of a major multinational organization inherited a crumbling empire. Declining performance. Unsuccessful product launches. Leader infighting. A complete lack of strategic direction. He could have jumped straight into market analysis or strategic planning to transform the organization. But he took an unconventional approach. The CEO's first move was to reach out and listen to hundreds of people at all ...
 
How to Ask for Advice (Without Looking Dumb)
05.08.2019
Do it right, and you'll feel smarter. Do it wrong, and you'll look dumb. "When we ask for advice we are usually looking for an accomplice."?--?Charles Varlet de La Grange Asking for advice is not easy. Are you reluctant to request help at work or home? Do you feel odd or weak for asking people for advice? You are not alone. Most people think that asking for help is a sign of weakness. They are afraid to look dumb, insecure, or incompetent. As Brené Brown wrote, "We mistakenly fall prey to the myth that successful people are those that help rather than ...
 
The Workplace Self-Training Paradigm
05.08.2019
Some responsibility for L&D has shifted from employer to worker. Much has been made of the abbreviation of employment tenure, now averaging just four years according to the Bureau of Labor Statistics. And it's true, the notion of a mortarboard-to-gold-watch career has been largely replaced by at-will employment, outsourcing and automation. Educating workers for lifelong careers has been disrupted by the searing pace of change. But there's something else happening that tends to get short shrift in the discussion about this new career normal. Some ...
 
Don't Put a Digital Expert in Charge of Your Digital Transformation
05.08.2019
Who should you pick to lead your company's digital transformation? Imagine you have a choice of three candidates: William -- an insider who has a proven track record but doesn't know much about digital Sarah -- a young digital guru who's just led a new category expansion at Amazon Sophia -- a sharp ex-McKinsey consultant with experience advising clients on digital Which would you pick? Most of the executives we survey pick Sarah, the digital guru. But is that the right choice? Consider the real-life experience that a global appliance manufacturer had ...