#socbiz
Curated hints on Digital Transformation, Enterprise 2.0, Enterprise Social Networks, Social Intranets, Social Collaboration, Knowledge Management, HR 2.0, ... and all the rest
Dr.-Ing. Carsten Rose – Effective: Fri, 26 Jul 2019 22:00:00 +0100
Social Business Digest by caro - Week 30/2019
 

Week 30/2019

 

Science fiction becomes science fact - das zu managen ist ein bahnbrechendes Abenteuer
26.07.2019
Bevor ich, wie viele andere auch, in den Urlaub gehe, möchte ich ein Resümee über mein Wirken und die Resonanz auf mein Wirken als Berater und Influencer für das 1. Halbjahr 2019 geben, und einen lockeren Vorausblick machen, womit ich mich ab Herbst konkreter beschäftigen möchte. Die 3 herausstechenden Themenkomplexe bzw. die damit verbundenen Erregungen aus dem 1. Halbjahr 2019 1. Der bestlaufende Artikel mit über 78.000 Leser*innen war: Sind agile Prinzipien zum Scheitern verurteilt. [...] 2. Was wäre, wenn Manager streiken [...] 3. Der Artikel, Schockprognosen ...
 
Der Durchblick
26.07.2019
Die alte Welt wollte Komplexität immer nur reduzieren. Die neue erschließt sie. 1. Förster, die Helden der neuen Arbeit Mal ganz ehrlich: Vieles geht daneben, weil wir an die falschen Sachen denken, bevor wir etwas machen. Sagen wir beispielsweise Zukunft oder Wissensgesellschaft, dann fangen alle an, über Digitalisierung zu reden oder über künstliche Intelligenz. Da denkt man an Programmierer und Design Thinker, an Nerds und Roboter, was sich nicht nur auf den ersten Blick nicht so schnell unterscheiden lässt. Schön und gut, Freunde. Aber was ist eigentlich ...
 
Facilitating Emergence and Sensemaking in Organizations
26.07.2019
Exploring Facilitation and Facilitative Leadership as core organizational capability to thrive in the VUCA world. "The crisis of our time isn't just a crisis of a single leader, organization, country, or conflict. The crisis of our time reveals the dying of an old social structure and way of thinking, an old way of institutionalizing and enacting collective social forms." ~C. Otto Scharmer, Theory U: Learning from the Future as It Emerges The world today is undergoing massive upheavals and change -- ecological, social, political, technological, demographic, ...
 
The First Signs Of A Global Human Management Revolution
26.07.2019
Almost three decades ago Peter Drucker wrote an article called 'The New Productivity Challenge'. In it he foresaw the biggest challenge for organizations in the 21st century--how to keep employee productivity rising. The father of modern management, as he is known, was convinced the productivity challenge would "dominate the management agenda for the next several decades". It would "ultimately determine the competitive performance of companies." Drucker was right. It has. The 19th century workplace challenge Poor productivity Inequalities between poor ...
 
Change Management Is a User Experience Feature
26.07.2019
Too often when I hear about failed digital initiatives, the story is coupled with a lack of change management. That isn't to say change management is the secret sauce to a successful digital rollout -- but it is a key part of the total package. Traditional change management will only get you so far. You need to keep in mind two key, foundational aspects of change management: communication and knowing your audience. By working closely with the inhabitants of your digital workplace, you can learn if they will adopt your new system before finally flipping ...
 
How to Hire for Emotional Intelligence
26.07.2019
We know from research (and common sense) that people who understand and manage their own and others' emotions make better leaders. They are able to deal with stress, overcome obstacles, and inspire others to work toward collective goals. They manage conflict with less fallout and build stronger teams. And they are generally happier at work, too. But far too many managers lack basic self-awareness and social skills. They don't recognize the impact of their own feelings and moods. They are less adaptable than they need to be in today's fast-paced world. ...
 
Disziplinarische Führung - alternativlos oder Auslaufmodell?
25.07.2019
Gestern, im zweiten Teil unserer "Karriere-Führung-Organisation frei denken" webinare hing mir eine spannende Fragestellung durch den Kopf. Wir differenzieren heute, mit einer zunehmenden Zahl an Projekten und Arbeiten jenseits der klassischen Abteilungsgrenzen, oftmals in fachliche und disziplinarische Führung. Die eine Führungskraft hat die fachliche Übersicht und Entscheidungs-voll-macht, die andere Person kümmert sich um... ja, um was denn eigentlich noch? Im web habe ich zur disziplinarischen Führung folgendes gefunden: "Eine Führungskraft, die ...
 
Vom Mythos der HARTEN Arbeit - und dem Wert der wenigen Minuten
25.07.2019
"Seit Monaten bekomme ich kaum Erholung." - "Ich arbeite sogar am Wochenende ..." - "Morgens bin ich der erste, der ins Büro kommt und abends der letzte, der das Licht ausmacht." Solche Klagelieder höre ich immer wieder - in Unternehmen, auf Firmenveranstaltungen, auf der Straße, in meinem Bekanntenkreis. Als gäbe es in unserer Gesellschaft das ungeschriebene Gesetz: Nur wer sich für seinen Job aufreibt, arbeitet HART genug. Nur wer VIEL arbeitet, arbeitet gut genug. Nur wer regelmäßig ÜBER seine Belastungsgrenze hinausgeht, ist engagiert, loyal - und ...
 
Dem Clown eine Bühne bieten - wieso Unternehmen Narren brauchen, um innovativ zu sein
25.07.2019
Nicht jede neue Idee ist gleich eine Innovation. Es braucht einen Prozess kreativer Spannung, um echte Innovationen entstehen zu lassen. Nur wer sich dabei über Grenzen hinauswagt, mutig andere Wege einschlägt und den Narren Freiheit schenkt, wird Vielfalt steigern, Muster brechen, die eigene Wandlungsfähigkeit fördern und damit die Basis für innovative Entwicklungen schaffen. Was sind Innovationen? Und wie kann ich sie fördern? Die dynamischen Bedingungen des Marktes lassen den Ruf nach innovativen und disruptiven Ideen immer lauter werden. Nur wer ...
 
Digital Workplace Change Management Requires a Multi-Pronged Approach
25.07.2019
Teams leading change management efforts in the digital workplace work hard to influence the hearts and minds of both stakeholders and users to truly embed the new tools and ways of working. In busy, time-stretched organizations where information management practices are poor and people still rely heavily on email, this can be a challenge. It is always interesting to see how the winners of Step Two's Intranet & Digital Workplace Awards are applying change management. These global awards celebrate outstanding achievements in the intranet and digital ...
 
8 + 1 reasons why Employee Experience should be part of your 2020 HR budget
25.07.2019
It's hard to find a conference for senior HR leaders these days that does not have an employee experience (EX) stream. You can look at it from almost each HR angle, and you will find a very compelling use case for EX management. Some examples: Employment Value Proposition. Recruiting. Onboarding. Learning. Performance Management. HR Technology. HR Operations. We can easily build a logical bridge between these core 'products' of HR teams and the employee experience. And all these use cases of EX are so obvious that in our '2019 State of EX' research 90% ...
 
If Strategy Is So Important, Why Don't We Make Time for It?
25.07.2019
Almost every leader wants to make more time for strategic thinking. In one survey of 10,000 senior leaders, 97% of them said that being strategic was the leadership behavior most important to their organization's success. And yet in another study, a full 96% of the leaders surveyed said they lacked the time for strategic thinking. Of course, we're all oppressed with meetings and overwhelmed with emails (an average of 126 per day, according to a Radicati Group analysis). But leaders presumably could take at least some steps to prioritize what they claim ...
 
KI-Forscher Toby Walsh: Mikrotargeting zersetzt die Demokratie
24.07.2019
Zwischen Roboterauto und Deep Fake: der australische Forscher Toby Walsh über Chancen und Gefahren der Künstlichen Intelligenz für die Zukunft der Menschheit. Der australische Forscher Toby Walsh ist Professor für Künstliche Intelligenz an der University New South Wales und war 2017/18 Gastprofessor an der TU Berlin. In seinem aktuellen Buch "2062 - Das Jahr, in dem die Künstliche Intelligenz uns ebenbürtig sein wird" (Riva-Verlag, München 2019, 336 S., 22 Euro) denkt er über die Koexistenz des Homo sapiens mit dem Homo digitalis nach, warnt vor den ...
 
Let's go #StarTrek: Aus der Zukunft lernen - Warum jedes Schiff einen Counselor braucht
24.07.2019
Ich starte mit einem Kommentar von Gene Roddenberry, der die Rolle der Deanna Troi sinngemäß wie folgt begründet hat: "It is my belief that by the 24th century mental health will be as important as physical health - you neead a counselor on board a ship." Schauen wir uns näher an, was die Aufgaben des Schiffs-Counselors bei Star Trek sind: Deanna Troi ist beratend tätig. Sie wird bei Fragestellungen hinzugezogen, die die "mental health" (wie Gene Roddenberry es nennt) der Crewmitglieder betreffen. Sie ist nicht derjenige, der die Entscheidungen unbedingt ...
 
Stuck in procedure with illusion of control
24.07.2019
Ever felt that how we work could be so much better? Wondered why we do staff engagement the way we do? Or felt that processes and procedures at work are inefficient and not fit for purpose? You are probably right! Why? Because we are stuck in procedure with an illusion of control. Let me explain. The hierarchical structures we see in most organisations mean that the overall responsibility, accountability and decision-making lies with a small group of people. This group is often under tremendous pressure and scrutiny. In our increasingly complex world, ...
 
Upside Down - A Culture of Curiosity
24.07.2019
Does your company have a culture of curiosity? If not, it should. Over the holidays, I took my boys on a couple of science "field trips:" one to the LA Science Center to see the space shuttle Endeavour (a must-see) and one to the Sea Lab in Redondo Beach, where they got a personal tour and got to touch, and learn about, some cool sea life. At the Sea Lab, I stood there taking pictures and listening to the kids ask questions, lots of questions. They are both "science kids" and love anything science. My older son could probably teach the folks at the Sea ...
 
Change from the outside in
24.07.2019
Scaling edges to drive transformation. In a post-Big Shift world, success requires more than cost-cutting. Leaders need to rethink their companies' role in the broader business environment--and that may begin with identifying opportunities on the edge. The world as we know it is changing. Increased globalization and rapid advancements in technology, collectively referred to as the Big Shift, are profoundly altering our economy and creating new market opportunities for the firms that can understand and anticipate their impact. Some companies have ...
 
How to Make Sure Agile Teams Can Work Together
24.07.2019
Increasing volatility, uncertainty, growing complexity, and ambiguous information (VUCA) has created a business environment in which agile collaboration is more critical than ever. Organizations need to be continually on the lookout for new market developments and competitive threats, identifying essential experts and nimbly forming and disbanding teams to help tackle those issues quickly. However, these cross-functional groups often bump up against misaligned incentives, hierarchical decision-making, and cultural rigidities, causing progress to stall ...
 
Wie können wir eine gesunde Arbeitswelt schaffen?
23.07.2019
Statistiken zeigen: Auch flexible Arbeitszeit kann krank machen. Fehltage wegen psychischer Probleme sind in Deutschland auf dem Vormarsch und auch sonst weist die Tendenz beim Krankenstand nach oben. Umso dringender brauchen wir neue Ansätze für eine gesunde Arbeitswelt. Worauf es an verschiedenen Stellen ankommt, beleuchtet dieser Beitrag. Entwicklungen kritisch hinterfragen und begleiten Nach einem Bericht der Internationalen Arbeitsorganisation werden jedes Jahr rund 374 Millionen Menschen weltweit durch ihre Arbeit krank oder verletzen sich im Rahmen ...
 
Drölfzig Ideen für New Work
23.07.2019
Im Folgenden beginne ich damit, die mir bekannten Ideen für New Work stichpunktartig vorzustellen. New Work fokussiere ich dabei auf die Gestaltung der Organisation hin zu zeitgemäßen, bedarfsgerechten Organisationen. Andere Lesarten dazu findest Du bspw. in meinem Beitrag "Was ist New Work". Der vorliegende Beitrag dient nicht dazu, der Weisheit letzter Schluss zu sein und alle Ideen in der Tiefe zu diskutieren oder alle angerissenen Vorgehensweisen minutiös auszuarbeiten. Der Beitrag ist auch nicht sortiert. Damit mäandern die Ideen zwischen der Abschaffung ...
 
Alerts, Notifications and Subscriptions, Oh My: Taming the Digital Workplace
23.07.2019
In "The Essential Glue for Your Digital Workplace," Sam Marshall suggested two main elements can act as the glue for the many disparate elements of a digital workplace: search and notifications. I am currently working in a search-focused role for a major bank, and have worked on many intranet and digital workplace projects where search was quite rightly a very big deal. However, Marshall's article did not provoke yet another Jed article on search (YAJAOS?) but instead pushed me to revisit the notifications element of the digital workplace. We're ...
 
Our learning blueprint
23.07.2019
"Culture is an emergent property of human groups, a new property of the whole not manifested in the parts themselves. And it arises from humans having the brains and social systems that allow for retaining and exchanging ideas. Human culture also accumulates. This means that brains and social systems capable of coping with more and more stuff are increasingly advantaged across time. And it also means that the force that culture has been applying to our evolution has been increasing over the past ten thousand to forty thousand years. Once humans evolved ...
 
A Reminder That 'Fake News' Is An Information Literacy Problem - Not A Technology Problem
23.07.2019
Beneath the spread of all "fake news," misinformation, disinformation, digital falsehoods and foreign influence lies society's failure to teach its citizenry information literacy: how to think critically about the deluge of information that confronts them in our modern digital age. Instead, society has prioritized speed over accuracy, sharing over reading, commenting over understanding. Children are taught to regurgitate what others tell them and to rely on digital assistants to curate the world rather than learn to navigate the informational landscape ...
 
What Not to Do When You're Trying to Motivate Your Team
23.07.2019
When I speak to large groups about leadership, one question I often ask is, "How many of you have ever received a compliment from your boss that actually offended you?" Without exception, more than two-thirds of the people in the room raise their hands. When I probe further on what people found offensive about their boss's praise, the most common responses I hear are "It wasn't sincere" and "They didn't know what they were talking about." When leaders look like they are just applying some "motivational technique" they read about, people see right through ...
 
Die Digitalisierung erzwingt eine neue Führungskultur: Umparken im Kopf reicht nicht
22.07.2019
Mit zunehmender Lebenserfahrung lernt man, dass vieles, was hektisch und mit großer medialer Resonanz als weltbewegende und bedrohliche Veränderung gesehen wird, sich am Ende als deutlich harmloser herausstellt. Für einen Münchner war es beispielsweise vor Einführung des Rauchverbots unmöglich, sich ein Wies'n-Zelt ohne Nikotingenuss vorzustellen. Wie selbstverständlich ist dies heute. Umgekehrt nimmt man manchmal an epochalen Veränderungen teil und bemerkt erst hinterher, wie bedeutend die Ereignisse waren. Eine ostdeutsche Physikerin hat angeblich ...
 
Enterprise Agile: army or terrorists?
22.07.2019
Something a lot of people want, myself included, is to have our cake and to eat it. We want all the benefits that Agile transformation brings: being adaptive to change etc., but we don't want to lose control in the process. We don't want services to go down, we don't want technology and cost proliferation, and we certainly don't want to be hacked. Can we have all these things? It's a complicated topic. No, a complex topic. VUCA. And who invented the term? The military. Perhaps they have other answers for us. An exam question ...
 
Human Resources (HR) Business Partner 2.0
22.07.2019
In 1997, Netscape was the browser of choice; Motorola StarTAC dominated cell phone popularity; the Apple PowerBook led in innovative laptops; cordless home phones emerged; Sony PlayStation with a 128k memory card was state of the art; Windows 95 was released. And I published the book Human Resource Champions, the ideas therein helped to define the HR business partner in terms of roles and outcomes within an organization. In the ensuing 20+ years, much has changed in the world of technology; and much has changed in the world of HR. The business partner ...
 
Everyone Is Drinking from the Firehose: Change Management and the Future of IT
22.07.2019
More changes are happening in the world of technology than ever before, and at a faster pace to boot. The rate of technological advancement is affecting all industries and the day-to-day lives of most people. New generations of employees are entering the workforce, expecting to use technology that is as efficient as the technology they use in their personal lives. Additionally, a wide variety of new technologies are already available to help businesses work more efficiently, and more are launching each day. Existing cloud technologies are seeing agile ...
 
Making Kindness a Core Tenet of Your Company
22.07.2019
Scan the newspaper headlines, or switch on cable news for a few minutes, and it's easy to conclude that we are living through harsh, mean, divisive times. But a recent column in the Washington Post reminded me of a truth that is even easier to overlook: Just as bad behavior tends to spread, so too does good behavior. Kindness, it turns out, is contagious. The column highlighted the work of Stanford psychologist Jamil Zaki, who documents what he calls "positive conformity." In his research, "participants who believed others were more generous became more ...
 
You're Never Going to Be "Caught Up" at Work. Stop Feeling Guilty About It.
22.07.2019
Most people I know have a to-do list so long that it's not clear that there's an end to it. Some tasks, even quite important ones, linger unfinished for a long time, and it's easy to start feeling guilty or ashamed about what you have not yet completed. People experience guilt and its close cousin shame when they have done something wrong. Guilt is focused internally on the behavior someone has committed, while shame tends to involve feeling like you are a bad person, particularly in the context of bad behaviors that have become public knowledge. The ...