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Curated hints on Digital Transformation, Enterprise 2.0, Enterprise Social Networks, Social Intranets, Social Collaboration, Knowledge Management, HR 2.0, ... and all the rest
Dr.-Ing. Carsten Rose – Effective: Fri, 03 May 2019 23:00:00 +0100
Social Business Digest by caro - Week 18/2019
 

Week 18/2019

 

The week in digital transformation: Are we in a post-digital era?
03.05.2019
This week, a new report from Accenture has declared that the "post-digital era is upon us", but is its declaration premature? And are we really seeing the end of digital transformation? Plus, we look at how Air Malta's digital transformation efforts are giving it clout despite its small size, and how newly-founded voice company Rabbit & Pork hopes to transform FMCG. Are we entering a post-digital and post-transformation era? Yesterday, Accenture released its annual Tech Vision report, Tech Vision 2019, entitled, 'The post-digital era is upon us: ...
 
Self-organization is the future
03.05.2019
If we as a society think it is important that citizens are engaged, people are passionate about their work, and that we all contribute to making a better world, then we need to enable self-organization. Central planning and hierarchical decision-making are just too slow and ineffective, especially for complex situations involving lots of people. In my network learning model, people constantly navigate between social networks, communities of practice, and work teams. Personal knowledge mastery is the individual discipline that can enable this, while working ...
 
3 Steps to Building a Digital Culture
03.05.2019
Grasping the imperative for digital transformation can be a challenge, especially if nothing seems to be wrong with the way your organization currently operates. Yet shortcomings in organizational culture are one of the main barriers to success in the digital age. Changing culture doesn't happen overnight. In particular, transforming behaviors and patterns from "the way things have always been done" takes time. However, some techniques to motivate people to change -- like breaking down silos, collaborating more effectively and encouraging risk taking ...
 
The Outcome of Fake Transformation
03.05.2019
As people have been sucked into fake news, now some companies have fallen prey to fake transformation, as they've become lost in the hype around the word digital and the meaning of business transformation. In the early years after 2010 I remember writing about transformation and, aside from a small number of peers and the people I learned from, few people were talking about the transformation of business. But now the words digital and transformation appear joined at the hip as together they've become an over-used and misused term. And when ...
 
Leadership is about coaching. Here's how to do it well.
03.05.2019
You can start with one simple behavior change that will bring a massive impact. If you're a leader or a manager, you probably wear a lot of hats. You're a project manager, delegator, spokesperson, and most importantly, a coach. But the problem is that no one ever tells you how to be an effective coach, or even what that means. Are you supposed to act like a sports coach? A therapist? Perform some bizarre (and arcane) HR ritual? The answer is none of the above. In fact, it's about making one tiny change to your behavior, one that will bring a significant ...
 
Leaders Focus Too Much on Changing Policies, and Not Enough on Changing Minds
03.05.2019
Not long ago, I asked 100 CEOs attending a conference how many of them were currently involved in a significant business transformation. Nearly all of them raised their hands, which was no surprise. According to a study by BCG, 85% of companies have undertaken a transformation during the past decade. The same research found that nearly 75% of those transformations fail to improve business performance, either short-term or long-term. So why is transformation so difficult to achieve? Among many potential explanations, one that gets very little attention ...
 
The adoption of MS Teams sharpened the use of our Enterprise Social Network
02.05.2019
Connecting people. Making implicit knowledge explicit. Enhancing worldwide intelligence about the chemistry between tools, culture and productivity. Three topics I am passionate about. And three excellent reasons to set up a community about the topic of the Digital Workplace. I created the community in March 2019 and on April 26 we gathered for the first time. I would have prefered to bring people together physically, for it is a great way of building trust. But how to do that with participants from the UK, Germany, Switzerland and Belgium? So we decided ...
 
"The strategic and purposeful production of ignorance"
02.05.2019
"You will not achieve an informed public simply by making sure that high quality content is publicly available and presuming that credibility is enough while you wait for people to come find it. You have to understand the networked nature of the information war we're in, actively be there when people are looking, and blanket the information ecosystem with the information people need to make informed decisions." -- Danah Boyd So concludes Danah Boyd in an excellent piece on what lies beneath the current flood of fake news: agnotology -- "the strategic ...
 
Organizational network analysis
02.05.2019
Gain insight, drive smart. ?Visualizing and analyzing formal and informal relationships in your organization can help you shape business strategy that maximizes organic exchange of information, thereby helping your business become more sustainable and effective. See beyond the organization chart In every organization, people build informal "go-to" teams. They rely on that one person who always knows "how we do things here." They find someone in finance who can answer any budget question. These spontaneous, critically important connections are the lifeblood ...
 
The Art of Change
02.05.2019
An organization dedicated to change must be one that is fundamentally human-centered, that enables people to thrive and grow. Having an ideal organizational culture (however you define "ideal") is the white whale for many leaders. This is more than a bit surprising, considering all the books that have been published on corporate culture and on change management. You'd think we'd have that issue solved by now. And yet we don't. Newspapers regularly quote CEOs who bemoan their organization's poor culture -- for example, a lack of attention to customer ...
 
f You Have These 6 Traits, People Will See You as a Leader (Regardless of Your Position)
02.05.2019
You don't need to be in management to be a leader. Obviously, the CEO of your company and your boss will be seen as leaders, whether they realize it or not. But you, regardless of your role in the organization, can be seen as a leader as well. And understanding that and acting in that way will be better for your company - and for your own career. What do you need to do to be seen as a leader, even if aren't in management? Elizabeth and Lisa Earle McLeod cover it fully in their course, Leading without Formal Authority. But six traits they said you should ...
 
Want to learn a new skill? Take some short breaks
02.05.2019
NIH study suggests our brains may use short rest periods to strengthen memories. In a study of healthy volunteers, National Institutes of Health researchers found that our brains may solidify the memories of new skills we just practiced a few seconds earlier by taking a short rest. The results highlight the critically important role rest may play in learning. "Everyone thinks you need to 'practice, practice, practice' when learning something new. Instead, we found that resting, early and often, may be just as critical to learning as practice," said Leonardo ...
 
Hypokognition der Idealisten und Hyperkognition der Controller
01.05.2019
Der Begriff "Hypocognition" stammt von Robert Levy, der 1973 in einem Buch seine Eindrücke seines langen Tahiti-Aufenthaltes wiedergab. Tahitianer haben keine Begriffe für zum Beispiel "Schuld". Wenn sie sich schuldig oder traurig fühlen, empfinden sie sich als "krank". Sie haben einen zu weiten Rahmen, der die Feinheiten nicht wiedergibt. Im Jahre 2004 warf George Lakoff den fortschrittlichen Kräften in den USA vor, sie litten unter "massiver Hypokognition", weil sie immer nur verwaschen "weniger Staat" oder "weg mit freien Märkten" wollten, anstatt ...
 
Team Collaboration: Integration or Standardization?
01.05.2019
Enterprise IT execs weigh in on the best approach to take when "tribal fires" flare up around team collaboration tools. With Slack on the verge of going public, having filed its initial public offering papers last week, team collaboration carries on as a hot topic. A couple questions loom large: Will persistent team messaging applications ultimately rule the day for collaborative work? And, specific to Slack, when push comes to shove, will the platform keep its position in the enterprise? As we learned earlier this year at Enterprise Connect 2019, consensus ...
 
People Analytics - what's in it for the employees?
01.05.2019
Early in life I developed a love for microeconomics. All of my electives at uni were micro or mathematical economics based. At the time this was unfashionable but over the last 15 years it's risen in stature. Microeconomics is all about understanding how people react to incentives. When we're doing People Analytics we're not dealing with numbers generated by some machine, we're dealing with information created by people dealing with the constraints they're facing as they try and find their best solution. To be a good analyst you always have to understand ...
 
The Agility Challenge
01.05.2019
Virtually all the executives we spoke during our investigation on Digital Transformation Challenges agreed on the importance of overcoming the pervasive silo culture and inward orientation that most large organizations are suffering from. Working across boundaries - no matter if they are boundaries of mind, function, division, or organization - is a key ingredient of transformational learning. Rather than fighting for one's own perspective, leaders must leverage the dynamics resulting from the difference that constitutes boundaries. Embracing unavoidable ...
 
Why the World Needs More Rebels
01.05.2019
Without trouble, there's no change: "So few want to be rebels anymore. And out of those few, most, like myself, scare easily." ? Ray Bradbury Where have all the rebels gone? Think of any innovation that changed how any organization operates. I'm willing to bet the driving force behind it wasn't conformity, but curiosity. Without rebellion, there's no change. Curiosity is the spark behind the spark of a great idea. Ignorance starts all fires?--?someone asks a questions no one else dared before. The companies that encourage rebel behaviors achieve better ...
 
How robots became a scapegoat for the destruction of the working class
01.05.2019
Should workers fear the robots? You don't have to look far to find lots of people shouting "yes." Magazines and newspapers blare headlines like "Welcoming our new robot overlords," "When your new co-worker is a robot," and "You will lose your job to a robot -- and sooner than you think." Studies suggest anywhere from 9 percent to 47 percent of American jobs could be automated in the next few decades. In 2017, Bill Gates proposed a "robot tax" to address the problem. Andrew Yang, a long-shot contender for the Democratic presidential nomination, puts ...
 
Arbeiten in der Start-up-Welt: Das Blendwerk der Möchtegern-Stars
30.04.2019
Welche Bilder kommen Ihnen in den Sinn, wenn Sie das Wort "Start-up" hören? Denken Sie an flache Hierarchien, flexibles Arbeiten, an Diversität, Aufstiegschancen, Selbstbestimmung und Kreativität? An New Work in Reinform? An ein Unternehmen, das die Welt aus den Angeln heben oder sie zumindest durch die Erfindung eines neuen Produkts oder einer innovativen Dienstleistung ein kleines bisschen besser machen möchte? Sie sitzen gerade vor diesem Artikel und nicken? Dann sind Sie leider ein hoffnungsloser Romantiker. Denn ein Großteil der hoch gelobten Gründerszene ...
 
Warum eine Führungskraft kein Coach sein kann
30.04.2019
Viel wurde in den letzten Jahren über die neue Rolle und die neuen Aufgaben von Führungskräften diskutiert. Auch beim vergangenen intrinsify Konzernevent in Hamburg setzten wir uns intensiv damit auseinander. Wir diskutierten Fragen wie: Wenn die Anforderungen in den Kundenmärkten immer dynamischer und komplexer werden und Organisationen als Antwort darauf vernetzter und selbstorganisierter agieren müssen, gibt es dann zukünftig überhaupt noch die klassischen Führungsaufgaben? Was ist die zukünftige Rolle einer Führungskraft? Gibt es sie überhaupt noch ...
 
Positive Relations Are Vital for Successful Organizational Change
30.04.2019
If people do not like you, they will not listen to you... and they will not certainly not change their behavior because of you. Getting people to change their behavior requires trust in the messenger and that kind of trust resides in positive relations. In the everyday chit chat relations where you as an individual reenergize, seek meaning and develop an understanding of the "organizational truth". You will never be successful with a change program, if you do not recognize this. Trust and positive relationships build psychological safety. The safety ...
 
Workers are already mature
30.04.2019
"Growth is not linear and it doesn't happen in discrete phases marked by convenient external characteristics" -- which is why maturity models are wrong -- according to Christiaan Verwijs, specifically looking at agile models. "Of course, maturity models are meant to simplify the complexities of reality. But what is gained by squeezing such a messy, non-linear thing as the professional growth of individuals, teams, and organisations into an easily digestible model that allows us to feel like we're making decisions based on something tangible? Oh, wait ...
 
The Threat and Opportunity of Lifelong Learning
30.04.2019
Our conversations and media are increasingly consumed by the topic of the "future of work." And, within this topic, one of the buzzwords that has emerged and acquired increasing prominence is "lifelong learning." The message is that, in a more rapidly changing world, we may have to abandon the traditional notion of going to school to learn and then going into a career to apply the learning we've received. While this is certainly an important message, I'm deeply troubled by the loose way it's often communicated - it rarely questions our traditional view ...
 
Books are cool precisely because we don't need them anymore
30.04.2019
Luxury is the ability to indulge in the unnecessary, to enjoy extras, to relish that which isn't strictly imperative to survival but gives us pleasure nonetheless. That makes printed books the ultimate luxury item, available to the masses yet needed by few, a way to signal your cool--on World Book Day, April 23, or any other. Last month, when supermodels Bella and Gigi Hadid were each seen carrying novels, the New York Post deemed literature the "hot new accessory." Carry a book. Complete your look. Although some resisted this formulation and took to ...
 
Die Sinnfrage
29.04.2019
Der Sinn ist wichtig, oder? Und die Kultur! Und Agilität! Und die Nutzung digitaler Werkzeuge! Und Kundenorientierung! Und attraktiv für neue Talente zu sein! Und Selbstorganisation! Und Augenhöhe! Und Vernetzung! Und Mut! Und neue Entscheidungsprinzipien! Und Austausch! Und Offenheit, um voreinander zu lernen! Und schnelle Entscheidungen! Und Querdenken! Nein - halt, Querdenken nicht so sehr ;) Merkt ihr was? Heute ist irgendwie alles wichtig! Und deshalb arbeiten wir ja auch alle an den heute so enorm wichtigen Themen. Nein, natürlich nicht gleichzeitig, ...
 
How to manage the workplace of the future today
29.04.2019
The future of work is already here, so how can you start managing an ever-changing workplace? HR expert Dave Ulrich has some ideas. Change happens. No one can deny the inevitability of change in our professional and personal lives. Transformations occur in industries where new firms disrupt patterns of competition (Uber in transport, Airbnb in lodging, Amazon in retail, Netflix in movie distribution). Of the original Fortune 500 published in 1955, only 60 firms still exist today. Firms do strategic makeovers to adapt to new business opportunities (GE ...
 
12 Principles of Digital Workplace User Adoption
29.04.2019
Encouraging users to adopt new collaboration technologies and ways of working is notoriously difficult in the workplace. Every company has introduced new applications with high hopes for digital transformation, problem solving and employee engagement. That's what the vendors promise when we go looking for new solutions to old problems, but how can we build a bridge between the marketing dream and the reality of too few people using the technology? Make User Adoption a Positive Experience Having focused almost exclusively on adoption projects for the ...
 
Culture Ate Strategy For Lunch -- Now It's Eating At Your Value
29.04.2019
You would be hard-pressed to find a leader today who is unaware that culture matters. Yet here we are, almost two decades after Peter Drucker first set the stage for a corporate culture movement, still trying to figure out how to do it. What CEOs continue to struggle with is what a good culture is for their business and how to operationalize it. They are running out of time to figure it out, too. Digital disruption has brought sweeping change to the way we work, forcing businesses across industries to rethink their business models. Failure to align culture ...
 
Fundamental Change to Structure and Governance
29.04.2019
For the first time since the industrial revolution, organizations are changing at a fundamental level. The change is very much a work in progress in most organizations. But we now have many examples of organizations that are fully functioning in an entirely new way - that is, new ideas about how the organization is designed, about how work gets done, how people relate to each other. The elements of this fundamental change are: Networked structure Teams as the unit of work Self-governed teams Focus on human relationships Changed role of leaders Deployment ...
 
Breakthrough thinking on organisation culture
29.04.2019
Someone in a session I was facilitating last week on organisation culture remarked that what we were talking about was nothing new and challenged us to consider what the breakthrough thinking is on it. She was asking the question, 'What are the sudden advances in knowledge or technique that would help us approach organisational culture differently than the way we are currently?' It's a good question. But one hard to answer. We tend to think of 'breakthrough thinking' in relation to health or science, not organisational culture. This week's ...