#socbiz
Curated hints on Digital Transformation, Enterprise 2.0, Enterprise Social Networks, Social Intranets, Social Collaboration, Knowledge Management, HR 2.0, ... and all the rest
Dr.-Ing. Carsten Rose – Effective: Fri, 08 Mar 2019 23:00:00 +0100
Social Business Digest by caro - Week 10/2019
 

Week 10/2019

 

Kompetenzen in der Arbeitswelt 4.0
08.03.2019
Der Begriff der Kompetenzen gewinnt in der Arbeitswelt 4.0 eine immer größere Bedeutung: Wir stehen mit der Digitalisierung einem tiefgreifenden Wandel in der Gesellschaft, Technologien, Innovationen und Geschäftsfelder entgegen und das mit rasanter Geschwindigkeit. Die Digitalisierung verändert unsere Vorstellungen von dem, was wir unter Arbeit verstehen und deren Bedingungen. Die zunehmende Dynamik in der Arbeitswelt macht eine schnelle Anpassungsgabe von Unternehmen und ihren Beschäftigten notwendig, um wettbewerbsfähig zu bleiben bzw. zu werden. ...
 
How Do We Fund the Office 365 Training We Need?
08.03.2019
Office 365 has been called both powerful and complex. And with the pace of new releases now coming every week, it's also a moving target that both IT teams and general staff have to understand. A key part of every successful approach to Office 365 is going to be training -- a lot of training, that entails more than just pointing people to the full list of Microsoft videos. Staff are going to need direct support and education on what's available, and how to make the most of it. The training will require a considerable investment of money and time. So ...
 
Learning as disservice
08.03.2019
It is time to revive an insightful comment by a friend and inspiration, David Jonassen -- as his Wikipedia entry says, Dave wrote about "learning with media, not from it". "Every amateur epistemologist knows that knowledge cannot be managed. Education has always assumed that knowledge can be transferred and that we can carefully control the process through education. That is a grand illusion." -- David Jonassen Knowledge is personal. Knowledge is human. Knowledge cannot be managed. This is where much of the hype around artificial intelligence, especially ...
 
How to Orchestrate Change from the Bottom Up
08.03.2019
Organizational change is difficult, no question about it. It's challenging to get people who are set in their ways to go about their jobs differently. So what types of interventions might actually change people's behaviors in ways that make change more palatable? To answer that question, I conducted a two-year ethnographic study of the primary-care departments in two U.S. hospitals. The hospitals were part of the same parent organization, did similar work, and employed doctors and clinical staff with similar backgrounds. In addition, both hospitals had ...
 
How Syngenta's leaders became some of the world's best at engaging staff
08.03.2019
When one of the world's largest agriculture companies, Syngenta, held its global leadership conference in 2017, leaders were presented with a table showing their own personal level of interaction on the company's Microsoft Yammer network compared with their peers'. Each leader was ranked in order, with those regularly engaging with their team at the top of the list. They were looking at a benchmarking report from SWOOP Analytics, where all senior leaders' online behaviour on Yammer had been benchmarked against each other. Seeing the data of who was best ...
 
The Marie Kondo Effect: Tidying Up Your Workspace
08.03.2019
Donna Kimmel, EVP and Chief People Officer at Citrix, relates Marie Kondo's KonMari method to the workplace and discusses how individuals can take steps to declutter their professional lives and ensure efforts are being spent on things that drive meaningful outcomes for their organizations. Thanks to Marie Kondo, people around the world are purging their homes and hearts of everything that does not "spark joy." Beyond her popular Netflix series, Kondo has built an entire franchise around the idea that holding on to only the positive elements in one's ...
 
Why we better talk about "islands" instead of "silos"
07.03.2019
About Silos and Islands "Do you know those people? I mean those who work in the silo!" Aren't they us? We in our departments, who have clear goals and who achieve them together in our team. We who sometimes get upset that there are again such long coordination and alignment meetings with the other departments, without none of this would be possible. Do I like working in a silo? And would I like to hear someone say that I am one of the silo guys? Language creates reality. Silos? Or should we say islands? I work on my island. It is beautiful. And ...
 
The Secret to Long-lasting, Thriving, ROI-crushing Communities
07.03.2019
Want to learn how to build active, meaningful communities while winning over executives and board members? Talk to Maria Ogneva. She has run communities at LinkedIn, Sidecar and now FinancialForce, and even ran product marketing for Salesforce's own community offering. I got to know Maria through my company Mobilize and spoke with her recently on how to boost engagement by creating trust and belonging, and where the community space is headed. The video has the full content, but I've summarized some of the key points below. Enjoy! How did you get involved ...
 
Innovation playbook: 5 traits of wildly successful tech companies you can adopt today
07.03.2019
Today's top technology companies shine with what Forbes calls an "innovation premium" - additional value they generate in the stock market solely because of their reputation for disruption. They operate with a clearly articulated vision that drives every action and informs every decision. One that's understood across all levels of the organization and embodied by each employee. And most of the time that vision isn't about a simple app or social network. These companies set out to change the world. And they succeed. How do they do it? Tech titans know ...
 
10 Keys to Microsoft Teams Governance Success
07.03.2019
A multi-function communication platform like Microsoft Teams is an essential tool for today's work environment -- not just a fancy piece of tech. Nearly three-quarters (70 percent) of professionals globally telecommute at least one day a week, while 43 percent of U.S. employees do so on occasion. These workers, and their teams, require seamless 24/7 access to the same information to remain successful. But managing an organization-spanning Microsoft Teams environment is no easy task. Major governance measures must be in place to contain sprawl, secure ...
 
Providing Employees Flexibility in Workplace Tools Doesn't Mean It's a Free-For-All
07.03.2019
When it comes to designing an effective business process, a reasonable assumption is that consistency will lead to productivity. For systems of record, we also look for dependability to ensure the quality of the information held within. However, while we might consult people during the development of technology to support processes or record keeping, should we allow them to make uncontrolled changes to how they work once the software is implemented? The Benefits of Employee-Driven Design Freedom, Within Boundaries Building Adaptability Into Our Digital ...
 
You can only support people through cultural change with understanding, sensitivity and genuine care. If people don't feel you care - why would they?
07.03.2019
This was the sub-title of the guest lecture I gave to 200 Strategy students from he University of Tilburg earlier this week. To me it was a beautiful opportunity to share a story of a real culture change with 200 strategy students, all at the start of their careers. Hopefully I was able to give a spark of inspiration, so that when they start their professional careers they will not only develop and implement innovative strategies but at the same time dare to act in a human way, really caring about the people they work for! I have worked with numerous ...
 
Eigenständigkeit im Sinne des Ganzen
06.03.2019
Die Digitalisierung ersetzt nicht den Menschen und sie kommt auch nicht ohne ihn aus. Im Gegenteil, gerade wegen der Digitalisierung ist das typisch Menschliche mehr denn je gefragt. Gemeint ist insbesondere unsere Fähigkeit, als eigenständige Individuen gemeinsam kreative Lösungen zu finden und effektiv und effizient in Teams und Organisationen zusammenzuarbeiten. Diese Zusammenarbeit war in der Vergangenheit lange geprägt von zentraler Steuerung einerseits und gehorsamer Pflichterfüllung andererseits. Was für ungelernte Arbeitskräfte zu Beginn der ...
 
The Case for Investing in Integrated Activity Streams
06.03.2019
Vacuuming. Folding everybody's laundry. Paying the power and water bills. What do those household tasks have to do with enterprise collaboration? Nothing, on the surface. But owners of a company's digital workplace need to understand that more than half of surveyed employees report they'd rather perform mundane chores and pay household bills rather than deal with the frustration of toggling between too many applications at work. Yes, it's come to this: the tangled, messy digital workplace full of "bring your own" tools and single-use applications is ...
 
Five takeaways from the 2019 IntraTeam conference in Copenhagen
06.03.2019
Last week I attended the IntraTeam event in Copenhagen for the fourth year running. The intranet and digital workplace conference always delivers with a friendly atmosphere, strong venue, some excellent networking opportunities and a top-notch speaker line-up. In recent years Kurt and his team have continued to attract some of the top international names particularly from North America and this year was no exception with Christian Buckley, Stacy Wilson, Richard Harbridge and a number of other international speakers on the bill. It was great to meet new ...
 
How to Design Team Rituals to Accelerate Change
06.03.2019
Culture is what people repeatedly do -- it can happen by accident or by design. Watching the All Blacks perform the Haka is an intimidating experience for their rivals. You wouldn't expect those brutal rugby players to care about the tidiness of the locker room, right? New Zealand's national rugby team credits its success to all their rituals, not just the Hacka -- a spotless dressing room also matters. The cleaning ritual that happens right after a match is designed to show thanks, build humility, and reinforce that all members are equal. Rituals drive ...
 
7 Things Teams Want to Tell their Leaders, but Can't
06.03.2019
"What would you like to tell your boss but are afraid to share?" A simple question can turn silence into insights. There are a lot of things that employees are thinking, but wouldn't ever dare to tell their bosses. As a cultural transformation consultant, I spend a lot of time talking to?--?and observing?--?teams behind the scenes. Every time they bring up a concern, my immediate reaction is, "Have you shared this with your boss?" Of course, people give me a strange look, laugh at me or simply ignore the question. Chances are, they don't feel the culture ...
 
Being Human-centred with Empathy and Human Factors
06.03.2019
An explanation about Human Factors and how these are a path to Empathy and being human-centred in design and organisational change activity. A perspective that side-steps a Design Thinking conversation to get to the essence of being human-centred. [Note: This is the second in a series of design-themed posts by Questo.] Imagine it's 9:30 pm at night and it's been a long day; I've been in a training course with a bunch of strangers since 9:00 am; I'm physically tired; I'm socially extroverted out; I'm cognitively drained; AND I'm ...
 
Ethikorientierte Führung: Synergie von Leistung und Menschlichkeit - Interview mit Prof. Dieter Frey
05.03.2019
Mehr denn je nehmen Purpose, Moral, gesellschaftliche Verantwortung und Ethik einen immer wichtigeren Stellenwert ein. Unternehmer, Top Manager und Führungskräfte werden unmittelbarer an ihren persönlichen ethischen Werten gemessen. Für viele Blender in Führungsetagen ein offener Angriff, für alle gesellschaftlich verantwortungsvollen Führungskräfte eine wirkungsvolle Bestätigung. Der Münchner Sozialpsychologe Dieter Frey ist eine Koryphäe auf dem Gebiet der Führungskultur. Mit dem Center for Leadership and People Management an der Ludwig-Maximilians-Universität ...
 
Neugiermanagement - Das erste Online Training für mehr #Neugier im Beruf
05.03.2019
Abgedreht. Das erste Online-Trainingsprogramm für mehr #Neugiermanagement ist im Kasten. Mehr dazu bald hier #alwayscurious. Kann man #Neugier managen? Unsere Forschung zeigt: die sehr neugierigen Menschen sind die Leistungsträger mit dem größten Innovationspotenzial innerhalb der untersuchten Unternehmen. Sie verfügen über vier bestimmte Charakterzüge oder Neugier-Dimensionen. Diese bilden gemeinsam die Grundlage unserer neuen multidimensionalen Neugierskala für das Arbeitsumfeld: das Steigerungspotenzial für Neugier am Arbeitsplatz zu be- urteilen ...
 
Digital Workplace - "Ohne bleibt Digitalisierung Stückwerk"
05.03.2019
Wer erfolgreich digitalisieren will, benötigt nicht nur innovative, technologie-basierte Angebote und Geschäftsprozesse. Ebenso wichtig ist eine dazu passende Arbeitsumgebung. Worauf es beim Digital Workplace ankommt und welche Vorteile dieser bietet, erläutert Oliver Schorer, CIO der CHG-MERIDIAN AG, im Interview. Herr Schorer, warum benötigen Unternehmen heute digitale Arbeitsplatzkonzepte und mobile Workspaces? Digitalisierung sollte zum Ziel haben, die Mitarbeiter zu effizienterem und flexiblerem Arbeiten zu befähigen. Das heißt beispielsweise, dass ...
 
7 ways to improve internal communications and engage your employees
05.03.2019
Internal Communication; Employee Communications; Employee Engagement; Corporate Communications: with so many names, it's no wonder that people sometimes struggle to put their finger on what Internal Communication is all about. To add insult to injury, it often sits in the shadow of its sexier older brother, marketing communication, and struggles to find a home within the corporate world, sometimes reporting to HR, sometimes marketing, other times directly to the CEO. With so much confusion, it's time to clarify things. Our seven ways to strengthen Internal ...
 
Connectivism: How to Better Understand Learning in the Digital Age
05.03.2019
The three broad learning theories most often utilized in the creation of instructional environments are Behaviorism, Cognitivism, and Constructivism. These theories, however, were developed in a time when learning was not impacted through technology. In other words, they do not address learning that occurs outside of people, that is stored and manipulated by technology. Nowadays the Digital revolution is changing the way we act, teach and think. The main trends in education are the need for interdisciplinarity and, more and more often, informal learning. ...
 
Time Has Become The Enemy Of Your Happiness
05.03.2019
These days it seems as though the workplace has become a carnival of doing. Everyone--from senior leaders to those on the front-line--is in a constant state of doing. There is less and less time for reflection, pausing, ideation, or even good decision-making. Furthermore, this 'always on' mindset is affecting how we are leading people and initiatives. Every profession seems to be in the same boat. We scamper from meeting to meeting. We are late. We leave early. We check email, answer texts, and surf the web while we're supposed to be watching a kid's ...
 
Digital Leadership - Neue Führung im digitalen Zeitalter
04.03.2019
Globalisierung, demografischer Wandel, Fachkräftemangel, Technologisierung, Automatisierung - Unsere Umwelt befindet sich in einem stetigen Wandel. Die neuen Rahmenbedingungen und Anforderungen, die die sogenannte VUCA-Welt mit sich bringt, erfordern neue Strukturen und grundlegende kulturelle Veränderungen in den Organisationen. Doch was bedeutet das konkret für Führungskräfte? Wie muss Führung heute und in Zukunft aussehen? Welche Führung brauchen Unternehmen in Zeiten der digitalen Transformation? Top-down oder Bottom-up - Wie gelingt der Wandel? ...
 
Diese 3 Tabus lassen Change-Projekte todsicher scheitern
04.03.2019
Viele Beratungs- und Change-Projekte scheitern. Das gilt nicht nur für "weiche" Projekte wie Führungs- oder Kulturprogramme, sondern auch für "harte" Themen wie die Einführung spezieller Prozesse, Lean Management, agiles Arbeiten und so weiter. Warum ist das so, wenn doch Führungskräfte und Mitarbeiter auf der einen Seite angeblich so motiviert und die angeheuerten externen Berater und Experten so kompetent sind? Die Antwort liegt meiner Meinung nach in einigen Tabus und Blinden Flecken, über die in Organisationen nicht gesprochen wird. Da gilt das alte ...
 
Kommunikation im Büro - AW: AW: AW: Schluss damit!
04.03.2019
Einst eine geniale Erfindung, heute nur noch eine Plage: Es wird Zeit, die E-Mail abzuschaffen. Kommentar von Felicitas Wilke Und, heute schon in Ihre Mails geschaut? Wer Montagmorgen den Computer im Büro hochgefahren und einen Blick in den Posteingang geworfen hat, braucht sich für die nächste halbe Stunde oft nichts vorzunehmen. Neben Spam-Mails tummeln sich Newsletter, die man doch nicht liest, Nachrichten, in die man sicherheitshalber CC gesetzt wurde, die einen aber meist nicht betreffen, und allerlei krudes Zeug. 848 Milliarden E-Mails wurden in ...
 
Resistance to change - a leader's point of view
04.03.2019
If we look at resistance to change through the lens of a leader, do we have something different to say? You may have noticed an abundance of goodness on the web captured under #changeblogchallenge. It was an initiative that Heather Stagl of Enclaria and I kicked off - designed to encourage more people sharing their knowledge on all things change. We designated the first quarter of the year to / be about "change resistance'. And the contributions have been fabulous - diverse in perspectives, wealthy in knowledge. See a list at the end of this post. Which ...
 
Microsoft Teams, Slack, Facebook Workplace Are Taking Over: And We Better Take Notice
04.03.2019
Let's face it, the paradigm of email is broken. Research shows that employees spend over 20% of their time on messages unrelated to their jobs, and in most companies, the email system has become real-time. The research I recently published shows that the highest performing employees respond to emails the fastest, which of course leads to stress, lack of focus, and a general sense of never catching up. I remember the very first email systems at work (IBM Profs) and it was a revolutionary thing. In the 1980s IBM tried to sell Lotus Notes to replace email ...
 
More than work-life balance, focus on your energy
04.03.2019
The idea that we need "work-life balance" is too simplistic. Incorporate these three suggestions to help better manage your energy. How do you ensure work-life balance? I heard it a lot after my third child was born, and I hate this familiar question. It implies that work is an energy drainer and life an energy restorer. We spend a third of our time at work and many things there energize us, while plenty of things at home deplete us (like getting children to bed). The idea that we need "work-life balance" to stay motivated is too simplistic. Rather, ...