#socbiz
Curated hints on Digital Transformation, Enterprise 2.0, Enterprise Social Networks, Social Intranets, Social Collaboration, Knowledge Management, HR 2.0, ... and all the rest
Dr.-Ing. Carsten Rose – Effective: Fri, 01 Feb 2019 23:00:00 +0100
Social Business Digest by caro - Week 05/2019
 

Week 05/2019

 

Wir sind ja nicht zum Spaß hier
01.02.2019
Was hat Leidenschaft mit der Frage zu tun, ob jemand seine Arbeit gut macht? Nichts, meint Bestseller-Autor Volker Kitz. Kürzlich sollte ich einen Vortrag auf einer Tagung für Personaler halten. Mein Vorredner war ein prominenter Mann. Sein Thema: Glück bei der Arbeit. Seine These: Wer es nicht gefunden hat, ist selbst schuld. Sein Beleg: eine wahre Geschichte, die ans Herz geht. Ein Herzchirurg in Zürich rettet Leben, verdient viel Geld, ist renommiert. Mit 56 Jahren fällt ihm ein, dass seine Leidenschaft das Lkw-Fahren ist. Er macht den Lkw-Führerschein, ...
 
Learning Serenity from the Stoics
01.02.2019
The year is not yet a month old and my resolutions are waste paper. I wanted to handle my time more mindfully, focus better and prioritize more effectively. Like so many others, my schedule is crowded and the 5-hour rule, i.e. following the example of Bill Gates or Warren Buffet and to set aside five hours a week for reflection and learning, seems unattainable. I am neither proud of this nor do I want to brag about it. I prefer to take it as an occasion for a brief recollection of the insights of the Stoics and their proverbial serenity and peace of ...
 
Skating to where L&D needs to be
01.02.2019
"I skate to where the puck is going to be, not where it has been." - Wayne Gretsky This quote, over-used to the point of being a cliché, is still relevant. I was just reading Simon Terry's amusing and insightful post on 'best practices' (against them, of course), and it reminded me of this phrase. He said "Best practices are often racing to where someone used to be", and that's critical. And I've argued against best practices, and I want to go further. So he's right that when we're invoking best practices, we're taking what someone's already done, and ...
 
One Reason Mergers Fail: The Two Cultures Aren't Compatible
01.02.2019
Amazon's 2017 acquisition of Whole Foods was met with a lot of fanfare. The deal would allow Amazon to grow beyond e-commerce and sell groceries in hundreds of stores while collecting significant shopper data. Meanwhile, Whole Foods could lower its prices (organic avocados for just $1.69!) and scale up after its recent declines in sales and market share. In the words of Whole Foods CEO John Mackey, the partnership was "love at first sight." A year later, such optimism seems hard to find at Whole Foods. Stories of employees literally crying on the job ...
 
Why working from home should be standard practice
01.02.2019
And if your boss is on the fence, here's a compelling case study -- from economics professor Nicholas Bloom -- to show her. Quick -- imagine a person working from home. If you pictured somebody in pajamas watching videos on their laptop, you're not alone. "Many people think of working from home as shirking from home," says Stanford University economics professor Nicholas Bloom (TEDxStanford Talk: Go ahead, tell your boss you are working from home). But Bloom thought there had to be more to telecommuting than binge-watching Netflix The professor -- who ...
 
Was tun Sie, wenn ein digitaler Tsunami ausbricht?
31.01.2019
In den letzten Artikeln habe ich Sie intensiv gefordert, sich mit der Zukunft auseinanderzusetzen, mit kompetenten Visionen, mit Mut - Sprünge zu wagen. Indirekt geht es auch heute um die Zukunft, jedoch aus einer anderen Sicht. Es ist für alle deutlich zu spüren, dass die Digitalisierung revolutionär vieles durcheinander wirbelt. Die einen meinen, dass die Automatisierung neuen Wohlstand und neue Jobs bringen wird. Andere hingegen sind mehr davon überzeugt, dass aufgrund der Digitalisierung weltweit bis 2050 mindestens 25% der Menschen ihre Arbeit verlieren. ...
 
Digitalpakt: "Lernen ist und bleibt ein sozialer Prozess"
31.01.2019
Der Digitalpakt wird kommen. Der Medienpädagoge Bardo Herzig erklärt, wie digitale Medien den Unterricht verändern. Und dass Lehrer trotzdem nicht überflüssig werden. Der Digitalpakt zwischen Bund und Ländern sollte bereits im Januar 2019 starten. Der Bund will fünf Milliarden Euro für die Ausstattung der Schulen ausgeben. Da Bildung bislang allein Sache der Länder ist, wurde der Pakt an eine Grundgesetzänderung geknüpft. Sie sieht vor, das Kooperationsverbot zwischen Bund und Ländern aufzulockern. Alle 16 Bundesländer haben gegen den konkreten Gesetzentwurf ...
 
Improving Digital Literacy Is 'Simple'
31.01.2019
In the age of robotic process automation and artificial intelligence, the need for digital literacy has become essential for today's technology workers. So let's explore the connections between digital literacy and employee experience and its implications on digital workplace technology purchase decision-making. What Is Digital Literacy? Let's start by laying some groundwork. What do we mean by "digital literacy"? Researcher Elizabeth Marsh provided this thoughtful definition: "Digital literacy in the workplace is the awareness, mindset and ability ...
 
Reflections and retrospectives - harnessing cultural learnings
31.01.2019
"Following the successful completion of a large project, a financial services organisation conducted a "retrospective" to identify the project success factors. The retrospective identified many activities that were well executed, but little that distinguished this from other projects. Not satisfied with this, the project manager sought to understand what was unique or different about this project. The most critical difference turned out to be that team members felt safe to share their concerns about aspects of the project. Yet, this was not always the ...
 
Long live lifelong learning
31.01.2019
"So in fact, the topic you are working on, is lifelong learning!" He said. He is a younger guy, in his early thirties. A politician, consultant and social entrepreneur. Youssef Kobo. I had met him 4 months earlier thanks to a common connection on Facebook, Yasmine Alice. Our conversation, on a cold Saturday afternoon in a coffee shop in the centre of Antwerp, made me understand that up until now, I had positioned social technologies in the mere context of the digital workplace - a hot topic, indeed. But, social technologies are also related to a much ...
 
When it comes to Navigating the Workflow, Context Trumps Content
31.01.2019
Personalized learning, Workflow Learning, 5 Moments of Need, 70:20:10, Informal Learning,,, call it what you want, moving learning away from events and into everyday work is one of the hottest topics in our industry right now. I speak to at least 3~5 learning leaders a week who are struggling with making the "transformation" (another HOT topic) from a training department/university model to a performance centric/workflow-oriented design shop. The journey is NOT an easy one. There's a lot of history and, frankly, baggage to get past here. When you've ...
 
Communities are a-coming and you'd better be ready for them
30.01.2019
SUMMARY: Community has been something of a Cinderella topic but if Rachel Happe is correct, then 2019 will be the year when the value that can be delivered from this approach makes a breakthrough. I recently caught up with Rachel Happe, founder of the Community Roundtable. The lively conversation is above. I've known Rachel since forever but we've not met for a few years although we're regular Twitter conversationalists. I wanted to catch up with her because she's been on fire on Twitter the last few weeks. Here's an example: [...] I wanted a drains ...
 
Digital Transformation Is an Ongoing Process
30.01.2019
Digital transformation takes many forms and is, in some ways, unique to every organization that begins the process. Sometimes an organization is driven to digital transformation by consumer needs and other times it's from an internal process perspective. No matter the initial reason an organization begins digital transformation, one thing is certain: it's never a one-and-done project. Digital transformation is an ongoing process that shifts and evolves over time to meet both consumer and internal stakeholder needs. Driving success through digital transformation ...
 
3 Decisions That Matter in Digital Transformation
30.01.2019
Digital transformation requires many decisions -- some easy, some tough, but all of them important. Successful digital transformation requires a commitment to change the business, but you may find that your organization needs to transform more than its technology. You must be intentional in building a digital culture, including changing legacy technology and structures that hinder transformation. From selling your vision and enabling innovation at all levels to measuring success, there are three important decisions to make when launching a digital transformation ...
 
The biggest myth of agile development --?faster, cheaper and better outcome
30.01.2019
The good news is everyone is onto agile these days. The bad news is people are onto agile without knowing what it entails. One of my biggest bugbears is the myth of faster, cheaper and deliver better outcome with agile, and here is why ... Origin (?) The story of the agile manifesto is well-known in the agile community. Unfortunately, not many have heard of lean manufacturing which predates agile development and has a strong influence on agile development. Many practices in agile development are heavily influenced by lean manufacturing and both methods ...
 
Rethinking the Employee Experience in Human-Centric Workplaces
30.01.2019
Employees are settling for nothing less than positive work experience. And HR professionals have taken note: 83 percent of HR leaders agree that the employee experience is very important to their organization's success. However, "employee experience" is a dangerously broad term, one easily misconstrued as meaning expensive perks and flashy offices. While cold brew on-tap and weekly happy hours are nice additions to the workplace, they do not necessarily equal a healthy, positive employee experience. In fact, without a strong foundation, these perks ...
 
Bei Conti gilt: "Freedom to Act"
29.01.2019
Zu Innovation gehören Freiräume für Mitarbeiter. Doch wo liegen deren Grenze? Brauchen Unternehmen Rebellen, die Regeln und Strukturen infrage stellen? Ein Gespräch mit dem als Organisationsrebell bekannten Harald Schirmer und seiner Chefin Ariane Reinhart, CHRO von Continental. Personalmagazin: Continental steht vor einem Strukturwandel: Sie bauen neue Geschäftsfelder wie Fahrassistenzsysteme, Autonomes Fahren oder künstliche Intelligenz auf. Wie wichtig ist die Unternehmenskultur, um so einen Change hinzubekommen? Dr. Ariane Reinhart: Für mich ist ...
 
6 Tips for Conducting a Digital Literacy Assessment
29.01.2019
Many organizations simply aren't investing in their workforce's digital skills. According to the Digital Workplace Group's 2017 Member Survey, 39 percent of respondents said their organization had no digital skills program or that they were not aware of any such program. This number should concern those organizations, considering recent findings from Gartner that suggest the need for digital literacy will continue to increase. By 2021, 25 percent of digital workers will use a virtual employee assistant on a daily basis. And consider this sobering ...
 
Employee Engagement Is Not the End Game
29.01.2019
As companies evolve to embrace remote employees and flexible work arrangements, the race is on to implement new processes, systems and platforms that help companies and employees stay connected across distances and time zones. For many, this is uncharted territory, which makes the need to understand the effectiveness of new platforms a top priority. In establishing key metrics for such assessments, engagement has emerged as a key performance indicator of platform implementation success. But in this regard, executives need to proceed with caution. Not ...
 
Rate This Change
29.01.2019
As long as we allow Change to be perceived as a soft pseudo-science instead of the methodical process it is, we'll be forced to hear the same old song on repeat: "You can't really measure change", "It all depends on your definition of success and my all-time lazy favourite: "It's just too complex to measure accurately". Fortunately, we've got organisations like The Change Compass, Prosci and WalkMe supplying the enterprise software solutions that you might like or hate to use when managing change, that is, if your leader has even asked you to gather ...
 
How Your Office Space Impacts Employee Well-Being
29.01.2019
In the last 20 years, the modern office has gone through a number of evolutions. The early 2000s saw the death of cubicle farms and the rise of open floorplans, and 2015 brought waves of ping pong and foosball tables to offices everywhere. While office trends come and go, one thing that does not change is the impact that the office environment has on employee health and wellbeing. A quality workspace design leads to a less stressful and more productive atmosphere. It's essential that employers take the physical work environment of their employees into ...
 
Mobiles Arbeiten: Arbeitende sind offen, Arbeitgeber zögern
28.01.2019
Die Zukunft der Arbeit ist nicht vorstellbar ohne eine Ausweitung des Anteils der Arbeitenden, die mobil und digital unterwegs sind. Mobiles Arbeiten ermöglicht das zeitlich und örtlich unabhängige und eigenverantwortliche Arbeiten, egal ob es sich um den mündigen Arbeitnehmer oder die unabhängige Plattformarbeiterin handelt. Wir haben im Rahmen des D21 Digital Index 2018/2019 erneut den inhaltlichen Schwerpunkt "Digitales Arbeiten" bearbeitet und neue aktualisierte Zahlen zum Stand des mobilen Arbeitens vorlegen können, die eines zeigen: Das Potenzial ...
 
These 9: Könnte es auch anders sein...?
28.01.2019
Veränderungen von Organisationen brauchen immer Anwälte von den Möglichkeiten, die in der Organisation ausgeschlossenen wurden. Organisationen müssen - wie alle System - vieles ausschließen: Wir produzieren Gummistiefel und keine Handys, wir verkaufen online und nicht am Marktplatz, wir sind Weihnachten fertig und nicht Ostern. Die Banalität der Beispiele ist nur vordergründig. Überall werden in Organisationen bestehende Möglichkeiten in Entscheidungen zugunsten einer Alternative aufgelöst: So und nicht anders! Dabei "vergißt" jede Organisation leicht, ...
 
What Does it Take to Build an Effective Digital Team?
28.01.2019
We recently completed what we believe is the largest study of digital team collaboration performance ever undertaken. We analyzed 1,360 digital teams from nearly 70 organizations from a full breadth of industries and geographies. The digital interactions of over 400,000 team members and nearly 2 million interactions over an extended 6-month period were analyzed. Our sample was drawn from users of the collaboration platform Workplace by Facebook, where groups have been self-identified as a team. Indicators of Successful Teams Our Study Methodology Team ...
 
The Changing Nature of Trust
28.01.2019
The 2019 Edelman Trust Barometer "reveals that trust has changed profoundly in the past year -- people have shifted their trust to the relationships within their control, most notably their employers." Trust has not disappeared. We still trust. In many ways, we trust more than ever. We just trust differently. There has been a huge decline in institutions and organizations that are seen as remote from us and beyond our control. On one side, people are trusting more themselves, their friends, their peers (that's why Uber, Airbnb, etc., have been so ...
 
The Aesthetics of Failure
28.01.2019
n Japan, there is the art of Kintsugi. In this traditional repair method, broken ceramics are glued with a lacquer dusted or mixed with powdered gold, silver or platinum. Rather than concealing the fractures in the best possible way, they are then highlighted. The blemish is seen as an important part of the history of the object and it is precisely in this unique imperfection that the actual beauty is seen. This artistic repair work clearly shows the principle of Wabi-Sabi, which is aptly described by Buddhist author Taro Gold as "the wisdom and beauty ...
 
What PwC Learned from Its Policy of Flexible Work for Everyone
28.01.2019
Every Tuesday at 7:30 a.m. Pacific Time, I join a video conference call with leadership colleagues from across the country. I'm on the West Coast, so these meetings are always early for me. When I started joining them more than 10 years ago, I was up early to ensure that I looked polished and ready to conquer the day before I got on the video conference. These days, I find myself forgoing dressing up or putting on makeup before dialing in. I no longer think twice about being on video from the comfort of my living room and in my morning sweatshirt. And, ...
 
Why the Eight-Hour Workday Doesn't Work
28.01.2019
The 8-hour workday is an outdated and ineffective approach to work. If you want to be as productive as possible, you need to let go of this relic and find a new approach. The 8-hour workday was created during the industrial revolution as an effort to cut down on the number of hours of manual labor that workers were forced to endure on the factory floor. This breakthrough was a more humane approach to work two hundred years ago, yet it possesses little relevance for us today. Like our ancestors, we're expected to put in 8-hour days, working in long, continuous ...