#socbiz
Curated hints on Digital Transformation, Enterprise 2.0, Enterprise Social Networks, Social Intranets, Social Collaboration, Knowledge Management, HR 2.0, ... and all the rest
Dr.-Ing. Carsten Rose – Effective: Fri, 4 Jan 2019 21:00:00 +0100
Social Business Digest by caro - Week 01/2019
 

Week 01/2019

 

Das Sündenbock-Dilemma: Weg von der Schuldfrage
04.01.2019
Chefs sollen Mitarbeiter zur Eigenverantwortung befähigen. Allerdings wird bei der Auswahl von Führungskräften kaum überprüft, ob diese überhaupt in der Lage sind, Verantwortung zu übernehmen. Geschweige denn, ob sie den bedeutsamen Unterschied zwischen Schuld und Verantwortung kennen. In jedem Unternehmen ist es das gleiche Spiel: Ist etwas schiefgegangen, wird erst einmal nach einem Sündenbock gesucht. Die Schuldfrage steht im Vordergrund. Ob es um den Verlust eines Kunden geht oder um das Ausscheiden in der WM-Vorrunde: In unserem Land muss schnell ...
 
Management: Fünf Thesen zur digitalen Transformation
04.01.2019
Wie gelingt digitale Transformation? Seit zwölf Jahren beantworten Unternehmen diese Frage in einer jährlichen Erhebung. Die gesammelten Antworten sind aufschlussreich und zeigen: Kulturwandel tut dringend Not. Was sind die großen Linien der digitalen Transformation? Seit über 12 Jahren beschäftigt uns die Frage, wie etablierte Unternehmen sich auf das digitale Zeitalter einstellen können in zahlreichen Projekten. Darüber hinaus führen für die Verleihung des Preises "Digital Transformer of the Year" eine Online-Befragung zu diesem Thema durch. Hier haben ...
 
New research highlights massive opportunity to empower Firstline Workers with technology
04.01.2019
As companies around the world digitally transform their business models, operations, and corporate cultures, many have rolled out cloud and mobile technologies that have also transformed the employee experience. For information workers, technology has created a more networked and open flow of information, made collaboration easier, and provided more flexibility in where, when, and how they work. But there's another large and important segment of the workforce that has been underserved by technology to date. These are the more than two billion Firstline ...
 
It Takes A Village: Change Management As Community Building
04.01.2019
Change management requires strong hierarchical leadership. That's the wisdom purported by conventional change management theory. How else could we drive significant change through large organizations if not by virtue of committed leaders who use their authority to reinforce desired behaviors by rewarding adopters and removing obstinate resisters? It is tempting to believe that organizational change is easier to achieve within a strictly hierarchical structure, but social network theory tells us otherwise. Diffusion of change relies on network density, ...
 
Changing Company Culture Requires a Movement, Not a Mandate
04.01.2019
Culture is like the wind. It is invisible, yet its effect can be seen and felt. When it is blowing in your direction, it makes for smooth sailing. When it is blowing against you, everything is more difficult. For organizations seeking to become more adaptive and innovative, culture change is often the most challenging part of the transformation. Innovation demands new behaviors from leaders and employees that are often antithetical to corporate cultures, which are historically focused on operational excellence and efficiency. But culture change can't ...
 
Yuval Noah Harari Is Worried About Our Souls
04.01.2019
The big-data makeover of humanity could be a recipe for disaster. Just a few years ago Yuval Noah Harari was an obscure Israeli historian with a knack for playing with big ideas. Then he wrote Sapiens, a sweeping, cross-disciplinary account of human history that landed on the bestseller list and remains there four years later. Like Jared Diamond's Guns, Germs and Steel, Sapiens proposed a dazzling historical synthesis, and Harari's own quirky pronouncements " modern industrial agriculture might well be the greatest crime in history -- made for compulsive ...
 
Menschen wollen Freiheit bei der Arbeit - gebt ihnen den Spielraum - Frédéric Laloux im Interview
03.01.2019
Mit seinem Buch "Reinventing Organizations" schuf Frédéric Laloux eines der wichtigsten Werke über modernes Management und innovative Führung der letzten Jahrzehnte. Im nächsten Jahr wird der Belgier einen seiner seltenen öffentlichen Auftritte bei der New Work Experience von XING haben. Im Interview erzählt Laloux, auf was er sich bei seinem Besuch in Hamburg freut und wie er die Entwicklungen der New-Work-Bewegung entschätzt. Herr Laloux, knapp vier Jahre ist es her, seit Ihr Buch "Reinventing Organizations" für Furore gesorgt hat. Wie ist es Ihnen ...
 
Listen Up: How Do You Really Know What's Going On In Your Company?
03.01.2019
Margaret Heffernan's accomplishments are far too many to list here, but they include veteran CEO and entrepreneur, author of five books, including "Wilful Blindness," a finalist for the FT Best Business Book award, and TED speaker whose talks have been viewed more than nine million times. I'm also proud to call her a colleague at Merryck & Co., a senior leadership development and executive mentoring firm. In my interview with Heffernan, she described some of the most important insights she's shared with leaders about understanding ...
 
Bad Decisions Make Good Stories
03.01.2019
The way decisions are made reflects an organization's culture. However, few push decision processes to reflect the culture they aspire to. So, let's take a dive into decision making in traditional and progressive organizations. Decision-making processes In progressive organizations we've seen all kinds of decision making. We've seen consensus building at the Brazilian self-managed company Vagas. We've seen democratic decision making at self-managed law firm BvdV. And in organizations like Buurtzorg, Finext, and Smarkets we've seen various forms of the ...
 
What's on the Radar for Digital Workplace Experiences in 2019
03.01.2019
The holiday parties are over. The festive decorations are down. Time to get back to work. For the practitioners on our CMSWire Reader Advisory Board, that means helping create digital workplaces and digital experiences for their companies. It's no easy task. According to Elcom's "Understanding The Digital Workplace" report last month, practitioners are facing challenges such as an aging workforce, information overload and the never-ending need for speed. Same goes for trying to capture customer and prospect attention digitally. Qualtrics discussed top ...
 
A new kind of HR for the social enterprise
03.01.2019
As the function of HR becomes more fluid and intrinsic to the nature of work, meeting the workforce where they are will be fundamental to creating a successful, modern social enterprise. A lot has happened in recent years to change the shape of HR. People analytics, new digital platforms, flexible work arrangements, and other innovations have made the employee/employer relationship more agile and personal than ever before. And yet we haven't seen the half of it. A central tenet of the revolution in human capital management is that anything that distracts ...
 
Open-plan offices make workers less collaborative, Harvard study finds
03.01.2019
Open-plan offices allow employees to see and hear their colleagues all day long, so you might think all this transparency would encourage them to work more collaboratively. But according to new Harvard research, this type of office environment actually has the opposite effect: it reduces the amount of time people spend talking face-to-face and instead drives them to interact by text or email. Shh..keep your voice down Previous studies showed that open-plan layouts reduce productivity, partly because people tend to feel uncomfortable holding serious business ...
 
Flexibel Arbeiten: Dafür sollte 2019 niemand mehr kämpfen müssen
02.01.2019
Warum sind erfolgreich getestete Dinge wie flexible Arbeitszeiten oder Führungstandems in Teilzeit noch kein Standard? Arbeitgeber sollten sich 2019 einen Ruck geben, um sich gemeinsam mit ihren motivierten Mitarbeitern auf die wirklich wichtigen Probleme konzentrieren zu können. Es gibt so ein paar Dinge, die Arbeit und Leben besser machen. Hier ein Wunsch zum neuen Jahr: Wie schön wäre es, wenn 2019 niemand mehr für diese kämpfen müsste? In einer perfekten (Arbeits-)Welt wären sie so selbstverständlich wie Urlaubsanspruch, ergonomische Stühle, Kaffee ...
 
Digital Workplace Challenges for 2019
02.01.2019
As 2019 kicks off, I see three core challenges that are common to many digital workplaces. These are: Centralized notifications. True enterprise findability. Engaging frontline workers. In essence, all three reflect a growing awareness that employee experience is both intrinsically important and a key to productivity. However, addressing them involves more than one system and typically more than one function in an organization. That's why they currently tend to be fragmented and hard to rectify. 3 Core Digital Workplace Challenges Centralized notifications ...
 
How Do You Feel About Your Time?
02.01.2019
Warren Buffet and Bill Gates have more in common than their wealth. Since their first contact in 1991, the two have cultivated an intense friendship in which they learned a lot from each other. Bill Gates for instance learned the art of time management from Warren Buffet. This doesn't mean meticulously filling the very last gaps in the calendar, but rather saying no and focusing on the important things. Both of them see great value in regularly using part of their time to sit around, read and reflect. An hour a day (five hours a week) is said to be worth ...
 
Scaling-Up: The Foundation
02.01.2019
This is the first part of a two-part lead article, co-written with Frank Mattes. The - in the truest sense of words - 'billion-dollar-question' we are addressing is: How can companies generate more business impact from non-incremental innovation? The solution to this question lies in the middle part of an end-to-end process for non-incremental innovation. We call this part 'Scaling-Up'. Typically, companies have little problems in generating ideas for adjacent, radical or even disruptive innovation and in validating the most promising ...
 
Building Value and Impact with Passion-Driven Performance
02.01.2019
I am writing this piece for all the rational minds who've asked, since I started practicing and speaking about "corporate activism", what I actually meant by that. I believe it is broader than "companies taking a stance on social issues" and it has the potential to propel organizations, people and society at large into a more positive future, so it's important to get it right. I'm also writing for everyone in the corporate world who has their feathers ruffled by the word "activist". It is actually a much more positive and valuable phenomenon than you ...
 
How to Embrace Change Using Emotional Intelligence
02.01.2019
Have you ever reacted to organizational change by rolling your eyes and quietly saying to yourself, "Here we go again"? Or by not so quietly telling others, "Haven't we tried this before?"? Changes at work can be emotionally intense, sparking confusion, fear, anxiety, frustration, and helplessness. Experts have even said that the experience of going through change at work can mimic that of people who are suffering from grief over the loss of a loved one. Because change can be so physically and emotionally draining, it often leads to burnout and puts ...
 
Kommunikation 2.0 - Gesagt ist weder gehört noch verstanden
01.01.2019
Die letzte Woche des MOOC Management 2.0 stand unter dem Motto "Kommunikation 2.0". Das ist das für mich vielleicht spannendste Thema bislang im MOOC, da ich mich hier von Niklas Luhmann inspirieren lasse, der sinngemäß sagt, dass durch die Operation der Kommunikation überhaupt erst Organisationen von Menschen entstehen, also auch Unternehmen. Ohne Kommunikation, keine Unternehmen! Meine Gedanken und Ideen zu diesem Thema, wo ich natürlich wieder Diskussionen der Xing-Community einfließen lassen, möchte ich Ihnen in diesem Post anreichen. Unterteilen ...
 
KI im Intranet: Digitale Helfer der internen Kommunikation
01.01.2019
Mithilfe künstlicher Intelligenz sollen Intranets nützlicher und leistungsfähiger werden. Wie das in der Praxis konkret aussehen kann, erklärt Lutz Hirsch in diesem Beitrag. Er geht zunächst auf die grundsätzlichen Funktionen ein und zeigt anhand einiger Beispiele, was bereits möglich ist und woran noch gearbeitet wird. Ob virtuelle Sprachassistenten, Chatbots oder das vernetzte Heim: In unserem privaten Umfeld begegnen wir täglich Technologien mit künstlicher Intelligenz (KI). Auch in Unternehmen ist KI nicht mehr wegzudenken: Unliebsame, sich wiederholende ...
 
Design Thinking, Lean Startup and Agile: What is the difference?
01.01.2019
What is the difference between Design Thinking, Lean Startup and Agile? I often get asked what the difference is between those terms. "Is lean startup opposite of design thinking? oh no, maybe it is the same?" and "Ah ok, so you mean agile?" or "I think Agile is a better word for it". Those are some of the comments I get whenever I talk about one of terms above. I will hereby try to clarify what these terms relate to, and how they can be integrated with each other. Design thinking Lean Startup Agile Why combining? [...] ...
 
It's Official: Open-Plan Offices Are Now the Dumbest Management Fad of All Time
01.01.2019
A new study from Harvard reveals that open-plan offices decrease rather than increase face-to-face collaboration. Over the decades, a lot of really stupid management fads have come and gone, including: Six Sigma, where employees wear different colored belts (like in karate) to show they've been trained in the methodology. Stack Ranking, where employees are encouraged to rat each other out in order to secure their own advancement and budget. Consensus Management, where all decisions must pass through multiple committees before being implemented. ...
 
Culture and the Real Impact of Change Agents
01.01.2019
These days, more and more professionals get hired to "change" things. Close to 10% of my direct network on LinkedIn now bears a professional title that includes words such as "Change", "Transformation" or "Innovation" - from very few before. Part of this is definitely necessity, part is fad (or wishful thinking?) I sometimes shake my head in disbelief at spotting some known individuals, whom I've never seen taking any risk nor changing anything, holding a "transformation" job. What in the world...?! Fortunately, many brilliant change agents out there ...
 
Collaboration Adoption: Act Your Way to a New Way of Thinking
31.12.2018
It's easier to act your way into a new way of thinking than to think your way into a new way of acting. - Jerry Sternin, The Power of Positive Deviance Thinking Gets in the Way of Change A common barrier to social adoption in organisations is when we let our traditional management patterns of thought get in the way of employee adoption of the technology. Because social technology in the workplace demands new actions and new interactions that don't fit with our mechanical metaphor of employee performance we find our traditional thinking is a barrier. ...
 
Ten years of digital transformation and what it tells us
31.12.2018
Writing this as 2018 draws to a close, this is also a time that marks a decade of digital transformation. I'm a firm believer in how a retrospective lens can be illuminating and curious to take stock of the last decade's events. Gleaning insights from the successes, trials and, perhaps, false turns of the last ten years can help support the sustainable and cost-effective digital and commercial development strategies for the future. At the time Visceral Business began in September 2008, social media led the charge. Two-way and many-to-many communications ...
 
Un-SAFe At Any Speed: Rethinking Scale and Agility
31.12.2018
There is a bitter irony in the proposal to take a fluid and adaptable methodology like Agile, and "scale" it across the entire organization. The very properties that make Agile so powerful for teams to produce better quality outcomes for business are precisely those properties that make it resistant to leader-mandated transformation programs. It's a bit like seeing a small but successful organic farm in a forested pocket of the Pacific Northwest, and declaring that we shall now cover the plains of the Midwest with millions of copies of this exact same ...
 
The best HR & People Analytics articles of December 2018
31.12.2018
Yes, I know that there are still a few days left before December closes and a New Year begins, but given I start my Christmas holiday tomorrow I wanted to publish the 'Best Articles' for December before I submerge myself in mince pies. I had expected December to be a quiet month for articles - save those looking back on 2018 and the usual glut of articles predicting what will occur in 2019. But, I was wrong. The selections that follow are especially strong and reinforce how 2018 has been a pivotal year for people analytics and data-driven HR. If I had ...
 
Four-day week: 'Time is one of the best gifts of all'
31.12.2018
Staff at medical communications agency Synergy Vision have been given the gift of time in the run up to Christmas. Since the beginning of December the 45 staff have been working a four-day week, but being paid the same. "Everyone's loved it in December... because they've had a day off for buying presents," says boss Ffyona Dawber. The six-month trial at Synergy comes amid calls from unions for a UK-wide four-day week. In October Labour's shadow chancellor John McDonnell told the BBC the party was looking at the length of the working week ...
 
How to Win the Emotional Battle of Procrastination
31.12.2018
Manage your emotions, not your time. Procrastination is the absence of progress. Everyone makes New Year's resolutions. But only 8% of will succeed. The rest will get caught in the gap between intention and action. Procrastination is the illusion of a quick-win --? you compromise long-term success for short-term pleasure. If you are reading this, you probably spend too much time daydreaming -- ?you fail to launch. Most people can't overcome procrastination because they treat it as a productivity problem -- ?they forget the real battleground is in your ...