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Curated hints on Digital Transformation, Enterprise 2.0, Enterprise Social Networks, Social Intranets, Social Collaboration, Knowledge Management, HR 2.0, ... and all the rest
Dr.-Ing. Carsten Rose – Effective: 28.02.2019
Social Business Digest by caro - Archive 02/2019
 

Archive 02/2019

 

Die herkömmlichen Organigramme müssen endlich weg
28.02.2019
Im Kern ist das Wettrennen zwischen klassischen Unternehmen und den neuen Top-Playern der Wirtschaft keins um die bessere Idee, sondern eins um das bessere Organisationsmodell. Denn Innovationen brauchen ein passendes Umfeld. Doch klassische Unternehmen bleiben pyramidalen Strukturen verhaftet, die aus dem tiefsten letzten Jahrhundert stammen. Schauen wir uns zunächst geradeheraus an, wie pyramidale Systeme grundkonzipiert sind: Der Geschäftsführer, Vorstand beziehungsweise CEO steht abgehoben weit oben, dies wird durch Attribute wie Macht und ein exzessives ...
 
Agile Prinzipien sind zum Scheitern verurteilt
28.02.2019
Softwareentwicklung, aber noch umfassender gesehen die gesamte Digitalisierung, beruht auf den Prinzipien des agilen Manifests. Doch eines zeigt sich: Trotz der umfassenden Weiterentwicklungen spricht man davon, dass die agile Bewegung gescheitert ist.[1] Warum: weil die Prinzipien agilen Arbeitens mehr verlangen als das, was die meisten Unternehmen und deren Management bereit sind, dafür einzusetzen. Echte Agilität betrifft auch die Führungskräfte der Unternehmen. Doch diese Gruppe und die damit verbundenen Organisationsstrukturen, ohne jetzt einen ...
 
The Way We Work Is Broken. Here's The Evidence.
28.02.2019
A big part of our job is to increase awareness: awareness of global workplace pioneers (through our Bucket List), and how they're changing organizations for the better. To show where they are, how they work, and how they have transformed. It's also important to highlight what does not work--to help everyone understand that many organizations are broken. Without that awareness, change isn't going to happen. In this post we provide convincing and painful data that show many of today's workplaces are just not working. This is ammunition to help you get ...
 
How to Fine-Tune Your Digital Workplace for the Optimal Employee Experience
28.02.2019
Many organizations have diverse employee populations, with people from different generations and cultural backgrounds who have varying digital proficiency levels. Digital aptitudes vary widely among employees of even the most modern companies. For instance, while some employees may feel uncomfortable with the concept of "working out loud" on a digital platform, others feel empowered by it. Some people might prefer to engage in siloed conversations as they develop their ideas, while others may want to openly brainstorm and iterate with broader groups ...
 
Why do so many incompetent men win at work?
28.02.2019
A new book suggests data can highlight modest, team-focused leaders of both sexes. "Women are better leaders," says Tomas Chamorro-Premuzic. "I am not neutral on this. I am sexist in favour of women. Women have better people skills, more altruistic, better able to control their impulses. They outperform men in university at graduate and undergraduate levels." This subject is explored in his new book, Why Do So Many Incompetent Men Become Leaders? (And How to Fix It). In it, he writes that "traits like overconfidence and self-absorption should be seen ...
 
Lean Leadership: Befähigen statt belehren
27.02.2019
Vieles lässt sich aus dem Lean Management lernen: Den Wert für den Kunden verstehen, dann davon ausgehend den Wertstrom identifizieren und den Fluss optimieren, um unnötigen Aufwand zu vermeiden und nicht zuletzt für eine kontinuierliche Verbesserung sorgen. Dabei geht aber nicht nur um die Anwendung von anderen und besseren Methoden, sondern ganz wesentlich um eine andere Führungskultur. Gerne vergessen wird nämlich der Respekt für die Menschen als die zweite Säule des Toyota Wegs. Im Zentrum von Lean Management steht der Mensch als wesentlicher Erfolgsfaktor ...
 
Top-Manager - macht euch frei! Schafft euch Raum und den anderen einen Rahmen!
27.02.2019
Es kann durchaus sein, dass ich zu ungeduldig bin. Einen großen Teil meines Lebens warte ich nun schon darauf, dass sich die Art wie wir Unternehmen führen und Organisationen gestalten insoweit verbessert, als die darin steckenden Potenziale endlich und tatsächlich genutzt werden können. Ich bin selbst zu lange mit angezogenen Handbremse durch mein Berufsleben gefahren und genieße, bei allem Stress, den dies manchmal bedeutet, heute sehr, Gas geben und die Möglichkeiten bewusster ausschöpfen zu können. Klar, manchmal gelingt das auch in den heutigen ...
 
Connecting organizational silos: Working Out Loud
27.02.2019
Do you know what it is like to work in a company, where you contribute instead of criticise, where you share instead of hide, where you build meaningful networks instead of hierarchy? Last year, I joined the Social Collaboration Summit in Zurich and met John Stepper. John was on stage and talked about his own story. He had spent three decades of his life working for big companies. He saw a lot of people being disengaged if not unhappy. Many talked about collaboration and culture, but in reality they were competing with each other. He saw a huge waste ...
 
New Research Shows Explosive Growth in Corporate Learning: Our Biggest Challenge? Time.
27.02.2019
Once again LinkedIn released an important study in the 2019 LinkedIn Learning Report. And among many findings I want to point out, the most important is simple. The #1 thing holding people back from learning is time. Which means its your job as a business or HR leader to "give people more time." Let me cite a few important findings. The L&D market is growing explosively Digital learning has won us over Training by internal experts is overtaking vendor content Soft Skills matter more than tech skills Leadership Development remains a challenge People ...
 
The Dirty Secret of Enterprise Search: It's All About Good Content
27.02.2019
One thing never fails to surprise me whenever I work on implementing intranet or enterprise search in a large organization: a lot of people think search engines are some kind of magic, and believe they should be able to find their content "just like Google." My good friend and CMSWire contributor Martin White has been saying this for years -- you need a team of people to provide good enterprise search capabilities. He has detailed the make-up of such a team and the individual roles in his book "Enterprise Search." White is also a member of "The Search ...
 
Employees First, Customer Second
27.02.2019
Now here is a revolutionary idea: employees first! Aren't they the greatest resource of a company? Isn't it time companies and managers started thinking that way? I just had a comment yesterday from a manager that said, "Employees are nothing more than a cost of doing business." What an archaic viewpoint. Multiple research suggests employees engagement is less than in the past. Unfortunately, the "employee experience" isn't that good in many places. It certainly could be a lot better. Check it out and look up any company on Indeed and ...
 
Making the invisible visible
27.02.2019
How network analysis can lead to more successful organizational redesigns. Organizational network analysis (ONA) can help leaders understand the formal and informal networks in their company and might provide critical insights leading to more successful organizational redesign and business performance. Today, nine out of 10 companies are exploring organizational redesign,1 often breaking down functional silos and replacing them with cross-functional collaboration models in an effort to better drive innovation, speed, customer value, and operational efficiency. ...
 
Wie viele Führungsebenen braucht man wirklich?
26.02.2019
Audi baut eine ganze Führungsetage ab - wie verändert das Organisation und Kultur? Professor Jens Grundei von der Quadriga Hochschule klärt auf. Audis neuer Vorstandsvorsitzender Bram Schot hat letzte Woche beschlossen, jede zehnte Führungsposition zu streichen. Was ist los bei Audi? Jens Grundei: Ja, es soll nach Medienberichten eine ganze Führungsebene wegfallen. Im Vordergrund der offiziellen Begründung stehen die Erhöhung der Effizienz durch Kostensenkung und ein Kulturwandel hin zu mehr Dynamik. Wie ist dieser Schritt aus organisationstheoretischer ...
 
Was eine moderne Führungskraft mit Brückenbau zu tun hat
26.02.2019
Die Führungskräfte, die wir heute brauchen, sind Brückenbauer. Ihre Hauptaufgabe besteht darin, die Menschen dazu zu bringen, besser zusammenzuarbeiten und gemeinsam gute Entscheidungen zu treffen, damit das Unternehmen als Ganzes die Zukunft erreicht. Solche modernen Führungskräfte agieren interaktiv und dialogisch, mehr fragend als sagend, auf Augenhöhe statt über Autorität. Die operativen Entscheidungen liegen nicht mehr beim Anführer alten Stils, dem disziplinarischen Vorgesetzten (was für ein Wortungetüm), sondern im jeweiligen (agilen) Team, was ...
 
We all need an inner circle
26.02.2019
Work has always been about who you know, more than what you know. That's why the rich and powerful send their children to elite schools. It's not about the education but rather the connections. We still fool ourselves that a capitalist economy is a meritocracy -- which any marginalized group can attest is false. However, the emerging network era and its democratization of media is giving voice to more of these groups. I have advocated for retrieving gender balance in our organizations as the controlled linearity of the written and printed word -- patriarchal ...
 
Beware: This Hippo Kills Your Company!
26.02.2019
Many traditional workplaces are threatened by HiPPOs. We're not talking about big animals here. We are talking about HiPPO as the acronym for Highest Paid Person's Opinion. What does this mean? It means decisions are often made by deferring to the opinion of the person with the highest pay grade. Simply, we tend to overlook the content of an issue to please the most senior person in the room. This is the HiPPO effect. And it causes real harm. The HiPPO effect A study at the Rotterdam School of Management found that projects led by junior managers had ...
 
One Human at a Time - 10 Lessons Learnt From Changing Organizations
26.02.2019
"Each one of us is responsible to all others for everything". Dostoevsky's message, carved into a wall at the International Committee of the Red Cross (ICRC) in Geneva, reminds us that everything is connected. That no individual can abdicate their conscience or find excuses in the collective. Each and everyone's actions have consequences. It is easy to go with the flow, to keep ourselves busy, to navel gaze and to raise all the good reasons for which things cannot change. It is easy, but in doing so, we are complicit of bad systems. Bad systems waste ...
 
Fauler Zauber
25.02.2019
Wolf Lotter fragt: Seid ihr schon alle digitalisiert - oder habt ihr noch alle Tassen im Schrank? Um zu verstehen, was läuft, macht es manchmal Sinn, stehenzubleiben und sich umzusehen. Im Jahr 1949 dreht der französische Regisseur und Schauspieler Jacques Tati seinen ersten Kinofilm, Jour de fête, auf Deutsch Tatis Schützenfest. In ein Dorf kommt der Fortschritt an, und zwar in Form einer Kinovorführung im Wirtshaus. Dort wird ein Film über das amerikanische Postwesen gezeigt. Diese Post ist, so sieht man, in der Lage, Briefe und Pakete mit irrem Tempo ...
 
True leadership. Made transparant by social technologies.
25.02.2019
"We would like to organise a session about how to participate in online communities. Target audience: managers." This message from a member working at the European Commission triggered me. The following questions popped up in my head: 1/ Hierarchical differences seem to blur in online communities. Why would an organisation schedule a session just for managers? 2/ If there was to be a significant difference in online behaviour between employees and managers, then what would managers do differently? 3/ How could managers benefit from a strong online presence? ...
 
The Collaboration Blind Spot
25.02.2019
A few years ago, the leaders of a multibillion-dollar energy systems company, which I'll call EnerPac, decided to offer an after-sales service plan for one of its products. The new plan promised to generate a sizable new revenue stream and was strategically important for the company. The key to success would be figuring out how to integrate the service plan seamlessly with the sales process. And the best way to make that happen, the company's leaders knew, would be to bring people from the sales and service departments together and ask them to collaborate. ...
 
10 Ways to Effectively Communicate in the Workplace
25.02.2019
"It's not what you say, but how you say it." Effective communication is the most important quality in a leader. Among other things, good communication skills are the grounds to distinguish a weak leader from a strong one. You can never be a good leader if you don't know how to communicate with your staff effectively. After all, the job of a leader is to lead people, and you cannot really do that properly without effective communication. Effective communication is the way to eliminate misunderstandings and put everyone's efforts in sync to achieve common ...
 
4 Roles For HR In The Agile Transition
25.02.2019
Under pressure of the current paradigm shift we are reinventing and redesigning the way we organize work. Although many business (transition) leaders tell me that their HR team is not involved (yet) or that they don't see HR playing a leading role in this (I strongly disagree!), it is good to see that there are HR pioneers out there thinking about the organization (structure) of the future, redesigning current HR tools to better fit the changing needs of their customers, experimenting with agile ways of working in HR practices and reinventing HR's own ...
 
Kill your company
22.02.2019
Als der Rapper Will.i.am auf dem Weltwirtschaftsforum in Davos gefragt wurde, was man von der Musikbranche lernen könnte, war seine Antwort: "Meine Lektion ist: Euer Platz ist nicht garantiert." Zack, mit dieser Aussage hat er mitten ins Schwarze getroffen. Natürlich hat es sich mittlerweile herumgesprochen, dass es in vielen Branchen neue Wettbewerber gibt, die für die Platzhirsche gefährlich sind, weil sie mit ihren digitalen Geschäftsmodellen bestehende Wertschöpfungsketten von Grund auf verändern. Trotzdem fällt die digitale Transformation der eigenen ...
 
Information Management Remains a Problem for Many Enterprises
22.02.2019
Bad management will impact productivity in one way or another, and it can come in a number of forms -- poor management of human resources, poor financial management and poor customer management. Poor information management, however, makes work harder for everyone and affects the entire enterprise. Recent research from M-Files has quantified just how bad it can get. Information Management Impacts Productivity Many Enterprise Technologies Are Outdated Technology Must Be Accessible Organizations Are Resisting Change Data Capture Is Key [...] ...
 
Don't scale agile - descale your organization!
22.02.2019
Agile organizations are lean, flexible and adaptable. This is accomplished less by "agilizing" existing structures and processes but rather by consistently questioning these. The solution, of course, is not to fall victim to the cognitive bias of Maslow's hammer and to apply the shiny new agile methods to all existing calcified organizational structures and their wasteful procedures. Rather the motto is "Don't scale agile - descale your organization!" Form Without Function At the level of the individual team or a few teams working on a single product, ...
 
15 Change Jobs of the Near Future
22.02.2019
It seems the latest fad is to declare Change Management dead and some even throw Prosci in for good measure, which seems a bit harsh. Google 'Change management is dead' and you get 379 million hits. If you add 'not', you get 425 million hits, but more interestingly, you'll see that this 'debate' has been going on since, oh I don't know... 2014!! Okay, so change is like Schrödinger's Cat, alive and dead at the same time, I am good with that. I just keep wondering, will anyone care in 5 years from now? Holger Nauheimer recently shared his 3 potential scenarios ...
 
Why Being Wrong Will Make You a Better Leader
22.02.2019
Lead as if you're right; listen as if you're not. Being right is not a badge of honor, but a temporary status. Our brain is wired for self-deception?--?we become immune to facts. If you hold a position of power, it's even worse. Leaders are more prone to suffer from 'Confirmation Bias' or 'Error Blindness." They filter the information that supports their beliefs. Or don't realize their mistakes until it's too late. By being okay with being wrong, you keep your mind open. Rather than trying to win every argument, you pay attention to facts, not to what ...
 
10 Ways to Be More Mindful at Work
22.02.2019
You don't need to meditate every day to experience the benefits of mindfulness at work. Here are a few ways you can inject mindful moments into your day so you can de-stress and do your best. Mindfulness may seem like a great idea, but how do you become more mindful in the context of a busy work day? You may have emails, phone calls, meetings, and presentations to deal with. And, of course, your own work! In the middle of all that, how can you apply the principles of mindfulness so that you feel more alive and present, as well as being productive? ...
 
IQ wird in der Digitalisierung durch WeQ ersetzt
21.02.2019
Ausgang für diesen Artikel ist ein Blog von Claus Verfürth vom 11. Februar 2019. Darin schreibt er u.a., dass die Frage nach Erfolg und einer entsprechenden Vergütung auch eine Frage nach Wettbewerb ist. Die besten Führungskräfte sollen dabei entsprechend ihrer Leistungen vergütet, und nicht in Neiddebatten über die Unverhältnismäßigkeiten von Leistungsansprüchen im Netz zerrissen werden. Auf den ersten Blick mag die Auseinandersetzung über Vergütung und Boni wichtig und richtig sein, aber führt meiner Meinung nach nicht weit genug - was auch Dr. Christian ...
 
When Hierarchy is Not an Option: A New Organizational Model for Fast-Moving Contexts
21.02.2019
Earlier this month, I spoke at the Human Resources Directors Conference in the United Kingdom. At the conference, I shared some material excerpted from my forthcoming book, Seeing Around Corners: How to Spot Inflection Points in Business Before They Happen, about how easy it is for executives to get trapped into an old way of thinking -- and the new type of leadership model that is required in today's highly transient advantage contexts. The Competitive Context In my previous book, The End of Competitive Advantage, I pointed out that in many parts of ...
 
Evidence-Based Approach to Diversity & Inclusion
21.02.2019
Diversity & Inclusion initiatives are more than only counting demographic or gender headcounts and reporting these metrics in bite-size "diversity" scorecards or dashboards. These types of metrics are quota-based metrics and will tell you how many women hold a leadership role or how many people from black, Asian, and other minority backgrounds are part of the talent pool of a given company. They will not tell you how your Diversity and Inclusion initiatives impact the bottom-line of your company. Support your company's bottom-line with the right ...
 
Are You Missing this Key Element That's Actually Driving Your Company Culture?
21.02.2019
Much has been said about "company culture" over the last several years, but what does that actually mean, both in practice and to the bottom line? In an effort to recreate the conditions of a strong, positive company culture, management tends to try to recreate the tangibles they see in companies whose culture they want to emulate. Novel perks, like a foosball table in the break room, or community service outings. Companies also assume that writing up a vision or purpose statement will magically transform their culture. They choose edgy catch-phrases ...
 
Why We Got Rid Of The Annual Review, For Good
21.02.2019
Despite the annual review occurring only once a year, its looming presence affects employees' day-to-day mentality, and can ultimately infect the culture of an organization. It generates a mindset founded on fear, and where fear exists, innovation and growth become stunted. We sat down with Kahina Ouerdane and Joanna Awogni , the visionaries at the helm of GSOFT's Culture & Organization team. They explain why our organization has decided to go against the grade and cut out the annual performance review from our feedback cycles -- for good. Where ...
 
The Dalai Lama on Why Leaders Should Be Mindful, Selfless, and Compassionate
21.02.2019
Over the past nearly 60 years, I have engaged with many leaders of governments, companies, and other organizations, and I have observed how our societies have developed and changed. I am happy to share some of my observations in case others may benefit from what I have learned. Leaders, whatever field they work in, have a strong impact on people's lives and on how the world develops. We should remember that we are visitors on this planet. We are here for 90 or 100 years at the most. During this time, we should work to leave the world a better place. ...
 
Agiles Management - Wer überleben will, sollte auf Veränderung setzen
20.02.2019
Um sich am Markt zu behaupten, müssen Unternehmen agil sein. Das bringt ein völlig neues Organisations- und Arbeitskonzept mit sich. So klappt es. Sven Schnitzler und Julia Collard gibt es nur im Doppelpack. Die auf allen Ebenen gleichberechtigten Leiter der EUFH Business School in Brühl haben mit ihrem Modell des Chef-Tandems einen völlig neuen Führungsansatz etabliert. Der große Vorteil: Ihre ganz unterschiedlichen Berufs- und Lebenserfahrungen ergänzen sich perfekt. Eine Idee folgt der nächsten, wenn sich das Team die Bälle zuspielt - der Maßnahmenplan ...
 
Agile Organisationen: Entkalken vor Skalieren
20.02.2019
Agile Organisationen sind schlank, flexibel und anpassungsfähig. Das geschieht aber weniger durch die "Agilisierung" bestehender Strukturen und Abläufe, sondern durch konsequentes Hinterfragen eben dieser. Anstatt im Stile der kognitiven Verzerrung von Maslows Hammer in allem einen Nagel zu sehen und mit schönen neuen agilen Methoden draufzuhauen, lautet die Devise "Entkalken vor Skalieren" oder im Englischen noch schöner: "Don't scale agile - descale your organization!" Theater ohne Wirkung Auf der Ebene des einzelnen Teams oder weniger Teams, die an ...
 
KMU zwischen Agilität und Digitalisierung
20.02.2019
KMU stehen vor der Frage, wie sie die Herausforderungen der Digitalisierung und der Agilisierung der Strukturen und der Zusammenarbeit organisieren sollen. Und wie weit sie gehen wollen. Eine empirische Studie und Interviews zeigen: KMU sind bereit sich auf den Weg zu machen, aber es herrscht viel Unsicherheit - im Management und bei den Mitarbeitern. Roundtables mit KMU-Entscheidern Im Rahmen eines Forschungsprojekts und meiner Doktorarbeit an der Universität Erlangen-Nürnberg habe ich in den vergangenen zwei Jahren vier Roundtables mit Entscheidern ...
 
Using a Community Strategy to Transition to the Future of Work
20.02.2019
Digital Transformation is a Given All executives know that the world of business and work is changing rapidly as digital channels and technologies become more integrated into everything we do. From the small bakery that posts evocative pictures on Instagram to the multi-national organization that needs to align more employees than exist in small countries. We are all facing a world that is more interconnected than ever - but with the skills, perspectives, beliefs, and social norms that we developed in an educational and work environment built for the ...
 
The Wider Angle of the Employee Experience
20.02.2019
Employee experience is not only a top priority for organizations today. As digital thinking is transforming our consumer habits and experiences in respect to every interaction we have with a person, product, place, service or company, the employee experience - which is defined by various moments - is gradually becoming an expectation from the workforce. Human experiences can be thought of as a series of intimate, meaningful, precious and natural moments and while we remember some moments for a long time, others just expire quickly. Not every memorable ...
 
Giving Employees Space to Fail
20.02.2019
Learning leaders can help employees seize the entrepreneurial spirit by fostering a safe environment that allows for failure and innovation. In 2007, two designers struggling to pay bills had an idea to rent out three air mattresses on their living-room floor and cook breakfast for their guests. The idea struck during a design conference in San Francisco when the city's hotels were fully booked. The two men created a website, Airbedandbreakfast.com, and charged $80 per night. The designers, Joe Gebbia and Brian Chesky, decided to target conferences, ...
 
Von "Setzen, sechs" zur Fehlerkultur?
19.02.2019
Immer wieder sprechen wir über die Notwendigkeit einer Fehlerkultur in Unternehmen, doch was verstehen wir eigentlich darunter? Meinen wir wirklich Fehler, die durch menschliche Hand entstehen können? Soll wirklich etwas falsch laufen? Oder wollen wir durch eine "Einführung" Mitarbeiter motivieren auch einmal mehr zu wagen? Wer sagt uns, wann wir einen Fehler gemacht haben? Riskieren wir dadurch nicht mehr, als wenn es einfach klare Regeln geben würde? Wer wiederum entscheidet, was unumstößlich und richtig ist? "Kultur bezeichnet im weitesten Sinne alles, ...
 
Why throwing out job families is a good first step to creating a future-proof talent strategy
19.02.2019
Historically, an organisation used a predict-and-plan operating model suited to stable business environments. However, in the new world of constant change and uncertainty, organisations need to be set up to sense-and-respond to emerging challenges. In HR, the concept of job families is one example of a practice that needs revising to stay relevant. Clustering a set of roles into a 'job family' allowed for transparency in rewards, promotions and career paths, but today this can create artificial barriers to collaboration and personal development. They ...
 
Organizational Change Management Is Dead
19.02.2019
I have been afraid to admit this, but I think I have known it for a while: organizational change management is dead. This is particularly hard to admit since I grew up in the consulting world as an organizational change management consultant. After 20 years of doing something I love, it is becoming painfully clear that something has to change. Case study: The Fortune 500 company that "rejected change management like a virus" This week I spoke with a long-term client who was struggling with how handle their organizational change efforts in their ongoing ...
 
Get Rid of Meaningless Work
19.02.2019
Unstuck Your Team by Removing Meaningless Work Why? Team members are frustrated because they feel they are working on irrelevant tasks or projects. What? Allow your team to review and prioritize its workload--create a space to get rid of meaningless work. How? Get all your entire team on a room - this exercise is more effective when everyone's present. Launch: Kick-off with an icebreaker to create awareness and a "safe space." Setting up the room is critical: the more honest the feedback, the bigger the impact you can create. List: Ask your team to write ...
 
What Happens When Employees Do Not Trust Managers?
19.02.2019
Employee trust is really important for an organization's survival. When there is mistrust between an employer and his/her employees, the business will go through several harmful consequences. It is the duty of the manager to maintain trust within the organization. Following is a guide to help you tackle the problems that arise due to mistrust between you and your employees. Problem: Low Productivity Productivity will be severely affected due lack of trust between employer and employees. When employees doubt their manager's judgment, there is a lack of ...
 
Checkliste für die Einführung von OKRs
18.02.2019
Wenn ihr OKRs für euch nutzen wollt, solltet ihr einige Dinge bei der Einführung beachten. Bis OKRs bei euch etabliert sind, und alle Mitarbeiter/innen vom Nutzen überzeugt sind, können schnell mal ein oder zwei Jahre vergehen. Ihr solltet euch entsprechend darüber im klaren sein, dass OKRs eine große und auch langfristige Auswirkung auf eure Arbeitsweise haben werden. Es lohnt sich also ein bisschen mehr Zeit für die Planungsphase zu investieren. Vision - Mission & Strategie müssen klar sein Die wichtigste Grundlage für die Einführung von OKRs ist, ...
 
Collaboration Is Key
18.02.2019
The world is facing tremendous challenges. We will only be able to overcome them through collaboration. Closest to my heart are challenges that directly impact each of us. How can we provide food to a growing number of people on earth? How can we contribute to finding solutions that provide better medicine and digital health solutions to our customers? Those complex challenges are not easy to solve - certainly not for individuals who are just passionate about making an impact. And we will not able to solve them with our old paradigms and approaches. ...
 
Reframing change resistance
18.02.2019
The concept of change resistance is an emotive one. It seems everyone has an opinion about whether it's good or bad; common or unusual; a help or a hindrance... Here's my perspective as a change practitioner, with a background in coaching and neuroscience: Firstly, expect it! It's normal and you need to plan for it. Why, you ask? That's because our brains are wired to operate most effectively when maintaining the status quo and therefore automatically respond to anything new as a potential threat. It may be fear of the unknown, association with a previously ...
 
The Reason People Work Is Not What You Think
18.02.2019
Jobs are more than a way to make money "Ninety percent of adults spend half of their waking lives doing things they would rather not be doing at places they would rather not be." -- Barry Schwartz Jobs are not functional That's one of the biggest mistakes most people make. They confuse a job description with the essence of a role. A list of tasks and activities just capture the functional aspect of work -- job descriptions fail to address what drives people. You wouldn't post yours and brag about it on social media. It's not a surprise then that, when ...
 
You may already have the talent you're looking for
18.02.2019
While organizations scramble to hire away talent, you should be cultivating the employees you already have. There's a battle to attract the top talent raging in the tech industry and elsewhere, as companies fight to spirit away the best and brightest to work on their next big data, autonomous vehicle, or artificial intelligence project. But this tug of war might not be necessary at all: Keeping hold of skilled workers already in your employ might actually be the better -- and cheaper -- path. "[Organizations] are always looking for people on the cutting ...
 
Digital transformation? or better said: corporate cultural evolution
18.02.2019
By now we all heard the expression of digital transformation and most pre-internet companies had one or more attempts to go through it. We might even agree that is imperative to transform all businesses, from small to the large enterprises. What remains yet to be clarified is what digital transformation actually means for every organization in particular. And that's no surprise because the name itself is somewhat deceiving... But more on that topic in a minute. First, let's take a step back and have a look at why this subject is discussed so much? Something ...
 
Silodenken verhindert relevante unternehmerische Innovationen
15.02.2019
Allzu oft zeigt sich noch immer die Handlungsmaxime: Was bisher gewirkt hat, wird auch weiterhin wirken. Doch reicht diese Haltung aus, um im digitalen Zeitalter weiterhin erfolgreich zu bleiben - hart ausgedrückt, zu überleben? Es ist wissenschaftlich belegt, dass 75 Prozent der Unternehmen an den mit der Digitalisierung einhergehenden Veränderungen scheitern. Das sollte eigentlich Grund genug sein, um sich umfassend mit den Ursachen des Scheiterns auseinanderzusetzen - was auch getan wird. Aber die Auseinandersetzung mit den Herausforderungen geschieht ...
 
Power to the Learner: Why Give Your Employees Control over Their Learning
15.02.2019
When you need to learn how to bake cookies for a family reunion, you usually don't sign up for courses in culinary school, right? You google a two-three minute video on YouTube, follow easy steps, spending an hour or so cooking - and voila! Everything is ready. You had a difficult task -- you found a quick solution. The same goes for corporate training. L&D professionals do their best to modernize and facilitate employee training by tapping into learning platforms that offer similar experiences people usually have on the web. In other words, they ...
 
Pain of Adaptation in the Corporate World
15.02.2019
After my switch from our small but fine start-up esc Solutions to the BMW Group IT in 2015, I was asked more than once whether I really was serious about this move. To be honest, I asked myself this question also more than once in the first half of 2015. A short story full of pictures about the pain of adaptation in a large corporation and how it helped me find my role as corporate rebel and court jester. Love it In the middle of 2010 I started as Senior Partner at esc Solutions, a freshly founded start-up in the field of IT project management. We were ...
 
What "Facilitation" Really Means And Why It's Key To The Future Of Work
15.02.2019
Being a good facilitator isn't the same as knowing how to manage people or run a meeting. It all comes down to understanding the tools - and structure - that help people collaborate. What comes to mind when you hear the term "facilitator"? A task manager hogging airspace up at the front of the room? Or thoughts like, "Ugh-okay, how do I get out of attending this workshop?" advertisement But done right, facilitation isn't about boring presentations. It's a process for getting groups of people together to solve any problem. Good facilitators know how to ...
 
Extracting human value
15.02.2019
Automation + Capitalism makes for a perfect storm that many of us will not weather. Does 'Artificial Intelligence', the current top buzzword, really mean that we program our biases into automated decision-making systems, seal them in a proprietary black box, and let the status quo reign, with no illusion of ethics, morals, or humanity? Maintaining this status quo is the core operating model of global management consultancies like McKinsey. "We are now living with the consequences of the world McKinsey created. Market fundamentalism is the default mode ...
 
Celebrate mindsets that value the customer AND the employee
15.02.2019
Prioritize these three additional mindsets to shape excellent customer experiences. Admit it. You (and most flyers) don't really listen intently to the airline flight attendant's safety demonstration before takeoff. That can prove dangerous, of course, when a problem develops on a flight. But one airline's flight attendant demonstrated how to get passengers' attention to grasp the safety message. Employing an olden recording with a Mad Men-style tone, the attendant mouthed its words flawlessly while walking up and down the aisle, gesturing spiritedly ...
 
Die Menschen auf der Suche nach dem Sinn
14.02.2019
Die Sehnsucht der Menschen nach Sinn in der Arbeit ist groß. Jeder von uns ist als einzigartiges Individuum mit einem mächtigen Gestaltungswillen geboren worden, um ein Leben voller Sinn zu führen - und nicht, um ein fremdbestimmtes Rädchen im Getriebe der Unternehmen zu sein. Der Kampf um die besten Talente wird nicht nur durch Geld entschieden, sondern immer mehr auch durch Sinn. Diese Grundeinstellung befruchtet inzwischen den kompletten Arbeitsmarkt. Zunehmend wünschen sich die Menschen, dass alles Berufliche zu einem bereichernden und in hohem Maße ...
 
Remote Arbeit: Angestellt und trotzdem frei - Interview mit Bianca Gade
14.02.2019
Herzlich willkommen Bianca. Vielen Dank für deine Zeit und ich bin sicher, dass du unseren Lesern spannende Einblicke in die Remote Arbeit geben kannst. Bianca kenne ich von Ihren Blog - und was mich besonders begeistert hat ist die Tatsache das sie fest angestellt ist, aber dennoch nicht ins Büro muss. Bianca, erzähl doch kurz etwas zu dir. Wer bist du und was machst du? Wer ich bin und was ich mache ist nicht immer einfach in ein paar Sätzen zu beantworten, aber ich will es versuchen: Ich bin 1978 in São Paulo/Brasilien geboren und mit knapp sechs ...
 
How to Make Your Digital Workplace Tools Matter
14.02.2019
The best digital workplace tool can never be effective if employees don't use them. Sounds obvious, and it is, but it's true, right? Michael Graham, founder and CEO of Epilogue Systems, wrote in Forbes this month that "introducing advanced technology into an infrastructure that wasn't necessarily built for it can cause unforeseen confusion and frustration, unless a digital transformation strategy is in place." That means you need to be prepared because most businesses will increase their investments in digital technology over the coming year, according ...
 
Thirteen ways to drive the adoption of Microsoft Teams
14.02.2019
The use of Microsoft Teams is growing very rapidly, with over 300,000 organisations already using the tool, but like any part of the digital workplace or any collaboration platform, you still need to work hard to drive adoption. This is particularly the case as the use of Teams in most organisations will be largely voluntary - few employees are forced to use it - and therefore there must be an effort to promote and support Teams. There are also many other tools which teams can use to communicate and collaborate effectively; from Slack to other tools ...
 
The hidden benefits of hiring Jacks and Jills of all trades
14.02.2019
Studies found generalist CEOs fostered more innovation than more specialised counterparts. Estonians have a saying: "Nine trades, the 10th one -- hunger." In Korea, they believe "a man of 12 talents has nothing to eat for dinner". The Greeks warn that the person "who knows a lot of crafts lives in an empty house". English-speakers will recognise the echo of their proverb: "Jack of all trades, master of none." Such Jacks and Jills ought to be highly employable. As warnings mount that adaptability is critical at a time of disruption, demand for recruits ...
 
A New Way to Become More Open-Minded
14.02.2019
Benjamin Franklin knew he was smart -- smarter than most of his peers -- but he was also intelligent enough to understand that he couldn't be right about everything. That's why he said that whenever he was about to make an argument, he would open with something along the lines of, "I could be wrong, but..." Saying this put people at ease and helped them to take disagreements less personally. But it also helped him to psychologically prime himself to be open to new ideas. History shows that we tend to choose political and business leaders who are stoic, ...
 
Widerstandsbewegung
13.02.2019
Es heißt: Wer die Regeln brechen will, muss sie kennen. Doch was braucht man, um vom Querdenker zum Bessermacher zu werden? 1. Regeln Wo immer man heute hinkommt, ist von der Veränderung die Rede. Kaum jemand glaubt daran, dass alles so bleibt, wie es ist. Jetzt müsste man langsam mal was machen. In Bewegung kommen. Doch viele bleiben lieber ganz ruhig, mucksmäuschenstill. Bei der Transformation herrschen, so scheint es, die Spielregeln des Beamten-Mikados, sie wissen schon: Wer sich als Erster bewegt, hat verloren. Beim Transformations-Mikado verliert, ...
 
Anpassungsschmerzen im Großkonzern
13.02.2019
Mehr als einmal wurde ich 2015 nach meinem Wechsel von dem kleinen, aber feinen Startup esc Solutions zur BMW Group IT gefragt, ob das wirklich mein Ernst sei. Und ehrlich gesagt fragte ich mich das im ersten Halbjahr 2015 auch mehr als einmal. Eine kurze bilderreiche Geschichte über Anpassungsschmerzen im Großkonzern und wie ich dadurch meine Rolle als Organisationsrebell und Hofnarr fand. Love it Mitte 2010 startete ich als Senior Partner bei der esc Solutions, ein damals frisch gegründetes Startup rund um das Thema IT-Projektmanagement. Mit mir waren ...
 
Netzwerken für Introvertierte
13.02.2019
Netzwerken gehört zum Arbeitsleben dazu wie Meetings und Kaffee. Was aber, wenn mein eigenes Naturell eher hinderlich ist? Wer kennt das nicht: man möchte sich im Job weiterentwickeln und womöglich auch Karriere machen - egal ob fachlich oder Führung. Unweigerlich stößt man auf Netzwerke, die man sich aufbauen soll um sein Karriereziel zu erreichen. Inspiriert von Tijen's "Die Netzwerkbibel" habe ich mir Gedanken gemacht, was eigentlich Netzwerken für introvertierte Persönlichkeiten bedeutet. Schließlich gehört das nicht unbedingt zu unseren Stärken. ...
 
Headquarters: "Who Cares About the Frontline?"
13.02.2019
Headquarters are typically a very busy place. Flocking with people in suits walking fast with their hands full of their laptop, notebook, paper. If possible it all they also balance a cup of coffee or tea. Meetings are being held, findings and numbers documented, stored in the company SharePoint, and distributed to long mailing lists. Inboxes are full of e-mails, and the post-it notes with to-do's visible on all tables. All runs according to structure and plan... sometimes even as displayed in the annual wheel. I am sure you know this reality! Then enter ...
 
PKM made simple
13.02.2019
Here is a simple, but by no means only, method of putting personal knowledge mastery into practice. It is based on the seek > sense > share model. Seek Use a feed aggregator to collect all your online news and information resources in one place. I would suggest Feedly or Inoreader. Carry a notebook to collect insights as you go through your day. A notes application for your mobile device would work as well. Determine what areas you want to learn more about. Find others from whom you can learn. Identify people who share their knowledge on social ...
 
Gartner Predicts by 2021, CIOs Will Be as Responsible for Culture Change as Chief HR Officers
13.02.2019
Successful Digital Transformation Initiatives Must Be Accompanied by Culture Changes. In an era of continuous change, a proactive and adaptive culture is a critical asset and CIOs will play a key role in establishing the right mindsets and practices. Gartner, Inc. predicts that by 2021, CIOs will be as responsible for culture change as chief HR officers (CHROs). "A lot of CIOs have realized that culture can be an accelerator of digital transformation and that they have the means to reinforce a desired culture through their technology choices," said Elise ...
 
Mit winzigen Bewegungen zu unerwarteten Veränderungen - Musterbruch a la Feldenkrais
12.02.2019
Kürzlich besuchte ich einen Feldenkraisworkshop zum Thema "Augen und Sehen". Ich war - wieder einmal - überrascht, wie viel wir von Feldenkrais über Transformation und Organisationsentwicklung lernen können. Die Art und Weise, wie Muster unterbrochen und Konzepte und Vorstellungen gestört werden und so zur Transformation beitragen, begeistern mich und lassen sich 1:1 auf alle Systeme übertragen, behaupte ich zumindest. Ich habe einige der Überlegungen im folgenden Post zusammengefasst. Wer in 10 Sekunden verstehen oder erklären will, was das Wort "Musterbruch" ...
 
Die 3 wirksamen Phasen im Change
12.02.2019
Veränderungen, Change-Prozesse stehen bei vielen Unternehmen ganz oben auf der Tages-Ordnung. Change scheint fast schon ein Muss zu sein. Letzte Woche habe ich über die große Herausforderung in Change-Prozessen, die Macht der Gewohnheiten, geschrieben. Diese Woche möchte ich mich in einer anderen Weise mit Change-Prozessen, und den damit verbundenen Schwierigkeiten auseinandersetzen. Dafür nutze ich wieder einmal den Blick über den wirtschaftlichen Tellerrand hinaus. All jene, die den einen oder anderen Beitrag von mir schon gelesen haben, wissen, dass ...
 
How to Conquer the Digital Culture Challenge
12.02.2019
While many IT leaders hope digital transformation will solve their operational problems, 70 percent of complex change programs fail to reach their stated goals, according to McKinsey. Additional research confirms that cultural change is the biggest roadblock companies face in pursuing their digital strategies. Still, CIOs are tasked with championing successful software implementations and the cultural shifts that accompany them. It's an intimidating job to undertake, and not without its challenges. Companies that focus on new technologies without investing ...
 
3 scenarios on what's next in change
12.02.2019
This article explores the question how organisational development and change management might change in the years to come. Three scenarios will be described: 1 - Bend over, here it comes again 2 - The Dawn of the Digital Enlightenment 3 - The Spotifyisation of Organisations Organisational change models and the accompanying tools come in waves. Who would have predicted, say ten years ago, that a software development team approach named after a huddle on the Rugby field would become the hottest shit in change management? Who would have betted their money ...
 
Digital HR: What Is It and What's Next?
12.02.2019
No one doubts that technology has changed our lives. Global online sales have doubled in five years to over $1.5 trillion. The big six social networks (Facebook, Twitter, LinkedIn, Instagram, Google+, and Pinterest) exceed a total membership of 2.4 billion people. If it constituted a country, Facebook--the most popular social media platform--would be the second most populous country on the planet, after China. Technology pervades our daily lives in how we use computers, communicate, access entertainment, drive, shop, form relationships, and so forth. ...
 
How to Help Your Employees Learn from Each Other
12.02.2019
When your team wants to learn a new skill, where do they turn first? Google? YouTube? Their corporate training programs? No. According to a study conducted by our company, Degreed, more workers first turn to their peers (55%)--second only to asking their bosses. Peer-to-peer learning can be a powerful development tool that breaks through some common barriers to skill-building -- and it has other benefits as well. Yet many organizations have yet to create a formal structure for peer-to-peer learning. In a McKinsey survey, Learning & Development officers ...
 
Social Intranet: Was Beiträge vom Management bewirken
11.02.2019
Nur wenige Ausnahmen bestätigen die Regel: Was der Chef im Intranet postet, wird gelesen. Reine Top-Down-Kommunikation mit redaktionell glattgebügelten Artikeln war gestern. Heute kann die Führungsetage ihre Mitarbeiter besser, schneller und authentischer im Social Intranet erreichen und mit ihnen interagieren. Laut unserer Intranet-Studie (Publikation folgt in Kürze) geschieht das jedoch immer noch viel zu selten, trotz technischer Möglichkeiten und vorhandenen Social Features. Welche Chancen sich Führungskräften durch die Kommunikation im Social Intranet ...
 
Fünf Regeln für Kulturwandel und Mobilisierung: Mach neu, mach anders, mach besser!
11.02.2019
Die Welt scheint sich immer schneller zu drehen: Wir bewegen uns in einen hyperkomplexen Dschungel aus Technologiefortschritt im Exponentialwachstum. So schnell kann's gehen! Und was machen unsere Unternehmen? Die erscheinen uns unglaublich starr, langsam und überbürokratisch. Wo soll das nur enden? Wir schauen nach links ins Silicon Valley, nach rechts nach Shenzen und versuchen dort im Crashkurs Agilität, Geschwindigkeit und Drive zu lernen. Wie können wir da dranbleiben und mithalten? Doch irgendwie scheint es uns bei all unseren Transformationsprogrammen ...
 
10 Tipps für eine positive Fehlerkultur
11.02.2019
Viele spannende Innovationen sind u. a. aus Fehlern entstanden. Bei einer negativen Fehlerkultur werden dagegen Fehler aus Angst verschwiegen, und damit wird viel kostbare Zeit zur Fehlerlösung verloren. Studien belegen eindeutig: Je früher ein Fehler eingestanden wird, desto geringer fallen die damit einhergehenden Kosten aus. Das allein sollte schon ein Grund sein, sich tiefgründiger mit einer positiv gelebten Fehlerkultur auseinanderzusetzen. Der erste heikle Punkt beim Fehlermanagement: Die bewusste Fehlerwahrnehmung Der zweite heikle Punkt zeigt ...
 
Research Says These Are the 5 Essential Elements of a Successful Team
11.02.2019
The key to successful collaboration is a mixture of leadership and communication. Now more than ever, collaboration has become the keystone of successful businesses. But as your company grows, working together becomes harder. As teams diverge, getting buy-in, support, and even just clear lines of communication become a struggle. After studying 55 of the largest teams from companies like the BBC, Marriott and Pixar, researchers identified 5 things that all successful teams do. They have leaders that champion collaboration They offer their time and expertise ...
 
Things not said often enough in Change
11.02.2019
Being honest to clients or leaders is not always easy. What if they fire you? It never happened to me yet, but it might. I'd like to think that if I got fired for being respectfully honest, I have no business in that business anyway. Even after years of being honest, sometimes painfully so, I'm still not comfortable with it and I think I would be more fun to be around if I lied a bit more. Actually, I'd really rather lie most of the time. "That was a great meeting", "I love that new logo", Of course I can make this work", "That's a great name for your ...
 
The Six Principles of Conversational Transformation
11.02.2019
Everyone wants to innovate. No one wants to change. The good news is that technology is advancing to the point we can interact with one another and with our systems in a way that reflects our nature as social, conversational beings, with instant access to boundless information and freed from the constraints of physical presence. The bad news is that we are too often trying to use technology to avoid dealing with some of the more problematic aspects of human interactions, the ones that technology doesn't fix and often exacerbates. And we are missing out ...
 
Why We Need To Rethink Organizational Change Management
08.02.2019
Welcome to my first post in this column dedicated to presenting big ideas by bold thinkers that help us imagine organizational change in new ways. If you want to produce change in the world and wonder how good organizational design can facilitate this change, then this column is for you. All organizations must grapple with change, yet many conventional models of organizational change management leave me dissatisfied. I recently revisited some classic texts on change management and a few of them reminded me of Sleeping Beauty. Do you remember the fairy ...
 
Engaging intranets enhance productivity, pride, connection, and purpose at work
08.02.2019
If your company is serious about improving employee engagement, then the intranet is the perfect place to start, Tami Matthews, Content Strategist at ElevatePoint, believes. In this interview, Matthews tells MARGINALIA how and why a modern intranet can have a positive impact on the employee experience. She also shares her views on the latest intranet trends and the future of work. With just 15 percent of global employees reporting that they feel actively engaged at work, engagement is one of the biggest crises facing the workplace. What can organisations ...
 
Understanding how Design Thinking, Lean and Agile Work Together
08.02.2019
The ideas of Agile are great. It's the way it has been codified into rituals and certifications, and rolled out mindlessly that misses the point. When people talk about Lean, the conversation often ends at process optimization, waste, and quality, and misses so much of what the Lean mindset offers. Design Thinking is held high as the new magic trick of design facilitators. That's three mindsets corrupted by the unthinking masses, who've grabbed onto a tantilising promise of something better, and followed the steps without really thinking it through. ...
 
4 ways IT can better collaborate with the business on digital transformation
08.02.2019
Differing priorities between business and IT are hindering digital transformation efforts, according to a report from The Economist. Digital transformation projects are underway at the majority of companies, as technology reshapes every industry and businesses must adapt to remain competitive. However, these digital efforts are often hindered by a lack of collaboration between IT and the business, according to a Wednesday report from The Economist Intelligence Unit and BMC Software. Two-thirds of organizations often bypass IT when purchasing new technologies ...
 
Workplace evolution: 5 ways work culture will change by 2030
08.02.2019
Technology, talent shortage, and trust are just a few of the issues that will challenge workplace culture over the next decade. Recent years have seen an exceptional awareness and prioritization of workplace culture by both employers and employees. Culture is a company's "personality," including the behavioral expectations, practices, and other norms that influence how people interact both internally and on its behalf. Ignore it at your own risk. Recent research by Hired found that company culture is the second most important factor candidates consider ...
 
21 Simple Mindfulness Exercises to Improve Your Focus
08.02.2019
Start small. Start somewhere. How you do something matters more than what you do. When you are distracted, unaware of what you are doing, the end product suffers. Mindfulness is not just a state of mind?--?your (lack of) focus affects your craft. If greater well-being isn't enough motivation for you, scientists have discovered that mindfulness techniques improve self-control, objectivity, tolerance, enhanced flexibility, concentration, and empathy?--?you gain mental clarity. You probably know all this. But, also fear that I will tell you that meditation ...
 
Ohne Community Manager kein Modern Workplace!
07.02.2019
Der digitale Arbeitsplatz mit seinen Lösungen rund um Information, Kommunikation und Zusammenarbeit ist weiter auf dem Vormarsch: Höhere Reichweite und Verfügbarkeit, Flexibilität, Mitarbeiterproduktivität, Unterstützung agiler Arbeitsweisen und Katalysator für den kulturellen Wandel hin zu weniger Hierarchie und dafür mehr Kooperation und Netzwerk - es gibt eine Vielzahl von Gründen, warum Unternehmen ihren Mitarbeitern moderne Technologien bereitstellen. In nahezu allen Organisationen - vom KMU bis zum DAX-Konzern - bildet der Software-Baukasten Office ...
 
Mixed-Office: 7 Faktoren für eine perfekte Arbeitsumgebung für Wissensarbeiter
07.02.2019
"Was ist eigentlich die perfekte Arbeitsumgebung für Wissensarbeiter?" fragt The New Worker Bastian Wilkat und ruft in seiner Blogparade dazu auf, sich zu dieser Frage Gedanken zu machen. Also: "Was ist eigentlich die perfekte Arbeitsumgebung für Wissensarbeiter?" "Mixed-Office" sage ich! Statt klassisches Office oder Home-Office oder - Vertriebler lässt grüßen - ständig unterwegs wird die Mischform die Zukunft sein. Wobei die Ausprägung von Mixed-Office variieren wird. Mixed-Office statt Home-Office Wissensarbeiter sind Wissensteiler 7 Faktoren für ...
 
Why many big agile transformations fail
07.02.2019
A long, long time ago, smartasses in IT came together in UTAH and gave birth to Agile, the manifesto and its principles. Ever since, the world is changing and companies want to embrace the Agile way of working. The effect of implementing an Agile framework, like e.g. Scrum, is that it puts your organisation upside down. It breaks down the silos while creating cross functional teams. It changes the culture and often, that's the moment when C-level takes back the command and restart controlling because it seems like everything is so unstructured. I've ...
 
A seamless working and learning environment
07.02.2019
At the heart of a seamless working and learning environment is your organisation's social collaboration platform. A collaboration tool, like Slack, that supports team working is ideal for this, as it used by teams and groups to underpin their work. Slack has become very popular tool and has rapidly risen up the Top Tools for Learning list. In May 2018 Slack announced it had 8 million daily active users across 500,000 organizations, with 77% of the Fortune 100 having adopted it. Meanwhile Microsoft Teams (the team hub space within Office365) is also increasing ...
 
Change Perspectives and Dissolve Resistance
07.02.2019
Have you ever been in a meeting where the topic of discussion was "Why are they resisting our change?" Me too. What did you discover? Chances are good you discovered all the reasons you and your team think the people are resisting. Chances are also very good that what you think is a bunch of self-serving nonsense. (Harsh, but true!) There's a better way to break through the so-labeled "resistance" and move your change forward: You ask the people you think are resisting for their perspectives on your change. In my book, Everyone is a Change Agent, ...
 
The State of Work Life Balance in 2019: What we learned from studying 185 million hours of working time
07.02.2019
With the power to fit our workday into our pocket and the unrelenting rise of "always on" work culture, its no wonder so many people struggle with work life balance. According to a Harvard Business School survey, 94% of service professionals put in 50+ hours a week. And while some people claim long hours are necessary, study after study shows that when we lose work life balance, everyone suffers the consequences. Once we pass a certain threshold of working hours, our sleep starts to become impaired; we're more likely to feel depressed and stressed; and ...
 
Digitale Bildung in Unternehmen: Übernehmt mehr Verantwortung!
06.02.2019
Mit der Weiterbildung ist es oft wie mit guten Vorsätzen am Jahresanfang: Erst ist man euphorisiert, dann ernüchtert und zum Schluss wird es eine Quälerei. In Sachen digitales Know-how scheinen Führungskräfte und Politiker gerade die euphorische Phase zu durchlaufen. Da viele gerade die digitale Weiterbildung als den Schlüssel zum Erfolg in der digitalen Welt propagieren. Aber egal wie laut sie rufen, nur die Wenigsten wird das zum Handeln bewegen. Warum? Weil wir Führungskräfte erst einmal unsere Hausaufgaben machen sollten, indem wir uns fragen, wie ...
 
In der Next Economy ist Höchstgeschwindigkeit Dauerzustand
06.02.2019
Die Next Economy? Das ist eine Tempowirtschaft, in der sich menschliche und künstliche Intelligenzen miteinander verbinden. Überleben werden in diesem Kontext nur solche Organisationen, in denen permanenter Wandel möglich ist. Hier ein Innovatiönchen und dort ein Klacks Tünche, um sich einen modernen Anstrich zu geben? Das reicht nicht. Verbale Aufgeschlossenheit bei anhaltender Verhaltensstarre? Ist tödlich! An einer neuen Managementlogik kommt niemand vorbei. Kunden folgen der Technologie schneller als die Unternehmen Adaptive Unternehmensstruktur ...
 
Workplace Colleagues Can Kill Us With Too Much Collaboration - DON'T BECOME ONE!
06.02.2019
Learning to navigate and manage the intense rise of collaborative demands in today's workplace is a skill that is necessary to survive and thrive in today's world. Setting limits around the time you devote to multiple projects and multiple co-workers is essential to not burning out. In addition, being wary of identity triggers that lead us to jump into collaborations is as or more important than managing email, meetings and calendars today. (Learn more about how to be an effective team player without burning out by reading this Wall Street Journal Article ...
 
Toxic Meetings = Corporate Torture (Here's How To Fix Them)
06.02.2019
You probably attended one, maybe more, this week. Was it a department meeting, a one-on-one meeting, an update meeting, an alignment meeting or a meeting in another disguise? Whatever, it's a meeting. And was it completely useless and boring, and a waste of your precious time? In our old corporate jobs we were constantly kidnapped by this frustrating exercise. It felt like a 21st century form of torture. The biggest frustration is the uselessness and inefficiency of most meetings. Which is why a columnist in The Economist recently proposed a cynical ...
 
Recognising the resistance
06.02.2019
A lot of change advice focuses on dealing with resistance to change. Indeed a lot of debate amongst change agents is about dealing with resistance. It's a common perception that "people don't like change" and as a result most leaders get ready to answer questions about their change as part of their preparation in order to head off resistance early. Despite that we still see debate about change resistance. So if we are all prepared and have the answers in advance yet we still get resistance then thats a "whole load of people that shouldn't be on ...
 
The Salt in the Broth, Warm Data and Systems Change
06.02.2019
Is there space in the keyboard strokes for the pink of life? Assembling letters into words and images that reach into feelings, inviting memories, things once known, regrets, and touching the purple bruises of this moment. Is there a chance now to say what we have known and previously tried not to voice? People will demand clarity, accessibility, direct-ness. They will tut-tut and brush off the brushstrokes that do not have the ring of sterility and know-how. I apologize. I do not mean to be incomprehensible. I am not itching for cleverness, or decorative ...
 
Zwischenruf im Echoraum: Rückkehr des Analogen?!
05.02.2019
Der Zukunftsforscher Matthias Horx prophezeit uns eine "Rückkehr des Analogen" - oder besser gesagt: eine Digitalisierung 2.0, in der herkömmliche Kommunikationsregeln wieder stärker greifen. In Fachdiskussionen zu "Digital Workplace" und "New Work" lässt sich eine solche Trendumkehr in Ansätzen bereits beobachten. Dagegen wird die öffentliche Debatte immer noch von der Macht der Algorithmen bestimmt. Die Verantwortlichen in den Unternehmen sollten sich für den Wandel rüsten und ihre Content-Marketing-Strategien überdenken. An dieser Stelle kommentiert ...
 
Papierfreie Ablage: Das klappt in jedem Büro
05.02.2019
Die Idee, allmählich immer mehr auf Papier zu verzichten, gefällt vielen Office-Managerinnen und -Managern. Aber wie fängt man das an? Am besten mit einem kleinen Startprojekt, raten Experten. Die besten Tipps. Es ist noch gar nicht so lange her, da haben wir alle 36er-Filmrollen aus der Kamera gekurbelt und zum Entwickeln gebracht. Für die meisten ist es inzwischen ebenso selbstverständlich, Bilder für Abzüge digital auf einen Stick zu ziehen oder einen Link zum Bilderordner in der Cloud an die Freunde zu verschicken. So lässt sich jede Erinnerung unkompliziert ...
 
If you want to spread WOL in your organization, consider this
05.02.2019
Bosch & Daimler quickly recognized they would need help. The grassroots WOL movements they built had taken root, leading to support from management including board members. But how could they scale? One element of their strategy is to train WOL Mentors, internal people who can support and spread Circles. The first certification workshop, which took place over a year ago, was something of an experiment. The training has evolved since then, and now you can participate in the best version yet. The main idea The point of WOL Mentor Training is to equip ...
 
Why organizational network analysis and people analytics are the ingredients for successful change initiatives
05.02.2019
You are responsible for making a success out of a change initiative at your organization. The books and articles you have read in the past make you a bit frightened with this responsibility, because the literature is more about the failure of change than the success of it. And if you then finally found a success story, can it be adopted to your specific organizational context, cultural norms and expectations? Most of the change methods are designed for the past. These methods worked well in situations where command-and-control or top-down was still king ...
 
Treat your employees like your customers: A Case for a New Company Culture
05.02.2019
The shift to the digital age, as well as increased competition, is changing the way we need to act to retain talent: that's why creating a true 'company culture' to unleash each employee's potential is key to a company's success. Traditionally, big corporations used to see their employees mainly as the 'workforce' responsible for the product. This old, outdated perspective needs to change as soon as possible as expanded access to knowledge and the spread of cross-functional roles, means that employees today are much more than just a production unit - ...
 
People need Exemplarity, not Perfection!
05.02.2019
Each time I meet a CEO or other high-ranking Officer, who's had the insight that the Disruption Economy requires her organization to transform itself and wants it NOW, my question comes as early as it can in the dialogue: "How badly do you want this change to take place? It is not just a matter of strategy, processes or organization. That is the easy bit. If you truly mean change, what spectacular change are you prepared to demand from yourself? Your people will not believe that change is around the corner, if they do not see you spectacularly change. ...
 
Arbeitswelt gestalten - Interview mit Katharina Krentz
04.02.2019
Katharina Krentz ist Senior Consultant New Work & Digital Collaboration bei der Bosch Gruppe. Dort verantwortet sie u.a. die unternehmens-spezifische Entwicklung der Methode "Working Out Loud". Ihre Begeisterung für digitale Zusammenarbeit und vernetztes Lernen trägt sie längst über die Unternehmensgrenzen hinweg in die Welt. Sie ist als Speaker und Trainerin aktiv, um Firmen zu unterstützen, neues Arbeiten aufzubauen. Welche Mission verfolgst Du? Was möchtest Du vorantreiben? Was soll sich verändern? Mit welchen drei Hashtags lässt sich Deine Mission ...
 
Geschäftsmodelle: Halbherziger Kurs Richtung Digitale Transformation
04.02.2019
Unternehmen fokussieren sich bei der Digitalisierung auf kurzfristige Effizienzvorteile. Eigentliches Ziel ist die kontinuierliche Unternehmenstransformation. Unternehmensentscheider aus der Region DACH sind sich durchaus darüber im Klaren, dass die Digitalisierung nicht abgeschlossen ist, sondern gerade erst richtig angefangen hat. In der Studie "Digital Value"von Horváth & Partners äußern die befragten Manager auf C-Level-Ebene hohe Erwartungen, was die Vorteile des fortschreitenden digitalen Wandels angeht. An erster Stelle der Wunschliste stehen ...
 
Lass die andern sich verändern...
04.02.2019
Der erste Monat des neuen Jahres ist schon wieder vergangen und wir waren viel unterwegs. Positiv gesehen, denn wir konnten erneut tolle neue Menschen kennenlernen, andere Sichtweisen einholen, Diskussionen über HR führen und uns auch einmal abseits des Tagesgeschäfts über ganz fremde Dinge austauschen. So entstehen bei uns die verschiedensten Projekte, das aber nur ein "Nebeneffekt" Rande... Das bringt wohl auch der Januar mit sich: Eine spannende Atmosphäre mit viel Zeit für´s Netzwerken, neuer Power und Energie und viel mehr Lust auf Change. Nicht ...
 
7 Ways Chatbots Help Digital Workplace Workers
04.02.2019
At the Gartner Application Architecture, Development and Integration Summit in Mumbai last year, Van Baker, a research vice president at Gartner, told the audience that by 2020 over 50 percent of medium to large enterprises will have deployed product chatbots, which use artificial intelligence (AI) to mimic human conversations. As a result of their ability to use natural-language processing (NLP) to map a spoken or written input to an intent, chatbots are rapidly entering the digital workplace. Chatbots in Digital Workplaces Chatbots suit the types of ...
 
"Taking responsibility for our own work and learning"
04.02.2019
"To a great extent PKM [personal knowledge management] is about shifting responsibility for learning and knowledge sharing from a company to individuals and this is the greatest challenge for both sides. Companies should recognise that their employees are not 'human resources', but investors who bring their expertise into a company. As any investors they want to participate in decision-making and can easily withdraw if their 'return on investment' is not compelling. Creativity, learning or desire to help others cannot be controlled, so knowledge workers ...
 
Change Resistance is So 20th Century
04.02.2019
In Lean thinking, one of the most recognizable wastes is production of defects. Something that requires a rework or is missing a part is considered a defective product or service. As an organizational change manager, I have participated in my fair share of resistance management planning, managing resistors, and deploying resistance mitigation solutions. These activities always bother me a bit because managing resistance seems reactive, lagging, and wasteful - like we missed doing something right in the first place. To me organizational change that causes ...
 
In which direction KM will develop?
04.02.2019
I've recently read an article from Erin Anastasia Murpy on LinkedIn. Actually, she's got my attention on Twitter ?. This starting two sentences already show an example how we receive the information (data, knowledge), how we communicate and how we build up our networks. She inspired me finally to write about my 30 years experiences in KM in a very special environment: the Nuclear Industry, where the knowledge is the most valuable resource. Let's start from the beginning of my KM journey: at the very first time I've heard about KM in 1999, during my MBA ...
 
Wir sind ja nicht zum Spaß hier
01.02.2019
Was hat Leidenschaft mit der Frage zu tun, ob jemand seine Arbeit gut macht? Nichts, meint Bestseller-Autor Volker Kitz. Kürzlich sollte ich einen Vortrag auf einer Tagung für Personaler halten. Mein Vorredner war ein prominenter Mann. Sein Thema: Glück bei der Arbeit. Seine These: Wer es nicht gefunden hat, ist selbst schuld. Sein Beleg: eine wahre Geschichte, die ans Herz geht. Ein Herzchirurg in Zürich rettet Leben, verdient viel Geld, ist renommiert. Mit 56 Jahren fällt ihm ein, dass seine Leidenschaft das Lkw-Fahren ist. Er macht den Lkw-Führerschein, ...
 
Learning Serenity from the Stoics
01.02.2019
The year is not yet a month old and my resolutions are waste paper. I wanted to handle my time more mindfully, focus better and prioritize more effectively. Like so many others, my schedule is crowded and the 5-hour rule, i.e. following the example of Bill Gates or Warren Buffet and to set aside five hours a week for reflection and learning, seems unattainable. I am neither proud of this nor do I want to brag about it. I prefer to take it as an occasion for a brief recollection of the insights of the Stoics and their proverbial serenity and peace of ...
 
Skating to where L&D needs to be
01.02.2019
"I skate to where the puck is going to be, not where it has been." - Wayne Gretsky This quote, over-used to the point of being a cliché, is still relevant. I was just reading Simon Terry's amusing and insightful post on 'best practices' (against them, of course), and it reminded me of this phrase. He said "Best practices are often racing to where someone used to be", and that's critical. And I've argued against best practices, and I want to go further. So he's right that when we're invoking best practices, we're taking what someone's already done, and ...
 
One Reason Mergers Fail: The Two Cultures Aren't Compatible
01.02.2019
Amazon's 2017 acquisition of Whole Foods was met with a lot of fanfare. The deal would allow Amazon to grow beyond e-commerce and sell groceries in hundreds of stores while collecting significant shopper data. Meanwhile, Whole Foods could lower its prices (organic avocados for just $1.69!) and scale up after its recent declines in sales and market share. In the words of Whole Foods CEO John Mackey, the partnership was "love at first sight." A year later, such optimism seems hard to find at Whole Foods. Stories of employees literally crying on the job ...
 
Why working from home should be standard practice
01.02.2019
And if your boss is on the fence, here's a compelling case study -- from economics professor Nicholas Bloom -- to show her. Quick -- imagine a person working from home. If you pictured somebody in pajamas watching videos on their laptop, you're not alone. "Many people think of working from home as shirking from home," says Stanford University economics professor Nicholas Bloom (TEDxStanford Talk: Go ahead, tell your boss you are working from home). But Bloom thought there had to be more to telecommuting than binge-watching Netflix The professor -- who ...