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Curated hints on Digital Transformation, Enterprise 2.0, Enterprise Social Networks, Social Intranets, Social Collaboration, Knowledge Management, HR 2.0, ... and all the rest
Dr.-Ing. Carsten Rose – Effective: 31.12.2018
Social Business Digest by caro - Archive 12/2018
 

Archive 12/2018

 

Collaboration Adoption: Act Your Way to a New Way of Thinking
31.12.2018
It's easier to act your way into a new way of thinking than to think your way into a new way of acting. - Jerry Sternin, The Power of Positive Deviance Thinking Gets in the Way of Change A common barrier to social adoption in organisations is when we let our traditional management patterns of thought get in the way of employee adoption of the technology. Because social technology in the workplace demands new actions and new interactions that don't fit with our mechanical metaphor of employee performance we find our traditional thinking is a barrier. ...
 
Ten years of digital transformation and what it tells us
31.12.2018
Writing this as 2018 draws to a close, this is also a time that marks a decade of digital transformation. I'm a firm believer in how a retrospective lens can be illuminating and curious to take stock of the last decade's events. Gleaning insights from the successes, trials and, perhaps, false turns of the last ten years can help support the sustainable and cost-effective digital and commercial development strategies for the future. At the time Visceral Business began in September 2008, social media led the charge. Two-way and many-to-many communications ...
 
Un-SAFe At Any Speed: Rethinking Scale and Agility
31.12.2018
There is a bitter irony in the proposal to take a fluid and adaptable methodology like Agile, and "scale" it across the entire organization. The very properties that make Agile so powerful for teams to produce better quality outcomes for business are precisely those properties that make it resistant to leader-mandated transformation programs. It's a bit like seeing a small but successful organic farm in a forested pocket of the Pacific Northwest, and declaring that we shall now cover the plains of the Midwest with millions of copies of this exact same ...
 
The best HR & People Analytics articles of December 2018
31.12.2018
Yes, I know that there are still a few days left before December closes and a New Year begins, but given I start my Christmas holiday tomorrow I wanted to publish the 'Best Articles' for December before I submerge myself in mince pies. I had expected December to be a quiet month for articles - save those looking back on 2018 and the usual glut of articles predicting what will occur in 2019. But, I was wrong. The selections that follow are especially strong and reinforce how 2018 has been a pivotal year for people analytics and data-driven HR. If I had ...
 
Four-day week: 'Time is one of the best gifts of all'
31.12.2018
Staff at medical communications agency Synergy Vision have been given the gift of time in the run up to Christmas. Since the beginning of December the 45 staff have been working a four-day week, but being paid the same. "Everyone's loved it in December... because they've had a day off for buying presents," says boss Ffyona Dawber. The six-month trial at Synergy comes amid calls from unions for a UK-wide four-day week. In October Labour's shadow chancellor John McDonnell told the BBC the party was looking at the length of the working week ...
 
How to Win the Emotional Battle of Procrastination
31.12.2018
Manage your emotions, not your time. Procrastination is the absence of progress. Everyone makes New Year's resolutions. But only 8% of will succeed. The rest will get caught in the gap between intention and action. Procrastination is the illusion of a quick-win --? you compromise long-term success for short-term pleasure. If you are reading this, you probably spend too much time daydreaming -- ?you fail to launch. Most people can't overcome procrastination because they treat it as a productivity problem -- ?they forget the real battleground is in your ...
 
Von Organigrammen und anderen Arbeitshemmnissen
28.12.2018
Die B. Braun Melsungen AG ist ein klassisches Unternehmensproblem ganz unklassisch angegangen - und hat dem eigenen Organigramm den Kampf angesagt. Das Unternehmensparadoxon Vor jeder Lösung steht ein Problem. Und vor einem Problem stand die B. Braun Melsungen AG: Der Umsatz des Unternehmens für Pharma- und Medizinbedarf mit Sitz in Hessen wuchs stetig, aber proportional dazu auch die Zahl der Mitarbeiter. Kein Problem in guten Zeiten, aber sobald der Umsatz einmal stagnieren sollte eine Kostenfalle. Was tun? Gegensteuern, und zwar radikal. Das meinten ...
 
Da kommt sie, die verkehrte Welt. Warum "Karriere" in Zukunft ganz anders aussehen wird.
28.12.2018
Meine Karriere - damals in der abhängigen Beschäftigung - verlief, wie Millionen anderer Karrierewege auch. Ich stieg tief ein, zeigte, was ich konnte, machte Erfahrungen, arbeitete mich langsam aber stetig hoch, wechselte das Aufgabengebiet, machte neue Erfahrungen usw. Ein Karrieremodell, das tatsächlich millionenfach Erfolge lieferte, das Erfolge brauchte und Erfolge brachte. Ein Modell, das wir alle tief verinnerlicht haben. Und dennoch gleichzeitig ein Modell, dem ich - in den meisten Unternehmen - keine 5 Jahre mehr gebe. Ein fundamentaler Wandel ...
 
Diese 5 Themen werden in 2019 die Unternehmens­kommunikation mitbestimmen
28.12.2018
Eines gleich vorweg: Natürlich besitzen auch wir keine magische Glaskugel und können nicht in die Zukunft blicken. In diesen letzten Tagen des Jahres sparen PR-Experten nicht mit guten Ratschlägen und Zukunftsprognosen. Welches jedoch die tatsächlichen Themen des Jahres 2019 sein werden, wird letztlich erst Ende Dezember 2019 feststehen. Die in weiten Teilen digitale Unternehmenskommunikation ist heute so schnell wie nie zuvor. Mehr denn je gilt heute, dass nichts so alt ist wie die Nachricht von gestern. Zahllose Faktoren haben heute direkten oder indirekten ...
 
Axero's 8 Rules for Working Remotely and Functioning Well as a Team
28.12.2018
What's your biggest challenge at work? Engaging remote employees. -- Practice Leader If engaging remote employees is your biggest challenge at work, welcome! You've come to the right place. I'm a remote employee myself. And everyone who works for me is a remote employee--or has a choice to work remotely. Axero has been a virtual company ever since Vivek Thakur and I started it back in 2008. Vivek lives in New Delhi, India. I live in San Diego, California. And our employees are everywhere in between. So, how do we keep our company together and growing ...
 
How to Help a Colleague Who Seems Off Their Game
28.12.2018
When we think about productivity at work, we often think about how to motivate ourselves -- or the people on our team. But sometimes the people who are struggling to stay focused and engaged are our peers. And while it may not be an official part of your job description, helping a colleague is the kind thing to do and can be beneficial to your own productivity. Here are several things you can do for your colleagues to help them through a rough patch. Acknowledge The first step is to let your colleague know that you've noticed they're off their game. ...
 
Ist Kulturwandel mehr als ein Mythos? Und falls nein, wie wandeln sich Organisationen hin zu neuen Werten?
27.12.2018
Könnte unsere Gesellschaft 2019 eine andere werden als 2018? Was wäre dann passiert? Ich meine: Nichts, das irgendjemand beabsichtigt oder geplant hätte. Manches wird sich voraussagen lassen, einfach weil es die Fortschreibung von Trends ist. Kultur ist nichts Statisches, sie ist im stetigen Wandel. Das gilt auch für Unternehmenskultur. Wandel lässt sich erst im Nachhinein beobachten. Wenn Sie Weihnachten die Sissi-Filme gesehen haben, dann wissen Sie wie sehr sich unsere Kultur seit dem Entstehen dieser Filme in den 1950er Jahren verändert hat. Einerseits. ...
 
Digital transformation reality check: 10 trends
27.12.2018
2019 is the year when CIOs scrutinize investments, work even more closely with the CEO, and look to AI to shape strategy. What other trends will prove key? Looking back at the last decade of digital transformation - the use of technology to radically improve performance or change the enterprise - the one constant has been an ongoing shift in focus and priorities. Looking forward to 2019, a number of trends are emerging that IT leaders will want to consider as they make their plans for the new year. Are you on the same page as your peers? Let's find out: ...
 
The 10 most read articles in the Modern Workplace Learning Magazine in 2018
27.12.2018
Here are the 10 most read articles in the Modern Workplace Learning Magazine in 2018. Classroom training and E-Learning are the least valued ways of learning. This is what it means for L&D 10 Trends for Digital Learning in 2018 Employee Centred Learning & Development: A Model for the Modern Workplace What are the priorities for L&D in the modern workplace? Our survey says ... Next Generation L&D: From 'Learning' To 'Performance' 10 ways to prepare yourself for modern workplace learning 10 reasons to modernize workplace training Modern ...
 
Decoding Global Talent 2018
27.12.2018
Ask leaders at big companies what worries them, and one of the first things they'll mention is the challenge of managing a workforce at a time of rapid change. Jobs being transformed by automation and artificial intelligence is one big concern -- even if the full effects are still a few years off. Even now, with automation just starting, many positions require new digital capabilities or deep technical expertise. They're hard to fill. And then there's the impact of demographics. Older employees are retiring, and younger replacements don't have equivalent ...
 
Seeding Serendipity
27.12.2018
If you know someone who is waiting to be called upon by the universe, please inform this person that the universe is still using an analog dial-up phone and the waiting list is too long. Instead of waiting for the call, advise this person to make the call, because after all, unlike the universe, we have smartphones. Use it smartly. John Hagel believes that "we can significantly alter the probabilities of luck through choices we make on a daily basis" He calls it "shaping serendipity." John focuses on a specific form of luck?--?"the luck of unexpected ...
 
Fünf Gründe für Low Code
26.12.2018
Pegasystems, Anbieter von strategischen Software-Lösungen für Vertrieb, Marketing, Service und Operations, zeigt, welche Vorteile die Anwendungsentwicklung im Low-Code-Konzept für Unternehmen hat. Mit der Digitalisierung explodiert der Bedarf an kurzfristig verfügbarer Software, nicht zuletzt durch die mobilen Apps. Mit den herkömmlichen aufwändigen Verfahren der Programmierung wird dieser Bedarf nicht zu decken sein: Sie sind zu aufwändig und zu wenig flexibel. Das Konzept des Low Code bietet hier Abhilfe. Damit lassen sich auch komplexe Applikationen ...
 
Punctuated Rebellion
26.12.2018
To succeed as a rebel, talent is not enough. "Glory is fleeting, but obscurity is forever." --Napoleon Bonaparte If you want to do well in business and life, Professor Francesca Gino of the Harvard Business School has some advice for you: rebel! To show that she means it, she mirror-images the second E so that it looks like the number 3 without the softening curves. Well, she does so on the dust jacket and on the third page, but not on the second page (see photo below), so there's a message here. The intents and the purposes of this new book seem familiar, ...
 
Why Supervisors Envy Their Employees
26.12.2018
Supervisors enjoy all kinds of advantages that come with their positions: they have control over resources, make important decisions, enjoy higher salaries and other valuable perks, and have opportunities to network with power-brokers both inside and outside their organizations. Despite those distinct advantages, however, supervisors are not immune to feeling downward envy -- that is, envy of the employees they oversee. This is especially true when a subordinate has strong social skills, demonstrates leadership potential, develops close relationships ...
 
Is Digital the new generation following KM?
26.12.2018
Bottom line? No. Digital and KM are rather close disciplines but origin from different places. So let's start... Everyone is discussing how technology is constantly developing leading to the world constantly changing. One of this change's properties is professionalism and new practices to which we have grown accustomed only recently. Knowledge Management as a field is relatively new, less than 25 years-old; however, Digital is much newer. While the term etymologically originates in digits, i.e. data, calculations, computerization and the basic ...
 
Why the 10 Principles of Burning Man will Transform Your Workplace Culture
26.12.2018
When most people think of Burning Man, they think of of jaw-dropping art installations, enormous effigies engulfed in flames or half-naked bodies donned in fur, leather and moon boots. Or maybe you don't get out much, and you've never heard of Burning Man. If you visit the Burning Man web site, it schools newcomers with their "First-Timer's Guide": Burning Man is not a festival. Burning Man is a community. A temporary city. A global cultural movement based on 10 practical principles. We don't book acts or provide entertainment. What happens here is up ...
 
Zu-Mutungen auf Augenhöhe
25.12.2018
"Gemeinschaftsgefühl ist, "mit den Augen eines anderen zu sehen, mit den Ohren eines anderen zu hören, mit dem Herzen eines anderen zu fühlen" (Alfred Adler). Ich bin sehr dankbar für die Erfahrungen dieses Jahres. Gerade diejenigen, die mich über meine Grenzen brachten, sind aus heutiger Sicht die wichtigsten. Wenn ich auf Beck et al. schaue, spüre ich nicht nur eine große Dankbarkeit, sondern auch ein Staunen: die scheinbare Binse, dass wir uns verändern müssen, um zu bleiben, haben wir bei Beck et al. zum USP gemacht. In den vergangenen Jahren gelang ...
 
Digitalisierung: Das Schicksal der Weihnachtsgans sollte uns eine Warnung sein
25.12.2018
Beim Thema technischer Fortschritt verhalten wir Menschen uns wie das Federvieh kurz vor dem Fest: Wir sehen nur das Positive - und können uns ein rasches Ende der eigenen Existenz nicht vorstellen. Das ist fatal. Die Geschichte der Weihnachtsgans ist die Geschichte eines tragischen Fehlschlusses. Sie beginnt damit, dass ein Küken Tag für Tag stets von Neuem von freundlichen Personen rundum versorgt wird. Mit jeder einzelnen Fütterung wächst sein Zutrauen zu den Bauersleuten. Zur immer fetteren Gans geworden, nimmt die Sicherheit zu, dass die lieben ...
 
Work in 2018
25.12.2018
When we look at the future of work, the loss of current jobs, and the effects of automation, we should use a compass to guide us, not a list of what the skills of the future may look like. That compass is self-determination theory which states that there are three universal human drivers -- autonomy, competence, and relatedness. We need some control over our lives, we want to be good at something, and we want to feel that we belong with other people. These three drivers are what make us do what we do. Skills are just one aspect of being engaged at work. ...
 
To Retain Employees, Focus on Inclusion -- Not Just Diversity
25.12.2018
To retain talent, most organizations offer the typical things: free coffee and tea in the break room, competitive benefits, generous raises and bonuses, and employee recognition programs. But none of that works for an employee who doesn't feel comfortable in his or her work environment. Picture, for example, a Muslim who prays in his car because he doesn't want to advertise his religion, a mother who doesn't put up pictures of her children so that coworkers won't question her commitment to the job, or a gay executive who is unsure whether he can bring ...
 
Why Companies That Wait to Adopt AI May Never Catch Up
25.12.2018
While some companies -- most large banks, Ford and GM, Pfizer, and virtually all tech firms -- are aggressively adopting artificial intelligence, many are not. Instead they are waiting for the technology to mature and for expertise in AI to become more widely available. They are planning to be "fast followers" -- a strategy that has worked with most information technologies. We think this is a bad idea. It's true that some technologies need further development, but some (like traditional machine learning) are quite mature and have been available in some ...
 
Personalfragen
24.12.2018
Welche Leute braucht man im Zeitalter der Digitalisierung? Und warum kommt Personal von persönlich? 1. Methode Zwackelmann Gibt es Probleme mit dem Personal? Ach. Wie kommt das denn? Früher war das doch alles ganz einfach! Es gab einen Chef oder eine Chefin, und die sagten den anderen, wo es langging. Das war eine beschauliche Welt. Die einen, die Chefs, baldowerten aus, was die anderen, die Mitarbeiter, machen sollten. Weil "Machen Sie mal!" aber irgendwie nicht so richtig nett klingt in Zeiten moderner Betriebsführung, heißt das heute anders: Die Mitarbeiter ...
 
Darum scheitert die Einführung des Digital Workplace
24.12.2018
Der sogenannte Digital Workplace ist in aller Munde. Er ist elementarer Bestandteil der (internen) digitalen Transformation von Unternehmen und schafft die Grundlage für vernetztes und anderes Arbeiten. Der Digital Workplace bezeichnet dabei in der Regel eine technologische Plattform oder Arbeitsumgebung. Auf Wikipedia findet sich z.B. die folgende Definition: "Ein Digital Workplace (digitaler Arbeitsplatz) ist eine zentrale digitale Arbeitsplattform, die Informationen, Tools und Services ortsungebunden zur Verfügung stellt. Als organisationsinternes ...
 
Agile leaders are important
24.12.2018
I consult and meet many different organisations and see the good, the bad and the ugly side of agility. I see a large organisation waste hundreds of millions of dollars on digital transformations and fail dismally. But I also see organisation thrive, grow and deliver value. Why are some organisations successful in agile and others fail? It is not about agile methods and practices such as Scrum, Kanban, Nexus, SAFe or the like. These are just mere tools to do the work. Hell, I have seen some awesome waterfall implementations. These businesses are either ...
 
Our echo-chambers can kill us
24.12.2018
Cultural Echo-chambers Innovation is about making connections -- connecting people and connecting ideas. The broader and deeper the connections, the more potential for serendipity. This is why systemic factors like gender or racial bias put organizations and societies at a disadvantage. They lose diversity and they become less innovative. History has shown us this, such as the chase for the atomic bomb during the Second World War. The Germans refused to engage Jewish scientists, some of whom then worked for the eventually successful US Manhattan Project. ...
 
This is the architecture trend that needs to die in 2019
24.12.2018
No. More. Open. Offices. Corporations think that open offices are an architectural gift to their bottom line. In some ways, they're correct: Open-plan offices save the biggest companies in the United States millions of dollars by reducing the square footage each employee requires them to lease, according to one analysis. An open-plan office also has the added benefit of making a company look innovative, even if the organization is anything but. So it's no wonder this paradigm has reigned for decades: These offices don't just save money, they make companies ...
 
Die sanften Rebellen
21.12.2018
Das Bild von Che Guevara, das der Fotograf Alberto Komba 1960 in Havanna aufnahm, ist eines der populärsten Porträtbilder der Welt. Der Illustrator Søren Kunz hat aus diesem Bild ein Titelbild für das Personalmagazin gemacht, um das Thema Organisationsrebellen darzustellen, über das in Unternehmen und der New Work Szene derzeit diskutiert wird. Ich muss gestehen: Als wir in der Redaktion erstmals überlegt haben "Organisationsrebellen" zu einem Titelthema zu machen, habe ich damit gehadert: Rebellen sind für mich Leute wie Rudi Dutschke oder Che Guevara, ...
 
Digital Brain Drain: Warum HR-Manager die "WhatsApp Unternehmer"? fürchten
21.12.2018
Wie digitales Unternehmertum dem Mittelstand und Konzernen ihre Top-Talente kostet und was zu tun ist. Ein Online-Geschäft zu starten war noch nie so einfach wie heute. Deshalb wächst die Zahl der digitalen Unternehmer exponentiell. Millennials betreiben zunehmend höchst erfolgreiche Unternehmen mit nur einem einzigen Werkzeug: WhatsApp Messenger. Sie stehen Unternehmen nicht mehr als Bewerber zur Verfügung. Dieser Digital Braindrain stellt eine große Bedrohung für Unternehmen dar, die auf der Suche nach Top-Talenten sind. In diesem Artikel werde ich ...
 
Culture Evolution versus Transformation
21.12.2018
Did you ever wonder how your company's culture - that set of thoughts, norms, behaviors and their underlying beliefs that determines "the way things work around here" - came to be? Or why, when you try to change it, it seems so resistant? Well, here's a little story about a scientific experiment that shows how culture comes into being and why it is so resistant. [...] "That's the way it's always been done around here." And that is how a company's culture unfolds: acceptable and unacceptable behaviors are initially established ...
 
Don't Twist it Please! One Simple Reason Why Change Management is in Question
21.12.2018
Years ago, I was sitting in one of my MBA classes, excited to hear what the lecturer was about to say. The class was on e-commerce, and I was one of the few students with an IT background. I was sure I was going to shine in the class and get an excellent grade. After all the introductions and formalities, he said, "IT doesn't matter." He looked cold and indifferent as he repeated the sentence many times. My mouth opened, and I felt threatened for a moment! I thought, well, if it doesn't matter anymore, then what the hell I am doing here, studying MBA ...
 
The Secret to Leading Organizational Change Is Empathy
21.12.2018
I'm working with a CEO who's in the midst of rethinking her company's strategy so it can better meet customer demands and thrive financially. These are major changes that will affect every aspect of how the firm operates -- from the services it offers to the structure of her organization. When I sat down with the CEO and her executive team to think through their communication plan, I asked not about the change itself, but about how her employees might feel about what's ahead. We started with her team because, in my work as a communication consultant, ...
 
Die Herausforderungen von morgen heute im Blick haben
20.12.2018
Wenn es darum geht, die von so vielen im Business geforderte Kreativität zu fördern, um im Digitalisierungsprozess nicht das Nachsehen zu haben, dann braucht es Menschenkenntnis, Zeiten der Stille, Leerläufe. Und genau deshalb werde ich mir selbst eine Denkpause von 3 Wochen auferlegen. Wenn Sie meinen, ich rede von meinem Urlaub, dann stimmt das nur zu einem gewissen Grad. Die von mir für mich als notwendig erachtete Denkpause bedeutet nicht Urlaub im herkömmlichen Sinn, sondern viel mehr eine Unterbrechung der gewohnten Denk- und Handlungsweisen. Oft ...
 
What Collaboration Will Look Like in 2019
20.12.2018
According to a recent report by McKinsey, collaboration is supposed to improve a company's productivity by 20 to 30 percent. I have been following collaboration as an industry analyst for the last 30 years and have tried many times to predict upcoming trends in the space. My crystal ball has served me well, although at times I get the upcoming trends right, but get the timeline wrong. Even after 30 years, I remain an optimist about how quickly collaborative behaviors will change, and how quickly businesses will adopt new technologies. Without further ...
 
A Happier Workplace? Let People Choose Their Manager
20.12.2018
The cost of poor management, according to a recent report, is £84 billion a year in the UK alone. This won't come as too much of a surprise. We all know the cost to people - in stress and poor health - and the cost to organisations - in demotivated staff, poor productivity and high staff turnover. Poor management is a modern plague. But there is a cure. "I love my job but I can't stand my manager" Imagine somebody comes to me and says "I love my job. I love my colleagues. I am even happy with what I'm being paid. But I can't stand my manager". Have you ...
 
The Future of Leadership Development
20.12.2018
A highlight from last year was an event that helped develop a collaborative point of view on leadership development with myself, Alan Brown, Tim Coburn, Tim Crick, Ian McLaren-Wallace, Richard Seabrook as co-authors. CORPORATE LEADERSHIP IS CHANGING Leadership is changing from a static set of prescriptive corporate competencies to a dynamic framework of adaptive learning processes. The change is driven by a shift in ownership. Once, leadership was owned exclusively by corporate entities. Now, it is increasingly owned by leaders themselves. The trend ...
 
The Truth About Corporate Transformation
20.12.2018
Empirical analysis reveals that conventional wisdom about big, risky change initiatives is often wrong. advertisement Transformative Corporate Change Technology Strategy Leadership Corporate transformation sits atop the strategic agenda for many CEOs. While transformation is ideally undertaken preemptively, in practice it is much more commonly a reaction to changing -- and challenging -- circumstances. Such transformations represent a fundamental and risk-laden reboot of a company, with the goal of achieving a dramatic improvement in performance and ...
 
Stanford professor: "The workplace is killing people and nobody cares"
20.12.2018
From the disappearance of good health insurance to the psychological effects of long hours, the modern workplace is taking its toll on all of us. Jeffrey Pfeffer has an ambitious aspiration for the book he released earlier this year. "I want this to be the Silent Spring of workplace health," says Pfeffer, a professor of organizational behavior at Stanford Graduate School of Business. "We are harming both company performance and individual well-being, and this needs to be the clarion call for us to stop. There is too much damage being done." Dying for ...
 
Im Jahr 2029 werden wir ein bedingungsloses Grundeinkommen aber keinen Feierabend mehr haben
19.12.2018
Die zunehmende Digitalisierung und neue Technologien wie VR-Brillen, 3D-Druck und Roboter werden unsere Arbeitswelt in den nächsten zehn Jahren stark verändern. Statt nach einer Work Life Balance zu streben werden wir dann ein Work Life Blending erleben - die Verschmelzung von Privat- und Arbeitsleben. Für unser WIRED2029-Special erklärt die New-Work-Expertin Inga Höltmann, warum unsere Arbeit dann zwar nicht mehr körperlich anstrengend, dafür aber mental immer präsent sein wird - und wie wir uns dafür rüsten können. Die erste Revolution unserer Arbeit ...
 
Warum Arbeit Spaß machen darf
19.12.2018
Feel-Good-Manager und den Trend Mitarbeiter glücklich zu machen, hatte unser Autor Reinhard Sprenger in seinem Beitrag "Scheinheilige Glücksbringer" als "Entmündigungspraxis" bezeichnet. Eine Erwiderung. Startups und hippe Internetunternehmen machen es uns vor. Ihnen sind die Mitarbeiter nicht egal. Ganz im Gegenteil. Sie sind besorgt um deren Wohlergehen, Produktivität und Wachstum. Seit langem installieren sie im Silicon Valley ihren sog. "Feel-Good-Manager" oder auch einen "Chief Happiness Officer". Die Feel-Good-Manager und Chief Happiness-Officers ...
 
Regeln sind wichtig für das Zusammenleben, aber so viele?
19.12.2018
Wenn ich mich an meine Kindheit erinnere, dann weiß ich noch, dass wir da so eine Kiste voller Lego hatten, keine Anleitung, keine Bilder, nur jede Menge Bauklötze. Wir haben phantasievoll Häuser gebaut, nen Zoo oder was auch immer, und wir sind auch nicht auf den Gedanken gekommen, dass da was fehlt. Im Zweifel haben wir ein Tier aus Steinen gebaut und einfach gesagt, dass ist der Löwe und so war das dann auch. Auch heute finde ich Lego toll und spiele mit meinen Kindern damit. Aber immer mehr stelle ich fest, dass es Anleitungen gibt, die dazu führen, ...
 
5 Big Lessons in Community Building Based on a Decade of Experience
19.12.2018
I am lucky to have collaborated with hundreds of organizations on their community building initiatives. That experience gives me a breadth of visibility that very few have had, allowing me to see both the similarities and differences across contexts. Communities are very much like the Leo Tolstoy quote about families "All happy families are alike; each unhappy family is unhappy in its own way." And like all failures, we learn a lot more by those communities that are struggling than by looking at those that are thriving, where people happily putter on ...
 
The Adaptive Organization
19.12.2018
Chameleons are fascinating creatures. They exist for more than 100 million years. Chameleons change colours to blend in with their surroundings or to stand out to other chameleones and predators. Their eyes can look in opposite directions at a time, which is a big advantage when looking out for predators and food. They can perfectly anticipate and adapt to very different, even hostile and quickly changing environments such as rainforests and deserts. Unlike other creatures like dodos or dinosaurs that went distinct when their environment changed significantly, ...
 
"Just Du it" bei Daimler & Co.: Welchen positiven Einfluss der Wechsel vom Sie zum Du auf die Firmenkultur haben kann
18.12.2018
Zwischen "Sie, liebe Leser" und "Du, lieber Leser" gibt es einen erheblichen Unterschied - und das gleich auf mehreren Ebenen. Das "Sie" schafft Distanz und suggeriert einen respektvollen Abstand. Zudem halten viele Manager das "Sie" noch immer für einen funktionstüchtigen Schutzwall, um ihre Kompetenz vor allzu forschen Mitarbeitern abzusichern. Dabei sind diese Zeiten selbst in vielen DAX-Unternehmen so langsam endgültig vorbei. Seit dem Siegeszug der großen US-Tech-Unternehmen aus dem Silicon Valley und dem Aufkommen diverser New-Work-Konzepte erhöhte ...
 
"New Work" - oder gleich "New System"?
18.12.2018
Kontraste greift kontroverse Debatten auf. Zwar ist im Change Management nichts nur so oder nur anders. Mittelwege bieten meist die besseren Lösungen. Deutliche Positionen helfen aber, die eigene Sicht- und Vorgehensweise zu klären. In dieser Debatte geht es um die Frage, wie weit der Kulturwandel gehen muss, damit eine Organisation auflebt. Einerseits ... Sabine Kluge Ihre Sicht: Bewegung "im System" bringt Impulse für die Veränderung "am System". Die Haltungsänderung aus der Mitte des Unternehmens vermag zunehmend, Haltung und Kultur im System zu verändern. ...
 
Leadership im Strudel der Digitalisierung
18.12.2018
Ein Interview mit Nicole Brandes, Managementcoach und Partnerin des Zukunftsinstituts. Die Digitalisierung hat verrückte Zeiten eingeläutet. Algorithmen sagen uns, was wir kaufen sollen, wen wir rekrutieren sollen und sogar mit wem wir auf Tinder flirten sollen. Wir ertrinken in Daten. Was müssen Führungspersonen beachten, dass Unternehmen bei aller digitalen Transformation nicht den menschlichen Aspekt des Erfolgs vernachlässigen? Eines können wir nicht digitalisieren: Die echten Beziehungen zwischen Menschen. Früher wurden wir in Gemeinschaften geboren ...
 
Digitalisierung: Der alte Führungstyp hat ausgedient
18.12.2018
67 Prozent aller Fachkräfte meinen, ihr Vorgesetzter sei nicht gut für die Zukunft gerüstet. Stehen Führungskräfte Innovationen im Weg? Fakt ist: Die Führungskraft von morgen benötigt mehr als nur Durchsetzungsvermögen. Bei Diskussionen über die Digitalisierung gibt es zwei Thesen, die nahezu immer in den Raum gestellt werden. Die erste These lautet: Die Digitalisierung wird kommen. Die zweite: Die Digitalisierung wird vieles verändern. Beide Behauptungen haben eines gemeinsam: Sie sind falsch. Zum einen ist die Digitalisierung schon längst da. Zum anderen ...
 
The Most Interesting Articles About The Future of Work Written In 2018
18.12.2018
Let's take a look back and see how far we've come this year. The landscape of work has seen a lot of changes in the last few years, and more than likely the conversations surrounding these changes will only continue to gain momentum. The future of work is also coming at a faster rate than ever before. Technology can incite rapid shifts forward, humans, on the other hand, need more time to catch-up. It's a fascinating mixture of huge steps forward in functionality and smaller steps forward in shifting cultural norms. I see this all the ...
 
Working Out Loud: Was ist dran am Hype um die Arbeitsmethode?
17.12.2018
Die Working-Out-Loud-Methode (WOL) hilft Unternehmensangestellten dabei, ihre Arbeitsergebnisse besser sichtbar zu machen und ein starkes Netzwerk aufzubauen. Das klingt nützlich, aber nicht völlig neu. Was ist dran am Hype um WOL? Der Mauszeiger fährt suchend über den Bildschirm, landet dann auf einem unscheinbaren Schriftzug: "Gruppen". Rainer Gimbel, eleganter Anzug, grau melierter Fünf-Tage-Bart, klickt sich tiefer und tiefer in das soziale Netzwerk seines Arbeitgebers Evonik. Er öffnet die oberste Gruppe und schon ist er mitten drin in einer Debatte, ...
 
Corporate Influencer: Authentische Botschafter des Unternehmens
17.12.2018
Wie kann ein Unternehmen Autorität im Netz erlangen? In meinem letzten Beitrag ging ich auf die Bedeutung von Influencern in sozialen Medien ein und beleuchtete die Bedeutung von Relevanz und Authentizität für den Aufbau von Autorität. In diesem Beitrag will ich auf einen Weg eingehen, der auf die eigenständige Schaffung von Autorität im social web zielt: Die Schaffung von Influencern im eigenen Unternehmen, sogenannten Corporate Influencern. Neu ist die Idee, Mitarbeiter zu Botschaftern des Unternehmens zu machen, nicht unbedingt. Ob auf Jobmessen, ...
 
Digitale Zusammenarbeit - Barrieren und Lösungsansätze
17.12.2018
Vor einigen Jahren empfahl mir mein damaliger Chef, Frank Wolf, ein Buch über Zusammenarbeit: "Collaboration: How Leaders Avoid the Traps, Build Common Ground, and Reap Big Results". Dieses Buch von Morten Hansen, einem Professor an der University of California in Berkeley, hat mich sehr begeistert und prägt bis heute mein Verständnis von Zusammenarbeit. Neben der gewagten These, dass keine Zusammenarbeit besser ist als schlechte Zusammenarbeit, hat mich vor allem Hansens Modell der Kollaborationsbarrieren überzeugt. Völlig greifbar und verständlich ...
 
Open plan offices reduce collaboration, study finds
17.12.2018
Many organisations bring in open plan offices to increase collaboration between employees, but doing so could actually reduce staff interaction, research suggests. A study of two American private sector workplaces found that moving from a traditional layout to an open office environment decreased face-to-face interaction between employees by around 70%. While previous research has looked at dissatisfaction among employees with open plan offices, the authors -- Stephen Turban and Ethan Bernstein, both of Harvard -- believe this is the first study to electronically ...
 
Remote Workers Are Outperforming Office Workers-Here's Why
17.12.2018
Research shows that office workers cannot concentrate at their desks. Have you seen any of these gimmicky office designs? Candy dispensers in conference rooms. Hammocks and indoor treehouses. Tech companies tend to be the worst offenders with the startup favorites: beer taps and table tennis. Maybe there is fun for a moment when the candy bar drops - but does all that money spent on gimmicks deliver anything meaningful for the people who work there? I have to wonder why company founders are trying so hard with these in-office "perks." I get that the ...
 
Change oder die Kunst, Menschen außen vor zu lassen
14.12.2018
Viele Organisationen drehen derzeit an großen Rädern. Unter der Überschrift Digitalisierung rollen sie über alles hinweg, was nach analog klingt. Mitte des 19. Jahrhunderts beschrieb Marx die aufkommende Industrialisierung als einen krachenden und stinkenden Prozess, der den feudalen Strukturen den Garaus machte und eine Zeitenwende einläutete. Eine ähnliche Dimension steht jetzt an, auch dieses Mal begleitet von lautem Getöse: Digitalisierung first, Bedenken second. German Angst nein danke. Statt Angst ist Veränderungsbereitschaft angesagt - eine aktive, ...
 
9 Trends That Disrupted The Digital Workplace In 2018
14.12.2018
It would be difficult to point to one innovation or change that could be applied across all business sectors in the digital workplace over the past year. There is, however, one change that has been constant, the speed at which change takes place, said Stephen Troy, CEO and founder of AeroPay Express. Generally speaking, power and speed combined with analytics, have brought tremendous benefits and disruption to the digital workplace across all industries, Troy said. Unprecedented volumes of data are being analyzed at record speed, which is giving early ...
 
How Digital Workplace Disruption Will Carry Over Into 2019
14.12.2018
The past couple of years have upended traditional notions of the workplace and the nature of work. We've witnessed the birth of the "gig economy," the evolution of "work anywhere" arrangements, and a re-evaluation of how mobile technologies really fit into a modern enterprise. In 2019, as part of bet-the-company commitments to digital business, forward-thinking companies are likely to further transform their workplaces in ways that will significantly improve productivity and collaboration and give them a competitive advantage. Fueling this trend will ...
 
And so, a butterfly: How Nationwide set themselves up for a sustainable intranet transformation
14.12.2018
After the stress and intensity of a new intranet launch, the temptation can be to sit back and relax. The Nationwide team, however, knew that a "launch and leave" approach would ultimately get them back to square one in a few years' time. Instead, they worked hard to set up the governance and team structure they needed to make their intranet transformation project sustainable over the long term. In this final blog post in our Nationwide series (read the previous post here), we take a look at how they kept the momentum going post project, and what's next ...
 
One more time...micromanagement doesn't work
14.12.2018
With everything evolving at such speed nowadays, it is easy to feel out of control over what those we manage are up to. The temptation is to ask for more status updates, interim reports and quick briefing calls. Like many temptations, in the long term this is not good for us or the business, and certainly not good for the people we manage. Here's why: Having someone constantly check on your work and redo it if it isn't 'good enough', rather than give you feedback to amend it yourself, erodes trust and leads to people disengaging. Remember what it felt ...
 
We must rethink the purpose of the corporation
14.12.2018
The idea that businesses only pursue profits leads to dire outcomes. The business corporation is among the most remarkable of all human innovations. Corporations are warring armies battling for supremacy in markets. The resulting symbiosis between command and competition has proved very fruitful. The unprecedented economic development seen since the middle of the 19th century would have been impossible without the resources and organisational capacities of that great invention -- the limited liability joint-stock company. Yet, as Colin Mayer of Oxford ...
 
44 Dinge die man sagen kann um Dinge zu verändern
13.12.2018
Gestern habe ich den Blog von Förster & Kreuz gelesen mit dem Titel "44 Mega Hits der Bremser". Es geht darum, welche Sätze wir tagtäglich und häufig unbewusst sagen, die uns daran hindern ein Klima der Innovation zu schaffen, welches so wichtig ist in der Digitalen Transformation. Am Ende fordern die beiden uns dazu auf, die Sätze zu vermeiden und auf unseren eigenen "Index" zu setzen. Ich möchte das zum Anstoss nehmen, die Perspektive zu verändern. Mutig vorangehen und nicht nur einen "Index" zu haben, sondern eine Liste von Dingen, die man stattdessen ...
 
The Digital Workplace Hub: The Next Wave in Collaboration
13.12.2018
The collaboration software market has experienced a significant overhaul in the past couple of years: several major players, including Jive and Atlassian, have exited the market, fewer startups are entering the fray, and we've seen the increased blurring of tool segments, for example through the merging of Skype for Business and Microsoft Teams. Despite the breadth of different collaborative technologies at our disposal -- both in the collaboration tools themselves and where collaborative features are embedded in other business applications -- collaboration ...
 
Barbara Ehrenreich: Why 'positive thinking' is neither
13.12.2018
In your new book, Bright-Sided: How the Relentless Promotion of Positive Thinking Has Undermined America, you talk about optimism as if it's a bad thing. Haven't we been taught that a positive attitude is the key to success and happiness? I know, I know. It does sound a little crazy, like I'm taking on world peace or motherhood. But what I'm talking about is the ideology of positive thinking, the idea that you have to work on yourself to be more optimistic. I first encountered this eight years ago when I was being treated for breast ...
 
Why "not enough time" is no excuse
13.12.2018
We do a lot of work with organisations to help embed new ways of working enabled by the digital workplace. One of the most commonly cited barriers to adoption of modern work techniques is employees who think they lack the time to try new things. More often than not, this objection comes from leaders, rather than front-line teams. However, in reality this isn't a barrier - it's an excuse. There have been many studies over the years about the staggering number of hours organisations waste in non-value adding activity. Released last year, 'Time, Talent, ...
 
Getting the Highest Performance from Your People
13.12.2018
An Interview with "Teaming" Guru Amy C. Edmondson, author of "The Fearless Organization". Amy C. Edmondson is the Novartis Professor of Management and Leadership at Harvard Business School, a renowned author, and a globally-recognized authority on how to build effective work teams. Her important new book, "The Fearless Organization," focuses on optimizing employee performance, and specifically explores the concept of "psychological safety." The NCMM caught up with Professor Edmondson to discuss her new book, her research on building workplaces that get ...
 
How to turn negative people into positive drivers
13.12.2018
I'd say I'm a pretty motivated guy by nature, but do you want to know what's really driven me over my nearly 33-year career? It's all the people who have told me "no." I've had plenty of co-workers who have said out loud, for all to hear, that an idea of mine would never fly. More than one boss has torn up a plan I spent hours working on. And yes, even clients have given me the side-eye after meetings. These "nos" weren't always because the ideas were bad or even because they were the wrong approach. Often, the negative reactions come from people ...
 
How will we grow leaders in future?
13.12.2018
I had the great pleasure of taking part in the Berlin Conjectural Futures Conference at the beginning of November. One sequence was devoted to "Coffee Camps": pop-up workshops designed to address issues that emerged during the conference. I seized the occasion to explore a favorite question: to meet the changing requirements of organizations, how will we develop our leaders in future? The group of forecasters and foresighters whochose to work on the question was wonderfully diverse, just what the topic required: senior managers, people who had left corporate ...
 
Ihr wollt mehr Innovation? Ihr braucht (mehr) gute Führung!
12.12.2018
Vor ein paar Wochen hatte ich gefragt, welche Wunschthemen ich in den letzten Blogposts des Jahres noch aufgreifen sollte. Eine der Fragestellungen kam von Daniel Gburek: "Wie kann man in seinem Unternehmen innovative Themen und das operative Tagesgeschäft vereinigen? Was kann man dem Spruch "keine Zeit für Innovation" entgegensetzen? Funktioniert Innovation im laufenden Betrieb?" Warum nur, kommt mir diese Fragestellung bekannt vor ;) Ambidextrie Innovation ist Fluch und Segen. Die klassische Antwort, und die, die förmlich nach Seminaren und Workshops ...
 
Kurze Lunte, lauter Knall - Netzwerke statt starrer Hierarchien als Antwort auf Veränderung
12.12.2018
Digitalisierung, neue Technologien und Innovationen stellen Banken und Sparkassen vor große Herausforderungen. Die zunehmende Geschwindigkeit des Wandels erfordert schnelles Handeln. Netzwerke statt starrer Hierarchien sind gefragt. Für die Banken- und Finanzdienstleister sieht es finster aus. Schon 2014 kommen die Berater von Deloitte in einer Studie zur Digitalisierung zum Schluss: Die Lunte brennt und laut wird der Knall. Nachdem es Media und Handel schon getroffen hat, tritt als nächstes die Finanzwirtschaft den Gang zum Schafott an. Die Analysten ...
 
If Employees Quit Because Of Managers, Why Not Fire All The Managers?
12.12.2018
A well-known saying goes: "People don't quit organizations; they quit managers". According to this saying the number one reason employees quit their job is because of the discontent with their manager. While this is a bit of an exaggeration (it's the number three reason), the truth is that it is an important reason for low employee retention rates. Therefore, the important question is: What to do about it? Well, there is a number of practical ways to establish a so-called zero tolerance for bad leadership. Destroying dysfunctional hierarchies Let's fire ...
 
Why Defining the Digital Space Is the First Step in Digital Transformation
12.12.2018
Gartner shook up the enterprise content management industry in 2017 when it introduced the concept of content services and bid farewell to the ECM Magic Quadrant. Now, it has turned its attention to the digital transformation space, at the recent Gartner Symposium/ITxpo it "evolved" digital transformation into ContinuousNEXT. What Is ContinuousNEXT? Mike Harris, executive vice president and global head of research at Gartner, explained that organizations need to be more adaptive to change and that enterprise leaders need to bring new practices, develop ...
 
Intranet Search Is More Than a Technology Problem
12.12.2018
Intranet search comes with its own set of challenges. This year I've seen a number of issues arise with search implementations in intranets. Part of this lies in the fact that, as always with search, it isn't just a technology issue. In fact, on the technology side we've seen signs of progress. The 2019 edition of the SharePoint Intranet-in-a-Box report from Clearbox Consulting showed intranet vendors paying serious attention to improving the search experience. These vendors face some constraints as to how far they can can enhance the ...
 
Internal Comms Taking the Informal Social Learning Torch
12.12.2018
Social learning is alive and well. Especially in the informal sense but formal social still needs encouragement. I made this realization at SwoopChat today (a Swoop Analytics users event) where I was delighted by the numerous internal comms people I met and listened to. I learned that many were thinking beyond social tech adoption (even though it remains a challenge and I have thoughts on why in a follow-up post) and more on encouraging and creating space for meaningful conversations or as my friend and colleague James Tyer likes to say, "purposeful ...
 
Every Work Culture Is Toxic (And Not)
12.12.2018
How to integrate the positive and negative The test of a first-rate intelligence is to hold two opposed ideas in mind at the same time and still retain the ability to function."?--?F. Scott Fitzgerald Your organizational culture is not static. It's continually becoming more negative or more positive. When we talk about organizations we often think in absolutes?--?companies have either great or toxic cultures. That approach narrows our understanding?--?companies are not 100% toxic or 100% healthy. Culture is something fluid that's fueled by both positive ...
 
Trotz Slack, Trello & Co.: Microsoft Excel regiert noch immer die meisten Unternehmen
11.12.2018
Über einen Tweet von Thomas Cloer bin ich auf diesen Beitrag gestoßen, der unter dem Titel "The new wordprocessor wars ..." läuft. Demzufolge ändert sich die App-Landschaft in den Unternehmen. Nicht mehr nur Microsoft Office (88 Prozent Marktantile laut Gartner) und ein wenig G-Suite (laut Beitrag 9,7 Prozent) dominieren, auch wenn Microsoft systematisch Daten in großem Umfang über Word, Excel, PowerPoint und Outlook erfasst, ohne die Nutzer darüber zu informieren - und damit laut Holländischer Regierung gegen die DSGVO verstößt. Nein, auch neue Slack-ähnliche ...
 
Invite and Unite: How to Accelerate Organizational Change
11.12.2018
Goodbye coercion, hello participation "In governing, don't try to control. In work, do what you enjoy. In family life, be completely present." -Lao Tsu People don't resist change; they resist being changed by others. That's why most change management initiatives fail -- they try to impose a new view with a top-down approach. Driving sustainable change requires more than proper communication, project management, or buy-in. People want to be part of the conversation, not just feel they are. They want to be invited to the party, not forced to join it. Organizations ...
 
5 Online Community Predictions for 2019
11.12.2018
2018 was an amazing year of change for the community management industry - and a year where I have seen more progress than in any of the preceding years in terms of strategic attention, maturing of community management practices, and impact on the organizations using community approaches to learning, change, and innovation. As I look ahead to 2019 I'm excited about the potential for community approaches as organizations figure out how powerful they can be across strategic, operational, and tactical dimensions - and will help them change how they change. ...
 
The Changing Face of Employee Engagement
11.12.2018
Advice for transition to a Millennial-dominated workforce The shift in demographics to a Millennial-dominated workforce has been a frequent topic of conversation in the business world over the last few years. Common perceptions of employer and employee business relationships have been overturned and replaced by new practices. I've seen many businesses that have successfully adapted to the new workforce, adjusting their benefits and corporate structures to align to new values and expectations. On the flip side, I've also seen many businesses that have ...
 
Staying afloat
11.12.2018
How do we make sense in a world of fake news, social media, and fascist thinking, in what is often described as a post-truth society? We have to make sense collectively. No single person can do it alone. The objective of the personal knowledge mastery framework (PKM) is to help professionals become knowledge catalysts. "A professional is anyone who does work that cannot be standardized easily and who continuously welcomes challenges at the cutting edge of his or her expertise." -- David Williamson Shaffer PKM is staying afloat in a sea of information ...
 
If Your Team Is Overwhelmed, What Can They Stop Doing?
11.12.2018
Project overload is real. But as a leader, it can be hard to tell whether your team needs more resources or just could be working more efficiently. Start by asking people to identify their key activities and how much time they spend on them in a typical week. Use that data to assess workloads and priorities. Consider which tasks the team could stop doing and which might benefit from having their process rethought. Pay special attention to low-value projects that have to get done but that take up an inordinate amount of time. Are there ways to simplify ...
 
Wir werden noch in 10.000 Jahren E-Mails schreiben
10.12.2018
Der Slack-CEO Stewart Butterfield spricht über den Vorsprung seines Messengers gegenüber Microsoft Teams und Hunderte Millionen Dollar aus einer Finanzierungsrunde, auf die Slack nicht wirklich angewiesen sei. In einer zum Messegelände umfunktionierten Lagerhalle im Osten Londons hat der Büro-Messengerdienst Slack zu einer Konferenz von, mit und über Slack geladen. Hochrangige Mitarbeiter des Unternehmens halten auf mehreren Bühnen Vorträge über die optimale Nutzung des Messengers, Datensicherheit und die Zukunft des Arbeitens - "New Work", wie das bei ...
 
Stop Focusing On Profits Right Now! Instead, Build A Community On Purpose And Values
10.12.2018
Globally, we visited over 50 organizations that have a radically different perspective on how to successfully organize work. They challenge our thoughts and assumptions and have successfully cracked the code and created a workplace where people love to work. During our worldwide search to these pioneers, we have uncovered what sets these organizations apart. In our blog series Rebel Trends we discuss these 8 trends one by one. In this first episode we bust the old money-making paradigm and describe the move from empty profits to an inspiring purpose ...
 
Developing Today's Networked and Digital Leadership
10.12.2018
Networked and Digital Leadership will be at the core of the 8th edition of Social Now, which is taking place in Lisbon on 6 & 7 June 2019. Here's why. Much is currently said about digital transformation; little is said about the role of leadership in transformation efforts. Even less is said about the need to promote a networked and collaborative way of working, one in which knowledge is created by the network, shared throughout the network and retained for the network. The need for Digital Leadership What does it mean to be a Digital Leader? ...
 
Robotic Process Automation's Growing Stake in the Workplace
10.12.2018
As enterprises adopt new digital technologies in an effort to scale their digital workplaces, they're often disrupting how employees work. Is the disruption for the better? We hope so. Daniel Newman, writing in Forbes, noted two trends in modern digital workplaces that we hope will come to fruition: "improvements to the employee user experience through improvements in IT, their use of the tech or the apps and programs you're providing them with," and "removing bureaucracy by taking mundane and extremely tedious work and simplifying it using technology ...
 
The Heart of Organizational Social: Middle Management
10.12.2018
The two things you'll often hear given as a advice about where to start your expansion of organizational social is 1. Get the leaders (c-suite) on board and/or 2. focus on the workers and the work itself (grassroots). There is certainly truth that each of these groups being engaged is important but it can be painfully slow too. When we only focus on the top (direction setters) and the bottom (the doers) we are ignoring the middle (the executioners). I'd argue that those in the middle, the managers, are the key artery in the organization for change to ...
 
Urgent message for CEO's: put your people first, not your customers
10.12.2018
Dear CEO, I would have preferred to talk with you about this in person. But time is running out. And I felt it's important to get this message to you rather sooner than later. Talent is being wasted. People are getting hurt and the continuity of your organisation is at stake. That's why I decided to send you this message. I acknowledge the huge responsibility you have. Facing the judgement of your shareholders quarter by quarter. And simultaneously ensuring the continuity of the organisation on the long run. Not an easy task. Putting customers first ...
 
Cloud Office ist Treiber für den Digital Workplace - aber Digital Workplace muss mehr sein!
07.12.2018
Letzte Woche habe ich ein Fazit aus einer kleinen Trend-Analyse zur Entwicklung der Digital Workplace Technologien auf LinkedIn veröffentlicht. Das Fazit lautete: Cloud Office weiterhin als zentraler Treiber der Digital Workplace Projekte in 2019. In mehr Worten zusammengefasst liest sich das so: Für mich im kommenden Jahr bestimmend sind die Integrationsbestrebungen in eine für den Mitarbeiter einheitlich wirkenden Digital Workplace Umgebung. Der Treiber der Digital Workplace Konzepte ist weiterhin dabei die "Cloudification" der Produktivitätswerkzeuge ...
 
Kill a stupid rule!
07.12.2018
Peter diskutierte mit dem Führungsteam eines großen Herstellers für Industrie- und Gebäudetechnik über die Geschwindigkeit und Kundenzentriertheit der Organisation. Irgendwann fiel dann dieses Wort. Ein sehr schlaues Wort! Plötzlich war Stille. Peter konnte den versammelten Gehirnen sozusagen bei der Arbeit zusehen, er konnte es fast rattern hören. Die gesamte Führungsmannschaft dachte nach. Dann stellte Peter eine konkrete Frage. Die Antwort der Führungskräfte unter allseitigem Nicken: Etwa sieben bis acht. So hoch! Ab diesem Moment waren alle im Raum ...
 
Game Changer Kommunikation: Warum Transparenz im Unternehmen entscheidend ist
07.12.2018
Innerhalb eines Unternehmens Transparenz walten zu lassen und richtig zu kommunizieren, ist nicht nur wichtig, sondern kann auch ein wahrer Game Changer sein. Zahlen Kommunikation und Transparenz doch entscheidend auf Zufriedenheit und Motivation aller Mitarbeiter und damit auf wichtige Erfolgstreiber für ein Unternehmen ein. Sich diese Transparenz jedoch nicht nur auf die Fahne zu schreiben, sondern auch tatsächlich bewusst umzusetzen, ist gar nicht so einfach - das haben wir bei unserem ersten Unternehmen Flaconi zu spüren bekommen und merken es bei ...
 
The number one critical skill set
07.12.2018
"Imagine you're trying to fix a problem, dealing with a crisis, or even just replying to someone, responding to a query, thinking about a possible solution. Most people deal with the issue at hand. That's great already! But if your KM meta reflex kicks in, all of a sudden you see another arc: Hold on a minute! Is this a one-off? Or something likely to happen again? What can I do here and now that will not only help in the moment, but save time for me, and possibly others, in the future? THAT is the meta reflex that gives you an edge. And it's personal ...
 
Dynamics of Effective Teams
07.12.2018
Building on the success of the Oxygen project, where Google has been exploring the characteristics of good leadership, in 2012 they launched Project Aristotle, using the same data-driven methodology to unravel the mystery of effective teams. The name says it all, because Aristotle is known, among other things, for his saying that the whole is more than the sum of its parts. And at the same time this also describes the essence of the results of this investigation: a group of superstars does not necessarily become an effective team. Super Chickens In her ...
 
If you want an open company culture, start this one habit
07.12.2018
In the '90s, we used to think of blogs as online diaries, filled with oversharing and bad graphic animations. But since then, they've grown into a full-blown industry. Influencers are now able to make whole careers out of successful blogs and it's difficult to find a company that's not using a blog as part of its marketing strategy. There are more than 520 million blogs hosted on Tumblr and WordPress alone and, believe it or not, Twitter and Facebook are even considered "microblogging" sites. Blogging is a central way that we communicate with each other ...
 
Generations At Work: Persistent Myths Vs. Actual Science
07.12.2018
In an article for Forbes Magazine, we busted the persistent myth that different generations have different needs and desires at work. Back then we were talking about popular-press articles claiming that, for example, Traditionalists are believed to be conservative, Baby Boomers materialistic, Generation Xers individualistic, and Millenials socially conscious, cynical and narcissistic. In our article we argued, based on our experience with clients, and some common-sense reasoning, that those generalizations are nonsense, and largely ill founded. However, ...
 
The antidote to civilisational collapse
07.12.2018
An interview with the documentary filmmaker Adam Curtis. "It's 'fuck off' to everything," says Adam Curtis (pictured below), describing public sentiment today. The British documentarist sees himself as an optimist amid dystopians, and as a classical journalist whose medium happens to be film. For 30 years he has produced a rich body of documentaries on politics and society for the BBC--and in the process, has emerged as a cult-hero to young thinkers trying to comprehend a chaotic world. The films themselves are a collage of archival footage, words on ...
 
Ihr Wunschthema #1: Zusammenarbeit konkret neu gestalten
06.12.2018
Unter dem Titel "Weihnachtszeit - Wunschthemenzeit" hatte ich Anfang der Woche dazu aufgefordert, mir Problem- und Fragestellungen zukommen zu lassen, um Ihnen meine Perspektive in Form eines Blogbeitrags zu geben. Ein Thema, dass mehrfach genannt wurde, ist die so oft gestellte Frage nach einem Leitfaden für die Umsetzung neuer Wege und die Verankerung in den Köpfen der Menschen in Führungs- und Aus-führungspositionen. Spannend, denn genau das scheint heute doch kein Thema mehr zu sein. Es gibt so viele öffentliche Beispiele, die leicht übernommen werden ...
 
Was macht effektive Teams aus?
06.12.2018
Aufbauend auf dem Erfolg des Projekts Oxygen, mit dem Google seit 2010 untersucht, was eine gute Führungskraft und gute Führung ausmacht, startete dort 2012 das Projekt Aristoteles, in dem mit derselben datengetriebenen Methode das Geheimnis effektiver Teams gelüftet werden sollte. Der Name ist Programm, denn Aristoteles ist unter anderem für seinen Ausspruch bekannt, dass das Ganze mehr ist als die Summe seiner Teile. Gleichzeitig beschreibt das auch die Essenz der Ergebnisse dieser Untersuchung: Aus einer Gruppe von Superstars wird noch lange kein ...
 
Lebenslanges Lernen I: Arbeit und Lernen gehören zusammen
06.12.2018
Lebenslanges Lernen ist eine große Herausforderung unserer heutigen Zeit. Die Welt dreht sich so schnell, dass wir mit dem erlernten Wissen unserer Ausbildung nicht weit kommen. Schon wenige Jahre später verlangt nahezu jeder Beruf neues Wissen, das während des Studiums noch nicht verfügbar war. Was also tun in dieser schnelllebigen Welt, um die Mitarbeiter auf dem Laufenden zu halten? Was macht es so schwer ein Leben lang zu lernen? Für Kinder scheint es (zumindest außerhalb der Schule) kaum etwas Aufregenderes zu geben, als neue Dinge zu lernen. Als ...
 
Developing Today's Networked and Digital Leadership
06.12.2018
Networked and Digital Leadership will be at the core of the 8th edition of Social Now, which is taking place in Lisbon on 6 & 7 June 2019. Here's why. Much is currently said about digital transformation; little is said about the role of leadership in transformation efforts. Even less is said about the need to promote a networked and collaborative way of working, one in which knowledge is created by the network, shared throughout the network and retained for the network. The need for Digital Leadership A CIO article describes digital transformation ...
 
Making the Case: The Business of Community
06.12.2018
We've been researching community and engagement approaches for close to a decade at The Community Roundtable. What we've discovered is that community approaches allow organizations to change how they change, lead, and manage in a way that dramatically decreases operational costs while empowering individuals and increasing agility, adaptability, and innovation. Sound too good to be true? Community approaches do come with some challenges. Everyone needs to learn to give up control. The content and transactional approach to measurement needs to ...
 
Change the system, change the culture
06.12.2018
The challenge of transforming large, complex organisations that have grown up around calcified hierarchies and process management structures is a hard one. There are no easy answers. It requires knowledge across various fields including technology, culture, psychology, org design, learning, networks, new ways of working, etc., so we should not be surprised that people often have different areas of focus or emphasis about where to start and what matters. But at some point, we have to face up to and challenge the core system that sustains the old and holds ...
 
Beware: This Hippo Kills Your Company!
06.12.2018
Many traditional workplaces are threatened by HiPPOs. We're not talking about big animals here. We are talking about HiPPO as the acronym for Highest Paid Person's Opinion. What does this mean? It means decisions are often made by deferring to the opinion of the person with the highest pay grade. Simply, we tend to overlook the content of an issue to please the most senior person in the room. This is the HiPPO effect. And it causes real harm. The HiPPO effect A study at the Rotterdam School of Management found that projects led by junior managers had ...
 
We need to shift our focus from competencies to agency
06.12.2018
Knowledge work is characterized by variety and exception rather than predictability and routine. Work corresponds more with art through creative and contextual engagements. It is impossible to separate a knowledge process from its outcomes. Knowledge work is about agency, human beings being more intensely present for each other. The focus is changing from generic skills to contextual presence, empathy and interaction. Instead of competences and skills, we should talk about agency. The most modern definition of work is an exchange in which the participants ...
 
Hört auf, Mitarbeiter wie Kinder zu behandeln!
05.12.2018
Vieles wurde schon geschrieben und gesagt über die "artgerechte Haltung" von Wissensarbeitern im post-industriellen Zeitalter (nicht zuletzt auch hier). Reinhard K. Sprenger bringt es in seinem neuen Buch "Das anständige Unternehmen" (Amazon Affiliate-Link) auf die griffige Formel: "Hört auf, Mitarbeiter wie Kinder zu behandeln!" So banal und selbstverständlich diese Forderung klingt, so traurig und entmündigend ist die Realität in unseren Unternehmen leider immer noch. Erwachsene Leute organisieren Familien, sie bauen Häuser, sie übernehmen Verantwortung ...
 
Here's why grassroots initiatives pay off
05.12.2018
More and more of the people I work with, have a second job: they engage in initiatives within our company such as grains or GROW2GLOW which is where I am active in. What drives us? Research from psychology has shown that nothing motivates people more than the experience of acting based on their own impulse. Conversations I had recently point to the following three key drivers for engagement in a grassroot initative: A sense of purpose and the urge to connect with the community The urge for autonomy and an impact created by ourselves Developing our personalities ...
 
Digital Workplace Reflections as We Head Into a New Year
05.12.2018
A number of themes arose recently in conversations with peers at some local meetings and while presenting at an international conference. While they may seem like separate threads, together I think they get to the heart of the questions we should be asking of our digital workplaces: What capabilities do we need to enable our vision of a future digital workplace; what tools enable those capabilities and where they overlap then; what is the right tool for the job? Once we have the tools, and the solution design in place, how will we manage the change to ...
 
Unifying Communication Between Departments
05.12.2018
Teach employees a few important points about interpersonal communication to improve time management throughout the company. When's the last time every employee in your company was in the same room at the same time? Even in the past few years, managers could answer this question by quickly flipping through their datebooks. But in the age of multiple offices, remote workers and cross-departmental teams, there's a more likely response: probably never. Global Workplace Analytics reports that approximately 20 to 25 percent of the global workforce works remotely ...
 
How to take charge of your learning and development
05.12.2018
During several years, I have engaged in Harold Jarche's Personal Knowledge Mastery (PKM), especially via his PKM workshop. It has helped me not only to revise my methods on how to understand the world. It has also placed me in the driver's seat regarding how I seek information, make sense of it, and lastly share it. A clear example is my e-book "How to avoid information overload using social media tools: Steps to feeling calmer and smarter." It outlines the practical steps you can take to master the flow of information via Twitter, blogs, and other social ...
 
The No. 1 Reason Employees Say They've Stopped Learning Is Because They Don't Have Time
05.12.2018
Busy, busy, busy, busy. In today's organization, speed has become a weapon against thoughtfulness and an employee's self-development plan. Time to market, time to innovate, and time to exploit are now bullets in the gun. And that gun seems perpetually cocked. In a world governed by the need for growth, employees are under stress to complete things as quickly as possible. Indeed, we now scurry from task to task and action to action in a continuous rootless state. A perpetual influx of meetings litters our calendars, at times from early morning to late ...
 
A New Social Contract for the Digital Age
05.12.2018
Twenty years after the publication of my book, The Digital Economy, my publisher asked me to write an anniversary edition. That meant I had to do something that very few authors do, and far fewer enjoy: read my old work. It was a humbling experience. It caused me to reflect on how the world has changed since digital technology became such a crucial facet of the economy and our day-to-day lives. One aspect of the book that stood out was my analysis of the potential dark sides to this new "digital age." Overall, the book was quite upbeat about the promises ...
 
Next Stop, Uberland: The Onrushing Algorithmic Future of Work
05.12.2018
As much as we all hate bosses, you have to admit they have gotten slightly better over the years. Frederick Winslow Taylor, the odd and efficiency-obsessed father of management theory, was fond of dispatching managers to stand over workers with stopwatches and direct their every movement as if they were trained animals. Reacting to the obviously soul-crushing nature of Taylorism, a wave of touch-feely business gurus in the 1960s aimed to inspire people into becoming more productive. This has led, over the course of the last few decades, to the insipid ...
 
Deutschland muss aus dem Wohlstandsschlaf aufwachen
04.12.2018
Raus aus dem Mittelmaß! Wer auch immer den Kampf um den CDU-Parteivorsitz gewinnt, muss mit einer Agenda 2030 unser Land zukunftsfähig machen Deutschland im politischen Winter 2018: Rot und Grün wollen die Agenda 2010 von Gerhard Schröder rückabwickeln und für unsere Forschungsministerin - bislang auffällig unauffällig - ist das 5G-Netz "nicht an jeder Milchkanne notwendig". Die SPD? Fast tot. Die Grünen? Im Aufwind, aber nicht so fortschrittlich, wie die lässige Art von Robert Habeck vermuten lässt. Die AfD? Ein Rückschritt in die Steinzeit von Klapphandys, ...
 
Change or die!? | Und das Management bewegt sich doch!?
04.12.2018
Es war (gerüchteweise) Galileo Galilei, der bezogen auf die Frage, ob sich die Erde um die Sonne drehe gesagt haben soll: "Und sie bewegt sich doch". Aber, wer ist es jetzt, der sich bewegt, von dem nicht klar war, ob er sich bewegen kann, oder doch lieber stirbt? Das Management (scheint) sich zu bewegen! Es scheint, als ob der Glaube, dass Unternehmen sich um Zahlen drehen sollten, statt um Menschen, ins Wanken gerät. Es scheint, als müssten Managementlehren neu geschrieben werden. Der Wandel von Management, der Art (in der englischen und deutschen ...
 
Working Out Loud: Die Bewegung entwickelt sich weiter
04.12.2018
Working-Out-Loud-Praktiker haben sich in Berlin zum Barcamp getroffen und die Debatte um die Methode unter dem Hashtag #WOLC18 ins Netz getragen. Trotz des intensiven Erfahrungsaustauschs blieben manche Fragen zu WOL unbeantwortet. Ein Rückblick vom Personalmagazin. "Schön, dass man sich hier auf dem WOL-Camp persönlich sieht. Sonst kennt man sich ja nur von der Zweidimensionalität des Internets!" Die deutschsprachige Working-Out-Loud-Community trifft sich in Berlin vor der Kulisse der alten Schokoladenfabrik von Sarotti zum zweiten Working Out Loud ...
 
What's the best way to transfer knowledge from an SME to the rest of the organization?
04.12.2018
There are many good ways for subject matter experts (SMEs) to share their knowledge. Here are five suggestions: Document proven practices and lessons learned Post, answer questions, share materials, and present in Communities of Practice (CoPs) and Enterprise Social Networks (ESNs) Create and contribute videos containing tutorials, nuggets, and stories Create and contribute documents to a knowledge repository Tell stories and conduct training on community calls, in apprenticeships and mentorships, and on recorded videos Here are ten suggestions for enabling ...
 
Research: To Get People to Embrace Change, Emphasize What Will Stay the Same
04.12.2018
Common wisdom in management science and practice has it that to build support for a change project, visionary leadership is needed to outline what is wrong with the current situation. By explaining how the envisioned change will result in a better and more appealing future, leaders can overcome resistance to change. But our research, recently published in the Academy of Management Journal, leads us to add a very important caveat to this. A root cause of resistance to change is that employees identify with and care for their organizations. People fear ...
 
Learning to promote change with passion and compassion
04.12.2018
As long as I can remember I have been engaged in changing the systems in which I have lived, studied and worked. Until my early twenties I was driven by passion alone, sometimes even anger, without any strategy or skills to channel it. My efforts to change what I perceived was wrong in my environment, were always met with a resistance as intense as my passion, ending often in punishment and my most thorough humiliation. In the mid 80's, I began to learn the Systemic and Field approaches to change, applied to individuals, families and organizations. My ...
 
Is Management Humane? Behind The Scenes Of The 10th Peter Drucker Forum
04.12.2018
November 29 and 30 witnessed over 1000 people descending on Vienna, Austria for the 10th annual Global Peter Drucker Forum. Vienna was the birthplace of Drucker, who the British Library refers to as "the father of management thinking." Perhaps there is no better place in which to discuss what's wrong (and maybe even what's right) with current management practices. Billed as an event that would explore the "human dimension" of management, there were some hits and a few misses over the two days. A big miss was the unexpected absence of Clayton ...
 
Drucker Forum 2018: A Major Transformation Of Management Is Already Under Way
04.12.2018
The world's leading management conference--the Global Peter Drucker Forum--met last week in Vienna Austria for its tenth annual get-together. This year, there was an even larger star-studded cast of eminent management speakers, thinkers and executives than in previous years. To signify the difference, the event was held in the Imperial Palace in Vienna Austria. The Forum's main theme was "Management--The Human Dimension." Before the conference, hopes were expressed that the conference might help "inspire a management movement towards more human-centered ...
 
42 - New Work Style: Change heißt Lernen - 160.000 Kollegen auf dem Weg ins Digitale Zeitalter
03.12.2018
Transparenz und Partizipation sind zwei zentrale Elemente unseres Social Project Managements bei der Continental AG. Im Rahmen der Office 365-Einführung haben wir daher eine Lern- und Beteiligungskampagne mit dem Titel "42 - New Work Style" entwickelt, die unseren diesjährigen Beitrag zu den diesjährigen HR Excellence Awards darstellt. Mit dieser Kampagne wollen wir zeigen, wie es funktionieren kann, 160.000 Kolleginnen und Kollegen auf dem Weg in die neue digitale Arbeitswelt zu begleiten. Bereits im letzten Jahr konnten wir in der Kategorie "Mitarbeiterengagement ...
 
Erkennen von Pseudo Change Management
03.12.2018
Viele Unternehmen, die vor der Herausforderung Digitalisierung stehen, wissen oft nicht, wo es anzusetzen gilt, welche Veränderungen vorgenommen werden, welche Tools beispielsweise in der Office 365 - Umgebung integriert werden müssen oder wie die Mitarbeiter abgeholt werden können. Die gute Nachricht: Es muss nicht so laufen. Sandra Brückner, Chief Solutions Officer der Pokeshot GmbH, erklärt im folgenden Artikel, wie Sie Pseudo Change Management bei der Implementierung von Office 365 im Rahmen von Digitalisierungsprojekten erkennen und das Ruder doch ...
 
Scheitern an der Digitalisierung: Die 7 Todsünden der Digitalisierung
03.12.2018
Warum scheitern so viele Unternehmen an der Digitalisierung? Sie vermasseln jedes Projekt mit diesen typischen Fehlern. 1. Nur an die Technik denken "Wahnsinn, was diese neue Software alles kann." Aus dem diffusen Druck, vorn dabei sein zu müssen, führen manche Unternehmen neue digitale Lösungen ein - ohne vorher genau zu überlegen, welchen Mehrwert diese denn für Mitarbeiter oder Kunden bringen sollen. Ein neues Chatprogramm für die interne Kommunikation beispielsweise bringt aber nichts, wenn die Mitarbeiter bereits effizient auf anderen Kanälen kommunizieren ...
 
Diese drei Fragen sind besser als der Tischkicker im Büro
03.12.2018
Manchmal verschleißen Wörter durch übermäßigen Gebrauch und hören sich dann an wie Bremsbeläge nach 60.000 km aussehen. Es ist ja angesagt, "digital", "agil" und auch ein bisschen "disruptiv" zu sein. Keine Vorstandsansprache ohne die Beschwörung dieser Dreifaltigkeit. Der Agilcoach darf dann für ein entstaubtes Arbeitsumfeld mit Sneakern und ohne Krawatte sorgen, wo alle per Du sind und Tischkicker, Sitzwürfel und Kaffeeautomaten zur Grundausstattung gehören ebenso wie flachgeklopfte Hierarchien, das Innovationslab und frisches Bio-Obst. Das alles ist ...
 
Six lessons about connection from a karaoke night out
03.12.2018
Earlier this year, I went to a karaoke night in Chicago with my cousin, Angela. It was at little bar above a hamburger joint. There were props galore, a great sound system, a huge song library, a spotlight trained on the stage and a receptive audience waiting for the show to begin. Angela orchestrated the visit, including putting me on the list of people to sing. Without. Asking. Me. First. After first wishing a lightning bolt would come and strike down Angela, I immediately thought to myself: I can't do it. Too many people will be watching me. I'll ...
 
The Commitments: Self-Compassion, Wild Packs, Finding the Good
03.12.2018
"The most insightful conversations about leadership are not coming from leadership conferences," I tweeted after reading some uninspiring Tweets about the leadership presentations at the Global Drucker Forum in Vienna. The irony wasn't lost on me that I had just wrapped up facilitating a leadership retreat for women executives. Not a conference. No experts. No thought leaders. (Geez, I hate that term; it's so 1990s. Just like a lot of assumptions about leadership.) Instead, it was a time for these CEOs, CFOs, and COOs to reflect, have honest conversations ...
 
Why is your agile transformation not working out as expected?
03.12.2018
There is probably many reasons why your agile transformation is not having the expected impact, but I have made one observation that I believe plays a key role. Organisational habits. Your organisational habits are the ways you're employees work together (collaborate) and interact (communicate) with each other, while working towards a shared goal. Most companies, when embarking on an agile transformation, put the majority of their focus and energy into the new processes. They start the transformation without really understanding what it means to ...