#socbiz
Curated hints on Digital Transformation, Enterprise 2.0, Enterprise Social Networks, Social Intranets, Social Collaboration, Knowledge Management, HR 2.0, ... and all the rest
Dr.-Ing. Carsten Rose – Effective: 31.05.2018
Social Business Digest by caro - Archive 05/2018
 

Archive 05/2018

 

Mehr Pull, weniger Push - Kommunikationskultur im Wandel
31.05.2018
In vielen Unternehmen gehören das klassische Schwarze Brett oder der E-Mail-Verteiler bereits der Vergangenheit an. Das digitale Zeitalter mit seiner steigenden Verfügbarkeit von Informationen hat nicht nur die Kommunikation im Privatleben, sondern ebenso die im Beruf grundlegend verändert. Dank moderner Social Intranets können sich Mitarbeiter heute schnell und übersichtlich mit Informationen versorgen, die für sie wichtig sind. Social Media macht's vor Was durch Twitter und Co im Privaten bereits gang und gebe ist, ist heute auch in Unternehmen nutzbar: ...
 
Emojis oder Empowerment: Anspruch und Realität von Slack und Co.
31.05.2018
Von digitaler Kommunikation erhoffen sich Unternehmen mehr Effektivität, Transparenz und Teilhabe. Nur wer die Kommunikation der eigenen Organisation versteht, kann neue digitale Potenziale nutzen, finden unsere Gastautoren. Unternehmensinterne Social-Media-Tools sind vor gut zehn Jahren nach dem Erfolg von Plattformen wie Facebook angetreten, die interne Kommunikation zu revolutionieren. Jetzt ist der Punkt erreicht, an dem deutsche Unternehmen intern mehr digital als analog kommunizieren - das befindet eine neue Studie von Campana & Schott und ...
 
Key Findings from the State of Community Management Report 2018
31.05.2018
The Community Roundtable's seminal State of Community Management Report 2018 is out! And there's a TON of insightful information it it. "Communities impact every facet of organizational life, from empowering individual contributors to generating strategic value. We can now back up the theory of communities with proof that communities make learning, influencing, and adapting into core competencies and also provide the means to integrate these competencies into workflows." Here's a tiny taster: KEY FINDINGS The research confirmed that: Communities are ...
 
Human capital
31.05.2018
by Harold Jarche - "No, people are NOT capital. YOUR 'human capital' is what you've learned and not forgotten. It's 'capital' each person 'owns' themselves; FAR more equally distributed than financial capital. Our economy needs institutions to make learning and earning better for those with less money." -- Byron Auguste In firms that are 'human capital-intensive', "Should employees be shareholders?" With context-specific human capital, the productivity of a particular individual depends not just on being part of a firm, but on being part of a particular ...
 
The Human Angle
31.05.2018
As artificial intelligence takes hold, the organizations that gain a competitive edge will be those that become more human. In a future teeming with robots and artificial intelligence, humans seem to be on the verge of being crowded out. But in reality the opposite is true. To be successful, organizations need to become more human than ever. Organizations that focus only on automation will automate away their competitive edge. The most successful will focus instead on skills that set them apart and that can't be duplicated by AI or machine learning. ...
 
How Putting Shareholders First Harms Investors, Corporations, and the Public
31.05.2018
The evolution, ecology, and nature of firms. A bedrock assumption of economics is that firms become well adapted by competing against each other. If so, then consider a study that I reported upon earlier, which monitored the survival of 136 firms starting from the time they initiated their public offering on the US Stock Market. Five years later, the survivors -- by a wide margin -- were the firms that did best by their employees. If only the fittest firms survive, then doing well by employees would have become the prevailing business practice a long ...
 
Digitaler Arbeitsplatz: Mobile Geräte gewinnen den Kampf gegen den Desktop-PC
30.05.2018
Am digitalen Arbeitsplatz zeichnet sich ein Siegeszug mobiler Endgeräte ab. Weitere Änderungen betreffen vor allem eine moderne Organisationskultur. Die Digitalisierung des Arbeitsplatzes hat weitreichende Auswirkungen auf die Unternehmen in Deutschland - das gilt für die technische Ausstattung ebenso wie für die interne Organisationskultur. Das ist das zentrale Ergebnis einer gemeinsamen Studie von Samsung und des IT-Analysehauses Crisp Research aus Kassel. Vor dem Hintergrund einer zunehmend offeneren und mobileren Wirtschaft werden künftig nur diejenigen ...
 
Transformation in Organisationen: Werden wir zu Imagozellen!
30.05.2018
Haben Sie schon einmal darüber nachgedacht, wie aus einer Raupe ein Schmetterling wird? Ein faszinierender Prozess! Dabei findet eine komplette Verwandlung dieses Wesens statt - und deswegen nutze ich das Bild der Metamorphose schon seit Jahren, um Transformationen im Unternehmenskontext zu erklären. Doch erst vor Kurzem entdeckte ich, dass dieser Prozess noch viel mehr mit Veränderungen in Organisationen vergleichbar ist, als ich ursprünglich dachte! Notwendiger Wandel: Von der Raupe zum Schmetterling Es ist so weit: Die Raupe verpuppt sich - und die ...
 
Karl Redenbach: 'User Engagement Is Central to the Success of a Digital Workplace'
30.05.2018
For Karl Redenbach, the introduction of workplace artificial intelligence (AI) and chatbots have been among the most significant developments in the digital workplace market over the past year. "It has given rise to what we're calling the 'intelligent transformation,'" he said. "Businesses are looking at AI more seriously as a way to heighten their existing technology investment and ultimately transition from a digital to an intelligent workplace." Redenbach is CEO of LiveTiles, a digital workplace software startup, which he co-founded in 2014. He fully ...
 
The Employee Experience: It's Far Bigger than HR
30.05.2018
Right now, there is an enormous interest in improving the employee experience. Companies are struggling to improve productivity, employees are concerned about stress and well-being, and the world of work has become more complicated and confusing than ever. We just studied this topic in the Deloitte 2018 Global Human Capital Trends report. It should be noted that employees' greater use of communications tools does not automatically mean increased organizational productivity. Indeed, while 71 percent of our survey respondents believed that these new ...
 
Bridging the gap between humans and machines
30.05.2018
Augmenting workers with machine intelligence provides us with a deeper analysis into collaboration. The technology enables us to make more informed decisions and to compete in "superhuman" ways as smart technology anticipates our needs. Writers can use machine intelligence to better manage collaboration in a number of ways. Rapid analysis means intelligent collaboration Only when machine intelligence joins collaboration platforms will we have intelligent collaboration, where project teams and entire organizations have the tools to gain deeper insights ...
 
AI, Algorithms and Who Owns the Outcome
30.05.2018
As intelligence infiltrates our software, our relationship with it will change. Enterprise software, born in the 1980s, was largely a receptacle for the data we fed it. "Garbage in, garbage out" was how we characterized our responsibility for the system's output quality. Enterprise software simply reported and summarized the things we told it. Today's new tools take the information we give them and then use it to make predictions, forecasts, recommendations and decisions. They use algorithms, data models, machine learning, natural language processing ...
 
How Real Leaders Melt The Iceberg of Ignorance With Humility
30.05.2018
Similar images of the 'Iceberg of Ignorance' have been around for decades. Today they are spreading like wildfire on social media, rapidly becoming one of the most shared legends of popular management culture. It all originated (so it is said) in 1989 when consultant Sidney Yoshida produced his study called 'The Iceberg of Ignorance'. (Unfortunately, we couldn't get our hands on the original.) Allegedly, Yoshida revealed what he saw in the work and leadership habits of Japanese car manufacturer, Calsonic. The tip of the iceberg He uncovered a poor distribution ...
 
Why Today's Business Schools Teach Yesterday's Expertise
30.05.2018
by Steve Denning - As the world undergoes a Fourth Industrial Revolution that is "fundamentally altering the way the way we live, work, and relate to one another -- in its scale, scope, and complexity, a transformation ... unlike anything humankind has experienced before -- one might imagine that business schools would be hotbeds of innovation and rethinking, with every professor keen to help understand and master this emerging new world. Paradoxically, it's the opposite. For the most part, today's business schools are busy teaching and researching 20th ...
 
Auf dem Weg nach Digitalien, Brücken bauen und Silos aufbrechen
29.05.2018
Gewachsene und etablierte Strukturen, insbesondere in Großkonzernen, führen meist dazu, dass Unternehmen einzelne Digitalisierungsinitiativen durchführen aber diese untereinander nicht verbinden können. Mit den bestehenden Insellösungen und auch oft aufgrund bestehender Silos bleiben lokale Lösungen oft Einzellösungen ohne Skalierungseffekte. Erfahrungen werden mehrfach parallel gemacht und Wissen geht verloren. Ich vergleiche das immer gerne mit den vielen kleinen Inseln die ohne "Verbindungsbrücken" keinen funktionierenden Austausch haben und kein ...
 
"Digital" und "Agil" stellt Unternehmen auf den Kopf - CEOs, ihr braucht HR als Hoffnungsvollen Retter!
29.05.2018
Ich weiß nicht, welche Erfahrungen Sie mit HR gemacht haben. Meine waren nicht wirklich positiv. Egal ob aus der Perspektive eines Angestellten oder als Berater, nur wenige der HR Vertreter, die ich kennengelernt habe, hatten Lust und Mut zur Veränderung. Viele waren zurückhaltend bis skeptisch, wenn es darum ging sich mit den tief greifenden Veränderungen, Analysen oder neuen Ideen zu befassen. Themen wie Agilität und schon naheliegendere wie Digitalisierung sind für einige zu weit jenseits der eigenen Komfortzone und Arbeitssphäre. Dinge, die die anderen ...
 
Zwischenruf im Echoraum: Kulturwandel durch Experimente?!
29.05.2018
Zahlreiche Beispiele erfolgreich transformierter Unternehmen zeigen: Wer das sprichwörtliche Beharrungsvermögen von Organisationen durchbrechen will, kommt ums Experimentieren nicht herum. Um Musterbrüche einzuleiten, sollten tradierte Managementgrundsätze hinterfragt werden. An dieser Stelle empfehlen und kommentieren Analysten von PAC regelmäßig Web-Beiträge exklusiv für die Leser von Digitales-Wirtschaftswunder.de. Heute im Fokus: "Musterbrecher - Der Film" von Dr. Dirk Osmetz, Dr. Stefan Kaduk und Prof. Dr. Hans A. Wüthrich. Analyse von "Musterbrechern" ...
 
Autonomie und Bindung. Warum wir selbstbestimmte Arbeit brauchen.
29.05.2018
Autonomie: Neulich in Pirmasens: Dort wird der Bärenanteil der Feuerwehr ehrenamtlich getragen. 90 freiwillige Feuerwehrleute, 18 Beamte und 3 Verwaltungsmitarbeiter. Das Verhältnis lässt nicht viel Interpretationsspielraum über die Bedeutung der Ehrenamtler. Und nun kommt der Witz: von diesen 90 Personen haben knapp 50% (48,9%) ihre Arbeit vorzeitig beendet. Sie hatten unter den dortigen Bedingungen keine Lust mehr, der Stadt und den Menschen zu dienen und im Ernstfall ihr Leben zu riskieren. Was war passiert? Bisher wurde die Feuerwehr dort vom Stadtfeuerwehrinspektor ...
 
Do We Really Know What's Going On Inside Our Organizations?
29.05.2018
Now I don't mean this literally but in a figurative sense, around how HR leaders aren't really listening, hearing, learning to figure out what's really going on in their organizations. You've heard it before; it's lonely and isolating at the top. It's hard to get truthful, unbiased information. Subordinates are programmed to deliver what they think you want to hear or what will support their own agendas. In the old days you could escape this trap by wandering around. But now with people spread out globally, the CHRO is more dependent on information from ...
 
"Bursty" Communication Can Help Remote Teams Thrive
29.05.2018
Working from home is becoming more mainstream, but large employers are starting to wonder whether remote work actually stifles innovation and productivity. Can remote teams achieve the productivity of the office and still allow the convenience of working at home? The general thinking seems to be swinging toward "no." Many tech companies like IBM, Apple, Facebook, and Google rely heavily on remote teams, but some of them have started to discourage the practice. To compensate for the lost convenience, companies try luring people to linger at work with ...
 
Change Management in an Agile world: Do I even need a Change Manager?
29.05.2018
I've had a few questions over the last few weeks from some experienced Agilites, which I'll sum up in my own words as: "But isn't all this cool change management stuff a shared responsibility? How is what a Change Manager does any different from the stuff we should be doing in our scrum team / squad already? We're delivering change incrementally so it should be easy, right?" This is why I love people who love Agile. My answer is, YES! Absolutely. Everyone should share responsibility for leading and managing change. But my answer is also, MAYBE! Maybe ...
 
Are you a dinosaur manager or digital leader?
29.05.2018
If you want a future-ready organisation you need digital leaders, not dinosaur managers, says Varun Bhatia, chief people and culture officer at AirAsia, which aims to build the best digital airline in the world through embedding a high touch, high tech culture. It's critical that the introduction of workplace technology is accompanied by a focused change management strategy and this means clearly articulating the type of leader you need, according to Varun Bhatia, chief people and culture officer at AirAsia. In AirAsia's case, this is achieved by asking ...
 
Digitalisierung, die ungenutze Chance: "New Work", "Design Thinking" und "Disruption" zusammendenken!
28.05.2018
Die "Große Transformation" braucht ein "Großes Bild", das das Neudenken von Organisation, Produkten/Services und Märkten integriert. Der Begriff der "Digitalisierung" ist hier substantiell zu schwach, um dieses Bild zu liefern und degeneriert oft zu "Cargo-Kulten", also Lösungsansätzen, die zu kurz springen. Substantielleren Partial-Ansätzen fehlen u.a. Integration und Einheitlichkeit. Wem hingegen das größere Bild gelingt, den erwarten enorme ökonomische, noch ungehobene Potenziale bzw. "Powers of ...". Dafür gibt es schon Kandidaten 0. Praxisfeedback ...
 
Digitalisierung: Der alte Führungstyp hat ausgedient
28.05.2018
67 Prozent aller Fachkräfte meinen, ihr Vorgesetzter sei nicht gut für die Zukunft gerüstet. Stehen Führungskräfte Innovationen im Weg? Fakt ist: Die Führungskraft von morgen benötigt mehr als nur Durchsetzungsvermögen. Bei Diskussionen über die Digitalisierung gibt es zwei Thesen, die nahezu immer in den Raum gestellt werden. Die erste These lautet: Die Digitalisierung wird kommen. Die zweite: Die Digitalisierung wird vieles verändern. Beide Behauptungen haben eines gemeinsam: Sie sind falsch. Zum einen ist die Digitalisierung schon längst da. Zum anderen ...
 
Agiles Lernen: Working out loud macht alle schlauer
28.05.2018
Arbeiten, woran und mit wem man will - wenigstens für eine Stunde pro Woche: Nicht weniger verspricht "Working out loud". Artverwandt mit agilem Arbeiten und Wissensmanagement, aber kleiner dosiert und leichter umsetzbar. Einblicke von prominenten Anwendern. Ein neues Schlagwort belebt die New- Work-Szene: Working out loud (WOL). Großkonzerne wie Bosch, Daimler und Siemens befinden die neue Arbeitsmethode für gut und treiben sie voran, kleinere Unternehmen folgen. Besonderer Charme von WOL ist das Hausgemachte: Vier bis fünf Mitarbeiter geschickt zusammenstellen, ...
 
Business Systemics - Die Wertstromebenen 1 und 2 im Unternehmen im Zusammenspiel
28.05.2018
In den Beiträgen 4 und 5 dieser Serie habe ich ein Unternehmen komplett und End-to-End in Wertstromebenen und -bereiche sowie dort enthaltene Wertströme modelliert. Leiten lassen habe ich mich dabei vom Viable System Model von Stafford Beer. Am Ende des vorigen Beitrages habe ich dann angekündigt, mich mit diesem mittlerweile 6. Beitrag dieser Serie der Kommunikation zwischen den und innerhalb der Wertstromebenen 1 und 2 zu nähern und dabei auf ein weiteres Denkmodell von Stafford Beer, Team Syntegrity, zu sprechen zu kommen. Dieses Vorhaben werde ich ...
 
WOL+ - A Tool for #WOL Circle Alumni and Knowledge Workers
28.05.2018
von Simon Dückert - When people had their first working out loud circle it becomes pretty obvious that practicing an open, connected and digital workstyle brings advantages for them and for their organization. But what do you do after your first circle? How to sustain the practices that were trained in the 12 circle weeks? The WOL+ Canvas tries to give an answer to that question and in this blog I explain how. Why WOL is good for Knowledge Workers I come from the field of knowledge management (KM) where the learning organization and lifelong learning ...
 
Shared Leadership - What? Why? How?
28.05.2018
What is shared leadership? Why do we need it? And can it even work? The hierarchy has had its day. Nobody wants to work in Command & Control anymore. Even managers distance themselves publicly. Was it all wrong? Or has the world just changed? Neither. Bosses are still needed. In the future - and actually already today - we need more people with leadership, with the strength to lead.[1] Peter Drucker predicted this development several decades ago. It used to be enough to have a few Henry Fords, Frederick Taylors or Napoleons at the top of the pyramid. ...
 
Open-Space-Agility-Framework (OSA) - the one and only framework for adopting agile?
28.05.2018
NielsPfläging brought the framework back to my attention when he wrote on Twitter: "#OpenSpaceAgility by @DanielMezick is the only coherent approach for "becoming #agile", or for "adopting #Scrum" that is inherently true to the #AgileManifesto, and true to self-organization principles." Starting from 3 different angles I collected 5 statements, each should bring you OSA nearer. As it is pretty much different to other methods or frameworks I expect you want to explore it further. Disclaimer: I read the book and explored the website of OSA, but some of ...
 
How GDPR Kills The Innovation Economy
28.05.2018
It wasn't supposed to turn out this way. It's somehow fitting that today, May 25th, marks my return to writing here on Searchblog, after a long absence driven in large part by the launch of NewCo Shift as a publication on Medium more than two years ago. Since then Medium has deprecated its support for publications (and abandoned its original advertising model), and I've soured even more than usual on "platforms," whether they be well intentioned (as I believe Medium is) or indifferent toward and fundamentally bad for publishing (as I believe Facebook ...
 
Flexibles Arbeiten - Was zählt, ist das Ergebnis
25.05.2018
Mehr Flexibilität durch die Digitalisierung - was der eine als Verheißung sieht, weil es mehr Freiheiten bringt, nimmt der andere als Bedrohung war, weil er fürchtet, die Arbeit könne das Privatleben stärker durchdringen als gewünscht. Jedes Unternehmen, das die Arbeit im Zuge der digitalen Transformation flexibler gestalten möchte, wird diese Diskussion führen: Wie weit können wir gehen? Und wie weit wollen wir gehen in die Arbeitswelt der Zukunft? Wie viel Flexibilität passt zu uns? Meine Vision: Das Wo und das Wann der Arbeit bleiben wichtige Orientierungspunkte, ...
 
Fremdeln in der Digitalkultur: Können wir die deutschen Tugenden digitalisieren?
25.05.2018
Der große Wandel begann mit einer kurzen Nachricht. Im Januar 2016 bot der Vorstand der Otto Group allen rund 50.000 Mitarbeitern das 'Du' an - "Herzlich, Alexander, Hanjo, Hans-Otto, Neela, Petra, Rainer & Winfried". Die Geste war der Startschuss für den 'Kulturwandel 4.0', einen konzernweiten Transformationsprozess, der die Wettbewerbsfähigkeit des Unternehmens im digitalen Zeitalter sichern soll. Die Ziele sind u.a. "mehr Offenheit, Mut und Ergebnisorientierung, größere Freiräume und mehr Verantwortung für den einzelnen Mitarbeiter, eine veränderte ...
 
Working out loud: "Wer nicht vernetzt ist, kommt nicht weiter"
25.05.2018
Jochen Adler war zur gleichen Zeit in der IT bei der Deutschen Bank wie der Initiator von Working Out Loud", John Stepper. Ihn begeistert WOL als einfache Methode, um neue Kompetenzen zu entwickeln. "2008 war die Deutsche Bank recht früh dabei, ein internes soziales Netzwerk einzuführen", erinnert sich Jochen Adler an eine der Initialzündungen für WOL. John Stepper gehörte damals zu den IT-Führungskräften. "Damit verbunden war natürlich die Frage, was es bedeutet, wenn jeder Mitarbeiter am Chef vorbei kommunizieren kann. Das ist eine Machtverschiebung ...
 
Organisationen bootstrappen mit Soziokratie - Teil 1
25.05.2018
Wie kann eine Organisation überlebensfähiger, agiler, antifragiler oder schlicht nur fitter für morgen werden? Die Frage treibt mich immer wieder um - insbesondere, wenn ich während meiner Clean Code Trainings und Beratungen sehe, wie "oben und unten" auf unterschiedliche Weise geklagt und gelitten wird. Flüssige und zufriedene Arbeit sieht anders aus. Neue Impulse in Richtung einer möglichen Verbesserung hat mir dazu gerade die Denkwoche "Unternehmensweite Agilität" mit Jutta Eckstein im schönen Château d'Orion in Südfrankreich gegeben. Dort haben wir ...
 
Align Customer and Employee Journeys and Loyalty Will Follow
25.05.2018
Change doesn't happen overnight, nor does it occur simply because a company established some new policies and procedures. Rather, change occurs when teams see where they are heading, and when managers help them map out their path. As part of that journey, team members need a process for measuring their progress. Teams must also identify, from both a customer and team member perspective, the process changes that will improve performance and build a positive culture of engagement and productivity. The factors that contribute to a positive culture ...
 
How to Digitally Transform Into an Intelligent Workplace
25.05.2018
Having already invested in building an engaging digital workplace to drive employee productivity, many firms are looking closely at simple AI technology to heighten this experience even further. From voice-activated search becoming the norm, to IoT devices making the leap from home to the office and the increasing use of AI and robotic process automation, the digital workplace landscape is changing into the intelligent workplace and it's all about flexibility and integration here on out. By 2020, Gartner predicts over 50% of medium to large enterprises ...
 
Digitalization is not about changing employees' behaviours
25.05.2018
Does technology determine how we work or should we determine how we want to work with technology? Maybe it's a combination of both, a symbiotic relationship? Recently, digital behaviour change has been in focus of human resource professional discussions. HR is supposed to drive and support this behaviour change to fully embrace a company's digitalization journey. "[...] Implementing a digital solution is one thing, to change people's behaviour to use and like the solution is another.", wrote an HR professional in a social media feed. Here's a balancing ...
 
6 elements to create a high-performing culture
25.05.2018
What often separates the highest-performing organizations from the rest is culture. We view culture as the cumulative effect of what people do and how they do it - and it determines an organization's performance. If culture is so vital, then how do you make an organization's culture as high-performing as possible? No one-size-fits-all formula exists, but our research and experience point to six elements that help organizations do just that. Define behavior changes that unlock business performance Uncover root cause mindsets and reframe them Engineer ...
 
Die neue Rolle des Intranets im Digitalen Arbeitsplatz. Oder: Wie Wissen in der Organisation fließen kann
24.05.2018
Bereits vor 4 Jahren haben wir in einem Artikel herausgearbeitet, wie sich die interne Kommunikation in Organisationen verändert und welche Potenziale sich für Unternehmen und Mitarbeiter dadurch ergeben. Nun möchten wir den Blick noch einmal etwas weiten und dazu das große Ganze in den Blick nehmen. Denn: Was beobachten wir aktuell? Die tägliche Herausforderung der internen Kommunikation ist heute oft, dass es in einer Organisation viele parallel existierende Systeme und Plattformen gibt, auf denen unterschiedliche Informationen, Kommunikationen, Projektarbeit ...
 
Wie (auch) HR mit drei einfachen Gesetzen zum agilen Antrieb wird
24.05.2018
von Guido Bosbach - "Kann HR agil" war meine wirklich fundamental ernst und zugleich bewusst provokant gestellte Frage in meinem Beitrag der letzten Woche. Die Reaktionen waren recht eindeutig: Natürlich "Kann" HR agil und muss es auch. Zugleich zeigt die parallel gestartete Umfrage zum Selbstbild, die weit HR hier noch zurückhängt. (Ein paar mehr Zwischenergebnisse am Ende dieses Beitrags). Dabei gibt es für Unternehmen und Mitarbeiter (in HR), die in Branchen arbeiten in denen Agilität nicht nur als ein Trend wahrgenommen wird, sondern in denen die ...
 
Führen heißt, Fragen stellen statt Antworten geben
24.05.2018
von Marcus Raitner - Führung heißt, andere erfolgreich machen. So lautet die Führungsphilosophie von Sundar Pichai, dem CEO von Google. Der Gründer der Drogeriemarktkette dm, Götz W. Werner, wird noch konkreter und stellt fest: "Führung ist heute nur noch legitim, wenn sie die Selbstführung der anvertrauten Mitmenschen zum Ziel hat." Führung ist also eine gleichwertige Funktion innerhalb und für eine Gruppe von Menschen und immer eine Begegnung zwischen Erwachsenen auf Augenhöhe. Im Gegensatz zum tayloristischen Management, dessen Geist immer noch viel ...
 
5 Prinzipien guter Zusammenarbeit in digitalen Zeiten
24.05.2018
Im Zuge der Digitalisierung verändert sich auch die Art und Weise, wie wir in Organisationen zusammenarbeiten grundlegend. Anforderungen werden komplexer und wir müssen nicht nur immer schneller reagieren, sondern neben dem Tagesgeschäft auch noch vorausschauend agieren. Dies bedarf neuer Arbeitskonzepte und flexiblerer Formen der Zusammenarbeit, auch unabhängig vom Arbeitsort. Moderne Kommunikationstechnologien und digitale Werkzeuge machen es möglich. Beispielsweise können wir Meetings heute auch online über Videokonferenzen abhalten oder gemeinsam ...
 
Working Out Loud als Methode zur Vorbereitung auf die Bachelorarbeit
24.05.2018
In den letzten 10 Wochen in unseren WOL-Circles tauchten immer wieder Fragen auf, wie z.B. "Was hast Du in der letzten Woche gelernt?", "Bist Du Deinem Ziel näher gekommen?", "Was hat Dir WOL bisher gebracht?", "Auf welche Herausforderungen bist Du gestoßen?" Auch wenn noch 2 weitere Circles anstehen, glaube ich, dass es Zeit ist ein persönliches Fazit zu ziehen. Viele Fragezeichen vor dem 1. WOL-Circle Kurz und knapp nach 10 Wochen Mein Weg zum Ziel Rückblick auf Woche 8 und 9 Die Arbeit im Circle Lass Dich ein auf das Abenteuer WOL [...] ...
 
Community managers delivering stellar ROI despite extensive burnout
24.05.2018
The 2018 Community Roundtable survey of community managers is out. Some very encouraging results but resource pressures are leading to heightened stress and burnout. Happe, who has led the Community Roundtable since 2009 kindly sent me a copy of the 2018 annual survey among community manager practitioners. (Download link.) While the survey respondents are self-selecting, the results are extraordinary and instructive. Key findings Communities are change agents: Community programs impact multiple functions, stakeholders, and departments in organizations. ...
 
Intranet Measurement Isn't Simple Cause and Effect: Find the Metrics That Matter
24.05.2018
Measurement goes wrong when it lacks a purpose. When measuring the effectiveness of your intranet or digital workplace, it's important to link your activities with the beneficial outcome you are seeking. By analyzing how strong your effect is on these goals, you'll reach a better understanding of how to track it. Intranet and digital workplace practitioners work in a complex world. Internal communications, collaboration, knowledge management and findability do not often operate in a simple domain where the inputs directly result in expected ...
 
How do we train workers for jobs that don't exist? Executives with nearly 1 million employees weigh in
24.05.2018
Dave McKay is worried. The CEO of Canadian bank RBC, McKay recently read a report written by his team that that at a minimum, 25% of the jobs in Canada will significantly change in the near future due to technology. Another 50% will at least be materially changed as well. Of course, McKay doesn't need to read a report to know change is coming. With RBC employing more than 80,000 workers across their retail stores and corporate offices, McKay sees every day how technology is making his employees anxious about the future. "My view is this could be a bumpy ...
 
Digital Leadership: Was Manager in der digitalen Arbeitswelt beachten müssen
23.05.2018
Die digitale Transformation verändert Geschäftsmodelle und führt in Märkten zu Disruptionen. Neue digitale Kompetenzen werden benötigt, und auch die Arbeitswelt muss sich transformieren. In der aktuellen Ausgabe von Konrads Management-Kolumne spricht Daniel Konrad mit Karrierecoach und Buchautor Thomas Landwehr über die digitalen Herausforderungen von Managern. Ihr Buch trägt den Titel "Karriere im Umbruch: Strategien für Manager in der digitalen Arbeitswelt". Wie ist dieses Buch entstanden? In den Medien wird häufig das Thema New Work mit seinen Veränderungen ...
 
Make or Buy? Digitale Transformation kann man nicht kaufen
23.05.2018
Immer mehr Unternehmen suchen den Schulterschluss mit Start-ups und hoffen, so ihre eigene Digitalisierung zu bewältigen. Ein Trugschluss. Denn für eine erfolgreiche digitale Transformation lautet die Devise: Selber machen! Die Zusammenarbeit mit Start-ups liegt voll im Trend: Kaum ein Konzern, der heutzutage nicht zumindest an ein paar Start-ups beteiligt ist oder gar ein eigenes Accelerator- oder Inkubator-Programm aufgesetzt hat. Und auch im Mittelstand gewinnt die Kooperation mit Jungunternehmen an Beliebtheit. Mehr als jedes dritte deutsche Großunternehmen ...
 
The role of Organisational Network Analysis in People Analytics
23.05.2018
One of the most exciting trends in people analytics is the rapid growth of Organisational Network Analysis (ONA), which whilst not new is witnessing a resurgence thanks to developments in technology, new ways of working and changing business requirements. When I meet with people analytics leaders, ONA regularly crops up in the conversation as one of the techniques that they have either already begun to use or plan to deploy within their organisations. Indeed, research conducted by Insight222 towards the end of 2017 found that ONA was the analytical technique ...
 
Employee Centred Learning & Development: A Model for the Modern Workplace
23.05.2018
by Jane Hart - I have written extensively about how my 11 year longitudinal study into learning tools shows that more and more individuals are doing a lot to learn for themselves - by Googling what they need, by watching YouTube to get quick answers to their performance problems, by building a professional network of people from whom they can learn on an ongoing basis, as well as signing up for Web courses or MOOCs if they want to learn something more formally. And this is very important, because nowadays everyone needs to be an independent lifelong ...
 
Ease The Employee Experience By Simplifying Workplace Policies
23.05.2018
We continue to hear about the importance of the employee experience, yet we don't hear many solutions. Rather, we spend a lot of time admiring the problem of low employee engagement. Let's put this in perspective: If I input the search terms "employee experience," I get 4.2 million search results in 0.34 seconds. Clearly this is a popular topic, but what does it actually mean? To answer this question, take a few moments and contemplate your experience outside of the work environment. How difficult or easy is it to get things accomplished? How ...
 
Building a Skills Bridge to Industry 4.0
23.05.2018
The technology revolution is radically transforming every aspect of our lives with enormous social and economic benefits. I'm often asked whether this revolution will leave behind certain workers. I recently participated in a panel discussion on Industry 4.0 at the IBM Think 2018 conference. We talked a lot about the disruption we're seeing across industries, from high-tech to manufacturing to financial services. It's true that many jobs are being transformed by Industry 4.0, shifting millions of workers into roles that require new skills, particularly ...
 
You're Not Just Imagining It. Your Job Is Absolute BS
23.05.2018
Anthropologist David Graeber's new book accuses the global economy of churning out meaningless jobs that are killing the human spirit. If you voted for Bernie Sanders, have sea-punk green hair, and wear a pin declaring "Capitalism Is the Crisis," you may already be familiar with David Graeber's writings on the takeover of our lives by bulls-- jobs. Graeber, an anthropology professor at the London School of Economics, was a mover and shaker in the Occupy Wall Street movement and is well known for his approachable critiques of neoliberal free market ideology. ...
 
If You Want to Be Successful, Stop Asking for Permission
23.05.2018
The most successful people have one thing in common. They don't ask for permission. Instead, they act. What are your personal goals? What kind of things do you want to achieve in your life? Maybe you want to quit your job. Or, perhaps you want to start a company because you feel you're worth more than your resume. People want to make changes on many aspects of their life. But why do so few people choose to do something about it? I was considering this idea when I came across a post by entrepreneur, investor, and social media personality Gary ...
 
Corporate Influencer: Helden der Arbeit
22.05.2018
Corporate Influencer sind zum Trendthema der Kommunikation avanciert. Die Idee dahinter: Plaudern die eigenen Mitarbeiter in sozialen Medien locker- flockig über Job und Arbeitgeber, hat das mehr Wirkung, als externe Blogger, YouTuber und Instagram-Stars je entfalten könnten. Wie man digitale Markenbotschafter im Unternehmen findet, steuert und unterstützt. Sven Müller ist Busfahrer bei den Stadtwerken Neuss - und so eine Art Beta- Tester. Im Blog des Nahverkehrsunternehmens beschrieb er Ende Juli 2017, warum es im Sommer in den Neusser Bussen immer ...
 
Is Your Intranet Lost in the Fog?
22.05.2018
People often say their intranet project was "a journey" but miss out that the mode of transport was a roller coaster. You spend ages getting everything ready to justify an investment and it's just like queuing for an hour for a ride at the amusement park. Then you get strapped into the roller coaster, thrown around like a rag doll and delivered, somewhat flustered and excited, at the other end (albeit with a much lighter wallet). You are then thrust away from the pretty lights and screams of delight towards a darker and more sober place called "Business ...
 
Cognitive Search and the Intelligent Workplace: Learning Starts With the Basics
22.05.2018
With all the hype around artificial intelligence (AI), cognitive search and intelligent intranets, it's hard to understand how to actually apply those new technologies to improve the workplace. But it may not be that difficult: If you get a few of the basics right, you can put an effective cognitive search system in place and set it up for ongoing growth. Machine learning (ML) is behind all this, and it is advancing incredibly quickly. Sometimes it's touted as almost magic, but in fact the underlying algorithms in machine learning have not really changed ...
 
The State of Community Management 2018
22.05.2018
The State of Community Management (SOCM) research has evolved with the industry, moving from qualitative to quantitative. Initially, the research focused on the practices and tactics of community management (from 2011-2013) and then evolved into discussing the operational approaches needed to do community management well (from 2014-2017). What community management is and how it is effectively executed have now largely been documented. This year, we are transitioning the research yet again and focusing on the strategic impact communities are having and ...
 
Building Social Leadership Circles
22.05.2018
by Julian Stodd - Social Leadership grows as a movement: not imposed from the top, but rather connected through every level. It does not follow the boundaries and structure of the formal hierarchy, but instead reaches out through bonds of trust, and new conversations. It is powered not by rules and process, but by reputation and humility. The exertion of Social Leadership is not through words, but action. I'm playing with models of developing Social Leadership at scale: how do you start? Perhaps with the idea of Social Leadership Circles: a cohort that ...
 
Classroom training and E-Learning are the least valued ways of learning. This is what it means for L&D
22.05.2018
by Jane Hart - Although entries are still being accepted for the 7th Learning in the Workplace survey, here is a screenshot of the results as at 21 May (from 5.5K+ responses). The table ranks the importance (value/usefulness) of the 12 different ways of learning in the workplace for INDIVIDUALS by their combined Very Important + Essential scores. The red figures highlight where the most responses were received in each category. What do these results mean for L&D? I think they mean THREE key things. FIRSTLY, it means that most of L&D's efforts ...
 
Understanding The Six Pillars Of Digital Transformation Beyond Tech
22.05.2018
It is no secret that we are no longer pining for the digital transformation to become a part of our lives. It's right here, waiting for us to jump in. The digital transformation is all about technology, right? While in essence the answer is yes, it's not the only focus. In fact, I would argue that in order for the digital transformation to be successful, companies need to focus on six pillars beyond technology; perhaps thinking of digital transformation as "Tech-enabled change." However, this change is only possible if we build the right kind of organization ...
 
Tech Platforms and the Knowledge Problem
22.05.2018
Friedrich von Hayek, the preeminent theorist of laissez-faire, called the "knowledge problem" an insuperable barrier to central planning. Knowledge about the price of supplies and labor, and consumers' ability and willingness to pay, is so scattered and protean that even the wisest authorities cannot access all of it. No person knows everything about how goods and services in an economy should be priced. No central decision-maker can grasp the idiosyncratic preferences, values, and purchasing power of millions of individuals. That kind of knowledge, ...
 
Future of Work - Warum braucht es überhaupt eine neue Arbeitswelt?
21.05.2018
Deutschland hatte letztes Jahr das höchste Bruttosozialprodukt aller Zeiten, die niedrigste Arbeitslosenquote seit der Wende und auch der technologische Fortschritt ist kaum aufzuhalten. Müssen wir uns unter diesen Umständen denn wirklich mit der neuen Arbeitswelt beschäftigen? Mit der alten Arbeit läuft es doch bisher ganz passabel. "In the Future of Work, late adopter means out of business" - Jacob Morgan Ob man als "Late Adopter" tatsächlich gleich dicht machen muss, sei einmal dahingestellt. Aber die Tatsache, dass es im Rennen um die Zukunft der ...
 
Managen Sie noch oder ermöglichen Sie schon?
21.05.2018
Change im Unternehmen gehört heute zum Standardrepertoire eines guten Managers. Nur lässt sich Change leider weder managen, noch wird er in der Organisation einfach durchgewunken. Die Weiterentwicklung des Unternehmens fängt jedoch beim Mindset an. Veränderung ist daher eine der anspruchsvollsten Herausforderungen, derer man sich stellen kann. Wie sie gelingen kann, welche Einstellungen dabei hilfreich sind und welche Tools unterstützen, lesen Sie hier im dritten Teil unserer Serie "The Future of Business is Exponential". Wie ist Ihre Einstellung zu ...
 
Personalmanagement: Ich bin zwar Chef, aber ich übe noch
21.05.2018
Es ist unmöglich, eine Führungsposition zu haben und keine Fehler zu machen, die schmerzvoll für die Mitarbeiter sind. Chefs sollten ehrlicher sein - und demütiger. n einem früheren Leben war ich ein Seminar-Junkie. Bis ich etwa 30 wurde, besuchte ich viele Coaching- und Kommunikationsfortbildungen und arbeitete als Coach. Noch lebhaft erinnere ich mich an einen Satz, den ein Ausbilder einmal sagte. Es war die Antwort auf die Frage, wann man bereit sei, endlich selbst, ohne Begleitung, mit Klienten zu arbeiten. Der Trainer sagte: "Ach wisst ihr, die ...
 
Dem Intrapreneur is' nix zu schwör: So geht radikale Innovation(skultur) bei Bosch
21.05.2018
grow heißt der neue Ludwigsburger Kreativcampus des Technologieriesen Bosch. Unter seinem Dach bietet die firmeneigene Start-Up GmbH vornehmlich internen Gründerteams die Plattform, ihre digitalen Konzepte zu verwirklichen. Dabei gewährt grow den Mitarbeitern die gleiche Agilität und Dynamik wie in einem klassischen Start-up, aber darüber hinaus den Komfort und die Sicherheit eines großen Unternehmens. Wie funktioniert der interne Inkubator des Stuttgarter Konzerns? Was macht ihn erfolgreich? Vertragen sich Neues und Altes? Gibt es Königswege zur Innovation ...
 
Digital Workplace: Building a Culture of Engagement and Productivity
21.05.2018
Across the globe, employee disengagement continues to be on the rise. Gallup has found that only 15% of employees are actively engaged in their work. Why is this a problem? Gallup has also previously estimated that actively disengaged employees cost the U.S. from $450 billion to $550 billion per year. While there are many reasons for employee disengagement, feeling they lack the tools they need to do their jobs often comes up as a primary issue -- and that's the organizations' fault. Too often, employees are asked to manage their workflows across a dozen ...
 
Why The Command-and-Control Mindset Is Killing Your Company
21.05.2018
The world has reached a key moment in the history of the way we work. We have entered a new business environment, dictated by rapid changing technological variables that create an entirely new economic landscape. Exponential growth of our interconnected world forces us to see the world anew. The 21st century asks for a different mindset now the rules of the game have fundamentally changed. In this game it is not anymore relevant to optimize an organization's efficiency based on a stable set of known variables. Instead, there's a strong need to adapt ...
 
Entanglement
21.05.2018
by Simon Terry - We all have a moment of entanglement. We are beavering away at our work, pouring all our efforts into a task that we believe of the greatest importance. We are stressed and feel overwhelmed by what we have to do. Customers, colleagues and bosses are placing their demands and we are racing to keep up with our work. We are entangled in the doing of our work. So deeply entangled in work's own logic that we have lost an important thing - perspective. We lose the degrees of freedom of action that come from perspective. Then one way or other ...
 
Report: U.S. workers hate 'open' office spaces
21.05.2018
Would you change jobs to find a less annoying workspace? According to survey data collected by Bospar PR, it would appear many of us would--especially those toiling in an "open" office setting. The survey, which garnered responses from a diverse cross-section of 1,000 U.S. workers, found that 76 percent of Americans "hate open offices." The top reasons cited included: Lack of privacy (43 percent) Overhearing too many personal conversations (34 percent) Cannot concentrate (29 percent) Worries that sensitive information can be leaked (23 percent) Can't ...
 
Research: Do People Really Get Promoted to Their Level of Incompetence?
21.05.2018
You've probably encountered managers you admire more for their technical skills than for their actual leadership skills. Perhaps it's the familiarity of this experience that lends the Peter Principle its popular appeal. The Peter Principle, laid out in a 1969 book by Dr. Laurence J. Peter, describes the following paradox: if organizations promote the best people at their current jobs, then organizations will inevitably promote people until they're no longer good at their jobs. In other words, organizations manage careers so that everyone "rises to the ...
 
Enterprise Social Networks: Chancen und Hürden in der internen Unternehmenskommunikation
18.05.2018
Sarah Maulhardt ist seit April 2018 Managerin im Bereich Employee Engagement und Change Management bei Weber Shandwick. In ihrem Blogbeitrag gibt sie einen Einblick in die Erkenntnisse ihrer Masterarbeit zum Management von Enterprise Social Networks deutscher Großunternehmen. Ziel der Arbeit war es, sowohl auf theoretischer Ebene Möglichkeiten und Herausforderungen des Kommunikationsmanagements in ESN aufzustellen, als auch im Rahmen einer qualitativen Befragung mit 15 Kommunikationsverantwortlichen diese zu überprüfen und zu erweitern. Kein Wandel ohne ...
 
Working Out Loud: Fitnessprogramm für die Neue Arbeit - Vernetzung und Hormonhaushalt (Folge 2)
18.05.2018
von Sabine Kluge - Ein ausgeglichener Hormonhaushalt - Oxytocin, Dopamin, Serotonin macht glücklich, ausgeglichen und verbunden: Eine wunderbare Wechselwirkung mit Kollaboration und Kommunikation, sprich Vernetzungshaltung. Warum ist Working Out Loud - die Haltung, kollaborativ zu arbeiten, ein Fitnessprogramm für die Neue Arbeit? Weil es "nebenbei" eine Reihe von Mitarbeiter-Fähigkeiten trainiert, die notwendig sind, um sich wirksam sozial zu vernetzen - und um damit sein Unternehmen agil, schnell und innovativ zu machen. Die Beobachtung, dass es Menschen, ...
 
HR - was geht?! Oder eher: Was geht (noch) nicht?
18.05.2018
Der Messe- und Konferenz-Marathon kommt gerade erst ins Rollen in diesem Jahr. Nach der DGFP-Konferenz im Rahmen der re:publica, der Gravity+ von Quadriga und der Zukunft Personal Nord, die kleine Schwester der ZP in Köln, geht es mit dem Personalmanagementkongress des BPM und besagter ZP in Köln weiter. Gefühlt habe ich neben meinem Vollzeitjob eine Menge Wochenenden und Urlaubstage für meinen Job on top draufgehauen. Hat sich das denn gelohnt? Damit man irgendwie nicht total den Überblick verliert, ist es ja wichtig, zwischendrin mal kurz durchzuatmen ...
 
Creating Good Employee Experiences Is Within Reach
18.05.2018
Organizations have renewed their focus on providing quality customer experiences (CX). They are shifting their practices and offerings to better accommodate and serve their customers, regardless of the types of customers they have. However, companies must be mindful not only of the experiences they offer their customers, but also of the experiences they offer their employees. I'd argue it's impossible to offer the customer a good experience without first ensuring that employees have good experiences on the job. When your employees feel supported ...
 
Agile sensemaking
18.05.2018
by Harold Jarche - "Complex environments represent a continuous challenge for sensemaking in organizations. Continuous ambiguity exerts continuous pressures on organizations to modify their patterns of interaction, information flow and decision making. Organizations struggle to address situations that are precarious, explanations that are equivocal and paradoxical, and cognitive dilemmas of all kinds. This creates a demand for innovative approaches in sensemaking. Since agility is what is required in navigating complexity, we can call these new approaches ...
 
Overcoming the employee disengagement epidemic
18.05.2018
"Employee disengagement is an epidemic of epic proportions," says Tim Eisenhauer, Co-founder of Axero Solutions and author of the newly released 'Who the Hell Wants to Work for You: Mastering Employee Engagement'. MARGINALIA speaks with Eisenhauer to explore his new book and what organisations can do to improve engagement. Tim Eisenhauer is President and Co-founder of Axero Solutions, the company behind Communifire's modern, flexible intranet solution. Eisenhauer is also the author of the newly released 'Who the Hell Wants to Work for You: Mastering ...
 
Digitalisierung ist ein Langstreckenlauf
17.05.2018
Ungeduld wird bei Führungskräften oft als Schwäche genannt, wenn diese auf hinderliche Aspekte in ihrem Arbeitsalltag angesprochen werden. Gleichzeitig ist Ungeduld nicht unbedingt eine Schwäche, sondern wirkt als ob man engagiert ist, etwas rasch tun bzw. ändern möchte - und das scheint die Digitalisierung auf den ersten Blick auch zu fordern. Die Führungskräfte stellen sich dieser Herausforderung und akzeptieren es. Einzelne Unternehmen setzen auf andere Strategien, beispielsweise auf Entschleunigung, wie u.a. SAP und Google. Aber verdeckt wirkt hier ...
 
Fragen Sie sich auch immer mal wieder, warum das mit Lean nix wird?
17.05.2018
Geht Ihnen auch so, Sie verstehen ganz genau was an den Prozessen in Ihrer Organisation so richtig schief läuft? Und haben Sie nicht schon ganz oft in zig Meetings mit "allen Kolleginnen und Kollegen" darüber gesprochen? Sind es nicht auch immer wieder die gleichen Themen die Sie ansprechen, ob bei der Geschäftsführung oder bei den Mitarbeitenden, für die Sie möglicherweise verantwortlich sind und doch ändert sich nicht wirklich etwas? Und fragen Sie sich dann nicht auch, warum dass mit Lean - egal wie man bei Ihnen Geschäftsprozessorganisation in Ihrer ...
 
Die heimlichen Spielregeln
17.05.2018
von Kurt Brand - Während des größten Teils meines Berufslebens habe ich für große, internationale High-Tech-Konzerne gearbeitet. Solche Unternehmen sind häufig in Matrixorganisationen strukturiert, die sich in der Regel aus Unternehmenszentralen, Geschäftseinheiten und regionalen Einheiten zusammensetzen. In allen Matrixorganisationen, für die ich das Vergnügen hatte zu arbeiten, wurde ich mit Konflikten und egoistischem Verhalten von Führungskräften und Mitarbeitern konfrontiert, welche sich häufig sehr negativ auf die Gesamtleistung der jeweiligen ...
 
Short Note about the End of Social & Bringing Back the Work Support into Future of Work!
17.05.2018
by Bjoern Negelmann - Isabel de Clercq - practical futurist, keynote speaker, author of the book "Social Technologies in Business. Connect - Share - Lead." - triggered a very nice discussion on her LinkedIn profile yesterday - with the following citation and question: "Social collaboration might be needed in organisations with a lot of engineers dispersed geographically. But we don't need it. We are a different company. In a different domain. In a country where hierarchy always has done the trick. And by the way: we are not threatened. We keep on growing ...
 
Customer-Centric? Employee-Centric? How About a People-Centric Culture
17.05.2018
While customer experience strategies and transformations must include a priority focus on the employee experience, they often don't. Many companies believe they can improve the customer experience without improving the employee experience. Big mistake. The correlation is real. Happy employees lead to happy customers. So why don't we just talk about people experience strategies, instead? Let's focus on making companies more people-centric rather than profit-centric. Yes, companies must make money, but there's a better way of doing it that benefits all ...
 
Where's the Library?
17.05.2018
by Marcus Raitner - nowledge work requires concentration. To this end, universities have libraries in which one can focus on studying. In most of our companies there are no such zones for uninterrupted work. The credo there is teamwork and its highest value is communication. The results are working days that consist mostly of scheduled or spontaneous meetings with blocks of work in between that are too short for any meaningful in-depth work and are only used to respond to the flood of e-mails accumulated during these meetings or that are more or less ...
 
The Silent Killer: people risks and culture
17.05.2018
A prevalent theme that continues to bubble up at the moment is workplace culture. In the wake of the emissions conspiracy, Volkswagen CEO Herbert Diess has stated that creating an open and transparent culture is a key priority for the organisation. Then there's the Royal Commission (Australia) revealing some outrageous behaviours in the banking and finance sector which are largely being attributed to 'poor culture'. Our history is littered with examples of where workplace culture is identified as the root of serious misconduct and catastrophic events. ...
 
How the Enlightenment Ends
17.05.2018
Philosophically, intellectually -- in every way -- human society is unprepared for the rise of artificial intelligence. Three years ago, at a conference on transatlantic issues, the subject of artificial intelligence appeared on the agenda. I was on the verge of skipping that session--it lay outside my usual concerns--but the beginning of the presentation held me in my seat. The speaker described the workings of a computer program that would soon challenge international champions in the game Go. I was amazed that a computer could master Go, which is ...
 
Demokratische Strukturen sind ein Indikator für ein Unternehmen der Zukunft
16.05.2018
von Siegfried Lautenbacher - Mit diesem Blogbeitrag wollen wir auf eine neue Veranstaltung aufmerksam machen, die am 15. Juni in Berlin stattfinden wird. Die '(Un-)Konferenz' "Neue Konzepte für Neue Arbeit". Wir machen hier bei BeaS gerne etwas Werbung dafür, weil das priomy-Team um Andreas Zeuch und Daniela Röcker ein Thema aufgreift, das auch aus unserer Sicht viele relevante Facetten hat. Einen ersten Eindruck von den Themen gibt dieses Interview mit Daniela Röcker. Sie veranstalten zum Thema 'Neue Konzepte für Neue Arbeit' eine sogenannte 'Un-Konferenz'. ...
 
Mythos Agile
16.05.2018
Warum der Hype um Agile oft viel zu kurz greift und wir zuerst über Werte und Prinzipien sprechen sollten Wenige Begriffe geistern aktuell so schillernd durch die Wirtschaftspresse, Konferenzprogramme und Konzernzentralen, wie das Wörtchen Agile. Die Diskussionen um dieses Schlagwort erinnern an jene Debatten, die seit geraumer Zeit zum Thema New Work geführt werden. Aktuell besteht die Gefahr, dass gute und über Jahre erprobte Ideen im Zuge der massiven öffentlichen Rezeption verwässert werden und zur Marketing-Groteske verkommen. Wie ist das gemeint? ...
 
How to Make Sure Agile Teams Can Work Together
16.05.2018
Increasing volatility, uncertainty, growing complexity, and ambiguous information (VUCA) has created a business environment in which agile collaboration is more critical than ever. Organizations need to be continually on the lookout for new market developments and competitive threats, identifying essential experts and nimbly forming and disbanding teams to help tackle those issues quickly. However, these cross-functional groups often bump up against misaligned incentives, hierarchical decision-making, and cultural rigidities, causing progress to stall ...
 
What's the point of an LMS in the modern workplace?
16.05.2018
by Jane Hart - The discussion about the usefulness of an LMS has been going on for years. Here are 10 reasons why a L&D team might (want to) use an LMS - but are they relevant in the modern workplace? It's the place to manage compliance and regulatory training It's the place to track access to and use of e-learning It's the place to host performance support and other resources It's the place to host social learning It's a source of continuous learning It's the best way to engage people with learning It's the place to track everything everyone learns ...
 
Knowledge Management in a big organisation - local or global?
16.05.2018
by Nick Milton - "How can you implement a common approach to Knowledge Management, in a globally diverse company?" How much of a Knowledge Management framework needs to be consistent around the globe, and how much can you vary on a local basis? The answer is that you select certain global commonalities, but allow local expression of these. And the local expressions could be localised by geography or by corporate division. There are several elements which need to be common, and applied globally. Knowledge Management needs a common vision and a common ...
 
The Ultimate Strategy: Network & Influencer Based Communication
16.05.2018
At the upcoming IABC World Conference in Montreal - Mike Klein, Michael Nord and myself will be on stage to talk about "The Ultimate Strategy: Network & Influencer Based Communication". It is an ambitious session that should not be missed by anyone involved in internal communications. The session will cover WHY you should care about networks & influencers, facts on WHAT it is and HOW you can utilize networks & influencers as the Ultimate Strategy. One of your key learnings after the session will be the most important rule to know for Internal ...
 
They don't just get it
16.05.2018
by Simon Terry - Experts in collaboration and productivity tools can be overly familiar with the tools and capabilities of the leading platforms. Working daily in the tools and listening to a continuous flow of updates we no longer see have the same view of these tools as an every day employee. Employee won't just get the value of new tools and features. We need to help employees make sense of the potential of new tools. Their work is challenging enough. They don't need to become experts in collaboration and productivity too. However, learning to create ...
 
Telekom gibt sich Ethikkodex für Künstliche Intelligenz
15.05.2018
Die Deutsche Telekom schreibt sich einen ethisch verantwortungsvollen Umgang mit Künstlicher Intelligenz auf die Fahnen. Neue Leitlinien sollen den Umgang mit der "mächtigen Technologie " regeln, so Technikvorstand Nemat. Die Deutsche Telekom hat einen Kodex für den Umgang mit Künstlicher Intelligenz (KI) entwickelt. Die Leitlinien, die der Konzern am Freitag auf seiner Webseite veröffentlicht, geben vor, wie im Unternehmen mit intelligenten Algorithmen gearbeitet werden soll. "Künstliche Intelligenz ist eine mächtige Technologie", sagt Claudia Nemat, ...
 
Resonante Führung in der Praxis: Der Wandel vor dem Wandel
15.05.2018
Ein erfolgreicher Wandel setzt ein neues Klima des Miteinanders voraus. Das herkömmliche Change Management, das auf eine Veränderung der Dinge fokussiert, greift hierfür zu kurz. Die Transformation sollte, um nachhaltig wirksam zu sein, bei der Veränderung des Denkens ansetzen. Resonanz ist spürbar Wenn sich Top-Manager, die sich vorher nicht kannten, nach anderthalb Workshop-Tagen herzlich in die Arme schließen und beflügelt die Heimreise antreten, muss etwas passiert sein. Dieses Szenario erlebte ich zum Abschluss des "Inspiration Day", veranstaltet ...
 
Mit beiden Händen in die Innovation: Ambidextrie als ideales Führungsmodell
15.05.2018
von Willms Buhse - Wer erinnert sich? Bis in die 1980er Jahre noch wurden Linkshänder zu Rechtshändern umerzogen. Selten gab es damals Schüler, die beidhändig schreiben konnten. Die Fähigkeit, sich flexibel auf neue Umstände einstellen zu können und Fähigkeiten zu vernetzen, war einfach nicht gefordert. Dennoch wurde bereits 1976 der Begriff der Ambidextrie für Wirtschaftsorganisationen durch Duncan erstmals verwendet. Denn auch in den frühen 80er Jahren standen Unternehmen vor dem Problem, ihre Geschäfte ausbauen und sich gleichzeitig weiter entwickeln ...
 
Denk ich ans Management, überkommt mich Trauer
15.05.2018
von Guido Bosbach - So erstrebenswert ein Job im (Top-)Management, sei es im Mittelstand oder in einem Konzern, für manche erscheinen mag, er ist es aus meiner Sicht immer weniger. In Zeiten voller Unsicherheit, Dynamik, wachsender Komplexität und Vielfalt kann im Management nur dann gute Arbeit leisten, wer neben der Kompetenz für das Alltagsgeschäft eine Vielzahl von immer wieder neuen Sonderqualifikationen und Erfahrungen mitbringt. Man muss die Digitalisierung verstanden haben, Agilität leben, "new-work" zulassen und dem zarten Pflänzchen Innovation ...
 
Welche Lösungen es jetzt braucht, damit algorithmische Prozesse den Menschen dienen
15.05.2018
Verträglichkeitsprüfungen, Qualitätssiegel für Herkunft und Güte von Daten, Verbandsklagerechte für die Antidiskriminierungsstelle des Bundes, eine kompetente Algorithmenagentur - es gibt viele sehr konkrete Ideen, was zu tun ist, um algorithmische Systeme zum Wohl aller Menschen zu nutzen. Das Arbeitspapier "Damit Maschinen den Menschen dienen" zeigt das Spektrum der bisher in Wissenschaft, Wirtschaft, Zivilgesellschaft und Politik diskutierten Lösungsansätze und systematisiert den Überblick. Welche weiterführenden Schulen dürfen Kinder besuchen? Wo ...
 
Making new ways of working (NWoW) happen NOW!
15.05.2018
Twelve months ago, AFR announced on its front page ANZ's plans to 'blow up bureaucracy' with agile practices. Since then, ANZ has described its agile transformation as 'agile ways of working', 'agile working approach' or 'new ways of working'. While the term itself 'new ways of working' has been bandied around for a couple of years, adoption in organisations is still work in progress. The HR Zone defines New Ways of Working (NWoW) as 'an initiative looking to boost flexibility and retention, largely by removing many of the barriers and management ...
 
Three-day no-meeting schedule for engineers
15.05.2018
About 100 days ago, our product engineering team began experimenting with a three-day no-meeting schedule for individual contributors on our teams. It's not a big revelation that software development requires long stretches of uninterrupted time to focus. As Pinterest has grown, we've noticed the number of meetings also has increased. Having so many meetings can fragment an engineer's entire day, eliminating the stretches of uninterrupted time required to build software. Back in 2009, Paul Graham wrote the following, which speaks to this issue better ...
 
Digitales Change Management: Wir lassen niemanden zurück!
14.05.2018
Von wegen altes Eisen. Nur wer es schafft, seine Mitarbeiter für die digitale Kommunikation zu begeistern und ihr Know-how in die digitale Welt zu transformieren, wird wirklich erfolgreich sein, meint LEAD Kolumnist Karsten Lohmeyer. Digitale Transformation. Change. Disruption. Wir alle kennen diese Buzzwords. In vielen Unternehmen, Medienhäusern und Agenturen sorgen sie für Angst, Schrecken und Frustration. Verdiente Mitarbeiter gehen in die innere Emigration, warten nur noch auf den goldenen Handschlag und darauf, durch Digital Natives ersetzt zu werden. ...
 
Content-Klassifizierung: Wie attribuiert man Inhalts-Arten für die Content-Strategie?
14.05.2018
Um im Content-Dschungel die Übersicht zu behalten ist es wichtig Inhalte zu klassifizieren. Attribuierung hilft Ordnung in die eigenen Content-Assets zu bekommen sowie die Distribution von Inhalten besser planen zu können. Dieser Beitrag soll einige Möglichkeiten aufzeigen Inhalte nach bestimmten Attributen zu klassifizieren, um so Deinen Content für Audits vorzubereiten, optimal Inhalte in die Customer Journey einzuordnen, Inhalte besser mit Kennzahlen für die Erfolgsmessung zu versehen und für die Marketing Automation vorzubereiten. Viel Spass beim ...
 
Applying the MMB-method "make me better" in meetings and #ESN
14.05.2018
... to boost the value of the "We-Community" and Social Learning "Only Arguing" neither helps in personal meetings nor in Enterprise Social Networks. How the "make me better" method can help to boost the value and increase the outcome not only in personal meetings, but also of working with #ESNs. The Challenge of "Only Arguing" You might have experienced this in the past: A person has an idea or shares a thought in a meeting how to improve the business, workplace, a system or any other thing that is relevant to the attending group of people. And then ...
 
Intranet - why is it so important?
14.05.2018
An intranet within any organisation when designed effectively has the power to capture knowledge and share it throughout an organisation; breaking down barriers and fostering a collaborative collegiate culture where knowledge sharing and learning are a core value. The saying 'knowledge is power' is true. Knowledge that is shared and allowed to grow enhances an organisation's ability to best deal with the myriad of day to day risks and issues that it faces. How do we get people sharing knowledge/information/ideas? People need to feel secure that they ...
 
The Intranet Is Dead. Long Live the Modern Workplace!
14.05.2018
My first introduction to SharePoint must have been in 2008, when I started a new job as a consultant. The company I worked for just started selling Microsoft Office SharePoint Server 2007 to various customers. To be honest, it wasn't love at first sight. I really had to find my way within this massive and broad platform. I remember studying for the IT Pro exams and learning about the Shared Service Provider and Multilingual support. Oh boy. Don't even get me started about learning SharePoint Designer and InfoPath. Years, loads of grey hairs and many ...
 
Remote Workers Are Outperforming Office Workers - Here's Why
14.05.2018
Research shows that office workers cannot concentrate at their desks. Have you seen any of these gimmicky office designs? Candy dispensers in conference rooms. Hammocks and indoor treehouses. Tech companies tend to be the worst offenders with the startup favorites: beer taps and table tennis. Maybe there is fun for a moment when the candy bar drops - but does all that money spent on gimmicks deliver anything meaningful for the people who work there? I have to wonder why company founders are trying so hard with these in-office "perks." I get that the ...
 
How to Keep a Global Team Engaged
14.05.2018
Global teams have the potential to help organizations reach new markets and provide a seamless brand experience for customers across the world. But for global teams to work, team leaders need to make sure all members feel connected and engaged, regardless of their location or culture. From what I've seen when advising global teams, the psychological and emotional reaction people experience when participating on these teams can sink its effectiveness. Life on a global team isn't necessarily equitable. Employees far away from headquarters often have less ...
 
OrganisationsSilos - Realitätsverzerrer, Schutzraum oder Fundament? Wege aus einem klassischen Dilemma.
11.05.2018
von Guido Bosbach - Silos in Unternehmen stehen zunehmend in der Kritik. Je mehr Unternehmen auf schnelle Interaktion mit Kunden und Partner setzen, je wichtiger der interne Austausch wird, je anpassungsfähiger Strukturen sein sollen, desto mehr fallen die Nachteile dieser klar strukturierten und in sich abgeschlossenen Effizienztreiber ins Auge. Silos sind im Laufe der Entwicklung hin zu immer größeren Unternehmen das Allheilmittel gewesen, um fokussiert arbeiten zu können. Sie waren die Bereiche, in denen Experten mit anderen Experten die großen Probleme ...
 
Beziehungen statt Bytes: Digitale Transformation ist eine Frage der Führung
11.05.2018
Eine digitale Kultur kann nur gedeihen, wenn sie auch überzeugend vorgelebt wird: Im Kern der digitalen Transformation steht nicht die Implementierung digitaler Technologien, sondern ein neues Verständnis von Führung. Ein Auszug aus der Trendstudie "Hands-on Digital". Immer schneller, immer komplexer, immer digitaler: In vielen Unternehmen erleben Führungskräfte die Digitalisierung als eine Entwicklung, der sie hinterherzuhinken drohen. Um nicht auf der Strecke zu bleiben, starten sie wagemutige Reorganisationsprojekte, docken an Startups an, tauschen ...
 
Social Learning = Agiles lernen = fit bleiben für den digitalen Wandel
11.05.2018
von Peter Diekmann - Lernen verändert sich. Lehren auch. Weiterbildung wird neu definiert. Viele kluge Menschen schreiben und reden darüber. Viel davon habe ich versucht zu lesen. (Beim wb-web-Portal gibt es ein gutes Dossier dazu.) Tatsächlich habe ich aber erst durch selbst erleben verstanden, was da bei mir gerade passiert und warum meine persönliche Weiterentwicklung aus "Social Learning" besteht. Dies ist der erste Teil einer geplanten Trilogie, in der ich meine Lernreise mit Euch teilen möchte. Wir fangen mit dem Ende an: Hätte ich das vorher gewusst: ...
 
Liberté, Egalité, Agilité: Beweglich bleiben in Zeiten des digitalen Darwinismus
11.05.2018
Nur mit agilen Strukturen können Unternehmen auf die Anforderungen digitalisierter Märkte reagieren. Um die Agilität ranken sich jedoch so viele Mythen, dass eine bodenständige Interpretation überfällig erscheint. Lesen Sie hier den siebten Teil der Serie "Dematerialisierung" für die Internetplattform it-daily und deren Schwestermagazin it-Management. Der Begriff der Agilität taucht überall dort auf, wo die Zukunft eines Unternehmens verhandelt wird. Ob in Analystenkonferenzen, in Firmenpräsentationen, in Team- und Mitarbeiterbesprechungen - ohne einen ...
 
It's Not a Digital Transformation Without a Digital Culture
11.05.2018
Digital transformation is sweeping the business landscape. Leaders are embracing it wholeheartedly because they recognize its power. But as companies advance from pilot programs to wide-scale adoption, they often run into an unexpected obstacle: culture clash. Being a digital organization means not only having digital products, services, and customer interactions but also powering core operations with technology. Becoming one, therefore, requires a tectonic change in the activities employees perform as well as in their individual behaviors and the ways ...
 
New Study Finds That Collaboration Drives Workplace Performance
11.05.2018
It's perhaps fair to say that most modern workplaces endeavor to be social and collaborative affairs, and with good reason. A Stanford study from a few years ago found that even the mere perception of working collectively on a task can supercharge our performance. Participants in the research who were primed to act collaboratively stuck at their task 64% longer than their solitary peers, whilst also reporting higher engagement levels, lower fatigue levels and a higher success rate. What's more, this impact persisted for several weeks. "The ...
 
Why sensemaking will save agile
11.05.2018
Agile is and has always been about making sense in complex situations. Agile delivery Agile methods have gained widespread adoption in software development, because they perform better. In many sectors, software projects had become so complex and unmanageable, that something had to give. There were too many layers of complexity. Some of the complexity was associated with the nature of the task itself -- computational and cognitive complexity. Much of the complexity had to do with how people organized themselves to face that complexity. There were excessive ...
 
Enterprise 2.0: Social Collaboration setzt sich durch
10.05.2018
Social Collaboration setzt sich immer mehr durch, wie die "Deutsche Social Collaboration Studie 2018" zeigt. Erstmals seit Beginn der Zeitreihenstudie vor drei Jahren überwiegen digitale Formen der Zusammenarbeit mit "Social Collaboration Tools" die analogen Wege der Zusammenarbeit. Immer mehr Mitarbeiter nutzen Social Collaboration Tools. Das ergab die 3. Deutsche Social Collaboration Studie 2018 von Campana & Schott und dem Fachbereich Wirtschaftsinformatik der Technischen Universität Darmstadt. Die Studie will mithilfe einer Kennzahl den Social-Collaboration-Reifegrad ...
 
Digitale Massengräber des Wissens
10.05.2018
von Marcus Raitner - ast ein halbes Jahrhundert ist vergangen seit Ray Tomlinson 1971 die erste E-Mail versandte. Aus einer Technologie für wenige Nerds wurde nach und nach und spätestens seit den 1990er Jahren - man erinnere sich an Boris Becker's legendäres "Bin ich schon drin?" im AOL Werbespot 1999 - ein Massenphänomen. Heute empfängt oder verschickt der durchschnittliche Mitarbeiter mehr als 100 E-Mails pro Tag(!). Kein Wunder also, dass viele die E-Mail als Belastung empfinden und sogar große Konzerne wie Atos mittlerweile so weit gehen, interne ...
 
Designing the Digital Workplace for the End-to-End Employee Experience
10.05.2018
by Dion Hinchcliffe - As digital becomes instrumental to virtually every aspect of how we do our work in organizations today, two parallel and closely related concerns have joined the industry discussion. These two concerns, workforce engagement (which technology can very much help with) and the employee journey, have risen as urgent topics and joined the overall conversation about the needed capabilities of our work environments. This is because the designs of our future digital workplaces will so deeply inform and define these issues. Over the last ...
 
Design Your Employee Experience as Thoughtfully as You Design Your Customer Experience
10.05.2018
Improving customer experience is often a top business priority, but what about employee experience? Temkin Group reports a correlation between employee engagement and success in customer experience. In its 2016 Employee Engagement Benchmark Study, the firm showed that companies that excel at customer experience have one-and-a-half times as many engaged employees as customer experience laggards do. Gallup has found that a staggering 87% of employees worldwide are not engaged, but companies with highly engaged workforces outperform their peers by 147% ...
 
Ken Goodlad: Make Transition to Digital Workplace as Easy for People as You Can
10.05.2018
Over the past 14 years, Ken Goodlad has seen digital tools shift from playing a supporting role in the workplace to becoming integral to an organization's success with both its employees and the people they serve. "The move to digital-first is particularly important for somewhere like Scottish Government because we should be adapting how we engage with the Scottish public to match their preference for digital," he said. A country that's home to 5.4 million citizens, Scotland is part of the U.K. and has its own government. Goodlad is currently digital ...
 
Six success factors for workplace chatbots
10.05.2018
Consumer and workplace chatbots share the same technology, but there are some fundamental differences between the two. Consumer chatbots tend to be narrower in focus and deal with high volumes of shallow requests. Workplace chatbots, by contrast, have to deal with a diverse range of tasks, and these individual tasks may be more complex too. Chatbots are not yet ready for casual implementation, but with the right groundwork they can add value. Many of my clients have been asking how chatbots can best be deployed, so I've distilled my advice into six things ...
 
Social Learning for Associations: What to Expect in a Modern LMS
10.05.2018
Social learning. It is essential for any association learning management system (LMS). Yet no one can define "social learning" in a nutshell, because there is no universally accepted meaning. In truth, it should be what your organization needs it to be. As LMS consultants, we've helped many different types of associations define their learning technology requirements. Almost always, we find association leaders who are unsure about precisely where social functionality should fit into their learning strategies, and which social features are best for their ...
 
Unternehmens- und Führungsfalle Digitalisierung
09.05.2018
von Guido Bosbach - Es werden immer mehr Spatzen, die in den Chor der Veränderungsrufer einstimmen und die Melodie der "neuen" digitalen Zeit dringt immer mehr an unsere Ohren. Ob die Digitale Transformation sich nur auf interne Prozesse auswirkt, ob sie die Automatisierung von ganzen Geschäftsprozessen umfasst oder ob sie tatsächlich neue Geschäftsmodelle entstehen ist zwar mit massiven Auswirkungen auf jede individuelle Arbeitssituation verbunden, zugleich aber im Grunde unerheblich. Was die Veränderung unausweichlich mit sich bringt, im zweiten bzw. ...
 
Wenn Boni die Firmenkultur verderben
09.05.2018
Erfolgsbeteiligung statt Bonuspläne: Unternehmen entkoppeln zunehmend die Boni von der individuellen Leistung der Mitarbeiter. Sie erhoffen sich davon einen Kulturwandel. Je besser die Note, umso höher der Bonus. Dieses Prinzip gilt beim Versicherer Bâloise nicht mehr. Der Versicherer hat individuelle Leistungslöhne mit fix festgelegten Zielen abgeschafft. Stattdessen wurde das Grundsalär um rund die Hälfte der ehemaligen variablen Vergütung erhöht, und die Angestellten werden stärker am Gesamterfolg beteiligt. Mit dieser Anpassung des Vergütungssystems ...
 
Karen Downs: Align Your Intranet to Business Outcomes and the Funding Will Follow
09.05.2018
Karen Downs has always been fascinated by human behavior and finding solutions to complex problems. She has tackled both of these challenges on a regular basis in the near-two decades she's spent leading intranet and knowledge management teams in identifying and resolving digital workplace issues. "I love that when we get it 'right,' the day-to-day work lives of 100,000 associates gets better," Downs said. "There's less frustration, improved productivity, positive corporate culture, etc. I just get such a kick out of that." Downs is currently intranet ...
 
How to Define the Digital Workplace 2030 and Why it Matters Now
09.05.2018
How should we define the digital workplace? This question comes up often since the term came into common usage almost a decade ago. There have been many different definitions offered up and a Digital Workplace Group (DWG) blog we published back in 2015, titled "Which of These 8 Definitions of 'Digital Workplace" Works Best for You?," remains popular. Meanwhile, software company ThoughtFarmer recently published a highly informative history. I tend to opt for two different definitions (one which has stood the test of time since originally used in ...
 
If you want Loyal Employees - Stop making things so complicated!
09.05.2018
Simplicity is sometimes the most difficult thing to find in management. It's difficult working in an environment where complexity is the gold standard. It can even wear out the best employees and cause them to start planning their exit strategy. 7 signs of a Manager who likes to make things complicated: They waste employees time on multiple useless meetings. They don't delegate or empower employees. They prefer to micromanage. They protect silos and uphold the organizational hierarchy. They emphasize the distinction between staff and management. ...
 
How curiosity helps Mars and Medibank (and could supercharge your company, too)
09.05.2018
In a recent Harvard Business Review study, Are You Solving the Right Problems?, 85 per cent of 106 C-Suite executives agreed their organisations were bad at diagnosing problems and 87 per cent believed this flaw carried significant costs. Businesses are under incredible pressure from constant deadlines and the need for short-term results. Their leaders want immediate outcomes, which creates a culture of doing. When a problem arises, leaders quickly jump to solution finding, without isolating what the real problem is. If they don't initially take ...
 
Are Freelancers Your Best Performers? Applying Organizational Network Analysis to the Gig Economy
09.05.2018
Whether you call it "gig," "fluid" "liquid," "agile," or something else, an increasing proportion of work is done through engagements other than regular full-time employment. While estimates of the number of workers who fully support themselves with work outside of employment vary, the amount of work being done outside of employment (including contracting, freelancing, and moonlighting by regular employees) is increasing. A 2017 study commissioned by Upwork surveyed more than 1,000 workforce hiring decision makers who address the challenges of hard-to-find ...
 
Artificial intelligence: The time to act is now
09.05.2018
Artificial intelligence will soon change how we conduct our daily lives. Are companies prepared to capture value from the oncoming wave of innovation? Pity the radiology department at your local hospital. Yes, they have a fine MRI machine and powerful software to generate the images. But that's where the machines bog down. The radiologist has to find and read the patient's file, examine the images, and make a determination. What if artificial intelligence (AI) could jump-start that process by enabling real-time and more accurate diagnoses or guidance, ...
 
3 Gründe, warum du Corporate Influencer werden solltest
08.05.2018
Employer Branding ist für Unternehmen äußerst wichtig, meint LEAD-Kolumnistin Tijen Onaran. Warum du selbst das Aushängeschild für deinen Arbeitgeber werden solltest. "Wir brauchen jemanden, der für uns zum Corporate Influencer wird. Wer meldet sich freiwillig?" Wenn Fragen wie diese im Raum stünden, würden alle Blicke simultan zum Smartphone, Richtung Fenster oder verschämt auf den Boden wandern. Jetzt bloß nicht auffällig verhalten! Wie wichtig Employer Branding für Unternehmen ist, hat sich langsam herumgesprochen. Dabei wird die andere Seite oft ...
 
Methoden und Tools vs. Kultur im agilen Umfeld
08.05.2018
von Andreas Schorn - Working Out Loud ist aktuell sowohl innerhalb als auch außerhalb von BMW ein sehr gefragtes Thema. Das eröffnet mir gerade die Chance auf sehr viele interessante Gespräche, speziell auch im Umfeld der Agilen Vorgehensweisen. Beinahe alle Gespräche verlaufen sehr ähnlich - wir versuchen gerade sehr viel, mit viel Engagement und Energie, man sieht sich aber eher auf der Stelle verharrend. Die Unzufriedenheit wächst linear zum wachsenden Engagement. Bei der Transformation zum Agilen Vorgehen beobachte ich, dass wir auch hier dazu neigen ...
 
So Much Community Data, So Little Insight
08.05.2018
by Rachel Happe - Everyone wants engagement, but few know how to measure it. Organizations are realizing that in the age of options, engagement is a key indicator of attention, commitment, and ultimately, success. Executives see the level of engagement on platforms like Facebook, SnapChat, and Twitter and they want that for themselves, both with customers and employees. Most organizations, however, don't really understand the dynamics of engagement, how to deconstruct and measure it, and how to tie online engagement to business outcomes. This disconnect ...
 
The continuous evolution of the workplace
08.05.2018
In an e-mail to his Tesla employees sent in April this year, CEO Elon Musk instructed colleagues to "walk out of meetings if you are not adding any value". He goes on to say, that it is not rude to walk out of a meeting, rather it is rude to stay and waste somebody else's time. He is not the only mogul introducing policies to help employees navigate the modern world of work with an intention to increase productivity. Jeff Bezos of amazon has introduced the "weirdest meeting culture you will ever encounter" and ended PowerPoint presentations, and now ...
 
Leadership on the Shop Floor
08.05.2018
by Céline Schillinger - "Everyone is a leader": this corporate meme often sounds like a false promise to manufacturing operators. Leadership courses end at shop floor managers, when they reach them. Operators are expected to fit into standard operating procedures, regardless of their individual skills or aspirations. Sixty years after W. Edwards Deming said why and how the shop floor should be involved in improving the system -- not just running it -- only a fraction of his teachings is being understood and applied by the manufacturing industry. Instead ...
 
How should businesses transform?
08.05.2018
Digital Transformation is a trend word that will continue to accompany us in 2018. A topic that affects us all and everyone has their own opinion on the subject. The more I talk to other people about digital transformation, the clearer it becomes that there are a large spectrum of perspectives. And it turns out that Digital Transformation is the root for the fact that companies and businesses need to transform. With this article I present my point of view on the subject how businesses should transform. Digital Transformation according to Wikipedia Digital ...
 
Rebel with a cause: A Berkeley professor explains why society needs more troublemakers
08.05.2018
It's sweet to be agreeable -- but what a vibrant, healthy society really needs is principled troublemakers. Those who dare to say "no" when it appears that everyone else is in agreement are rare and brave -- and they make the world a better place, according to University of California, Berkeley psychology professor Charlan Nemeth. Her new book, In Defense of Troublemakers: The Power of Dissent in Life and Business, shows how everyone benefits when someone presents a thoughtful contrarian view. Nemeth's research in social psychology and cognition has ...
 
Führung in den Zeiten der Unsicherheit
07.05.2018
In einer komplexen, unsicheren und hochdynamischen Welt braucht es auf den Kommandobrücken der Unternehmen einen neuen Führungsstil: Dieser hört auf den Namen transformative and exponential leadership. Führungskräfte bekommen damit ein neues Set an Kompetenzen, um ihre Teams in eine chancenreiche Zukunft zu führen. Was sie selbst dazu mitbringen müssen, ist allerdings die richtige Grundhaltung. Lesen Sie jetzt hier den zweiten Teil unserer Serie "The Future of Business is Exponential". Die Fachblätter und Wirtschaftszeitschriften sind voll davon: Neue ...
 
Daimler und Bosch machen es vor: Working-Out-Loud - das steckt hinter dem Hype-Begriff
07.05.2018
Bosch macht es schon seit Jahren, Daimler auch, und außer ihnen noch eine Reihe weiterer großer und namhafter Unternehmen: Working-Out-Loud. Doch was ist das eigentlich? Nur ein weiteres Buzzword im Zuge von New Work und Digitalisierung? Schließlich begegnet einem der Name in letzter Zeit zunehmend in einschlägigen Blogs und Medien, die sich mit eben jenen Themen auseinandersetzen. Je nachdem, wen man fragt, bekommt man ganz unterschiedliche Antworten: eine Methode, ein Netzwerk, eine Gemeinschaft, ein Framework, eine Bewegung, eine Reise, ein Schutzraum. ...
 
Working-out-Loud: Du musst es WOLlen!
07.05.2018
Kniebeugen, Liegestütze oder Handstand - in seiner Kolumne "Ingos Zirkeltraining" erklärt unser Gastautor ab sofort, worauf es bei Working-Out-Loud ankommt und warum die vielleicht größte Hürde gleich am Anfang genommen werden muss. Einer meiner absoluten Lieblingsfilme: "Und täglich grüßt das Murmeltier" mit Bill Murray. In dieser Szene, in der er ganz locker die Spielkarten aus dem Handgelenk in den Hut hineinschnippt. Andie MacDowell fragt ihn fassungslos: "Wie machst du das?!". Und Murray sagt schlicht: "Du musst es wollen." Auf die Plätze, fertig ...
 
It's All Connected: Unearthing The Potential in Hidden Collaborative Networks
07.05.2018
Lois Weisberg, Chicago's commissioner for cultural affairs from 1989 to 2011, passed away at age 90 in January 2016. She was made famous in part by Malcolm Gladwell, author of the book "The Tipping Point," who described her as the quintessential "connector." Her connections included Tony Bennett, Allen Ginsberg, Arthur C. Clarke, as well as doctors, lawyers, environmentalists, real estate moguls, politicians, activists and street peddlers, according to her obituary in the New York Times. Does your organization have such "connectors?" If you do, they ...
 
The Organization-Centric Universe
07.05.2018
An organizational-centric universe depends on an atmosphere of trust, both from employees and customers. The perfect environment -- at least in the short-term -- is one of blind trust. Customers are fanatically brand loyal. Employees will follow orders without question. As trust declines, the organization will have to increase its command and control functions or else it will face decline too. In the organizational universe there are three moons: Ego Rigidity Complexity [...] ...
 
Digital Transformation: The Good News and the Bad News
07.05.2018
The online world is filled with articles and posts about Digital Disruption (the symptom) and the prescribed cure, Digital Transformation (the magic elixir). The symptom: In a new AIIM survey, 53 percent of organizations say they are concerned about a serious disruption of their business model in the next two years. The magic elixir: Eighty-one percent of organizations believe that "Digital Transformation" is "important" or "very important" to their organization. The good news is organizations are aware the world is changing. They clearly see something ...
 
Work Groups Encourage Productivity and Continuous Learning
07.05.2018
According to Deloitte's John Hagel, the best collaborative teams are diverse and built from the bottom up. John, we talked to you about 18 months ago. Is there anything new in your research that you're particularly excited about? Do you see companies moving toward a work group structure as opposed to the traditional command-and-control hierarchies? Is there a difference between work groups and cross-functional teams? And if so, what is the distinction? Do you think diversity is a requirement? Do you see a commonality in who's starting these work groups ...
 
How Design Thinking, Lean Start-up and agile approaches are connected?
07.05.2018
Often a Design Thinking journey ends with the concept. Desirability, technical feasibility, and economic viability have been successfully demonstrated. But there is still a long way to scaling the solution. During the journey from defining the initial problem up to the scaling of an innovative idea, different approaches and tools are helpful. The "Problem to Growth & Scale Framework" combines different approaches that build on each other. The steps are especially useful for the entrepreneur, who is at the beginning of his journey and has identified ...
 
#MayThe4th - Die alte Macht hat wieder eine Schlacht gewonnen...
04.05.2018
von Guido Bosbach - Manchmal komme ich mir vor wie der letzte Jedi. Dann, wenn wie heute, ein Projekt (wenn auch nur ein kleines) abgesagt wird, dass der Anfang vom Neuanfang hätte sein können. Der Start in die Selbstreflexion und machtvolle Veränderung. Der Beginn des "enabling" von Menschen, die sich voller Energie und Kompetenz auf den Weg machen wollten und sollten, die - ihre Zukunft und die des Unternehmens aktiv zu gestalten. Doch dann kam sie wieder zum Vorschein. Die dunkle Macht, die alte Macht. Die Angst vor der Stärke des Wandels. Die Hoffnung, ...
 
Zukunft der Arbeit: Was machen wir morgen?
04.05.2018
Wenn durch künstliche Intelligenz Arbeitsplätze vernichtet werden, steht Deutschland vor einer Herausforderung. Zerbricht die Gesellschaft daran? Oder gibt es wieder Zeit für die wichtigen Dinge? 1. Was geschieht, wenn die Roboter kommen? Mitten in Hamburg auf dem Containerterminal lässt sich die Zukunft der Arbeit besichtigen. Ein Aprilmorgen, der Himmel milchig blau, Sonnenglitzern auf dem Wasser, da setzt sich die Zukunft in Bewegung. Ein Automated Guided Vehicle, AGV 87, fährt ruckelnd an, ein rollendes Tablett auf mannshohen Rädern, 34 Tonnen. Das ...
 
Working Out Loud: Fitnessprogramm für die Neue Arbeit
04.05.2018
von Sabine Kluge - Was wäre, wenn es ein Trainingsprogramm für Organisationen gäbe, das folgende Haltung vermitteln könnte? Funktionsübergreifend, selbstorganisiert und vernetzt Wissen teilen, um mit einem gemeinsamen Ziel vor Augen kundenfokussierte, kreative, schnelle, durchdachte unternehmerische Lösungen zu entwickeln. Ich spreche von einem Lernprogramm, das eine Reihe von Mitarbeiterfähigkeiten vermittelt, die in den vergangenen Jahren in traditionellen Unternehmenskulturen eine geringere Rolle gespielt haben, in einer agilen Organisation jedoch ...
 
Manage enterprise collaboration as a wicked problem
04.05.2018
If you thought succeeding at enterprise collaboration and social was hard, then you'll be scared to hear that it's only getting harder! On one level, marketplace dynamics should be making life easier. Microsoft's Office 365 has gained a clear lead in terms of functionality and marketplace penetration, and it can credibly claim to be a 'one-stop shop' for productivity and collaboration tools. However, that's just part of the picture. Office 365 is complex in its own right, with almost a dozen different tools and user experiences to choose from. More significantly, ...
 
3 Simple Ways to Improve Workplace Engagement
04.05.2018
Stop me if this sounds familiar: cost overruns and missed deadlines have left you feeling overwhelmed. It seems like everyone has let you down: executives won't commit to the necessary resources, your peers withhold information and delay releases which impact everyone in the business and your team feels demoralized by their lack of success. We've all experienced these challenges at one point or another. The key is to uncover the learning opportunities in every challenge and work through these productively and positively by engaging everyone -- at every ...
 
Scaling company objectives using graduated reverse mentoring levels
04.05.2018
Following on from my article "101 reverse mentoring - what is it and why do we need it?", I now want to take a look at how reverse mentoring can help companies implement their specific objectives in the digital age. A key aspect here is to ensure that management staff receive the help and support they need to expand their professional skills and potential with regard to digital workplace collaboration. This includes learning how to increase their influence in the "social sphere" and how to strengthen contacts with clients and partners. To strike the ...
 
Digitalisierung: Der alte Führungstyp hat ausgedient
03.05.2018
67 Prozent aller Fachkräfte meinen, ihr Vorgesetzter sei nicht gut für die Zukunft gerüstet. Stehen Führungskräfte Innovationen im Weg? Fakt ist: Die Führungskraft von morgen benötigt mehr als nur Durchsetzungsvermögen. Bei Diskussionen über die Digitalisierung gibt es zwei Thesen, die nahezu immer in den Raum gestellt werden. Die erste These lautet: Die Digitalisierung wird kommen. Die zweite: Die Digitalisierung wird vieles verändern. Beide Behauptungen haben eines gemeinsam: Sie sind falsch. Zum einen ist die Digitalisierung schon längst da. Zum anderen ...
 
A Good Chatbot Is Hard to Find
03.05.2018
I am currently yelling in frustration at the chatbot on the website I am visiting, and it doesn't seem to care. While I recognize that chatbots and conversation-driven marketing and sales platforms can be highly beneficial for B2B sales, they are a major source of frustration for the average B2C customer experience -- because chatbots cannot establish relationships, display empathy, or recognize when the hard sell is turning visitors off. In B2C sales, the single most important capability of a chatbot is to recognize when it's time to retreat, or ...
 
The new networked norm
03.05.2018
by Harold Jarche - Our societies have grown from a collection of tribes, added institutions, and later developed markets. These aligned with revolutions in communications: from oral, to written, to print. The network era began with the advent of electric communications, though it is by no means completely established. Each type of societal structure has required different types of leadership. Alexander the Great was probably one of the best tribal leaders. He led his armies from the front and created an enormous empire. After his death, some of his generals ...
 
70:20:10 As a Reveal Not a Roll-out
03.05.2018
Jane McConnell conducted a survey not too long ago to try and figure out what the greatest challenges were in the workplace. The top two that she discovered were related to: finding information to do the work and changing the mindset towards more collaboration and cooperation. See her results and interpretation here. She is very much focused on the "How To" from these findings and stated "I feel our industry is communicating too much theory and not enough operational and workable ideas today." I couldn't agree more. Unfortunately most companies will ...
 
A Network of Experts: From Content Curation to Insight Curation
03.05.2018
A group of industry analysts argue that the future of business requires a network of experts who share wisdom as a team fueled by a new type of learning technology. In most organizations, performance measurement still focuses on celebrating the "lone wolf" individuals who they count on to find just the right data to inform great innovation and accomplishment. Yet, evidence suggests that teams containing or connected to experts always outperform even the best and brightest of individual experts, particularly when enabled with software or technology. This ...
 
4 myths of the Enterprise wiki
03.05.2018
An article from 2009 gives us 3 reasons why wikis are not the easy route to KM that many believe. I have added a fourth This comes from an article in pcworld based on a interview with Danish Analyst Dorthe Jespersen. Dorthe's believes that the organisational culture can be a real barrier to the adoption of wikis, and the idea that wikis will allow knowledge to spontaneoulsy emerge, as on Wikipedia, is unfounded. Her three myths are as follows Myth One: Wikis will motivate employees to contribute content Myth Two: Employees know how to contribute ...
 
Why Your Organisation Needs a Coaching Culture
03.05.2018
Coaching is traditionally made accessible for select, top executives in an organisation. But the aims of coaching - facilitating learning, providing opportunities for growth and ensuring continuous development - are opportunities employees at all levels could benefit from. Coaching not only improves performance and maximises employee potential, but also supporting employees in their own personal development results in a more, engaged workforce. Building a coaching culture in your organisation means a more resilient business, as more people are equipped ...
 
How to Rethink Change with the Three Percent Rule
03.05.2018
Why organizational network analysis and people analytics are the ingredients for successful change initiatives You are responsible for making a success out of a change initiative... Why organizational network analysis and people analytics are the ingredients for successful change initiatives You are responsible for making a success out of a change initiative at your organization. The books and articles you have read in the past make you a bit frightened with this responsibility, because the literature is more about the failure of change than the success ...
 
Tipps fürs Flirten mit "Haltung" und "Kultur"
02.05.2018
von Guido Bosbach - Liebe ManagerInnen, ihr habt heute, mehr denn je, einen Sch...job. Eingezwängt zwischen harten Zahlen und soften Anforderungen, zwischen Erwartungsdruck und der Erkenntnis, dass Loslassen mehr bringt, als Zuckerbrot und Peitsche. Ein Dilemma! Eines bei dem viele immer wieder von der Notwendigkeit von mehr Haltung, beispielhaftem Verhalten und Kultur reden, ohne das mal greifbar zu machen. Heute kann man kann bei keinem der großen Transformationsprozesse, wie die "Digitalisierung" oder "new work", mehr von "Agilität" oder "Innovation" ...
 
Digital Employee Experience Bridges the Gap Between HR and IT
02.05.2018
There's a lot of good work being done within organizations to improve staff engagement and to help employees be more productive. The problem is that two different groups -- human resources and IT -- are spearheading these initiatives, and too often they don't align. This is where digital employee experience comes in: It helps to bridge the divide between human resources (HR) and IT. Within a focus on the employee experience, the desire to improve staff engagement can be lined up with the deployment of new tools such as Office 365. Then both employers ...
 
Dion Hinchcliffe: The Intelligent Digital Workplace Is Coming
02.05.2018
In his career, Dion Hinchcliffe has worked "on both sides of the fence" -- as a customer leading large IT projects, and as a consultant providing organizations with strategic advice and helping them come to grips with emerging technologies. Hinchcliffe is currently vice president and principal analyst at Constellation Research. He also remains a practicing enterprise architect. It's important not to "lose touch with this reality," he said, since the role of an enterprise architect is to "understand how everything connects" as a company executes a digital ...
 
Aligning Workplace Collaboration and Communication with Your Intranet
02.05.2018
Running a successful digital workplace requires much more than deploying a few good tools and calling it a day. Rather, companies need to develop a thoughtful, evolving strategy for empowering employees to communicate and collaborate as effectively as possible. A digital workplace strategy should advance as industries, companies and employees change the way they work. That's why some of the most important questions business leaders can ask are, "what do we, as a company, need to do to become a highly engaged and productive workplace?" and, "what will ...
 
An inconvenient truth about the significant transformations of our time - and how to succeed!
02.05.2018
by Guido Bosbach - To be honest, I'm a (slightly) old, classical, digital nerd. My digital life began in the mid-1980s almost simultaneously with a bread box (Commodore 64) and a Casio fx-7000GA (a programmable calculator with graphic plot function) followed by a first IBM PC with 40 MB hard disk and 286 processor. To keep a long story short, I finally spend some years in the international branch of one of the world's largest telecommunications providers, to actively bring the internet onto mobiles/cellphones And at the end even smartphones. ...
 
It's Not Just Facebook and Cambridge Analytica, The Internet Is Broken, But We Can Fix It
02.05.2018
The recent scandal involving Facebook and Cambridge Analytical was different than most other breeches, because it wasn't a breech at all. Cambridge Analytica simply walked through the front door, took the data it wanted and then moved it back to its own servers to be used for a completely different purpose than was intended. We derive enormous benefits from having our data shared. As Sheryl Sandberg pointed out, without data, Facebook would have to be a paid service. The same goes for Google and every other ad supported business on the web. Yet there ...
 
What Digital Transformation Actually Is About
01.05.2018
After publishing an article about what Digital Transformation is NOT, a lot of people told me that I have the obligation now to explain what it actually is. I've done so over the last years, tried a lot of different definitions but I have to admit: with little success. That's my own fault, I know. I just couldn't find the right words yet. So I posted an innocent question on LinkedIn. Digital Transformation: Who is able to give a definition of DX which an ordinary mortal can understand? I don't know what happened. I must have pushed a button. See for ...
 
How The People Behind Digital Transformation Drive Change From Within
01.05.2018
by Brian Solis - Digital transformation represents the future of business constructs. But as of now, there is no blueprint. Companies are investing in disruptive technologies while also trying to understand how these and emerging technologies are impacting markets and customer/employee behaviors, expectations, and values. According to recent research, companies report that one of the biggest challenges in digital transformation is the lack of digital expertise needed to lead purposeful, swift, and successful change across the enterprise. Enter the "digital ...
 
AI and Automation in HR: Impact, Adoption and Future Workforce
01.05.2018
Artificial intelligence (AI) has been changing our lives for decades, but today its presence is bigger than ever before. Sometimes, we don't even realize it when a new AI-powered system, tool, or product appears and outperforms us, humans. In fact, AI is affecting human life on all kinds of levels varying from: The automation of tedious, time-consuming tasks to; The augmentation of human capabilities and; The amplification of human functions. "While most of the use of this AI technology is stifoll elementary at the moment, it is radically transforming ...
 
Why we eat broccoli and how to avoid enterprise social indigestion
01.05.2018
by Rita Zonius - Communication professionals are helpful and herein lies the controversy when we start to look at how we help people work in the digital age. Communicators have been used to giving our people the good stuff - the sweet stuff! - and often building bad dietary habits from a communications point of view. For example, we enjoy helping our leaders communicate messages to their people. However, in the digital age, with social technologies now available to us, it's time for us to coach people in how to do some of these things for themselves. ...
 
The Sorry State Of Digital Transformation In 2018
01.05.2018
Software eats the world, right? We've been saying that for how long now? (1997 in my case, I think.) And we're still transforming? Yep. That it's taking so long is just an indication of just how hard it is for companies to change how they operate. But hard does not mean impossible, and we think companies could exert a little more willpower using technology to do a better job for customers. To find out the state of digital transformation, we surveyed 1,600 business and IT decision-makers in North American and European enterprises. The answer? Sorry, I'm ...
 
Which of these 4 types of 21st-century leader are you?
01.05.2018
How do we make sense of leadership when the world's leading democracy, the United States, elects Presidents with leadership styles as contrasting as Barack Obama and Donald Trump? How we do reconcile a world of ever-proliferating "leaderless" movements like #MeToo and Black Lives Matter, but also ever-proliferating strongmen like Russia's Putin, Turkey's Erdo?an, and Egypt's el-Sisi? And where do the rest of us fit in? A world of hyper-empowered crowds and rising expectations around participation is scrambling leadership styles and strategies across ...