#socbiz
Curated hints on Digital Transformation, Enterprise 2.0, Enterprise Social Networks, Social Intranets, Social Collaboration, Knowledge Management, HR 2.0, ... and all the rest
Dr.-Ing. Carsten Rose – Effective: 31.03.2018
Social Business Digest by caro - Archive 03/2018
 

Archive 03/2018

 

Der Weg zum Digital Workplace (2): Bis alle Silos fallen
30.03.2018
Welche Ideen und Konzepte stehen eigentlich hinter dem Begriff "Digital Workplace"? Die zweiteilige Artikelreihe bietet eine Einordnung des Themas aus Analystensicht - ausgehend von einem Rückblick auf unsere Analysen in diesem Bereich. Der "Digital Workspace", so zeigte der erste Teil der Analyse, ist mehr als nur die Akkumulation digitaler Technologien am Arbeitsplatz. Die neue Vielfalt muss kontrolliert und vor diesem Hintergrund neue Wege bei Design, Management, Betrieb und Support der Arbeitsumgebungen beschritten werden. Die IT-Manager - so lässt ...
 
Finding Value in Enterprise Social Computing
30.03.2018
This is a flashback to a post I wrote 3 years ago. Enterprise Social kind of took a pause there for a while. But, as noted by Ron Miller Enterprise Social is Roaring Back. The market for platform providers and vendors has shifted and morphed quite a bit in the last few years. Some leaders have been acquired. Some have done some acquiring themselves. And, others have just slipped away. What has held true about Social Computing and is especially true with Enterprise Social Networking and Computing is ... You Get Out What You Put In! Finding Value in Enterprise ...
 
4 Dependable Hacks to Successfully Sabotage Collaboration
30.03.2018
If you want to successfully sabotage collaboration, then I have 4 hacks to accomplish your goal. These hacks work every time. regardless of the size of your organization. The hacks include: Working in a Vacuum Limiting Your Perspective Ignoring faulty processes Failing to successfully work with Them On the other hand, is your goal achieving extraordinary and enduring client outcomes? Then, pay far more attention to the context and quality of how team collaboration impacts process and system output. Let's explore. Working in a Vacuum Syndrome successfully ...
 
Six ways to use the Digital Workplace Radar
30.03.2018
At Step Two we regularly produce tools and frameworks which intranet and digital workplace teams can use to help them with their planning and operations. You can use these frameworks however you like, adapting them for the needs of your own organisation. Each year we produce the Digital Workplace Radar, a tool for teams to track the upcoming ideas and technologies which we see impacting the digital workplace. The Digital Workplace Radar helps team and businesses to understand what changes are happening right now, and which ones are still in the distant ...
 
Expert Interview: Lena Hildeberg from Bonnier on the Best of Breeds Approach
30.03.2018
In the course of the approaching Intra.NET Reloaded Event in Berlin, we had a chat with Lena Hildeberg from Bonnier Broadcasting. Lena is Head of Internal Communications and Digital Workplace at Bonnier Broadcasting, with the two consumer brands TV4 and C More in Sweden and MTV in Finland, one of the largest commercial TV networks in Scandinavia. In an organisation and media industry where change is "the new black", Lena and her colleagues have launched a prize winning intranet where the staff members themselves are given power over the content, taking ...
 
Das Alphatier: Zukunftscheck einer vom Aussterben bedrohten Art in Zeiten der Transformation
29.03.2018
von Sabine Kluge - Warnung: Dieser Text könnte Ihre Gefühle verletzen. Vor allen Dingen, wenn Sie ein Alphatier sind oder beabsichtigen, eines zu werden. Ein Führungsnachwuchs-Assessment Center irgendwo in Mitteldeutschland. Die Teilnehmer, zwei Drittel junge Männer, ein Drittel junge Frauen - alle als Top Talents von ihren Führungskräften gefördert, bemühen sich um ein eindrucksvolles Fremdbild in drei Disziplinen: Einem 1:1 Mitarbeitergespräch, einer Präsentation, einem Teamgespräch. Die Stärke der männlichen Teilnehmer: Selbstsicher präsentieren Die ...
 
Digitalisierung: Wozu braucht es Führung auf Augenhöhe?
29.03.2018
Kultur lässt sich nicht ändern!", "Wir haben halt nur die Menschen, die wir haben." oder "Die Menschen wollen nur Sicherheit, die wir ihnen nicht geben können." spiegeln aus meiner Sicht eine Hilflosigkeit auf vielen Ebenen. Veränderungen mit aller Macht (Restrukturierungen, Verlagerungen, etc.) als Antwort auf die notwendigen Anpassungen an die Märkte wirken da eher wie Verzweiflung, weil man sich nicht mehr besser zu helfen weiß. Und schließlich bewirken sie bei Mitarbeitern emotionales und trotziges, ja verzweifeltes Verhalten. So führt Wut zu Wut, ...
 
We don't need no stinking hierarchies
29.03.2018
by Harold Jarche - When we think of management we usually think of control over others. Management decides. F.W. Taylor in the early 20th century saw management as the necessary controlling layer in order to systematize work and make it efficient and so developed his Principles of Scientific Management. If labourers could not adapt to managers' directions, then they should be let go. Managers decide and workers carry out their wishes. The common assumption was that work cannot get done without management and that relationship must be hierarchical with ...
 
There are only 4 types of barrier to Knowledge Management
29.03.2018
Here's a great Boston Square which looks at the four barriers to KM in a generic way. It looks at the unwillingness and the inability that can affect both the knowledge supplier, and the knowledge user. Any combination of these is a block to Knowledge management. The Supplier is Unwilling to share The User is Unwilling to learn The Supplier is Unable to share The User is Unable to find knowledge [...] All four of these barriers are very real. All four can be overcome. The Ability to share and learn is provided by the creation and roll-out of a Knowledge ...
 
The workplace of the future
29.03.2018
As artificial intelligence pushes beyond the tech industry, work could become fairer -- or more oppressive. ARTIFICIAL intelligence (AI) is barging its way into business. As our special report this week explains, firms of all types are harnessing AI to forecast demand, hire workers and deal with customers. In 2017 companies spent around $22bn on AI-related mergers and acquisitions, about 26 times more than in 2015. The McKinsey Global Institute, a think-tank within a consultancy, reckons that just applying AI to marketing, sales and supply chains could ...
 
In 7 Schritten zur Einführung von Working Out Loud - New Work am Praxisbeispiel BMW AG
28.03.2018
von Ilona Libal - Über das Prinzip Working Out Loud wird oft gesagt, es sei eine Graswurzelbewegung. Was aber bedeutet das? In diesem Artikel erfahren Sie, wie beeindruckend die Saat von Working Out Loud in "meinem" Unternehmen, der BMW AG, aufgegangen ist. Daraus abgeleitet schlage ich eine Systematik zur Einführung von WOL im Unternehmen zur Diskussion vor. Ich freue mich auf unseren Austausch! Wir waren drei Kollegen, Andreas Schorn, Jasper-John Schäfer und ich, als wir Ende 2015 begannen, die Idee von Working Out Loud in unserem Unternehmen zu säen. ...
 
Feuern Sie Ihr Kind, wenn die Einkünfte knapp werden oder wegen einer fünf in Latein?
28.03.2018
von Guido Bosbach - Ich muss sagen, ich war ein eher mittelmäßiger Schüler. Ich war ganz gut in Naturwissenschaften, aber die Noten in den übrigen Fächern waren eher Mittelmaß. Kritisch dabei waren vor allem meine Noten in Latein - bis hin zur Versetzungsgefährdung. Lernen heißt sich selbst zu entwickeln, idealerweise mit Unterstützung der richtigen Entwicklungspartner. Manchmal gelingt dies, oft nicht. Dabei gewinnt lebenslanges Lernen, lebenslange Entwicklung, von jedem einzelnen und jedem Unternehmen, immer mehr an Bedeutung. Im organisationalen Kontext ...
 
Changing channels: why employees demand freedom of information choice
28.03.2018
Technology has changed the way we consume information outside organisations, and it is natural that we want the same choices within. Companies that incorporate channel choice in their communication mix will win the war for engagement. Employees demand value for their share of attention Millennial workers expect the flexibility Bring Your Own Device brings Without engaging formats like multi-platform video, your channel mix is missing key tools Consider these numbers. Every minute on the internet 200 million emails are sent, 2 million Google searches ...
 
An intranet needs to be managed as a product, not a series of projects
28.03.2018
We all know how hard it can be to get the funding needed to improve your intranet or digital workplace. Each year, a businesses case is required, which may be a lengthy and painful document to complete. Each year, the team waits nervously for the results of the business planning process, to see if funding has been allocated to the proposed project. Meanwhile, they keep talking with key stakeholders across the business to see if there's any spare money that can be spent on the intranet or digital workplace. What if it didn't have to be that way? What ...
 
5 Common Reasons Collaboration Tools Fail
28.03.2018
Real-time collaboration in the enterprise sometimes leads to real-time headaches. Collaboration tool provider RingCentral released a survey this month of 2,000 knowledge workers that found most workers use an average of four collaboration tool applications -- those used for communications. And the tools aren't exactly creating any mind-boggling time-savings or production increases. According to the same survey, 69 percent of workers waste up to 60 minutes a day navigating between apps. These tools were supposed to save time, not waste it. What's ...
 
8 Work Coordination Platforms That Should Be On Your Radar
28.03.2018
There are a number of methods and tools to onboard a new employee. You might use Slack, an Excel spreadsheet, a content collaboration tool like Box, Dropbox or Egnyte or even a project management solution like Planview, Changepoint or Microsoft Project. And while each is useful for part of the process, you really can't get the whole job done with any one of these tools, according to Constellation Research vice president Alan Lepofsky who advises organizations on the Future of Work. "Slack is a great, but it's a chronological list of stuff and is ...
 
Working Out Loud Revisited
28.03.2018
by Stan Garfield - I recently was interviewed by Lauren Trees of APQC for a podcast and two blog posts on current trends in knowledge management. One of the key trends I discussed is Working Out Loud, about which I had previously written. This resulted in some good discussions in Twitter and LinkedIn, which are included here, along with some additional thoughts. APQC: Working Out Loud is KM's Most Transformative Trend APQC: KM Experts on KM's Role in Digital Transformation My earlier article: 8 reasons for working out loud and narrating your work [...] ...
 
When employee surveys show the same result - year by year
28.03.2018
Insights rather than predetermined responses. We know the results of every employee survey before we even start it: "Communications needs to be improved", "Strategy is not fully understood", "Employees don't feel supported", ... . We get the results in detail and for every organizational unit. It seems like it all looks the same with marginal differences from one year to another year. The leadership team sets time aside to review the results. As HR, we support that discussion with lots of ideas about what could be done. Projects get started such as "Let's ...
 
Führung und Digitalisierung: Next Gen Leader händeringend gesucht
27.03.2018
Die Auswirkungen der Digitalisierung auf die Führungskultur beschäftigen Entscheider weltweit stärker als Wettbewerbsdruck und Rezession. Eine Studie nennt sechs Trends über Führung in der digitalen Transformation. Seit etwa drei Jahren verschlechtert sich der Ruf von HR-Abteilungen Firmen mit hoher Innovationskraft und Technologie-Führerschaft vernachlässigen die persönliche Entwicklung ihrer Führungskräfte Nur 14 Prozent der befragten Manager geben an, ihr Unternehmen verfüge derzeit über die richtigen Führungskräfte Wie verändert die Digitalisierung ...
 
Digitalisierung: "Industrie 4.0 mit Unternehmenskultur 0.4 funktioniert nicht"
27.03.2018
Digitalisierungsprozesse in Unternehmen sind so vielfältig wie die Unternehmen selbst. Eines haben die Vorreiter aber gemeinsam, haben die Buchautoren Sebastian Purps-Pardigol und Henrik Kehren festgestellt. Herr Purps-Pardigol, Herr Kehren, zunächst einmal: Man stolpert ja über diesen Buchtitel. Was bitte heißt "Digitalisieren mit Hirn"? So soll es sein, der Titel ist provokativ gemeint. Außerdem hieß das Vorgängerbuch "Führen mit Hirn". Das mit dem Hirn wollten wir beim Thema Digitalisierung unbedingt wieder im Titel haben. Vieles von dem, was wir ...
 
Enterprise Social's Last Mile Problem
27.03.2018
Enterprise social tech does so much right. It's easy to access It resembles consumer social platforms Intuitive and familiar features and functions Positive business positioning around collaboration, innovation, agility These however are just the first 25.2 miles of the marathon; the tech is easy, engaging, familiar. What enterprise social doesn't get right though is the last mile of the race and that has nothing to do with technology and further it is the reason why we've see an +/-80% failure rate according Gartner (a bit dated but I suspect similar ...
 
Using an Enterprise Social Network to Generate Diverse, Company-wide Feedback
27.03.2018
Whether it's performance evaluation from managers, team brainstorming, or customer feedback on your product, the continuous and regular giving and receiving of feedback is vital for the ongoing health of any business. Organisations are organisms which live and breathe on skill, expertise and knowledge - a breeding ground for incredible feedback generation - yet many organisations fail to properly capitalise on this. How and why do companies and their employees fall down when it comes to harvesting great feedback? Sometimes we feel like we don't need ...
 
Waarom zou je aan Working Out Loud doen als organisatie? De voordelen op 3 niveaus
27.03.2018
Er is een goede reden voor alle aandacht die Working Out Loud de laatste jaren krijgt. Het past precies in deze tijd waarin veel organisaties een digitale transformatie doormaken. In dit artikel ontdek je de voordelen die Working Out Loud op drie niveaus biedt. "Het is brandstof voor innovatie." Dit is het tweede artikel in een serie van vijf, waarin we het hebben over Working Out Loud en hoe teams en organisaties ervan kunnen profiteren. Download ook de whitepaper. Transparant werken in een netwerk Op individueel niveau Op teamniveau Op organisatieniveau ...
 
Three Types of Networkers and the Roadblocks for Corporate Networking
27.03.2018
As you determine how to build a networking culture within your organization, it's important to understand how networking actually works. One of the most knowledgeable people on organizational networking and -- how this supports innovation -- is Rob Cross, a professor in the management department of University of Virginia's McIntire School of Commerce. Although a while back, I have learned a lot from my visits and interactions with Rob and I recommend that you take a look at his website. Rob Cross has identified three networking types that you should ...
 
Curiosity is what you need to look for in people
27.03.2018
Curiosity is a core value of innovation. To come up with better solutions for the many complex problems the world is facing, we need curious people. People who want to learn and find out how things work and how a specific problem can be solved. In this article we look at 15 ways to unleash the curiosity in your team and in yourself. Curiosity is too often seen as a negative thing in our culture. Words such as 'curiosity killed the cat' and 'sticking our noses in another one's business' are just a few examples of this. Like any ...
 
Was #Horst mit der Digitalisierung zu tun hat und warum wir ihm helfen sollten.
26.03.2018
von Alexander Kluge - Horst ist in aller Munde. Ebenso wie die Digitalisierung. Aber wenn mit ihr, der Digitalisierung, ein Text beginnt und sie, die Digitalisierung, in aller Munde ist, dann sollte man schnell aufhören zu lesen. Nicht aber, wenn es um Horst geht. Horst war am Freitag eines der zentralen Themen beim HR Panel "Der jungen Wilden" auf der NextAct2020, zu der Winfried Felser gerufen hatte. Wie können wir filterblasenbewohnenden Transformationstreiber, so die Frage, Horst und seine Zeitgenossen vorbereiten auf den wilden Ritt durch Agilität, ...
 
Working out loud: Karriereentwicklung im Zeichen von Wir-Kultur und sozialen Medien
26.03.2018
Der Film "Honig im Kopf" wird jetzt mit Nick Nolte und seiner 11jährigen Tochter als Remake im American Style gedreht. Der nächste Karriereschritt: Till Schweiger ist einfach in die USA gereist und hat "seine Leute" darauf angesetzt, ein Gespräch mit Nick Nolte zu arrangieren. Den wollte er nämlich als Hauptdarsteller. Lerne erstens: Man braucht eine treue Community. Zweitens: Zeige offen, was du willst und woran du arbeitest. Drittens: Wachse, in dem du immer mehr für möglich hältst. "A shift in possibilities" ist die Überschrift der Einführung von ...
 
Why Intranets Are Still Key Digital Workplace Networks
26.03.2018
The Nielsen Norman Group announced its top intranets of 2018 at the end of January, the 18th time these awards have been presented. As an insight into what is happening in the intranet space, the research also denfines many trends that enterprises with the most effective intranets are incorporating into their design. And according to the report, this year's greatest feature-influencing trend was the simplification of intranet design. The best intranet teams today have less to prove and more to gain by focusing on foundational design elements such as ...
 
Managing Real-Time Collaboration Across Distributed Offices
26.03.2018
The use of real-time collaboration tools is commonplace in many workplaces. But as much as these tools might help people work together, research highlights how they can also be a source of distraction and frustration. Think of the time that's wasted due to technical issues encountered while trying to set up up a simple online meeting or conference call. Sometimes poor usability in a specific tool contributes to the problem, but another cause can be poorly integrated solutions that fail to work together as users expect. App sprawl also adds to the ...
 
Thoughts on working fully distributed for the first time
26.03.2018
When I first tell people that I've joined a fully distributed company and now work from home I get one of two reactions: curiosity and delight or the more common look of horror and confusion. For anyone who isn't familiar with fully distributed organizations, the distinguishing factor from other companies that have remote employees or satellite offices is that there are no offices anywhere. Every employee works from home, a co-working space, or pretty much anywhere so long as there's wifi. I'm usually hit with a lot of the same questions or concerns ...
 
Do Digital Learning and Working Out Loud have something in common?
26.03.2018
I just passed by an article of Josh Bersin who talked about "The disruption of Digital Learning: Ten things we have learned". This blog inspired me to think about some aspects of Digital Learning combined with Working Out Loud (WOL) and how our learning habits have already changed in the recent past. Digital learning will or perhaps already is a corporate learning. This will be supported by programs which are reinvented for digital access and enables everybody to learn like never before. Josh states: Digital Learning does not mean learing on your phone, ...
 
New research shows biggest roadblock to project success is poor communication
26.03.2018
Global survey of 700 project management professionals also reveals huge time wasted in status meetings, as employees lack visibility of priorities and progress. A new research survey from the collaborative work management software, Clarizen, reveals that poor communication is the biggest barrier to project success. Close to 40% of respondents identify communication as one of the biggest challenges they need to overcome - ahead of organisational change (36%) and budget (25%). The survey, which gathered responses from more than 700 project management officials ...
 
Why German companies fail at digital innovation
23.03.2018
(No) thanks to hierarchical managers, obsolete tools and daft politics, Germany risks being left in the digital dark age. Here are the four worst problems. We Germans have a huge problem. We invented the car. We have some of the best engineers and 11 of the 100 most valuable brands. We're the economic powerhouse of the European Union. But we missed a train, an important one. And it is pulling away fast, while we are chugging along with our stuttering diesel cars. That train is digital innovation. Most of us still live in denial. The Made in Germany brand ...
 
"Network invitation instead of business cards"
23.03.2018
Rainer Gimbel promotes cooperation in social networks at Evonik. In this interview, he explains how that works with the help of "Working Out Loud" and why it isn't just important for work, but also a lot of fun. Rainer, you have been driving the Group's internal social network at Evonik for many years. In your work, you rely primarily on the method of "Working Out Loud" - can you explain what that is? Basically, it is about using networks to share my knowledge and to benefit from shared knowledge myself. That means making my work accessible to others ...
 
Network and Hierarchy: The Dual Operating System of Sustainable Organizations
23.03.2018
by Marcus Raitner - As a manager today, it is necessary to have more abilities than just to climb the career ladder as far as possible. The hierarchy is without question an appropriate form of organization to efficiently manage today'sand well-known business. However, when it comes to respond adequately to the ever-increasing pressure of change in an ever-shorter period of time, the hierarchy and classic change programs reach their limits. John P. Kotter therefore argues that change should be understood as the new normal and he therefore suggests the ...
 
Working Out Loud Is KM's Most Transformative Trend
23.03.2018
Last week I had the pleasure of recording a podcast with Stan Garfield, a long-time community leader, experienced speaker, and prolific author in the knowledge management space. I asked Stan about the latest developments in knowledge management, and he shared his top 10 list of trends and hot topics. There is currently a lot of buzz around the ideas of digital workplace and digital transformation, including both new platforms to help us do our work and the change management required to get people to adopt those tools and use them routinely. Working Out ...
 
Why all leaders and businesses should embrace the social age
23.03.2018
If you need persuading about the transformative power of social technology, read this book. A couple of weeks ago a package dropped on to my door mat. "How about reviewing this book?" the attached note suggested. I read the title: Social Technologies in Business: Isabel De Clercq. I admit, a little bit of me sighed. But I had a job to do and I got stuck in. I read the book and I have talked to Isabel De Clercq. And I'm very pleased I did so. Here's why... "It's the most engaging book I have read on how and why the social age is good for business!" In ...
 
Our Problems Compound When We Forget The Importance Of Time
23.03.2018
Congratulations! You've made it to this new column of mine. You are a rare breed. I am not being vain or trying to be cheeky either. I never expect there to be thousands of views. Views or hits related to my writing are not of interest or what motivates me. You have taken the time to stop by and read my thoughts. The key word is time. Perhaps it was due to the title of the column. Maybe we have met before, and you have an interest in my latest thinking. It might have been something entirely different. Whatever the case, you have chosen to invest the ...
 
The difference between a snafu, a shitshow, and a clusterfuck
23.03.2018
Let's say the situation at work is not good. The project (or product, or re-org, or whatever) has launched, and the best you can say is that things aren't going as planned. At all. It's a disaster, though the best word for it is the one you drop over drinks with your team and when venting at home: it's a clusterfuck. Clusterfucks hold a special place in public life, one distinct from the complications, crises, and catastrophes that mar our personal and professional existences. The F-Word, former Oxford English Dictionary editor Jesse Sheidlower's comprehensive ...
 
Vom Redakteur zum Community Manager
22.03.2018
Die Aufgaben in der Internen Kommunikation wandeln sich: Statt allein Medien zu befüllen, gilt es künftig, Wissensträger zum Dialog zu befähigen. Braucht es dafür Kommunikationsmanager? Ja, sagt unser Gastautor Oliver Chaudhuri. Mehr Interaktion und Dialog, kürzer und enger getaktet: Die Digitalisierung macht auch vor der Mitarbeiterkommunikation nicht halt. Ein wesentlicher Treiber hierbei sind Social Intranets und Enterprise Social Networks, die bereits in vielen Unternehmen fester Bestandteil im Kanalmix darstellen. Relevant bleiben heißt, sich neu ...
 
Change! Ja, aber ...
22.03.2018
Ich will Prozesse verändern, aber ... Ich will Neues fördern, aber ... Ich weiß es ist notwendig, aber ... Ich suche Zustimmung, aber ... Veränderungen sind notwendig - darüber sind sich so gut wie alle in Politik, Wirtschaft, Gesellschaft einig. Doch die notwendigen, wie zum Teil auch gut gemeinten Veränderungen in die Tat umzusetzen, daran hakt es oft. Lt. zahlreicher Studien scheitern ca. 60-70% aller Change-Management-Projekte. Diese geringe Erfolgsquote ist seit den 70er Jahren konstant. Renate Köcher, Professorin für politische Wissenschaften hat ...
 
The main Enterprise Social Network challenges? Value, Culture and Adoption
22.03.2018
Are you trying to deploy Enterprise Social Network software; like Asana, Basecamp, Connections, Facebook Workplace, Google+ for Work, Jive, Microsoft Teams, SharePoint, Slack, Yammer, etc. The list seems endless... This type of technology has quickly been embraced by up to 70% of all enterprise organizations. Logical, as the potential productivity gain of Enterprise Social Networking is a staggering 20% to 25%. The business value that can be obtained is however entirely based on how much this technology is being used, but as most organizations follow ...
 
A primer for business leaders on the digital workplace
22.03.2018
With so attention now paid to culture, teams, and organisational change, we are surprised by how many discussions still miss the enabling role of social technologies. Yes, the digital workplace is a big topic amongst internal communications managers and technologists, but few business leaders make the direct connection between new ways of working and this emerging ecosystem of platforms and tools. We suspect this is due to relatively low levels of tech confidence amongst the C-Suite and within HR. Could this be changing? Certainly, as more companies ...
 
Digital Leadership 101 (in defence of senior leaders)
22.03.2018
Senior leaders can get a bad rap. They often get the blame for many of the failings of digital transformation programmes. I've had countless conversations with clients, friends and colleagues tearing their hair out as executives refuse to engage with new ways of working and continue with out-dated management methods, or (worse) publicly endorse the transformation needed, but then fail to back it up with any action. But of course, it is not entirely their fault. Senior leaders generally find themselves in their positions by virtue of having the qualities ...
 
Retaining digital talent
22.03.2018
The demand for digital talent at all levels of the organisation far outstrips supply. Research by Mortimer Spinks indicates that by 2020 the UK is expected to have a shortage of 800,000 tech workers. Recruiting them costs more and takes longer than any other type of role, especially at the leadership level. Being able to offer endless exciting and evolving possibilities for these digital rising stars, (and delivering on that offer) means that the battle for retention begins at the recruitment stage, and there are many in-depth articles on how to recruit. ...
 
No One Knows Your Strategy -- Not Even Your Top Leaders
22.03.2018
New research reveals the surprising reasons managers don't know their company's strategy. The CEO of a large technology company (let's call it Generex) recently reviewed the results of her company's annual employee engagement survey and was delighted that strategic alignment emerged as an area of strength. Among the senior leaders surveyed, 97% said they had a clear understanding of the company's priorities and how their work contributed to corporate objectives. Based on these scores, the CEO was confident that the company's five strategic priorities ...
 
Selbstorganisation in der Fertigung? Vier Erkenntnisse zur "Arbeit 4.0" aus dem Gasturbinenwerk Berlin
21.03.2018
Wo wir hinsehen, tauchen die Schlagworte Digitale Transformation und Industrie 4.0 inflationär auf. Diese Begriffe beschreiben die vielerorts geschehenden Veränderungsprozesse in Industrie und Produktion durch die Digitalisierung. Diese Transformation findet aber nicht nur in der Maschinenwelt statt, vielmehr sehen wir den Bedarf nach einer neuen Arbeitskultur, die den Mitarbeiter befähigt, auf die schnellen Veränderungen in Technologie, Geschäftsmodellen und Märkten zu reagieren. Benötigt der Transformationsprozess Industrie 4.0 eine Arbeit 4.0 mit ...
 
Der Weg zum "Digital Workplace" (1): Vielfalt ohne Chaos
21.03.2018
Welche Ideen und Konzepte stehen eigentlich hinter dem Begriff "Digital Workplace"? Die 2-teilige Artikelreihe bietet eine Einordnung des Themas aus Analystensicht - ausgehend von einem Rückblick auf unsere Analysen in diesem Bereich. Problemlösung bei umgekehrten Vorzeichen gesucht Seit dem Beginn meiner Laufbahn als Analyst, also seit nunmehr fast zwanzig Jahren, beschäftige ich mich mit der Modernisierung von Arbeitsumgebungen. Und seither wird die immer gleiche Frage aufgeworfen und diskutiert: Wie lässt sich aus der zunehmenden Vielfalt an Technologien ...
 
Working Out Loud - Eine neue Methode für Ihre Karriere
21.03.2018
Working Out Loud? Die Stimme erheben? Laut sprechen über seine Arbeit, womöglich über eigene Erfolge und Talente? Das hört sich ungewöhnlich an und liegt für viele Deutsche außerhalb ihrer Komfortzone. Dennoch war Working Out Loud (oder #WOL, wie die Szene sagt) der wichtigste HR Trend 2017. Das ist wohl so, weil #WOL ein bislang ungelöstes Problem in Unternehmen angeht. Nämlich wie Kollaboration und Wissensmanagement in immer unübersichtlicher werdenden Unternehmensnetzwerken möglich wird. Faszinierend ist, dass #WOL nicht von Personalvorständen vorangetrieben ...
 
Teil 4: Gamification vs Nudge. Fuzzy-Management!
21.03.2018
In Teil 1 der Serie haben wir hergeleitet, dass bei einem Nudge immer auch ein gewünschtes Resultat vordefiniert sein muss. Der Nudge zielt also auf ein genaues Ziel ab. Gamification jedoch setzt auf eine bewusste Entscheidung der Zielgruppe. Das heißt: Hier ist das Ergebnis eher unbekannt und man möchte sich auf das Wissen der Zielgruppe verlassen, um voranzukommen. Es besteht maximal ein mögliches schwammiges Ziel; eher eine Art Nordstern als ein Ziel. Oder auch ein Fuzzy Ziel. Der Begriff Fuzzy Ziele steht für nicht ganz greifbar sein; verschwommen; ...
 
Spielwiese oder Durchbruch?
21.03.2018
Next Leadership, Digital Leadership oder Leadership 4.0 ... ... wie auch immer die Überschrift für die "neuen" Fähigkeiten, Voraussetzungen, Herausforderungen oder Kompetenzen einer Führungsriege lauten mag, als grundlegendes Merkmal wird durchgängig die Fähigkeit zur Veränderung angeführt. Führungskräfte werden gebraucht, die unserer Gesellschaft und unseren Unternehmen den Weg in die neue Welt der Digitalisierung weisen sollen. Aber wo stehen wir heutzutage in dieser Entwicklung hin zu Agilität, New Work und Kollaboration einerseits und Innovation, ...
 
McKinsey über Irrtümer: Wann Digitalisierung in der Praxis scheitert
21.03.2018
Statt ängstlich Digital Natives zu beobachten, sollten Unternehmen lieber ein Auge auf alteingesessene Wettbewerber haben. Eines von fünf Missverständnissen über Digitalisierung, wie McKinsey sagt. - Alibaba, Alphabet (Google), Amazon, Apple, Facebook, Microsoft und Tencent zählen zu den Unternehmen mit dem größten Börsenwert - und alle begreifen sich als Teil eines Eco-Systems - Anbieter auf dem B2B-Markt digitalisieren ihre Unternehmen und ihre Angebote häufiger als die auf dem Konsumentenmarkt (B2C) McKinsey skizziert ein neues Verständnis von Change. ...
 
WOL for Teams didn't work, but this will
21.03.2018
by John Stepper - You might call it "WOL for Shared Purpose" or "WOL for Communities." I like "WOL for Passion." There's no need for special materials or training. You can use the free WOL Circle Guides and start now. The idea is a result of a failed experiment with WOL for Teams. By applying what we learned, and making some small adjustments to Circles, I think we can help a wide range of communities and causes. Why WOL for Teams failed WOL for Teams, as you may have guessed from the name, is a WOL Circle in which the goal and relationship list are ...
 
Distributed "versus" HQ Org Structures
21.03.2018
A twitter thread with additional annotation on the topic of building a scalable company and product considering geography of workforce. Further annotated this twitter thread from March 11, 2018. Remote versus central/HQ work comes up often. Very emotional debate. Pits many forces "against" each other: SV v. other tech centers, modern v. old school work styles, work-life balance, etc. Many thoughts follow (HT to friend @ManuKumar for thoughtful thread on topic) 1/many ? First, everyone lives/works a reality on whether remote "works" or "does not" so everyone ...
 
Generation (A)ngst - mit ihr haben wir nicht gerechnet!
20.03.2018
"Die jetzige Generation ist schon recht brav", so Prof. Rudolf Vetschera von der Universität Wien. Wir sitzen in seinem Besprechungszimmer und diskutieren die Ergebnisse einer Studie, die wir in Kooperation mit der Universität Wien durchgeführt haben. 350 TeilnehmerInnen, durchschnittlich 25 Jahre alt, international, quer durch die Studienfächer mit einem große Schwerpunkt auf Wirtschaftswissenschaften. Wir wollten wissen, was sie sich denn so vom Arbeitsleben erwarten und wünschen. Viele der Befragten wissen, wovon sie sprechen, denn 90% der Befragten ...
 
Teil 3 der Serie Gamification vs Nudge: Motivation, echt oder blohnt?
20.03.2018
In Teil 1 der Serie Gamification vs. Nudge wurde anhand des Verhaltensmodells von B. J. Fogg dargestellt, welche Rahmenbedingungen den Menschen zu einer Tat bewegen. B = T*M*A. A steht hier für die Fähigkeit (Ability) etwas auszuführen und die Bedeutung dieses Elements ist maßgeblich, wenn es um das Design eines Nudges geht. In Teil 2 wurde mit Hilfe des Modells von Nir Eyal das Element der Motivation (M) betrachtet. Vor allem der Einstieg in den Unterschied zwischen einer intrinsischen und extrinsischen Motivation, aber auch zwischen einer intrinsischen ...
 
Tests bei Merck und Porsche Consulting: Neugier lässt sich lernen
20.03.2018
Wissenschaftler haben ein Programm entwickelt, das Mitarbeiter kreativer macht. Unternehmen wie Merck und Porsche Consulting haben es ausprobiert - mit Erfolg. Menschen sind von Natur aus neugierig. In Unternehmen wird ihnen dies systematisch aberzogen - was der Innovationskraft schadet. Autoren des Harvard Business Managers haben nun ein Programm entwickelt, mit dem sich die berufliche Neugier in Unternehmen steigern lässt. Seine Wirksamkeit überprüften sie mit drei Teams von Merck, Porsche Consulting und dem Weizmann Institute of Science. Die Ergebnisse ...
 
How to Rethink Change with the Three Percent Rule
20.03.2018
Why organizational network analysis and people analytics are the ingredients for successful change initiatives You are responsible for making a success out of a change initiative at your organization. The books and articles you have read in the past make you a bit frightened with this responsibility, because the literature is more about the failure of change than the success of it. And if you then finally found a success story, can it be adopted to your specific organizational context, cultural norms and expectations? Most of the change methods are designed ...
 
Digital transformation is a behavioral science
20.03.2018
Blockchain, IoT, AI, machine learning, deep learning. Major investments are being made into these technologies; or, at least, whichever solutions are branded as such. Most people do not even know what the terms mean, or how the tech behind them works. In the US, recently, the Long Island Iced Tea company tripled its stock price in a single day by simply tacking on the word "Blockchain" to its name. As the digital race heats up, a number of companies and government agencies are now putting together big digital transformation and data science initiatives. ...
 
Experiential learning: What's missing in most change programs
20.03.2018
Successful transformations demand new capabilities. To build them, experiential learning leverages the intimate link between knowledge and experience. "There is an intimate and necessary relation between the processes of actual experience and education." -- John Dewey (Experience and Education, 1938) Leading organizations in every walk of life have already had to cope with more change in this millennium than was seen in the entire second half of the previous century. Most global companies have undergone more than one technological and workforce reorganization ...
 
Create a Growth Culture, Not a Performance-Obsessed One
20.03.2018
Here's the dilemma: In a competitive, complex, and volatile business environment, companies need more from their employees than ever. But the same forces rocking businesses are also overwhelming employees, driving up their fear, and compromising their capacity. It's no wonder that so many C-Suite leaders are focused on how to build higher performance cultures. The irony, we've found, is that building a culture focused on performance may not be the best, healthiest, or most sustainable way to fuel results. Instead, it may be more effective to focus on ...
 
The Truth About Corporate Transformation
20.03.2018
Empirical analysis reveals that conventional wisdom about big, risky change initiatives is often wrong. Corporate transformation sits atop the strategic agenda for many CEOs. While transformation is ideally undertaken preemptively, in practice it is much more commonly a reaction to changing -- and challenging -- circumstances. Such transformations represent a fundamental and risk-laden reboot of a company, with the goal of achieving a dramatic improvement in performance and altering its future trajectory. Given the stakes, we were startled to find that ...
 
Organizational change should be made from the bottom up
20.03.2018
During any kind of organizational change there will be a temptation to tackle the process with new procedures and technology. Which makes sense, since these are concrete and quantifiable elements. Attempts at sustainable change of this sort will however always fail. This is because people are the defining factor. And to win over people's heads and hearts, these people will have to be your starting point. We are community builders at our core. This is why we wholeheartedly believe in an approach wherein change involves the community of your organization. ...
 
Digitale Berater: Lost in Transformation
19.03.2018
Auf der Suche nach einer Digitalstrategie verzweifeln viele Unternehmen und suchen Rat bei hippen Beratern. Dann schlägt die Stunde der digitalen Blender. Die Slides auf PowerPoint sahen vielversprechend aus. Die jungen Berater aus Holland entzückten die Zürcher Manager mit ihrer hippen Erscheinung. 300 Seiten füllte ihre Präsentation. Von «Customer Journey» und «Digital Value Chain» war da die Rede. Das Telco-Unternehmen wollte eine radikal neue Digitalstrategie. Wochen später gab man sich dann aber mit einer selber produzierten neuen Facebook-Fanpage ...
 
Lasst uns endlich diese verdammte Transformation Wirklichkeit werden!
19.03.2018
Welches Unternehmen ich in den letzten Monaten auch immer besucht habe, alle befassen sich mit der Digitalen Transformation. Typischerweise als eine vom C-Level angestoßene Initiative die mit eher allgemeinen Leitgedanken versehen wird. Soll ich die hier wiederholen? Mittlerweile haben Sie sicher verschiedenste Vorträge von Evangelisten gehört, Blogs und Artikel von Transformation Rock Stars gelesen oder HR Punk Shows besucht. Also nein, ich denke die können Sie mittlerweile im Schlaf herunterdeklinieren. Viel interessanter ist, was auf Grund dieser ...
 
Urlaub auf der WOL-Insel? Nein: Working out Loud ist Arbeit - an mir selbst & meinen persönlichen Zielen!
19.03.2018
von Rainer Bartl - Danke Lars! Vielen Dank für Deine kritische Auseinandersetzung mit Working out Loud! Ohne diesen Impuls hätte ich meinen ersten Beitrag vermutlich noch länger vor mir her geschoben - aber darauf musste ich einfach reagieren! ? Angeregt durch Deinen Artikel, habe ich in den letzten Wochen intensiv über WOL nachgedacht, und durch diese Reflexion verstehe ich jetzt einiges besser. Ich bin zum einen ein großer Fan von intrinsify.me, und zum anderen begeistert von #WOL und dem Potenzial, die dieses Konzept bietet. Gerade für WOL-Begeisterte ...
 
Die perfekte Working Out Loud Zielgruppe
19.03.2018
Ich sitze mit den Dual-Studierenden in dem Meetingraum, wo wir Woche Drei unseres Working Out Loud Circles durchführen. Ein Drittel der Studierenden ist nicht gekommen, um gemeinsam ein Ziel im Rahmen ihrer Bachelorthesis zu bearbeiten. Wir hängen mit den Circle Anleitungen hinterher, wir haben noch nicht die Instruktionen von Woche Eins geschafft. Es fühlt sich zäh an. Wie ein alter Kaugummi. Das hatte ich in keinem anderen Circle zuvor erlebt. Ich spüre trotz der zu Beginn vereinbarten Freiwilligkeit des Circles, Wiederstände bei den Studierenden. ...
 
Digital employee experience: why internal communications should care
19.03.2018
Digital employee experience (DEX) is now surfacing as a senior-leader topic in many organisations, and it's providing a new opportunity to deliver genuinely better services to staff. (What is digital employee experience?) Internal communications has always had a close working relationship with senior leaders, and has often been the owner of platforms such as the intranet. But the question still needs to be asked: why should internal comms care about DEX? We see four key reasons. Great internal comms is still critical It's the future for intranets It's ...
 
Crafting exceptional employee experiences through psychology and social recognition
19.03.2018
To misquote John Culkin, we shape our tech and thereafter tech shapes us. Organisations need us - people - and technology to work harmoniously, but our tools are not always in tune with our ways of working. Behavioural psychology can provide insights around how people like to work, and how the technology can then be used effectively. Such behavioural insights have influenced the design of Benefex's new social recognition app. MARGINALIA speaks with Grace Burton, Research Lead at Benefex, to explore her fascinating psychology investigations, and the link ...
 
Why we eat broccoli and how to avoid enterprise social indigestion
19.03.2018
by Rita Zonius - Communication professionals are helpful and herein lies the controversy when we start to look at how we help people work in the digital age. Communicators have been used to giving our people the good stuff - the sweet stuff! - and often building bad dietary habits from a communications point of view. For example, we enjoy helping our leaders communicate messages to their people. However, in the digital age, with social technologies now available to us, it's time for us to coach people in how to do some of these things for themselves. ...
 
The Cadence of Accountability
19.03.2018
One of the first changes a team notices when making the move from traditional ways of working to something more agile and flexible, is how often the words accountable, responsible and ownership crop up in team discussions. Often used interchangeably, they soon become labels used to criticise and discuss what hasn't gone right, rather than the focus of positive team behaviours. Traditionally in organisations, accountability tends to travel up the structure, whereas responsibility travels down - but within an agile team, the main focus of accountability ...
 
Warum Reflexion und ein geschärfter Blick für Top-Manager im Moment so wichtig sind
16.03.2018
Den Fokus auf dem Wesentlichen zu halten, ist für Chefs in unserer hektischen Zeit besonders schwierig, allerdings auch besonders wichtig. Was ist aus Sicht der Managementforschung aktuell das Wesentlichste, was Top-Manager bewusst im Blick haben sollten? Möchte man ein gelungenes Leben führen und vor allem als Manager erfolgreich bleiben, ist es entscheidend, Realist zu sein. Das heißt, zu erkennen, dass sich die Realität, in der man ein Unternehmen führt, verändert hat (vgl. Vieweg 2015, S. 1). Die ,atypische' Börseneruption vor wenigen Tagen oder ...
 
7 Ways to Measure Workplace Collaboration and Productivity Tool Efficacy
16.03.2018
Effective collaboration rocks for most companies. A study done by the Institute for Corporate Productivity and Rob Cross, a professor at Babson College, found that companies that embraced collaborative working (membership required) were five times as likely to be high performing. In an effort to increase collaboration, many companies turn to collaboration tools like Slack, Microsoft Teams and Atlassian, but those tools are only as good as their alignment to a company's business objectives, experts told CMSWire. In order to ensure you're getting ...
 
Why Team Collaboration Is On the Rise
16.03.2018
Changing workplace dynamics is leading to more teamwork... and team tools. I've been in this industry for quite some time, and I've seen how it's evolved. For the past 15-plus years I've in some way or another been a part of what we refer to as collaboration. I witnessed the rise of "UC," with all its various definitions. I've seen video conferencing get hot, and then cold, and then get hot again. And I've seen conferencing go from 43 cents a minute to nearly free. In general, this industry has aimed to do one main thing ...
 
It's All Connected: Unearthing The Potential in Hidden Collaborative Networks
16.03.2018
Lois Weisberg, Chicago's commissioner for cultural affairs from 1989 to 2011, passed away at age 90 in January 2016. She was made famous in part by Malcolm Gladwell, author of the book "The Tipping Point," who described her as the quintessential "connector." Her connections included Tony Bennett, Allen Ginsberg, Arthur C. Clarke, as well as doctors, lawyers, environmentalists, real estate moguls, politicians, activists and street peddlers, according to her obituary in the New York Times. Does your organization have such "connectors?" If you do, they ...
 
How to Activate Employees and Harness the Power of Internal Experts
16.03.2018
Here's a strategy brands such as IBM and Starbucks have been using for years to bolster their marketing reach and their revenue - employee activation. By harnessing the potential of the people who know your brand better than even your most devoted customers, you can tap into a rich source of brand advocacy and fuel growth.At the same time, you'll boost employee engagement. Engaged employees have a vested interest in your organization's success. They are aligned with your messaging and vision. And they offer something much more important than greater ...
 
Business agile is a system, not a methodology
16.03.2018
An increasing number of non-technology projects are set up to run agile (small 'a'). They recognise the futility of trying to replicate pure Agile or Scrum projects and instead need to pick and choose the ways of working and elements that fit their needs (see Lee's post from last week). So, teams of limited experience are selecting the ways of working they think will work best for them. Without exposure to technical agile projects, or the services of a coach, it is easy for the team to overlook crucial aspects of the overall interlinked system in favour ...
 
Holacracy: not safe enough to try
16.03.2018
In 2012, the managing partners of a Viennese-based, 30-year-old consulting company decided to adopt the Holacracy Constitution as the new operating model. I was one of those partners. One year later, I left the company, and I was not the only one. And while I can't say it was due to Holacracy, I can't say it was not either. This chapter is not meant to explain what Holacracy is but rather to provide a reflection on it. In case you are not familiar with Holacracy, an operating model based on sociocracy and repackaged by an US-based company, please have ...
 
Flexible Arbeitsformen und die Folgen für Führungskräfte
15.03.2018
22.000 MitarbeiterInnen können künftig frei entscheiden, von wo aus sie ihre Arbeit verrichten - vom Café, vom Schwimmbad, von zu Hause oder von sonst wo in der Welt. Formlos, per Mail, SMS oder per Kalendereintrag wird das mit der Führungskraft abgestimmt. SAP setzt auf diese neuen flexiblen Arbeitsformen. IT-technisch ist das machbar. Doch die Umsetzung in flexiblen Arbeitsformen hinkt der technischen Reifung hinterher. Nicht selten gelten Führungskräfte als Lähmschicht in der Realisierung dieser neuen Arbeitsweisen. Flexibles Arbeiten stellt das mittlere ...
 
Teil 2: Gamification vs Nudge
15.03.2018
Im ersten Teil der Beitragsreihe Gamification vs Nudge haben wir uns dem Modell von B. J. Fogg bedient. B=T*M*A: Behaviour = Trigger * Motivation * Ability. Am Beispiel des 'Freundes auf der anderen Straßenseite' haben wir hier die beiden Achsen, und ihren jeweiligen Einfluss, kurz aufgezeigt. Fokussiert haben wir uns im ersten Teil aber vor allem auf die X-Achse bzw. ability. Denn das ist zum einen der leichter zu verstehende Ansatz und zweitens auch kurzfristig und vor allem direkt auf das Problem bezogen anzuwenden. Als Zusammenfassung aus ...
 
Vom Suchen und Finden - SEO im Intranet
15.03.2018
Eine gute Suche: Genau das ist es, was Mitarbeiter am häufigsten von ihrem neuen Intranet fordern. Verständlich, denn sie möchten die für ihre tägliche Arbeit relevanten Informationen schnell finden können. Immer wieder hören wir daher von Kunden in Workshops, dass sie sich eine Intranet-Suche wünschen, die so einfach wie die von Google ist. Heißt: Stichwort eingeben, die ersten Treffer anklicken und dort die gewünschte Information finden. Das muss doch auch im Intranet möglich sein! Ist es auch! Aber: Was macht Google so stark? - Google ist die meistgenutzte ...
 
Change mich doch am Arsch
15.03.2018
Change: Warum HR Haare auf den Zähnen braucht und was es mit den Gesetzen der Veränderung auf sich hat, verrät Axel Koch im Interview. Er hat es wieder getan. Nach seinem Erstlingswerk "Die Weiterbildungslüge" veröffentlicht Axel Koch nun sein zweites Buch "Change mich am Arsch" und geht mit der "Change-Endlossschleife" in Unternehmen hart ins Gericht. In seinem Buch spricht er mit vielen Betroffenen und beschreibt den "Change-Horror" sehr real und vergleicht dies sogar mit "häuslicher Gewalt". Er warnt vor dem kompletten Veränderungskollaps und mahnt: ...
 
Poor Digital Skills Hinder Digital Workplace Progress
15.03.2018
We should 'just know' how to use the digital workplace, right? After all, our personal lives are now technologically-immersed and hyper-connected, to the extent that many adults reportedly spend up to five hours per day on mobile devices. The reality in organizations, however, paints a different picture. Digital workplaces are often sprawling and fragmented behemoths with quirks and workarounds lurking around every corner. Even where parts of the digital workplace are optimized, doing better than just digitally surviving at work requires a raft of digital ...
 
Seven Ways To Cultivate Innovation And Creativity In Business
15.03.2018
Even the most creative of business minds hit a wall at one point or another. The creative juices stop flowing, and it all just comes to a head. Taking the time you need to get away and reignite that internal flame can help you get yourself back in the mindset needed to come up with those innovative ideas once again and make thing happen at your business. Taking time off work typically comes with various health benefits, including lower blood pressure and improved emotional levels. So, the next time the temperature starts to heat up in your office, and ...
 
7 Change Management Exercises to Minimize Resistance
15.03.2018
It is human nature to resist change. However, to keep up with a constantly evolving marketplace, organizations must be adaptable and growth-oriented. To quell the resistance that inevitably accompanies transformation efforts, a few change management exercises could go a long way. What is a change management exercise? Change management exercises are games or simulations that motivate employees to accept change and actively engage with the change process. When posed in a positive, zero-stakes setting, these exercises minimize resistance and make change ...
 
Take your time: the seven pillars of a Slow Thought manifesto
15.03.2018
We need a philosophy of Slow Thought to ease thinking into a more playful and porous dialogue about what it means to live. [...] In the tradition of the Slow Movement, I hereby declare my manifesto for 'Slow Thought'. This is the first step toward a psychiatry of the event, based on the French philosopher Alain Badiou's central notion of the event, a new foundation for ontology - how we think of being or existence. An event is an unpredictable break in our everyday worlds that opens new possibilities. The three conditions for an event are: that something ...
 
Weg mit den Scheuklappen
14.03.2018
Silobildung beginnt in unserem Kopf. Genauso wie wahrhaftes Interesse und Zusammenarbeit. Wieso es aus unternehmerischer wie persönlicher Sicht wichtig ist, das Schubladendenken abzulegen. Neben "Disruption" ist "Silodenke" wohl einer der am häufigsten benutzen Begriffe der digitalen Transformation. In der Organisationslehre werden hierdurch Unternehmensbereiche bezeichnet, die externen anderen Bereichen, Dienstleistern oder Kunden zu wenig Beachtung schenken. Platt gesagt Unternehmen oder Abteilungen, die sich um sich selbst drehen. Während der Begriff ...
 
"Lernt zu lernen. Jeder Beruf, den Ihr ergreift, wird sich gewaltig ändern." #OnTheWayToNewWork
14.03.2018
von Michael Trautmann - Jürgen Schmidhuber ist weltweit führender Wissenschaftler für Künstliche Intelligenz. Wir hatten die große Ehre, anlässlich der New Work Konferenz #NWX18 von XING, einen Live-Podcast mit ihm aufzunehmen. Jürgen Schmidhuber war schon als 15 Jähriger von der Idee begeistert, eine Intelligenz zu schaffen, die viel klüger ist als er selbst. Seine ursprüngliche Idee, Physik zu studieren, wich schnell einer verblüffenden Vision: "Baue einen Physiker, der viel besser ist als Du selber." Er entschied sich für das Studium der Mathematik ...
 
Matt Varney: How to Quell Your Employees' Digital Workplace Fears
14.03.2018
For Matt Varney, his "light bulb" realization of the full power of digital workplace came when a visiting consultant rapidly located the PowerPoint presentation they were about to deliver using the cloud and machine learning. He often shares that experience with end users to help them see the benefits of an intranet that can bring disparate content together and put it in context. Varney has been intranet administrator for the Kentucky Community and Technical College System (KCTCS) and its 8,500 employees for over eight years and helped initiate the intranet ...
 
Courage Over Comfort: Rumbling with Shame, Accountability, and Failure at Work
14.03.2018
I think the people who wade into discomfort and vulnerability and tell the truth about their stories are the real badasses in this world. This is especially true of people who rumble with failure. These are people who choose courage over comfort, accountability over blame, and are able to embed key learnings from failures into their lives. For early interviews about the rising strong process, I was able to meet with Andrew -- a senior leader at a successful advertising agency and a total badass. I recognized some of myself in his story, and I think you ...
 
How the implementation of organizational change is evolving
14.03.2018
Digital solutions pose new and unique challenges to the implementation of major change efforts. But the capabilities that support better outcomes remain as critical as ever, a new survey shows. Companies face different challenges today when implementing large-scale changes than they did in 2014, according to a new McKinsey Global Survey on the subject. In particular, digitization poses new obstacles to implementation, and digital transformations require executives to focus on different priorities and capabilities. Across all types of transformations, ...
 
The Sociopathic Condition We Still Call Leadership
14.03.2018
Several years ago, Manfred Kets de Vries, Distinguished Clinical Professor of Leadership Development and Organisational Change at INSEAD, a psychoanalyst by profession and a scholar I greatly admired, suggested that a majority of leaders he had encountered exhibit some kind of personality disorder. He argued in several books and academic articles, that most CEOs are obsessive, disregard the feelings of others, and tend towards narcissism. In my own experience his analysis hit the nail on the head. Accepted sociopathic symptoms - including manipulative ...
 
Verhaltensökonomie für Einsteiger: Gamification vs Nudge
13.03.2018
Auch noch Wochen nach der Vergabe vom Nobelpreis an Richard H. Thaler für seine Arbeit rund um die Verhaltensökonomie reißen die Kommentare, Fragen und Bitten um Stellungnahme zu dem Thema nicht ab. Das Thema ist en Vogue. Verhaltensökonomie als Rettungsanker für strauchelnde Unternehmen? Oder als der Wettbewerbsvorteil für die Big Player? Immer wieder landet das Thema in meinem Social Media Stream, in meiner Mailbox oder im Messenger: Gamification vs. Nudge. Seit dem Nobelpreis für Richard Thaler findet man viele Beiträge und Kommentare, in denen Nudge ...
 
Change Management braucht den Blick nach Innen
13.03.2018
"Gibt es dazu nicht irgendwo ein Tool?" - Irgendwann wird jede Führungskraft im Rahmen des Change- oder Transformationsmanagements mit dieser Frage wohl konfrontiert werden. Es ist der immerwährende Glaube in Organisationen, an die Machbarkeit aller Dinge, wenn man nur die richtigen Instrumente am richtigen Ort zum richtigen Zeitpunkt mit den richtigen Mitarbeitenden hat. Ein Irrglaube? Zumindest scheitern viele Projekte weniger an den Tools, sondern an den betroffenen Menschen mit ihren Gefühlen. "Was braucht der Mensch?" - so formulierte es einmal ...
 
Searching for Information in the Tower of Babel
13.03.2018
by Martin White - We've only started to recognize the impacts and implications of employees in multinational organizations working in more than one language in the last few years. The concept of a definitive single corporate language is fast disappearing as these organizations adopt collaboration as the default mode of work and introduce multiple social media channels. And while employees may indicate language skills on their profiles, the level of competence (a term whose definition is open to debate) at speaking, reading, writing and understanding ...
 
Why Digital Transformations Fail: Closing The $900 Billion Hole In Enterprise Strategy
13.03.2018
This year enterprises are expected to invest $1.3 trillion (USD) in digital transformation initiatives to apply digital capabilities to improve efficiencies, increase customer value and create new monetization opportunities. Tragically, research tells us that 70% of these initiatives will not reach their stated goals. That equates to over $900 billion worth of spend that will miss the mark. This is mismanagement on a colossal scale. Why does this happen? I believe there are two core problems. Teamwork is forgotten in business transformations There is ...
 
Why People Lose Motivation -- and What Managers Can Do to Help
13.03.2018
At some point, every leader has dealt with a person -- or, worse, a group of people -- who has lost motivation. It's frustrating, isn't it? As much as we've been there ourselves, sometimes it's hard to sympathize with others who are disengaged from work and unproductive as a result. Sometimes, we view their unhappiness as a bug in their mental makeup -- and, therefore, we think they should be able to suck it up and snap out of it. Although it's easy to fall into this mindset as a leader, this type of thinking is counterproductive and it ignores the underlying ...
 
Why hiring the 'best' people produces the least creative results
13.03.2018
While in graduate school in mathematics at the University of Wisconsin-Madison, I took a logic course from David Griffeath. The class was fun. Griffeath brought a playfulness and openness to problems. Much to my delight, about a decade later, I ran into him at a conference on traffic models. During a presentation on computational models of traffic jams, his hand went up. I wondered what Griffeath - a mathematical logician - would have to say about traffic jams. He did not disappoint. Without even a hint of excitement in his voice, he said: 'If you are ...
 
Gebt dem Nachwuchs das Kommando. Wie funktioniert Reverse Mentoring in der Praxis? (Teil II)
12.03.2018
Wenn Führungskräfte von jungen Kollegen beim Reverse Mentoring lernen, verändert das einiges. Als erstes natürlich die Fähigkeit, Social Media Tools in der Praxis zu nutzen. Als zweites aber auch die Sicht auf das Unternehmen, auf den Nachwuchs, auf die Zielgruppen von morgen. Auch die Robert Bosch GmbH praktiziert diese Form der Weiterbildung in Sachen Digitalisierung. Wir haben ein Tandem gefragt, wie das für sie funktioniert hat. Das Reverse-Mentoring-Programm wurde der bei Robert Bosch GmbH 2012 gestartet - parallel zur Einführung der Social-Network-Plattform ...
 
Continuous Partial Attention: Designing A Less Distracted Future Of Work
12.03.2018
"Calm, focused, undistracted, the linear mind is being pushed aside by a new kind of mind that wants and needs to take in and dole out information in short, disjointed, often overlapping bursts -- the faster, the better." - Nicholas Carr , The Shallows You'd have thought we'd have given up on the physical office by now. UK workers spend a year of their lives in meetings. If you work in the public sector it's even worse - with nearly 2 years waste clocked up for every worker. You spend another year of your life commuting to and from work. At a total cost ...
 
Working Out Loud: Don't Just Give The Answer, Show Your Work
12.03.2018
Remember back in grade school when you had a math or science test and the teach said "don't just give me the answer, show your work"? The premise being the teacher was as much interested in how you got to the answer as the answer itself. As I dig into the Control Scale I've been thinking more about the value of "showing your work." Retaining the thought processes that lead up to a conclusion has value not only to you but to your organization. Whether it's something as formalized as a customer service environment where the insights could be valuable to ...
 
Working out loud at AXA Insurance
12.03.2018
"If we wait until we're ready, we'll be waiting for the rest of our lives." - Lemony Snicket As the financial services environment quickly changes, many companies feel pressure to learn faster or risk losing business. Working out loud (WOL) is one way to harness the power of learning from others and connecting people across the globe. Following several requests for more information about how I have brought working out loud to AXA Insurance, I have tried to capture as much as I can in this and previous blog posts. What is working out loud? Relationships ...
 
Dear Change Leader
12.03.2018
Over the last few years, we have had the distinct honour and privilege of working with several leaders on driving organizational change. I often think of my role in helping clients move through change as that of a midwife - it's not my baby, but I have a front row seat to the pain, blood and guts involved in the process of giving birth to change. It's from that unique and privileged vantage point that I offer some words of support and counsel to those leaders embarking on their own journeys of change, with the hope that it may help illuminate their path ...
 
Want to Kill Your Economy? Have MBA Programs Churn out Takers Not Makers.
12.03.2018
Why has business education failed business? After the financial crisis of 2008, many people predicted that there would be a crisis of capitalism. The best and the brightest would forgo careers filled with financial ledgers and become teachers or engineers, or start small businesses. Needless to say, that didn't happen. In fact, getting an MBA has never been a more popular career path. The number of MBAs graduating from America's business schools has skyrocketed since the 1980s. But over that time, the health of American business has decreased by many ...
 
Gebt dem Nachwuchs das Kommando. Wie Alt und Jung im digitalen Unternehmen voneinander lernen (Teil I)
09.03.2018
Früher wusste der Meister alles und der Lehrling nichts. Das war vielleicht noch nie richtig, aber heute wird es auch in Unternehmen anders gesehen und gelebt. "Reverse Mentoring" heißt die Praxis, bei der junge Mitarbeiter, die "Digital Natives", erfahrenen Top-Managern helfen, mit digitalen Tools vertraut zu werden und sie für die Arbeit einzusetzen. Wer die Idee zuerst hatte, ist nicht bekannt. Populär gemacht hat sie Jack Welch 1999, damals CEO von General Electric. In einem Interview berichtet er, dass er in London einen CEO getroffen habe, der ...
 
"Agiles Arbeiten ist kein Selbstzweck"
09.03.2018
Commerzbank-Kommunikationschef Richard Lips hat seine Organisation neu aufgestellt. Aus sechs Bereichen wurden vier. Jetzt gilt es, die Mitarbeiter an moderne Arbeitsweisen heranzuführen. So manchen Glaubenssatz aus der Führungspraxis hat er dabei schon über Bord geworfen. Seit dem 1. Februar 2018 arbeitet das Kommunikationsteam der Commerzbank in einer neuen Struktur. Aus sechs Bereichen wurden vier. Interne und Externe Kommunikation wurden im Bereich "Corporate Communications" zusammengelegt, Reputationsmanagement und Marktforschung im Bereich "Reputation ...
 
Why a Digital Mindset Is Key to Digital Transformation
09.03.2018
Digital transformation refers to the transformation of business and organizational activities, processes, competencies and models to enable organizations to use and exploit digital technologies to improve business processes and outcomes. But when talking about it, business leaders often resort to discussing IT infrastructure, technologies and applications. That is only part of the equation. Culture: The Backbone of Digital Transformation Initiatives While infrastructure and technology are clearly important considerations, digital transformation is as ...
 
It's time to rethink the intranet
09.03.2018
Is it time for a seismic shift for intranets? Product Director at Content and Code, David Bowman, believes so. Employees are frustrated and hampered by their company's intranet. This must end. In this interview, Bowman tells MARGINALIA how and why persona-based research is a key approach to understanding people's digital interactions with content and colleagues. He also describes the main characteristics of the intranet of the future, including AI, bots, and personalised content delivery. With the business landscape changing more rapidly than ever before, ...
 
Brave enough to go half-baked
09.03.2018
Twice each year I teach a course that depends a great deal on students thinking-out-loud in blog posts and various forms of online discussions. Most of this is conducted in a private community space we use specifically for the course but at times the conversations seeps out into Twitter or Google+. Each time the course begins there is tension. Will the community dialogue be made up of posts that read more like formal responses to a course assignment? Or will people share thoughts and engage in discussions in a way that shows some vulnerability - that ...
 
Five must-haves to look for in a mobile employee app
09.03.2018
Organisations are increasingly looking towards Mobile Employee Apps to bridge the gap between office-based and deskless workers. If you're not familiar with the term deskless, you should be. 80% of the global workforce is classed as deskless, working in the field, construction, on client sites and increasingly from coffee shops and home offices. For these people, who have an employer they rarely interact with, the disconnect can be huge. Which is a problem. Enterprises are desperately trying to get their employees pulling in the same direction during ...
 
The Big Problem With Change Programmes
09.03.2018
"People don't resist change, they resist bullshit."" - Peter Vander Auwera A friend of mine told me last week that their organisation was about to begin its third change management programme in just seven years. Each of the two preceding programmes had a number of things in common: People were unclear why a programme was needed in the first place. They had - seemingly - never been evaluated. Neither demonstrated what had been achieved or learned. They had all been accompanied by processes, tools and practices that had long since been abandoned. "The ...
 
Supportive colleagues could be the key to health and fairness at work
09.03.2018
The attitudes and behaviours of colleagues towards people returning to work from sick leave can have a big impact on whether or not a worker feels they are fairly treated by their organisation. According to a new study by researchers at the University of East Anglia (UEA) and Stockholm University, there is a clear link between a person's health and their perceptions of fairness at work over time. The most significant factor in that link is the amount of support a worker feels he or she gets from colleagues. The research, published in the Journal of Occupational ...
 
Transparente interne Kommunikation: Auf was kommt es an?
08.03.2018
Zu wenig, zu viel, nicht das richtige oder schon lange nicht mehr aktuell. Wer die Aufgabe hat, Informationen im Unternehmen zu verbreiten, steht vor einer riesigen Herausforderung. Jeder kennt aber dieses ungute Gefühl, nicht alles zu wissen, ausgeschlossen zu sein oder nicht die ganze Wahrheit gesagt zu bekommen. Hat die Mehrzahl der Mitarbeiter eines Unternehmens diese Bedenken, entstehen mehr als nur Missverständnisse. Das Vertrauen der Belegschaft in das eigene Unternehmen und die gemeinsamen Ziele ist in Gefahr. Transparente interne Kommunikation ...
 
Wie und wodurch entsteht Relevanz in der Unternehmenskommunikation?
08.03.2018
Warum für Zielgruppen nur Unternehmensbotschaften mit Impact relevant sind Wie kann Online-Kommunikation für Unternehmen gelingen? Was bedeutet dieses "Gelingen" überhaupt? Und vor allem: Was bedeutet in diesem Zusammenhang eigentlich "Relevanz" ...? Das sind zentrale Fragen, mit denen ich mich in meiner täglichen Arbeit auseinandersetze. Was gibt's da so viel zu grübeln, mag sich der eine oder andere denken, schließlich kann man zum "State of the Art" auf einschlägigen Blogs und in branchenrelevanten Medien sehr viel finden und lesen. Stimmt, dort findet ...
 
Agilität im Widerstreit zwischen Freiheit und Ordnung
08.03.2018
von Marcus Raitner - Die Arbeit in Industrieunternehmen ist geprägt von Prozessen, Rollen und Standards - zentral geplant, ausgearbeitet, dokumentiert, ausgerollt, geschult und in ihrer Anwendung und Einhaltung regelmäßig überprüft. Dafür gibt es dann ISO- und DIN-Stempel und alle sind glücklich. Jedenfalls auf dem Papier. Man kann und muss sich tatsächlich manchmal fragen, ob die eigentliche Arbeit wegen oder doch eher trotz der vielen Prozesse funktioniert. Davon soll aber nur am Rande die Rede sein. Vielmehr geht es um die Frage, ob agile Organisationen ...
 
Agiles Arbeiten 3 - Kanban und SCRUM populäre agile Methoden
08.03.2018
von Sebastian Thielke - Die Herausforderung, der wir gerade im Bereich von Agil gegenüberstehen, sind die vielen Begriffe, Methoden, Rahmenwerke und Kollaborationsmöglichkeiten, die durch die Grundsätze ermöglicht werden. Doch all die Möglichkeiten sind auch irgendwie der Grund, warum viele zögern, eine tatsächlich agile Arbeitsweise anzugehen. Es ist wie mit dem Supermarkt - zu viel Essensauswahl ohne eine Einkaufsliste führt dazu, dass wir die Sachen einkaufen, die uns gefallen und die vergessen, die wir eigentlich brauchen. Jetzt kann natürlich schnell ...
 
How the Digital Workplace is Changing Project Management and Execution
08.03.2018
There's no doubt that the digital workplace is changing project management. From the project itself to the team, location, and resource selection the digital workplace we exist in is changing how businesses and teams execute on projects and collaborate in real-time. Increase in Digital Team Platforms to Manage Projects. Companies are leveraging technology to more efficiently manage all aspects of the entire project management lifecycle. Digital platforms are enabling collaboration, communication, document management, scheduling, resourcing, talent ...
 
The Real Cost of Turnover
08.03.2018
Most of us have heard stories of promising startups that went under when one of their key employees decided to leave. More established companies can also take a hit to their bottom line if their superstar team members resign. The cost of turnover can quickly get expensive for an organization of any size. According to the Center for Nonprofit Management's (CNM) Southern and Central Compensation and Benefits Report, 36 percent of survey respondents said they had a hard time keeping their top performers on board. This struggle to hold onto their employees ...
 
Dieser Gründer erklärt, warum nur kollaborative Arbeit zum besten Ergebnis führt
07.03.2018
Mirko Kaminski ist Gründer der PR-Agentur "Achtung!" und gilt als einer der ersten in der Branche, der sich kollaborativer Arbeit geöffnet hat. Im "On the Way to New Work"-Podcast erklärt er, warum. Kollaboratives Arbeiten gilt als eines der Schlagwörter schlechthin im Rahmen der Neuen Arbeit. Und die meisten Unternehmen quittieren mit einem wissenden Nicken, dass das auch bei ihnen ganz gut laufe. Die Methode gehört augenscheinlich überall zum Arbeitsalltag, egal ob in einem Startup oder einem Konzern. Ein Blick in viele Unternehmen und Abteilungen ...
 
Vorteile des Social Intranet für Betriebsräte und die Mitbestimmung
07.03.2018
Ausweitung der Arbeit in die Freizeit? Elektronische Fußfessel durch mobiles Intranet? Pflicht zur 24/7-Bereitschaft? In unseren Intranet-Projekten hören wir viele Bedenken von Betriebsräten und Gremien der Mitbestimmung, die wir sehr ernst nehmen. Klar ist: Ein Social Intranet braucht Regeln für die Nutzung und Leitplanken für die Zusammenarbeit der Menschen. Auch muss bei vielen Punkten (Verwendung eines Profilfotos, ggf. Einbindung des privaten Smartphones etc.) das Prinzip der Freiwilligkeit herrschen sowie stets sämtliche Regelungen des Datenschutzes ...
 
So funktioniert "Working out Loud" bei Bosch
07.03.2018
Produkte vernetzen über die Cloud, Mitarbeiter vernetzen mit "Working Out Loud" - so lautet eines von Boschs Rezepten für die digitale Transformation. Wie das in der Praxis funktioniert, lesen Sie hier. Autos erfassen im Vorbeifahren Parklücken am Straßenrand und senden diese an Parkplatzsuchende, kleine Hightech-Labore, nicht viel größer als ein Schuhkarton, überwachen in Echtzeit die Luftqualität in Städten und helfen damit dem Verkehrsmanagement - das sind nur zwei Lösungen für die vernetzte Stadt von morgen, die wir schon heute testen und auf den ...
 
Das Falschgeld der Selbstorganisation
07.03.2018
»Die Existenz von Irrtümern«, schreiben Walter Krämer und Götz Trenkler in ihrem lesenswerten Lexikon populärer Irrtümer, sei gar nicht »das eigentlich Verblüffende, sondern dass sie häufig wie Falschgeld so erstaunlich lang im Umlauf bleiben.« Auch in Sachen Selbstorganisation scheint jede Menge Falschgeld unterwegs zu sein: Selbstorganisation wird als etwas betrachtet, das gewissermaßen per Knopfdruck ins Leben gerufen werden kann. Sie gleicht einer urknallartigen Revolution, für die wir nur den richtigen Schalter umlegen müssen. Im Krisenfall können ...
 
Our Enterprise Social Network strategy in a nutshell
07.03.2018
While working on the roll out of social technologies in a 17,000 people organization, I've worked to find the best frameworks to support each level: personal, communities and global. On an individual basis I see a lot of potential on rolling out the Working Out Loud (Working together) circles to help each staff learn, connect and grow, with his or her own personal/professional purpose in mind ( John Stepper ) + thinking in terms of generosity in sharing and framing our contributions. We're working with our colleagues expertise on diversity ...
 
A BOSS says: "Digital transformation? With my staff I can't do that!"
07.03.2018
by Joachim Heinz - "Digital" is the topic you can't miss today. It seems to change anything and anyone. And yes, your boss also thinks about "digital" (if not, he really should begin to do so - the topic does not simply disappear). From my daily work with clients and my experience of more than 17 years having worked in large corporations, I still see quite many managers and leaders being convinced, that "they can't do digital transformation with their staff". Is it really that easy? "With my staff I can't do (any kind of) transformation". ...
 
How to Gain Power at Work When You Have None
07.03.2018
Networking across your company, cultivating charisma and developing expertise in an emerging area are keys to success -- and can be learned. Many young employees are frustrated when their first jobs land them in powerless positions at the bottom of the organization chart after years of leadership roles in school, leading some to jump ship far sooner than employers would like. How do you gain power when you have none? More employers are opening new paths to leadership by encouraging employees to develop spheres of influence that have nothing to do with ...
 
German "Digitalisierung" versus American Innovation
07.03.2018
Whereas English-speakers have many words for technological progress, Germans have settled on one: Digitalisierung. Too bad. The geeks at my alma mater, Williams College in Massachusetts, used to wear, circa 1990, baggy black T-shirts that made a statement. The front said: "There are only 10 kinds of people in the world." The back read: "Those who get binary and those who don't." Technically, "binary" is just a special case of "digital". And that's what "digital" means to most English speakers. It is an adjective that evokes the base-2 system, in which ...
 
Die Vierte industrielle Revolution gestalten
06.03.2018
von Joe Kaeser - Wir stehen heute am Anfang einer Entwicklung, die unsere Wirtschaft und unsere Gesellschaft grundlegend verändern wird: der Vierten Industriellen Revolution. Sie ist die größte Transformation der Industriegeschichte und wird an Energie und Geschwindigkeit alles bisher Dagewesene in den Schatten stellen. Sie verändert die Art und Weise, wie wir produzieren, kommunizieren, lernen, arbeiten, Geschäfte betreiben. Die frühen Phasen dieser Revolution liegen bereits hinter uns. Denken sie etwa an den Siegeszug der Smartphones: Vor knapp zehn ...
 
Thomas Faust: In vielen HR Organisationen fehlt noch das Verständnis für Evidenz-getriebenes HR-Management
06.03.2018
Auch das Workforce Analytics FORUM bereiten wir mit verschiedenen Interviews die Diskussion vor. Den Start hierzu machen wir mit einem Interview mit Thomas Faust von Deloitte Consulting. Er ist einer der drei Keynote-Referenten beim Workforce Analytics FORUM und spricht über die Reifeentwicklung der Analyseansätze in HR - zudem wird er noch einen der interaktiven Workshops moderieren. Thomas Faust ist Senior Consultant zu dem Thema bei Deloitte und blickt auf verschiedene Stationen auf der Berater- als auch Unternehmensseite zum Thema Strategic Workfoce ...
 
It's not about you! Or is it? Creating online community content that serves your audience
06.03.2018
In an effort to get information out of email and flowing more easily across silos, many companies have launched knowledge sharing platforms, or online communities. Employees use the communities to find information, post files, ask questions, and share expertise in order to solve problems together and get their work done. The employee community is usually given a name such as The Hub or The Hive, and is typically powered by an enterprise social network / collaboration platform such as Yammer, Jive Software, or Igloo (see Appendix below to learn more). ...
 
Chatbots Belong in the Workplace (Provided They're Well-Designed)
06.03.2018
Chatbots, or conversational user interfaces, allow people to interact with systems in more human ways. In the workplace they promise to tackle information overload, simplify services and lighten the load of repetitive tasks using rules and artificial intelligence (AI). The rapid development of AI promises a future where bots will run routine tasks better and cheaper than humans. This, in turn, will bring changes in the way we look at organizational structures, management and hierarchy. But while 2017 was the year of chatbot hype, in 2018 they're falling ...
 
Five Ways Technology Is Disrupting the HR Department
06.03.2018
In the people-focused HR field, technology sometimes gets short shrift. But recent reports show that tech innovation holds a lot of promise for boosting recruitment and talent management and enhancing the way HR professionals work. The world of human resources deals mostly in, well, humans. But technology can inform the approach that employers, including associations, take to solving human problems. In fact, it's arguable that HR might be a technology driver within an organization. Recent reports are revealing how tech has been redefining the world of ...
 
Why Corporate Transformation Agents?
06.03.2018
Every now and then companies enrol change programs to improve efficiency, cooperation or most likely the financial situation. If a central department drives the change in a broadcast manner, those changes are understood as interference by the majority of employees. And even if the campaign has a real benefit for the company, it is not supported by the staff. This is where Corporate Transformation Agents appear on the stage. CTAs are employees in departments, who have a strong connection to transformation campaigns, they understand the necessity of a ...
 
The New Digital Mandate: Cultivate Dissatisfaction
06.03.2018
What's the most powerful driving force behind digital transformation? It's not mobile or analytics or even artificial intelligence (AI), although those are enablers. It's not fast-moving, well-funded digital startups, although they accelerate the pace and put pressure on incumbents. It's something deeper and more overarching; something powerful yet underappreciated in management. The most powerful driver of effective digital transformation is dissatisfaction. But wait. Haven't management scholars and smart executives spent decades working to remove dissatisfaction? ...
 
Digital Transformation
06.03.2018
by Euan Semple - I heard recently that in response to their "emissions scandal" VW have unleashed a new set of rules on "proper legal and ethical behaviour" on their staff. The irony of those who created the culture that caused the problems in the first place being the ones to issue the rules is staggering. It's the same with Digital Transformation. The biggest challenge is that the transition to a new world is in the hands of the old. Those who can bring themselves to use the phrase "Digital Transformation" are invariably those who least understand, ...
 
Kümmert sich der Chef, sind die Mitarbeiter motiviert
05.03.2018
Wie leistungsbereit Mitarbeiter sind, hängt entscheidend von ihrem Vorgesetzten ab. Je mehr dieser sich kümmert, Fehler konstruktiv nutzt und sich als Coach versteht, desto mehr Innovation schafft das Unternehmen. Eine gute Fehlerkultur in Unternehmen fördert die Innovationsfähigkeit. Was der eine oder andere Manager und Mitarbeiter bereits aus eigener Erfahrung weiß, belegt nun auch eine Forsa-Studie. Das Umfrageinstitut befragte 90 Personalchefs aus Unternehmen ab 400 Mitarbeitern zu Kultur und Organisation in ihren Wirkungsfeldern sowie nach dem Grad ...
 
Arbeiten 4.0: Eine Frage der Perspektive!
05.03.2018
New Work und Arbeiten 4.0 - die Begriffe elektrisieren das Personalmanagement, die Unternehmensführung, die Mitarbeiter, ja sogar die Politik. Kaum ein Kongress, kaum ein Meetup kamen ohne einen dieser Begriffe aus. New Work ist, geht es um die Zukunft unserer Arbeitswelt, das Ziel- und Wunschbild vieler. Dass es häufig genug ein Zerrbild ist, liegt nicht zuletzt an der Unschärfe der Begriffe, die zumeist - so auch an dieser Stelle - synonym verwendet werden. Flexibel, agil und digital sind Stichworte, die fallen, versucht man das Thema zu umschreiben. ...
 
Working Out Loud verbreitet sich rasant - Was kommt nach dem #WOL-Hype? Eine Replik auf den Beitrag von Lars Vollmer
05.03.2018
von Sebastian Hollmann - "Die Methode 'Working Out Loud' verbreitet sich rasant in großen deutschen Unternehmen", meint das personalmagazin in seiner aktuellen Ausgabe, in der es #WOL sogar auf den Titel schaffte. In demselben Maße, wie die Methode "Working Out Loud" derzeit an Aufmerksamkeit und Zuspruch gewinnt, beginnt nun auch (gesunderweise) die kritische Auseinandersetzung mit "WOL". Auch im Rahmen des 1. Deutschen WOL Camps, das im Dezember in Stuttgart stattfand, wurde die Frage aufgeworfen, was nach dem "WOL-Hype" kommt. Besonders markant fand ...
 
Leadership of the Inner Loop, Outer Loop and Transition
05.03.2018
by Simon Terry - Leaders need to change their style of work to suit the different types of engagement in different domains. Leaders should recognising that open collaboration in platforms like Yammer focuses more on leading by influence. They can also play a critical role in helping people see the opportunities to work in different ways through coaching and mentoring One of the areas for further discussion I called out in the post on the role of Transition in Inner and Outer Loops was the area of leadership. It is important to note that leadership in ...
 
A foundation for the future of work
05.03.2018
by Harold Jarche - So what is the future of work and how can we best learn how to adapt to a post-industrial, network economy? There is no shortage of future skills prescribed by various think-tanks and organizations. The World Economic Forum (2016) identified 10 work skills for the Fourth Industrial Revolution. McKinsey & Company (2017) stated that, "We will all need creative visions for how our lives are organized and valued in the future, in a world where the role and meaning of work start to shift". PwC concluded (2017) that the nature of future ...
 
Diversität und Dissens mehr als Konformität und Konsens
02.03.2018
von Marcus Raitner - Dies ist die zweite These des Manifests für menschliche Führung. Auch diese These verdient eine genauere Betrachtung, verwendet sie doch Begriffe über deren Wert man unterschiedlicher Auffassung sein kann. In diesem zweiten Teil der Erläuterungen zum Manifest für menschliche Führung geht es deshalb ganz zentral um den Begriff der Diversität weniger im klassischen soziologischen Sinne der Chancengleichheit von Menschen unterschiedlichen Geschlechts, Alters, Herkunft, usw. sondern eher im Sinne von Individualität, Persönlichkeitsstrukturen ...
 
Ambidextrie als Organisationsprinzip - Innovationen und Kerngeschäft verbinden
02.03.2018
von Stephan Grabmeier - Dass Unternehmen sich und ihr Portfolio beständig erneuern und modernisieren müssen, ist per se keine neue Entwicklung. Die Geschwindigkeit, mit der sie Innovationen auf den Markt bringen müssen, aber sehr wohl. Durch die Digitalisierung und die Komplexität der Märkte haben sich die Innovationszyklen stark beschleunigt. Nur wer den Mut hat, sich selbst zu kannibalisieren und immer wieder neue kreative Lösungen für Kundenbedürfnisse entwickelt, bleibt konkurrenzfähig. Unternehmen, die das Organisationsprinzip der Ambidextrie verwirklichen, ...
 
Wie ich Working out loud komplett falsch verstanden habe
02.03.2018
Seit 9 Wochen bin ich in meinem neuen Job bei der DGFP - seit 9 Wochen setze ich mich intensiv damit auseinander, was (junge) HR'ler brauchen, um in ihrem Job an- und voranzukommen. Seit ungefähr 4 Wochen beschäftige ich mich - mal mehr, mal weniger intensiv - mit dem Thema Working out loud. Denn daran scheint gerade niemand vorbeizukommen. Wie weit bin ich bisher gekommen? Ich habe gelesen, was #WOL ist, welchen Mehrwert es für einige bedeutet und wie es das Arbeiten im Konzern zu verändern scheint. Aber auch die ein oder andere kritische Stimme lief ...
 
Collaboration Matters Most for Front Line Workers
02.03.2018
Are you trying to decide where to start with the new collaboration tools you just acquired? Here's a tip: don't start with you, or the other folks in the head office. Instead, seek opportunities at the front line, or out in the field. The market for enterprise collaboration tools is heating up. Many (most?) organizations are either moving toward Office 365 now, or they will be in the near future. Other offerings -- including Slack and Workplace by Facebook -- have entered the market with a bang. There has never been a more impressive array of collaboration ...
 
Should you moderate your enterprise social network?
02.03.2018
While they can easily understand the benefits for information sharing, the flow of information, and the engagement and effectiveness of employees that an open, corporate-wide discussion tool can bring, managers often experience concerns about the implementation of an enterprise social network (ESN). As it impacts organizational relationships and access to information, ESN can interfere with the hierarchy of and power structures within organizations. Thus, we are regularly challenged by our customers regarding their fears of seeing their new tool become ...
 
Four key digital workplace takeaways from the 2018 IntraTeam conference
02.03.2018
by Stephen Bynghall - I've just attended yet another excellent intranet and digital workplace conference in Copenhagen from IntraTeam. As in previous years there were very interesting speakers and attendees, great conversations, lively networking and a very nice informal and friendly atmosphere. Copenhagen and the Danes are very welcoming. All this makes it a 'must-attend' event for anybody working in the digital workplace and intranet field. As with 2017, it was a privilege to be one of the speakers again. Together with Chris Tubb, we ...
 
The Digital Workplace Skills Framework: a free in-depth report for practitioners
02.03.2018
A digitally skilled workforce is a key ingredient for organisations undertaking digital transformation to realise expected benefits in both operational efficiency and customer experience. The most digitally mature companies understand this: they are five times more likely to provide their employees with resources and opportunities to develop their digital skills than those at an early stage. However, recent research by the European Commission on digital skills in the workplace found that 88 percent of organisations have not taken any action to tackle ...
 
5 people skills you need in a connected world
02.03.2018
The many different challenges associated with digital transformation affect not only companies but also their employees. What people skills do they need to develop to keep pace with the demands of an increasingly digitalized and connected world? We posed this question to experts who work on issues related to digital transformation on an everyday basis. Skill #1: Think broad! In times of change, it is rarely advisable to stick to one area of excellence and hope for the best. The key to success is interdisciplinarity. Combining knowledge and people skills ...
 
Deutschland - Eine Insel ?!?
01.03.2018
von Guido Bosbach - Deutschland als Südseeinsel. Wärme, Strand, Musik, Entspannung pur. Deutschland als Inselstaat... wäre doch gar keine so schlechte Idee, oder? Vielleicht ist Deutschland ja tatsächlich längst auf dem Weg dahin. Nein, nicht in die Karibik oder die Südsee, aber auf dem Weg zu einer Insel zu mutieren. Allerdings eher eine Insel, die bei genauerer Betrachtung weniger traumhaft erscheint. Mein Blogpost in der letzten Woche hat bei enorm vielen Lesern Anklang gefunden. In einer großen Zahl von Kommentaren ging es darum, dass viele Unternehmen ...
 
Die Schutzmauern der Führungskräfte
01.03.2018
von Günther Wagner - Im vorhergehenden Beitrag habe ich die harte Kritik von Thomas Sattelberger, "viele Unternehmensverantwortliche verhalten sich wie auf einem Liegestuhl auf der Titanic" zum Anlass genommen, über Change und Change-Herausforderungen zu schreiben. Ich verbleibe in diesem Beitrag noch beim Thema Change. Doch heute möchte ich nicht so sehr aufrütteln, als vielmehr Verständnis für die scheinbar verkanteten Wege im Management aufbringen. Ich möchte mit Ihnen gemeinsam reflektieren, warum es scheint, dass in vielen Führungsetagen [Schutz]Mauern ...
 
Warum die Digitalisierung zum Bullshit-Begriff zu verkommen droht
01.03.2018
Alle reden von der Digitalisierung: Politik, CEOs großer Unternehmen - und die Talkshows. Dabei droht der Begriff zur Rechtfertigung für Dinge zu werden, die mit Technik nichts zu tun haben. Wenn Menschen Prozesse als Naturgewalten erleben, die in Wirklichkeit von Menschen gemacht sind, wird es gefährlich. Beispiel gefällig? Die wirtschaftliche Globalisierung, die freie Bewegung von Gütern und Kapital, wurde politisch beschlossen, dann aber in den 1990er Jahren von Politik und Wirtschaft als unumkehrbarer Prozess dargestellt. Die Entscheidung, Kapitalkontrollen ...
 
5 Ways to Kick-Start Your Enterprise Social Network
01.03.2018
Enterprise social networks (ESN) are buzzing. Or so we hear. Yet for every company bragging about their amazing ESN adoption rates, we also hear many more tales of how hard it's been, of how an organization has struggled to find any real purpose. Like any new enterprise initiative -- be it tools, campaigns or strategies -- employees won't buy into it unless: a. they have to use it or b. they need to use it. You may find pockets of enthusiasm, but you'll also find plenty of apathy and even a loss of credibility. "What's the point of this," ...
 
Solving Work Problems Out Loud & Outside
01.03.2018
by Simon Terry - Working out loud can sometimes seem quite abstract. The benefits can seem a little obscure. Here's a little story of how purposefully sharing your work in progress can create a great experience that makes work easier and more effective. A Story of Working Out Loud Outside I interact a lot with the Customer Success Team for Microsoft Office. We are both trying to help clients to find the best ways to implement Office capability. These situations can vary from client to client because each one has a different strategy, a different culture ...
 
How to Collaborate Effectively If Your Team Is Remote
01.03.2018
Remote communication isn't always easy. Do you recognize yourself in any of these examples? At 10 p.m., a corporate lawyer gets a text from a colleague and wonders (not for the first time) if there's a protocol about work-related texts after a certain hour. After a long and liquid client dinner, an advertising executive opens an email from his boss reminding him to submit his expenses on time. Annoyed by this micromanagement, he immediately responds with his uncensored thoughts. On the weekly team conference call, a remote team member is confused about ...