#socbiz
Curated hints on Digital Transformation, Enterprise 2.0, Enterprise Social Networks, Social Intranets, Social Collaboration, Knowledge Management, HR 2.0, ... and all the rest
Dr.-Ing. Carsten Rose – Effective: 28.02.2018
Social Business Digest by caro - Archive 02/2018
 

Archive 02/2018

 

Das HR-Dilemma: Hat Ihre Personalabteilung das Zeug dazu, die organisatorische Transformation zu unterstützen?
28.02.2018
Ein Warnhinweis und eine Aufforderung Ein Warnhinweis vorweg: Der nachfolgende Artikel mag für den ein oder anderen ziemlich provokativ wirken und sicherlich auch kritische Feedbacks provozieren. Und die Kritiker haben Recht, wenn sie mangelnde Methodik beklagen. Dieser Artikel ist keine wissenschaftliche Studie und stellt nur eine vereinfachte Sichtweise dar, um Sie, den Leser, darauf aufmerksam zu machen, dass sich auch Ihre Personalabteilung transformieren muss. Die Inhalte stammen aus Gesprächen mit vielen HR-Profis, die nachfolgenden Aussagen so ...
 
Digitalisierung, mehr als nur "Gedöns"
28.02.2018
von Stephan Grabmeier - Wer auf Veranstaltungen spricht und Hintergrundgespräche führt, lernt viel über die Reformfähigkeit unseres Landes. Oder sollte ich besser sagen: die teilweise Unfähigkeit, unser Übermorgen zu gestalten? Denn was mir hochrangige Vertreter der deutschen Wirtschaft hinter vorgehaltener Hand sagen, ist näher am Altherrenmuff, als die glatt gebügelten PowerPoint-Präsentationen über "New Work" und "Diversity" suggerieren wollen. Eine Frauenquote? Nicht nötig. Es zähle vor allem Qualität. Dass die bei Männern nun mal höher sei, könne ...
 
Maximizing the Impact of Enterprise Social Media
28.02.2018
The successful implementation of an enterprise social media platform is a technical and cultural task. Many leaders adopt enterprise social media (ESM) platforms as the cornerstone of their organization's internal digital transformation with the hope that employees will reap the highly desirable benefits of knowledge sharing, collaboration, and efficiency. Still, employees often get lost during these strategic shifts because of the technical and cultural disconnect between ESM and the rest of the internal IT systems and digital platforms that they use ...
 
Enterprise social networks Part 3 - Searching and monitoring
28.02.2018
by Martin White - In Parts 1 and 2 of this series of three posts on enterprise social networks I have given some indication of the wealth of information that is available in the research literature about good practice and success metrics assessment. In Part 3 I want to look at the issues around searching ESNs. As far as I am aware the only paper offering a detailed analysis of search and social media focuses more on public social media services and has very little to say specifically about enterprise networks. Nevertheless many of the comments made are ...
 
7 Ways to Improve Your Company's Employee Experience
28.02.2018
We have to do better at employee experience. More than half (51 percent) of the US workforce is not engaged, according to a recent report from Gallup. Alan Lepofsky, who studies the Future of Work as an analyst for Constellation Research, noted that organizations often still offer employees the same old workplace setup and practices they've used for decades. The analyst called on organizations to "get creative" in his report published last month, "How to Embrace New Skills for the Future of Work." (fee required). Lepofsky and a CEO of a global company ...
 
The 5 emotional states of community managers
28.02.2018
Community managers are amazing people. Full of passion, energy and a desire to help, they're out there every day making peoples lives better. It's an emotional roller coaster full of passionate people and my favourite people in the world Managing communities isn't easy. There's a lot of pressure - feedback coming in from every side, new initiatives that have to go right, networks to keep track of and unruly members to moderate. With all these pressures it's not easy to keep it together and community managers have to balance their emotional states to ...
 
Urlaub auf der WOL-Insel
27.02.2018
Eine neue Methode verbreitet sich aktuell schneller als Schimmel in deutschen Organisationen: »Working Out Loud« oder auch kurz »WOL« nennt sich der Spaß und wird mit ähnlicher Begeisterung aufgenommen wie zu seiner Zeit beispielsweise das Design Thinking. Kein Wunder, schließlich sind Größen wie Bosch und Siemens ganz vorne mit dabei beim WOL-Hype. Die Vorstände loben die Methode inzwischen lautstark. Nun will ich mich auch gar nicht über die Details dieser Praktik auslassen. WOL hat eindeutig einen Nutzen - aber möglicherweise einen anderen, als Du ...
 
Enterprise social networks - Part 2 Measuring success
27.02.2018
by Martin White - Following on from a consideration of ESN good practice in Part 1 the question that then needs to be answered is how far is your organisation away from good practice. A feature of the ESN landscape is the way in which a number of benchmark tools are emerging. The most visible of these is SWOOP, an Australian company with a background in social network consultancy. The company has developed a maturity framework around Platform Adoption, User Engagement, Connecting, Sharing, Solving and Innovating, though these headings do not do justice ...
 
How People Analytics Supports Change Management
27.02.2018
People Analytics is maturing fast. 2017 in particular was a stellar year if the published cases, presentations at various people analytics conferences and interest from the wider HR community is anything to go by. However, for this trend to take a more permanent hold, it must in my view be recognized as an area of importance across the wider organisation, something it is not now. A solution to this is to look in another direction - a new avenue. A Third Avenue I see people analytics applied in primarily two areas: 1) making better (evidence-based) HR ...
 
Leadership is enabling
27.02.2018
by Harold Jarche - I have often said that the essence of leadership or management in organizations is helping make your network smarter, more resilient, and able to make better decisions. It is not telling people what to do, or managing how they get things done, especially in an age where more work is unique and non-routine. Those doing the work are often the only ones who really understand the context. John Wenger says that empowerment is a term that we should avoid when it comes to management of organizations. He says it is better to focus on enablement. ...
 
What is digital employee experience (#DEX)?
27.02.2018
With the evolution of the industry has come the emergence of a relatively new term: digital employee experience (#DEX). This is providing new ways of understanding how organisations operate digitally, and what the impact (positive or negative!) is on employees. Customer experience (#CX) is where this all started. For close to a decade now, firms have been waging war on a new battlefield, not defined solely by the products and services they deliver, but also by how they deliver them. This has put customers increasingly at the heart of businesses, with ...
 
Scrum without Lean is an HR #fail
27.02.2018
Executives expect Agile results, but too few executives and managers realize the organization change necessary to support Agile results. Agile without Lean is an executive landmine and Scrum without Agile requires human resource partners. Where Lean involves the whole system focus on customer value, Agile further extends Lean DNA for results and this requires that human resources (HR) gain a Lean understanding as well as understand Agile methods. Many organizations who attempt Agile expect Agile results: fast design, zero defect, customer delight, motivated ...
 
Work of Art
27.02.2018
by Esko Kilpi - Ancient societies took it for granted that skills would be handed down from generation to generation. Developing one's talent as an artist or a craftsman depended on understanding and following the principles of earlier masters. Art and craftsmanship may suggest a way of life that waned with the birth of industrial society, but this is misleading. The future of work may resemble the history of work, and this is because of our newest, most advanced technologies. The corporate system is transforming into a maze of fragmented tasks and short-term ...
 
Über Working Out Loud: "Nicht originell, aber wirksam"
26.02.2018
John Stepper hat aus eigener Betroffenheit heraus eine Methode entwickelt, wie sich Menschen sinnvoll vernetzen und ihre Arbeit transparent machen. Das ermöglicht Kollaboration, wie viele Firmen sie sich wünschen. Ihren Erfolg führt Stepper darauf zurück, dass sich die Anwender gestärkt und unabhängiger fühlen. Die Methode "Working Out Loud" verbreitet sich rasant in großen deutschen Unternehmen. Sie haben sie erfunden. Worum geht's? Die Bezeichnung selbst stammt gar nicht von mir. Die verdanke ich Bryce Williams, der 2010 einen Blogbeitrag mit dem Titel ...
 
Agile Organisationen = Hierarchie und Netzwerk. Geht das?
26.02.2018
Hierarchie und Netzwerk. Geht das? Die einen sagen so und die anderen so. Aber ich fange mal von vorne an. Der Impuls für das Übersichtsbild Agile Organisationen kam durch den Artikel von Harald Schirmer und auch durch John P. Kotter, der mich seit ein paar Jahren begleitet. Durch Digitalisierung, und die damit einhergehende verbundene hohe Netzwerkdichte, steigt die Komplexität weltweit an. Ich kann immer weniger vorhersagen, welche Geschäftsmodelle Zukunft haben werden, oder in welche Richtung ich mein Unternehmen weiter entwickeln werde. Bei komplexen ...
 
Enterprise social networks Part 1 - Establishing good practice
26.02.2018
by Martin White - Earlier this month I wrote about the value of academic research. Perhaps nowhere is this better illustrated than in the case of enterprise social networks (ESNs). The genesis of the concept of an ESN dates from an article in Sloan Management Review in 2006 by Andrew McAfee on the features of Enterprise 2.0. He described these features as SLATES; Search, Links, Authoring, Tags, Extensions and Signals. The technology to deliver these is not difficult, and over the next decade ESNs were adopted quite rapidly as a wide range of vendors ...
 
5 Strategies to Manage Change In a Digital Workplace
26.02.2018
While the digital workplace is here to stay, change continues all around us. The changes companies must manage and adapt to in a digital workplace are impacted by many internal and external factors including technology, budgets, business model, politics, location, processes, leadership, legal and tax barriers. In their 2017 digital workplace trends study, the Digital Workplace Group (DWG) describes seven dimensions of which companies should take note when trying to determine where they fit as a digital workplace. These dimensions are: Communication and ...
 
How Organizational Network Analysis Enabled a Transition to a More Agile Enterprise
26.02.2018
The move from a multinational, distributed function to a global one is difficult, particularly for IT, which often has local requirements and loyalties. Even so, the CEO of one of the world's largest engineering and construction companies determined it was necessary to make this move to streamline the firm's IT processes and take advantage of globally distributed expertise to better serve customers and lower costs of operation. The CIO, responsible for this restructuring, relied heavily on an annual organizational network analysis (ONA) over five ...
 
Learning to create the future of work
26.02.2018
by Harold Jarche - I recently wrote that when we look at the future of work, the loss of current jobs, and the effects of automation we should use a compass to guide us, not a list of what the jobs of the future may look like. These kinds of maps get dated too quickly. In preparing for this new world of work, policy makers and organizational leaders should look at how they can enhance self-determination for everyone: by fostering autonomy, competence, and relatedness. We are moving into an age of augmented work where much of the value we create is intangible, ...
 
Organisationale Ambidextrie: innovativ und effizient?!
23.02.2018
Innovation und Effizienz scheinen oft unvereinbar. So zumindest die häufige erste Assoziation - oder Angst?! - vieler unserer Kunden. Aus meiner Sicht (und Erfahrung) sind es tatsächlich überhaupt keine Gegensätze, sondern zwei Dinge, die sich unmittelbar bedingen. Ohne Innovation (in unseren Denkmustern, Arbeitsweisen, Strukturen und und und....) wird effizientes Arbeiten in Kürze kaum mehr möglich sein. Schon heute stoßen wir mit Arbeit nach dem "altem Muster" ja überall an unsere Grenzen. In unserem eigenen Tandemploy-Team experimentieren wir deswegen ...
 
Selbstbild und Fremdbild: Der Helikopterblick zeigt, wie Sie auf andere wirken
23.02.2018
Unser Hirn ist ständig mit Selbstmonitoring beschäftigt. Egal, was wir tun: Vollautomatisch vergleicht es unaufhörlich die tatsächliche Ausführung mit dem vorherigen Plan, um dann, wenn nötig, entsprechende Feinjustierungen vorzunehmen. Dies ist etwa beim unbewussten Richten der Frisur gut zu beobachten. Fachleute bezeichnen dies als Efferenzprinzip. Nutzen Sie dieses Prinzip aktiv und bewusst! Gehen Sie, wenn Sie mit anderen kommunizieren, egal ob mündlich oder schriftlich, immer mal wieder in die Helikopterperspektive und fragen Sie sich: Ist es zielführend, ...
 
Ask Your Employees to Disrupt the Company
23.02.2018
What is the best way to promote digital innovation in industrial companies? I have been hearing this question a lot recently; often enough, in fact, to write an article about the topic and make my thoughts on it available more widely than to just a select few conversation partners. But let's start at the beginning. Over the course of the past months, I have had the opportunity to engage in personal discussions with representatives of the traditional industry sectors: entrepreneurs, shareholders, board members and executives. They come from mechanical ...
 
The Un-Ignorable Link Between Employee Experience And Customer Experience
23.02.2018
Engaged employees lead to happy customers. There is a undeniable link between employee experience and customer experience. Companies that lead in customer experience have 60% more engaged employees, and study after study has shown that investing in employee experience impacts the customer experience and can generate a high ROI for the company. Here are 10 companies that have seen the benefit of engaging their employees to build customer experience. "Take care of associates and they'll take care of your customers." - J.W.Marriott [...] Chick-Fil-A ...
 
Working smarter case study
23.02.2018
by Harold Jarche - In 2010/2011 Jay Cross and I worked worked with a corporate university of a large US company with the objective to cultivate a fully engaged, high performing workforce through rapid, collaborative, informal, self-directed learning. The aim was for employees to learn fast enough to keep up with the demands of their jobs and grow into experts in their field. The university transitioned from designing processes for formal learning to increasing support for informal learning by: Establishing a learning & performance innovation team. ...
 
How to Activate Worker Passion
23.02.2018
Passionate employees are more likely to take risks, be flexible, and contribute to an organization's long-term performance improvement. How can CIOs cultivate a workforce that enthusiastically steps up to tomorrow's challenges? In a business environment defined by rapidly changing technologies and, in many industries, revenue models, companies are seeking employees who can tackle unfamiliar challenges, learn quickly, and create innovative tools and approaches. Many workers, however, are under significant pressure just to perform; they face the disappearance ...
 
Reframing the language of change
23.02.2018
Small shifts in the words we use when we talk about change can make a big difference. The way we communicate and engage with others, along with the way we absorb incremental change in our personal and professional lives, is all accelerating and continually being reshaped. This makes it a good time to closely look at the words we use (or over-use) in conventional change management to realign our practice and language to the dynamic nature of the business environment. It's time to nudge, reframe, and yes...challenge the language. Here's my top three: Less ...
 
Small Is Beautiful: Using Gentle Nudges To Change Organizations
23.02.2018
Sunstein And Thaler On Nudges Subtle and seemingly insignificant aspects of the environment in which decisions are taken can have substantial impact on people's behavior. This is the premise of the book Nudge, written by Cass Sunstein, one of the most cited American legal scholars, and Richard Thaler, last year's winner of the Nobel prize in economics. What Is A Nudge? The authors define a nudge as any aspect of the choice architecture that steers people's behavior in a predictable way, without forbidding any options or significantly changing their economic ...
 
Crafting exceptional employee experiences through psychology and social recognition
23.02.2018
To misquote John Culkin, we shape our tech and thereafter tech shapes us. Organisations need us - people - and technology to work harmoniously, but our tools are not always in tune with our ways of working. Behavioural psychology can provide insights around how people like to work, and how the technology can then be used effectively. Such behavioural insights have influenced the design of Benefex's new social recognition app. MARGINALIA speaks with Grace Burton, Research Lead at Benefex, to explore her fascinating psychology investigations, and the link ...
 
8 Gründe, warum interne Kommunikation im Jahr 2018 so wichtig ist
22.02.2018
Jedes Jahr aufs Neue erscheinen unzählige Listen und Artikel mit Tipps und Anleitungen, wie Kommunikatoren ihr internes Publikum am besten ansprechen sollten. Gute Ratschläge ändern sich jedoch nicht mit dem Jahreswechsel. Das Ziel interner Kommunikation bleibt vielmehr das Gleiche: die effektive und schnelle Verbreitung von wichtigen Informationen an relevante Zielgruppen. Was sich jedoch ändert ist die Anzahl der auf dem Markt verfügbaren Kommunikationsinstrumente für diese Aufgabe. Aus diesem Grund liegt die oberste Priorität der internen Kommunikation ...
 
Drei Fragen an: BMW-CIO Klaus Straub - "Die agile Kultur muss vorgelebt werden"
22.02.2018
Die BMW Group IT setzt zu 100 Prozent auf Agilität - und dreht dafür Projektorganisationen, traditionelle Arbeitsweisen und die Büros im IT-Zentrum München auf links. Vertreter der beauftragenden Fachbereiche ziehen mit Softwareentwicklern und Betriebsverantwortlichen in gemischten Teams an einem Strang. Im Interview mit automotiveIT spricht CIO Klaus Straub über die Beweggründe für diesen radikalen Schritt und schildert erste Erfahrungen. Herr Straub, die BMW Group IT durchläuft derzeit die größte Transformation ihrer Geschichte. Was macht die Neuausrichtung ...
 
Angst in Organisationen. Rückblick auf das Berliner Digital Workplace Meetup
22.02.2018
Vor ein paar Wochen stolperte ich über eine überaus spannende Veranstaltung: "Angst in Organisationen. Schattenseite der Transformationseuphorie", veranstaltet von meinen Kollegen Alexander Kluge aus Berlin in Zusammenarbeit mit Siegfried Lautenbacher aus München. Es ging um die Angst, die entstehen kann, wenn sich Organisationen weitreichend verändern; also nicht nur an der einen oder anderen Stelle ein bisschen rumoptimieren, sondern vor allem das bisherige Managementmodell grundlegend hinterfragen und die Funktionalität und Sinnhaftigkeit formal-fixierter ...
 
WHYral: Transformation als sinnvolle Epidemie
22.02.2018
Jeder CEO steht vor der Aufgabe, sein Unternehmen zu transformieren und fit für den digitalen Wandel zu machen. Jeder weiß es. Jeder kennt die Eckpfeiler der Aufgabe. Jeder hat das Thema Transformation zur Genüge durchdrungen. Und trotzdem bewegt sich nichts vorwärts, viele Initiativen scheitern, bevor sie richtig losgehen. Nur wenige Unternehmen haben den Eindruck, dass die Veränderungen voranschreiten. Bei vielen anderen ist der Wandel kaum merkbar. Klassische Change-Methoden scheinen in der New Economy zu versagen. Virale Effekte werden unterschätzt ...
 
The Benefits and Challenges of Microservices Architecture
22.02.2018
In case you haven't heard, microservices are in. After seeking out a comprehensive definition of microservices, and then pitting microservice architecture against Monoliths, SOA and APIs, it's time to ask the burning question, "Just why are mammoth brands like Amazon, Netflix and Google choosing to go with microservices over monolithic architectures?" How Microservices Are Good For Big Business According to Tim Hockin, Principal Engineer at Google Cloud, big brands have eyed the technical advantages of microservices over monoliths. "Decoupling [services ...
 
The Downside of Transparent Decision Making
22.02.2018
Why you'll get a better recommendation from a committee that deliberates behind closed doors. You're an executive with a big decision to make. Perhaps there is a key C-suite position to fill, or a question about whether to enter a new market. So you turn to an advisory committee, appointing people who you believe will offer wise counsel because they collectively have more information about the issue than you do. It would seem logical that you would want that committee to be fully transparent with you in their deliberations, right? After all, you would ...
 
Digitalisierung: Wer nicht vernetzt ist, fliegt
21.02.2018
Bei wem laufen die Fäden zusammen? Wer ist ein gefragter Ansprechpartner und Ratgeber? Wer steht eher am Rande und bekommt selten Antworten auf seine Mails oder Beiträge im firmeninternen Social Network? In kleinen Betrieben weiß das jeder. In Großunternehmen hat das Management aber keinen Einblick in die sozialen Detailstrukturen. Doch das ist vielleicht nur noch eine Frage der Zeit. Denn schon heute wird der "soziale Graph" unentwegt gefüttert. Mit jeder E-Mail, mit jedem Chat, mit jedem Tweet und jedem Like wird der Graph um eine Beziehung zwischen ...
 
Vorsicht Ansteckungsgefahr: Working Out Loud breitet sich aus
21.02.2018
Eine neue Arbeitsmethode zieht derzeit Tausende von New Workern in den Bann und breitet sich wie ein Virus aus: Sie heißt "Working Out Loud", was man mit "laut beziehungsweise offen arbeiten" übersetzen kann. Woher kommt die Begeisterung für #WOL, wie die Methode auch liebevoll genannt wird? Was ist das Besondere? Die Erklärung dafür ist eigentlich ganz einfach: Working Out Loud ermöglicht Mitarbeitern, eigene Ideen zu verfolgen, Netzwerke aufzubauen und über Silogrenzen hinweg zusammenzuarbeiten - also all das, was viele CEOs von oben verordnen, was ...
 
How to connect employees to purpose with your Enterprise Social Network
21.02.2018
Purpose. It's the corporate buzzword right now. Executives are realising most of today's employees want to do work that's meaningful - in fact this PwC study from June 2016 says 83% of us expect it. Some businesses are genuinely orienting themselves around their purpose (yay!) while others are treating it more like the newest PR campaign. Regardless of the approach, the conversations are happening and your Enterprise Social Network (ESN) or collaboration platform is fertile ground for them. Whether you're using Yammer, Workplace by Facebook or one of ...
 
Where is the Change Community? - Part 2
21.02.2018
While writing part 1, I had waaaaay too much fun with the data of LinkedIn, Google and Bing (don't judge me) and thought to quickly share some interesting numbers. Don't get too hung up on the details, it's not peer-reviewed, tested or proofed in any way, it's just MS Office and my inner geek at work here. I do understand that there's cultural differences, not everybody is on LinkedIn and obviously countries like China have their own versions of LinkedIn. Yep, also aware that this is a W.E.I.R.D (Western Educated Industrialised, ...
 
8 Reasons Why Messaging Apps are Taking Over Your Organization
21.02.2018
The disconnect between the digital tools we use at home and the ones we use at work is getting smaller all the time. And that's a good thing. In this post, we explore why new digital tools for businesses are taking their cue from an increasingly sophisticated consumer market and what that means for the future of work. Enterprise tools have been ineffective in the past The way people communicate in their personal lives has changed but the tools they use at work are still stuck in the past. People use WhatsApp, Instagram, and Facebook every day to talk ...
 
Here's How We Can Make The Next Big Thing Happen Much Faster
21.02.2018
It often seems easy to know when the next big thing is upon us. Someone like Steve Jobs or Elon Musk stands on stage and tells us what is being launched next. The business press gets excited, pundits swoon and a thousand imitators are created. Before long an ecosystem develops and the world is forever changed. In reality though, things are much murkier than that. Innovation is a process of discovery, engineering and transformation and it is only the last part that is visible to most of us. The seeds of a revolution start long before, in obscure labs ...
 
Stell dir vor: "Wir haben ein Enterprise Social Network und keiner macht mit!"
20.02.2018
Immer mehr Unternehmen möchten im Zuge der Digitalisierung und der Forderung nach vernetzten, flexiblen, offenen und ortsunabhängigen Arbeiten ein funktionierendes Social Enterprise Network (ESN) aufbauen. Die Unternehmen haben dabei oft die folgenden Ansprüche: Social Collaboration Tools sollen... ...alle Wissensprobleme in Unternehmen lösen. ...den Mitarbeiter ermöglichen selbstorganisiert arbeiten ...die Mitarbeiter automatisch dazu bringen durch Vernetzung ihr Wissen zu teilen. ...Wissen und Experten an einem Ort zentral verfügbar machen. ...Wissen ...
 
Helfen Sie Ihren Mitarbeitern, den Sinn in ihrer täglichen Arbeit zu finden
20.02.2018
Das nächste Treffen mit Anna war eher ein Zufall - wir begegneten uns, während wir auf den Zug warteten. Anna berichtete von ihren Erfolgen mit der Anwendung ihrer Vision. Sie erzählte, dass sie im Team verabredet hatten, dass in jedem Teammeeting ein Kollege von einem Beispiel erzählt, wie er die Vision zum Leben erweckt. Damit sei die Vision immer präsent, die Anwendung praktisch belegt und gleichzeitig sehr vielfältig. "Ach, an einer Stelle könnte ich allerdings eine zweite Meinung gebrauchen" stellte Anna fest. "Einer meiner Mitarbeiter, Jan, hat ...
 
"Transformation und Digitalisierung: Wie fühlt sich für mich persönlich die neue Arbeitswelt an?"
20.02.2018
von Sabine Kluge - Der "Freiraum" der E.ON Tochter eknetz sucht und findet Antworten Freitagmorgen, Auswanderermuseum Ballinstadt Hamburg. Der Ort könnte kaum besser gewählt sein: Das Haus wirbt mit dem Slogan "...begleiten Sie Menschen mit all ihren Wünschen und Träumen, die sie auf ihren Weg in eine neue Heimat mitnahmen" - und trifft im übertragenen Sinn den Nerv unserer Zeit: Denn ist nicht auch die rasch und zunehmend digitalisierte Arbeitswelt eine Reise ins Ungewisse - nämlich in eine chancenreiche Zukunft, die jedoch auch von Schattenseiten gekennzeichnet ...
 
Verhaltensökonomie für Einsteiger: Gamification vs Nudge
20.02.2018
Auch noch Wochen nach der Vergabe vom Nobelpreis an Richard H. Thaler für seine Arbeit rund um die Verhaltensökonomie reißen die Kommentare, Fragen und Bitten um Stellungnahme zu dem Thema nicht ab. Das Thema ist en Vogue. Verhaltensökonomie als Rettungsanker für strauchelnde Unternehmen? Oder als der Wettbewerbsvorteil für die Big Player? Immer wieder landet das Thema in meinem Social Media Stream, in meiner Mailbox oder im Messenger: Gamification vs. Nudge. Seit dem Nobelpreis für Richard Thaler findet man viele Beiträge und Kommentare, in denen Nudge ...
 
Make E-Mail great again
20.02.2018
by Philipp Rosenthal - It's not "e-mail" that's broken... If we took all the e-mails produced by a company over the period of one year and looked at it from a "could there have been a better option than e-mail" perspective, I truly believe this is what it would look like. No matter what the alternative could have been, in the majority of cases email wasn't the right vehicle for moving a message from A to B. For a small minority of cases, it probably was. I've never seen any in-depth content or interaction analysis of corporate e-mail usage beyond end ...
 
Email collaboration evolves in the modern enterprise
20.02.2018
Messaging apps are great for team collaboration, but bridging the gap between internal and external communication remains a hurdle. That's why vendors are developing tools to improve email collaboration. Enterprises are increasingly looking for collaboration tools centered on teams, rather than individuals, with interfaces organized by task, rather than chronology. While collaboration apps like Cisco Spark and Slack are helpful, other vendors are developing tools to make old-fashioned email better meet enterprise needs. San Francisco-based Front ...
 
Are Your Workplace Apps Overloaded?
20.02.2018
In the interactions I've had with HR professionals, I've come to respect the challenges of the profession. Their role is to take a very complex system of processes and tools and simplify the concepts so that their customers - the company's employees - can understand and use them to make decisions, manage careers, and engage with the organization. This is a huge challenge, especially when you take into account the role of human capital management (HCM) technology and the multiple screens required in order for employees to have access to HR tools "whenever ...
 
Why Decentralization Matters
20.02.2018
The first two eras of the internet During the first era of the internet -- from the 1980s through the early 2000s -- internet services were built on open protocols that were controlled by the internet community. This meant that people or organizations could grow their internet presence knowing the rules of the game wouldn't change later on. Huge web properties were started during this era including Yahoo, Google, Amazon, Facebook, LinkedIn, and YouTube. In the process, the importance of centralized platforms like AOL greatly diminished. During the second ...
 
Where is the Change Community? Part 1
20.02.2018
In my quest to understand what is happening to the Change Management profession I love, I turned to data and learned a lot, but was left with more questions than answers. When I say I turned to data, I really mean that I played around with LinkedIn and Google and searched for different combinations of words. If you were expecting a scientific and peer-reviewed article, I appreciate the vote of confidence, but that's really outside my skill set and well beyond my patience threshold. I am looking for insights, not answers necessarily. I found that there's ...
 
Complexity is making many experts redundant
20.02.2018
David Davis is the UK government Brexit Secretary. David doesn't believe much in planning or predicting. In his opinion, they should just Brexit and then see what happens because it's all too complicated to predict anything these days. Back in 2016, David promised impact analyses on 57 sectors of the UK economy that would go into "excruciating detail". At some point, David decided to avoid all that excruciating detail and just fly by the seat of his pants. "I'm not a fan of economic models because they have all proven wrong," he said. Good old David ...
 
Wozu man einen Corporate Community Manager braucht
19.02.2018
Ein Social Intranet wird oft mit der Hoffnung auf Zeiteinsparungen, verbesserte Kommunikation und bessere Ergebnisse eingeführt. Die Verantwortlichen denken, dass es dank seiner Funktionen und der einfachen Bedienung ein Selbstläufer sei. Diese Annahme ist leider nicht richtig. Damit ein Social Intranet im Unternehmen erfolgreich sein kann, ist professionelle und engagierte Betreuung notwendig. Selbst die besten Inhalte funktionieren nicht von alleine. Es braucht einen Corporate Community Manager. Was ist ein Corporate Community Manager? Vielen Unternehmen ...
 
New Work! New Values? New Leaders? - Gedanken zu Führung und quer Denken des Querdenkens
19.02.2018
Ist es das neue, als "cooler" empfundene Arbeiten, der "Aufbruch", den wir deutlich in Organisationen wahrnehmen oder darf Querdenken auch das Zulassen und Aussprechen zögerlicher Gefühle sein, die den Mehrwert von "New Work" hier und da leise in Frage stellen? "Eigentlich bin ich genervt, wenn in modernen Arbeitsstrukturen jeder unabhängig von Kompetenz und vor allem unabhängig von Engagement mitreden kann und wir uns nur noch in Diskussionen ergehen...". Mit einer solchen Offenheit macht man sich schnell unbeliebt und fordert Mutmaßungen wie "digital ...
 
Organisationsrebellen: Veränderung braucht Störung
19.02.2018
ristoteles meinte einst: "Ein ein guter Mensch ist nicht immer ein guter Bürger." Entsprechend ist ein guter Mitarbeiter nicht immer ein angepasster Mitarbeiter. Organisationsrebellen sorgen deshalb für Störung und halten die Organisationen lebendig. Anlässlich der Blogparade #Organisationsrebellen gibt dieser Beitrag einen Überblick über das gepflegte Rebellentum beginnend mit einer Herleitung aus dem zivilen Ungehorsam über die Prinzipien für Organisationsrebellen bis zur Frage, wie man solche Rebellen fördert, fordert und coacht. Der zivile Ungehorsam ...
 
Neues Arbeiten: Die Exponentielle Gefahr
19.02.2018
Es spricht vieles dafür, dass das so genannte Neue Arbeiten sein Emanzipationsversprechen nicht einlöst, stattdessen zu massiver Arbeitsverdichtung, ständiger Erreichbarkeit und digitaler Erschöpfung führt. Was ist schiefgegangen? 7.30 Uhr. Ich bin vor einer Stunde aufgestanden. Erster Handgriff: Espressomaschine an. Zweiter Handgriff: Smartphone aus der Ladestation im Bad nehmen, Nachrichten checken. Natürlich hat meine Kollegin gestern Nacht noch auf die Mail geantwortet, die ich ihr um 23.32 Uhr geschickt hatte. Ein Kunde ist in den USA, hat auch ...
 
Mitarbeitermotivation in agilen Projekten
19.02.2018
Unbestritten ist die direkte Abhängigkeit von Mitarbeitermotivation zur Leistung und damit zu erfolgreicher (Projekt-)Arbeit. Je motivierter man ist, desto höher ist die Leistungsbereitschaft, der Einsatz für ein Projektziel, der Qualitätsanspruch etc. In diesem Artikel möchten wir der Frage nachgehen, in wie weit die gewählte Projektmanagement-Methodik, im Speziellen die immer stärker verbreiteten agilen Vorgehensmodelle, auf die Motivation einzahlt. Um uns der Thematik strukturiert zu nähern, bedienen wir uns dem bekannten Arbeitsmotivationsmodell ...
 
First step in starting an organizational movement out of a grassroots initiative
19.02.2018
After nearly six years in my professional life, which I spent in various organizations (smaller and bigger ones), I now know what I expect as a human being and employee: trust, honesty and joyful collaboration. Spending so much time in the office, these three principles are becoming more and more important to me. So important, that if I feel an imbalance, I need to change something. In my early years, I thought that my manager is responsible for my happiness at work and that I can rely on that. That he knows best. My first manager once said to me "Julia ...
 
To get the most from your team, give them purpose
19.02.2018
Speed is unarguably a competitive advantage for organisations in the digital age. But this can lead to entrenched, outdated thinking and ways of working. But even the best teams struggle with complacency if the org culture and management practices are not designed to encourage urgency. Urgency shouldn't be confused with rushing through work. We want to keep high-quality outputs and push our teams without overloading them, or creating resentment. A key to achieving this balance is ensuring your team don't lose sight of the purpose of the business and ...
 
Accelerating the Digital Journey: Changing Old Leadership Mindsets and Ways of Working
19.02.2018
In our section, "Digital-Era Leadership," we put forth a new model of leadership and demonstrated that leaders who are more digitally capable exert a positive impact on their organization's performance. We also showed that this new-era digital leadership requires a full and complex range of skills, including interpersonal, analytic, and technical. To thrive in this new era, most organizations will need to build new skills and capabilities; they'll also need to overcome old mindsets and ways of working. This won't be achieved by the delivery of formal ...
 
What does employee engagement mean in the future of work?
19.02.2018
by Jacob Morgan - Keeping your employees happy is about more than free food and a fancy office. Jacob Morgan talks about the three prongs of sustainable employee engagement. There used to be a time when you could smoke in the office, a time when you could just work nine to five and a time when employees had to convince organisations why they should work there. Today, you can't smoke in the office, work-life balance has been replaced by work-life integration and, when an organisation is looking to hire people, it's the people who say: 'Why don't you tell ...
 
Is Your Company's Culture Stale?
19.02.2018
Here are seven ways to shape, course-correct, or prevent the workplace from becoming a drag. "I'm so grateful I have nothing left to give to my family and friends after work," said nobody ever. Yet, we have an epidemic of exhausted, unwell, overwhelmed employees doing their best to avoid burnout. While stress plays an important role in fueling performance, distress rips apart human performance. It "takes out" highly competent people, leaving them to struggle unnecessarily with mediocrity. As employees fight to find their footing in a chaotic workplace ...
 
Why the need to be social?
19.02.2018
I'm very aware that writing an article about the need to be an exponent of social media and then posting it on social media is truly preaching to the converted. But keep reading because I have a challenge for you! Because I worked in the public sector for so long, I never really expected to be looking for another role, especially through social media Over the last 15 years there has been exponential growth of social media platforms which have been fuelled by mergers and acquisitions. Many billionaires have been created with the top 15 accruing a wealth ...
 
How to Increase Your Influence at Work
19.02.2018
To be effective in organizations today, you must be able to influence people. Your title alone isn't always enough to sway others, nor do you always have a formal position. So, what's the best way to position yourself as an informal leader? How do you motivate colleagues to support your initiatives and adopt your ideas? How can you become a go-to person that others look to for guidance and expert advice? What the Experts Say Having influence in the workplace has "clear value," says Dorie Clark, author of Entrepreneurial You. "You get more done and you ...
 
Digital Workplace Meetup "Schattenseiten der Transformationseuphorie"
16.02.2018
Es war das bisher größte "Digital Workplace Meetup" mit dem vermutlich lebendigsten Austausch. Zum Thema "Angst in Organisationen" hatten sich im Wework am Kudamm fast 100 Teilnehmer zusammengefunden und viele diskutierten aktiv mit. Die spannende, zweistündige Diskussion mit erfahrenen Transformations-Experten aus Konzern, Mittelstand und Startup zeigte, dass wir immer noch zu sehr über Technologie und viel zu wenig über Beziehungen, Emotionen und Haltung sprechen. In Phasen von Veränderungen suchen Menschen nach Sicherheit - manche mehr, manche weniger. ...
 
Eine neue Lieblingsmethode: Working Out Loud
16.02.2018
Endlich gibt es ein Framework, was mein Bedürfnis und Verständnis von Zusammenarbeit beschreibt: Working Out Loud. Als ich im März 2016 zum ersten Mal davon hörte, hatte ich einen dieser Aha-Momente. Das Gefühl, wenn der Knoten sich entwirrt und man plötzlich klar sieht und beginnt zu verstehen. Ein wirklich toller Moment! Kennt ihr auch solche Momente? Wenn man denkt: "Vielen Dank, endlich sagt's mal Jemand!" Jedenfalls war das einer dieser Momente, den ich meiner Schwester Nadine zu verdanken habe. Seitdem ist so wahnsinnig viel passiert. Ich habe ...
 
Demotivation: Was Mitarbeiter ausbremst
16.02.2018
Als ich einmal einem Motivationsseminar beiwohnte, versuchte mir der Mensch am Mikro zu erklären, jeder könne ein Starverkäufer, Topmanager oder zumindest reich werden. Er selbst war eher so eine Art verkrachte Existenz, ein Desperado der Meta-Ebene und des esoterischen Brimboriums. Ich hielt ihn für einen Blender. Die meisten anderen leider nicht. Entsprechend werden Sie, wenn sie erst einmal aus dem einlullenden Tschakka-Koma aufwachen, demotivierter sein als je zuvor. Was mich zum eigentlichen Thema bringt: Der Kunst der Demotivation... Nur weil du ...
 
Buzzwords, Marketing und coole Titel: So werden Sie zum digitalen Schaumschläger
16.02.2018
Der neue Digital Consultant schaut Ihnen tief in die Augen und sagt mit fester Stimme: "Wenn Sie keine KPIs für Ihre Cloud-based Services definieren, sind Sie zwar Technology driven, aber Sie haben kein Value Generation Mindset. Logisch, oder?" Alle Anwesenden im Raum nicken betreten. Der Vorstand schaut mit strenger Miene in die Runde. Die Buzzwords haben gesessen. Willkommen im Reich der digitalen Schaumschläger! Seit vier Jahren bin ich durch Keynotes zur digitalen Disruption und meinem Unternehmen, das Innovationsmanagement-Software entwickelt, direkt ...
 
For the Intelligent Workplace to Succeed, We Must Shore Up Our Foundations
16.02.2018
Three years ago, I attended an event where a representative from IBM presented on the potential of Watson in various sectors. The presentation turned out to be very good, but unfortunately we had to wait 10 minutes while an AV guy sorted out the projector, cable and other assorted issues before it could start. The irony of a situation where technology paints an exciting picture of the future but then somehow fails to deliver on some of the basics wasn't lost on the audience. To me, this is an analogy for where we are with any concept of the "intelligent ...
 
Ripe for Disruption: The Business Model of Big Consulting Is Overdue for Change
16.02.2018
People used to think cabs were either yellow or checkered. Today, we have a smartphone app for that. Razors used to be one of two brands. Almost overnight the razor industry has been turned on its head. Imagine the legacy TV network executives laughing at a new "competitor" that planned to charge $7 per month without advertisements. I can go on and on from financial services, retail automotive and beyond. We live in an era of continuous disruption and growing options in all parts of the market, from high to middle to low. A consulting industry traditionally ...
 
Klassische Führung verliert den Anschluss
15.02.2018
Der Ruf nach neuen Kompetenzen im Management ist medial kaum noch zu überlesen - direkt wie auch indirekt. Gründer und Vorstandsvorsitzender der Alibaba Group Jack Ma, wie auch Microsoft-Chef Satya Nadella u.a. sprechen offen und weitreichend über das, was im Management notwendig sein wird, damit die Unternehmen ihre Zukunft noch proaktiv mitgestalten können und nicht im VUCA-Sturm den Anschluss verlieren. Ein Ranking zeigt deutlich, dass das lineare Geschäftsmodell ausgedient hat. Lediglich 3 Unternehmen der Old Economy konnten sich unter den 10 wertvollsten ...
 
"Management inmitten von Pflicht & Vergessenheit" oder "von 'irgendwas mit Status' zu 'gemeinsam was bewegen'"
15.02.2018
Wo und wie sehen Sie "Management"? Welche Aufgabe hat Ihrer Ansicht nach Management? Finden Sie Ihre eigene Formulierung für diese Aufgabe, bevor Sie weiterlesen. Meine Definition von Management fasste ich oft in einen Satz: "Management ist die Kunst optimale Zusammenarbeit in einer Organisation zu orchestrieren." Wobei sich hier (für mich) Kunst von "können" ableitet, d.h. es braucht die Fähigkeit und die Befähigung dies zu tun. Beides muss sich wiederum in den zwei Bereichen von Management wiederfinden: In der Funktion "Management" (dem "wie" und "was") ...
 
Pflicht und Kür in der Digitalen Transformation
15.02.2018
Ich muss gestehen, vom Schlittschuhlaufen habe ich nicht viel Ahnung. Also eigentlich gerade so viel, dass ich es zu verhindern weiß, wenn immer ich kann. Nein ich mag es nicht. Ein paar interessante Parallelen zwischen dem Schlittschuhlaufen und der Digitalen Transformation gibt es aber. Möchte ich Ihnen nicht vorenthalten. Die Digitale Transformation als Glatteis das immer glatter wird Ich behaupte die Digitale Transformation ist eine Art Glatteis das für viele Firmen und vor allem für deren Manager immer glatter wird. Ich mag mich noch gut erinnern, ...
 
Social Intranet: Einführung mit "I love it"-Garantie?
15.02.2018
Mal ganz ehrlich: Wenn Social Intranets eingeführt werden, kommt uns als Projektleitern vieles entgegen. Ein "I love it!" gehört eher nicht dazu. Warum eigentlich? Warum ist es so schwer, Mitarbeiter davon zu überzeugen, jetzt diese coolen Tools zu verwenden, von denen wir längst überzeugt sind? An dieser Stelle werden gern typische Herausforderungen für das Social Intranet Projekt hervorgebracht: Die Kultur ist schuld - für neue Arbeitsweisen müssten wir Silodenken auflösen, das schaffen wir nicht (so schnell) Die Führung ist schuld - die mittlere Lehmschicht ...
 
Flippancy: The Biggest Threat To Enterprise Social Today
15.02.2018
For years many have lamented that rigid hierarchies, silos and knowledge is power beliefs were the greatest barrier to social success in organizations. Rightfully so, as many of us in this space of social advocacy answered the tough questions that stemmed from fear and pushed through those that saw it as folly and/or a passing fad. Many today still speak of it and write about these as the biggest hurdles for organizations. But a new specter is creeping in - flippancy. This the "ok, we have social tech now too" leadership attitude that has, in part, emerged ...
 
Everyone claims they are following "agile methods" but few actually do
15.02.2018
When we talk with managers who are undertaking ambitious digital projects, we ask them if they are using agile methods. Many of them will say "yes, we've adopted agile already." You'd think that would be an encouraging sign: when practiced well, agile methods can create exceptionally valuable and productive teams. But we've learned it most often reveals something quite different: that they aren't using agile at all. Agile development is not new. Highly evolved product development teams have been using it for upwards of two decades. Its project management ...
 
It's Time To Fix Your Broken Business Culture
15.02.2018
Culture remains the No. 1 barrier to successful digital transformation. Every time we survey business executives about digital transformation, they tell us that their organizational culture is a problem. After years of looking at data and interviewing executives, I can now see that the word "culture" masks a multitude of sins inside the organization. Which is why I wanted to write a report that gets at solving these "cultural" challenges faced by most large enterprises. You can find my analysis and recommendations in the newly published report: Set The ...
 
Can Kindness Be Contagious, Even At Work?
15.02.2018
Attention and productivity usually top the list when organizations consider ways to improve workplace efficiency - and they should be. But so should the social aspects of work, including positive behaviors and connection with others. Work is, after all, where we spend the majority of our waking lives and how we feel during the daily grind determines a slew of outcomes, including people's length of employment, number of sick days, job satisfaction, and performance - all factors that can affect an organization's bottom line. At the research center I direct, ...
 
Social Intranet Einführung - 5 'Erfolgsfaktoren' für garantiertes Scheitern
14.02.2018
Einsatz digitaler Technologien in Organisationen bieten viel Potenzial, ohne Zweifel. Viel Lesestoff gibt es dazu, wie insbesondere durch Social Intranets eine Verbesserung der Kommunikation gelingt, ja sogar ein Beitrag für die gesamte Unternehmenskultur geleistet werden kann. Effizienzsteigerungen durch Optimierungen von Arbeitsprozessen und Kommunikationsverläufen sind inzwischen unbestritten. Eindrücklich nachlesen lässt sich das beispielsweise in der Deutschen Social Collaboration Studie der Technischen Universität Darmstadt. Wie aber kommt man ...
 
If Work Was So Great, We'd Do it for Free
14.02.2018
At the end of the book "The Dilbert Principle," Scott Adams writes, "Some people think that because I cleverly mock current management methods I must have some excellent ideas that I am selfishly keeping to myself." He goes on to propose a model for the perfect company, one where everybody leaves at five o'clock. "Let's face it -- work sucks," he argues. "If people liked work, they'd do it for free." I can see the appeal of leaving at five, but I don't think his basic claim is true. Understanding this should be part of a digital workplace vision. A primary ...
 
How a 'lab mindset' can empower and develop your employees
14.02.2018
When it comes to continuous learning and innovation, companies who are willing to take the biggest risks are often those who reap the biggest rewards. We teach our children that the path to knowledge is fraught with mistakes; yet, as adults, we're unwilling to fail. A new approach -- a "lab mindset" -- is emerging that not only allows for mistakes, but considers them opportunities for growth. When a workplace culture encourages a lab mindset, employees are driven to experiment with new concepts and processes to better understand concepts and promote ...
 
How To Build A Workforce Of Relentless Change Agents
14.02.2018
Human Resources plays a crucial role when leveraging change management as a tool to effect business transformation. A digital transformation exercise is not an event but a journey that the organizations need to embrace. In this journey, HR professionals play the role of a change agent. Organizations can fail in this initiative without understanding how to make this transformation journey worthwhile for employees. Bringing a transformative shift to your people practices involves engineering a shift in the mindset, and process. Right from a project management ...
 
Four things that are killing productivity in your office
14.02.2018
What are the biggest barriers to productivity, efficiency and creativity at work? Which activities absorb the most time for the least return? In her book, The Innovation Revolution, Melissa Kennedy accuses four key suspects. Meetings. Typically people in organizations spend 15% of their time in meetings. For middle managers the figure is 35% and for senior managers it is 50%. Surveys show that two thirds of participants consider the meetings they attend to be failures. The reasons for failure include lack of purpose, poor structure, wrong participants ...
 
Why APIs Should Be Regulated
14.02.2018
Data audits may be helpful in maintaining balance between data-rich and data-poor companies. Alphabet, Apple, Facebook, Amazon, Alibaba, Tencent, and Baidu are today's digital titans: Their services accelerate innovation and enable new business models, but also create expansive data empires that allow them to control and shape the digital world. Given their rapid growth and dominance, concerned citizens and regulators in Western markets are asking: How should these digital titans be regulated? The need for regulation is clear: among Western companies, ...
 
Warum viele Unternehmen auf agile Methoden nicht wirklich vorbereitet sind
13.02.2018
Vor einigen Jahren noch von Experten belächelt, sind agile Methoden und Tools heutzutage nicht nur in aller Munde, sondern auch vielfach im Einsatz. Agilität ist das Schlagwort, wenn es um die Antwort auf ein Umfeld zunehmender Volatilität, Unsicherheit, Komplexität und Mehrdeutigkeit (englisch "VUCA") geht. Allerdings zeigen Studien und Befragungen noch kein einheitliches Bild zur Durchschlagskraft und zum Erfolgsbeitrag agiler Methoden. Zwar geben 73 Prozent von über 700 befragten Unternehmen in einer Studie der Gesellschaft für Projektmanagement (GPM) ...
 
Der dreifache Nutzen der Geisteswissenschaften in einer technisch dominierten Welt
13.02.2018
Fakten für sich allein sind sinnfrei, sie können weder aufklären noch überzeugen. Erst die ihnen zugewiesene Bedeutung macht sie relevant. Die Einordnung und Bewertung von Fakten ist die unerlässliche Aufgabe der Geisteswissenschaften. Die Forderung nach mehr Studierenden in den Mint-Fächern (Mathematik, Informatik, Naturwissenschaften und Technik) und weniger in den Geisteswissenschaften begleitet die zahlreichen Mint-Initiativen. Dabei wird unterstellt, dass diese Fächer zur Wertschöpfung und zum Wirtschaftswachstum beitragen, nicht aber die Geisteswissenschaften. ...
 
Slack is the opposite of organizational memory
13.02.2018
Between 2014 and 2016 my working life went through a lot of changes but the worst one was the normalization of slack. Managers like it because it 'gets things down on paper', 'improves reachability', 'gets questions answered quickly'. My argument is that it destroys teams' ability to think, plan & get complex work out the door. Read on for the full story. Interruptions Slack empowers your worst people to overwhelm your best. It has that in common with the open office. It normalizes interruptions, multitasking, and distractions, implicitly permitting ...
 
Dion Hinchcliffe: The Intelligent Digital Workplace Is Coming
13.02.2018
In his career, Dion Hinchcliffe has worked "on both sides of the fence" -- as a customer leading large IT projects, and as a consultant providing organizations with strategic advice and helping them come to grips with emerging technologies. Hinchcliffe is currently vice president and principal analyst at Constellation Research. He also remains a practicing enterprise architect. It's important not to "lose touch with this reality," he said, since the role of an enterprise architect is to "understand how everything connects" as a company executes a digital ...
 
5 Rules to turn the tables on your collaboration tools technology initiative
13.02.2018
If you lead Internal Communications or IT at your company, you likely have been watching recent developments in collaboration technology. Collaboration for the enterprise is expected to be a $49b market by 2021. The number of companies vying for that market (enterprise social networking being the heaviest category of spend) continues to grow. Technology that began as instant messaging apps or document storage services are being re-imagined. There is deep competition to see which tool most effectively bridges the gap between employee communication and ...
 
Why the Web 3.0 Matters and you should know about it
13.02.2018
Humble beginnings There's plenty of buzz around the web 3.0 and the sweeping changes it will bring to the industry, but few people actually know why it spawned and what it will bring. To understand this, it's necessary to travel back in time and examine it predecessors, Web 1.0 & 2.0. Just like the Middle Ages, the Web 1.0 wasn't given its name until it bit the dust. The 'World Wide Web' as it was known, was just a set of static websites with a load of information and no interactive content. Connecting meant dialing up through rickety modems and ...
 
Ordnung in das Collaboration-Chaos bringen
12.02.2018
Microsoft hätte es sicher gerne. All nutzen Office 365 und die darin (mehr oder weniger) integrierten Collaboration-Werkzeuge. Aber Gott sei Dank ist die Welt der Tools, die für Zusammenarbeit und Kommunikation eingesetzt werden (noch) vielfältig. "Persistent Chat"-Werkzeuge wie Slack sind trotz Microsoft Teams extrem erfolgreich. WhatsApp for Business und Facebook for Work geistern durch die Gazetten. Im Bereich Enterprise Social Networks ist Microsoft schwach auf der Brust und Produkte wie IBM Connections oder Jive haben größere Bedeutung. Über Dropbox ...
 
Why #ESN Isn't #Consumer - Part 3
12.02.2018
This is the third installment in a series of articles exploring why enterprise social is different to the consumer social platforms that we use. Before continuing, check out the first and second articles. And if you're enjoying the series then follow @collabital on LinkedIn or Twitter for the remaining articles in the series! This time we're going to take a slightly different tack and start off by admitting that the basic building block actions on Enterprise Social Networks (ESNs) are really much the same as on consumer social. You can like, ...
 
Challenges & Opportunities for Enterprise Social Networking (#ESN) in Financial Services
12.02.2018
Michael Brown manages a global enterprise social network (ESN) for an international financial services organization. What were the goals or objectives of deploying an ESN? The primary goal we had for our ESN is the same today as it was when we launched over seven years ago - to shrink the time it takes to get an answer to a business or technical question by leveraging the vast skills and knowledge of the organization. To be successful, we must remove corporate silos, geographical barriers, and flatten the organization. Think about how you make any large ...
 
Applying the MMB-method "make me better" in meetings and #ESN
12.02.2018
... to boost the value of the "We-Community" and Social Learning. "Only Arguing" neither helps in personal meetings nor in Enterprise Social Networks. How the "make me better" method can help to boost the value and increase the outcome not only in personal meetings, but also of working with #ESNs. The Challenge of "Only Arguing" You might have experienced this in the past: A person has an idea or shares a thought in a meeting how to improve the business, workplace, a system or any other thing that is relevant to the attending group of people. And then ...
 
Social networks are broken. This man wants to fix them.
12.02.2018
Ethan Zuckerman on fighting social media's echo chamber. In the past, if you wanted to change the world, you had to pass a law or start a war. Now you create a hashtag. Ethan Zuckerman studies how people change the world, or attempt to, by using social media or other technological means. As director of the Center for Civic Media at MIT and an associate professor at the MIT Media Lab, he tries to help his students make sense of these issues. Zuckerman is also writing a book about civic engagement during a time when we have a lot less trust in institutions ...
 
Repositioning Change Management: OD at its Best
12.02.2018
What is the difference between change management and organization development? It's the question that never seems to die. To its credit, organization development (OD) has long encouraged challenges to its status quo, debates about its essential nature, and open discussions on sensitive issues and topics. Such transparency is a healthy tradition that keeps OD vibrant and moving forward. But a strength overused can become a weakness. Unless these traditions lead to a shared resolution or integrative synthesis, they can distract and fragment the field and ...
 
Planning for the new world of work
12.02.2018
Organizations find themselves ill prepared to serve the millennial generation that will soon dominate the workforce, a recent survey reveals -- with many slow to invest in approaches that will enable virtual workplaces, boost productivity and lure the best talent. The nature of the workplace will change dramatically in coming years as digitally savvy millennials become the majority of the workforce and technologies such as digital assistants, augmented reality and AI become integral to work activity and the delivery of new levels of productivity. However, ...
 
What Slack, Skype, and Every Other Team Collaboration Tool Got Wrong
09.02.2018
Why 'Context' will be the tipping point in the battle of team collaboration tools. We made a mistake. For years, we've been pulling people away from where they work and forcing them to collaborate on a standalone tool. Slack, HipChat, Skype... while fantastic tools, have forgotten a key part of the collaborative process: Context. Collaboration needs to happen where you work. When you're working through an issue or trying to come up with new angles to take your app, you shouldn't have to deal with context switching. Collaboration should feel like you're ...
 
Desperately Looking for Community Feeling
09.02.2018
by Siegfried Lautenbacher - When asked, people always name the same criteria for the right kind of work: It shouldn't only make sense for oneself but also for the others. (Sabine Pfeiffer, interview 'Sueddeutsche Zeitung') In the third part part of my reflections for the new year I'm waxing psychological. Or to be precise: Adlerian. I would like to dust off a term which I consider essential in order to substantiate the rules that I had presented in our grammar of digital collaboration: the community feeling (German original is: "Gemeinschaftsgefühl". ...
 
7 Reasons Reciprocity Reigns at Work
09.02.2018
Remember the last time you were stuck on a project at work and couldn't make any progress by yourself? Imagine you could have reached out to a handful of people who you thought might be able to help you, calling for a quick brainstorming meeting. For the next fifteen minutes, you were surrounded by a dream team uniquely equipped to help you, who dropped what they were doing to work through this problem with you. Impossible? Unscalable? This practice of generalized reciprocity was institutionalized in Xerox's logistics group under leader John Clendenin. ...
 
Making room for humanity within the AI-powered workplace
09.02.2018
Understanding employees' needs and enabling people to have more control over their work can transform an organisation from the inside out. To support autonomy and employee engagement, a level of personalisation within the digital workplace is needed. MARGINALIA speaks with Mark Williams of people first to explore how AI is powering personalisation and empowering individuals to achieve their best. Good working practices involve putting people first; shared values, such as respect for the individual, should be at heart of the organisation. The employee ...
 
Manifesto for Human Leadership
09.02.2018
At a time when it is "normal that many things are changing and are changing more quickly than ever" (Karl-Heinz Geißler), the role of leadership must at least be discussed and in parts even questioned. Today Leadership is only legitimate if it has the self-leadership of the employees entrusted to it as its goal. Leadership is about making others successful. This human leadership is not a question of position, but of attitude. In this manifesto we describe this attitude and the values of a new, agile, digital, and above all human leadership. "Of course, ...
 
Screw Emotional Intelligence - Here's The Key To The Future Of Work
09.02.2018
This Y Combinator alum and former IBM Watson strategist believes the market value of one particular capability will soon outpace EQ. On the walk back from her high school, Max drops by the corner bodega to pick up a NeuroStim pill, a prescription neuroplasticity stimulator. She'll pop it at exactly 10 a.m. tomorrow as she sits down to take the "AEI." NeuroStim will accelerate her brain's ability to create new synaptic pathways, helping Max quickly learn new behaviors and spot new connections when exposed to rapidly changing stimuli. The AEI is a standardized ...
 
Woran ERP-Projekte wirklich scheitern
09.02.2018
Auch im Zeitalter der digitalen Plattformökonomie - geprägt durch digitale Champions, wie Google, Apple, Facebook und Amazon - spielen Enterprise Resource Planning (ERP)-Systeme nach wie vor eine wichtige/tragende Rolle in den IT-Landschaften der meisten Unternehmen. Die wesentliche Wertschöpfung von ERP-Systemen besteht zunächst in der Integration von Unternehmensfunktionen/-prozessen und der funktions-/prozessübergreifenden Steuerbarkeit von Unternehmen. Darüber hinaus sind die Aspekte der "Governance" und "Compliance" durch gesetzliche bzw. regulatorische ...
 
Manifest für menschliche Führung
08.02.2018
In einer Zeit, in der es "normal ist, dass vieles anders ist und immer schneller anders wird" (Karl-Heinz Geißler) steht auch und insbesondere die Rolle der Führung mindestens zur Diskussion und in Teilen sogar in Frage. Führung muss die Selbstführung der anvertrauten Mitarbeiter zum Ziel haben. Führung heißt, andere erfolgreich zu machen. Diese menschliche Führung ist keine Frage der Position, sondern eine Frage der Haltung. Diese Haltung und die Werte neuer, agiler, digitaler und vor allem menschlicher Führung beschreibt dieses Manifest. Ich kann freilich ...
 
Can Organizational Silos Ever Be A Good Thing?
08.02.2018
After summarizing the telltale signs of a siloed organization and listing the ways to break down silos to restore communication and collaboration between departments, interviews prompted the contrasting question, "Can organizational silos ever be a good thing?" While it has become clear that you never want silos to become too opaque, where they become detrimental to company culture, communication and collaboration, but sometimes, a little bit of segmentation in an organization can reap real benefits. In fact, CMSWire has spoken to business executives ...
 
Employee experience strategy pivotal to digital workplaces
08.02.2018
Carol Rozwell, an analyst on Gartner's digital workplace team, discusses employee experience strategy, the bigger role ahead for IT and the need to redesign workspaces. Organizations seem to be moving away from the once popular concept of employee engagement to a new, all-inclusive idea of employee experience. While several reports have maintained that developing an effective employee experience strategy will remain pivotal to the success of digital workplaces and business goals, very few companies and HR leaders are successful at designing a unique ...
 
What is the Difference Between Organisational Learning and Knowledge Management?
08.02.2018
A newcomer to the knowledge management field like myself - whether you are entering the KM field or entering a field that will necessitate working with information professionals - has to answer some very big questions: who are information professionals, and what do they do? The first stage of understanding the role of the information professional in a law firm or other organisation is to come to grips with terminology. However, the knowledge management field has a range of terms that can be difficult to parse. A good place to start is with some of the ...
 
Something is happening in Change
08.02.2018
You know that feeling you get when you just know something isn't right but you can't quite put your finger on it? That's how I've been feeling about change management for a while now. I've tried reading very smart books and articles by equally smart and accomplished people in and outside our profession to find answers. When that didn't work, I met with a lot of them in (virtual) person and despite the pleasant and insightful conversations, the feeling that something is missing did not go away. I am reading 'Seeing what others don't' to better understand ...
 
One Human at a Time
08.02.2018
by Céline Schillinger - Some lessons learnt - so far - from an epic change journey "Each one of us is responsible to all others for everything". Dostoevsky's message, carved into a wall at the International Committee of the Red Cross (ICRC) in Geneva, reminds us that everything is connected. That no individual can abdicate their conscience or find excuses in the collective. Each and everyone's actions have consequences. It is easy to go with the flow, to keep ourselves busy, to navel gaze and to raise all the good reasons for which things cannot change. ...
 
Employee generated Content oder der Flurfunk der digitalen Welt?
07.02.2018
In der Internen Kommunikation bei Microsoft Deutschland sprechen wir von unserem digitalen Dreiklang: Newsletter, Intranet, Social Network. Der wöchentliche, klassische Email-Newsletter ist unser Highlight-Channel, fasst Themen der Vorwoche zusammen und gibt Ausblick auf die kommende Woche. Unser Intranet ist ein (wie sicherlich vielen Internal Comms-Managern bekannt), ein historisch gewachsenes Archiv - von Kantinenplan, über Organisationscharts bis hin zu aktuellen News. Und die dritte Komponente ist unser Social Network, Yammer. Von Push zu Engage ...
 
Weg mit den Scheuklappen
07.02.2018
Silobildung beginnt in unserem Kopf. Genauso wie wahrhaftes Interesse und Zusammenarbeit. Wieso es aus unternehmerischer wie persönlicher Sicht wichtig ist, das Schubladendenken abzulegen. Neben "Disruption" ist "Silodenke" wohl einer der am häufigsten benutzen Begriffe der digitalen Transformation. In der Organisationslehre werden hierdurch Unternehmensbereiche bezeichnet, die externen anderen Bereichen, Dienstleistern oder Kunden zu wenig Beachtung schenken. Platt gesagt Unternehmen oder Abteilungen, die sich um sich selbst drehen. Während der Begriff ...
 
Agil Arbeiten 2 - Teamverträge und Grundlagen für agiles Arbeiten
07.02.2018
von Sebastian Thielke - Mit dem ersten Beitrag in Januar haben wir ein gutes Grundsetting geschaffen, um weiter in das Arbeitsfeld von Agile vorzudringen. Auch hier ist wie in vielen Fällen, die schiere Menge an Begrifflichkeiten immer wieder eine große Herausforderung. Ständig wird versucht den Begriff und die passenden Begrifflichkeiten für die eigenen Zwecke zu vereinnahmen. Dadurch entsteht das übliche Wirrwarr, dass jeder und alles, die Methoden und das damit verbundene Moderne und Neue, für sich einbinden will. Alles und jeder ist dann auf einmal ...
 
5 Ways to Strengthen Teams in a Digital Workplace
07.02.2018
The digital workplace is better for your business, is beneficial for your employees, and is only expected to increase in prevalence. The latest telecommuting statistics from GlobalWorkplaceAnalytics.com show regular work-from-home, full-time positions have grown nearly 10 times more quickly than the rest of the workforce, and up to 90 percent of employees want to work from home at least part of the time. Think about the advantages this presents your business: More results, more quickly, as work schedules become more flexible Employee happiness and engagement ...
 
Front-Line Workers: The Untapped Knowledge Workers in Your Midst
07.02.2018
It's Academy Awards season, and film buffs are excited to find out which movie wins Best Picture. But people are making movies every day that will never be recognized by the Academy: front-line employees. The sights, sounds and stories of movies draw us into new worlds, captivating our imaginations. With smartphones in their hands, front-line employees act as the documentarians, artists, cinematographers and photojournalists who capture the photos and videos of the employee and customer experience outside of headquarters. And by understanding front-line ...
 
People don't resist change, they resist bullshit
07.02.2018
There were some interesting posts the last couple of weeks; all indicating that there is something fundamentally wrong with how organisations measure people's performance. Some examples: Leda Glyptis' post on the annual appraisal process And her subsequent post about the fake nature of innovation processes, Céline Schillinger shared Influencers are not influencers anymore, highlighting that the number of followers is not an adequate measure for influence anymore (has never been), And of course Thinkers50 Future Thinker Award winner Nilofer Merchant on ...
 
Warum Bosse ihr Ego zurückschrauben müssen
06.02.2018
Die Digitalisierung zwingt Unternehmen zu tiefgreifenden Reformen - auch in der Chefetage. Doch das erkennen längst nicht alle. Hierarchisch denkende Bosse aber werden zur Innovationsbremse - und das ist fatal. Die Digitalisierung ist laut dem Innovationsranking 2018 der Boston Consulting Group (BCG) aktuell der größte Treiber von Innovation. US-Tech-Riesen wie Apple, Google, Microsoft und Amazon stehen bei diesem Ranking an der Spitze. Deutsche Unternehmen schneiden laut der Befragung von 1000 Topmanagern im Vergleich zum Vorjahr deutlich schlechter ...
 
The connected digital workplace - a philosophical shift in the way we work
06.02.2018
How does the evolution of Office 365 impact the employee experience? What should organisations do to provide staff with a productive, connected digital workplace experience? MARGINALIA speaks with Salvo Profita, Product Manager of the SharePoint intranet in-a-box, EasySharePoint, who describes a "philosophical shift in the way people work". Microsoft continues to release a steady stream of updates to Office 365. The most recent changes, primarily around collaboration, have an enormous impact on the employee experience. Salvo Profita, Product Manager ...
 
Humanising Work Through Employee Stories
06.02.2018
This week I had the fabulous opportunity to speak at the CIPR Inside Annual Conference #ClosingTheGap16. A jam packed day where 200 internal communication professionals gathered to exchange ideas and experiences about employee engagement, employer branding and leadership. My session focused on closing the gap between brands - the corporate brand, the employer brand and the often overlooked employee brand. My point was simple. We now live in a transparent world. Social media exposes the gaps between what a company claims it delivers and what it actually ...
 
Why People Analytics and Change Management is a match made in heaven
06.02.2018
People Analytics is maturing fast. 2017 in particular was a stellar year if the published cases, presentations at various people analytics conferences and interest from the wider HR community is anything to go by. However, for this trend to take a more permanent hold, it must in my view be recognized as an area of importance across the wider organisation, something it is not now. A solution to this is to look in another direction - a new avenue. A third avenue I see people analytics applied in primarily two areas; 1) making better (evidence-based) HR ...
 
The organization of the future: Arriving now
06.02.2018
As digital transforms the business landscape, the successful organizations of the future will likely be those that can move faster, adapt more quickly, learn more rapidly, and embrace dynamic career demands. Introduction High-performing organizations operate as empowered networks, coordinated through culture, information systems, and talent mobility. Companies are focused on redesigning the organization itself, with nearly half actively studying and developing new models. And many organizations are not only designing but also building this new organization. ...
 
#CollaborationWorks: Stay Informed at Your Company
05.02.2018
Employee engagement, or lack thereof, is a big topic of conversation right now because of the shockingly low amount of employees who are engaged (33% in the U.S.). Several factors go into helping an employee be engaged and do their best work. As an employer, some of those factors are within your control and others are dictated by your employee, based on their interests, experiences, health and personal obligations. Still, there are many aspects that employers can control to make their workplace the best it can be. By understanding this and making adjustments, ...
 
A Look at Nielsen Norman Group's Top 10 Intranets of 2018
05.02.2018
The report clocks in at 463 pages and features this year's winning intranet design teams and their intranets in great detail. Intranet Design Annual 2018: The Year's 10 Best Intranets confirms the current trend of organizations making their intranets a place where people can connect, communicate and even collaborate. While intranets may have taken a bit of a drubbing since the rise of social networks, modern intranet design has risen to the challenge. The vast majority of modern intranets now allow disparate groups around the enterprise to create their ...
 
12 Principles of Successful #CEM Change Management
05.02.2018
Change. It's inevitable. And it's hard. Many - as high as 70% of - change initiatives fail. But don't let that stat scare you. And don't let it change your attitude about what lies ahead. Don't let that become a self-fulfilling prophecy! You know you need to make the change. You know that it will take a Herculean effort. You can do this! And I'll help with a few tips. Your transformation efforts are much more likely to be successful when you incorporate some of the most basic tenets of change management. John Kotter's ...
 
Why Leadership Development Isn't Developing Leaders
05.02.2018
Too many business leaders today are out of touch with the employees they lead. Edelman estimates that one in three employees doesn't trust their employer -- despite the fact that billions are spent every year on leadership development. Part of the problem: Our primary method of developing leaders is antithetical to the type of leadership we need. The vast majority of leadership programs are set curricula delivered through classroom-taught, rationally based, individual-focused methods. Participants are taken out of their day-to-day workplaces to be inspired ...
 
It's Time To Bring The Gig Economy To Employees
05.02.2018
by Dan Pontefract - Organizations are missing out on a glorious opportunity to improve employee engagement. It's time to bring a modified version of the so-called Gig Economy to employees. The Oxford English dictionary describes the Gig Economy as follows: A way of working that is based on people having temporary jobs or doing separate pieces of work, each paid separately, rather than working for an employer. Most of us are familiar with popular Gig Economy examples such as Uber, Lyft, Etsy and Airbnb. Let's table these types for a moment. ...
 
Ein offener Brief: Gute Tradition - neue Herausforderungen - alte Macht. Führung entscheidet!
02.02.2018
In der Februarausgabe des manager magazins bin ich über eine Handvoll Artikel gestolpert, in denen aktuelle Entwicklungen in einigen deutschen Traditionsunternehmen beschrieben wurden. Ich glaube ein Muster darin erkennen zu können, was mich bewogen hat, den hier folgenden offenen Brief an diese Unternehmen zu schreiben. "Sehr geehrte Eigentümer, Vorstände und Top-Manager von Haribo, der Lidl Gruppe, Faber-Castell, Bogner und Warsteiner, (und alle anderen, deren alte, große Unternehmen sich in ähnlich turbulentem Fahrwasser befinden). Der Weg traditionsbewusster ...
 
Gelebtes Social Learning oder die Wiedergeburt des Classroom Trainings: Unser Working Out Loud Circle Mentor Bootcamp (Teil 1: Das WIE)
02.02.2018
von Sabine Kluge - Zwei süddeutsche Technologie-Konzerne mit traditioneller Unternehmenskultur. Zwei experimentierfreudige Entscheidungsträger (Danke Katharina und Lukas!). 35 motivierte Teilnehmer. Ein Coworkingspace in der Fußgängerzone von Stuttgart - ein spannendes Thema. In diesem Post teile ich unsere Erfahrungen vom ersten unternehmensübergreifenden Working out Loud Circle Mentor Bootcamp mit Kollegen der Robert Bosch GmbH, der Daimler AG und John Stepper. Farewell Seminarhotel mit Vollverpflegung Die BOSCH Connectory liegt zentral aber versteckt ...
 
Why your communications are failing to improve collaboration (part 1)
02.02.2018
Despite the best communications campaign, leadership endorsements, strategic alignment and evidence of value, many people still don't join or collaborate on enterprise social networks. Exactly why can be difficult to understand and even more difficult to measure. If they're not responding to invites, they're not going to respond to a survey asking why they didn't join. If they're not seeing the value in joining, they're not going to try it out until they see the evidence - which they won't see, because they haven't joined. It's a vicious circle and for ...
 
The Key to Success in Enterprise Social Media
02.02.2018
Lately, I've been thinking way too much about organic B2B social media marketing. For obvious reasons, it's where I play and have played for the last eight years. In that time, I've worked for some of the largest companies in the world and If you were to ask me what keeps me up at night it would vacillate between how can I do more with the tools and resources I have available to me and what am I missing? This is the great struggle for the enterprise in social media. Where does it fit? Does it fit? I can tell you answering any of these questions requires ...
 
How To Create A Culture Of Connection Within Your Organization
02.02.2018
Just like individuals, employees have basic needs that, when met, motivate and fulfill. Corporate leaders recognize the important role employee fulfillment plays in driving business success, and in recent years there's been a strong focus on making workplaces collaborative, supportive and engaging. But when it comes to building a great employee engagement experience, executives report they're struggling to do it well, with the vast majority indicating they're not ready to address it. So how can human resources drive a culture where employees feel connected ...
 
Factors to Consider when Measuring Network Influence
02.02.2018
When engaging with folks about their enterprise social network (often Yammer community managers) I usually start with the same two questions. First, what problem are you looking to solve? Second, how does the answer to the first question inform your social strategy? What I hear varies but answers include questions on the engagement of users and wanting to know who is "moving the needle" or influencing their network. This post offers a way to think about network influence and what should be taken into consideration when measuring it. Here are four factors ...
 
Outside the Inbox
02.02.2018
Way back in 2011 I wrote a 9-page manifesto proposing a global 'No Email Day' on 11/11/11 which has since gone on to be an annual event taking place on 12/12/12, 3/3/13, 4/4/14, 5/5/15, 6/6/16 and 7/7/17 with the next one due to take place on 8/8/18. Although the idea was ridiculed by a few people online who thought I was some kind of tech luddite, hundreds of people from all around the world blogged and Tweeted that it was a great idea for them as they were spending too much time 'Inside the Inbox' reading, replying, forwarding, deleting or often simply ...
 
Persönliche Gedanken zu mobilem Arbeiten, Home Office und "Agile"
01.02.2018
von Stefan Pfeiffer - Agile ist gerade allenthalben in, Design Thinking en vogue. Nicht falsch verstehen. Ich halte agiles Projektmanagement und entsprechendes Arbeiten für sinnvoll. Schon bevor diese Sau mit den schönen Erkerchen und Balkönchen von Scrum. Zettelchen und Co. durchs Dorf getrieben wurde. Projektmanagement musste und muss nach meinem Verständnis schon immer nach dem Prinzip klarer Termine, Vereinbarungen und Aufdecken von Lücken und Schwachstellen betrieben werden. Lange bevor wir es agile nannten. Und auch Design Thinking macht Spaß und ...
 
Sechs Gründe für ein Social Intranet
01.02.2018
Wer über die Einführung eines Social Intranets nachdenkt, braucht überzeugende Gründe für die Geschäftsführung. Unser Gastautor bietet eine Argumentationshilfe. Die quartalsweise Rundmail mit deftiger Ansage, der von der Assistenz hochgeladene Foliensatz zum letzten Strategiemeeting und die jährliche, zärtliche Aufforderung, doch bitte an der Mitarbeiterumfrage teilzunehmen - in immer mehr Unternehmen aller Größen und Branchen ist dieses Kommunikationsverhalten von Führungskräften passé. Stattdessen werden immer mehr Menschen mit Personalverantwortung ...
 
Wege aus der digitalen Erschöpfung
01.02.2018
Es spricht vieles dafür, dass das sogenannte Neue Arbeiten sein Emanzipationsversprechen nicht einlöst. Stattdessen führt es zu massiver Arbeitsverdichtung und ständiger Erreichbarkeit. Doch es gibt Strategien gegen diesen unseligen Trend. Adam Khan war beim Kosmetikgiganten L'Oréal für digitale Transformation zuständig. Er hat ein Buch über Twitterstrategien veröffentlicht, investiert in Start-ups, berät Unternehmen von Google, Twitter und Uber bis Tesla, SpaceX und Apple. Der New Yorker ist also sehr beschäftigt, muss mit sehr vielen verschiedenen ...
 
The Dirty Secret of Employees & The Digital Workplace
01.02.2018
The intranet is a cost center; and so too are employees. It's sad, but true that executives view it as such. How many work for companies where the external website has a greater budget than the intranet? How many work for companies that spend more on customers than employees? Maybe not a bad thing, per se. But how many feel like merely a number when compared to the average customer? You're not alone. Most companies treat the intranet, and the greater digital workplace like a cost center. It's the principal and chief reason the intranet sucks at so many ...
 
The future of work: virtual expert networks boost effectiveness
01.02.2018
Bosch enhances innovative strength during digital transformation. Digital transformation: agile working environment benefits from active expert networks Working Out Loud (WOL): method of learning how to collaborate digitally and develop personal virtual networks Director of Industrial Relations Christoph Kübel: "Working Out Loud allows us to enhance our innovative strength during the digital transformation." Globally connected: already more than 1,000 WOL participants from over 40 countries Systematic approach: every year, Bosch invests 250 million euros ...
 
The Myth of The Learning Organisation
01.02.2018
Peter Senge's book, The Fifth Discipline captured the story of The Learning Organisation and described how it might come about. The Fifth Discipline Fieldbook is full of tips and tools that practitioners have used and found helpful in pursuit of this. For a few years I was caught up in this. I worked with global organisations building their capacity for learning. I saw local successes, plenty of them in fact. I saw the energy and enthusiasm you release when you set people free to learn about their work, change it and improve it. I thought that here, ...
 
It's time to get serious about email security
01.02.2018
In today's hyper-connected world, email is the foundation of every organization's collaboration, productivity, and character. And despite annual rumors of its demise, there's no reason to believe we'll be writing its eulogy anytime soon. With its ubiquity and universal appeal, email is a treasure trove of sensitive business information. That's why emails leaks aren't just data loss events. They're direct attacks on your brand and reputation. Despite team collaboration and communication tools like Slack and HipChat growing in popularity, people sent about ...