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Curated hints on Digital Transformation, Enterprise 2.0, Enterprise Social Networks, Social Intranets, Social Collaboration, Knowledge Management, HR 2.0, ... and all the rest
Dr.-Ing. Carsten Rose – Effective: 31.12.2017
Social Business Digest by caro - Archive 12/2017
 

Archive 12/2017

 

Studie: Collaboration in vielen Büros noch ein Problem
29.12.2017
Eine Studie von Sharp Business Systems und dem Marktforschungsinstitut Censuswide zeigt, dass Büroangestellte produktiver arbeiten würden, wenn bessere Collaboration-Technologien zur Verfügung stünden. In Zeiten des digitalen Wandels hält eine Fülle an Technologien im Büro Einzug, die den Arbeitsalltag effizienter gestalten sollen. Doch nicht alle technischen Anwendungen sind auf den ersten Blick verständlich und ohne Vorwissen zu nutzen - mit folgenschweren Konsequenzen, wie eine aktuelle Studie von Sharp Business Systems in Zusammenarbeit mit dem Marktforschungsinstitut ...
 
Zukunft der Arbeit: "Wir sind ein Einwanderungsland für Maschinen"
29.12.2017
Wird es in Zukunft noch für alle Menschen Arbeit geben? Oder wird die Digitalisierung den Menschen überflüssig machen? Für rund 400 Gäste lieferten der Philosoph Prof. Peter Sloterdijk und der Präsident der Hochschule Augsburg Prof. Gordon Rohrmair viel Stoff zum Nachdenken bei der Auftaktveranstaltung des vom Freistaat Bayern und der EU geförderten Weiterbildungsprojekts TEAM 4.0. Das Projekt soll Beschäftigte auf die technologischen Umbrüche am Arbeitsmarkt vorbereiten und wird getragen von der Hochschule Augsburg, der Regio Augsburg Wirtschaft GmbH ...
 
How Workplace By Facebook Is Helping Organizations Improve And Enhance Communication
29.12.2017
Workplace by Facebook is a collaborative platform that brings the Facebook interface to the enterprise, offering familiar tools and features like News Feed, Chat, Groups, Live Video and more. Today, more than 30,000 organizations use Workplace across the world, across multiple industries -- retail, technology, telecommunications, financial services, media, entertainment, food & beverage, transportation, real estate, utilities, shipping and more. More than 1 million groups have been created on the platform across 70 languages. Many of Facebook's customers ...
 
Your agile transformation needs no heroes
29.12.2017
by Marcus Raitner - Dear decision-makers, who wish to make your organizations more agile, do not long for heroes and saviors for your agile transformation. And please stop copying blueprints and using frameworks to introduce agility via a recipe. An agile transformation is not a project, but a long journey without a clear objective on which an organization that has become too rigid in the past becomes an increasingly adaptable one. Uncertainty is part of change, but heroes and recipes are not. On the contrary, heroes and doers make people dependent by ...
 
How Change Management Changed in 2017 and What's Next in 2018
29.12.2017
Last year around this time I predicted "3 Ways Change Management will Change in 2017". So what happened? More cross-pollination of Agile and CM - Score: Correct! The rise of the Conversation Method - Score: Dead-wrong. CEO-led Transformations - Score: Mostly Wrong? Simplification of Change - Score: Mostly wrong? [...] Well, 1 out of 4 isn't that bad I guess. It's about the same as the change success rate! So What's Next? The first question I had when conceiving this post was whether or not these predictions matter. For starters, business ...
 
Können wir Zukunft?
28.12.2017
von Guido Bosbach - Wir leben in spannenden und zugleich so gar nicht entspannenden Zeiten, oder? Wir haben keine Zeit über alles, was uns geschieht in Ruhe nachzudenken, wir investieren weder Zeit noch Geld um aufzubauen, was wir dringend benötigen und ganz oft fehlt uns in der allgemeinen Zufriedenheit mit der Gegenwart der Mut zur Zukunft. Zumindest ist das meine Wahrnehmung, wenn ich mich so umschaue. Wir sind so sehr vom Willen getrieben, wenigstens das Notwendigste in ausreichend gutem Maße zu erledigen, dass wir uns die Zeit nicht nehmen zu überdenken, ...
 
The Ugly Truth About The State Of The Workplace
28.12.2017
This week we were interviewed by one of The Netherland's leading newspapers. The interview focused on research we did into the progressiveness of organizations. It compared a random selection of workplaces to the innovative pioneers we have visited over the past 2 years. In this blog we discuss the painful results we uncovered. The 8 trends and employee engagement One of our aims was to validate the 8 trends we derived from qualitative research into 60+ workplace pioneers. Now, we wanted to know if there was also a demonstrable link between these trends ...
 
The Power of Team Collaboration in the Workplace
28.12.2017
Recent research by Cornerstone On Demand shows 38 percent of workers feel there is not enough collaboration in the workplace. Factors that would encourage collaboration, according to participants of the study, include positive recognition of input shared (50 percent), encouragement from senior staff (41 percent), ability to easily share input with different departments (33 percent), and more. Here are some ways to harness the power of team collaboration and get your employees working smarter, harder, and most importantly, together: Online Collaboration ...
 
WTF: What's the future of business - Why challenging the status quo takes more than a rallying cry
28.12.2017
by Brian Solis - "It is not the strongest species that survive, nor the most intelligent, but the ones most responsive to change." - Leon C. Megginson We live in an era of digital Darwinism, where technology and society evolve faster than most businesses can adapt. Business as usual is no longer good enough. To survive, organizations must also evolve. While this sounds commonsensical, it's easier said than done. Challenging convention might be in the DNA of progressive companies such as Apple, Netflix, Starbucks and Tesla, but it's not an inherent trait ...
 
How to fix modernity's Godzilla problem
28.12.2017
Have you ever wondered why trees grow to a few hundred feet but not a mile? Did you realize that most companies stop growing at half a trillion in assets? Have you wondered why the city in which you live is much older than the state that issued your passport? Growth and stagnation are so pervasive, so deeply engrained in the experience of life that we hardly notice--until something breaks. Trump and Brexit have become synonymous for the unanticipated sudden collapse of the status quo, the fracturing of something big. But, to make sense of what is really ...
 
Deutschland braucht dringend ein neues Bildungssystem
27.12.2017
Roboter könnten bis 2025 jeden fünften Arbeitsplatz ersetzen. Wir müssen lernen, kreativ, erfindungsreich und einfühlsam zu sein - sonst stehen Millionen Deutsche vor einer unsicheren Zukunft. Der deutsche Arbeitsmarkt bietet am Ende des Jahres 2017 ein gemischtes Bild. Klar, die Oberfläche glänzt wie ein Bergsee in der Wintersonne. Die Konjunktur boomt. Es haben so viele Bundesbürger Arbeit wie nie. Und der demografische Wandel dürfte die Beschäftigten begehrter machen. Doch unter dieser Oberfläche schwimmen Risiken, wie sie die Unternehmensberater ...
 
Liebe Hierbleiber: Fangt endlich an, Euch zu kümmern!
27.12.2017
Wir sind Hierbleiber, wie unser Kolumnist Gunter Dueck meint, und drücken uns vor den Konsequenzen der Digitalisierung. Weil wir unsere Besitzstände nicht aufgeben wollen. Dabei wäre es allerhöchste Zeit, endlich mal konsequent aufzubrechen. Immer eindringlicher wird gefragt: "Was tun wir angesichts der rasanten technologischen Entwicklung, insbesondere der Digitalisierung? Verlierer pflastern ihren Weg!" Ach ja, dabei ist die Entwicklung gar nicht so rasant, sie wurde nur entsetzlich lange verlacht und möglichst ignoriert, am besten zu jeder Zeit für ...
 
A digital workplace engages staff at London Heathrow
27.12.2017
London's main hub airport, Heathrow, is building its digital workplace. With help from Content and Code and its Fresh Intranet product, the new internal digital platform is enabling a consistent experience for all staff. Thousands of front-line employees are now able to access a compelling digital workplace via mobile devices, supporting both engagement and day-to-day operations. MARGINALIA spoke with Neil Barnett, Senior Digital Communications Manager, Heathrow Airport. London Heathrow is one of the world's largest international airports, welcoming ...
 
Top 5 Characteristics of the Modern Digital Workplace
27.12.2017
The digital workplace is a label that describes a shift in how we think about modern work as well as the tools we use to get work done. I like to think of it as the internal facing side of digital transformation. For an organization to be digital, they can't only focus on their products and customer experiences. They must first look inward at their processes and employee experiences. The tools used are important too since they can either enable employees and productivity or hold them back. Let's look at what I consider the top five distinguishing features ...
 
It's Time to Move Up the Workforce Intelligence Maturity Curve
27.12.2017
Maturity models have been so successful in breaking down the journey, intermediate goals, and steps to creating business impact that there is hardly a discipline or function without a model. They are particularly powerful in scenarios where the path to business impact is less obvious, and so we often see them in process-heavy or data-heavy disciplines. While workforce analytics and workforce planning are increasing in priority, most organizations have not progressed to take advantage of the opportunity that workforce data provides. Many that have graduated ...
 
What Would You Pay to Keep Your Digital Footprint 100% Private?
27.12.2017
Last year, the rather ironic rumor that Mark Zuckerberg covers his laptop camera and mic made the rounds. As Antonio Garcia Martinez points out in Chaos Monkeys, a provocative new book on the Facebook founder, "it's not the rats who first abandon a sinking ship. It's the crew members who know how to swim." Or in the more famous words of Andrew Grove, a co-founder of Intel and Silicon Valley pioneer, "only the paranoid survive". In an age when we spend a bigger proportion of our waking life online than offline, we are producing a sea of personal data, ...
 
Nicht zum Aushalten.
26.12.2017
von Siegfried Lautenbacher - "Nichts konnte schlimmer sein, als diesen Menschen jetzt ihr gewohntes Arbeitsumfeld, das gegenwärtig offenkundig einzig Stabile in ihrem Leben, zu nehmen. Doch es half nichts, das Controlling hatte herausgefunden, dass diese Produktionsfaktoren überzählig waren und der Kostenfaktor musste so schnell wie möglich aus den Büchern verschwinden." - (Sabine Kluge) Es muss einen doch innerlich fast zerreißen in diesen Zeiten. Da schreibt meine Freundin Sabine enthusiastisch über die Intrapreneure bei Siemens in Berlin, um dann ...
 
The collaboration hub: The Rosetta Stone for enterprise
26.12.2017
Today, much of the accrued knowledge you depend on every day is lost forever when employees change jobs or retire. Way back in 1799, a French soldier in Napoleon's army in Egypt stumbled upon what would eventually become one of the most important discoveries of all time. The Rosetta Stone is a nearly one ton text-covered stele that resides in the British Museum in London. I bring this up not only because I recently had the chance to see this magnificent treasure firsthand, but because the Rosetta Stone is the perfect metaphor for something we think a ...
 
The 5 most ridiculous comments I always hear about organizational knowledge sharing
26.12.2017
Yes, "ridiculous" is a bit harsh (and so is that eCard) ... No, I don't expect everyone on the planet to understand and value the effective sharing organizational knowledge. That's kinda my biz. So, when people make negative comments or mess up the works, you'd usually say that they "just don't understand" or "haven't been exposed to new ideas in meaningful ways that align to their objectives." That's all well and good. HOWEVER, when you start to figure out the motivations behind their comments and watch as their subsequent actions negatively impact ...
 
Change Agents Walk A Promising Path
26.12.2017
Famous digital analyst and anthropologist Brian Solis released a report entitled "The Digital Change Agent's Manifesto". We read it so you don't have to. This manifesto is the result of 5 years of work, including 30 interviews with people who have led the digital transformation in some of the world's most famous organizations, such as Coca-Cola, VISA, Samsung, and Starbucks, among others. Brian Solis makes a statement: technology and society evolve faster than companies are able to adapt, which compels the latter to try and foresee the future. Transformation ...
 
Don't Make Resolutions, Build Habits Instead
26.12.2017
Inspired to make New Year's resolutions? Don't. Build habits instead. Why? Resolutions are big, bold actions that depend on motivation. They work against the brain's natural tendencies to save energy and act as a "mental couch potato," as described by UCLA professor and Director of Social Cognitive Neuroscience Laboratory Dr. Matthew Lieberman in his book. It can take significant mental energy to determine what resolutions you want for the coming year. You then need to figure out how you're going to act on them. If you're like most of us, you come up ...
 
Jahresrückblick 2017: Agile by nature, Rebel without a pause, working out loud
25.12.2017
Ein sehr intensives und spannendes Jahr neigt sich dem Ende. Es stand im Zeichen der Agilen Transformation der BMW Group IT. Meine Rolle als Agile Transformation Agent lässt sich am besten irgendwo zwischen Agile Evangelist, Agile Coach, Hofnarr und Organisationsrebell beschreiben. Wie so eine agile Transformation dann aussieht zeigt das folgende Symbolbild (danke der Nachfrage, es geht mir gut) oder erkläre ich ganz frisch im Firmenfunk-Podcast. Es ging in den 52 Artikeln hier im Blog - die neben Arbeit und Familie nicht immer leicht zu schreiben waren ...
 
How to Keep Intranet Content Engaging, Fresh and Relevant
25.12.2017
Your intranet or corporate social network can be a digital workplace's best channel to establish engagement and a reliable two-way link between your employees and organizational culture. Content authors play a key -- and ongoing -- role in this relationship. Authors are the ones who recognize what content to feature and know how to make that content engaging, relatable and relevant. But keeping the engagement levels up takes more than just about coming up with ideas for interesting posts. It's about having the resources, both human and technological, ...
 
5 things The Last Jedi reminds us about community management
25.12.2017
Warning: Contains The Last Jedi spoilers! Last weekend I went to see the latest Star Wars installment, The Last Jedi, and found myself noting frequently how many community-related themes were threaded throughout the movie. Here are 5 community take-aways from the film. Get to know - and work with - your biggest advocates Communicate clearly and often with all of your community stakeholders - not just in times of crisis Don't get distracted by your origin stories - leadership should evolve Use your powers with kindness - and examine your motivations regularly ...
 
Working Out Loud doesn't mean being noisy
25.12.2017
"Working out loud" is a funny way to describe how people in distributed teams communicate their work, share where they make progress, where they're stuck, what they experience. That we're remote from each other doesn't mean we're a bunch of hermits. Working out loud is an important practice to make sure we collaborate effectively. At freistil IT, we have two main ways to let our team know what's going on: Daily standups and a dedicated chat channel. We've set a few rules for using them effectively that I'll explain below. Daily standups The daily standup ...
 
Why Six Hours Of Sleep Is As Bad As None At All
25.12.2017
Getting six hours of sleep a night simply isn't enough for you to be your most productive. In fact, it's just as bad as not sleeping at all. Not getting enough sleep is detrimental to both your health and productivity. Yawn. We've heard it all before. But results from one study impress just how bad a cumulative lack of sleep can be on performance. Subjects in a lab-based sleep study who were allowed to get only six hours of sleep a night for two weeks straight functioned as poorly as those who were forced to stay awake for two days straight. The kicker ...
 
AndersArbeiten@DAIMLER - Ein Hauch MAGENTA bei den Silberpfeilen
22.12.2017
400 Daimler-Kollegen in einer Werkshalle in Ludwigsburg: Das Programm DigitalLife lädt zum netWork Camp, dem Kick-off Event der Community, die Daimler-Kollegen im Arbeiten mit dem internen Social Network des Autobauers zu unterstützen. Bei der Telekom sind das seit 2013 die "Guides", bei Daimler die "netWorkers". Am 26. und 27. Oktober waren Falko Finzel und ich eingeladen, Wissen und Erfahrungen des Social Media Business Teams zu teilen, wie man mit einem internen Social Network arbeitet und wie man eine Community wie die Guides hegt und pflegt. Die ...
 
Gefühl und Wirklichkeit
22.12.2017
Es gibt viele Gründe, warum Agilität scheitert. Aber scheitert der Wandel zu agilen Arbeitsweisen hin zu einer agilen Organisation wirklich? Ist es nicht manchmal nur das Gefühl, dass Agilität scheitert, dass keine Veränderung stattfindet und alles beim Alten bleibt? Es geht nicht voran Wer sich intensiv mit Agilität, dem Wandel hin zu neuen Geschäftsmodellen und neuen Arten der Zusammenarbeit beschäftigt, erlebt das immer wieder. Wir erleben, wie konsequent Agilität mit Flexibilität gleichgesetzt oder mit Scrum verwechselt wird, wie es Menschen schwer ...
 
Das Erfolgsinstrument "Hierarchie" schwächelt
22.12.2017
Der Management-Berater Gary Hamel sagt in einem Interview: "Die Führungsspitze hat es versäumt, ihr längst entwertetes geistiges Kapital abzuschreiben." Eine harte Aussage. Hamel ist der Meinung, dass die künstliche Trennung zwischen den DenkerInnen oben und den MacherInnen unten neuen Wegen im Management im Weg steht. Die Hierarchie hat ausgedient. Die VUCA-Zeit fordert eine neue Arbeits- und Führungskultur, wenn man als Unternehmen die Zukunft nicht verpassen möchte. Die intellektuelle Hegemonie des bis dato vorherrschenden hierarchischen Geschäftsmodells ...
 
Six Principles for Effective Collaboration
22.12.2017
From Facebook to Slack. From Yammer to Jive. From Email to Google Groups. Platforms for group collaboration are easy enough to find and use, but success will remain elusive unless we approach these platforms with a collaborative mindset and an ability to work out loud. Collaboration does not happen on its own. Keeping these six principles of effective collaboration in mind will help organizations and leaders be more successful by being more collaborative and transparent. 1. Openness Collaboration begins with adopting a new mindset of openness and working ...
 
Working Out Loud: A Strategy for Engaging Online Groups
22.12.2017
If you facilitate an online professional community or group, this strategy can help you increase the engagement, trust, and sharing of your group by allowing members to get to know each other. Utilize a "Work Out Loud" prompt. 1. Post a prompt to group members asking them to share what they are working on - Encourage them to simply list what they are doing. A prompt might be: "Share one to three things you are working on today / this week. List a project you are working on, a meeting you will be attending or a conversation you are planning. Make it simple, ...
 
Agile Only? No thanks! Agile + DevOps, Please!
22.12.2017
In 2017 -- although I suppose I should say in 2018, as it's almost the end of December -- it is simply unacceptable for any IT organization to focus on an Agile-only or DevOps-only journey. They are two sides of the same coin, and one completes the other. If your service provider tells you that DevOps alone or Agile alone is possible, change partner or ask them to come up with the business case that shows how that would pay off compared to the costs of the required transformation. Don't just take my word for it: Look at the data we collected in Forrester's ...
 
Strategische Planung? Zeitverschwendung!
21.12.2017
von Guido Bosbach - Weihnachten und der Jahreswechsel. Wahrhaft himmlische Zeiten, allerdings keine Zeiten der Ruhe, sondern Zeiten der hektischen Betriebsamkeit. Und Zeit der Besinnung und Planung. Zeit der Rückblicke, der Analysen der Vergangenheit und der Projektionen in die Zukunft. Zeit der IST-SOLL Vergleiche, der Benchmarks und der Definition neuer Ziele, neuer Pläne und neuer Umsatzverläufe. Mal eine rhetorische Frage: Welcher, in den letzten drei Jahren prognostizierte, sorgfältig in vielen Stunden detailliert geplante, langfristig strategische ...
 
WOL, PKM und die digitalisierte Arbeitswelt- eine Einordnung
21.12.2017
Was für ein Jahr! Nein, das sage ich nicht jeden Dezember, dieses Jahr war wirklich ein besonderes. Mit vielen Höhen, aber auch Tiefen. Mit ganz viel Gelerntem. Und mit dem grossen Wunsch, das Gelernte weiterzugeben, anderen die Möglichkeiten zu zeigen. Was zum Teil schon lange in meinem Kopf umschwirrt, habe ich nun endlich auf ein Blatt gebracht und zum Teil auch vertextet. Natürlich ist auch dies "Work in Progress" und nicht abschliessend. Bemerkungen, Inputs und Kritiken sind wie immer nicht nur herzlich willkommen sondern ausdrücklich erwünscht. ...
 
The Real Power of Enterprise Social Media Platforms
21.12.2017
An unusual -- and unusually rich -- funding opportunity inspired researchers at MIT and several other top-tier research institutions to improvise a comprehensive multi-media proposal on a tight deadline. While the schools' own IT infrastructures and apps proved disconcertingly incompatible, Dropbox and skillfully edited Skypes facilitated exactly the kind of real-time and asynchronous coordination and "version management" needed to deliver a "knock-their-socks-off" plan fast. They won eight-figure funding. More humbly, incompatible communications networks ...
 
Weight training and finding your enterprise social muscles
21.12.2017
by Rita Zonius - When I'm not helping people and companies make the most of social media at work, I'm a fitness instructor, helping people get stronger through weight training. I'd participated in Bodypump classes for years and years before finally getting up the guts to go and train to become an instructor. It was a big deal for me. Ask me to get up in front of a crowd and make a presentation about communications or social and I'm at ease. But when it came time to certify as an instructor, the thought of submitting a video of me coaching a class in ...
 
What Successful Digital Transformations Have in Common
21.12.2017
Technological innovations have radically transformed the business landscape in many ways over the last two centuries, from the introduction of steam power to the market conquest of radial-ply tires. Research by McKinsey & Company and the McKinsey Global Institute shows that digitization is having the same radical impact. In particular, our research shows how digitization can significantly hurt incumbent firms in many industries -- depleting as much as half the revenue growth and one-third of earnings before interest and taxes (EBIT) growth of companies ...
 
11 Reasons You Should Only Hire Introverts
21.12.2017
Ironically, introverts are better adapted than extraverts for today's so-called "collaborative" workplaces. Today's workplaces are supposed to "collaborative." Indeed, most companies have invested heavily to create open-plan offices designed to increase communication between individuals and groups. You'd think that the "collaborative" workplace would be perfectly suited to extraverts who, after all, are already good at communicating. You'd think wrong, though. "Collaborative" workplaces bring out the worst in extraverts and best in ...
 
Interaktives Intranet: "Content-Kompetenz bleibt unverzichtbar"
20.12.2017
Interaktives Intranet wird von einigen Unternehmenschefs als "Firmen-Facebook" missverstanden, als Spielzeug zum Plaudern. Falsch, sagt Oliver Chaudhuri, Berater bei Hirschtec. Er beschreibt Wege, wie das interaktive Intranet zur sprudelnden Ideenquelle werden kann und welche Rolle externe Redakteure dabei spielen. "Content-Kompetenz bleibt unverzichtbar" Herr Chaudhuri, wie würden Sie die wesentlichen Aufgaben eines Intranets heute definieren? Ein gutes und produktives Intranet steht auf drei Säulen: Information, Interaktion, Kollaboration. Es bietet ...
 
Working smarter instead of harder means creating a culture of knowledge sharing
20.12.2017
How to build a culture of knowledge sharing. If you ask any senior business manager what one of the biggest time wasting problems are within their organisation, no doubt one of their first answers will be severe information asymmetry across departments, and time wasted in finding that information. This is completely natural, and you will certainly have experienced this in any role in your career to date. The problem The solution How do you do this? [...] ...
 
Denner's view: "Get learning, or stay analog."
20.12.2017
Investment in education has never been so essential as in the present age of digitalization. An appeal to politics, business -- and every individual. - Dr. Volkmar Denner There is a new name for our modern times: digitalization. It is not enough to see this simply as a technological phenomenon affecting the economy, for it also raises a new social issue. How can we avert a "digital divide" in our society? Of course, not everyone has to be a software specialist, but how can we give as many people as possible the wherewithal to participate knowledgeably ...
 
The digital workplace in 2018: Improving how we work
20.12.2017
As the New Year approaches, here we take a look at what will make our digital workplace projects a success in 2018. The year ahead will provide an opportunity to improve the bottom-line, along with cost savings, productivity gains and better engaged workers. It will be essential to achieve these goals in order to secure ongoing digital workplace investment. This year confirmed our long held view that companies prefer product-based digital workplaces instead of designing them from scratch. In 2017, we predicted that businesses would prefer nimbleness ...
 
People Analytics Finally Grows Up
20.12.2017
I've been studying people analytics and training measurement for almost 20 years now (I wrote a book back in 2008 called The Training Measurement Book) and the world has really changed. In this article I'd like to give you some insights on what's next, and call out some of the new research we just published (Authored by our lead analyst Madhura Chakrabati). People Analytics has grown up - it is now an established discipline in business The problems of data quality, integration, and integrity are being addressed Companies are greatly expanding the type, ...
 
Is the era of management over?
20.12.2017
"The key to management is to get rid of the managers," advised Ricardo Semler, whose TED Talk went viral, introducing terms such as "industrial democracy" and "corporate re-engineering". It's important to point out that Mr. Semler isn't an academic or an expert in management theory, he is the CEO of a successful industrial company. His views are unlikely to represent mainstream thinking on organizational design. But perhaps it is time we redefine the term "manager", and question whether the idea of "management" as it was inherited from the industrial ...
 
Arbeiten in der Ära der Hypervernetzung: Workplace 2025 - Radikale Veränderung voraus!
19.12.2017
Alles und jeder ist miteinander vernetzt, mobiler Daten- und Informationsaustausch Gang und Gäbe, selbst das soziale Miteinander folgt den neuen Regeln nach Flexibilität und ständiger Verfügbarkeit. "Hyperkonnektivität" bestimmt jetzt und noch viel mehr in Zukunft unser Leben und Arbeiten. Doch wenn Unternehmen nicht anfangen, Pläne für den Arbeitsplatz der Zukunft zu entwickeln, werden sie zunehmend Schwierigkeiten bei der Rekrutierung neuer Talente bekommen. Und sie werden ihre sozialen und technologischen Strategien neu denken müssen, um nicht abgehängt ...
 
Working Out Loud Barcamp 2017 - A Retrospective
19.12.2017
A couple of days ago I had the chance to participate in the first Working Out Loud Barcamp in Germany. You have never heard about WOL? In a nutshell it is about "building relationships that matter" by sharing your work openly and widely and generously offering help to others. I am normally not someone who talks much in superlatives but this WOL Barcamp truly was unique on many different levels. Here a great visual summary to give you a taste. The purpose The people The content The energy The organisers and crew [...] ...
 
5 Workplace Tech Tools Every Office Should Use in 2018
19.12.2017
From virtual whiteboards to Slack. Throughout the ages, business leaders have searched for the right formula to get the best work out of their employees, trying every which way to inspire teamwork. And it has certainly been a process. Here's a little history lesson: The first modern offices were built in the early 1900s, and most of them were designed with an open floor plan, which allowed business owners to pack in as many workers as they possibly could. One can only imagine how loud and distracting that must have been. Well, employers took note and ...
 
Trends That Will Redefine Digital Workplace In 2018
19.12.2017
Organizations' reliance on technology has never been as pronounced as it is today. The last few years have been crucial for technology adoption and evaluation in India. On one hand we saw the emergence of digital native, cloud first start-ups eager to disrupt established business process, and on the other we saw traditional businesses embrace transformational technologies at an astounding pace to help maintain their competitive edge. As new technologies get further integrated into the fabric of IT infrastructures, opportunities aiding growth and development ...
 
Jane Hart's favourite 30 posts of 2017
19.12.2017
Jane Hart has chosen her favourite 30 posts and articles that have been featured in the MWL Newsletter this year. These are listed in chronological order below. EMPLOYEES DON'T NEED WORKPLACE TOOLS TO BE FUN, JUST EFFICIENT - CMSWire, 16 February 2017 BECOMING A LEARNING CULTURE: COMPETING IN AN AGE OF DISRUPTION - Stephen Gill, 17 February 2017 ...BUT SOME MANAGERS ARE MORE EQUAL THAN OTHERS - Mark Britz, 23 February 2017 L&D SHOULD SUPPORT PEOPLE LIKE A SPORTS TEAM - ALL DAY, EVERY DAY- Dennis Callahan, 24 February 2017 HOW TO MANAGE SELF-MOTIVATED, ...
 
Collective Intelligence Is the Root of Human Progress
19.12.2017
Many of us intuitively think about intelligence as an individual trait. As a society, we have a tendency to praise individual game-changers for accomplishments that would not be possible without their teams, often tens of thousands of people that work behind the scenes to make extraordinary things happen. Matt Ridley, best-selling author of multiple books, including The Rational Optimist: How Prosperity Evolves, challenges this view. He argues that human achievement and intelligence are entirely "networking phenomena." In other words, intelligence is ...
 
"Der Schlüssel von Management ist, Manager los zu werden"
18.12.2017
von Stefan Pfeiffer - "The key to management is to get rid of the managers" via Is the age of management over? | World Economic Forum So zitiert Andrew Chakhoyan auf dem World Economic Forum Ricardo Semler, dessen TED Talk sich rasant verbreitet und Begriffe wie "Industrial Democracy" and "Corporate Re-engineering" geprägt hat. Zwar sei für die Mehrzahl der Arbeit immer noch die traditionelle Organisationsstruktur am besten, jedoch könnten die neuen High Tech-Unternehmen in der heutigen VUCA-Welt (Volatility = Unbeständigkeit, Uncertainty = Unsicherheit, ...
 
Neue Diskussionen zum Wandel der Digital Workplace Ökosysteme
18.12.2017
von Bjoern Negelmann - Unser Geschäftsjahr 2017 klingt so langsam aus und das kommende Veranstaltungsjahr steht mit seinen anstehenden Terminen bereits "ungeduldig" vor der Tür. Statt der CeBIT Enterprise Digital Arenahaben für 2018 eine Neuauflage der Tech-Version des IOM SUMMIT unter dem Namen des Digital Workplace Tech FORUM vorgesehen. Die Gründe für die Notwendigkeit einer singulären Technologie-Veranstaltung zum Themenkomplex "Digital Workplace" sind im Kern noch dieselben wie im letzten Jahr - haben sich nur verstärkt und dann auch etwas verändert. ...
 
Bosch-Chef fordert: Firmen müssen zur "learning company" werden - Investition in Bildung: Mehr denn je setzt Wohlstand für alle Wissen für alle voraus
18.12.2017
Nie waren höhere Bildungsinvestitionen so notwendig wie in Zeiten der Digitalisierung. Aber nicht nur die Politik ist gefordert, sondern auch die Unternehmen und die Mitarbeiter stehen in der Verantwortung. Die modernen Zeiten haben einen Namen: Digitalisierung. Wir springen zu kurz, wenn wir darin bloß ein technisches Phänomen mit wirtschaftlichen Folgen sehen. Denn zugleich stellt sich eine neue soziale Frage. Wie schaffen wir es, einen "digital divide" unserer Gesellschaft zu verhindern? Zwar muss nicht jeder ein Software-Spezialist sein. Wie aber ...
 
Why share your knowledge?
18.12.2017
by Stan Garfield - In Quora, I was asked How can I benefit by sharing knowledge? Is it profitable? One of my friends told me that "I don't want to share my knowledge with someone else, because I earned it myself, and I worked so hard for it. So, why should I share with someone else for his/her development? If I teach someone, then he/she will apply the knowledge to his/her business, and our value will decrease, or our business will lose its competitive edge." I don't think it works that way. My perception is if I teach someone, then I can learn ...
 
Expanding Horizons - Mastering the Learning Pyramid
18.12.2017
by John Hagel - Our media and conversations are consumed by the future of work, which tends to quickly reduce to concerns over the spread of AI and what it will mean for jobs. I've noticed that the discussion quickly turns to what skills we might need to continue to be employable in the future, especially when the participants have children who are trying to prepare themselves for the world ahead. The static world of skills We're focusing on the wrong thing. Focusing on skills betrays a static view of the world. The assumption is that if we acquire certain ...
 
12 Reasons Why Most Innovation Labs are Failing
18.12.2017
Digital innovation laboratories are everywhere - and observant onlookers have had a few years to evaluate the results. I've had the privilege of meeting many of Singapore's bank and insurance innovation teams and have heard numerous inside stories that give me a unique perspective on their successes and failures. In most cases, the labs haven't truly succeeded in bringing innovation into the parent, despite their marketing departments' attempts to show otherwise. They are failing in their primary mission. This is not for lack of trying, but because they ...
 
Corporate Influencer: Warum die Digitalisierung Vorbilder braucht
15.12.2017
Einerseits soll die Digitalisierung in deutschen Unternehmen ankommen. Andererseits finden wir aber nur einen einzigen Dax-Vorstand auf Twitter. Doch der Wandel lässt sich nur mit digitalen Pionieren gestalten. Zwei Welten prallen aufeinander: Als ich vor einigen Wochen im Rahmen des International Leadership Program mit fast 50 Frauen aus verschiedenen Ländern durch die USA reiste, traf ich CEOs, starke Frauen wie Erin Brockovich und andere digitale Pioniere. Nach meiner Rückkehr in Deutschland saß ich in Stuttgart auf einem Panel, um vor deutschen Führungskräften ...
 
Der Entwicklungshelfer
15.12.2017
Bildung ist der Schlüssel für ein gelungenes Leben. Lernen ist aber mehr. Es bedeutet nicht, alles zu wissen, sondern maximale Entwicklungsfähigkeit. 1 Weise Bildung, Lernen? Ach nö. Doch, doch. Hefte raus. Klassenarbeit. Wir fangen ganz von vorn an. Raus mit dem Duden, Buchstabe A. A wie antörnen. Das ist Neudeutsch und heißt so viel wie "in Stimmung bringen" oder "in Erregung versetzen", "begeistern" oder "hinreißen". Was hat das jetzt mit Bildung zu tun? Mit dieser Frage haben wir bereits eine sehr schöne Antwort gegeben. Nix. Und das ist ein Problem. ...
 
Digital Workplace Success Relies on Strong Search
15.12.2017
Organizations have embraced the digital workplace to offer their employees more flexibility and to optimize business processes. While digital workplace definitions vary, the common denominator is a connected environment of enterprise software systems. Early definitions of digital workplace were heavily biased towards technology, but a digital workplace now relies primarily on knowledge sharing and collaborative interactions, with the support of technology. A successful digital workplace requires responsive systems that provide the right data when needed. ...
 
9 Technology Trends Shaping the Digital Workplace in 2018
15.12.2017
Over the past 12 months, the digital workplace conversation has made it clear we are talking about more than just a collection of technologies or apps designed to collectively improve productivity in organizations. What has also become clear is that the digitization of the workplace is an ongoing process with a great deal yet to be done. As such, it's impossible to predict to any level of certainty what will happen over the next year. But some common digital workplace themes took shape in 2017 that look set to grow in prominence over the next 12 ...
 
The Dying Art of Conversation
15.12.2017
I started out composing this blog post with the intent of informing on how to start and sustain a good online conversation. As part of my research for the article I came across MIT Professor Sherry Turkle's book on 'Reclaiming Conversation: The Power of Talk in a Digital Age'. There is substantial material available for helping us conduct more effective online conversations. However, if you are like me, there is always that nagging doubt about whether online conversations ever achieve the level of fidelity and depth that a face to face conversation can ...
 
Nobody is going to steal your startup idea
15.12.2017
Why sharing with other people helps ideas grow. I love it when people give me advice. It feels like a mental hug, from one mind to another. The person giving the advice wants the best for me. They know things, and they want to share them. It's a gift, and I receive it gratefully. But as with gifts, each of them has a different role to play in your life. Some rare and excellent gifts become constant companions in your life -- the things you keep around you, look at every day, and become part of who you are. And, as minimalist Marie Kondo wrote, sometimes ...
 
The #1 Feature of a Meaningless Job
15.12.2017
Ask people what they want in a job, and meaningfulness looms large. For decades, Americans have ranked purpose as their top priority--above promotions, income, job security, and hours. Work is a search "for daily meaning as well as daily bread," wrote Studs Terkel after interviewing hundreds of people in a striking array of jobs. Yet all too often, we feel that our work doesn't matter. "Most of us have jobs that are too small for our spirit. Jobs are not big enough for people." What makes a job meaningless? After more than 40 years of research, we know ...
 
Gary Hamel: "Werdet wütend!"
14.12.2017
Der Management-Berater Gary Hamel ruft zum Kampf gegen die Bürokratie in Unternehmen auf. Denn die künstliche Trennung zwischen den Denkern oben und den Machern unten stehe neuen Ideen im Wege. brand eins: Herr Hamel, haben Strategien in einer sich schnell ändernden Welt überhaupt noch Sinn? Gary Hamel: Einerseits scheint es in der Tat unmöglich, mehr als ein oder zwei Jahre im Voraus zu planen. Andererseits gibt es Unternehmen wie Tesla, SpaceX oder Waymo, Googles Tochterfirma für autonome Fahrzeuge, die von Leuten vorangetrieben werden, die mehrere ...
 
Firmenkultur als wichtigster Faktor der digitalen Transformation
14.12.2017
Die Technologie wird sich immer wandeln, doch wird es die Firma auch machen? Die Welt um uns herum verändert sich rapide und die digitale Revolution verändert Kunden und Firmen. Doch wie können sich Firmen auf diesen Wandel einstellen? Wie kann man sich für die eigene digitale Zukunft wappnen? - Die Antwort für beide Fragen ist wahrscheinlich nicht in der Technologie zu finden. Firmen müssen sich agil aufstellen und dazu gehört auch eine flexible Firmenkultur. Jeden Tag scheint die Technologie sich weiterzuentwickeln. Cloud-Technologien, Künstliche Intelligenz ...
 
Ed Pilkington: Connection is the secret sauce for effective working
14.12.2017
Collaboration is critical in business but central to its success is connection. As a graduate I was told that in business no-one does anything alone. Collaboration is essential in all we do. For many of us our role is to bring together complementary skills to deliver brilliant work. We need to get people to collaborate. Yet collaboration is a word that can be overused. Collaboration isn't just a cross-functional workshop - it is much deeper than that. At the heart of collaboration has to be connection. We spend a lot of our time talking about how best ...
 
The Greatest Enemy Of Teamwork Is The Illusion That It Has Happened
14.12.2017
"The great enemy of communication, we find, is the illusion of it. We have talked enough; but we have not listened. And by not listening we have failed to concede the immense complexity of our society - and thus the great gaps between ourselves and those with whom we seek understanding." I'm sure politicians, pundits, and people in general would find this quote to be a fair summary of a cause of the deep divisions in our nation. I'm also sure many leaders and employees, consultants and coaches, and authors and academics would find this quote to be a ...
 
The Best Way to Set New Employees Up for Success
14.12.2017
Create an onboarding program that's both meaningful and memorable. Congratulations; you've just hired a terrific new employee. But unfortunately there's a good chance that your new employee might not work out; in fact, according to a study by the training company Leadership IQ, 46% of newly-hired employees will fail within 18 months and only 19% achieve unequivocal success. What can you do to increase your odds? Build an effective orientation process and program. Traditionally, HR managers focus on the orientation session, the formal event ...
 
GDPR and Knowledge Management - will this have an Impact - I forget...
14.12.2017
As many of you are aware in May 2018 the EU General Data Protection Regulation (GDPR) will come into effect or perhaps come into force would be more apt. The purpose of the regulation is to ensure people have the right to the protection of their personal data. This is a major step change in how personal data is used and importantly requires a much higher level of compliance and regulation. There is no more "rap on the knuckles and half an hour on the naughty step" for data breaches and non compliance, but fines of up to 20m Euro or 4% of last year's ...
 
The Evolution of Trust in a Digital Economy
14.12.2017
The ultimate social impact of blockchain technology depends on who controls our digital identities. In Brief: Banks and governments have in many ways failed to broker trust for the global economy, especially in the past few decades. Ordinary people have grown wary of centralized power and are seeking alternatives. Bitcoin -- and blockchain technology in general -- allows the brokering of trust to be shifted toward machines and away from human intermediaries such as bankers. This technology could design exploitation out of the system instead of punishing ...
 
Produktionsfaktor Mensch outdated: Ist uns eigentlich klar, welches gesellschaftliche Problem wir hier vor uns herschieben?
13.12.2017
von Sabine Kluge - Industrie 3.0: Fertigung in den 90ern Es war mein erster Werkstudentenjob in einem großen deutschen Industrieunternehmen. Ein Vierteljahrhundert liegt das jetzt zurück und das Werk im Süden von München existiert heute gar nicht mehr. Meine Aufgabe war es, zur Nachtschicht im Akkord in der Fertigung von Hybridschaltungen an einer der großen, legendären "Sieplace" Maschinen zu stehen und dafür zu sorgen, dass an der Maschine genug Materialnachschub herrschte und sich kein Teil verhedderte. Gelegentlich aber durfte ich auch Schaltungen ...
 
#ChangeAgent Rainer Gimbel - mit interner Vernetzung die Arbeitswelt gestalten
13.12.2017
In unserer Rubrik #ChangeAgents stellen wir Menschen vor, die uns ermutigen, etwas anzupacken und zu verändern. Starke Köpfe, die sich mit viel Leidenschaft für eine menschlichere Arbeitswelt einsetzen und damit ein Umdenken in Gang bringen und Veränderungsprozesse aktiv mitgestalten. Unsere #ChangeAgents sind Vorbilder, Querdenker, Multiplikatoren und Andersmacher. Rainer Gimbel ist Digital Strategist bei Evonik und dort für das konzerninterne soziale Netzwerk verantwortlich. Als #ChangeAgent unterstützt er die Nutzer dabei, ihre Arbeit kollaborativer ...
 
'Be The First Domino': Advice From The Most Connected Man In Business
13.12.2017
Joe Polish is the founder of GENIUS NETWORK, considered by many to be the top-tier of entrepreneurial masterminds. Joe Polish has a list of "rules" that he expects of those whom he interacts with. He calls it his "Magic Rapport Formula." The principles of his formula are: Focus on how you will help them reduce their suffering Invest time, money, and energy on relationships Be the type of person they would always answer the phone for Be useful, grateful, and valuable Treat others how you would love to be treated Avoid formalities, be fun and memorable, ...
 
How to Make the Right Connections When You Don't Already Have an "In"
13.12.2017
Developing a robust network is critical to your professional success. After all, it's often your primary source of business opportunities and referrals. But what if you don't know the right people who can help you? Perhaps you're new to your field, or you've changed locations - but regardless of the reason, the problem is the same: if you're starting with the wrong connections, how can you hope to work your way into the right ones? That's a challenge I discuss in my new book Entrepreneurial You, and here are four strategies to consider. First, embrace ...
 
Three ways employees will benefit from digital transformation in 2018
13.12.2017
by Alan Lepofsky - Editor's note: Business is no longer as usual. New technologies in the workplace, like machine learning and augmented reality, create opportunities for companies to enhance employee productivity. Alan Lepofsky, analyst at Constellation Research, Inc. discusses three key areas where technology will impact work as we know it. From Baby Boomers to Gen Z, today's workplace contains a mixture of generations. Although each has grown up with very different technological and cultural experiences, all face similar challenges at work, like information ...
 
The Digital Change Agent's Manifesto
13.12.2017
by Vala Afshar - "Never doubt that a small group of thoughtful, committed, citizens can change the world. Indeed, it is the only thing that ever has." -- Margaret Mead Never doubt that a small group of thoughtful, committed, digital change agents can do to help transform your company. I recently interviewed Vint Cerf, VP and Chief Internet Evangelist at Google and one of the 'Founding Fathers of the Internet ' about putting humanity at the center of the Internet, and the importance of positive change agents. Cerf reminded us that it is important for ...
 
Kontrollwahn!
12.12.2017
Der folgende Beitrag befasst sich mit dem vorherrschenden Kontrollwahn in allen Bereichen unserer Gesellschaft. So steht unsere Welt vor gravierenden Herausforderungen, die sich als verschiedene Megatrends und Mega-Probleme ausdrücken lassen. Beispielhaft Digitalisierung als Trend und Klimawandel als Problem. Es lassen sich weitere Trends und Probleme anführen, die Auswirkungen auf unser Leben haben und verstärkt haben werden. Hier wird mit Kontrolle, mit Absicherung, mit Verträgen und Regelungen versucht, die Komplexität dieser Begebenheiten in den ...
 
Stop Focusing on Digital Workplace Adoption
12.12.2017
Arguably the digital workplace isn't new, per se. We've been digital for quite some time. Over the years, the adoption curve has remained the same every time we roll out a new technology: a large spike in usage up front, followed by a plummet and then a gradual decline. Focusing on adoption isn't how you get people to use new technology. If you think adoption is the answer, you're asking yourself the wrong question. Knowledge workers are in application and information overload. Acknowledging this and then assessing the landscape that users traverse ...
 
Unmasking Digital Transformation: 6 B2B Drivers for 2018
12.12.2017
A look at the evolving trends of digital transformation as they relate to B2B companies in 2018. By the end of this year, two-thirds of the Global 2000 CEOs will have digital transformation at the center of their corporate strategy. Many companies understand that moving operations off of paper is a natural first step, but many fear selecting something too narrow or burdening the organization at large with some Stone Age product. With those two ends of the spectrum, what does it really mean for companies to embrace digital transformation? Back in the ...
 
A New Approach to Designing Work
12.12.2017
For years, management thinkers assumed that there were inevitable trade-offs between efficiency and flexibility -- and that the right organizational design for each was different. But it's possible to design an organization's work in ways that simultaneously offer agility and efficiency -- if you know how. You can hardly pick up a business publication without reading about the ever-increasing pace of change in technologies and markets and the consequent need for more adaptable organizations. Given the imperative of adaptability, it is not surprising ...
 
Leading In A Digital World
12.12.2017
The digital revolution has launched a new era of human empowerment and engagement across business, society and in every aspect of our lives. Never before has there been a more powerful influence on human behavior, irrespective of country or culture, than the combined effect of digital technologies. The effects of this shift on society are tremendous and, in particular, are dramatically changing our leadership responsibilities whether in politics, professionals in business, teachers in school or parents raising children. Leading in the new digital world ...
 
Von einander lernen im Working Out Loud Camp
11.12.2017
Eine Einführung Viele Organisationen, meine eingeschlossen, erleben Silodenken im Arbeitsumfeld jeden Tag. Wer weiß schon, was der andere macht, welche Initiativen und welche Projekte es so gibt? Selbst das Vorhandensein von technologischen Plattformen (#esn) reichen nicht aus, um einen Wissensaustausch kulturell zu verankern. Die Leute nutzen es einfach nicht. Auf der Suche nach Antworten wie die Zukunft der (digitalen) Zusammenarbeit aussehen kann, bin ich vor einigen Monaten auf Working Out Loud (#WOL) gestoßen. Doch was ist "Working Out Loud"? Es ...
 
Working Out Loud, Learning and Sharing in a Digital Age
11.12.2017
People often ask me why I value working out loud -- which I find puzzling as working any other way implies you have all the answers. There will always be more knowledge and wisdom in the network than behind organisational walls. Over at Bromford Lab we've always tried to work out loud -- but we've taken two new steps in the past couple of weeks: The Exploration Pipeline -- an open Trello that contains not just the work of innovation, but of other teams too. Mission Control -- a second board that tracks the day to day work of innovation and is used for ...
 
Office of the Future: Artificial Intelligence Powered by Trust
11.12.2017
The way we work is changing, and it's changing fast. Communication, collaboration, reporting, teamwork, and even the nature of our jobs are evolving and we are on the brink of experiencing the office of the future. Workfront recently had the chance to talk with Brian Fanzo about the future of work. He's an expert on leveraging digital technology to reach Millennials and Generation Z, and he has some excellent insight into how work is changing. See Workfronts new State of Work report to find out how 2,001 enterprise workers think email, meetings, and ...
 
We Need To Focus More On Networks And Less On Nodes
11.12.2017
In the mid-1980s, a Robert Kelley of Carnegie Mellon University began to research why some engineers at Bell Labs performed so much better than others. Initially, what he found didn't make much sense, By any conventional analysis, the outperforming engineers were nothing special. They seemed just like anyone else. Yet when he looked at their networks, he began to understand the secret to their success. The best engineers weren't necessarily any smarter than anyone else, but they were masters at "knowing who knows." It was their ability to make connections ...
 
Self-managing for complexity
11.12.2017
by Harold Jarche - "What processes will be effective in helping people to unlearn the disposition or stance that made them successful in the ordered domains of Cynefin? How can they most effectively learn the skills required in the complex domain? How do leaders start creating environments that support this transition - if we simply focus on training people, but the environment remains the same, nothing will change. Many current 'obvious' environments are very compliance driven with rigid constraints. In this transitionary phase, how do we create enabling ...
 
How Effective Leaders Drive Digital Change
11.12.2017
One key factor: Leaders' ability to take risks and accept failures. No leader wants his or her team to fail. But, in many digital transformation efforts, creating the conditions in which failure is an acceptable outcome might be key to success. As with Pixar Animation Studios, a subsidiary of The Walt Disney Co., which credits its blockbuster successes to all the storyboards that don't actually make it onto film, effective digital initiatives often depend on a mix of experimentation, prototyping, and failure. Creating a culture in which risk-taking is ...
 
When disruption comes
11.12.2017
The thing that has been on my mind and quite frankly keeping me awake from time to time is this question How can we help the workforce adapt to the change that is going to happen? I have been researching the future of work and how this will affect us for some time now. We know that the employment landscape is changing and disruption from technology and innovative solutions will increasingly impact the way we work, the way we feel about work and the types of tasks that we do. I have been looking at this from different angles for the last few months. Two ...
 
Never Under-Estimate the Immune System
08.12.2017
Every large and successful institution has an immune system - a collection of individuals who are prepared to mobilize at the slightest sign of any "outside" ideas or people in order to ensure that these foreign bodies are neutralized and that the existing institution survives intact and can continue on course. Just like the immune system all organisms have, this institutional immune system is adept at recognizing foreign bodies as soon as they appear and very effective at protecting the institution from infection. It is in fact what has helped large ...
 
2017 Wrap-up: Communities in Transition
08.12.2017
by Rachel Happe - 2017 was a year of change in the community space. Community programs received more strategic attention, there were platform and vendor disruptions, new expectations evolved for community professionals, better analytics emerged, and new strategic opportunities opened up. As expected, it has been quite a ride. This journey is far from over and it became clear in 2017 that community was moving into new territory and becoming recognized as a strategic enabler of digital transformation and the future of work. The End of the Beginning Communities ...
 
Loyalty Deciphered -- How Emotions Drive Genuine Engagement
08.12.2017
Discover what drives brand loyalty, and how to cultivate it, in the findings of this wide-ranging report from our Digital Transformation Institute. Many of today's loyalty programs try to buy consumer loyalty with discount and voucher schemes that appeal to rationality. The results are unimpressive--50% of consumers leave their transactional loyalty program accounts inactive and hundreds of millions in discounts go unclaimed. So, if the rational approach isn't working, what does? To uncover the true drivers of loyalty, we undertook a worldwide, cross-sector ...
 
Digitalisierung: Vergessen Sie Ihre Mitarbeiter nicht!
08.12.2017
Wenn Unternehmen durch die Digitalisierung unter Druck geraten, sind oft radikale Schritte vonnöten. So gelingen sie. Bei Innogy haben wir vor etwa drei Jahren ein internes Forschungslabor gegründet: Rund 100 Spezialisten in Essen, Berlin, London, Tel Aviv und dem Silicon Valley ergründen in eigenen Start-ups seither Geschäftsfelder der Zukunft für uns. Bislang steht diesem Hub ein jährliches Budget von etwa 100 Millionen Euro zur Verfügung, von 2020 an soll er sich aus eigenen Mitteln finanzieren. Das Interesse an der Innovation ist aber nicht rein ...
 
The Role of Intranets in the Age of Social Networks
07.12.2017
In June of this year, Facebook announced that the number of active users on the site had jumped by 60 million monthly active users since March 2017 to 2.01 billion. If, as expected, Facebook grows by 20 million active users per month, by the end of the year, it will have over 2 billion active users. Of course, for the digital workplace Facebook also has Workplace by Facebook while Microsoft has Teams, and Slack is adding functionality at an astonishing rate. What links these, and all the other social networks for the enterprise, is that it is now possible ...
 
The mistery of the "Like-Button"
07.12.2017
by Rainer Gimbel - When I arrived at work Monday morning a package was waiting for me. A long term (valued) business partner sent me a nice Christmas calendar. 24 tiny bags with festive sweets and nuts inside. Very nice, isn't it? I decided to share the calendar (& content!) with my teammates of Evonik Digital. However, the content on Day4 I kept for myself. It was a tiny bag with cookies in form of a "Like-Button". Sorry team Digital, but these are mine! The cookies inspired me to think about the idea and the meaning of the like button in social ...
 
Virtual Team Management: The Inertia Innovation Paradox
07.12.2017
The old epigram "plus ça change, plus c'est la même chose" perfectly describes the paradoxical state of virtual team management. This is also illustrated by the yin-yang symbol. One side denotes inertia and the other side innovation. We will examine how both sides of this divide play out today. The first "virtual teams" appeared in the 1990s. This was possible due to a confluence of technological advances, evolving management thinking, and a shift in business language. Every decade since WWII has experienced a transformative wave of innovation - personal ...
 
Structure to Succeed - How to Maintain a Healthy Online Community
07.12.2017
At one point or another, we've all been part of a digital community, from official forums and branded social pages, to volunteer-run Facebook groups, subreddits, and neighborhood message boards. Anyone who has participated in an online community can likely attest: not all communities are created equal. Regardless of size or purpose, successful communities have several qualities in common, ones that any community manager should strive for in their own environments. What Makes a Community Healthy? Oftentimes, failing communities are referred to as "toxic"; ...
 
5 Reasons Why Your Company Needs an Enterprise Social Network
06.12.2017
Internal communications is playing a bigger, more complex role in Companies than ever before thanks to the advent of enterprise social networks. With solutions like Slack, Yammer and Socialcast, there are plenty of options for generating effective team communication in more nuanced, meaningful ways. So why exactly should company adopt enterprise social networks into their internal communications strategy? Here are the top five reasons (plus a handful of platforms to help streamline your team's communication)! Open communication channels Improve efficiency ...
 
Times of transformation: Change management needs more, different and modern communication to be successful
06.12.2017
Change management specialists need to better leverage the talents and practices of modern communication specialists, Dion Hinchcliffe wrote in a recent online exchange about Digital Transformation with Brad Grissom. "How much overlap/synergy exists between traditional #communication specialists and dedicated #changemanagement consultants?" asked Grissom, a leader in collaboration, enterprise social networks, and related work at Southwest Air. "Not enough," replied Hinchcliffe, one of the most influential people in the world on these topics. "Unfortunately, ...
 
How to Catalyze Innovation in Your Organization
06.12.2017
Executives can fuel the emergence of new ideas by understanding and tapping the power of employee networks. Economists have estimated that approximately 50% of U.S. annual GDP growth can be attributed to product and service innovation, and more than 90% of executives claim that long-term organizational success depends on developing and implementing new ideas. Research shows that growth fueled through organic innovation is more profitable than growth driven by acquisition, in part because the organizational capability required is vastly different.4 Yet ...
 
Forrester Data Infographic: Who's Driving AI Adoption In The Enterprise?
06.12.2017
There's no doubt that artificial intelligence (AI) and its underlying technology building blocks are top of mind for enterprises today. But who's driving this change and its adoption within their organizations? On the surface, it may appear that AI is yet another technology that firms will expect their technology organization to champion, evaluate, and bolt onto existing systems -- as opposed to letting their business leaders drive the charge. Yet the Forrester Data Global Business Technographics® Data And Analytics Survey, 2017 reveals a nuanced view ...
 
When Corporations Fund Startups, Both Can Win
06.12.2017
Ever since the Netscape IPO in 1995, venture capital has taken on an almost mystical quality. The idea of investors in khakis backing a few kids in a garage to rival the world's largest corporations has far more romantic appeal than fat-cat bankers chomping away at cigars in stuffy boardrooms. Before long, corporate America wanted in on the action, with mixed results. Some early investors that set up venture capital arms, such as Intel, Microsoft, and Qualcomm, did well. But all too often, there was a culture clash between traditional executives and ...
 
10 Commandments for the Social Intrapreneur
06.12.2017
What does it takes to battle with bureaucracy and deliver social innovation from within an existing organization? Here are ten commandments for the intrapreneurs who want to take on the status quo and deliver purpose driven innovation that benefits both their company and society. Ten Commandments for the Social Intrapreneur Come to work each day ready to be punished by the bureaucracy Measure your impact, be data-driven and evidence-based Circumvent any orders aimed at stopping the impact If you don't talk to beneficiaries first, you won't know what's ...
 
The digital hippies want to integrate life and work - but not in a good way
05.12.2017
Data firms such as the rapidly expanding WeWork hope to blur the line between home and office. That won't be any help to staff. The digital turn of contemporary capitalism, with its promise of instantaneous, constant communication, has done little to rid us of alienation. Our interlocutors are many, our entertainment is infinite, our pornography loads fast and arrives in high-definition - and yet our yearnings for authenticity and belonging, however misguided, do not seem to subside. Beyond the easy fixes to our alienation - more Buddhism, mindfulness ...
 
Communicating and (Working Out Loud) WOL-ing in as public a space as possible
05.12.2017
n response to the following tweets today: Enterprise Social Network groups: Can there be too many, and should they be public or private? - Stan Garfield A classic debate especially re: public vs. private, now growing urgent as more + more strategic work is done in #ESN. My take: Private groups fragment discussion + hide knowledge. Discourage them if at all possible; save them for when only absolutely necessary. - Dion Hinchcliffe I was reminded of a recent Rachel Happe LinkedIn post "Working Out Loud and Community Management" and her follow-on question ...
 
Hottest Market of the Year: Communication platforms
05.12.2017
Reasons for adoption: The three priorities team communication is based on include conversation, document sharing and tasks and projects. Biggest deal of the year: Workplace by Facebook added Walmart and its 2.2 million employees to the platform in September. Outlook: Companies are closer to addressing the desire to repurpose blogs and social media forms of collaboration in the enterprise. Flashback to a time when the workplace was somewhat of an isolated environment, where file cabinets hosted data instead of the cloud and phone cords chained employees ...
 
Reading at work
05.12.2017
by Seth Godin - Most organizations think nothing of having twenty valuable employees spend an hour in a meeting that's only tangentially related to their productive output. But if you're sitting at your desk reading a book that changes your perspective, your productivity or your contribution, it somehow feels like slacking off... What would happen if the next all hands meeting got cancelled and instead the organization had an all hands-on read instead? Of course, I'm biased. I think if you read Your Turn or The Dip, your work would change ...
 
Bridging the Gap - Can the "Working Out Loud" Principles be Converted into Business Cases and Organizational Systems?
04.12.2017
If you are following leading HR executives and influencers in social media, you might currently feel like "Working Out Loud" (WOL) is "the new thing" for the digital transformation in corporate Germany. From Bosch to Siemens, from BMW to Continental - everywhere groups of people gather for WOL circles and promote the idea within their companies. When I heard about WOL for the first time it sounded very familiar. A small interdisciplinary group of people coming together to work on a shared set of goals for about 3 months, based on a clear set of principles ...
 
The Art of Connecting, Communicating and Collaborating with Colleagues
04.12.2017
The humble intranet has been used by businesses for many years, but in more recent times has evolved to become a much more powerful tool than it was in the past. This has been helped along by the advances in technology that we've seen take place over the past couple of decades. An intranet is like a scaled-down version of the internet, where employees can access shared documents, social profiles, wikis and more. Given the right tools, the intranet can also be used for collaborating with colleagues and other key stakeholders. Whilst once connecting to ...
 
MILK: Maxims for Innovation, Leadership, and Knowledge
04.12.2017
by Stan Garfield - I developed a list of maxims in response to a discussion led by Verna Allee and hosted by the Association of Knowledgework. Verna asked community members "what, for you, are the tried and true 'classics' and what are the newer or 'emergent' maxims that you find yourself relying on in your current conversations?" Verna's question, and the ensuing discussion, prompted me to create the list that is the starting point for this article. Sections: Maxims Benefits Visions Insights and Nuggets Issues and Principles Tips and Techniques Myths, ...
 
4 technologies that are enabling workplace transformation
04.12.2017
The great untethering of workers has become a game of musical chairs such as Millennials who drop into their cube the first hour, plop on a couch in an 'idea room' for the next two, then plug into a café with headphones on for much of the afternoon and wrap things up on the train ride home. Great for them, but a bit challenging for IT, HR and facilities teams concerned about keeping their workforce secured, collaborative and productive. Worker mobility is a mega trend, especially for Millennials -- 64% of whom work somewhere other than their main site ...
 
Amazon's Alexa for Business Takes on the Workplace
04.12.2017
Technology gets in the way of your productivity on the job -- and that's a problem, according to Amazon CTO Werner Vogels. During yesterday's keynote address at AWS re:Invent, Amazon Web Services user conference taking place in Las Vegas, Vogels introduced attendees to a workplace where a digital assistant could handle tasks like starting conference calls, controlling conference room equipment, scheduling meetings, keeping track of tasks, reordering supplies and more, based on a voice command. As you might have guessed, that assistant's ...
 
Five Reasons Workplace Gamification Works
04.12.2017
We've all had those jobs where we simply couldn't get motivated. Maybe our tasks were boring -- too complicated -- uninspiring. In those cases, we muddled through. We got it done. But we weren't necessarily fulfilled or engaged with the work we were doing. Gamification aims to change all that. In fact, even beyond monotonous tasks, gamification has the power to amp up the workplace in exciting ways. By 2015, 40 percent of Global 1000 companies were already using gamification strategies to get employees more involved and committed to their daily responsibilities. ...
 
Who is responsible for the change? Shining the light on everyone's responsibility
04.12.2017
In our conversations with executive leaders, they often express a frustration with why the organisation isn't changing. When we enquire into what their part of the change journey might be, there is sometimes a look of bewilderment; why would we enquire into their part when the issue is so obviously other people's inability to get on board? As we talk with other levels of the organisation, the story is often very different. In discussions with internal change champions, we hear of leadership behaviours that contribute to the resistance that organisations ...
 
Transformation Takes More Than Ideas, Behaviors Also Need To Change
04.12.2017
Stories of innovation usually follow a simple, but common narrative. Someone gets an idea, figures out how to make it work and changes the world. Yet that is rarely how it actually happens. Far more often, someone comes up with a great idea and it never gets off the ground because no one is willing to accept it. Ignaz Semmelweis came up with the idea that washing hands could drastically reduce infections, but was considered a quack and died in a mental hospital. Chester Carlson shopped his idea for the Xerox machine to 20 different firms but had no takers. ...
 
Führung - Du bist zum Wachstum verdammt!
01.12.2017
von Guido Bosbach - Eigentlich bin ich es leid, immer wieder auf die Entwicklungen hinzuweisen, die unser Leben und damit uns selbst, unser Denken und Handeln verändern. Eigentlich bin ich es leid, auf Unternehmer, Geschäftsführer und Führungskräfte zuzugehen, auf Sie einzureden, Ihnen die Hand zu reichen, und dann zu sehen, wie sie lieber weiter leiden wollen. Eigentlich bin ich es schon lange leid, als Prophet zu versuchen den Weg zur Erkenntnis zu ebnen, statt abzuwarten und später die Opfer der Krise einzusammeln und ihnen wieder auf die Beine zu ...
 
Collaboration for innovation: Why technology alone isn't enough
01.12.2017
Technology is always a central topic at Davos, and this week's annual meeting of the World Economic Forum is no exception. Like last year, the promise and pitfalls of the fourth industrial revolution are a central focus, as part of the overall theme of Responsive and Responsible Leadership. Business and world leaders are still struggling to understand what a wholesale transformation of global industries through groundbreaking advances in artificial intelligence, robotics, the internet of things, and other technologies like those on PwC's essential eight ...
 
Improving Your Digital Intelligence
01.12.2017
Fundamentally transforming your business to become fully digital isn't easy, but focusing on increasing your digital intelligence in specific areas significantly increases the chances your digital transformation will succeed. Today, virtually all companies are aware of the necessity to engage in digital transformation -- and the few companies that have not done so are suffering heavily. New digital entrants, and aggressive plays by traditional competitors in reaction to those entrants, are destabilizing many industries, on average cutting by half the ...
 
Email Is Broken. Can Anyone Fix It?
01.12.2017
Let's start this story at the end: You can't kill email. Attempting to do so is a decades-long tradition of the tech industry, a cliché right up there with "Uber, but for" and "the Netflix of X." AOL Instant Messenger tried to kill email. So did MySpace. Then Facebook took up the mantle, followed by Slack and Symphony and WhatsApp and HipChat. Through it all, email persists--always dying, never dead. Except email isn't dying. There are 3.7 billion users worldwide who collectively send 269 billion emails every day, according to a report ...
 
What change does to employees
01.12.2017
The American Psychological Association conducted a recent survey into the impact change at work has on employees. Innovation and change is something we're told is a good, nay even an inevitable fact of modern life. What's more, the pace of change is said to be quickening, and if our organizations don't adapt, they will be swept away by nimbler competitors in a wave of creative destruction. The rhetoric used to describe change should perhaps give us a hint at the worry it evokes within us, and indeed Nicola Machiavelli perhaps summed things up most poetically ...
 
The Four New Rules of Business
01.12.2017
Every business is different. But for all their differences, leading digital companies have some things in common that separate them from the rest. Over the five plus years I've been researching digital business, my colleagues and I have developed a number of frameworks to highlight these distinctions. In 2017, Ted Schadler and I worked to distill our learning even further. As a result, we revealed four rules of business which we believe will determine the success or failure of every company by 2020. To explain our research, Ted and I recorded a complimentary ...
 
The art of project leadership: Delivering the world's largest projects
01.12.2017
Four mind-sets and eight leadership practices distinguish successful leaders of ultralarge projects. Today, the very largest and most complex projects command budgets exceeding $5 billion and require more than five years for design, planning, and construction. The sheer scale of such projects brings unique complexities: multiple interfaces with stakeholders such as local communities and government bodies, new regulatory and environmental requirements, and often unique technological challenges. We define megaprojects of this scale as ultralarge. Stay ...