#socbiz
Curated hints on Digital Transformation, Enterprise 2.0, Enterprise Social Networks, Social Intranets, Social Collaboration, Knowledge Management, HR 2.0, ... and all the rest
Dr.-Ing. Carsten Rose – Effective: 31.01.2017
Social Business Digest by caro - Archive 01/2017
 

Archive 01/2017

 

Social Intranet: Die unterschätzte Macht der Vernetzung
31.01.2017
In vielen Organisationen gibt es inzwischen ein Social Intranet. Weil man das so macht und weil gerade die jüngeren Mitarbeiter mit Social Media vertraut sind und diese Kommunikation schätzen und verlangen. Die wenigsten Mitarbeiter und noch weniger Manager aber haben verstanden, welche Machtverschiebung ein Social Intranet bedeuten kann und welches kreative Potential in der Vernetzung steckt. In seiner Rede am 3. Juli 2010 vor der Enquete-Kommission Internet und digitale Gesellschaft des deutschen Bundestags erklärte der leider mittlerweile verstorbene ...
 
Management by Farce
31.01.2017
- Der feine Unterschied zwischen Führung und Eierkochen - Kennzeichnend für seine Arbeit ist der Fokus auf die meist nicht hinterfragten Grundannahmen im Umgang mit Menschen und der Zusammenarbeit in Unternehmen. Eine Frage, die unter dem Stichwort "Paradigmenwechsel" heute eine hohe Aktualität besitzt, weil klassische Denkansätze gemessen an den mit ihnen erreichten Ergebnissen zerschellen. Pointiert und provokant lotet daher Kurt Steffenhagen in seinem Buch "Management by Farce: Der feine Unterschied zwischen Führung und Eierkochen" die Abgründe im ...
 
The intranet: How to keep people coming back
31.01.2017
Today is the day. You've been grafting on this intranet for the last six months. You battled with the Finance Director to get signoff, you bought countless coffees for the IT department, you drew up your vision for a more cohesive, more connected workplace, and here you are with the tool to make it a reality. Today is launch day. The system invitations are loaded in the torpedo hatch and your finger is on the button. Tentatively, you begin to apply some pressure; final checks are rushing through your head: "Authentication set up? Login tested? Permissions ...
 
Collaborating Beyond Our Comfort Zones
31.01.2017
[...] We are indeed part of dynamic complex systems that are open, evolving, unpredictable and often random. To succeed within such systems requires a flexible adaptive mindset that embraces multiple viewpoints and disciplines. The traditional, cohesive group with its deep shared outlook and common language can find such open systems extremely challenging. The group's common language becomes jargon to those on the outside, and its deep culture is often unwelcoming. You are not one of us, the group makes clear in subtle and not so subtle ways. And yet ...
 
How Long To Wait To Allow Members To Respond?
31.01.2017
If you answer the question, others are less likely to answer it. If you don't answer the question, the poster has to wait longer for the answer. In communities with up to 150 questions or less per day, a single community manager can probably answer every question personally. If you're seeing trend lines suggesting you will go beyond that, you need a different solution. But you probably don't have the giffgaff mass to allow members to answer every question within 10 minutes. There are plenty of solutions to this problem. Answer the most difficult questions ...
 
Why Community Is Your Most Valuable After-Sales Service Asset
31.01.2017
Potential buyers are treated like the biggest VIPs in the universe. What happens after they buy? Are they given smooth onboarding? Is there a direct connection to a setup wizard? Do emails land in their in-basket at once? Are the tutorials ready to go? Do you have a plan for after-sales service? In many companies after sales and onboarding are set, users fall to customer support. If they have questions or are lost, they ask support. When they want to leave your product, they message support to cancel, like 75% of all users across all industries within ...
 
If Your Team Agrees on Everything, Working Together Is Pointless
31.01.2017
Collaboration is crumpling under the weight of our expectations. What should be a messy back-and-forth process far too often falls victim to our desire to keep things harmonious and efficient. Collaboration's promise of greater innovation and better risk mitigation can go unfulfilled because of cultural norms that say everyone should be in agreement, be supportive, and smile all the time. The common version of collaboration is desperately in need of a little more conflict. You've probably been taught to see collaboration and conflict as opposites. In ...
 
From Managing Humans to Creating Experiences
31.01.2017
A great employee experience leads to great customer experiences and organisational success. "Rather than focusing on maximising employees' performance in service of an employer's strategic objectives, the focus in companies should be on delivering excellent experiences to employees." This was my key message when I visited the Mikkeli Campus of Aalto University School of Business, as an alumni guest speaker for the International Human Resources course in autumn 2016. This topic is something I feel passionate about and hence want to share my ...
 
Employee Networks Reveal How Things Get Done in your Organization
31.01.2017
The organizational map above shows the email flows amongst a large project team in a Fortune 100 company. It is an x-ray of how the project actually works! Each person on the team is represented by a node. Each node is colored according to the person's department - red, blue, or green. Yellow nodes are consultants, contractors, and other specialists hired to work on this project. Grey nodes are not formal team members but are external experts consulted during the project. The client's I/T department provided the email data. Only address information ...
 
Wenn Unternehmen Prozesse mit Kultur verwechseln
30.01.2017
Neulich musste ich den Wagen waschen. Unter der Salzkruste konnte man schon gar nicht mehr die echte Farbe identifizieren. Außerdem greift Salz den Lack an (oder so ähnlich, wir Psychologen haben von Autos keinen blassen Dunst). Jedenfalls fuhr ich zu dieser Tankstelle in der Nürnberger Südstadt und reihte mich in die Schlange vor der Waschstraße ein. Die Legende vom Mechaniker und dem Papier Schließlich fuhr ich mein Auto in die Waschstraße, stieg aus, startete das Programm und stellte mich vor das Gebäude. Es war bitterkalt. Der Wind wehte und überall ...
 
#cebiteda17 Bernd Gewehr über Kollaboration, in Verkauf, Produktion und Verwaltung
30.01.2017
von Ellen Trude - Prozeß- und Kollaborationsunterstützung - eine alt hergebrachte und ggf. zu überdenkende Aufgabe der Informationstechnologie. Wir haben uns mit Bernd Gewehr, Ingenieur der Elektrotechnik und seit fast 20 Jahren Leiter der Informationstechnologie des international ta?tigen Ingenieurbu?ros Vo?ssing, schon vor dem Panel "Grenzverschiebung zwischen Prozess- und Kollaborationsunterstützung" unterhalten. In seinem Unternehmen hat er den digitalen Wandel erlebt und mit gestaltet, Grenzverschiebungen also erfahren? Bernd, wie lauten Deine drei ...
 
End User Involvement, Governance, and Expert Help Drive Success in the 10 Best Intranets of 2017
30.01.2017
The winners of the Nielsen Norman Group's 10 Best Intranets of 2017 come from a diverse set of industries, countries, and organizational sizes, but have common themes that contributed to their success. January doesn't just mean the start of a new year for me - it also means an opportunity to review the Nielsen Norman Group's Intranet Design Annual. The 10 Best Intranets of 2017 were officially announced on January 7, 2017. Even though it's a little weird to call these the best intranets of 2017 - especially because the submissions were completed in June ...
 
Working Out Loud: Chat, Conversation & Collaboration
30.01.2017
by Simon Terry - Working Out Loud can generate a lot of confusion for people who are new to the term. Being clear on whether your goals are best advanced by a Chat, a Conversation, or a Collaboration will help the effectiveness of your working out loud. The Many Interactions of Working Out Loud Working Out Loud involves sharing work purposefully with communities that can help your work or can learn from it. The concept is deliberately a broad one. The concept covers a lot of different kinds of interactions. There is no one right way to work out loud. ...
 
Is it really noisy working out loud?
30.01.2017
"Working out loud is not just a new way of knowledge sharing, it's really about a new way of learning and working." -- Isabel De Clercq, Trendcatcher, Firestarter and Sparkle Architect at Kluwer Training The fourth episode in our series of Digital Workplace Impact podcasts covers that most popular of buzzwords in digital workplace and collaboration circles - working out loud (or WoL as it's often shortened to). The term "working out loud" was popularized by John Stepper in his book Working Out Loud: For a better career and life and the success of events ...
 
HR's Vital Role in How Employees Spend Their Time, Talent, and Energy
30.01.2017
HR's value and efficacy is a favorite topic of debate in business. Complaints about HR include things from weak, reactive business partnering to poor talent recruitment and development, from time-wasting processes to incomprehensible communications. I don't intend to defend HR or provide guidance on how to change all those HR processes that have failed to deliver. But my colleagues and I will make a case for why hating HR can be bad for your company -- and why HR has a vital role to play in helping an organization make the best use of its human capital. ...
 
To Create Real Change, You Need To Do More Than Just Protest
30.01.2017
Throughout history, social movements -- small groups, loosely connected but united by a shared purpose -- have created transformational change. Women's suffrage and civil rights in the U.S., Indian independence, the color revolutions in Eastern Europe, and the Arab Spring all hinged on the powerless banding together against the powerful. In these movements, protests play an important role. Consider the recent marches in Poland concerning an unpopular abortion law. They inspired millions to take further actions, including a women's strike, that convinced ...
 
Learntec 2017 - alles ziemlich analog
27.01.2017
Das muss man der Learntec schon lassen: Das Programm ist dicht getaktet. Das gilt sowohl für die Möglichkeit, während der Messe an Diskussionsveranstaltungen teilzunehmen, als auch für den parallel dazu stattfindenden Kongress mit seinem Programm. Dass die massenhafte Beschäftigung mit digitalen (Lern-) Medien allein noch kein digitales Lernen, oder ein Wissen darum darstellt, zeigt die #Learntec2017 allerdings auch recht anschaulich. Ich will das nach meinem Besuch am Dienstag (24.01.2017) etwas überspitzt aufgreifen, weil es offensichtlich auch in ...
 
10 essential factors for a successful platform set up - summary
27.01.2017
Ensure strong and exemplary support from the highest level Dedicate an internal team to the project Clearly define the needs and scope of the project Stick as closely as possible to users behavior and habits Take the context and the existing environment into account Design an intuitive platform Develop a network of active facilitators Experiment with your scenarios on a limited scope Drive a targeted and multichannel communication campaign Observe, evaluate, adjust [...] ...
 
New ways of working doesn't just mean new tools
27.01.2017
Gloria Lombardi interviews Ana Neves, the founder of Social Now, who shares insights on enterprise collaboration tools and practices. Neves also invites MARGINALIA readers to attend her conference in Lisbon in May for two days of digital ways of working expertise. It began in 2012. Ana Neves (pictured right) wanted to create an event to "show different ways of working through collaboration, knowledge sharing, and innovation, which are enabled by modern digital workplace tools". Based in Lisbon, the Founder of Social Now has turned the traditional format ...
 
Global Enterprise Collaboration at Sika: The early years
27.01.2017
by Christian Frey - Sika is a globally engaged Swiss company specializing in construction chemicals, and a leading supplier of products and process materials for the sealing, bonding, damping, reinforcement and protection of structural elements in buildings, civil engineering and industry. The Sika success story began in 1910, with the sealing of the Gotthard rail tunnel. The company founded by Kaspar Winkler played a key role in this landmark construction project. A completely new type of waterproofing mortar, designed to protect against water ingress, ...
 
Community Management 2.0: Interview with Christie Fidura, Sr. Marketing Developer Manager at Salesforce
27.01.2017
A few weeks ago, I introduced "Community Management 2.0" an investigative journalism project consisting of monthly, exclusive interviews with prominent leaders who offer their thoughts on some of the challenges and opportunities in the exciting field of Community Management. For this first interview, I spoke with Christie Fidura, current Senior Marketing Developer Manager at Salesforce and former manager of the Adobe Community for EMEA, ranked 2nd out of the Top 106 B2B Communities by Leader Network. As a practicing consultant, Christie is also the co-founder ...
 
Knowledge Transfer: You Can't Learn Surgery By Watching
27.01.2017
Learning to perform a job by watching others and copying their actions is not a great technique for corporate knowledge transfer. Christopher G. Myers suggests a better approach: Coactive vicarious learning. While some lessons can be learned by watching--a parent's reaction after touching a hot stove can be a good lesson for a youngster on dangers in the kitchen--other lessons are harder to learn through observation alone. No matter how many times you watch a surgeon perform open-heart surgery, chances are you won't ever learn how to pull off a triple ...
 
Kommunikation per ESN im Unternehmen: Enterprise Social Network im Alltags-Check
26.01.2017
Die alltägliche Arbeit wandelt beziehungsweise "digitalisiert" sich zunehmend. Lesen Sie einen Erfahrungsbericht. Flexibleres Arbeiten, mehr Weiterbildung, gerechtere Chancen - Bundesarbeitsministerin Andrea Nahles stellte am 29. November in Berlin ihr Weißbuch Arbeiten 4.0 vor. Es markiert den Abschluss eines eineinhalbjährigen gesellschaftlichen Dialoges über neue Herausforderungen und Regeln für die digitale Arbeitswelt. Auch meine Arbeit hat sich in den letzten Jahren stark verändert. Und gerade weil ich ein einem Unternehmen beschäftigt bin, das ...
 
Managing Digital Workplace Communication: So Many Tools, So Much Confusion
26.01.2017
It seems fashionable these days to blame email for our communication woes. After all, critics say it's a time suck, makes us less productive, costs companies money and even makes us sick. While all of this may very well be true, pointing the finger at any one technology won't help us become better communicators. Paul Miller, founder and CEO of strategic partner and boutique consultancy Digital Workplace Group (DWG), said poor digital workplace communication typically has less to do with email, instant messaging or collaboration tools than a lack of policies ...
 
How to Engage Members Without Desk Jobs
26.01.2017
How do you engage members who don't sit in front of a computer all day? If your community members typically sit at a desk most days, an online community fits more easily into their routine. Not to mention, it's usually easier to upload materials, reply to discussions and just check in when you're at a desktop. But not everyone has a desk job and many professional communities come across this question. Whether it's a community for mechanics, doctors or real estate agents, there are many reasons why your members don't sit in front of their computers all ...
 
How to Promote Effective Communications in Your Workplace
26.01.2017
Your business depends on effective internal communication to run efficiently, but this is easier said than done. With new channels and applications emerging all the time, employees face a bewildering set of choices. Matching the message to the solution is becoming increasingly important otherwise, you end up with missing information and missed opportunities. Let's start with the obvious issues. Matching the Medium to the Message The Demands of Group Collaboration Tapping Multichannel Communications for a Single Task Manage the Communications Lifecycle ...
 
Content strategy for enterprise social networks
26.01.2017
The use cases for leveraging the ESN for creating learning journeys, crowd-sourcing training design, validating training needs, encouraging social learning and sustaining engagement beyond a training event are well documented. This calls for strong community management from the trainers who need to learn the skills involved in enthusing the audience within a community with content, creating momentum and sustaining engagement. The absence of engagement and adoption of ESN can often be attributed to lack of ownership but also a clear content strategy. ...
 
Four guidelines for making your workplace digital
26.01.2017
Strategy and collaboration are key to implementing a digital workplace, Gartner analyst Bob Hafner said during a presentation at the 2016 Gartner CIO & IT Executive Summit on June 16. Rather than simply assigning a vaguely defined tech-related project to the IT department, the C-suite needs to develop a concrete strategy involving multiple departments working together, with someone - ideally the CIO - taking the lead, he said. Bob Hafner says... Gartner analyst Bob Hafner says it's important for companies to develop a concrete, collaborative strategy ...
 
Will the rise of agile organisations cause the fall of pyramids?
26.01.2017
We are in a paradigm shift. Various influencers and trend watchers have been saying for years that we are in a transition of age, and we are now beginning to see the impact on organisations more and more clearly. In this transition from the industrial to the digital age, pyramid organisations are turning into pancake organisations; at least according to Josephine Green in her speech Going Beyond Hierarchy. Pancakes are aimed at customisation, decentralisation, empowerment, distribution of complexity, abundance, collaboration and inclusion. This results ...
 
You're More Resilient Than You Give Yourself Credit For
26.01.2017
In my role as a professor at the Brandeis International Business School, I teach a course each fall about acting outside your comfort zone. Each student in the class chooses a behavior outside their comfort zone to work on. For some, it's public speaking; for others, it's networking, making small talk with strangers, or being assertive. Students have to go to actual networking events or give speeches in front of real audiences. After the fact, they compile a diary about their experiences, and we discuss and debrief as a class. As you can imagine, it's ...
 
The Secret of Agile Organizations
25.01.2017
A few years ago an interesting documentary was brought to my attention. I couldn't get it out of my head. It was about a flock of starlings moving towards the South of Europe to spend the winter. It is fascinating to see them fly together with so many birds as what seems to be a single being. Moving agile and graciously through the air in ever changing shapes. Researchers found three ground rules for this phenomenon. I wondered: Would these rules also apply to organizations? In an era where pyramid structures, hierarchical leadership and top-down communication ...
 
Sanofi Pasteur unlocks quality excellence and unleashes innovation with Yammer
25.01.2017
by Céline Schillinger - Improving quality and performance are common business goals, but at Sanofi Pasteur, these goals have exceptional implications. As the vaccines division of a multinational pharmaceuticals company, we are responsible for creating rare, specialized products that prevent disease and save lives. When we improve any aspect of our business, we are also improving the lives of the people who receive our products. It's an enormous responsibility, and one that is getting a surprising boost from the Microsoft social networking tool Yammer. ...
 
Every Interaction Is An Opportunity
25.01.2017
Every single post is an opportunity to deepen engagement. This isn't the same as activity. Activity is physical, engagement is mental. Activity is easy to see and measure, engagement is in our minds and hard to prove. These replies you're going to write to members today, are you going to bring your A-game to deepen engagement with each member? Will your response create better mutual understanding, build a bridge for stronger relationships in the future, and leave the member in an emotionally better state than before your response? (That last one sounds ...
 
Where work is headed: the 2017 Digital Workplace Radar
25.01.2017
The concept of the digital workplace continues to evolve, and it's a journey rather than a static destination. The challenge for teams in this ever-shifting space is to keep a focus that addresses immediate needs, while keeping an eye towards the future. Last year we introduced the Digital Workplace Radar as a model for tracking what's arrived, and what's still in flight. At the start of 2017, we share an updated version of the radar. 2017 Digital Workplace Radar The Digital Workplace Radar tracks technologies and topics that are landing (current priorities ...
 
Why the workplace doesn't work
25.01.2017
In November, the BBC ran a story about Pivotal Software who start their day with a team huddle at 09:06. In it, Rob Mee their Chief Executive Officer discusses some of the thinking behind their precise timings and in doing so highlights an obvious truth: modern workplaces and work culture aren't really working for employees or businesses. In the 1810s, the Luddites protested against new workplace technologies believing they would put thousands out of work and in every industrial revolution since, we have seen technology make significant changes to the ...
 
How Working Out Loud Can Reshape Your Organization
25.01.2017
by Dennis Pearce - In my last post, I discussed a survey I created that will allow you to measure the level of working out loud occurring in your organization. In this post I want to speculate about the kinds of organizational change and improvement we might see as we are able to more accurately measure the number of employees working out loud in an organization and what happens as that number reaches a critical mass. Here are a few ideas to ponder. I said these are speculations because we won't actually know until enough data have been collected ...
 
1.800 Telekom Beschäftigte erproben neues Skillmanagement
25.01.2017
Telekom gestaltet mit neuer Skill-Datenbank digitalen Wandel der Arbeit Personalvorstand Illek: Verbesserung von Personalplanung und Beschäftigungsfähigkeit Konzernbetriebsratsvorsitzender Bednarski: Auf beruflicher Ballhöhe bleiben Die Digitalisierung wird die Arbeitswelt umwälzen. Unternehmen müssen sich und ihre Beschäftigten auf diese Veränderungen vorbereiten. Die Telekom tut das. So erprobt der Bonner Konzern ab Februar mit ausgewählten Unternehmensbereichen ein strategisches Skill Management. Ziel dieses mit dem Konzernbetriebsrat vereinbarten ...
 
Messenger im Unternehmen: "Das ist die wichtigste Aufgabe für Chefs in Zeiten der Digitalisierung"
24.01.2017
Viele Firmen setzen intern auf Messenger statt E-Mail. Doch wie verhindert man Kommunikationschaos im Chat? Eine Digitalisierungsberaterin zeigt, wie Sie als Chef für Klarheit sorgen - und Ihr Team aus der Komfortzone holen. Schluss mit der E-Mail-Flut! Mit Instant Messengern wie Slack, Skype oder Google Hangouts können sich größere Gruppen effizient und transparent austauschen, auch über mehrere Standorte hinweg - ideal für die interne Firmenkommunikation. Wie Unternehmen Messenger nutzen können und was die Chatprogramme mit Mitarbeiterführung zu tun ...
 
Interaktives Intranet: "Content-Kompetenz bleibt unverzichtbar"
24.01.2017
Interaktives Intranet wird von einigen Unternehmenschefs als "Firmen-Facebook" missverstanden, als Spielzeug zum Plaudern. Falsch, sagt Oliver Chaudhuri, Berater bei Hirschtec. Er beschreibt Wege, wie das interaktive Intranet zur sprudelnden Ideenquelle werden kann und welche Rolle externe Redakteure dabei spielen. Herr Chaudhuri, wie würden Sie die wesentlichen Aufgaben eines Intranets heute definieren? Die Realität sieht vermutlich oft noch ganz anders aus. Wo sehen Sie den größten Handlungsbedarf? Welche Rolle spielt die Unternehmenskultur? Welche ...
 
Collaboration starts with who we are and our story - not the technology or the data
24.01.2017
by Jeremy Scrivens - The Future of Work Is Social Collaboration from Inside Out, where people connect around the why of work from who they really are as individuals in community. They collaborate in generative conversations and co-create what's next, i.e. their unique Contribution of value to society - what we might call Social Good. They collaborate by taking the time to appreciate and align each other's unique, hard wired, natural strengths, creating new levels of authentic and trusting relationships to take the Social Journey. In my conversations ...
 
What's Your Community Manager Done For You Lately? More Than You Think
24.01.2017
It's Community Manager Appreciation Day (#CMAD) -- time to celebrate those who consistently, in the words of Rachel Happe, a principal and co-founder of The Community Roundtable, know how to get people to do stuff without telling them what to do. In just a handful of years, the perception of community managers has greatly evolved: from the idea of people who sat around chatting on social media all day, offering little organizational value to executives of tomorrow, removing the barriers between the organization and its partners or customers. They ...
 
The Problem With Measuring Satisfaction
24.01.2017
If you use a satisfaction feedback score, community managers will only reply to questions when they are sure the answer will be happy. That's not in the best interests of the member (or your business). If you measure engagement metrics, you'll get more competitions, events, games, and off-topic discussions. If you measure registrations, you'll get pop-up boxes, clickbait, and rewards for people when they sign up. If you measure activity per active member, you'll get community managers removing the less active members. If you measure the % of discussions ...
 
Why Trust Is Essential For Success in the Workplace
24.01.2017
Imagine that you're assigned to a new project with a new team, but you know from the onset that there's not enough trust among your team members. What do you think would be the overall impact of the lack of trust on the team's performance? Perhaps, and most likely, the impact would be quite significant. Lack of trust will mess up with the potential for effective communication, collaboration, effectiveness, information and knowledge sharing, the quality of the decisions made and, ultimately, the successful accomplishment of the project at hand. ...
 
Getting Smart About Change Management
24.01.2017
The business world, like the geopolitical world, has entered a new age of uncertainty. Turbulence is affecting more and more industries, more frequently and more severely. One-time market leaders and corporate giants fall rapidly from grace, having failed to modernize or having lost out to nimble competitors. BlackBerry and Blockbuster are among the high-profile casualties. In fact, companies are expiring sooner than ever before: data suggests that one-third of all public companies will disappear within the next five years. For a striking impression ...
 
Interkulturelle Kommunikation mit dem Intranet
23.01.2017
Kuka, Krauss-Maffei, Aixtron: Laut der Wirtschaftsprüfungsgesellschaft EY haben Chinesen alleine im ersten Halbjahr 2016 rund elf Milliarden Dollar für Übernahmen oder Beteiligungen in deutsche Unternehmen investiert. Gleichzeitig absolvieren immer mehr Flüchtlinge ein Praktikum oder eine Ausbildung in Betrieben. Und im Zuge der weiter fortschreitenden Internationalisierung entsenden deutsche Firmen weiterhin zahlreiche Mitarbeiter, Manager und Expatriate in ihre ausländischen Joint Ventures, Landes- oder Tochtergesellschaften. In allen Fällen gilt: ...
 
Niedrigschwellig und bildgewaltig: So funktioniert mobiles Intranet
23.01.2017
Unterwegs am Flughafen, in Auto, Bus oder Bahn - Firmen-Nachrichten und -Informationen wandern zunehmend auf Tablet und Smartphone. Wie lässt sich das Angebot so optimieren, dass es von Mitarbeitern gerne genutzt wird? Tipps von Oliver Chaudhuri, Principal Consultant Kommunikation und Geschäftsstellenleiter Düsseldorf bei Hirschtec: Bildergalerien Videostatements Blitzumfragen und One-Click-Votings Content-Snippets Info- und Pfadgrafiken Illustrationen und Avatare, Icons und Piktogramme Kurzinterviews [...] ...
 
Collaboration is good for business
23.01.2017
The way we work has changed dramatically over the last decade but working together has consistently proven to be a key factor in the improvement of business. A recent study conducted by Raconteur and Google for Work surveyed 258 C-Suite executives from North American companies representing a diverse range of business sectors and sizes. The first of four core areas of significant findings highlights the certainty that collaboration is good business, and that the benefits of collaboration extend far beyond the success of any single project. An overwhelming ...
 
Connect with colleagues using mentions and hashtags
23.01.2017
Social is literally at the centre of enterprise social collaboration. Platforms like HighQ Collaborate have built in the most useful features from popular consumer social networks to make communication and sharing as easy as possible, including mentions and hashtags. These simple tools are the key to enabling people to connect across companies via their collaboration platform and share and collate information, news and ideas more easily. What are mentions and hashtags? How do I create a mention or hashtag? Why use mentions? Why use hashtags? [...] ...
 
Yammer: Top 10 Frequently Asked Questions by Senior Executives
23.01.2017
I was recently asked to compile the Top 10 FAQs I get from Senior Leaders about Yammer... here are mine: Why should I care about Yammer? Do senior leaders need to participate? Can my EA or the communications team write my posts? What should I write about? What's the right way to engage with people on Yammer? How much time should I allow each day? What happens if people post non-work related materials? What happens if people post inappropriate content? What happens if someone uses social to publically vent their frustrations? Is it ok to have fun on enterprise ...
 
Our Survey Says ... Work Out Loud!
23.01.2017
by Dennis Pearce - (This is Part One of a two-part post. You can find Part Two here.) As you have probably surmised from my other blog posts here, I really like the idea of Working Out Loud. I believe it can have truly transformative effects at every level of an organization - individual, team, and enterprise. John Stepper's book and web site have done a great job detailing the individual benefits for those who develop that mindset and behavior. My interest tends to lean more toward understanding the organizational benefits. But a big hurdle toward ...
 
Overcoming fear
23.01.2017
by Jane McConnell - Fear is a natural obstacle to entrepreneurship. The entrepreneurial spirit thrives in organizations where people can experiment and take risks. Unfortunately, the entrepreneurial spirit is more often stifled than stimulated because of organizational practices and culture. When entrepreneurial activities trigger change and uncertainty, fear is a common reaction. Building an entrepreneurial spirit is hard work, and much of that work involves overcoming fear. This challenge is shared by many organizations. My research data from 2013 ...
 
Why leaders really, really need to care about social media
20.01.2017
by Dionne Lew - The future is social A common sentiment I hear echoed when I speak with senior executives about the importance of social media for business is that 'well I'm successful and so are my peers and we don't use it.' There are a couple of problems here. While this can be true (and often is) a personal anecdote drawn from experiences under very different circumstances can't be extrapolated to understanding current trends. More importantly, it fails to take into account that there are billions of new consumers coming onto the market who have ...
 
Make Your CMS Intranet Content Valuable And Fun
20.01.2017
"All staff" emails getting buried in inboxes? Printed newsletters seem outdated and environmentally unfriendly? It's time to migrate company-wide communications to your (Content Management System) CMS intranet. Whether you're getting the word out to an office of ten or thousands of employees worldwide, the key to getting your messages read is creating content that is valuable and where possible fun. No matter what intranet content you are creating if want to increase employee engagement you should try to create an emotional response. Ask yourself how ...
 
Chat Apps Are Exploding, But Email Remains King
20.01.2017
Microsoft Teams may still rattle the market, according to new research from Spiceworks. According to the 488 IT pros who participated in a Spiceworks survey last month, Teams will be the second most popular chat app after Skype for Business by the end of 2018 -- surpassing Slack and Google Hangouts. But Email Remains King Email vs. Chat Apps Top Chat Apps [...] ...
 
Announcing The Community
20.01.2017
Grace asks for ideas for announcing a community. You don't need to announce a community because no-one is looking for a community. They're looking to solve their problems. So announce the problems you're solving instead. Announce the big names who have joined. Announce the amazing events you've got coming up. Announce the innovative solution your community has just discovered. And if you don't have these yet, make sure you do before you announce anything. You get one chance to make a first impression. ...
 
Overcoming Dysfunctional Leadership in the Digital Workplace
20.01.2017
Let's take a moment to knock digital off its pedestal and point out the obvious. Technology isn't going to save your business from leaders with poorly developed personalities who lack the warmth, empathy and compassion to treat both customers and employees with respect. Successful digital enterprises recognize excellence starts with leadership and company culture, explained Paul Miller, CEO and founder of strategic partner and boutique consultancy Digital Workplace Group (DWG). The Modern Workplace Digital Workplace Experience The Leadership ...
 
Finding hidden leaders
20.01.2017
Organizations should learn to hunt, fish, and trawl for the best talent. Searching for the next generation of business leaders represents one of the biggest headaches for any organization. Most, in our experience, rely on development programs that rotate visible high fliers, emphasizing the importance of leadership attributes such as integrity, collaboration, a results-driven orientation, and customer-oriented behavior. Many, understandably, also look outside the organization to fill key roles despite the costs and potential risks of hiring cultural ...
 
How internal disruption is changing the way we work
19.01.2017
With a great deal of disruption going on, organisations often have their focus on the external business environment to stay abreast of what their competitors are doing, identify new markets and emerging customer demands. Sometimes, the focus is so skewed to what's going on outside the organisation, that we take less notice of what's going in inside our business, and how disruption is impacting organisations internally, especially in the way we interact with one another as employees. The way we lead others, the way we communicate and engage with our peers, ...
 
Collaboration for innovation: Why technology alone isn't enough
19.01.2017
Technology is always a central topic at Davos, and this week's annual meeting of the World Economic Forum is no exception. Like last year, the promise and pitfalls of the fourth industrial revolution are a central focus, as part of the overall theme of Responsive and Responsible Leadership. Business and world leaders are still struggling to understand what a wholesale transformation of global industries through groundbreaking advances in artificial intelligence, robotics, the internet of things, and other technologies like those on PwC's essential eight ...
 
Like, for when a comment is just too much...
19.01.2017
We're all used to liking statuses on Facebook - in fact it's so embedded in our culture that people name their kids after likes and rappers get tattoos of the like button. Enterprise social collaboration software companies like HighQ have noticed the popularity of the like button on social media, and many have embraced this one-click mode of communication in their platforms. But why are likes so popular? And why do people use them? Aside from being time-savers, this post looks at the instances in which people use likes and what you can use them for too. ...
 
How to Build a Thriving Community from Scratch
19.01.2017
This year, on average, a new community was created on reddit every 2.4 minutes. More than 1 billion people are participating in Facebook groups every month. In the 5 seconds it takes you to read this sentence, it's safe to assume at least one new community formed somewhere in the world. In fact, communities have been forming, evolving and dying consistently since the beginning of humanity. Building community is part of being human. But we aren't just local tribes gathering around a fire anymore. Today, people participate in many different communities ...
 
What is the Value of Those Who Create and Disseminate Knowledge?
19.01.2017
There is an old adage, "Those who can't do, teach." (And Woody Allen's further, "Those who can't teach, teach gym.") My usual retort is a quote from Aristotle, "Those that know, do. Those that understand, teach." But we seem to be entering an era where an individual's worth is related mostly to his or her wealth. In addition, there are plenty of people, many of same mind-set, who are highly critical of academia, in particular of people whose livelihood involves creating and/or disseminating knowledge. I am not uncritical of some aspects of the academic ...
 
No one escapes burnout, especially the Community Manager
19.01.2017
No one escapes burn out, especially the community manager, who's expected to be on 24/7. You must know what I'm talking about, or you wouldn't have read this far. The more concentration you apply to your work, the less you have remaining at the end of the day. In fact, a night's sleep doesn't come that easily and sometimes you return to your desk with wrists and fingers in the claw position. Burnout is an occupational hazard, so if you relate, you need to adapt a self-care routine to protect, preserve and prolong your career and sanity, because this ...
 
The End of Enterprise IT
18.01.2017
Two years ago, the employees at ING Netherlands headquarters - over 3,000 people from marketing, product management, channel management, and IT development - were told that their jobs had disappeared. Their old departments would no longer exist; small squads would replace them, each with end-to-end responsibility for making an impact on a focused area of the business. Existing employees would fill the new jobs, but they needed to apply for the positions. It was a bold move for the Netherlands bank. The leaders were giving up their traditional hierarchy, ...
 
[NEW] [UNPROVEN] [TESTED]
18.01.2017
Fake news isn't a behavior problem, it's a taxonomy problem. The Onion has been serving up fake news for two decades without (much) complaint. The problem is when fake news that pretends to be real news. You can't build relationships with a proven army of fact-checkers to distinguish what isn't true. But that's not the problem for you. Your problem isn't disproving the negative, but highlighting the positive. Build a set of categories that help members find the best stuff. Have 5 to 10 respected community members help. Build a set of categories. Begin ...
 
How to Write Email with Military Precision
18.01.2017
In the military, a poorly formatted email may be the difference between mission accomplished and mission failure. During my active duty service, I learned how to structure emails to maximize a mission's chances for success. Since returning from duty, I have applied these lessons to emails that I write for my corporate job, and my missives have consequently become crisper and cleaner, eliciting quicker and higher-quality responses from colleagues and clients. Here are three of the main tips I learned on how to format your emails with military precision: ...
 
Why organisations need to empower employee-led learning
18.01.2017
by Jane Hart - Organisations are no longer like they were 50 years ago; people are constantly moving around in their careers, and this is set to continue. So whereas training was originally done to people at a time when it was about training people to do a job for life, it is increasingly clear that conventional training practices and approaches are now outdated. Individuals mostly want to learn what they need for their job, as and when they need it - and L&D can't possibly provide everything everyone needs. What is more people learn in many different ...
 
3 Reasons Why We Secretly Love Bureaucracy
18.01.2017
We love to hate Bureaucracy. Yet, data shows that Bureaucracy has been on the steady rise . Why is this happening? In my previous post, I briefly touched upon The Voldemort Effect in Bureaucracy. I intend to explore this further. It is tough to grapple with a concept like Bureaucracy when its architectural logic is deeply pervasive in every large organization despite our deeply wired prejudices against it. Labour research data clearly indicates that bureaucracy has been on the steady rise. "Between 1983 and 2014, the number of managers, supervisors and ...
 
The Persuasive Innovator: Influencing People to Collaborate
17.01.2017
When you introduce the practice of collaborative innovation to your organization, you make the case to your colleagues that the approach will benefit them more than the status quo. Why might they agree with you? Why might they change their beliefs and behaviors? Have you developed your campaign of persuasion? Innovation architect Doug Collins shares his thinking on how you might influence people to share your beliefs about the benefits of the practice. Do children who attend elementary school today write persuasive essays? I did. My language teachers ...
 
Should I replace the intranet with an Enterprise Social Network?
17.01.2017
With the arrival of Facebook Workplace and the merger of Microsoft and LinkedIn enterprise social just got sexy, and many companies are asking if they still need a traditional intranet. Comparing the high adoption rates of ESNs with the low readership on internal communications, scrapping the traditional intranet in favour of something more social can seem an attractive option. Others use the introduction of an ESN as a route to replace a tired old intranet that otherwise wouldn't get budget. But the line between the two has become more blurred over ...
 
4 ways to create Project value with Enterprise Social Network
17.01.2017
In the last weeks, I have been running a project deploying a Enterprise Social Network in a SME, not targeting the whole company (about 300 employees and 3 industrial sites) but a special project, strategic to the future of the company. Let's discover together the value created by such a tool. What kind of value for a project How to use an ESN within a project Change management shouldn't be neglected Create Groups and stream according to your key activities Be the first champion of your Project Social Network Allow personal use of your ESN [...] As a ...
 
The Digital workplace: both fragmented and integrated
17.01.2017
by Bertrand Duperrin - At the end of the latest Enterprise Digital Summit in spring 2016, I left you with some thoughts about the digital workplace. In short : 1°) The monolithic and hypercentralized environment that meets every need does not work Everybody - me included - believed in it because it was the best approach from a rational standpoint but we're force to admit that the vision of an intranet as a single entry point that aggregates every communication, collaboration and business solutions and creates bridges between them does not work. Technically ...
 
Building Skills Of An Online Community Team
17.01.2017
For everyone managing a community team... To improve a community you can either improve the technology, processes, or the people. The first two get far more attention than the latter. But if you improve the people... the technology and processes naturally improve too. It's the best bang for your buck by far. Set the expectation that each member of your team will acquire new skills. Detail what skills they will need. The Roundtable's framework is a good place to start. Provide the time (and resources) to acquire new skills. Build a mutual understanding ...
 
In HR, The Deep Space Between Human and Resources
17.01.2017
by Thierry de Baillon - Core HR processes such as competency models or compensation systems are slow to evolve, and the tidal wave of "collaborative everything" have left most of the HR vista bled dry on the performance shore. So, where to go from there to embrace and take an active part in the digital disruption that most organizations are facing today? Answering this question is (or at least should be) on the agenda of every HR executive. For this reason, the HRTech World Congress is certainly one of the most interesting conferences to follow in order ...
 
What Matters More to Your Workforce than Money
17.01.2017
Economists have long argued that money doesn't buy happiness. But compensation is still a major factor for us when we're considering where to work. What do we know about how more pay influences employees' motivations? That slice of information can be the difference between a workforce that is satisfied and productive and one that isn't -- costing the business money in the long run. As the chief economist at Glassdoor, my role is to help unearth some of the driving forces behind job seekers' decisions: why they choose the jobs they do, what matters to ...
 
When Internal Networking Undermines Innovation
16.01.2017
Formal and informal communication networks often corrupt rather than complement one another. In addition to its technical difficulties, designing an engine for commercial aircraft poses a daunting logistical challenge. Since each failed iteration can cost the manufacturer millions, it is imperative that the efforts of dozens of design teams be smoothly coordinated, which is easier said than done considering that the simplest tweak from one team can affect the work of many others. If the teams aren't communicating enough about their points of overlap, ...
 
It's Time to Transform ERP into a System of Engagement
16.01.2017
by Dion Hinchcliffe - The IT industry has steadily been moving beyond its roots in data management and record keeping for a few decades now, approximately since the advent of corporate e-mail. As I've tracked over the years, this trend is more broadly known as the shift from systems of record to systems of engagement. Over the years, we've witnessed how the value of IT systems grows dramatically when they focus as much on connecting people and systems together with as little friction as possible, as they do on storing and retrieving information. We've ...
 
Deciding When to Chat, Call, or Do Video
16.01.2017
Every medium of communication has its strengths and weaknesses. An email can travel anywhere in the world in an instant, but it can also be instantly misunderstood if the text is unclear or carriers some unintended meaning that the recipient takes offense at or draws a false conclusion from. In person, the same sentence might come across entirely differently with a wink and a smile. A bit of voice inflection can clue us in that the statement was intended as humor or irony. In business, the question of what should be communicated over email versus over ...
 
Collaboration Process
16.01.2017
by Stan Garfield - Collaboration: interacting with peers and colleagues to exchange ideas, share experiences, work together on projects, and solve problems Work teams, project teams, and communities need a consistent way to share their knowledge, coordinate their activities, and communicate with one another. Providing a process for collaboration enables basic functions such as document and photo libraries, file sharing, membership rosters, lists, discussions, polls and surveys, calendars, meeting sites, and links. Making this process a standard ensures ...
 
Best Practices for Community Moderation, or Why Patience is a Virtue
16.01.2017
Policies, guidelines and governance provide the framework and boundaries for your community, but moderation is where those policies are turned into day-to-day management. Direct moderation is the day-to-day interaction and management that signals to members what gets attention -- both good and bad -- from the organization. Successful community management requires not just a day-to-day awareness of the activity in your community but also the seamless application of tools and strategies to maximize engagement and minimize disruption. Moderating doesn't ...
 
We Too Often Ignore The Tradeoff Between Innovation And Optimization
16.01.2017
For decades, managers have been focused on efficiency. From Frederick Winslow Taylor and his Principles of Scientific Management early in the 20th century to more modern practices like Six Sigma, executives continually honed their operations to achieve maximum productivity at minimal cost. For the most part, this type of approach can be amazingly effective. Even a relatively small improvement of a few percentage points, if repeated annually, can produce amazing results over the long haul. Multiply that process in multiple areas across your business and ...
 
Digital Talent: Das große Umdenken
13.01.2017
Die digitale Transformation verändert die Arbeitswelt. Technologisches Know-how und interdisziplinäre Projektarbeit rücken in den Fokus. Gesucht werden Digital Natives - aber auch Führungskräfte mit starker Teamfähigkeit und ausgeprägten digitalen Kompetenzen. Ausgeklügelte Software und selbstlernende Maschinen werden die Arbeitswelt von morgen bestimmen. Doch entgegen allen Befürchtungen werden Algorithmen und künstliche Intelligenz die Menschen nicht ersetzen. Die Jobprofile und Schlüsselqualifikationen der Arbeitnehmer werden sich aber grundlegend ...
 
"Kommunikatoren werden zu Community-Managern"
13.01.2017
Der Megatrend Digitalisierung verändert auch die Unternehmenskommunikation. Die Leipziger Public Relations Studenten (LPRS) haben dazu bei ihrem PR-Salon mit Michael Schlechtriem gesprochen, verantwortlich für Kommunikationsstrategie und Entwicklung im Bereich Corporate Communications der Deutschen Telekom. Es geht um die neuen Aufgaben und Rollenanforderungen in der PR, Technologiekompetenz und Kontrollverlust. Herr Schlechtriem, welche neuen Rollen und Aufgaben kommen auf den Kommunikator von morgen zu? Droht der Unternehmenskommunikation damit nicht ...
 
Schöne neue Welt? Chatbots im Intranet
13.01.2017
Sie agieren an der Schnittstelle zwischen Mensch und Applikation und sind in vielen Bereichen des First-Level-Supports bereits gang und gäbe: Chatbots. Durch ihren Einsatz können einfache und wiederkehrende Prozesse mit dem Nutzer automatisiert oder auch Kundenanfragen beantwortet werden - von der Buchung des Flugtickets bis hin zur virtuellen Hotline samt Beschwerdemanagement. Allerlei schillernde Begriffe kursieren zurzeit um das Thema, zum Beispiel Machine Learning und künstliche Intelligenz. Und zugegeben: Berichte über Social Bots und manipulierte ...
 
Digital Subverts Hierarchy? Let's Investigate
13.01.2017
They say software is eating the world. What about Hierarchy? Let's find out. In the rage filled liturgies of the Internet, rarely does one come upon a sentence which is kaleidoscopic. The playleft in me loves to play with such sentences even when I don't find them right. Such are the charms of the kaleidoscope that you start on a journey of investigation with its fluid images even when the geometry isn't so satisfying. At the heart of every kaleidoscope, lies its irresistible charm: Every time you hold it, you see different things. Couple of months ago, ...
 
Are Bots the Real Stars of the Digital Workplace?
13.01.2017
2017 may finally be the year you get that personal assistant you deserve -- you know, the one who will pick the perfect time and place for your next product pitch, manage your budgets or make sure you know barbacoa tacos are hot in New York but carne asada burritos are preferred in San Francisco. Just don't expect a human to walk through the office door. The Year of the Bot The Dawn of AI-Powered Bots Slack, Office 365, Skype HipChat, Google, Facebook Early Days for AI Bots [...] ...
 
Putting Social HR in Its Place: The Employee Lifecycle
13.01.2017
When I present social business as my passion, the typical listener assumes I'm talking about Yammer, Facebook or Sharepoint. It's interesting to see how they can easily confuse social platforms as the same as being a social business. But it's not. It's easy to become distracted by shiny, new tools and platforms, but these are just delivery channels. As I've learned, and I'm sure as you have as well (if you're reading this post), being a social business is so much more than that. Social within a business may have began with Marketing and IT, but let's ...
 
5 Inbox Habits that Could Change Your Life
13.01.2017
Do you want to be more productive this year even in the midst of competing demands on your time and attention? Your inbox might be one of your biggest barriers to achieving that goal. Here's why. First, the typical email inbox is an unprioritized to-do list apart from any other planning tools you use. Emails often get lost in a full inbox, leading to missed or delayed responses. A full inbox creates a self-perception that you lack control over your communication, and a cluttered Workspace -- even a digital one -- can have negative psychological effects. ...
 
Why are your employees disengaged and why can't you get your culture right?
13.01.2017
Engagement and culture. Supposedly the two core components of organisational performance. Get them right and you'll have hard-working, loyal and enthusiastic employees doing passionate, purposeful and powerful work. Get them wrong and you'll have demotivated, anxious and disenchanted employees playing games with the system to avoid boredom and routinized work. We aren't getting them right. 87% of employees worldwide are disengaged. Gallup estimates that actively disengaged employees cost the U.S. between $450-550 billion each year in lost productivity. ...
 
Crossed Signals: Things that Keep Us from Effective Collaborative Innovation
12.01.2017
Sometimes we plan to go from point A to point B, but wind up at point C. What happens when point C turns out to be a dead end? In this article innovation architect Doug Collins explores the crossed signals that can occur when organizations attempt to advance their practice of collaborative innovation, but find themselves someplace less promising. No, You Shut Up A lilac tree grows outside our bedroom window. Over the years, the tree has reached a height where a family of birds will take nest. For a couple weeks each morning in the late spring, the bird ...
 
Empowered Employees Increase Productivity
12.01.2017
How many times have you overheard a conversation in your office and taken positive action as a result? Imagine accessing all the conversations in your organisation and filtering the ones that were relevant to you and your job. Consider the time saved and the reduction in duplicated effort that would bring, and the resultant ability to increase productivity. This is already happening in companies adopting intelligent social intranets, which McKinsey estimates increases efficiency by 25 per cent. Imagine how powerful that is if that company is a competitor ...
 
9 Tips For a Successful Social Intranet Pilot
12.01.2017
You and your team have spent long hours configuring, organizing, and testing your new social intranet. After careful planning and lots of work, you're just about ready to roll the intranet out across your entire organization. But questions still remain. Is the information organized correctly? Are the right tools in place? Will people use the intranet the way you hope they will? Wouldn't it be great to know the answers to these and other questions before you launch? That's where a pilot initiative can help. Give your intranet a test drive--uncovering ...
 
How I survived a week without internal email
12.01.2017
Peter Bennett is our resident tech editor who regularly complains about email ruining productivity - so we put him to the test. As a millennial, I grew up on internet forums; SMSing, emailing, Beboing, Facebooking, WhatsApping - I won't even think twice about messaging someone sitting right next to me. For me, sending a digital message is almost always my first instinct. I mean, who actually uses their mobile to make calls anymore? Again, because I'm a selfish and entitled millennial, I've never considered how this might affect my working life. So, as ...
 
If Knowledge is Power, then "Working Out Loud"? is the Generator
12.01.2017
by Dennis Pearce - One of the interesting features of public utilities (electricity, water, gas, etc.) is that we often just take their existence for granted. They're always there "behind the wall," and all we need to do is connect in order to get their benefits. Not only that, but we as consumers get to decide how we use them based on the kinds of connections we make. Depending on what I plug in, I might use electricity to watch TV, wash my clothes, charge my phone, cook my food, turn on lights. Water might come out of a hose or a faucet or a shower ...
 
Proven Practices Process: Don't call it "best practice"?
12.01.2017
by Stan Garfield - Proven practices: selecting, documenting, and replicating processes that have proven to improve business results so that others in similar environments or with similar needs can benefit from proven successes Proven practices are methods that have been demonstrated to be effective and lend themselves to replication to other groups, organizations, and contexts. Typically referred to as "best practices," they are sometimes called "good practices." The problem with the term "best practice" is that it connotes that an ideal has been achieved, ...
 
Personal Learning Goals
12.01.2017
Simple tip, ask members to share their own learning goals. This works on two levels. It forces members to think carefully about what they want to learn. It allows you and others a drop-dead simple way to please a member. I think you can take this one level higher. Update member profiles to let them identify current shared learning goals and include an area where they can display what they have learned in the past. This might be books read, events attended, courses completed, or experience acquired. Each progression acts as its own trigger to update the ...
 
Today, Every Business Must Transform Itself Into A Platform
12.01.2017
In 2001, Microsoft CEO Steve Ballmer declared war on the open source community. He called Linux a cancer and argued, essentially, that anybody who used open source resources in their was putting their business at risk. He even went as far as to urge the government not to support open source projects. From Microsoft's point of view, it was an understandable position. After all, its dominance of the industry was dependent on protecting its intellectual property. Yet a decade later, it open sourced Kinect, one of it's most popular products ever. More recently, ...
 
True Leaders Believe Dissent Is an Obligation
12.01.2017
These are head-spinning times for those of us who think about the best ways to lead and the most effective ways to compete. What defines acceptable personal behavior (let alone behavior worth emulating) among public officials? Why would executives at so many iconic organizations -- Volkswagen, Wells Fargo, FIFA -- tolerate behavior so egregious that it threatens the very future of their organizations? How should innovators with a fierce sense of ambition handle the criticisms and objections that inevitably come their way and make sure that confidence ...
 
Erfolgsfaktoren für eine neue Kultur der Zusammenarbeit
11.01.2017
Der letzte Teil der Serie "Der Faktor Mensch in der digitalisierten Arbeitswelt" wirft einen Blick auf die Art und Weise, wie Menschen miteinander arbeiten. Mit Hilfe des SCARF-Modells von David Rock werden Erfolgsfaktoren für eine gelingende Zusammenarbeit im Unternehmen vorgestellt. Unternehmen als Stabilitätsanker Menschen brauchen Heimat, um sich sicher zu fühlen und mit anderen verbunden zu sein. Daran ändert auch die Digitalisierung nichts. Orte und Räume der Begegnung werden jedoch im beruflichen wie im privaten Kontext stärker digitalisiert. ...
 
Can we achieve a better, more effective digital workplace?
11.01.2017
by Dion Hinchcliffe - As a confluence of new apps and devices steadily flow into the enterprise, they're encountering a growing sense that the digital workplace has become too complex and fragmented to be properly effective. What can organizations do? With so much of our business work being done today within digital environments, the overall user experience of the digital workplace as an entity in its own right has recently reached major organizational significance. Put simply, providing an easy-to-understand and employ digital toolkit that's ...
 
Taking a Look at The Workplace of 2017 and Beyond
11.01.2017
The beginning of a new year brings with it a flurry of optimism: Will this be the year our business gets its big break? Is this the year we find love, or finally achieve that long-term goal? As 2016 ends, I'd like to look back at the year in technology and offer predictions about what we might see in the workplace of the future. What will work look like in 2017 and beyond? What challenges will we face, and what opportunities will we finally embrace? Here's what I think we can expect for the future of the workplace. Leverage Machine Learning for Maximum ...
 
The Enterprise Social Network Graph Battle: Who Is Poised to Win?
11.01.2017
Graphs have been around forever, but the internet has given them new life. It's refocused our attention on the use of graph concepts for information search as an option to traditional hierarchical taxonomic search. Facebook popularized the concept of search via a "social graph" underpinning social networks of friends. LinkedIn differentiated its graph as a professional connections graph, while the Twitter graph prioritizes accelerated news dissemination. The Rise of Graph Consciousness Measuring Graphs in the Enterprise Consumer Graphs Meets Enterprise ...
 
Navigating Free Speech In Online Communities
11.01.2017
A rare(ish) book recommendation, Free Speech - Ten Principles For A Connected World. Should you allow members to write posts which might offend others? What if that offense leads to physical or psychological harm? Do you adapt your response to what's offensive to different cultures or do you force your culture upon others? How do you build a harmonious community which avoids groupthink? Should you encourage minority views which the majority might find offensive? Should you follow what most people in your community want? You have your own moral code, ...
 
Change activism for the really agile enterprise
11.01.2017
by Celine Schillinger - When we talk about change in the organisation, when we discuss agile, we are often automatically talking about a method. We are referencing an agreed process for bringing change about and for how to work. Perhaps this logical progression from method to outcome is not the reality of many companies. I want to talk instead of change activism, to champion the idea that activists for change are needed and that this activism, the campaign for change, is good for the enterprise. Activists can bring about a different form of agility, ...
 
7 Albträume deutscher Manager
10.01.2017
Die Digitalisierung raubt manchem Unternehmer den Schlaf. Doch es gibt Mittel gegen die "digitalen Albträume". Viele deutsche Unternehmen stehen vor dem vielleicht größten Umbruch ihrer Geschichte. Manager sind gefangen zwischen den Idealen des traditionellen Unternehmertums und den Chancen einer Industrie, die zunehmend digital geprägt ist. Diese Zerreißprobe wirft Fragen auf und raubt so manchem Unternehmer den Schlaf. Doch es gibt Mittel, um diese "digitalen Albträume" nachhaltig zu bekämpfen. Denn alle deutschen Unternehmen verfolgen ein gemeinsames ...
 
Der CDO wird's schon richten!?
10.01.2017
von Harald Schirmer - Das Telefon klingelt. Schon wieder. "We have an interesting offer for you" - ein Headhunter möchte mir das ultimative Angebot schmackhaft machen... ein CDO Posten... meist sind es aktuell Angebote aus der Finanz- und Versicherungsbranche, oft auch aus UK . Es geht wie so oft in den letzten Monaten um die Digitale Transformation. Dieses große unbekannte Ding, das irgendwie nicht greifbar ist, weil so mannigfaltig. Bei Gesprächen stellt sich dann oft heraus, dass hier jedoch noch die verbreitete Meinung zur digitalen Transformation ...
 
"Eine unglaubliche Prozessgläubigkeit"
10.01.2017
Etwas passiert in den Unternehmen und im Bereich des Personalmanagements: Mehr und mehr sind bereit, auch mal etwas zu versuchen. Ein Gespräch mit Jörg Buckmann und Harald Schirmer über die Bedingungen von Mut in der Arbeitswelt und warum HR nicht nur auf Prozesse fokussiert sein sollte. Der eine hat schon 2013 mehr "Frechmut" von den Personalern gefordert und damit einen neuen Begriff geprägt, der schnell in der HR-Community populär wurde. Der andere spricht auf Konferenzen immer wieder davon, dass man sich auch mal einen "Mutanfall" leisten sollte. ...
 
The value of internal social networks will greatly outweigh external social networks into 2017
10.01.2017
by Andrew Grill - Back in 2013, I left the world of social media monitoring because I was becoming tired of telling my clients how many likes they had on their posts on Facebook, or how many new followers or retweets they had on Twitter. None of this was really connected to a business strategy and to me and these are really just vanity metrics. The reason I joined IBM was because I wanted to harness the power of social technologies and strategies inside the enterprise. There are a number of corporate social networks available today - you may already ...
 
Do You Shower Your Super Users With Love?
10.01.2017
They enhance your community in so many ways. Do they know you feel that way? If your organization's online brand presence is successful, you probably have a couple of super users - you know, that handful of avid members who regularly engage with your brand online. It shouldn't come as a surprise to learn that super users are incredibly valuable to your brand. These folks can be counted on to "like" many of the organization's posts, as well as to frequently offer insightful comments about your brand, oftentimes even becoming involved in meaningful and ...
 
10 Etiquette Rules for Community Managers
10.01.2017
Let's face it, community managers aren't just sharing news and information on behalf of the brand - they are the brand. Their comments and replies are being watched by countless consumers, who expect prompt replies, unfaltering product knowledge, and sometimes a bit of magic. It's a career that requires someone who's smart, resourceful, patient, and willing to put in work. Above all else, it requires a great deal of etiquette - and I'm not talking about the kind that requires your pinky finger pointed to the sky while you sip tea. This kind of etiquette ...
 
The Only Five Email Folders Your Inbox Will Ever Need
10.01.2017
Stop "organizing" your emails by subject and start thinking of them in terms of deadlines. For years, my approach to email was like slaying a hydra. For every email I deleted, two more landed in my inbox. Part of the problem, I knew, was the nature of my work. My team stands between two major organizations within my company, making collaboration crucial, however inefficient it was in practice. So not only did I put up with this mess, I was actually complicit in letting it worsen. I saved everything. I thought most messages addressed directly to me needed ...
 
Führungskräftekommunikation: Mit dem Intranet die Leitwölfe unterstützen
09.01.2017
von Oliver Chaudhuri - Wie ist es um das Mediennutzungsverhalten von Entscheidern und Managern bestellt? Die Studie "Thought leadership disrupted" von Hill & Knowlton Strategies kommt zu eindeutigen Ergebnissen: Fast zwei Drittel (60 %) der befragten Führungskräfte fühlen sich von der Masse an Informationen überfordert Mehr als die Hälfte fühlt sich vom unablässigen Fluss an Inhalten gestresst und belästigt Als Konsequenz geben drei Viertel (75 %) der Top-Manager an, ihre externen Informationsquellen viel sorgfältiger auszuwählen und beispielsweise ...
 
Digitalisierung - die große Chance der HR: Der CHRO läuft CDO und CIO den Rang ab
09.01.2017
Mit der digitalen Transformation und ihren Auswirkungen auf die Arbeitskultur wird die HR zum Schlüsselfaktor. Der Grund: Spielte die Personalabteilung strategisch bisher nur eine untergeordnete Rolle, hat sie mit ihrer Verantwortung für die Bereiche Talent Management und New Work nun maßgeblichen Einfluss auf den Unternehmenserfolg. Damit schlägt für die HR und den Chief Human Resources Officer die Stunde, sich als strategischer Partner des Business zu positionieren. HR muss das Talent Management verantworten und die Arbeitskultur aktiv mitgestalten. ...
 
Intuition im Management: Management by Null und Eins
09.01.2017
Immer mehr Facharbeiter werden durch Roboter ersetzt. Aber was ist eigentlich mit den Führungskräften? Sind Maschinen nicht die besseren Entscheider? Das Unternehmen der Zukunft funktioniert so: Sind die Ziele, das Geschäftsmodell und die internen Abläufe erst einmal programmiert, braucht man keine Menschen mehr. Keine Sachbearbeiter, die nur erfüllen, was Maschinen viel besser können. Aber auch keine Führungskräfte, die Entscheidungen fällen. Das erledigen sogenannte Smart Contracts, programmierte Entscheider. Die sind verlässlich und lassen sich nicht ...
 
9 Ways to Spark Innovation with the Right Unified Collaboration Solution
09.01.2017
As data proliferates, the nature of work grows more complex. It becomes harder to find the person, expertise or information within the organization that can help us get our work done. Collaboration is the answer, but only if it's done with the right tools. As the e-book "Empower Innovation with the Right Unified Collaboration Solution" says, "a robust collaboration solution should provide all of the basic tools for everyday work." The tools we use to get work done must be powerful, easy enough to adopt and use, and integrated with one another so that ...
 
How to Tap into Power of the OPC - Other People's Community and Content
09.01.2017
by Pam Moore - Social media presents tremendous opportunity for us to connect with people across the globe like we could never do before. The power is at our fingertips to ignite relationships and business results. With this power also comes much responsibility and associated risk. Ever heard of the OPC? Note, it's not to be confused with the song, OPP, even though if you have ever attended one of my workshops you have likely not only heard the song but danced to it! The OPC = other people's content and other people's community. Tapping into the OPC ...
 
The Rise of Digital Strategy in The Enterprise
09.01.2017
Speaking with more than 50 senior digital marketing executives over the past year, I was struck with how the velocity of digital growth has impacted corporate marketing operations. Specifically, digital as it represents strategic disruption, and business pivot opportunities through the web, in social, and mobile. More than half of the business leaders I spoke with report that team structures need improvement, because it is holding them back on execution. Who supports your digital team and who should be in charge of 'digital' in your company? This is ...
 
You're Design Thinking Too Much
09.01.2017
A few years ago, a piece I wrote about design thinking totally exploded. It was pretty surprising because it wasn't one of those 'Unlock the power of design in your company' posts, it was all about how confusing and meaningless 'design thinking' has become. Near blasphemy for a design leader (and former employee of IDEO) like myself to say, right? It's not that I don't believe in the methods espoused by design thinking... it's that much of what people focus on is the 'thinking.' My issue is that designers ...
 
John Hagel's Wake-Up Call For Business - How To Launch A Change Movement
09.01.2017
by Steve Denning - Last month, Deloitte published the grim findings of its Shift Index 2016, which showed that the 50-year decline of the rates of return on assets of U.S. firms continues. I spoke with John Hagel, Founder and Chair of Deloitte's Center for The Edge about the findings and what could be done to turn things around. A Wake-Up Call For Business Steve Denning: In 2011, I wrote that the Shift Index was the most important business study ever. It's great to have it updated, although disappointing to see that there has been continuing decline. ...
 
Reinventing the workplace for greater gender diversity
06.01.2017
Three efforts could kick-start progress to get more women in leadership positions. The case for gender diversity is compelling, but McKinsey research -- including a new report, Women Matter 2016: Reinventing the workplace to unlock the potential of gender diversity -- shows many companies are struggling to ensure women are represented fairly in top management. Progress toward parity remains slow. In Western Europe, only 17 percent of executive-committee members are women, and women comprise just 32 percent of members of corporate boards for companies ...
 
It is time to kill the org chart
06.01.2017
Millennials and Silicon Valley are overturning the old structure. When the Financial Times was auctioning off lunch with journalists for its seasonal charity appeal a few years ago, someone had the bright idea of advertising the "lots" as decorations on a Christmas tree: the editor was at the top, and other writers dangled from the descending branches. I doubt any organisation has published a more blunt, bauble-based depiction of its hierarchy. Plenty have a less festive version, though: the organigram -- or org chart -- with the boss on top and minions ...
 
See how Trans.eu uses Workplace by Facebook at IntraTeam 17
06.01.2017
Gloria Lombardi interviews Agnieszka Haladus who will speak at IntraTeam Event Copenhagen 2017 about Trans.eu System's implementation of Workplace by Facebook. Launched in September 2016, the internal social network has already transformed the internal communications of the European company. Trans.eu System, one of the European leaders in supplying IT business solutions for the logistics industry, needed a new way to interact with its geographically dispersed employees. With their head office in Poland and branches across Europe, it had been a challenge ...
 
Set The Table for Yammer Success
06.01.2017
If you were having people to your house for dinner, they would most likely arrive to find a beautifully set table, delicious food simmering on the stove, and a warm greeting at the door. Sadly, too often we neglect to provide this same level of care and planning when sharing information in our Yammer groups. Maybe that is only because sharing information in Yammer feels so incredibly easy. For instance, to create a new group, simply click on the "Create a New Group" link in the lower left hand corner of the page, give the group a name, indicate whether ...
 
6 Questions For Internal Knowledge Sharing Communities
06.01.2017
We begin with interviews. We interview as many people as we can. We put together the common findings into a survey format. Then we invite a bigger group to do the survey. We want to identify the current barrier to knowledge sharing within the organization's community. This means identifying the answers to the following questions: Do employees know who to share information with? Do employees know what information to share? Do employees have information to share? (the answer to this is sometimes disturbing) Do employees know how to share information ...
 
11 Must Reads for Every Community Manager
06.01.2017
The internet is awash in resources and it can be overwhelming. Between blogs and books, Twitter feeds and LinkedIn influencers, it's hard to know where to start for good community resources. Plus, in an age where everyone is a "journalist," it's hard to know what counts as credible. In the words of the wise President Abraham Lincoln, "Don't believe everything you read on the Internet ..." To make your life easier, we compiled a list of some of our favorite resources. These books and blogs are tried and true for many of us in the Orange Army, from our ...
 
Community Manager Appreciation Day!
06.01.2017
It's on January 23rd. Mark your calendars! Folks, we are proud to announce that we are sponsors of this year's Community Manager Appreciation Day. And what is Community Manager Appreciation Day, you ask? This is an annual event that was started in 2010. Every fourth Monday of January, we take the time to appreciate the efforts of community managers who work so hard every day to improve the experience of everyone they deal with. After all, the job of a community manager is not easy, and requires a unique skillset. Your managers are diligent, creative, ...
 
Digitale Transformation muss im Drift-Modus bewältigt werden
05.01.2017
Wenn es um die digitale Transformation von Unternehmen und Organisationen geht, lautet eine der häufigsten Management-Aussagen "Digitale Transformation ja, aber wir müssen die Menschen mitnehmen.". Erstens: im "müssen" klingt viel Fremdbestimmung an - statt Gestaltungswille. Und zweitens: ein "aber" ist immer eine Relativierung des zuvor Gesagten. Passender erscheint mir daher ein "und". Verändert man die Interpunktion noch leicht, dann wird aus dem Satz: "Digitalisierung? Ja, und wir wollen die Menschen mitnehmen." Was dieses Vorhaben mit Querbeschleunigung ...
 
Digital Transformation in 2017: the end of dreams and miracles
05.01.2017
by Bertrand Duperrin - Hello and happy new year everyone. As the tradition wants, we'll start 2017 with some predictions that only commit those who want to buy them. Let's start with a quick flashback ont 2016. Even if we can worry about the number of businesses falling behind with their digital transformation, I have quite positives views about the matter. On the one side there leaders. They got digital and are making their way. Even if nothing is never granted for life, I have no worries for them, at least in the medium term. Af for others, no matter ...
 
Training Groups To Build And Manage Your Community
05.01.2017
We've done a lot of community training in groups. What clients want can differ from what they need. Many pay for the transfer of skills when they need a transfer of passion. It's pretty futile to sequester a group of people into a room and force-feed them community building skills. Until you've felt the bug, the skills don't matter. And that bug comes from experiencing the community. That experience includes asking questions, getting responses, building a reputation, seeing first-hand how the community can help them solve their problems and make valuable ...
 
Screw Your Productivity Hacks! #BeYourself
05.01.2017
by Brian Fanzo - We've all seen the thousands of posts on every site including daily here on Linkedin publisher that have titles that read something like: 10 Things billionaires do before breakfast 22 Productivity hacks that you must implement to be a successful entrepreneur 69 ways to eliminate technology and social media distractions to be your best self! Well, I read all of those blog posts and sometimes I take notes, sometimes I shake my head but often times I start questioning how I do things and why I do things the way I do. Then I have to remember: ...
 
Why do people resist new technologies? History might provide the answer
05.01.2017
Microsoft founder Bill Gates doesn't understand why people are not concerned about artificial intelligence (AI), agreeing with Elon Musk that it could be one of our biggest existential threats. Microsoft's research head Eric Horvitz disagrees. Concern over the social and economic impacts of AI is one of the many controversies surrounding emerging technologies. There are many reasons for this opposition to new technologies. In my new book, Innovation and Its Enemies: Why People Resist New Technologies, I argue that our sense of what it means to be human ...
 
Bureaucracy and The Voldemort Effect
05.01.2017
Let's face it. There are only two kinds of workplaces. Those which are bureaucratic and those which are about to turn bureaucratic as they MBA'ize, get serious and scale things up. Research shows that excess bureaucracy has cost organizations more than $3 trillion of lost economic output, and yet, if you look around, we haven't been speaking lately about it. Here's the data which diagrams how frequently the word "bureaucracy" appears in books written in English since 1800. As you can see, after a rising tide of interest in the subject ...
 
Wie viel Freiheit, wie viel Sicherheit brauchen Mitarbeiter, um innovativ sein zu können?
04.01.2017
Vor unseren Augen verändern Big Data, das Internet der Dinge und die Robotik das Fundament der Wirtschaft. Dabei verheißt die Digitalisierung derzeit sehr Gegensätzliches. Einerseits bieten sich große Chancen der Mitgestaltung dieser neuen Zukunft. Andererseits braucht es organisierte Schutzräume, um den Mitarbeitern Sicherheit in ihren Entscheidungen zu geben. Wie lässt sich Arbeit vor diesem Hintergrund innovationsfreundlich organisieren? Digital gefragt: Was brauchen, was wollen die Mitarbeiter eher: Freiräume bei der Arbeit oder die Sicherheit, dass ...
 
Go for it! Manifesto for 2017
04.01.2017
by Jane McConnell - "Freedom within a Framework" -- part technology, part work culture. Innovation and entrepreneurship are spreading in organizations. People are gradually becoming freer to experiment, challenge status quo and take risks. Innovation is not a job role: everyone is a potential innovator. This is becoming obvious as workers on the edges of organizations, in operational roles close to customers, are innovating in simple ways that change day-to-day work. This is most powerful in organizations where there is individual freedom within an organizational ...
 
Start With The Fewest Possible Restrictions
04.01.2017
If gratitude, recognition, and power are the engine, then rules, restrictions, and instructions are the brakes. People want to feel creative, they want to have autonomy, they want to feel good about what they're doing. They want to build relationships with people like them. Anything that you do to satisfy these needs will increase their motivation, anything that stops this will damage their motivation. Sure, you might not be able to get every single person eager to help do exactly what they want. But be aware every restriction loses people and reduces ...
 
The Real Name Fallacy
04.01.2017
People often say that online behavior would improve if every comment system forced people to use their real names. It sounds like it should be true - surely nobody would say mean things if they faced consequences for their actions? Yet the balance of experimental evidence over the past thirty years suggests that this is not the case. Not only would removing anonymity fail to consistently improve online community behavior - forcing real names in online communities could also increase discrimination and worsen harassment. We need to change our entire approach ...
 
Measuring the Sense of Community in Online Communities
04.01.2017
A strong sense of community (SOC) is considered to be desirable because it fosters pro-social behavior of community members and helps deal with external challenges/threats (cf. Sense of community in virtual communities). So every community manager should be highly interested in assessing the SOC of her/his community. But measuring the SOC and interpreting the result is by no means easy. Sense of Community: Face-to-face communities vs. online communities Measuring the SOC -- The Sense of Community Index (SCI) Blanchard's SOVC -- an adaption of the original ...
 
Lessons Learned Process
04.01.2017
by Stan Garfield - Lessons learned: explaining what an individual or team has learned as a result of their experience, using documents, presentations, discussions, and recordings - including what they tried, what worked, what didn't work, what to do, what to avoid, problems faced, how problems were solved, what they would do differently, and key insights and nuggets It's easier to get people to talk about successes than about failures, but there is often more to be learned from the latter. Designing a process to capture and reuse lessons learned ...
 
PWM mit Konzept
04.01.2017
Mein persönliches Wissensmanagement (PWM) besteht aus einer ständigen Suche nach neuen Methoden und Inhalten. Im Studium "Angewandtes Wissensmanagement" entsteht daraus ein PWM-Konzept: Was verstehe ich darunter? Wie hat mein bisheriger Weg ausgesehen? Mein PWM-Konzept besteht aus einem Kreislauf. Der Seek-Sense-Share Prozess wir in diesem Beitrag beschrieben (Link fehlt noch). Dabei entsteht aus einer Idee ein Blog-Beitrag. Durch Vernetzung in Sozialen Netzwerken versuche ich Feedback und inhaltliche Diskussion über den Beitrag zu erzeugen. Die Methoden ...
 
Die Hitparade der digitalen Ignoranz
03.01.2017
Top 10 der Ratschläge, wie Sie als Führungskraft um die Digitalisierung herumkommen! Quelle: Leadership Report 2016 Haben Sie keine Ahnung von IT und seien Sie stolz darauf Delegieren Sie das Thema an den CIO Sehen Sie in in Ihrem CIO weiterhin den Cheftechniker der Firma Marginalisieren Sie das Social-Media-Gedöns Lächeln Sie milde über die Versuche von Digitalunternehmen, in Ihre Branche vorzudringen Lassen Sie sich nicht irritieren, wenn Ihnen Big-Data-Analysen vorgelegt werden Seien Sie Ihren Mitarbeitern gegenüber restriktiv in der Bereitstellung ...
 
Why employees don't use collaboration tools
03.01.2017
Enterprises continue to roll out tools like Slack and Hipchat, but many struggle to get users to adopt them. Here's why. Slack exploded onto the scene three years ago, and since then just about everyone from industry giants like Facebook to small groups of open source developers have been getting in on the team collaboration software act. Today the pace of collaboration software development and innovation is frenetic, and according to research by G2 Crowd, a peer-to-peer business review platform, the boom in corporate adoption shows no sign of slowing ...
 
Digital Workplace Strategy Starts with Culture
03.01.2017
Like a snowflake, every organization's digital workplace is a complex, subtle and individual phenomenon. It's how you communicate and work across digital platforms and devices. And, whether you want it or not, your organization's culture plays a very big part in shaping what that organization looks like and how it works. Culture, the Starting Point for Digital Workplace Strategy Create a Playbook for Change Make Culture Count [...] ...
 
Keeping You and Your Company on the Tracks
03.01.2017
An organization is like a train. If the people, the plan, and the timelines stay on track, then the organization runs smoothly. Without an intentional process, the whole system derails. Valuable time and effort are lost trying to get everything back on the tracks. You can also lose track of some basic human behaviors that support the foundation of your business. For most companies, the human element plays a significant role in success. A secure behavioral infrastructure for your human capital creates change for engagement, efficiency, and effectiveness ...
 
Make The Connections
03.01.2017
This morning you have the unique and incredible privilege to make connections that can change lives. You can make connections that overcome debilitating problems and achieve lifelong goals. You can make connections that provide people with invaluable support at critical moments in their lives. You can make connections that create new jobs or even new companies. You can make connections that transfer and document skills for thousands, perhaps millions, of others. You can make connections that become close friendships (or more). If you ever find yourself ...
 
Eight reasons people don't get involved
03.01.2017
The biggest difficulties involved in joining a local group are usually in our own heads - but it's possible to overcome them. A few years ago, I became very worried about the planet and decided to Do Something. But what? I found some experts, and asked them. One was Dr David Fleming, who had invented a clever mechanism to incentivise individuals - and entire nations - to save energy. What, in his opinion, was the most important thing anybody could do to tackle the twin threats of climate change and resource shortages? "Join the local choir," he said. ...
 
So verbauen Personaler die Zukunft ihrer Firmen
02.01.2017
Sprunghafte Innovationen, verkürzte Produktzyklen und die Digitalisierung setzen Firmen unter Druck. Darauf müssen auch Personaler reagieren. Experten stellen ihnen aber eine schlechtes Zeugnis aus. Mitarbeiter qualifizieren und Führungskräfte finden, die nicht nur ambitioniert sind, sondern auch digitale Themen im Unternehmen voranbringen. Das sind die wesentlichen Aufgaben für deutsche Personalchefs. Aber sie tun sich schwer damit. "Die Unternehmen wissen, dass eine Welle auf sie zurollt, haben aber die richtigen Antworten beim Thema Digital noch nicht ...
 
4 Tipps für Tag-Management im Social Intranet
02.01.2017
Wir alle kennen Tags aus sozialen Netzwerk wie Twitter oder Instagram. Selbst bei Facebook kommt kaum ein Beitrag mehr ohne sie aus. Tags helfen uns beim Einordnen, Systematisieren und Wiederfinden von Informationen. Deshalb ist es sinnvoll, sie auch im unternehmens- oder organisationseigenen Social Intranet einzusetzen. Warum sollte ich Tags in meinem Social Intranet einsetzen? Richtig eingesetzt bilden Tags die Basis für Wissensmanagement. Ihnen kommen hierbei verschiedene Funktionen zu: Zunächst ordnen Tags einzelne Beiträge größeren Überthemen zu. ...
 
2016 paved way for the future of workplace collaboration
02.01.2017
This year we witnessed the launch of next generation of collaboration tools. Workplace by Facebook, Microsoft Teams and Cisco Spark. Combine them with the rise of chat bots, A.I., natural language processing and voice operated devices and you get the perfect recipe for the future of workplace collaboration that we have all been waiting for. While unified communication and collaboration tools have existed for several decades, it was the arrival of Slack and Hipchat that made workplace collaboration cool. Employees need to be and can be more productive ...
 
2017: Collaboration Is No Longer A Choice, But An Imperative
02.01.2017
Steve Jobs is, in many ways, the prototype for how many innovators see themselves. Brash and headstrong, he had an unfailing commitment to his vision and steamrolled anyone who dared to stand in his way. While he had failures as well as successes, no one can deny that he made a profound impact on the world. So while researching my upcoming book, Mapping Innovation, I was surprised to find that the vast majority of great innovators I talked to were nothing like Steve Jobs. In fact, rather than ego driven megalomaniacs, I found them to be some of the most ...
 
Networked leadership
02.01.2017
by Esko Kilpi - Leading is helping people to make sense of the world. A lot of management research has focused on the leadership attributes of individuals. Leading and following in the traditional sense have seen the leader making people follow him or her through charisma, motivation and rewards. The leader also decided who the followers should be. The relationship was asymmetric. Leading and following when seen as a two-sided, symmetric network relationship, not as attributes of individuals, follow a very different dynamic. Leading in this new sense ...
 
Innovation in perpetual beta
02.01.2017
by Harold Jarche - The perpetual beta working model tries to show how work and learning are related as we negotiate various types of networks to get new ideas, test them out, and innovate how we work. We seek, sense, and share knowledge in different social circumstances, sometimes with strangers and other times with close and trusted colleagues. Our social networks can help us increase our awareness of new ideas. We can test alternative models and concepts between trusted members in communities of practice, if we have the luck or foresight of being actively ...
 
The Future of Work predictions for 2017
02.01.2017
What's in store for the future of work in 2017? You are about to find it out from leading experts in the field. See if you agree with what they have to say. Meghan M. Biro, Founder & CEO - TalentCulture Lee Bryant, Co-founder - Post*Shift Dion HinchcliffeDion, Chief Strategy Officer - 7Summits Timothy Hughes, Co Founder - Digital Leadership Associates Joseph Liu, Personal Branding Consultant & Host of the Career Relaunch Podcast Jane McConnellJane, Analyst, Advisor, Speaker - The Organization in the Digital Age Alexander OsterwalderAlex, Co-Founder ...