#socbiz
Curated hints on Digital Transformation, Enterprise 2.0, Enterprise Social Networks, Social Intranets, Social Collaboration, Knowledge Management, HR 2.0, ... and all the rest
Dr.-Ing. Carsten Rose – Effective: 30.11.2016
Social Business Digest by caro - Archive 11/2016
 

Archive 11/2016

 

Social Business: Treiber - und Katalysator - der Digitalen Transformation
30.11.2016
Social Business ist mit seiner Ausrichtung sowohl auf die Unterstützung der Zusammenarbeit in den Unternehmen als auch für das zielgerichtete Marketing in sich wandelnden Märkten ein Mehrzweck-Werkzeug für die Digitalisierung. Bisher noch wenig beachtet ist, dass Social Collaboration auch wie ein Katalysator bei dem notwendigen Wandel wirken kann. Um Kunden für Social Collaboration zu gewinnen, kann es hilfreich sein, neben dem direkten positiven Effekt auch auf den indirekten Effekt hinzuweisen. "Social Business" ist weit verbreitet immer noch ein etwas ...
 
Changing organizational behavior: top down or bottom up?
30.11.2016
by John Stepper - I've seen the change management movie so many times that I know the script by heart. The dramatic descriptions of the burning platform and its dire consequences. The overuse of the words "transformation" and "journey." The recognition of the difficulties ahead, and the appeal to everyone to engage despite them. The management announcements listing who's in and who's out. The lack of actual change. Some of the movies were pure farce. During one reorganization of a large IT department, thousands of people were forced to play a board game ...
 
Teamwork Needs Healthy Friction to Collaborate and Get Work Done More Effectively
30.11.2016
by Luis Suárez - Who would have thought something so relatively simple and mundane as food would be the glue for your team(s) to work together more effectively? Who would have thought cooking together would provide just the perfect level of healthy friction you would need to help your team(s) members collaborate more openly and effectively to get even more work done? Who would have thought cooking food would help your team(s) members bond together in much more meaningful ways than whatever other team building activity you may have thought of in the past? ...
 
Diversity is Essential but not Sufficient
30.11.2016
Diversity is a big word in business today. We are preached to continuously about how important having diverse leadership is to improving your performance. HBR in their article on 'Why Diverse teams are Smarter", identify studies showing that diversity based on both ethnicity and/or gender can lead to above average returns. In our own work with networks, research has shown that individuals with more diverse personal networks are more likely to be promoted and succeed in their occupations. Although I've always thought that my own personal network was quite ...
 
How Can You Inspire Teams to Make Progress on Meaningful Work? The Answer Is Simple.
30.11.2016
Disengaged employees are one of the most challenging roadblocks to workplace collaboration, which results in billions wasted annually and increased employee attrition rates. How smoothly your business operates depends on the engagement and efficiency at which employees work together. This precedent for collaboration is led at the organization level and trickles down to the team and individual levels, eventually showing face in the customer experience. The Progress Principle by Teresa Amabile and Steve Kramer asserts that the most vital ingredient for ...
 
Why Community Building is a Responsibility
30.11.2016
For the third year in a row, I spent my Thanksgiving working with Wayside Food Programs, serving Portlanders who need a bit of extra support. It's become one of my favorite holiday traditions for a number of reasons -- one of the biggest being it reminds me of the many different ways we create communities around us. Community building is a remarkable thing because communities take so many different forms and play a variety of different roles in our lives. - Some communities are large -- large enough to have micro-communities within them. - Others are ...
 
10 Tips for Hiring a Community Manager
30.11.2016
Community managers are a highly sought out bunch these days. Over the last two years, I've worked with hundreds of hiring managers going through the process of hiring their first community manager. What I hear from them again and again is that almost all of them feel like this is an impossible task. They don't get enough qualified candidates. Most candidates don't understand community building (they equate it with content creation or social media marketing). They say that it's hard to distill their company's passion for the community they're trying to ...
 
The Anatomy of a Rockstar Community Manager
30.11.2016
Considering how crucial the community manager's role is, it's maddening how some businesses are slacking off during their screening process when hiring their community managers. I mean, think about it. Your community managers are sometimes the only people that stand between you and your disgruntled customers. If they aren't competent enough to de-escalate situations where your customers are fuming with anger, your customers can easily rant about their frustrations about your, which can quickly snowball into something destructive for your company. That's ...
 
3 Reasons for Management Participation on Your Company's Social Media
30.11.2016
Social media platforms and internal communication investments aren't, by themselves, a guarantee of improved employee engagement. To foster engagement, you must involve all the employees in the community, including the company's management. Having an internal communication platform is just the beginning for many organizations. While the engagement of the organization's entire team, from top to bottom, is required, ultimately, the CEO should be the driving force of the whole organization. For example, the attitudes and communications adopted by executives ...
 
New Work: Freiheit kann anstrengend sein
29.11.2016
von Harald Schirmer - Der Ruf nach Experimenten und der neuen Arbeitswelt klingt sympathisch. Wer will da schon widersprechen? Doch die neue Freiheit kann anstrengend sein und erfordert Selbstdisziplin, erläuert Harald Schirmer, Digital Change Manager der Continental AG. Die vorliegende Studie Der Ruf nach Freiheit ist spannend und ein Beweis für die oft geteilte Meinung, dass Arbeit sich dramatisch verändert. Sie ist die logische Bestätigung dessen, was man überall hört. Die sieben Thesen lesen sich wie das kleine Einmaleins der modernen Organisation ...
 
Intranet management for dummies
29.11.2016
The Oxford English dictionary announced that 2016's "word of the year" is post-truth. In celebration of this counter-factual triumph, here's our advice on how you can make your intranet keep on winning, bigly. Insist on procuring a platform with every bit of functionality anyone has ever asked for. Don't use any of it and fill your homepage with corporate news instead. Who doesn't like seeing the same stock photo of the CEO every day? Hire in an expensive consultant. Don't listen to any of their advice. Promise users everything. Then don't give them ...
 
The Top Enduring Intranet-Design Mistakes: 7 Deadly Sins
29.11.2016
Summary: Intranet tools and programs come and go, but bad UIs linger for years, impact employee productivity and morale, and ultimately increase organizational costs. The 17-plus years during which I have worked on intranet UX have unearthed revolutionary designs that lifted employees to higher levels of productivity, motivation, and communication. Still, some nonstarter designs have unexplained staying power. Don't let your intranet design get dragged into using any of these common design evils. Poor Search Results Content in Silos Poor Visual Layout ...
 
ICQ Turns 20 As Chat Is More Popular, But Fragmented, Than Ever
29.11.2016
This month, the venerable ICQ chat client turns 20 years old, and does so in a market where chat is more popular and embedded in both consumer and enterprise applications than ever before. (Go here for an excellent rundown of ICQ's history and development). ICQ's 20th birthday provides an opportunity to reflect on the broader messaging and collaboration tools market, and what lessons the enduring popularity of chat provides, says Constellation Research VP and principal analyst Alan Lepofsky. "There is this plethora of tools we have, whether ...
 
Does Lack of Digital Literacy Hamper Digital Transformation?
29.11.2016
People approach the subject of digital transformation from many different angles and many different focuses. But throughout all the discussions a few common truths arise: You need to approach digital transformation strategically You need a cross-organizational, multi-functional approach to succeed Depending on organizational context, different members of the C-Suite can be vested with ownership, but if you paid attention to the previous two points, you should be OK But another theme arose at the J. Boye Aarhus 2016 conference in Aarhus, Denmark which ...
 
5 ways to promote knowledge sharing at the workplace
29.11.2016
Any organisation that thrives on the open and unrestricted flow of knowledge will thrive. Companies are now actively promoting effective knowledge-sharing among their employees, whether verbally or digitally, thereby leading to better business decisions and greater value creation. ET's Brinda Dasgupta brings you experts' tips on how senior leaders can promote knowledge-sharing at the workplace. Foster the Right Mindset Leverage the Social Space Lead by Example Reward, and Recognise A Conducive Workplace Must [...] ...
 
When Context Transcends Change Management
29.11.2016
by Luis Suárez - What if everything we have been told about Change Management over the course of the last few decades was all just ... plain wrong? What if research keeps telling us, over and over again, how 'most change efforts fail' ? What if we have been approaching change initiatives from the wrong side of the spectrum and we never realised about it till now when it might be a bit too late already? Isn't it time for us all to shift gears and, at long last, change? Oh, the irony, right? Over the course of the last few months there have been plenty ...
 
Warum es sinnvoll ist, weniger Content zu produzieren und mehr datenbasiert zu optimieren (Content Audit Guide)
28.11.2016
Ärgert es dich, wenn dein Content nicht in den ersten Suchergebnissen auftaucht? Wenn es scheint, als würde sich die harte Arbeit nicht auszahlen? Mich schon, aber ich habe dieses Problem eher selten. Warum? Weil ich einen anderen Ansatz verfolge ... Viele Blogger und Content Marketer produzieren immer nur neue Inhalte um Aufmerksamkeit und zusätzlichen Traffic zu generieren. Die Absicht bereits publizierten Content zu optimieren fehlt hingegen komplett. Wie du durch die historische Content-Optimierung das volle Potenzial deiner Inhalte ausschöpfen kannst, ...
 
Our Role in Solving Collaborative Overload
28.11.2016
This post is for us, but not about us. We need to walk in their shoes. Feel their struggles. Most of us revel in the joy, wonder, exploration, amazingness, and possibilities of 21st century collaboration. Indeed, the upsides are amazing! And yet, for most people who work, collaboration is like Luke never going anywhere without Vader -- the fantastic Light Side always carries Dark Side consequences. I have been studying how we communicate, collaborate and work for over 30 years. From our ongoing study, Search for a Simpler Way, which includes research ...
 
Is Your Digital Workplace Initiative Like a Yak Cheese Pizza?
28.11.2016
by Sam Marshall - Here's my hunch about the productivity paradox: When it comes to truly implementing transformational technology, companies are unintentionally faking it. Yak Cheese Pizza and Failed Technology Adoption and Disillusionment in the Digital Workplace Innovators Are Hard to Copy A sense of purpose Supportive leaders Experimentation They got lucky The Adoption Debt They lack a sense of purpose Leaders are not supportive Lack of experimentation They didn't get lucky Your Recipe for a Successful Initiative [...] ...
 
12 digital transformation strategies from GE, Domino's, Scotiabank
28.11.2016
Lessons learned from three companies that are well along on their digital transformation journeys (hint: learn to fail fast). The digital revolution is shaking up almost every industry, promising companies huge improvements in operating efficiency through innovations such as big data analysis and the digitization of internal and external processes. But as companies rush to digitize, they could be missing a vital component of that transition: ensuring they have a workforce that's digitally adept. If your staff is stuck with an old-world skill set, you ...
 
Work Ahead for 2017: Foundations, Personal & Organisational Work
28.11.2016
by Simon Terry - As the end of November approaches, that time has come again when we must consider whether we have the right initiatives in place for ourselves and our organisations as we get ready for 2017. How are you transforming the capabilities and work practices in your organisation to make sure that your teams are more effective in their work? Why is Work Changing? Pervasive Global connection Automation Data and Analytics Changing Consumer Expectations Accelerating Pace of Change Accelerating Pace of Change Foundations Purpose Strategic Value ...
 
Working Out Loud in Action: Chris Slemp, Carpool
28.11.2016
by Simon Terry - Chris Slemp is Director of Strategy at Carpool Digital where he leads the internal communications consulting efforts, manage all members of the strategy team, provide direction and guidance on Carpool's future efforts in the internal communications space. Chris has great insight into social collaboration and the value of working out loud both as an advisor to organisations looking to leverage better ways of working and also as a change agent in a large organisation seeking to drive adoption. Chris you have worked extensively leading ...
 
5 Key Performance Indicators to Measure a Successful Online Customer Experience
28.11.2016
Whether you're dealing with your utility company or have a question or maybe a complaint about an online purchase, chances are you want to deal with a person and not navigate your way through an impersonal phone menu. One of the biggest complaints most people have today when it comes to customer service is how it has lost the human touch. Part of the reason for this is that many businesses are often too focused on quantitative metrics and ROI while failing to identify with the qualitative aspect of doing business with their customers. This is where a ...
 
Why Associations Need to Take Back Control of Their Websites Today (And How to Do It)
28.11.2016
Try to count how many websites you visited yesterday. Or even today - just this morning. Do you know? Or have you already lost count? Half an hour into my day, I've usually lost count. Everything I do, from research to keeping up with association and software news, leads me to a different website. Often, the websites I land on are my first, even my only, contact with the organizations behind them. It's probably the same for your members. Even if they're referred to you, people likely receive their first significant contact with your association through ...
 
Ready or Not, Here IoT Comes
28.11.2016
The Internet of Things will bring huge changes to the way markets and businesses work -- and it could get messy. Most businesses aren't ready for the changes to the marketplace that the Internet of Things will bring. But the time to prepare for them is now. The potential of the Internet of Things is fueling a lot of interest (and hype) all across media and industry. But we aren't ready. We are attracted to, and ready for, the insights that will likely come. But being ready for the benefits isn't the same as being ready for the associated changes. Before ...
 
6 Ways Businesses Can Adopt A Growth Mindset Culture
28.11.2016
Culture is one of those intangible aspects of business which cannot easily be 'managed' but left without direction, can leave employees feeling disengaged, detached from their purpose and less loyal to their employer. growth-mindset-4My husband is training to be a secondary school teacher (in physics) and every week he learns new techniques. Last week he came home and our eldest proudly presented him with a picture she had drawn at school. My husband praised her for her hard work and then asked "what do you think would make the picture even better?" ...
 
Cargo Cult Strategy
28.11.2016
During World War II, natives on Pacific islands saw something most unusual. Strange men appeared, cleared long strips of land and built structures decorated with flags. Some of these men wore large cups over their ears, while others waved sticks and, almost magically, machines appeared from the sky carrying valuable cargo. After the war ended, the men left and the supplies stopped coming. Some of the natives formed cargo cults which copied many of the the rituals the soldiers performed. They marched in formation, wore cups over their ears and waved sticks ...
 
Die Zeiten des Megaphons sind vorbei
25.11.2016
Die Unternehmenskommunikation steht vor neuen Herausforderungen. Sie muss nicht nur die Digitalisierung der Kommunikation meistern, sondern immer mehr auch die Kommunikation der Digitalisierung. Aus Pressesprechern werden Kommunikationsmanager, die künftig gänzlich neue Rollen einnehmen müssen. Früher erklärten wir der Welt unsere Unternehmen. Reporter warteten geduldig vor den Werkstoren, Pressesprecher in gelber Warnweste verlasen Bonmots, es wurden einige Fragen gestellt, kurz: man tauschte Informationen gegen Öffentlichkeit. Der Draht zwischen Journalisten ...
 
Digital Communications and Collaboration Tools - Boon or Burden?
25.11.2016
John Smythe of Engage for Change presented early findings from the first phase of a significant global research project. Find out what the emerging themes are... There's a significant amount of research going on at the moment around ESNs and in particular around their impact on employee engagement, and on behaviours, relationships and performance at work. Earlier this month John Smythe of Engage for Change and Bonnie Carlo of Carlo Communications in Australia, presented their early findings from the first phase of their combined global research project. ...
 
5 ways your intranet platform can help engage the disengaged
25.11.2016
Employee engagement is still a big issue for organisations, with Gallup's latest research showing that in the USA, only 32% of employees were engaged in their roles. There were a number of factors that contributed to this but what Gallup ultimately found is that "employee engagement is strongly connected to business outcomes essential to an organization's financial success. Engaged employees support the innovation, growth and revenue that their companies need". So what does this mean for those employees who spend their day on a shop floor or ...
 
Running a First Wave of Working Out Loud Circles in an Organisation
25.11.2016
by Michelle Ockers - This is the first in a two-part case study on the first wave of Working Out Loud Circles at Coca-Cola Amatil. In this post I discuss how I set up and supported these Circles. The second post will discuss the evaluation and outcomes. I had experienced the power of Working Out Loud Circles by participating in them, and had supported others outside my organisation to form and complete Circles. I could see how Working Out Loud could benefit individuals, teams and my organisation as a whole. Yet in early 2016 I couldn't find a senior ...
 
Waste Of Space
25.11.2016
This drives me crazy. The very top section of your community is the first thing every member sees every time they visit your community. This is the most valuable real-estate your community has to offer. You need to fill this section with the most valuable action that members can take right now. For most communities, this is a search box. Members begin typing a question and find the solution (or ask a question). For others, it might be the latest discussions. Or it might be a prompt to ask a question or answer unanswered questions. Or it might be featuring ...
 
Give Video a Starring Role in your Internal Communications Strategy
25.11.2016
"If a picture is worth a thousand words, a video must be worth a million words," Marie Moynihan, marketing manager of Newsweaver, says. Why is this statement so compelling? It speaks to how video is an increasingly popular and meaningful way for organizations to connect and engage with employees. Video killed the email star Fresh possibilities for internal communications Producing a great video Be brief Lose the formal script Keep it simple Shifting the internal communications landscape Embracing video in your internal communications strategy Sharing ...
 
3 Methods Science Recommends for Motivating Employees
25.11.2016
According to a 2013 Gallup study covering the US market, "70 percent of workers are not engaged in their jobs." With this startling statistic in mind, many managers wish they could understand what triggers employee motivation, especially as many different sources revealed a positive correlation between motivation and performance. Here's what Duke University's Prof. Dan Ariely, a renowned thinker on behavioral economics and irrationality, can teach us about employee engagement and factors influencing motivation levels. Below are three things managers ...
 
Intranet als zentrales Instrument eines kooperativen Führungsstils?
24.11.2016
von Thomas Renken - In seinem Blog Mehr führen beschreibt Bernd Geropp den "richtigen Führungsstil". Für mich hat sich beim Lesen die Frage gestellt, wie hier ein "Digital Workplace" eine zentrale Rolle spielen kann und was dafür die wichtigsten Punkte wären. Meine Gedanken dazu möchte ich nachfolgend kurz beschreiben. Geropp unterscheidet in seinem Artikel lediglich sehr grob zwischen zwei Führungsarten: Der direktive Führungsstil Der kooperative Führungsstil Der direktive Führungsstil ist für ihn dabei primär für Routinearbeiten geeignet, während die ...
 
The Next Wave Of Utility For Enterprise Social Networks
24.11.2016
By 2017, McKinsey predicts that 70% of companies will have an Enterprise Social Network (ESN). Now that these platforms are finally mainstream, we need to focus on how to increase their utility and usefulness for employees and the wider organisation. Adoption and engagement remain challenges for many, and we have been working to improve these for over a decade, so we have an extensive library of techniques. But usage is not the same thing as usefulness. We heard this point made last week at two events - smilelondon and the i2 Summit in Zurich. In the ...
 
Are we Getting Closer to True Knowledge Sharing Systems?
24.11.2016
First generation knowledge management (KM) systems were essentially re-labelled content stores. Labelling such content as 'knowledge' did much to discredit the whole Knowledge Management movement of the 1990s. During this time, I commonly referred to knowledge management systems as needing to comprise both "collections and connections", but we had forgotten about the "connections". This shortcoming was addressed with the advent of Enterprise Social Networking (ESN) systems like Yammer, Jive, IBM Connect and now Workplace from Facebook. So now we do have ...
 
The Benefits of Bottom-Up Management, Without the Dogma
24.11.2016
Gallup statistics on employee engagement sparked a national fervor with their bleak outlook. But the research consultancy released some related numbers that, while less widely reported, are just as interesting. Namely, that 70 percent of the variance in engagement is accounted for by managers. Management and Engagement Go Hand-in-Hand Revisiting Holacracy Pounding a Square Peg in a Round Hole Adopt as Needed [...] ...
 
Happiness at Work Starts with #NoeMail
24.11.2016
by Luis Suárez - After nearly 9 years of actively advocating for #NoeMail I guess I can now say this pretty safely: doing #NoeMail all along (and still going rather strong at it, by the way, in case you are wondering!) has always been an excuse, a distraction, an icebreaker of sorts to entice people into stopping for a minute in whatever they are doing and ask themselves, and those around them, why certain things work the way they do within the workplace and yet, in our personal lives, they just don't happen anymore? I mean, when was the last time you ...
 
5 Mistakes Employees Make When Challenging the Status Quo
24.11.2016
by Lois Kelly and Carmen Medina - It's time for companies to embrace their rebel talent as a way to foster innovation, employee engagement, and change from within. But what happens when a brave employee decides to challenge organizational conformity and offer new ideas that she sincerely believes would improve operations, before the company has embraced the idea of rebel talent? She's often on her own, making it up as she goes along, often tripping over organizational potholes and stepping on cultural landmines. In our book, Rebels at Work: A Handbook ...
 
Victim or visible?
24.11.2016
by John Stepper - The group had been through years of budgets cuts and reorganizations, and they were tired of the continued change and uncertainty. Now, at the annual conference, a newly appointed leader addressed them. She acknowledged all they had been through, and the reality of the financial challenges. She made it clear how much she understood and valued their work. She said she wasn't interested in more reorganizations. Instead, she asked the people to make a change themselves. What she had observed in her short tenure was that the people who ...
 
Worauf CIOs achten müssen: Kollaborationsplattformen erfolgreich einführen
23.11.2016
CIOs haben die Notwendigkeit von digitaler Zusammenarbeit bisher oft verkannt, jetzt kommt das Umdenken. Bei der Einführung von Kollaborationsplattformen müssen sie einiges beachten. Der CIO steht durch die zunehmende Digitalisierung heute mehr im Rampenlicht als je zuvor. Ist er Traditionalist oder Visionär? Es wird von CIOs erwartet, dass sie eine technologische Vision für das Unternehmen entwickeln, die Wachstum und organisatorische Veränderungen vorantreibt. CIOs schaffen sich selbst ab Kollaboration als Motor für Innovation Nur ein weiteres Tool ...
 
Think harder, share better, get creative
23.11.2016
by Euan Semple - SUMMARY: Euan Semple calls for us to avoid commodification by being more creative, more inquiring. It still leaves open the question of how that can be achieved in a world of standardization, automation and the relentless pursuit of process. The world of work is changing, in some ways faster than we expect, in others slower. But it is changing and in three significant aspects. How we choose to respond will shape the workplace of the future. Timescales and commodification The individual response From consumption to creation What does ...
 
netWORK Camp @Daimler
23.11.2016
by Harald Schirmer - What a great day - Daimler goes digital and started with their first netWORK camp in Stuttgart. cxyzkygveaaks2w80 highly engaged colleagues gathered to get inspired, to align, share, do workshops and set pace for the digital Journey and Enterprise Social Media implementation. Goal is to build a Multiplier Network like we did with our global GUIDE Network at Continental. John Stepper (Father of Working Out Loud), Lee Bryant (Famous Digital Strategist) and me have been invited to inspire with our keynotes and do some workshops together. ...
 
8 Intranet bots that should exist
23.11.2016
In 2015, Brit Joshua Browder took on the lawyers and local government on behalf of motorists. Browder's thinking was simple and generous: when a motorist incorrectly receives a parking fine, challenging the legitimacy costs time and money and requires a deep knowledge of the small part of the legal system - barriers that dissuade people from legitimate appeals. He doesn't charge for this service that has saved others. His solution was the donotpay.com bot. His "robot lawyer" asks a series of questions, following a logic tree, that guides the unfortunate ...
 
The Future of Social Media (And How to Prepare For It): The State of Social Media 2016 Report
23.11.2016
Imagine being able to predict the next big thing on social media, knowing what social media will look like in 2017 and beyond and how will brands use social platforms to connect with their audience. As someone who works with social media every day, this information would be invaluable. At Buffer, we're always eager to dig up new research into social media marketing -- things like how marketers are using social media and what they're excited about heading into 2017. To better understand how social media marketing is changing, we collected data from over ...
 
Capturing social data for decision making
23.11.2016
by Bernie Borges - Brands are increasingly investing in social media technology to track customer behavior, learn from it and make decisions about messaging, offers, campaigns, new products and more. Indeed, social media technology should provide predictive capabilities to empower a brand to make decisions that positively impact revenue. Brands who effectively harness social media analytics are able to identify trends in customer sentiment to assess effectiveness of their marketing. Social media analytics ROI, however is not a guarantee. Brands should ...
 
Managing Knowledge to Ensure the Future
23.11.2016
by Stan Garfield - Q: I wonder if you have an article or post that explains or highlights from your point of view the impact of managing knowledge today on the organization's future. In other words, the role of KM today in envisaging the future and being prepared for it. A: The impact of managing knowledge today on an organization's future is quite significant. Essentially, its impact is the continued existence of the organization. Use the following 4 x 4 strategies and approaches to help ensure that your organization has a future. Pursue 4 Knowledge ...
 
Key Findings 'Organization in the Digital Age' 10th Edition
23.11.2016
by Jane McConnell - The 10th edition of my research report includes data, analysis, case studies and interviews along with a short guidance section with tip sheets. The research scope is outlined here. Purchase information is here. A special thanks to Modus, research supporter for 2016. Competing priorities is at the top of the list of challenges for many organizations when defining their digital transformation strategies. One of the goals of this report is to provide data, analysis and case studies that will help organizations prioritize and identify ...
 
LAUTENBACH SASS und HIRSCHTEC bieten Intranet Cockpit an
22.11.2016
LAUTENBACH SASS, Unternehmensberatung für Kommunikation aus Frankfurt, und die Hamburger Full-Service Intranet Agentur HIRSCHTEC vereinen ihr Know-how bei der Steuerung und Bewertung von Social Intranets. Mit dem gemeinsamen Intranet Performance Cockpit steht Unternehmen ab sofort ein wirksames Instrument für die Erfolgsbewertung ihrer Plattform zur Verfügung. Durch die Digitalisierung von Geschäftsmodellen rückt die interne Kommunikation immer näher an die Wertschöpfung von Unternehmen. Die Fähigkeit der Mitarbeiter zu neuen Formen der internen und ...
 
Changing Work is Hard
22.11.2016
by Simon Terry - Some time ago I published a post on five small changes that we can each make to make work more effective. Tanmay Vora turned the post into the great sketch above that has been widely shared. On the weekend I wondered whether all this sharing actually helped anyone to change their work. Tanmay and others responded that they were using the sketch as a guide to their work. However, my question remains open. Do we have as much change as we should? Do we act on the small ways to improve work? Changing Work is Hard Changing work is hard. We ...
 
Collaboration secrets and pitfalls - learning from the best team building guides
22.11.2016
SUMMARY: Collaboration tools are changing quickly. But are the team building approaches keeping pace? My weekend project - comb through the best resources for the cultural side of collaboration. I culled some tips - and pitfalls to avoid. For years, the collaboration space bored me. Not because it didn't matter, but because the software seemed so freaking clunky. But thanks to the UX pressure from a new breed of tools, from Workplace by Facebook to Slack to the latest entrant, Microsoft Teams, we are getting closer. Enterprise collaboration tools are ...
 
Exploring Atlassian's vision for enterprise collaboration
22.11.2016
by Dion Hinchcliffe - One of the very first vendors of social collaboration tools, Atlassian, has doubled down on its vision for delivering on team-based collaboration by offering multi-modal tools that help team connect with each other and their knowledge. One of the first major breakthroughs in large-scale collaboration after document and content management was the enterprise wiki. One of the original pioneers in the space is Atlassian, and they remain a solid favorite in many collaboration environments today. In fact, the company's offerings ...
 
Your KM Project Needs a Change Strategy
22.11.2016
Do you assume people will adopt your new knowledge management initiative, or is adoption something you are actively investing in? Resistance can be the death knell for a KM project, and can lead to technology being left unused, processes being ignored, and knowledge being hoarded. If you're currently experiencing some of these challenges, a change management strategy can help. One of the key benefits of a change strategy is that it creates opportunities to have conversations with end users and stakeholders, and learn how to communicate in the user's ...
 
The 3 Crumbling Pillars of Modern Management
22.11.2016
As I survey mainstream organizational practices for the past 100 years, these are the principles I see underscoring nearly all mainstream leadership models and approaches to organizational change: The universe was designed as an orderly, mechanistic system where permanence and stability are the norms. Change and/or disruption is an irregular event and indicate a breakdown in the natural, intended order. Valid knowledge is based on rational thought that allows for order, stability, and the control of outcomes. Any knowledge based on collective experience ...
 
Using Online Community for Digital Transformation
21.11.2016
by Dion Hinchcliffe - Driving successful change in a large organization has always been one of the most difficult activities in business. But for those who are principally tasked with carrying their organizations forward into the digital future, they are currently facing perhaps the single most challenging large-scale enterprise activity of our time. One has only to look at the short-list of needed technology adaptations to recognize the true extent of the challenge. Part of this is because digital itself is so intangible. It's hard to understand all ...
 
Introducing the Intranet cart
21.11.2016
by Wedge Black - Our users told us: 'I wish I could choose my content throughout the Intranet and download it in one go'. We delivered them an Intranet cart and this generated some interest when I presented our new Intranet during the IntranetNow conference. Observing our users we found that most were browsing through the pages to find the documents they needed to do their work, download them one by one on their local devices... and this was done repeatedly. That made us think of what we do when we shop on Amazon.com or any other online store. You browse ...
 
IBM and Cisco team up on enterprise collaboration to stave off rivals like Slack and Microsoft
21.11.2016
Earlier this month, IBM and Cisco announced they would work together to integrate IBM's Watson artificial intelligence technology into edge routers from Cisco, and today the two IT giants are deepening their partnership again, as they aim for a bigger piece of the enterprise collaboration market being chased by the likes of fast-growing, popular upstarts like Slack, large incumbents like Microsoft and more. IBM and Cisco said they will now work together in a wide-ranging partnership, in which they will build apps that integrate Watson and other IBM services ...
 
Member Completion Exercises
21.11.2016
Try some member completion exercises. Reach out to 10 members of your community. Ask them about challenges they have faced in the last week. Then ask how they are trying to solve them now. Do they ask a friend? (Who/Why?) Do they search Google? (What terms do they use? What did they find?) Do they ask in the community? (What exactly does their journey look like?) Make sure the people they ask know about your community and the information it provides. In a smaller B2B community, a large amount of valuable traffic can be driven by very few people. Encourage ...
 
Network era km
21.11.2016
by Harold Jarche - I developed the network learning model from various sources over a decade as a way to describe the need to connect outside our workplaces in order to stay current in our professions and to be open to new and innovative ideas. The triple operating system is an organizational perspective on this relationship. In the network era, we need to understand the three network types that enable knowledge to flow: Connectivity Networks, Alignment Networks, and Productivity Networks. Organizations need to support the connections between these three ...
 
3 Workplace Trends Millennials Are Eliminating in 2017
21.11.2016
Millennials will continue to rapidly change the workplace in 2017. Here are three trends that probably won't make it to the next decade. The American work force has never been more diverse, with generations spanning from Baby Boomers to Gen X-ers and beyond. In recent years, however, Millennials (adults aged 19 to 35) have driven the biggest transformation in workplace dynamics. Experts and studies, for instance, tout how the Millennial generation is more collaborative than others and has a strong preference for remote work options. Additionally, ...
 
Next Practices vs. Best Practices
21.11.2016
Everyone bows down to the all, important benchmark. How many times have you heard someone say, "You only get what you measure"? Most organizations commit to identifying and measuring performance against industry best practice. Many have recognized the value of looking outside of their industry for practices that might provide a source of competitive advantage. Adopting existing best practice makes sense if you want to improve the performance of your current business model. Going beyond the limits of your current business model requires a network-enabled ...
 
Social Amplification: The Digital Workplace tool you're missing
18.11.2016
Much hot air, waffle and expert thought-leadership has been shared on the topic of Digital Workplaces. Despite a multitude of definitions, including my own, there are some common themes: it's the tools and services that an employee needs to do their job. It's not every day that we get to discuss a new potential member of the suite. So what are we talking about here? Social amplification tools were initially designed to give employees ready access to the company's social output, including Twitter and Facebook, and then make it easy for them to on-share ...
 
Battle of the chat apps: How Slack, Facebook Workplace and Microsoft Teams stack up to each other
18.11.2016
Work email is finally dying. The future is all about chat apps. Whether you work at a startup or a Fortune 500 company, you'll probably be using a work chat app soon, if you're not already. These tools make real-time collaboration a snap, letting you fire off quick conversations with colleagues on your phone or laptop, share documents and use your favorite third-party apps. At the head of the pack is Slack, which has grown like crazy since launching in 2013 and currently claims 4 million daily users and 1.25 million paid users. But social networking ...
 
The Very Best Intranets & Digital Workplaces
18.11.2016
What makes a great intranet one of the best? In short, a lot. It requires a tremendous amount of intelligent work, planning, investment, and highly engaged executives and employees. But like an exceptional human being (insert your own election joke), none is perfect. In fact, if you have a terrible intranet, in all likelihood, it will take years to fix (insert your own government joke). Cisco has had one of the very best intranets for years. But as some there will openly tell you, it's imperfect, and has been for years. Governance continues to be an ...
 
Standardized Processes: Great in Theory, Not in Practice
18.11.2016
The challenges of operating and growing a business are becoming increasingly complex for businesses of every size. Even relatively small companies now often need the ability to sell in different countries, operate in multiple regulatory environments and customize the customer experience they deliver based on attributes such as client profile, size, location or behavior. Business complexity at this level poses a huge challenge when it comes to successfully managing and standardizing business processes. Standard Processes Look So Good on a Flowchart Process ...
 
Punishing Failure vs. Rewarding Success
18.11.2016
The No Child Left Behind Act essentially punished failure. Data was collected from every school, universal standards were established, schools that didn't meet the standards had to follow a step by step plan to get back on track. Failure to follow the plan caused an escalating scale of punishments until control of the school was passed on to someone else. Race to the Top essentially rewarded success. States competed to win prize money in multiple areas based upon a points ranking system. Those that gained the biggest improvement were granted additional ...
 
The long path to being understood
18.11.2016
I sent an internal note to all of Acquia's 700+ employees today and decided to cross-post it to my blog because it contains a valuable lesson for any startup. One of my personal challenges -- both as an Open Source evangelist/leader and entrepreneur -- has been to learn to be comfortable with not being understood. Lots of people didn't believe in Open Source in Drupal's early days (and some still don't). Many people didn't believe Acquia could succeed (and some still don't). Something is radically different in software today, ...
 
The Modern Organisation's Hierarchy of Needs
18.11.2016
This was just a fun way of framing the way the world of work is moving within a very established framework - Maslow's Hierarchy of Needs. Each element in the hierarchy kind of speaks for itself but here are a few lines of elaboration for each. Creativity and Innovation I see this as the pinnacle of achievement. Everything else, as with the original framework, needs to be in place to get here but this is where the individual and organisation actualise. It's the raison d'être of our existence in my view. If the organisation is not constantly innovating ...
 
Extreme Onboarding: How to WOW Your New Hires Rather Than Numb Them
17.11.2016
When you survey recent hires after they've gone through traditional onboarding, they unfortunately often describe it as "a mind numbing experience" because of its focus on dry policies and videos, sign-ups and filling out forms. Hiring managers frequently see onboarding as an afterthought with very little business impact. But you might be surprised to learn that data from the consulting firm BCG, reveals that onboarding ranks #2 (after recruiting) with the second highest business impact of all of the 22 HR practices. In fact, firms that execute it well ...
 
Working out Loud for a Better World - Part I
17.11.2016
by Susan Scrupski - It was about six years ago that the concept of "Working out Loud" started picking up traction in the blogosphere. It was an easy way to describe the contagious, fun way to work in a more transparent, generous, and authentic way. Of course, you needed a platform to work out loud on, but the tribe who was following this new mode of corporate conversation, communication, and collaboration was already well aware of the power of enterprise social networks. My friend, Bryce Williams of Eli Lilly, an inaugural member of The 2.0 Adoption ...
 
Why Extroversion Isn't a Requirement for Community Managers
17.11.2016
As part of a company comprised mostly of introverts, I thought I'd take a look into the reasons extroversion is not a requirement for community managers. Lately, we introverts have been quietly self-satisfied with the growing visibility of our personality type in a world that often values extroversion - especially in the workplace. Extra-especially if that workplace happens to be in highly social marketing/agencyland. As part of a company comprised mostly of introverts, I thought I'd take a look into the reasons extroversion is not a requirement for ...
 
72 Content Types you have to know about
17.11.2016
There is a lot of content out there. Especially on the web. I would even argue there is too much content out there. And we are all adding to it. Sometimes even without realising we are adding so much to the pile of content already existing. As with many things, it's always a good thing to realise what exactly we are doing. That starts with understanding what different content types are. In this article, you will find a list of 72 different types of content you might be creating. Use this to explain within your business what it is you are doing or should ...
 
It's time to step up
17.11.2016
by John Stepper - Things did not turn out the way I hoped they would. What should I do next? I could be angry, and make my anger visible with a nasty comment on social media. I could search the internet for extreme examples and share those that validate my fears and beliefs, ignoring my confirmation bias. I could taunt or confront people who have different opinions, mocking them for their obvious lack of principles and education. I could defriend the few in my network who disagree with me, thereby repairing the small breeches in a social bubble I have ...
 
Coffee Talks: How To Brew Knowledge Share Culture In Your Company
16.11.2016
It's Friday afternoon: Do you know where your coworkers are? If they're Trello employees, since August 2016 the answer has likely been: at Coffee Talks. Coffee Talks (name inspired by MailChimp) are a Friday afternoon event where Trellists share their specialist knowledge about Trello the app or Trello the company with each other in the form of thirty minute to one hour presentations. Knowledge management is a big deal for organizations that want to continue to innovate and grow. Studies have shown that Fortune 500 companies lose at least $31.5 billion ...
 
ESN are ghost towns
16.11.2016
The promise of a successful ESN deployment is appealing to businesses: implement a social platform for your workplace, with employee profiles, activity streams, document sharing, groups, discussion forums and microblogging; watch employee collaboration bloom for brainstorming ideas, answering each other's questions, discovering colleagues with valuable expertise, co-editing marketing materials, sharing sales leads and collaborating on a new product design. Yet, many companies struggle to achieve the level of user adoption and engagement for ESN suites ...
 
Slack vs. Microsoft Teams: A feature comparison
16.11.2016
Understand the most significant differences and similarities of Slack and Microsoft Teams. Microsoft recently announced the introduction of Microsoft Teams. A chat-based collaboration platform integrated with Office 365. The solution is being touted as Microsoft's answer to Slack. Teams is still in preview and will be generally available in the first quarter of 2017. And while advertised features of Microsoft Teams such as the people-finding Who-bot have yet to be released, we have prepared this quick feature comparison of Slack and Microsoft Teams as ...
 
Digital Assets: They're Only Useful If You Can Find Them
16.11.2016
Companies can make use of can make much more efficient use of their data by tagging their digital assets appropriately, which enables their users to search on then and categorize them in a more specific way. Tagging also reduces duplication across the company, especially from assets stored repeatedly on multiple users' desktop computers. Those are some of the insights Mauro Baquero, a systems engineer at WAVE Corp., shared at CMSWire's DX Summit 2016. "To make the digital content much more interesting and engaging to the user -- and to have ...
 
Journey from email - part 3
16.11.2016
#NoEmailDay? Let me start by saying, email is great. Email was born in the 1970's to US-based scientific communities such as MIT but really only really took hold of businesses when Microsoft bought Hotmail in 1997; with around 30 million users. By 2012 this email service morphed into Outlook with over 400 million users today. Email improved the speed and ease of doing business for almost everyone. And saved a lot of fax paper. 20 years on however, the overuse of email is a major cause of employee stress. When email's unconsciously used for virtually ...
 
Working Out Loud - Frequently Asked Questions
16.11.2016
by John Stepper - What is Working Out Loud Working Out Loud is an approach to building relationships that can help you in some way. It's a practice that combines conventional wisdom about relationships with modern ways to reach and engage people. When you Work Out Loud, you feel good and empowered at the same time, because the practice taps into your intrinsic needs for autonomy, mastery, and purpose. As people across an organization Work Out Loud, work becomes more effective and fulfilling, and the culture becomes more open and collaborative. Related ...
 
What Kind of Community Is It Really?
16.11.2016
Having a newcomer thread on a customer support community doesn't usually work well. Neither does asking members how they're doing, what their average day is like, or their plans for the weekend. That's because the community is functional. 99% of people just want to resolve their problem in the quickest possible time. Trying to build a sense of community on a customer support community doesn't work well (I'd argue these are communities in name only, but smarter people might disagree). A big challenge today is to honestly recognize the type of community ...
 
Digital Transformation And The Upside-Down Organization
16.11.2016
Gone are the days when a company's C-suite monopolizes decision-making. The traditional organization of a business -- the C-suite at the top, employees executing their commands, and consumers accepting what decision-makers crank out -- has been turned upside-down thanks to digital transformation. Now, the consumer is in the top position. Welcome to the future of business. Stay Agile With Digital And Staff Shake-Ups I've said it before, and I'll say it again -- your enterprise must adopt new technologies to stay agile. If the digital transformation hasn't ...
 
Getting "Liked": Is Content Overrated?
16.11.2016
We are regularly bombarded with the message that "Content is King", quickly followed by a plethora of methods, tips and even tricks on how to make our content more attractive i.e. being "Liked" by many. Social media has introduced the "Like" button so we can more explicitly signal our appreciation of the content that we are exposed to. But how much is appreciation directed by the "content" of that message and how much is that appreciation directed by the messenger? We have some recent analytics that provides some new insights on this. Content or Messenger? ...
 
Kommunikation, an die Arbeit!
15.11.2016
von Siegfried Lautenbacher - Digital Workplace bedeutet mehr als das Aufhübschen von Intranets. Um für die Zukunft gerüstet zu sein, müssen Unternehmen ihren Mitarbeiterinnen und Mitarbeitern eine echte Zusammenarbeit in digitalen Teams und Communities ermöglichen. Damit kehrt Kommunikation zurück in die Arbeit: vernetzt, beteiligt, performant. Der digitale Arbeitsplatz: ein Modewort, das sehr schwammig und in unterschiedlichen Bedeutungen verwendet wird. Doch die Entscheidung, einen digitalen Arbeitsplatz einzuführen und zu gestalten, ist keine Frage ...
 
Umfrage: Mit der Digitalisierung steigt die Arbeitsbelastung
15.11.2016
Die Digitalisierung ihrer Arbeitsplätze macht vielen Menschen das Leben schwerer. Das geht aus einer repräsentativen Umfrage des Deutschen Gewerkschaftsbundes (DGB) hervor, die in Berlin vorgestellt wurde. Dabei gaben 46 Prozent der Betroffenen an, dass ihre Arbeitsbelastung durch die Digitalisierung größer geworden sei. Nur 9 Prozent berichteten von einer geringeren Belastung. "Digitalisierung macht unser Leben nicht bunter und vielfältiger", sagte der DGB-Vorsitzende Reiner Hoffmann. "Die Art und Weise, wie Technik eingesetzt wird, scheint keinen essenziellen ...
 
Social Change Communications
15.11.2016
by Peter Bjellerup - Seriously, I should rebrand this blog a "splog", a sporadic blog! It's been two and a half months since my latest blog post. Shame on me! I have to change my habits. change-aheadTalking about change, let's continue where I left off late August; changing change management. I promised then to expand on how an Enterprise Social Network (ESN) can facilitate your change management efforts. Obviously, the inner circle can leverage a wide range of tools to make their work more efficient. They can develop and manage their plans in a community, ...
 
Managing a Community Volunteer Team
15.11.2016
Once you have a volunteer team in your community, there are steps you can take to ensure they stay motivated and continue to work on their tasks as efficiently as possible. When you're working on the community and social team for a small employer, you'll often find that there's only enough resources available to keep a team of one, you. However, that doesn't slow down the demands on your time. One good solution to this problem is to turn to a volunteer team, who can help take care of some of the basic, high volume tasks, leaving you with more time to ...
 
The Dandelion Principle: Redesigning Work for the Innovation Economy
15.11.2016
Like weeds in a green lawn, people who are "different" -- whether behaviorally or neurologically -- don't always fit into standard job categories. But if you can arrange working conditions to align with the abilities of such individuals, they can add significant value. At its annual user conference in May 2013, German multinational software giant SAP AG announced plans to hire hundreds of people diagnosed with autism, with a target of having people with autism represent 1% of the company's work force by 2020.1 The Merriam-Webster dictionary defines autism ...
 
Towards a more humane workplace
15.11.2016
by John Stepper - If you want to mistreat someone, it helps to think of them as something other than human. And so, unfortunately, you'll notice the same tactics used at work as in some of the greatest atrocities against humanity. Yet there's hope - and evidence - that the social platforms firms are introducing will make your firm a more humane place. De-humanizing tactics A self-evident truth Self-evident truths at work Evidence & optimism [...] ...
 
Martec's Law: the greatest management challenge of the 21st century
15.11.2016
Three years ago, I described a conundrum that I dubbed Martec's Law: Technology changes exponentially, but organizations change logarithmically. As shown in the graph above, we know that technology changes at an exponential rate. This is the phenomenon of Moore's Law -- and, more broadly, Kurzweil's Law of Accelerating Returns. But we also know that human organizations don't change that quickly. Changes in behavior and culture take time. There are only so many changes in people, processes, and technology that an organization can productively absorb at ...
 
Ja, ich nutze ein internes Social Network. Aber warum eigentlich?
14.11.2016
von Prof. Dr. Eric Schott - Gerade ist die Themenwoche "Zukunft der Arbeit" bei der ARD zu Ende gegangen. Ein guter Zeitpunkt zu reflektieren, wie sich eigentlich meine eigene Arbeit verändert bzw. "digitalisiert" hat. Seit längerem arbeite ich intensiv mit unserem internen Social Network (basierend auf Yammer). Von solchen sogenannten Enterprise Social Networks (ESN) wird viel erwartet. Sie sollen einen wichtigen Beitrag zur schlanken, aber intensivierten Kommunikation leisten und im Unternehmen den vernetzten Austausch der Mitarbeiter fördern. Damit ...
 
Learnings: When employees praise each other in public, good stuff happens!
14.11.2016
"How do you know, if your leadership activities actually pay off? You measure who your employees have as role models - and why." During the last eight months we've been encouraging employees to use the 'praise' function on Yammer (an internal social media tool) to give a thumbs-up or a pat-on-the-back to colleagues who deserved it. The purpose was to get the positive feedback out in the open; to shed light on who (and what) the role models are on peer level, and hence to strengthen personal leadership. Also, to establish something that was NOT controlled ...
 
The Collaboration Community's Big Dirty Productivity Secret
14.11.2016
Central to the business case for any intranet or enterprise social tool is the promise of productivity. Making information easier to find and streamlining tasks can, the sales patter goes, release thousands of hours of staff time to be used more effectively. According to McKinsey, the average worker spends 28 percent of their day dealing with email. This time, they argue, can be unlocked through the use of social and collaborative tools, raising the productivity of knowledge workers by 20 to 25 percent. The big dirty secret of the collaboration community ...
 
Collapse of Trust and Digital Transformation
14.11.2016
by Gerry McGovern - Globally we are facing a collapse of trust. Governments, brands, institutions, experts are all facing a crisis of legitimacy. Digital is an accelerant in this collapse and in the making of a radically different world. How do we navigate this historically significant transformation? The anchors of society are loosening. The traditional certainties are fading. It's getting harder to know the present, let alone predict the future. People are aware that they are faced by enormous change but a growing number of them are no longer turning ...
 
Do You Have the Will for Digital Transformation?
14.11.2016
by Gerald C. Kane - Successful digital transformation requires boldness and action, not secret knowledge. The ancient Greeks developed a philosophical concept called gnosis, which referred to a secret knowledge that allowed its possessors to achieve enlightenment. This secret knowledge was possessed only by a select few, who occupied a privileged position above those who did not possess it. Many organizations regard digital transformation in a similar way. They believe the path to successful digital business transformation requires secret knowledge, ...
 
Discussions on digital: How large and small companies build a digital culture
14.11.2016
Experienced digital leaders know that when it comes to agility versus stability, start-ups and large companies can learn a lot from each other. Building a digital culture has emerged as a key challenge for companies looking to thrive in the modern business era. How to build and adapt that culture is an issue that both large and smaller businesses struggle with. In this podcast, Brian Gregg, a partner in McKinsey's San Francisco office who leads our consumer digital-excellence initiative, explores this issue with some of Silicon Valley's leaders. Participating ...
 
#WOLWeek Day 7: Plan Next Step
14.11.2016
by Simon Terry - Today is the last day of Wolweek. This event will soon be done. The stone disappears and the ripples spread. Are you ready to go with them? The Human Work Continues Working out loud this week has clarified purposes, created connections, deepened relationships and expanded shared context. None of that ends. This week has been about the human part of our work. That part always goes on, even when there's no more work. When an external impetus falls away, we only continue with an internal one. Now it is up to you. The best way to continue ...
 
Transforming The Future Of Work: Top Five Trends
14.11.2016
Today's innovations are making tomorrow's workplace more digital while enhancing the human experience. Buildings and space that anticipate your needs. Collaboration with robots. Cafes, parks, and airports as the new office. The workplace is evolving more rapidly than ever, and employers have seen dramatic shifts in where, when, and how employees work. Here are five workplace trends that organizations should know so that their facilities can best support a digital, flexible workforce, according to JLL. Smarter Buildings For Digital Workers Innovative ...
 
Digitaler Wirkungsindex
11.11.2016
von Harald Schirmer - Wie groß ist Deine Wirkung in der digitalen Welt? Langsam aber sicher nimmt der Reifegrad moderner Kommunikation und Zusammenarbeit zu. Das Verständnis, das eine globalisierte Welt, mit verschiedenen Kulturen, in Unternehmen mit verschiedenen Funktionen, Bereichen, Branchen nicht nur per eMail und Telefon oder persönlichen Treffen ihre stetig komplexeren Herausforderungen lösen kann wächst. Wer sich jetzt mutig auf eine Lernreise in die digitale Welt macht, wird als person und als Organisation große Wettbewerbsvorteile haben. Heute ...
 
Observations of a burned out corporate soldier turned entrepreneur
11.11.2016
As I reflect on the year 2009, my first full year at my new startup, I thought I would share my observations as I look back at the challenges that I used to deal with throughout my long corporate career. In November of 2008, I joined a startup called M-Dot Network as CTO and employee #1. I had spent the first 23 years of my professional career working for medium sized corporations with IT shops in the 100-300 person range (Note: I enjoyed working at all of these companies and learned valuable lessons). I started out as a programmer working on mainframe ...
 
3 Steps to Increase Yammer Engagement
11.11.2016
At Sideways 6, we've talked with more than one hundred large UK firms about how they use Yammer and how this is working out for them. Our Yammer management extension is in use at some of the UK's most well-known companies. This article/interviews focuses on general lessons we've learned about Yammer in recent years. McKinsey finds that today almost 70% of companies use enterprise social networks and that the improved levels of collaboration can lead to productivity increases of 20-25%. In principle, these findings paint a bright future ...
 
#WOLWeek Day 6: Celebrate Help
11.11.2016
by Simon Terry - Welcome to International Working Out Loud week which will run from 7-13 November 2016. The Theme of this Wolweek is "Working and Sharing Purposefully". Each day this week this blog will share a discussion of the 7 Days of Working Out Loud post. Throughout the week and in the coming weeks we will also be sharing blogposts, interviews, and other content to help practitioners of working out loud to lean and to spread the movement. We made it to the end of the working Wolweek. The weekend is a time to relax (a little), build relationships ...
 
How Workplace Design Impacts The Employee Experience
11.11.2016
by Jacob Morgan - Diane Hoskins is the Co-CEO of Gensler, which is a global design firm that focuses on creating a better world through the power of design. The company started in San Francisco 50 years ago and they now have about 5,000 employees and 46 offices all over the world. Hoskins has degrees in Architecture and Business. Over the past 10 years Gensler has been conducting research on workplace design and how it affects productivity, innovation and competitive dynamics. In all of their research they came to the conclusion that workplace design ...
 
Think older workers struggle with technology? Think again
11.11.2016
Don't let the millennial buzz fool you. Older workers handle and adapt to new systems better than younger people. Conventional thinking assumes that older workers have trouble adapting to new technologies. That notion is nothing more than a stereotype, but it's a harmful one that could make life difficult for IT professionals over the age of 50 who are searching for new jobs. And now the results of a new survey suggest that the stereotype might not be accurate after all. Cloud storage provider Dropbox and Ipsos Mori, a London-based market research ...
 
What the world needs now...
11.11.2016
by John Wenger - ...is love sweet love. As Burt Bacharach and Hal David said, that's the only thing that there's just too little of. I shall resist reminding you of the many horrible and ugly things happening in the world. I shall refrain from listing the many many incidents of casual interpersonal violence that occur all too often in our daily lives. You know. Some of you will have heard of Project Aristotle, in which Google set out to discover the secret of its teams' successes. Data was mined. Of course it was; this is Google after all. Initially, ...
 
A source of strength in times of uncertainty
10.11.2016
by John Stepper - It's going to happen to you. Maybe your company will cancel your project, or your trusted boss will resign. Maybe an event in your personal life will make you unsure of the future. Maybe your country's election will leave you numb with disbelief, fear, and anger. What will you do when it happens? My own instinct is to react, to disengage completely or to work myself up into a frenzy of anxiety, replaying the issue over and over. But during the last few years, a simple practice has helped me through many challenges. I ask myself these ...
 
Digital Hub Platforms Can Improve Enterprise Collaboration
10.11.2016
Looking for the perfect digital hub? Then look in the camera. That's right, the perfect digital hub is you. Who else -- or what else -- can perfectly integrate the plethora of digital productivity tools to maximize not only your own personal productivity, but also the productivity of those you choose to work with? Digital Hub Platforms All right, this is a bit tongue in cheek. But I'm sure many of you are feeling that this is exactly the role you currently play -- and could use some help. The good news: This help is coming in the form of digital hub ...
 
5 Places Where Social Collaboration Tools Help Business Processes
10.11.2016
Social and collaboration tools in the workplace get a chance to shine when put to work to improve specific business processes. It's not about transparency for transparency's sake. Or an opportunity for shameless self-promotion. And while they do offer some so-called "soft" benefits in terms of creating the digital water cooler, social solutions provide the greatest value when used to find and connect with experts, documents and key information. It helps employees stay up-to-date on the progress of a given process or project, and to share documents ...
 
Successful Digital Experience Strategy Takes Cross-Disciplinary Collaboration
10.11.2016
Digital experience (DX) initiatives are complex, multifaceted and require expertise across many areas of the organization. Since digital content is consumed across multiple channels and in multiple contexts, technology teams, designers, marketers and lines of business all have their hands in the mix. Many DX Perspectives DX Requires Cultural Change DX Requires Design Thinking DX Requires Distributing Control [...] ...
 
Is "working out loud" collaborating or sharing?
10.11.2016
by Dennis Pearce - This week (November 7-13, 2016) is International Working Out Loud Week (follow #WOLweek and @WOLweek on Twitter to keep up with all the fun). Some people wonder whether WOL is something new or just a fancy new age, high-tech name for collaborating or sharing, things that people have done for thousands of years. I believe that WOL is something new, something completely different from sharing or collaborating, something that would be highly difficult or even impossible if not for the advent of the internet, social media, and social business ...
 
WOLWeek Day 5: Share a Need
10.11.2016
by Simon Terry - Welcome to International Working Out Loud week which will run from 7-13 November 2016. The Theme of this Wolweek is "Working and Sharing Purposefully". Each day this week this blog will share a discussion of the 7 Days of Working Out Loud post. Thoughout the week and in the coming weeks we will also be sharing blogposts, interviews, and other content to help practitioners of working out loud to lean and to spread the movement. Day 5: Share A Need You need help. Your stakeholders need help. Working out loud is way to come together to ...
 
Working Out Loud in Action: Richard Martin and Kenneth Mikkelsen, Authors of The Neo-Generalist
10.11.2016
by Simon Terry - An interview with Richard Martin and Kenneth Mikkelsen, authors of The Neo-Generalist, on the book, the changing nature of work and the role of openness and adaptability in work. Simon Terry: Your book, The Neo-Generalist, which I strongly encourage people to read, describes a new dynamic many people pursue of being both a specialist and a generalist. Most business books are prescriptive but you describe a very open and inclusive concept. What drove this focus? Kenneth: Most business books are deceptively simple. They tempt us with catchy ...
 
How to Calculate the ROI of Online Communities
10.11.2016
by Richard Millington - We often struggle to prove the tremendous value of community work. As a result, successful community teams have seen their budgets cut and staff contracts terminated. We need to do much better. We often struggle to prove the tremendous value of community work. As a result, successful community teams have seen their budgets cut and staff contracts terminated. We need to do much better. In our research, we uncovered hundreds of methodologies to calculate the value of community. Unfortunately, few of these methodologies would survive ...
 
Digitalisierung ohne Ende - und wo bleiben Mitarbeiter und Management?
10.11.2016
von Anne M. Schüller - Dieser Blogbeitrag nimmt teil an der Blogparade der HR-Messe Zukunft Personal. Das Thema heißt: #DigiEmX: Digitalisierung ohne Ende - aber wo bleiben die Mitarbeiter? Unter anderem geht es dabei um folgendes Statement: Büroangestellte verplempern 20 Arbeitstage im Jahr mit langsamer, veralteter oder komplizierter Technik. Das ist - leider - korrekt. Und ich ergänze: Mitarbeiter verplempern noch viel mehr Zeit mit überbordender Bürokratie: mühsame Genehmigungsverfahren, überflüssiger Papierkram, antiquierte Routinen, lästige Arbeitsabläufe, ...
 
Dear Social Business Evangelist, Where Art Thou?
09.11.2016
by Luis Suarez - There used to be a time when social business evangelists were perceived, mainly, as disruptors, to a certain degree, of any given status quo within the corporate environment out there at large. They were optimists, outrageous, somewhat heretic, true rebels at work, free radicals to some extent. Perhaps even a bit of hippie 2.0 in each and every one of them. They were, essentially, the change agents who were helping act as catalysts for that business transformation that was becoming a full socially integrated enterprise. What happened ...
 
Meet the Hashtag: Your Modern Day Water Cooler
09.11.2016
by Lynn Abaté-Johnson - With nearly 2 billion monthly active users across social platforms such as Facebook and Twitter alone, it's no secret that a business can benefit from social media. But many business owners (large and small) still seem to be as perplexed today as they were five years ago. Business owner: meet the hashtag! When I first started my own Social Business Agency, I began teaching a "Social Media Basics For Business" courses. By far, the most common question I received was about the hashtag: what it was, what it did, and why it was used. ...
 
Where's Your Company with Digital Transformation: Novice, Capable or Innovator?
09.11.2016
igital transformation has struck companies large and small, yet many don't know how to move their efforts to the next level. Success requires executives to continuously promote strategies designed to both spur innovation and generate revenue. Their business must be ready to scale digital processes and capacity to serve new audiences and new markets at the drop of a hat. But before companies can experience true success, they need to honestly assess how digitally innovative they are in comparison to their industry. In our experience, there are three ...
 
Strategy Should Make You Feel Uncomfortable
09.11.2016
To do a few things extremely well you would need to stop doing most of the things you're doing today. This is the entire purpose of strategy. Strategy should force through really difficult decisions about what you're not going to do, which battles you're not going to fight, just to focus on the things that really do matter. Most people avoid this. They create strategies to help them do what they're doing even better. This isn't strategy, it's wishful thinking. A strategy should make you feel uncomfortable. If it doesn't, it's probably not a strategy. ...
 
Enterprise Search Means Finding Information, Not Just Documents
09.11.2016
by Martin White - Findwise once again released its annual Findability Survey late in October during its annual Findability Day conference in Stockholm, the only remaining enterprise search-focused event in Europe. The Findability Survey has grown in authority over the years and this year is no exception. I had the pleasure of working with the report's author, Mattias Ellison, to make the survey as relevant as possible to enterprise search managers. This year's report comes in two sections: 1. search trends from 2012 to 2016 and 2. a strategy ...
 
WOLWEEK Day 3: Make a Contribution
09.11.2016
by Simon Terry - Welcome to International Working Out Loud week which will run from 7-13 November 2016. The Theme of this Wolweek is "Working and Sharing Purposefully". Each day this week this blog will share a discussion of the 7 Days of Working Out Loud post. Thoughout the week and in the coming weeks we will also be sharing blogposts, interviews, and other content to help practitioners of working out loud to lean and to spread the movement. Day 3: Make a Contribution Generosity is a core element of Working Out Loud. With our purpose and communities ...
 
#WOLWeek Day 4: Share Progress
09.11.2016
by Simon Terry - Welcome to International Working Out Loud week which will run from 7-13 November 2016. The Theme of this Wolweek is "Working and Sharing Purposefully". Each day this week this blog will share a discussion of the 7 Days of Working Out Loud post. Thoughout the week and in the coming weeks we will also be sharing blogposts, interviews, and other content to help practitioners of working out loud to lean and to spread the movement. Day 4: Share Progress Real progress is not measured by our efforts but by the shared progress for others. Work ...
 
Is Agile The Antidote To Your Horrible Boss?
09.11.2016
by Steve Denning - If you've toiled in a big organization for any time, you're familiar with the whips and scorns of an insolent supervisor and the sneer of cold command. In the midst of multiple put-downs and slights of your best efforts, it's little consolation that your horrible boss is just as unhappy as you are. You may even suspect that those at the very top are just as frustrated by the constraints imposed on their position. If you think about it for a bit, late one evening after a hard day over a glass of wine, or perhaps something stronger, ...
 
Digitaler Wandel braucht mehr als Veränderung
08.11.2016
Geht es um die digitale Transformation unserer Unternehmen, sprechen wir meist von "Industrie 4.0" und wie wir diese bewältigen können. Warum so viele darüber reden, aber keiner eine Lösung findet, liegt an einem grundlegenden Missverständnis. Während bei den letzten drei industriellen Revolutionen der Charakter einer "fundamentalen Veränderung" erst im Nachhinein zugeschrieben wurde, haben wir die Industrie 4.0 selbst ausgerufen und uns zu ihren Experten bestimmt. Es wäre jedoch vermessen zu glauben, dass einige Wenige die Antworten auf eine Entwicklung ...
 
Wahnsinn im Postfach: Die größten E-Mail-Sünden
08.11.2016
Suchen sie oft nach einer E-Mail? Mailen Sie an möglichst viele Adressaten? Treffen Sie gar Entscheidungen per E-Mail? Gratulation, Sie sind ein E-Mail-Sünder und kommen ihrem Unternehmen teuer zu stehen. Erinnern Sie sich noch, wie wir ohne E-Mails gearbeitet haben? Briefe wurden diktiert oder per Hand vorgeschrieben. Die Sekretärin hat mit dem Chef besprochen, wer den Brief als Kopie erhält und wie der Betreff formuliert werden muss, damit man ihn in der Ablage wiederfindet. Heute schreiben auch hochrangige Manager und Experten ihre E-Mails selbst ...
 
A Tale of Two Socials
08.11.2016
by Mark Britz - "It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness." - Charles Dickens Social has come a long way, the notion of its importance in business reborn through works like the Agile Manifesto and Cluetrain over 15 years ago and propelled first by Web 2.0 and then through enterprise social technology. But there now appears to be a division of direction. On one hand social and social technology can extend and expand human interactions like nothing else. It can transform business from ...
 
The state of social collaboration in the digital workplace
08.11.2016
With the recent introduction of its new Workplace platform, Facebook is entering an already crowded enterprise social collaboration space. Although Workplace features a big name, does it really offer anything new to businesses who are more interested in profits than page views? The dream of enterprise social collaboration is not just a workplace in which employees eagerly adopt a company's systems and solutions, but also full IT control over security and reliable ways of measuring worker performance and productivity. In addition, employees and teams ...
 
Enterprise Collaboration Means Finding the Right Mix
08.11.2016
Upgrade, augment or replace? There's never been a better -- or more confusing -- time in enterprise collaboration. With stalwart vendors continually adding to their suites and new players entering the space every day, it seems that most businesses should be able to find the ideal application to meet their needs. Making Sense of a Complex Collaboration Landscape The Collaboration Hub of the Future Working Anywhere Flexible Borders Search People Centricity It All Comes Down to Your Collaboration Mix [...] ...
 
#WOLWeek Day 2: Make a Connection
08.11.2016
by Simon Terry - Welcome to International Working Out Loud week which will run from 7-13 November 2016. The Theme of this Wolweek is "Working and Sharing Purposefully". Each day this week this blog will share a discussion of the 7 Days of Working Out Loud post. Thoughout the week and in the coming weeks we will also be sharing blogposts, interviews, and other content to help practitioners of working out loud to lean and to spread the movement. Day 2: Make a Connection Working out loud exposes us to the networks of other people in our work. Understanding ...
 
What Should A Great Community Strategy Do?
08.11.2016
Most community strategies are a collection of tactics bundled together from books, blogs and conferences. They try to help you do what you're doing better. But a strategy isn't about optimizing what you do. A strategy decides what's worth doing in the first place and allocates your resources to do these things unbelievably well. You can spend your entire year doing routine tasks like welcoming every new member, writing content to fill your calendar, hosting AMAs, interviewing experts, writing your newsletter, organizing meetups, initiating new discussions, ...
 
If you can't trust your employees to work flexibly, why hire them in the first place?
08.11.2016
When I conducted some research with Millennials I found that flexible working was vital for any modern employee, with 91% saying flexible working was important and 92% saying they wanted the option to work from home. Interestingly however, 66% said they would prefer to work more in the office than at home and 0% saying they would want to work exclusively from home. As someone who has worked 100% in the office, 100% at home, a mixture of both and on the road travelling round the country, I have had a fair amount of experience of the various ways of working. ...
 
How to solve problems, from an inventor with 200+ patents
08.11.2016
Robert Fischell invented the rechargeable pacemaker and the implantable insulin pump -- not to mention helped create the precursor to GPS. The 87-year-old shares a peek into his creative process. Perhaps you have a family member who's alive because of a flexible coronary stent. Or a friend who manages her diabetes with an implantable insulin pump. Or, even more likely, maybe today you used an app on your smartphone to get directions, plotted with the help of GPS. If any of the above is true, you can thank Robert Fischell, intrepid inventor and winner ...
 
Digital Transformation mit der Uni St Gallen
07.11.2016
von Harald Schirmer - Erfahrungsbericht zur firmenübergreifende Strategie-Zusammenarbeit zum Thema Digitale Transformation mit der Universität St. Gallen. Immer mehr Organisationen (oder besser die Organisationsentwicklungsverantwortlichen) arbeiten zusammen, lernen voneinander und sorgen für schnelle Verbreitung der erfolgskritischen Aspekte. Mit der Universität St. Gallen und Dr. Sebastian Frankenberger (auch Executive Director der SwissVBS und jetzt auch auf Twitter: @s_frankenberger) konnten wir mit 5 Studenten Teams die Herausforderung "Digitale ...
 
Niedrigschwellig und bildgewaltig: So funktioniert mobiles Intranet
07.11.2016
von Oliver Chaudhuri - Unterwegs am Flughafen, in Auto, Bus oder Bahn - Firmen-Nachrichten und -Informationen wandern zunehmend auf Tablet und Smartphone. Wie lässt sich das Angebot so optimieren, dass es von Mitarbeitern gerne genutzt wird? Tipps von Oliver Chaudhuri, Principal Consultant Kommunikation und Geschäftsstellenleiter Düsseldorf bei Hirschtec: Bildergalerien Videostatements Blitzumfragen und One-Click-Votings Content-Snippets Info- und Pfadgrafiken Illustrationen und Avatare, Icons und Piktogramme Kurzinterviews [...] ...
 
Understanding the Vision for Your Intranet
07.11.2016
One of the first things any agency does when undertaking a new project involving the development of intranet solutions, is taking the time to fully understand their client's vision. By understanding their long term goals and ambitions, this can help us to define their strategy; achieve clarity, but more importantly, create a roadmap of essential developments. Take the following scenario based on a large corporate/global intranet. Here we have highlighted some of the consistent elements that we regularly come across when creating the vision, and of which ...
 
So long, app silos: And welcome to the digital workplace hub
07.11.2016
by Dion Hinchcliffe - What do these new digital workplaces as platform need to entail to succeed? As business applications continue to proliferate in the workplace, enterprises have begun to realize that their ever-more complex landscape of digital tools for their workforce should be more effectively organized and integrated to better deliver their full value and provide returns on their often significant cumulative investment. The consumerization of the workplace in recent years has had many implications for worker productivity and effectiveness: There ...
 
Group Chat Emerges as the Hottest Thing in IT
07.11.2016
Chat is becoming the backbone of many businesses, bringing together both people and multiple software programs. Forget artificial intelligence. Forget the cloud. Forget everything you think you know about what will separate the winners and losers among business-technology vendors. The defining turf war of the next decade will be group chat. It sounds ridiculous. How could something pitched primarily as a "replacement for email" prove more important than other technologies, from productivity software to storage? The answer: Chat is becoming the backbone ...
 
Digital Workplace Design Needs a Human-Centered Approach
07.11.2016
For knowledge workers dealing with non-routine problems or projects, the effectiveness of the tools they use to work together plays a key role in their productivity. While a poorly designed system that automates or streamlines tasks can also impact productivity, those issues are generally solvable with better fit for purpose solutions. But when people use technology to collaborate, we are faced with a more complex dynamic between groups of people and the digital tools they use. Work Doesn't Happen in a Vacuum Understand the Context Elements of Digital ...
 
10 Challenges To Scale An Online Community or Social Network
07.11.2016
The challenges are quite predictable: Rising levels of spam and abuse Declining quality of discussions Declining sense of trust/community Participation inequality Highlighting quality and authority Answering questions at scale Privacy, security, and legal threats Building echo chambers and restraining activism Demands upon technology Managing a team and volunteers [...] If you're growing an online community, none of the above should come as a surprise. The very best of us are those who can figure out innovative solutions to tackle each of the above. ...
 
Knowledge as a social process
07.11.2016
Walker's Wagon Wheel tavern in the 1970s has a particularly important place in innovation history. Its name provides a great description of its role - like spokes on a wheel people and ideas converged on its centre and on a Friday night the air was full of conversation. Ideas flew around the place, colliding and often crashing in flames on the floor. But some of them fused, became something bigger, began conversations which carried on over the coming weeks and grew into new businesses. Its location was also important - Mountain View, San Francisco, close ...
 
Knowledge Management Documentation
07.11.2016
by Stan Garfield - Seventh in a series of 50 Knowledge Management Components Documentation: user guides, manuals, and help files that allow users to read about what is expected of them, the people, processes, and tools available to them, and how to use all of these in order to share, innovate, reuse, collaborate, and learn. Complete and effective documentation supports training, communications, and user assistance. It is a good way to demonstrate knowledge sharing and reuse, and allows users to learn about all elements of a KM program. The types of documentation ...
 
Knowledge Management Communications
07.11.2016
by Stan Garfield - Eighth in a series of 50 Knowledge Management Components Communications: vehicles for informing current and potential users about progress in the KM initiative through web sites, team spaces, portals, wikis, forums, conference calls, blogs, newsletters, distribution lists, and links. Timely communications are critical to successfully introducing a new KM initiative and to keeping the organization informed on implementation progress. Some information needs to be communicated repeatedly, since you won't reach everyone at any one ...
 
Working out loud in perpetual beta
07.11.2016
by Harold Jarche - So it's international working out loud week and this year people are encouraged to follow a seven-day structure. Share a purpose Make a connection Make a contribution Share your progress Share a need Celebrate, Help Plan next steps These seven components can help make work teams more effective as they collaborate to achieve some purpose. Working out loud requires purpose, or it's not work. Collaboration means taking action. In order to learn, people need to share. They need to make connections, between ideas as well as people. But ...
 
WOLWeek Day 1: Share Purpose
07.11.2016
by Simon Terry - Welcome to International Working Out Loud week which will run from 7-13 November 2016. The Theme of this Wolweek is "Working and Sharing Purposefully". Each day this week this blog will share a discussion of the 7 Days of Working Out Loud post. Thoughout the week and in the coming weeks we will also be sharing blogposts, interviews, and other content to help practitioners of working out loud to lean and to spread the movement. Day 1: Share Purpose Working out loud is about sharing your work as it progresses so that others can learn and ...
 
A conversation about Working Out Loud Week
07.11.2016
Today, we are featuring an interview with Simon Terry from Change Agents Worldwide--a network of professionals specializing in future of work technologies and practice--and Angus Florance, from the Product Marketing team at Yammer. Members of Change Agents Worldwide actively practice, consult on and advocate Working Out Loud. Simon, you are an advocate of working out loud and a co-founder of International Working Out Loud Week, what is working out loud about? Why are we talking about working out loud in Yammer now? When people hear the idea of sharing ...
 
These 10 Employee Skills Will Soon Be In Huge Demand
07.11.2016
A new infographic shows that six key factors are driving the change we're seeing right right now: extreme longevity, the rise of smart machines and systems, our computational world, new media ecology, superstructures organizations and the globally connected world. With these massive issues in play, what will the working landscape look like in five years? What skills will employees need to succeed? I'll tell you one thing: they look nothing like the skills desired of workers in the industrial revolution, or even in the dot-com era. In 2020, the ability ...
 
Slack: Was dieses Werkzeug für Teams so erfolgreich macht
04.11.2016
von Jan Tißler - Im Silicon Valley gehören Hypes quasi zum Alltag, aber selbst hier ließ der rasante Erfolg von "Slack" aus San Francisco einige Kinnladen herunterklappen. Das Startup hat offenbar einen Nerv getroffen: Es erleichtert die Kommunikation von Teams und will im selben Atemzug mehrere Tools in Rente schicken. Das Featureset sowie eine generell gelungene Umsetzung machen es aus. Wir stellen den Überraschungserfolg vor. Wie Informationsaustausch und Kommunikation in einem Unternehmen organisiert sind, bestimmt ganz wesentlich dessen Effizienz ...
 
9 Ways to Spark Innovation with the Right Unified Collaboration Solution
04.11.2016
As data proliferates, the nature of work grows more complex. It becomes harder to find the person, expertise or information within the organization that can help us get our work done. Collaboration is the answer, but only if it's done with the right tools. As the e-book "Empower Innovation with the Right Unified Collaboration Solution" says, "a robust collaboration solution should provide all of the basic tools for everyday work." The tools we use to get work done must be powerful, easy enough to adopt and use, and integrated with one another so that ...
 
Video Killed the Enterprise Productivity Star
04.11.2016
by Carrie Basham Young - I used to love when a substitute teacher walked into my classroom when I was in grammar school, because instead of taking notes about chlorophyll and atoms, we'd get to watch Bill Nye the Science Guy and Reading Rainbow. Students weren't very productive on substitute teacher days. We didn't fill out worksheets. We didn't take tests. We didn't write any reports. The day was a waste. After all, what tangible "thing" did we create to prove that we learned something? Never mind that 30 years later, I still remember Bill Nye chainsawing ...
 
Microsoft Teams and Slack point to the future of collaboration
04.11.2016
by David Terrar - Yesterday Microsoft responded to the incredible rise of Slack, the cool "new kid on the block" inter office chat app, with Teams. I watched the live stream of the announcement and was surprised. I expected a Slack alternative, a "Slack killer" even, but what they've announced is much more significant. Teams and Slack together signpost the future of collaboration and the evolution of the digital workplace. The collaboration and enterprise social network software providers need to take notice. Over on Hewlett Packard Enterprise Insights, ...
 
Why Diverse Teams Are Smarter
04.11.2016
Striving to increase workplace diversity is not an empty slogan -- it is a good business decision. A 2015 McKinsey report on 366 public companies found that those in the top quartile for ethnic and racial diversity in management were 35% more likely to have financial returns above their industry mean, and those in the top quartile for gender diversity were 15% more likely to have returns above the industry mean. In a global analysis of 2,400 companies conducted by Credit Suisse, organizations with at least one female board member yielded higher return ...
 
Arbeitszeit: Erst die Arbeit, nie das Vergnügen
04.11.2016
Der 24/7-Wahnsinn verschleißt unsere Gesundheit und vernichtet unsere Lebenszeit. Aber ausgerechnet alternative Arbeitszeitmodelle führen zu maximaler Ausbeutung. Der 11. März 2012 war ein schlechter Tag für den Müßiggang: Denn an jenem denkwürdigen Sonntag votierten zwei Drittel der Schweizer gegen eine Anhebung ihres gesetzlichen Mindesturlaubs von vier auf sechs Wochen. Die Mehrheit der Schweizer glaubte an die fadenscheinigen Argumente der neoliberalen Hardliner, die von angeblichen Wettbewerbsnachteilen fabulierten. Offenbar haben die meisten Schweizer ...
 
Zusammenarbeit im Unternehmen: Microsoft Teams vorgestellt, ab heute als Preview verfügbar
03.11.2016
Microsoft hat mit Microsoft Teams ein neues Kollaborations-Tool für Office 365 vorgestellt. Es richtet sich an Business-Anwender und basiert letztendlich auf einem Chat, der die Zusammenarbeit vereinfachen soll. Vier Schwerpunkte bietet Microsoft Teams, einen Chat, einen Hub für die Zusammenarbeit, Anpassbarkeit auf einzelne Teams und die Sicherheit des Ganzen. Wem das Ganze bereits bekannt vorkommt, Anfang September gab es einen Leak von Skype Teams, dessen Screenshot erstaunlich nahe an denen von Microsoft Teams erinnern. Daraus wurde offenbar Microsoft ...
 
How Watson Work Aims to Help Fulfill the Promise of Enterprise Collaboration
03.11.2016
by Brad Grissom - IBM's new Watson Work Services and Watson Workspace initiatives set out to bring cognitive computing to collaboration solutions. Last week in Las Vegas at IBM's World of Watson conference, IBM announced a set of new offerings to enable the infusion of cognitive into collaboration solutions: Watson Work Services and Watson Workspace. Watson Work Services are a set of APIs developers can use to build Watson services into existing and new applications. One such application ready for integration is Watson Workspace. Workspace is a small ...
 
For Enterprise Social, Is Adoption Everything?
03.11.2016
by Tony Byrne - In our recent Town Hall debate, ESN guru Dion Hinchcliffe and I took opposite views on the importance of user adoption in enterprise social-collaboration. "Adoption" has always been one of my least favorite metrics. Dion made the important point that if your goal is to create a more collaborative enterprise ethic, then adoption becomes an important metric. Here's the short exchange. [ video omitted ] ...
 
Word Gets Around - Reputation and Working Out Loud
03.11.2016
by Simon Terry - People often worry about working out loud because they believe the practice poses a risk to their reputation. In the modern networked workplace, it can be a greater risk to have no reputation or one chosen only by others. Working Out Loud involves purposefully sharing work in progress so that others can learn and contribute. Many people used to traditional ways of working where only final artefacts are shared see this as a risk to their reputation. They are worried that experiments, errors, revisions or even the confusion of the development ...
 
Hoping Something Happens
03.11.2016
"We're hoping members will refer others." Sentences like these come up often. Hope doesn't make for a good strategy. Far better to provide a mechanism for that to happen. If you want referrals, provide an exclusive invite members can share with 1 friend only. Release some secret news that no-one else knows about and tell people not to tell others (trust me). Solicit contributions from members on a joint project they would love to talk about. Profile members in a way that lets them show off to their friends. Don't hope for something to happen. Do something ...
 
HR Can't Change Company Culture by Itself
03.11.2016
A strong culture is vital for organizational success - as evidenced by the relationship between culture and leadership, employee commitment, customer satisfaction, and innovation. But "strong" doesn't mean fixed. As the organizational goals and strategy change over time, so too should culture intentionally be changed. The best leaders ask, "Who do we need to be (culture) in order to achieve what we're trying to do (strategic goals)?" But there's one barrier that holds many organizations back from genuine and successful culture change: ownership. The ...
 
Finden statt suchen: Lotsenrunde Intranet mit Weleda in Stuttgart
02.11.2016
Wo stehen Sie aktuell mit Ihrem Intranet? Und fühlen Sie sich gut dabei? Diese Fragen richtete Oliver Chaudhuri, Principal Consultant Kommunikation bei HIRSCHTEC, gleich zu Beginn an die Teilnehmer der Lotsenrunde Intranet am Dienstagabend, 18. Oktober 2016, in Stuttgart. Dabei wurde schnell klar, dass die anwesenden Experten aus IT und interner Kommunikation sich vor allem in einem Punkt einig sind: Auf dem Weg zu einem erfolgreichen Intranet heißt es auch immer wieder Rückschläge erleiden, stolpern und auf Hürden stoßen, die überwunden werden müssen. ...
 
How Knowledge Sharing Drives Better Business and Collaboration
02.11.2016
Knowledge management (KM) and digital asset management (DAM) initiatives have a lot in common. Both aim to manage assets that create value across the enterprise, and both aim to help individuals find and reuse these assets. When done right, knowledge management improves performance by sharing knowledge and sharing new ideas across the enterprise -- that can lead to innovations. What I find interesting about knowledge management and DAM from a theoretical perspective are the individual psychological motives behind sharing or not sharing information. As ...
 
Getting Started with #NoEmail - 10 Top Tips To Slay The Email Beast
02.11.2016
If you're going to coach the swimming team, at some point you're going to have to get in the water. The above quote is from the person who coined the phrase "No-Email" back in... the day. Seriously, you'll have to do your own research if you want to know exactly when #NoEmail was started. Or ask him, his name is Paul Jones. 'The Real Paul Jones' in fact and you can find him on the internet in various places - he blogs here and tweets here and you can listen to him being a real life human being and talking about his #NoEmail journey here: [...] Can you ...
 
101 Reverse Mentoring - What is it and why do we need it?
02.11.2016
What is Reverse Mentoring? Reverse mentoring is an innovative social learning approach to give business leaders an understanding on the topics of social business collaboration and social media. The traditional roles you would normally see in a mentoring relationship thus get reversed. The experienced executive takes over the unfamiliar role of the student (mentee) while the young employee, being a digital native, becomes the teacher and advisor (mentor). Due to this untypical distribution of roles, the approach develops an unusually strong dynamic. As ...
 
Status meetings are the scourge
02.11.2016
Status meetings are the worst kinds of meetings. Eliminate them and you'll actually know more, save a pile of money, and regain dozens of hours a month. A status meeting -- sometimes called a stand-up -- is a meeting where a bunch of people get together in a room (or virtually via video chat) and speak one at a time. Someone gets the floor, they fill the group in on something that's going on, then they cede the floor to someone else who does the same thing. One after another, around they go. It's hard to come up with a bigger waste of money, time, or ...
 
Kundenbeispiel: Digital Workplace Potenzial ermitteln und darstellen
01.11.2016
von Jochen Adler - Wie lässt sich das geschäftliche Potenzial des Digital Workplace ermitteln und darstellen? Zum IOM Summit 2016 steuerte netmedia ein Kundenbeispiel bei (Video, 11min). Beginnen wir diesen Artikel - wie auch meinen Vortrag - mit einem lustigen Lückentext. Wenn sie sich in Ihrem Unternehmen mit der Gestaltung digitaler Arbeitsplätze befassen, mit mobiler Vernetzung, mit Communities, mit einem Enterprise Social Network, mit Führungsqualitäten für die digitale Ära, dann wird man Ihnen früher oder später die folgende Frage stellen: Wie ...
 
The Adoption of Social Software
01.11.2016
by Femke Goedhart - We deployed an enterprise social network last year, but no one is using it. It's a virtual ghost town. Implementing an enterprise social network (ESN) to allow employees to share knowledge and resources, collaborate across geographies, improve business processes and even communicate with clients is not just about buying the right tools. A major component of making any ESN implementation a success, is based on many different factors. Quite a few of which have nothing to do with the solution itself but the culture, support and willingness ...
 
Social Chicken Network - The Need to Change the Foundation for a Collaborative Future
01.11.2016
by Philipp Rosenthal - Summary: Margaret Heffernan's TED Talk on "Forget the pecking order at work" inspired me to write this post. I've talked and published a lot about why Enterprise Social Network by itself don't seem to really deliver the success people expect. Listening to Margaret's talk I was quite baffled that research on chickens was actually able to draw some parallels to business life. So this article is about the need for a new kind of leadership - in particular around motivation & reward models - when you want to lay the foundation for ...
 
How to Escape the Productivity Paradox
01.11.2016
by Oscar Berg - In 1987 economist Robert Solow summed up the dichotomy between slowing productivity growth in the U.S. economy in the face of a hundredfold increase in computing capacity by saying, "You can see the computer age everywhere but in the productivity statistics." Over the years, study after study has tried to figure out the relationship between IT investments and productivity. The short story is that they have showed mixed results. Sometimes IT investments appear to have a positive impact on productivity, other times not. Stop Blaming the ...
 
Digital Transformation's No. 1 Imperative: Bring the Customer In
01.11.2016
by Gerry McGovern - The customer has already transformed. And it is the customer who will transform the organization. Citizens Advice is a wonderfully clear and concise service for citizens of the UK, helping them with things like money management, housing, discrimination, etc. Citizens Advice makes publicly available a live dashboard of searches and trending topics. Anyone can see what's important, what's trending with Citizens Advice customers. This is a simple but very powerful idea. What's the one thing most missing from the majority of organizations ...
 
Finally: The Link Between WOL & PKM
01.11.2016
by Kate Pinner - I've have been obsessed with this topic for a while now - in fact it's been at least a year since I started noodling on it according a "back of the napkin"sketch I did thinking about how I could piece the two together. I started this because I thought both concepts would be helpful to employees in my organization to help them navigate the social age and keep up with the pace of change but I didn't know which to try to implement first or how to explain what the differences where in each approach. I did a bunch of research. I thought out ...
 
Top 12 Emerging Digital Workplace Technologies
01.11.2016
Give employees more agility by bringing these consumer technologies to work. How employees use technology outside of work says a lot about the possibilities to bring smart tools inside the organization. The IT organization has an opportunity to lead the enterprise in boosting employee agility and engagement by drawing on what employees use in their personal lives. In addition to looking at technologies with their roots in the consumer space, consider technologies that are likely to be mainstream three to six years out, and those that most closely align ...