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Curated hints on Digital Transformation, Enterprise 2.0, Enterprise Social Networks, Social Intranets, Social Collaboration, Knowledge Management, HR 2.0, ... and all the rest
Dr.-Ing. Carsten Rose – Effective: 30.04.2014

Archive 04/2014

Social Business Digest by caro - Archive 04/2014
Digitale Herausforderungen brauchen digitale Lösungen - und zwar schnell
30.04.2014
Die Digitalisierung ergreift Schritt für Schritt nahezu jede Branche und Unternehmensgröße. Der Markt unterliegt einer sehr hohen Veränderungsdynamik, welche an die Unternehmen enorme Anforderungen stellt. Social Media hat in den letzten Jahren den Kundenservice und Kundenorientierung stark verändert. Über digitale und soziale Medien fordern Kunden nun ihr Recht auf individuelle, auf ihre Bedürfnisse zugeschnittene Angebote mehr und mehr ein. Einfach weil sie es nun können. Unternehmen zwingt dies zur Anpassung sowohl des Leistungsangebotes als auch ...
 
Stressed Out Employees Stress Out the Organization
30.04.2014
by Dan Pontefract - I don't know about you, but I'm observing a growing crisis. The lack of workplace contentment and resulting employee disengagement is causing serious health issues in today's organizations. And those health issues are causing bottom line problems too. We've all heard the adage, "An apple a day keeps the doctor away." It originated from an 1866 Pembrokeshire proverb written by John Pavin Phillips: "Eat an apple on going to bed, and you'll keep the doctor from earning his bread." I must admit the original version ...
 
Studies show brainstorming doesn't work (here's what does)
30.04.2014
Businesses live or die on their ability to solve problems, both internally within the company, and externally for the benefit of potential clients or customers. And, as the pace of technology and competition is increased, so is the need for more ideas and innovation. Instinctively, managers and business leaders turn to "brainstorming" because it offers the promise of producing a lot of ideas quickly. Or, at least, that's what lots of people still think. What is brainstorming? Brainstorming was the ironically solo brainstorm (brain-drizzle?) of Alex ...
 
Become a Company That Questions Everything
30.04.2014
Imagine you're a bright, inquisitive person working for a company with long-established policies and work processes in place (or maybe you don't have to). Now let's say you've noticed one of those processes is not as efficient or effective as it might be, which leads you to reasonably ask: Why are we doing it this way? Is there a better approach? What happens next in this scenario could be a good indicator of whether your company has a culture of inquiry or one of acceptance and conformity. If it's the former, that question you raised will be carefully ...
 
How to Amplify Social Network Deployment in the Enterprise: A Strategic Framework
29.04.2014
The Enterprise Social Network (ESN) is widely adopted by businesses today, often replacing the one-directional static intranet. In a July 2013 IDC survey of over 700 respondents, 79% of participants responded that their company has deployed a corporate-sponsored enterprise social network. The ESN is rapidly evolving beyond an intranet with social features to the "social backbone by forming a relationship layer across the business to facilitate information sharing and collaboration in the context of work processes." There are three maturing relationship ...
 
Are CEOs serious about d-business in 2014, or still stuck talking e-business circa 2004?
29.04.2014
Every company is becoming a technology company. This is the message I take away each time I meet a CEO or senior business executive to discuss their strategy for growth. It's the direction that every leading organization, business and government agency is evolving toward. I'm seeing a shift from the old e-business to a new digital business, or d-business, mindset, where leaders no longer simply utilize technology to deliver efficiency and improve functionality, but digitally reimagine every aspect of the enterprise, from product and service creation, ...
 
The Fundamental Principle behind an Effective Organization
29.04.2014
What if you could focus on just one principle that would dramatically increase the effectiveness of your organization? How would your leadership approach shift if you viewed your organization through a lens of connection? "Let's just keep asking ourselves this question: 'Is what I'm about to do strengthening the web of connections, or is it weakening it?'" ~ Margaret Wheatley ~ The concept of connection is central to the definition of an organization. In the simplest form, an organization is a group of people connected to each other, to their work and ...
 
Social first-quarter 2014: analysis and outlook
29.04.2014
by Stowe Boyd - Executive Summary A great deal has happened in a very short quarter. But to make sense of the events in these few months I step back and lay out the 30,000-foot view that frames all of my research. We are living in a new economy, and the forces that dominate it impact all business, our society, and us as individuals. I then shift to a more conventional look back on the events and trends of the quarter. Key highlights from the first quarter in the future of work and social technologies space include these: The post-normal world of business. ...
 
Voices Of The Corporate People
28.04.2014
by Céline Schillinger - How can organizations become "social"? Adapting companies to the social economy so they can meet the requirements of empowered and connected customers requires some massive internal transformation. Even when leaders understand the necessity to shift away from old models and modernize their organizations, they hardly know where to start. To decide to join the social dance floor is a first, smart decision. But then, what? "Deploy an internal social network" says the CIO. "Publicize a new Vision & Mission statement" says Internal ...
 
Shifting the Meaning of Hierarchy to Community
28.04.2014
by Dion Hinchcliffe - Over the last year or so, a fascinating bow wave of interest has been converging on a growing cadre of companies who appear to be doing something quite novel and seemingly new. Specifically, these organizations have apparently thrown off many of the traditional structures and processes of corporate management. Interestingly, all of these organizations are focusing on change through people first, technology second, if at all. Though sometimes employing the language of social business, these innovative organizations aren't just centering ...
 
3 Ways to Make Your People More Productive
28.04.2014
You've tackled your own productivity issues. Now what about your team's? You need your people to be more productive but you can't seem to get them to do the right things in the right way. Sound familiar? Take a look in the mirror. Are you short-tempered and demanding? Do you expect people to know what you're thinking? Does it annoy you to have to explain the same thing over and over again? If the answer to any of those questions is yes, then you need to change your behavior or hire someone else to do the job of managing your organization. ...
 
Luis Suarez, agent of change
28.04.2014
by Gloria Lombardi - At Social Now Europe I found myself talking with one of the world's most popular social business enthusiasts. Luis Suarez (pictured below) was Social Business Evangelist at IBM until a couple of months ago, helping 400,000 employees embracing the new way of working socially. He is a dedicated member of Change Agents Worldwide with the vision of helping to shape the future of work, one human at a time. In this exclusive interview, Luis shares important moments in his career from IBM to Solo Change Agent and why social business ...
 
Mindful Social Business
25.04.2014
The concept of mindfulness in business is not new, but in this age of complexity it can't be over-emphasized that we need more of it. Especially in social media, taking the time to actively notice what's going on before engaging can lead to a more focused, enlightening and productive experience for everyone. When you take time to really listen you're gifted with new perspective on what's happening around you. What your customers want. What your business and your family needs. What YOU need. You're also more open to adapting your current beliefs by taking ...
 
A Happy Office Is A Serious Business: The Science Of Workplace Morale
25.04.2014
Most managers eagerly pay lip service to concepts like trust, teamwork and innovation. But many haven't gotten around to accepting what the latest science has to say about which kind of work environment produces these things. "Relationships are the medium through which the best work gets done," says John Gaspari, a licensed clinical worker in Los Angeles who advises large organizations about employee morale and workplace issues. And he's clear about the impact of emotions on relationships, and, thus, on the ability of people to do their best work. Gaspari ...
 
The true cost of enabling social collaboration
25.04.2014
While we have thankfully largely moved beyond the days when business execs believed that they could change their businesses on a shoestring budget through the introduction and viral adoption of free or very low-cost social collaboration tools, many still underestimate the level of investment required to get the benefits they are expecting. The cost of the software or service itself is one thing: if you want to deploy social collaboration tools at an enterprise-wide level with the associated expectations about the security, reliability and level of administrative ...
 
The Rise of the Digital Workplace
24.04.2014
Business adoption of social tools may be subject to debate. What is not, is its adoption of digital. Employees' sense of their workplace, workmates and tools for getting work done is increasingly digital. This is true independently of how social a company is or is not. The vast majority of employees only hear from their leadership electronically, if at all. Similarly their primary or only relationship with many of their peers may now be digital. The Workforce Diaspora A Subjective Technology Timeline An Opportunity to Develop [...] ...
 
Modern intranets for digital business
24.04.2014
A modern intranet needs to step-up and provide a digital workspace to assist with the new reality facing many organisations today: scenarios that are increasingly complex, volatile, uncertain and ambiguous. A popular theme in the world of intranets right now is to create a social intranet. But saying you want a social intranet is not much better than the original focus on creating a brochure-style web site for the broadcast publishing of internal news. The intranet is not a single application, it is a portal to many applications. Some of which may share ...
 
Can A Big Old Hierarchical Bureaucracy Become A 21st Century Network?
24.04.2014
by Steve Denning - One of the most difficult management challenges is taking a big old hierarchical bureaucracy, and turning it into a nimble 21st Century networked organization that can cope with the challenge of today's dynamic marketplace and compete with younger organizations that have been networked from the outset. These big old hierarchical bureaucracies have deeply engrained cultures with a tradition of individuals reporting to bosses and coordinating processes made up of roles, rules, plans and reports; the reports flow up and down the hierarchy. ...
 
10 Unusual Ways to Improve Employee Productivity
23.04.2014
The University of Warwick in the UK recently published research highlighting that happiness can increase employee productivity by up to 12%. Separate research by the New Economics Foundation in 2013 suggested that in some creative industries, happiness can improve productivity by up to 50%. Furthermore, academic research in the US found that when employees were in a good mood they performed their least favorite tasks better than when they didn't feel as happy. With employee productivity so crucial to business growth, it should be encouraging to companies ...
 
Digital Transformation and the Digital Customer Experience
23.04.2014
by Vala Afshar - Business success in the era of digital transformation requires a thorough understanding of the digital customer experience (DCX). Businesses that embrace digital transformation, according to Gartner, will be able to spot opportunities and act in a matter of seconds. On the other hand, companies that fail to adopt new digital technologies will face what MIT Sloan Management Review and Capgemini Consulting foresee as competitive obsolescence. A new research report, Digital Transformation: Why and How Companies are Investing in New Business ...
 
Employement: a (lost?) war against the machine?
23.04.2014
by Bertrand Duperrin - Does the digital revolution create or destroy jobs ? If we consider the digital industry and how it grows in value there's no doubts it creates jobs. On the other hand, if look at the destroyed jobs in the "old economy" the balance is everything but positive. And the prospects are not promising. That makes many people wonder if, in terms of employment, the race against the machine is not a losing battle. That's the matter Andrew McAfee and Erik Brynjolfsson dealt with in Race Against the Machine: How the Digital Revolution is ...
 
Lead Culture Change From the Outside-in
22.04.2014
by Simon Terry - Leaders need an external perspective to change culture in organisations. There are these two young fish swimming along and they happen to meet an older fish swimming the other way, who nods at them and says "Morning, boys. How's the water?" And the two young fish swim on for a bit, and then eventually one of them looks over at the other and goes "What the hell is water?" - David Foster Wallace In a recent twitter chat, the question was asked "Why do organisations decide to change their culture?" At first I thought that was obvious, ...
 
Danger of Hierarchy in a Fast-Moving World
22.04.2014
My conversation with Dr. John Kotter, one of the foremost authorities on business leadership change in the world and Director of Research, Kotter International as well as Professor of Leadership, Harvard Business School. John, you and I both know, based on extensive data and the work we do daily (boots on the ground) with C'suites and companies globally, that the fast moving pace of the world has no intention of slowing down. Based on your enormous domain expertise can you explain why organizational hierarchy is now a potential barrier to profitability ...
 
Social Sharing in der Logistik: Chancen der Vernetzung im Markt
22.04.2014
von Heike Simmet - Die Digitalisierung schreitet in der Logistik unaufhaltsam voran. Damit verbunden ist eine ansteigende Vernetzung im virtuellen Raum. Bislang steht die technische Umsetzung dieser Vernetzung im Mittelpunkt. Doch auch die soziale Vernetzung im Markt macht in der Logistikbranche mittlerweile deutliche Fortschritte. Denn Social Sharing bietet in der Logistik zahlreiche Chancen. Logistik als Nachzügler im Social Sharing Zentrales Anwendungsfeld Unternehmenskommunikation Unverzichtbar für Recruiting und Employer Branding Effizienzsteigerungen ...
 
Why network
22.04.2014
by Simon Terry - You can't know everything. You can't do it all. You can't have all the skills all the time. There are limits on our time, our capabilities and our efforts. Others know more. Remarkable talent surrounds you. Wise people will guide you, answer questions and solve problems. Others aren't a threat. They are the way to get more done. Connection by connection you reach deeper human relationships and an exponential human potential. ...
 
The Strategic Benefits of Modern Workforce Collaboration
21.04.2014
by Dion Hinchcliffe - Most people would agree that the way we work together has changed quite a bit over the last few years. Or more accurately, how we can better collaborate has vastly improved, largely because of new digital tools, along with important new supporting concepts that they enable (see podularity, Holacracy, etc.) But just because there are better ways of working, doesn't mean that we'll adopt them. A large number of organizations even today are still attempting to understand the rationale for applying the latest collaborative tools and ...
 
How Value drives Enterprise Social Network adoption
21.04.2014
by Walter Adamson - "People gravitate to value. The best way to activate an Enterprise Social Network is to ensure augmentation of purpose is valuable and easy to use." In my mind this is the Immutable First Rule of successful Enterprise Social Network (ESN) implementation. And yes I have quoted myself because I am doubly sure that it is true. It is immutable because it is based on what I hold close as another immutable rule of business - that value perception drives most sustainable behaviours. By "value" I include not only quantitative value but also ...
 
Shape your work, not the other way around
21.04.2014
by Stowe Boyd - Over the past year or so, I have been using the phrase 'sharpen your own shovel, dig your own hole' to represent a fairly important idea: to be engaged at work we have to start by engaging in our own work. And by that I mean we have to look hard at the aspects of the discipline that defines our activities, and dedicate ourselves to gaining mastery, and deepening our knowledge and technique. In my case, as an analyst and researcher, that means that I have to focus on clear cut skills like writing, the somewhat less well-defined activities ...
 
Starting Your Social Journey
18.04.2014
by Charlene Li - So you want to start on a social journey? What lies ahead of you and what are the ways that you need to prepare? It's said that a journey begins with but a single step. In this series of five blog posts, we'll be looking at what it takes to be on that journey. In this first post, I will lay three of the most important things to keep in mind as you take these first few steps. It's a Journey - and it Requires Goals and a Plan It's about Relationships - Both Work and Personal You are What You Measure [...] ...
 
Advice for a network era
18.04.2014
by Simon Terry - You don't need to be first You don't need to be best You don't need to be richest, loudest or most powerful You don't need to be more connected, more famous or smarter You need to be more engaging, more empowering and more effective The network does the rest. ...
 
The One Success Secret to Social Collaboration in the Future of Work
17.04.2014
by Simon Terry - There is a lot of advice out there for organisations trying to achieve success in social collaboration and new ways of working. The future of work is very popular now so there is a lot of effort to sell the newness, the complexity and its special nature. Much of that advice makes efforts at social collaboration sound difficult to achieve or alien, if you are working today in a traditional organisation. Despite all that discussion, there is one practice that helps make initiatives in social collaboration successful and increases the ...
 
Always connected employees means a dysfuntioning organization
17.04.2014
by Bertrand Duperrin - It's was the happy times of omniscient connectedness. "Always on" was fashionable. Mobiles, 3G, and wifi allowed us to be connected any time, anywhere, on any device. It was simple, efficient, easy, convenient. We were continuously coordinating and adjusting in real time. It was nice to be always connected to one's tribe. Moreover, it was productive. Any problem was solved in real time, no more slack periods and wasted time. Of course there were grumpy people. They were not seeing the purpose nor the value. They were seeing a ...
 
Social and Business Collaboration: A Human Science
16.04.2014
by Bryan Kramer - As our businesses become more complex, it's up to all of us to work harder at humanizing our approach in everything we do. On top of this, as businesses become more social, collaboration is becoming the most critical business competitive advantage. An efficiently run collaborative company isn't just more nimble; its collective intelligence can innovate faster than any time before. As social enterprises are changing the rules for employees, new tools are helping to break the barrier for disconnected internal structures, giving employees ...
 
Vivian Pein: Ein guter Social Media Manager muss auch gleichzeitig Change Manager sein
16.04.2014
Nach Wochen der Stille geht es hier endlich weiter mit unserer #d2m14 Interviewreihe. Vivian Pein ist seit 7 Jahren Social Media und Community Managerin. Sie weiß, worauf es ankommt, wenn es darum geht, den Faktor "social" ganzheitlich in ein Unternehmen zu integrieren. So sagt sie auch, dass nicht ein jeder für den Job in Frage käme (und bei weitem nicht der frische Studienabgänger) und dass es Zeit brauche, einen solchen Kulturwandel im Unternehmen zu realisieren. Aber lest selbst: 1. Wie ist Ihre Einschätzung zur Situation der Integration von "Social" ...
 
Working Out Loud Cannot be Automated
15.04.2014
by Eric Ziegler - Not sure how I ended reading an old post by Bertrand Duperrin but I did. Maybe something was calling to me. Maybe it is just purely coincidence that I re-read his blog post. Either way, it has triggered me to write a blog post for the first time in several months. Let's dig in. Bertrand Duperrin, posted a blog post back in August of 2012 called Employees don't have time to waste narrating their work. What caught my eye originally was the title. First reaction, huh? You have to be kidding me. Bertand might be just trying to be sensationalistic ...
 
The Disconnect in Connecting the Workplace - Why NOT to Resist the Shift in Power to the Connected Masses
15.04.2014
by Brian Solis - Most executives are well aware of both the challenges and opportunities offered by the onslaught of new technology. Many, however, are unsure how to use new and emerging technology to solve specific business problems. In particular, disruptive forces like social and mobile have thrown a curve-ball at established practices. That's not just because the technology overtook the world in a matter of a few short years, but also because social media and mobile apps have changed the behavior of people who use them. Rethink Everything The typical ...
 
Wer Beziehungen hat, hat Einfluss auf die Firma!
15.04.2014
Wir leben in einem Zeitalter der Vernetzung, in einer Welt die fasziniert ist von sozialen Medien. Wir stehen mit Freunden und Kollegen in Verbindung und folgen prominenten Personen auf Twitter, LinkedIn, Facebook, u.v.m. Obwohl manche behaupten, die Zahl dieser Verbindungen reflektiere unseren Erfolg oder unsere Popularität, sind andere Anhänger der These: Qualität vor Quantität. Aber eines steht fest: Beziehungen bedeuten Einfluss. Ob Qualität oder Quantität - Beziehungen stehen im Mittelpunkt unseres Lebens, das ist schon rein evolutionär begründet. ...
 
Are You Removing Friction from Collaboration?
14.04.2014
by Jacob Morgan - When it comes to collaboration, friction is not a good thing either from a behavioral of from a technological standpoint. Imagine your collaboration effort is a equivalent to a skater gliding along the ice, every time you add a point of friction you basically make the gliding motion harder and harder to achieve until you get to a point where you're trying to skate on concrete. Enough friction will kill even the best and most thought out collaboration initiatives. Here are some ideas to help remove or prevent friction from happening. ...
 
8 Things to Consider When Planning Your Company's Social Media Strategy
14.04.2014
Social media for business (or social business) boasts lucrative opportunity for those professionals who master the fine art of social engagement. Social business campaigns continue to gain momentum among new companies. As more businesses want to be part of the movement and see their own social return, many eagerly dive in before considering important risks and ways to maximize potential. Before starting blindly, think about the following eight aspects. Set Clear Goals Hone in on Your Target Group Know Where You Stand (What does your current online audience ...
 
Social Media Center: Der vernetzte Kunde im Mittelpunkt
14.04.2014
von Heike Simmet - Social Media Monitoring und der Dialog in den Social Media Kanälen werden im Zeitalter der Digitalisierung zu zentralen Instrumenten von Marketing und Public Relations sowie Kundenservice. Im Mittelpunkt steht der vernetzte Kunde. Neue Social Media Center übernehmen die komplexen Aufgaben in der Steuerung der digitalen Information und Kommunikation. Das Informations- und Kommunikationsverhalten hat sich durch das Social Sharing in den letzten Jahren stark verändert. Kunden und Influencer bestimmen das Social Web und beeinflussen die ...
 
Connect business results to employee engagement in 4 steps
14.04.2014
There's finally a way to show executives how your employee engagement strategy is helping the company. Alleluia! Organizations struggle to quantify the impact engaged employees have on business results. Intuitively, it's a no-brainer--engaged employees cost less and produce more. It's that simple. Many studies and reports support this hunch: Engaged companies have stronger levels of profitability and retain their employees. So, why do most organizations have difficulty quantifying this? It's primarily because of the process. Here ...
 
Is Social Media Now Part of the CEO's Job?
12.04.2014
"We're working hard to resolve the @GM ignition switch recall," tweeted GM CEO Mary Barra, shortly after the crisis hit. "I answer some of your questions in these videos," she continued - providing the necessary link to the videos. Rather than staying silent on the sidelines, letting others speak for her or the company, Barra accepted her role as communicator-in-chief by engaging directly with the public in the midst of a difficult recall situation. This one courageous moment signaled a sea change in the way social media is perceived in times of ...
 
8 Secrets On How To Build Trust As A Leader
12.04.2014
There has been so much literature in the last few years about employee engagement, and how to build a good company culture. If I really had to break down what the root cause of success is for companies that have an amazing culture, the answer is trust. If employees trust you, and they perceive that what you're doing is honestly in their best interest, and that you mean well, and have good intentions, then they will be engaged, and ready to perform. Without trust, nothing else will work. It doesn't matter if you buy the fanciest foosball table, give ...
 
How to love your job (even if you hate it)
12.04.2014
by John Stepper - When I asked her "What's the best part of your job?" she looked at me wistfully and said "Nothing, really." She was smart, young, and creative, but somehow her spark had gone out. She told me she didn't want it to be that way but, given the environment she was in - the people around her and the way things were - she didn't know how to feel better about work. I tried to show her she had more control than she thought. A Job, a Career, or a Calling? What makes you not hate work Crafting your job Imagine what you can do [...] ...
 
The Crossroads of Should and Must
12.04.2014
This is a story about two roads?--?Should and Must. It's a pep talk for anyone who's chosen Should for far too long ?-- ?months, years, maybe a lifetime? -- ?and feels like it's about time they gave Must a shot. There are two paths in life: Should and Must. We arrive at this crossroads over and over again. And each time, we get to choose. Over the past year I've chosen Must again and again. And it was petrifying. And at times it was dark. But I would never, ever, trade this past year for anything. This essay is my three biggest takeaways from the experience. ...
 
Oldie but Goldie: The knowledge sharing paradox
11.04.2014
by Harold Jarche - An effective suite of enterprise social tools can help organizations share knowledge, collaborate, and cooperate - connecting the work being done with the identification of new opportunities and ideas. In an age when everything is getting connected, it only makes sense to have platforms in place that enable faster feedback loops inside the organization in order to deal with connected customers, suppliers, partners, and competitors. It takes a networked organization, staffed by people with networked mindsets, to thrive in a networked ...
 
Five Ways Social Media Can Change Your Business
11.04.2014
by Vala Afshar - Becoming a customer company is a multi-dimensional journey that starts with a listening and learning culture, selling as a team, servicing customers everywhere, creating communities, connecting with partners, including products in the social network graph, and delivering a unique customer experience. I asked Jacob Morgan, author of The Collaborative Organization, for his views on the five most important social media benefits that businesses should exploit. Here are his tips and insights. Tap your business's collective intelligence Find ...
 
Why You Can't Put Tools & Technology Before Humans in Social Business
11.04.2014
by Pam Moore - For technology and marketing evangelists it's easy to get caught up in the shiny objects. Many marketers and business leaders have shiny object syndrome in their DNA. Tools and technology come naturally for them. This is good when it comes to innovating and developing technology. Be careful of the shiny object syndrome Don't forget the humans Social business is a journey, not a destination [...] Focus on the people as much if not more than you focus on the technology. Without them, your technology is nothing more than a shiny object. ...
 
The highs and lows of a community manager
11.04.2014
by Gloria Lombardi - Steve Bridger is the Community Manager of the CIPD, the UK professional body for HR and people development with over 130,000 members internationally. As a person "interested in people" he has done plenty of personal reflection on a decade of online community management. The early days... Community is about people, not platforms From Community Manager to Buzz Director Challenges of social media at work The creation of social value today [...] ...
 
Back to Social, Now!
11.04.2014
by Gloria Lombardi - "We are social animals. Social business is about conversation, trust, sentiments, communities." - Ana Neves, Social Now - Some companies have become familiar with words like social business and enterprise social networking (ESN). Yet, the majority of businesses are still facing many challenges and uncertainties, especially with adoption. Social Now Europe 2014 was a great opportunity to get a better view of today's social enterprise, and reflect on the whole landscape from both a practical and sociological perspective. Latest ...
 
6 Ways to Communicate Better With Employees
10.04.2014
Of all the contributors to business success, the ability to effectively communicate with employees is essential. Organizations that understand the importance of good communication tend to have highly unified workplaces. "They also enjoy more motivated, productive, and loyal employees than those companies that take communication for granted." Still for many businesses, implementing effective employee communication practices is often easier said than done. To that end, here are 6 proven ways to better communicate with employees that any organization can ...
 
How to Promote Your Content With Social Media
10.04.2014
Do you put a lot of time and effort into the content you create? Do you want that content to be seen by as many people as possible? A master chef can present the same meal in 100 different ways, and you can do the same thing with your content. In this article, I'll show you the best practices of presenting the same piece of content in multiple ways on the same networks. Feature It on Facebook Tweet It on Twitter Grab Attention on Google+ Lead in on LinkedIn Pin It on Pinterest [...] ...
 
The Ultimate Guide to Repurposing Content: 12 Ways to Extend the Life of Every Article You Write
10.04.2014
Do you have a "Hall of Fame" for your best pieces of content? I can recite a list of top content for the Buffer blog as quickly as I could recite the Pledge of Allegiance. We have Belle's post about 10 simple ways to be happier, Leo's post about why Facebook is blue, Courtney's post about emotion in marketing and my Twitter tips for beginners. Our archives have a lot of helpful, popular content. It'd be a shame to just let them sit there! That's why repurposing content is such an exciting idea. You can breathe new life into old content and continue ...
 
Management-Strategien und die Kunst des Teilens
10.04.2014
von Gunnar Sohn - Warum autoritäre Führungskräfte in der Projektarbeit versagen Immer weniger Menschen in Deutschland gehen ihrem Beruf von zu Hause aus nach: Insgesamt arbeiteten im Jahr 2012 rund zwölf Prozent oder 4,7 Millionen der Erwerbstätigen überwiegend oder gelegentlich in den eigenen vier Wänden - etwa 800.000 weniger als noch vier Jahre zuvor, als die Zahl der Heimarbeiter ihren Höhepunkt erreichte. 2,7 Millionen Heimarbeiter waren abhängig beschäftigt, was rund acht Prozent aller Arbeitnehmer entspricht. Das sind die zentralen Ergebnisse ...
 
Change macht krank! Wie Wandel gelingen kann.
10.04.2014
Vor kurzem bin ich auf eine äußerst fundierte wissenschaftliche Studie aufmerksam geworden: "Organizational Change and Employee Stress", durchgeführt und veröffentlicht von Michael Dahl, Professor für Unternehmertum und Organisationen an der Aalborg University in Dänemark. Diese Studie wird unser aller Verständnis von Veränderungsprozessen in Unternehmen und Organisationen verändern. Sie zeigt einen eindeutigen Zusammenhang von Changeprozessen mit Depression, Angst und Schlaflosigkeit bei Mitarbeitern. Im folgenden Blogpost geht es um die Details und ...
 
Collaboration Fast & Slow
10.04.2014
by Simon Terry - "I admit I'm starting to struggle with the conflict been rapid change and extensive collaboration. Any help?" Christoph Hewett asked this great question attending the #2014FOW conference. The question set off a huge discussion as people debated the need to move faster in a disruptive economy with an increasing emphasis on collaboration because of the networked nature of that economy. Much of the discussion was about whether collaboration is really slower. The slowness of collaboration is the common perception. In traditional management ...
 
CEOs: Prepare Now For Employee Activists
09.04.2014
Zappos, the online shoe and clothing shop, has a 7-word social media policy: "Be real and use your best judgment." As a chief executive and owner of your company's corporate reputation, such an open-ended policy may seem like risky business. Or looking deeper, maybe good business. Last week my company, Weber Shandwick, unveiled research that shows the importance of enlisting employees to share news and information about the companies they work for. In partnership with KRC Research, we released Employees Rising: Seizing the Opportunity in Employee Activism. ...
 
How to assess your organization culture in one question
09.04.2014
I was doing an Enterprise 2.0 Masterclass to a group of technical national directors at INSEP (French national institute of sports) and one of the attendee asked me this question: "How can I quickly assess my organization culture?" It has just occurred to me that this can be carried out very easily, asking just one question, so I asked them: What is the first question being asked when there is a problem? They all looked down and confessed: "Who the f..k has screwed up, again?". This is the blame shifting culture, a one many people tend to resign themselves ...
 
The Message Has Been Passed On... Or Hasn't It?
09.04.2014
Cascading: a frequently used term in the internal communication discipline. Outside that realm, most people will probably be scratching their heads when they hear it. Cascading simply means communication messages being passed on within organisations, from the top down to the rest of the organisation. Imagine that the top of the organisation develops a new strategy, which is conveyed throughout the organisation. Larger organisations often attempt to cascade this new information: sending the information via the line management down to various target groups. ...
 
25 Social Media ROI Tips From the Pros
09.04.2014
Do you struggle with establishing return-on-investment (ROI) for your social media efforts? Are you looking for advice to help you measure your ROI? For most businesses, being able to substantiate the allocation of resources into social media is a necessity. But it's not always easy. We asked 25 online marketing pros to share their best ROI tips. Find out what they had to say below. Measure Your Key Performance Indicators Set Goals Ahead of Your Campaign Monitor Your Conversion Funnel and Site Behavior Leverage Your Traffic Magnets With Internal Links ...
 
Does Your Company Provide an Open Environment? Does Your Company Have Open Leaders?
09.04.2014
Many companies like to say that they have an "open" culture. Or, that they believe in horizontal hierarchy. That everyone can approach each other without boundaries. That communication lines between all roles and levels are open, and that all ideas are to be heard. They may provide open seating where cubicles have no walls and doors, build an intranet where you can upload and share documents or have group meetings where you are encouraged to bring forth ideas, and perhaps an HR team dedicated to maintain and build this company culture. But the reality ...
 
I Hired a Social Media Manager, Now What?
09.04.2014
In my previous post, I gave you 4 reasons why your business needed a social media manager. If you've recently hired one, or are looking to, you may be asking yourself, now what? First of all, let me congratulate you on making that decision. A social media manager will be your business' champion and a time-saver for you and your business! Okay, so where do we go from here? Here are some suggested steps to take to get your social media manager going: If you are actively searching for someone, I suggest starting with LinkedIn. Once you have found the person ...
 
Report: Digital Transformation and the New Customer Experience
09.04.2014
by Brian Solis - We're under attack! Social, mobile, real-time, cloud, big data...it's coming at us all at once! Rather than miss out, many brands are jumping from trend to trend as a way of staying relevant in an increasingly digital market. Facebook, Twitter, Youtube, Foursquare, Instagram, Pinterest...we're covered. We have and had a strategy for a while now. Mobile. Yep, we've got an app for that...plus we've got adaptive and responsive web design that makes old sites new again! Snapchat...our brilliant strategy vanishes in 5,4,3,2,1. Jelly? We've ...
 
Waking up
08.04.2014
I think we are waking up. From my limited perch, it appears sudden clarity is emerging in businesses. The past months I have been privileged to work with clients who get it. The rebels deep within their walls are being heeded, funded, and presented with the intractable questions. Having tried everything in the MBA kit bag, they are willing to consider almost anything. One caveat before I go further. Chief Financial Officers still set the de facto business strategy for too many companies. The urgency behind the upcoming Transition Economics gathering ...
 
Content Curation Tools: The Ultimate List
08.04.2014
The Ultimate List of Content Curation Tools, and accompanying map, is comprised of both business grade tools that can support organizations' content marketing strategies, as well as personal curation tools that can be used by individuals for hobbyist or organizational purposes. Content curation is when an individual (or team) consistently finds, organizes, annotates and shares the most relevant and highest quality digital content on a specific topic for their target market. Curation is a great way to support your created content strategy, publish content ...
 
Auf dem Weg zum Digital Workplace #3: Welche Technologien kommen in Frage?
08.04.2014
von Dirk Röhrborn - Am diesjährigen CeBIT-Dienstag hatte ich die Gelegenheit, einen kurzen Vortrag zum Panel "Auf dem Weg zum Digital Workplace" auf der CeBIT Social Business Arena 2014 in Halle 6 zu halten. Auf diesem Wege ist eine Reihe von Blogbeiträgen entstanden, die sich mit diesem Thema beschäftigt. Nachdem der erste Beitrag den "Status quo" und der zweite Beitrag die Frage stellte, was ein 'Digital Workplace' eigentlich ist, soll es nun um die aktuellen technologischen Alternativen gehen. Eine Vielzahl von Herstellern treibt ihre Entwicklungen ...
 
Ruhe, bitte!
08.04.2014
Aktionismus, Ablenkung, Daueralarm - wie soll man sich da konzentrieren? Das muss man aber, weil sonst der Wissensgesellschaft die Puste ausgeht. Die Herrschaft des blinden Eifers Mandalas oder: Schön, dass wir mal darüber gesprochen haben Sitzen machen! Oder: Der Irrtum der fleißigen Lieschen Der Großraum-Trick Oder: Alles unter Selbstkontrolle Geschäftigkeit. Das Brüllen einer Kreatur Gehörschäden Oder: Lärm als Pest und Cholera Die Wissensgesellschaft: ein reizarmes Klima [...] ...
 
C-Suite "social media" training misses the point
08.04.2014
A lot of "social media" training for CEOs and C-level misses the real point because it focuses on the "practical" outcomes rather than the experiential insights. For certain a CEO can build a bigger personal brand, they can follow a niche and be up-to-date, and they can tweet with substance over style and measure the "right things". To me that's like taking the right medicine - the hygiene factor. But what is the medicine trying to cure? What it is trying to cure is the insularity and closed mindset, or at least the misguided mindset, that precludes ...
 
Stop Magical Thinking
08.04.2014
by Simon Terry - Magical thinking is any attempt to bend reality to the will or hopes of an individual. Whether by sleight of hand or genuine higher powers, magical thinking leads people into flights of fancy. Many will remember the Magical Realist school of literature that delivered some extraordinarily captivating novels. Novels would move along telling an engaging story. Then suddenly they would swerve free of reality while magic transformed the world. Sadly many business plans follow this swerving course at exactly the moment value needs to be created. ...
 
Die Unfähigkeit einer vermeintlich innovativen und kreativen Branche
08.04.2014
Auch wenn die Gefahr groß ist, dass ich für diesen Beitrag kräftig Haue einstecken werden, muss ich an dieser Stelle dringend meine Meinung loswerden. Es ist erbärmlich, was hier gerade geschieht. Eine ganze Branche schimpft und heult, weil sie nicht mehr genug Gratis-Reichweite auf Facebook bekommt. Das ist doch vollkommen absurd. Warum die Reichweite sinkt, werde ich an der Stelle nicht noch einmal erklären, das haben die Kollegen von TechCrunch und auch Thomas Knüwer schon grandios und mehr als nachvollziehbar beschrieben. Was ich hier zeigen möchte ...
 
How to Improve Global Workforce Collaboration
07.04.2014
by Dion Hinchcliffe - One of the signature challenges of large organizations today is the unique set of issues they face when trying to improve the way their workers interact, communicate, and collaborate together. The collaborative environment in a typical enterprise is complex: A dozen or more time zones, vast distances between offices, regional cultural differences, corporate politics, bureaucracy, and differing technology capabilities all make it very challenging to improve the status quo. Even though increasing the effectiveness of collaboration ...
 
Intranets help spread company culture and values
07.04.2014
Intranets always partly reflect their organisations' cultures, and they mirror the companies they serve through content, processes, and contributions from employees. The best intranets are not only deliberate aligned with their organisational culture,s but also seek to shape and influence it, celebrating the positives aspects and encouraging employees to feel proud about where they work and what they do. Intranet should not be dull and lifeless, but engaging and lively. Intranet do this in a variety of ways including: branding the intranet so it has ...
 
Social Business Software Technology Update - A Collaborative Evolution
07.04.2014
In the past two weeks four key players in the fast growing social software technology market brought their visions of the connected enterprise to Switzerland. IBM organized its local Connect event at Trafo Baden by "Energizing Life's Work" with their Collaborative Software Connections. The WorldWebForum from Beecom invited Atlassian giving an insight on how the Confluence Collaborative Wiki is used to grow fast. Google outlined how GPlus is filling up the gap from the project end of Wave. And Microsoft outlined in their event The Power of Working Social ...
 
Social Business Needs Social IT
07.04.2014
Social Business is not just changing what the marketing department worries about. It's changing how we run our businesses, and changing what we consider to be a well-managed business. Social Business can make your business more flexible, more agile, more open, and more future proof for the next revolution in technology. This is a revolution that is already taking place. If the future of business is social, then the future of the IT department is social too. Social Business Design Principles Social IT Privacy and trust Simple flexible tools Flexible ...
 
Digitale Transformation. Von Vertrauen, Verständnis, Vernetzung und Verwegenheit.
07.04.2014
von Carsten Rossi - Seit meiner ersten selbstgebauten Website aus dem Jahr 1994 durfte ich die eine oder andere Erfahrung mit Projekten zur Digitalen Transformation sammeln. Mit meinem ersten Intranet 1999, einem Online Geschäftsbericht schon 2001, meinem ersten selbstprogrammierten Content Management System 2002 und der ersten Darksite für die Krisenkommunikation im Rahmen eines "unfriendly takeover" im Jahre 2004. Seit 2007 darf ich Digitale Transformationsprozesse mit Kuhn, Kammann & Kuhn gestalten. Wir haben Intranets zu Social Intranets gemacht ...
 
Soziale Bindungen im Intranet: Partizipation im Intranet, Teil 4
07.04.2014
von Georg Kolb - Je stärker meine soziale Bindung zu einem Netz­werk ist, desto eher werde ich mich daran beteili­gen. Doch mit wie vielen Kontakten kann oder soll ich so stark verbun­den sein wie etwa mit meiner Familie, engen Freunden oder alten Kollegen? Der britische Evolutions­anthropologe Robin Dunbar hat auf diese Frage auf über­raschende Weise eine Antwort gefunden. Die Dunbar-Zahl Der organi­satorische »Tipping Point« Der Wert schwacher Bindungen Die Weis­heit der Vielen [...] ...
 
Mein aktuelles 3-Ebenen-Verständnis von Wissensmanagement
07.04.2014
von Michael L. Höfer - In letzter Zeit denke ich wieder viel über Wissensmanagement nach, und welche Ebenen es gibt, die ich als SharePoint-Consultant bei der Konzeption eines Intranets beim Kunden berücksichtigen sollte. Indirekt war es der Umgang mit komplexen Herausforderungen, die mich wieder auf das Thema gebracht hat. [...] Im Nachhinein ist mir aufgefallen, dass diese Überlegungen, Wissensmanagement als systemische Eigenschaft der Organisation zu betrachten, schon Teil der Reflektionen über Enterprise 2.0 waren (hier und hier). Außerdem erkenne ...
 
Working Out Loud is the Lean Start-up of Knowledge
07.04.2014
by Simon Terry - Working out loud enables early validation and engagement of others in ideas. By putting ideas to the test early when formed only to a minimum viable level wasted effort is avoided and the ideas move to fruition quicker. In this way working out loud reflects the value creation approaches of lean start-up. Working out loud on Minimum Viable Ideas One of the exercises in Harold Jarche's PKM in 40 days program is around Narration of your work. I am a huge fan of working out loud and initially I wasn't sure that I had much to learn. However, ...
 
Why You Should Give Up on Collaboration
04.04.2014
by Jacob Morgan - We have no budget. Managers don't support the project. It's taking too long. It's too complicated. I don't have time. We don't have resources. Things are just fine the way they are. It's on the "back burner". Collaboration leaders and practitioners at companies all around the world have at some point thought these things. But these things didn't stop companies like TELUS, Unisys, Wells Fargo, Safeway, and the many other organizations around the world who have been successful with their initiatives. So sure, you can stop, admit defeat, ...
 
What Factors Are Relevant to Becoming a Social Enterprise?
04.04.2014
Even though they may have moved past the idea that it's a passing fad, many leaders are still trying to figure out whether, when and how they should begin to transform their organization into a "social enterprise." Others may feel they have made the proper commitment to start down the path to becoming a social enterprise, but they have been disappointed with their results. Something seems to be missing... I'm often asked what organizations are the best candidates for social technology initiatives. Sometimes people are looking for me to validate their ...
 
Iris intranet, where information meets collaboration
04.04.2014
by Gloria Lombardi - "The triptic intranet, Iris, is a breath of fresh air. It is disarming, funny, smart, modern, and available when you need it." - Nielsen Norman Group - Iris Intranet is context-driven and designed to help employees work faster and better. It has developed by triptic, the Eindhoven-based agency for online communications that won this year Intranet Design Annual Award by Nielsen Norman Group. Several elements make Iris different from traditional intranets. First, its user-centred design. The homepage recognises employees' profiles, ...
 
Das digitale Shareholder-Bewusstsein ist das von Vermietern des 19. Jahrhunderts
04.04.2014
Wann werden Shareholder erkennen, dass Wertschätzung unbezahlbar ist? Die Nutzung digitaler Räume per PC, Notebooks und Mobile Devices sind ein nicht mehr zu übersehendes Massenphänomen. Oder kennen Sie noch "reale" Orte an denen konzentrierte Blicke in ein Mobile Device nebst tippen auf der unhörbaren Tastatur nicht Alltag geworden ist? Selbst für die verbliebene NichtkennerInnen digitaler Räume vergeht kaum ein realer Raumtag der nichtdigitalen Welt, wo nicht an irgendeinem Nachbartisch das zum Synonym für Social Media gewordene "F-Wort" zu hören ...
 
Ein Quantum Rost: Ein offener Brief an HR-Manager
04.04.2014
von Jochen Mai - Lieber Personaler, wir müssen reden. Irgendwas läuft bei dir gerade gewaltig schief. Sicher, jede Berufsgruppe hat ihr Image. Zu den Ingenieuren gehört beispielsweise das des sozial-isolierten Tüftlers, der in seiner Schrulligkeit ruht wie in einem Faradayschen Käfig. Dem Banker wiederum haftet das Bild an, kaum verhohlenen Hochmut mit rahmengenähten Schuhen, Nadelstreifen und Bauchansätzen zu paaren. Und wenn eine Zunft das Klischee der kühl analysierenden und Anglizismen speienden Intelligenzbestie nährt, dann ist es zweifellos die ...
 
Gegen-Gegendarstellung: Liebe Personaler, selber schuld!
04.04.2014
von Jochen Mai - HR schlägt zurück - kämpferische Personaler publizieren eine Gegendarstellung zu der polemischen Geschichte von der inkompetenten Human Resources Szene, die auf Bewerbungen wochenlang nicht reagiert und Kandidaten mit sinnlosen Fragen malträtiert und von Social Media sowieso keine Ahnung hat. Im Blog meines geschätzten Kollegen Henrik Zaborowski ist gerade dieser Brief einer anonymen Recruiterin erschienen. Tenor: Bewerber sind genauso. Sie sagen Termine kurzfristig und mit fadenscheinigen Ausreden ab; Bewerber melden sich gar nicht ...
 
Change leader, change thyself
04.04.2014
Anyone who pulls the organization in new directions must look inward as well as outward. Leo Tolstoy, the Russian novelist, famously wrote, "Everyone thinks of changing the world, but no one thinks of changing himself." Tolstoy's dictum is a useful starting point for any executive engaged in organizational change. After years of collaborating in efforts to advance the practice of leadership and cultural transformation, we've become convinced that organizational change is inseparable from individual change. Simply put, change efforts often falter because ...
 
Social engagement: from internal to external
03.04.2014
by Anthony Poncier - [...] New organization and engagement We are no longer in the era of Taylorism, where each one performs a task repeatedly (at least among white collar). Today, the added value is based on autonomy, creativity, innovation and agility. Employees must be commited in their company, not just to put in an appearance. However, many studies show that 70 % of employees are disengaged from their business. There is a need of reversing the management to change this mindset . But, many companies are not start-ups and can't ignore their own history ...
 
Peloton formations
03.04.2014
by Richard Martin - [...] There is a notion I keep returning to here on this blog, and elsewhere on the social web. It is not quite fully formed, not quite within my grasp. But it is slowly crystallising. Certainly, it is inspired by Jon Husband's concept of wirearchy, 'a dynamic two-way flow of power and authority, based on knowledge, trust, credibility and a focus on results, enabled by interconnected people and technology'. So too by the work of fellow change agents, like Harold Jarche and Luis Suarez, who have taken up Jon's idea and synthesised ...
 
Studie: Teilen von implizitem Wissen ist mit IT möglich, aber Belege fehlen noch immer
03.04.2014
von Michael L. Höfer - Mein geschätzter Kollege Behdad steckte mir vor ein paar Tagen eine Studie aus dem Jahr 2013 zu , die ich wirklich interessant fand, und die Kernaussagen hier gern kurz wiedergeben möchte. Kernfrage der Studie: Welche wissenschaftliche Debatten gibt zur Frage, ob das Teilen von impliziten Wissen durch IT möglich und leichter ist? Ergebnis: Es gibt zwei Schulen. Die eine stellt diese Möglichkeit der IT grundsätzlich in Frage, ist aber die Minderheit. Die Mehrheit bejaht das. Es existieren im wissenschaftlichen Diskurs zwar signifikante ...
 
Creating a Successful Work Culture For ALL Generations
03.04.2014
During his many years of working with groups around the world, Stephen R. Covey (best-selling author of The 7 Habits of Highly Effective People) had the incredible opportunity to personally observe how organizations best leverage the unique contributions of everyone in the workforce, regardless of their age, generation or style. After studying a wide-range of diverse groups including Non-Governmental Organizations (NGOs) such as Grameen Bank, and global organizations like Marriott International, Covey found that an important step in building and sustaining ...
 
Why Incentives Don't Actually Motivate People to Do Better Work
03.04.2014
As it turns out, workplace incentives don't necessarily create harder working employees. You would think that rewarding people for being good at their jobs would make them better at them. But social science shows that it doesn't, for a number of reasons. Why money isn't the ultimate motivator The go-to cliché for motivation is the carrot and the stick, with the carrot being the sweet reward and the stick the thwapping punishment. But like popular author Dan Pink argues in "Drive," that reward-and-punishment system might work for motivating ...
 
The Firehose, the Bucket & The Sieve: Information & Value in the Network Era
03.04.2014
by Simon Terry - The new network era quite evidently brings us a firehose of information, the ability to draw buckets of relevant insight and the need to sieve out relevant and quality knowledge. When we turn to value, we know it is rushing by but often we feel like we are holding an empty sieve. We need to rethink how we gain value in the network era. [...] Networks open up to us the exponential potential of people. We now have access to the talents of many more people than ever and the potential to create a firehose of value from collaboration. Leadership ...
 
The power of social in the enterprise
02.04.2014
According to an infographic created by British firm Huxo Social Media Management, 73% of small businesses surveyed used social media in 2012. Jason Slaughter, VP, product management at the Toronto-based firm TemboSocial, offered his perspective on how companies can benefit by using social media internally and externally. When employees have access to external social networks such as Facebook and LinkedIn at the office, they can use them productively to gain a competitive advantage over their firm's rivals. Slaughter explained that workers can learn ...
 
Social Media in B2B: Wie sinnvoll ist das wirklich?
02.04.2014
Wenn man mit B2B-Unternehmen über Social Media redet, hört man sehr schnell und sehr oft: "Das ist nichts für uns, da sind unsere Kunden nicht!" Wir ahnen zwar, dass dem nicht so ist, aber harte Zahlen sind immer bessere Argumente als Bauchgefühle und Meinungen. Diese Fakten liefert nun eine interessante B2B-Studie. Social Media in B2B: "Das hilft uns nicht!" Wie sichtbar sind die B2B-Unternehmen im Social Web? Die Ergebnisse in Stichpunkten Folgerungen aus den Studienergebnissen Weitere Gründe für B2B-Social-Media [...] ...
 
Social Media ohne Monitoring ist wie Fischen ohne Angel
02.04.2014
Ein übergreifendes Social Media Monitoring ist elementar für den Erfolg Ihres Social Media Engagements. Die Konzeption und die Umsetzungspunkte sollten von Anfang in Ihre Social Media Strategie mit einfließen. Am besten Sie stellen sich diesen Monitoring-Prozess als eine Art Kreislauf vor, der Ihre Social Media Aktivitäten in jeder Stufe mit begleitet. Doch was macht Ihr Unternehmen zu einem aufmerksamen "Social Listener"? In dem Sie ihre Ziele vorab klar definieren und danach Ihren Social Media Monitoring Prozess feinmotorisch darauf abstimmen. Beziehen ...
 
An Employee's Personality Is More Important Than Skills According To A New Talent Study
02.04.2014
Looking to understand what makes a digital professional marketable, Hyper Island surveyed over 500 business leaders in the communication and tech fields to find out what they're looking for in new employees. Turns out being flexible and personable are more important than tech wizardry. One of the greatest traps when thinking about bolstering a company's digital capabilities is focusing too myopically on the technology. Sure, great digital teams require technical wizards, but it turns out that in the eyes of employers hard skills take a back seat ...
 
Standing On The Shoulders Of Giants
02.04.2014
by Oscar Berg - "...we see more and farther than our predecessors, not because we have keener vision or greater height, but because we are lifted up and borne aloft on their gigantic stature" - Metalogicon, John of Salisbury, 1159 - A modern interpretation of the western metaphor about the dwarfs standing on the shoulders of giants is that each new discovery that is made builds on previous discoveries. In the context of enterprises and collaboration, one can say that each person who creates value builds on the value created by other people. Each individual ...
 
Collaboration and the Online Dating Syndrome
01.04.2014
by Jacob Morgan - Anyone that has tried online dating can tell you that the person you see online isn't always the same person that you see in real life. See, the problem with online dating is that people can make themselves look like anyone they want online. This is the same problem with many organizations today. Organizations today are overly enamored with collaboration solutions, sharing, and the future of work. They say they want employees to share, to communicate across silos, to innovate, to collaborate and be open, and to be empowered (and oh ...
 
Managing compliance and legal risk in internal social networks
01.04.2014
by Bertrand Duperrin - If the matter was largely overlook while enterprise social networks projects were in their infancy, compliance is becoming a major concern for many businesses. What is it? Ensuring that the use of a social network complies with regulations. Regulations being national, international or only internal policies. Examples: how to make sur employees won't share highly confidential information in the enterprise social network (ie: a future product still under developement)? How to make sure no group will be created with a forbidden focus? ...
 
Social Business und Enterprise 2.0 - Eine integrative Abgrenzung und Sichtweise
01.04.2014
von Sebastian Thielke - Die CeBIT und die Social Business Arena haben es klar formuliert: Social ist nicht sehr attraktiv als Begriff für Unternehmen und Entscheider. Meiner Meinung nach gibt es dennoch für dieses Wort die Daseinsberechtigung. Im Bereich der Beratung, der Forschung und auch im Pioniergeist sollte der Begriff immer noch Bestand haben. Vielmehr sehe ich eine alte Problematik aufkommen: Es gibt keine eindeutige Nomenklatur. Jeder nutzt scheinbar ein anderes Set an Wörtern und Phrasen. Die einen sagen Social Collaboration, die anderen sprechen ...
 
Was ist Collaboration? (5) = Structured Collaboration + Social Collaboration?
01.04.2014
von Michael L. Höfer - Das Problem: Ein Begriffswirrwar Manchmal bin ich genervt. Immer dann wenn nach meinem Empfinden Dinge mit einem Wort bezeichnet werden, die eigenltlich kaum zueinander passen. Vor allem dann, wenn die der einheitliche Begriff eher für Verwirrung sorgt, statt für Klarheit zu sorgen. Stellen Sie sich z.B. vor, jemand würde Stockholm, Neapel, und alles was dazwischen liegt, einfach als "Europa" bezeichnen. Das wäre noch ok, wenn es um die Abgrenzung gegenüber "Nicht-Europa" geht, aber die Unterschiede in Lage, Architektur und Kultur ...
 
Discomfort and The Emerging Future of Value
01.04.2014
We are beginning to witness the future of business, which is best described as the 'age of discomfort'. The boundaries of competition, differentiation, social responsibility, and value creation are rapidly dissolving. Emerging in their place is a blank canvas, devoid of rules of engagement, demarcation lines between consumer and producer, and clear signs of encouragement that we're on the right path. An inkling of how your company can succeed tomorrow comes from a sector that is viewed by industry watchers as antiquated: the U.S. public utility sector. ...
 
Define your intranet requirements the smart way
01.04.2014
Have you decided that you need an intranet, or social business tool, and better internal communications, but you're not sure what the next steps are? Follow this blog for a step by step plan to a complete understanding of your intranet requirements. Consider all of your stakeholder's objectives Information Technology (IT) Human Resources (HR) Customer Service and Support Sales & Marketing Management & Executive Finance & Accounts Remote workers Determine Intranet Goals Improve knowledge sharing Reduce staff turnover by 10% Reduce business ...