#socbiz
Curated hints on Digital Transformation, Enterprise 2.0, Enterprise Social Networks, Social Intranets, Social Collaboration, Knowledge Management, HR 2.0, ... and all the rest
Dr.-Ing. Carsten Rose – Effective: 28.02.2014

Archive 02/2014

Social Business Digest by caro - Archive 02/2014
Where is interoperability for social media?
28.02.2014
by Dion Hinchcliffe - Summary: A seemingly esoteric question actually turns out to be vital for dealing effectively with the trend toward silos of communication everywhere, from social networks to online communities. A funny thing is happening along the way towards connecting all of us together via social media: We've ended up at a place where we have thousands of seperate islands of communication, instead of the seamless, pervasive mass connectedness that seemed to be happening early on. Admittedly, Facebook and Twitter, and their counterparts ...
 
Why enterprises (big and small) are slow to adopt social collaboration tools
28.02.2014
A study conducted by Gartner last year stated that 80 percent of attempts to gain benefits from using social collaboration tools will not be seen until at least 2015. This is astounding. Wouldn't you think most businessmen and women know how to use social collaboration tools and exchange information in feeds, forums and chatrooms by now? What is causing the delay in adoption and use of these tools? As the creator of a social collaboration tool, I am a firm believer that a virtual space for working together breaks down physical barriers and creates a ...
 
How Engagement Can Ruin Leadership
28.02.2014
Day after day, week after week, you find innumerable posts extolling the glorious benefits of employee engagement. You'll read about how engaged employees are more productive, have less absenteeism, apply more discretionary effort and overall improve bottom line numbers by a significant amount. Many of those posts you will find in this blog. So how, in good conscience, can I even imply that leadership could be ruined by such noble and gentle effort? Glad you asked. Executives are beginning to see the value and necessity of quality employee engagement. ...
 
Does it get any easier?
28.02.2014
Sometimes when you are given the task to help make your business more social it can appear a bit daunting. Your senior executives may dismiss an employee social network as a black hole where staff will waste time chatting - a sort of 'Facebook for the enterprise'. Staff themselves may be bemused by a network they don't really understand and certainly don't feel a need for. Sounds familiar? Well don't be disheartened; for all the communicators we have interviewed who have put in a network, not one of them has given up and taken it out. There have been ...
 
Zahlen, Daten, Fakten zur Social Media Welt in Deutschland
28.02.2014
Wie Unternehmen ihre Social-Teams aufstellen, welche Firmenziele sie damit verbinden, mit welchen sozialen Netzwerken sie diese erreichen, wie sie sie messen und was die größte Social-Herausforderung ist? Das und noch viel mehr haben uns 102 Social Media Manager zwischen dem 01.1.2014 und 10.02.2014 in einer nicht-repräsentativen Umfrage verraten. Teilgenommen haben die unterschiedlichsten Unternehmen: Von Großkonzernen wie der Deutschen Bahn, Siemens oder Bertelsmann über Automobil-Hersteller wie BMW, Audi oder Daimler bis hin zu Stadtwerken, Volks- ...
 
Christian Schmidt: Verfechter von Social Collaboration müssen betriebswirtschaftlichen Mehrwert herausarbeiten
28.02.2014
von Frank Hamm - Unser nächster Interviewpartner ist Christian Schmidt von der Know How! AG. Seit 1.1.2014 verstärkt Christian Schmidt die Know How! AG als Senior Account Manager im Bereich Enterprise 2.0. Die Know How! AG baut damit ihre Expertise im Bereich Enterprise 2.0 weiter aus. Christian Schmidt kann auf mehrjährige Erfahrung im internationalen IT-Vertrieb mit den Schwerpunkten Enterprise 2.0, Social Business, Information und Kommunikation zurückblicken. Wo stehen wir beim Thema "Social Collaboration/Business" in Deutschland? Was sind die Herausforderungen ...
 
Kommunikation scheitert: Projektmanagement - Angst vor Konflikten
28.02.2014
Projekte kranken vor allem an schlechter Kommunikation, so das Ergebnis des Project Management Institute. Größtes Problem ist die Scheu vor Auseinandersetzungen. Unzureichende Kommunikation, das klingt zunächst mal nach einem soften, leicht lösbaren Problem. Gängige Empfehlungen lauten "einfach offen miteinander reden" oder "nicht zu viel Angst vor Konflikten haben". Leichter gesagt als getan, denn Soft Skills sind weitaus schwerer Erlernbar als Fachliches. Wer kommunikativ stark ist, hat diese Stärke in aller Regel als Kind erworben. Hinzu kommt, dass ...
 
The New Visionaries: An Interview With Susan Scrupski
28.02.2014
by Stowe Boyd - I've known Susan Scrupski since we served on the Enterprise 2.0 conference program committee, and followed her creation of the 2.0 Adoption Council. Over the years we've become friends, and I thought it was high time to interview her for this series. Susan is, her about.me tells us, "tirelessly working to foster new thinking and behaviors in global enterprises." "Susan Scrupski founded the The 2.0 Adoption Council and is currently growing Change Agents Worldwide." [...] The same way Airbnb is in the hospitality business without hotels, ...
 
Why Leaders Must Say What They Mean
28.02.2014
Positioning, spin, strategic ambiguity - why do so many leaders fail to say what they mean? Leaders worry that if they say what they really mean... Someone might panic The truth will leak Employees will make bad choices They'll become disengaged Spinning the truth has all of those same side effects, only worse. When humans aren't told the truth, the stories they concoct to fill in the blanks are far more dramatic than the actual scene. I'm always surprised by how surprised employees are when they're told the honest truth. "I've never heard that feedback ...
 
How Enterprise Social enables Appreciative Inquiry
27.02.2014
Appreciative Inquiry seeks to unlock innovation and bring creativity to the forefront - focusing on strengths to transform organisations to a high-engagement high-commitment workforce. Our guest blogger Jeremy Scrivens describes this in detail in his recent posts. Jeremy suggests a new focus whereby managers develop an eye that can appreciate and surface the good and the possible in order to bring about the elevation and combination of strengths to the customer and the world. So how can enterprise social networks play an enabling role in helping achieve ...
 
Becoming a Social Business Executive Sponsor in 5 Steps
27.02.2014
The single most important step a company can take along the path to becoming a social business is to designate a social business executive sponsor. In some companies, this might be the CMO. In others it could be the vice president of services or the chief customer officer, or even the CEO. The key is to find the most likeable, collaborative individual who has a large-scale influence. It need not even be an executive. Wherever the social business executive sponsor comes from, follow this five-step guide to not only help that person through their first ...
 
Coping Techniques for Lonely Change Leaders
27.02.2014
Leading change in large organizations is hard work and offers little instant gratification. To sustain the energy to lead that change, innovators must take proactive steps to protect their psyches. Many commentators on innovation focus on the substance and approach to work; however, they abstract away the mental grit needed to cope with what often can be a lonely existence. Below, I draw on my experiences leading change efforts in sectors and institutions as varied as the government (the U.S. Department of Health and Human Services), academia (Harvard ...
 
Enterprise 2.0, a new cycle?
27.02.2014
by Anthony Poncier - This post has been originaly published in french on 01 Business. During the last enterprise 2.0 summit, there was a weird felling of where are we going or not going. A kind of downturn of the concept. If there is not really a downturn that's true that we are at a turning point. A Crossroads? Outstrip social washing [...] ...
 
FCC CIO: 5 Ways to Create Change in a Change-Averse Culture
27.02.2014
[...] As he heads into 2014, Bray is focused on improving both IT and non-IT processes so the FCC can better engage and partner with citizens as well as the private sector to provide data that is more accessible and open - empowering citizens to take the lead in some areas and reducing the reliance on government. Bray is a social CIO, super active on Twitter, and incredibly accessible, engaged and community driven. Bray has a unique perspective for a CIO when it comes to change: He believes that it's about the art of figuring out where you can ...
 
PKM - Personal [Professional] Knowledge Management
27.02.2014
How-To Manage The Mass Of Information WE Encounter Each Day? When WE use Social-Media, especially Twitter, lots of users know already about a PLN (Personal [Professional] LEARNing Network) and through it WE get a MASS of information on a daily base. So, not easy at all when people don't know how-to organize that information... Well, it is actually NOT that difficult when people are Up-To-Date with THEIR Professional Development and learned already about Curation! YES, I am mentioning again and again Professional Development (hate me for that...)... ...
 
Content Curation: 10 Free Tools To Save You Time
27.02.2014
Social media tools and platforms to help you manage, curate and post are developed at such a furious pace that it is almost impossible to keep up and test each one, all the while operating your business. Implementing a few of the platforms are sure to save you some time and a few headaches. As a business with an online presence, managing your social media is a full time job, not a hobby. It does require goals, strategy, tools, time, and manpower or womanpower. Just creating a few social profiles and a blog page are not enough. You should be actively ...
 
The digital workplace 2014: Plight and promise of today's employees
26.02.2014
by Dion Hinchcliffe - Summary: While technology has thoroughly infused the workplace, its strategic adoption and meaningful application by the typical worker is actually just beginning. Here's how the digital workplace will look this year. While it's typically the latest cutting-edge technologies like 3D printers and wearable tech that gets the most attention and buzz these days, it's actually the newer IT workhorses of the enterprise that get the job done. Video conferencing, unified communications, and smart mobile devices, while not ...
 
Why Successful Organizations Need An Anti-Facebook (It's Not Why You Think)
26.02.2014
Do you work for a company that blocks your access to Facebook? If you do, you're certainly not alone. Though the number of companies that ban social media Web sites is dropping, one 2013 survey reports that 52 percent of CIOs and IT directors still block Facebook. In the U.S., that number is even higher, at 69 percent. From the point of view of employees, 19 percent of American workers aren't able to access Facebook due to restrictions, according to another recent survey. Whichever number you consider, company leaders who decide to block Facebook may ...
 
Investing in internal communication: Will it be profitable?
26.02.2014
Internal communication should have a budget allocated to it like any other important business area; nonetheless, it usually does not. Internal communication doesn't get the necessary financial resources assigned to it and for many it is deemed a murky investment. Why? Some people still think that internal communication can wait, that there are other challenges to be prioritised and I ask myself: Are people not the company's most important asset? Is it not a priority to improve coordination and collaboration within a company and work towards business ...
 
Collaboration Isn't Just for Knowledge Workers
26.02.2014
Any discussion about collaboration that focuses entirely on the "knowledge worker" risks leaving a lot of employees out of the conversation. [...] So we don't have a succinct definition of the term, which is fine. Within my organization the majority of employees, including customer facing ones, might be considered knowledge workers as they have to deal with non-routine problem solving. However at the same time, may of them have highly routine, task oriented and process based elements to their roles. Another large population ONLY has task oriented and ...
 
Notes on CUST119 Prudential: Thinking about Social Business Adoption? Don't Forget Enterprise Social Governance
26.02.2014
Jean Balbo from Prudential Financial is talking about enterprise social governance. Jean is the Director of Process Management. Some notes: Prudential is 137 years old, has $1 trillion in assets under management. 50000 employees, in 35 countries. 22000 employees are in the United States. Been a long time IBM customers. PROFS in 1982, Notes from 1994 (60,000 users, 6400+ applications), Sametime in 1999, WebSphere Portal in 2002, and Connections in 2010 (about 25,000 users currently). Risk is a big concern for all of us - how will it be used? The Facebook ...
 
Social Media Manager - fehlende Klarheit als Alibi für Unternehmen
26.02.2014
Fachleuten kommen die Tränen, unter welchen Umständen mancher Social Media-Experte in Unternehmen eingesetzt wird. Mich selbst packt die Wut, wenn ich sehe, mit welchen Vorstellungen und Inhalten viele Unternehmen Stellen ausschreiben. Was macht ein Social Media Manager? Was ist ein Community Manager? Und welche Rolle spielen externe Berater und Agenturen? Es scheint eine ewige Diskussion, die wir seit Jahren führen. Und auf den ersten Blick scheint diese von Missverständnissen und Willkür auf Personal- und Fachbereichsebene geprägt. Es hat sich was ...
 
Ihr Hype Jockeys und Buzzword Miner
26.02.2014
von Sebastian Thielke - Was ist in Euch gefahren, dass nur noch der eigene Selbstzweck Sinn Eurer Berufung ist? Ihr springt auf jedes Thema auf, dass irgendwie den Anschein erweckt, zu einem Hype zu werden. Ihr schaut, dass Euer kleines Ökosystem aus Selbstbeweihräucherung und Selbstzweck den ewigen Kreislauf der Erhaltung geht. Wo sind sie hin die philosophischen Ansätze, die Orientierung am ursprünglichem Social in Social Media? Ohne Ziel Ohne Motivation Ohne Verstand Ohne Beispiel Ohne Fundament Ohne Gemeinheit [...] ...
 
Exploring the HR Management Framework for the Connected Collaborative Enterprise
26.02.2014
by Jon Husband - The title is a dead giveaway, and I am using the term 'framework' loosely. Why? Because I think no one really knows what the massive gradual transition to social computing and collaboration as core work activities means in practical terms for today's (and tomorrow's) human resources professionals and the people management processes and practices they design, implement, coach and manage. I say that with full knowledge that over the last two decades we have seen a lot of talk and activity aimed at 'modernizing' human resources management ...
 
In a wired world, companies have to re-wire
26.02.2014
by Harold Jarche - Wirearchies are smarter than the sum of their parts. But what are the parts? One way to look at wirearchy is as four interrelated levels: Coordination of routine & standardized work The daily practice of getting work done The continuous development of expertise Connecting to others with complementary interests All levels are necessary and knowledge has to flow between them, or companies will get disconnected from their markets and their people. This is why trust is so important, and the sharing of power and authority is the visible ...
 
Eine Plattform - Viele Möglichkeiten: Einsatzpotentiale eines Social Intranets
25.02.2014
Das klassische Intranet Der Begriff Intranet sagt vielen Leuten etwas, die in einem mittelständischen bis großen Unternehmen arbeiten. Doch die meisten Assoziationen dazu sind eher negativ belastet wie "unflexibel", "schwerfällig" oder "unübersichtlich". Die Kommunikation findet von oben nach unten statt, ohne dabei die Mitarbeiter miteinzubeziehen. Diese sind also weiterhin auf die altmodische E-Mail angewiesen, um an die benötigten Informationen zu gelangen. Dies bewirkt, dass Mitarbeiter das System nicht gerne benutzen und die Produktivität sinkt, ...
 
Do you think policy is the only way to manage social media risk?
25.02.2014
You may be excused for thinking that Social Media Governance is just about having a Social Media Policy. Of course, policy is one essential element of any good governance strategy, however, there are 5 other, equally important elements to help you manage the risks of social media. In this article I will introduce each element and pull out some key points. Social Strategy Social Governance Social Resilience & Crisis Management Data Privacy & Control Regulatory Compliance Social Media Policy Policy Awareness and Training [...] ...
 
The Network Navigator
25.02.2014
by Simon Terry - The power of a networked world is shifting the emphasis of work from expertise to navigation. Are you ready to move from expert to network navigator? From Expert to Navigator - a financial services example The Network Navigator [...] The 8 Skills of a Network Navigator A network navigator does not need to know the answer. They do not even need to know the whole way to the solution. They need to be able to lead others, to leverage the knowledge of the network and to find a way forward in collaboration to create new value: Setting a course ...
 
Chef 2.0: Personalführung geht in digitalen Zeiten anders
25.02.2014
Die Digitalisierung verändert die Wirtschaft, den Wettbewerb sowie die Beziehung zwischen Kunden und Unternehmen. Sie verlangt von Führungskräften Vorgehensweisen, die zunächst widersprüchlich erscheinen. Vor etwa zehn Jahren begannen Dienstleister des amerikanischen Gesundheitswesens, Computerprogramme im klinischen Bereich einzusetzen. Sie sollten die Kommunikation zwischen medizinischem Personal, Klinik-Management und IT-Abteilung verbessern und so eine gute Behandlung der Patienten ermöglichen. Für das Projekt schuf man die neue Position des Chief ...
 
Interview: Der Kulturwandel ist im Social Business die große Herausforderung - Frank Heuer interviewt Alexander Broj
25.02.2014
von Stefan Pfeiffer - Wer Social Business selber lebt, der kann auch auf Augenhöhe mit den Anwendern der Firmenlösungen arbeiten. Frank Heuer, Senior Analyst der Experton Group, im Gespräch mit Alexander Broj, Social Business Leader bei IBM Deutschland. Alexander Broj gehört zu den Persönlichkeiten, die die Entwicklung des Social Business Ansatzes von Beginn an mit voran getrieben haben. "Social Business ist keine Softwareentscheidung", sagt Alexander Broj und führt aus, dass viele Organisationeinhieten bei den Kunden inzwischen auf Social Business ...
 
Where did all the people go?
25.02.2014
by Richard Martin - [...] Like health practitioners, change agents must not hand out the same prescription to every patient. They have to treat each new client relationship on a case-by-case basis, applying the learning they have gained from previous commissions, but also adapting to everything that is unique and special about the current company they are working with. Nevertheless, certain patterns emerge over time. This is why there are so many voices arguing right now that work is broken and needs fixing. Blog posts and books proliferate in which ...
 
Social Networking in the Enterprise - 5 tips for successful deployment
25.02.2014
Once you've sorted through hundreds of great solutions for Social Networking in the Enterprise and chosen the one right for your company, make sure it thrives when you deploy it. I have talked to many customers who have struggles with various software, especially SharePoint. They bought it, paid a company hundreds of thousands of dollars to customize it and when they made it available to their employees and nobody used it. They went through a quick honeymoon phase with a few early adopters, then it fizzled out quickly and ended up just getting used ...
 
The Future of Collaboration Lies in Human Resources' Hands
24.02.2014
by Luis Suarez - Here we are, 2014 and still wondering what the future of collaboration is -- as if we didn't know already. Despite all efforts to trump it or get rid of it altogether in favor of other noble concepts like cooperation, the hard truth is that collaboration has always been here. And it will continue to be here for many years to come. It's a human trait. It's our capability of getting work done together. Effectively. So why is it that even today we are still questioning its inherent value within the business world? Is it ...
 
What Is Wrong With The Hierarchy?
24.02.2014
by Oscar Berg - n a world where things changed less frequently and when there was plenty of time to react on new information that emerged, where markets did not emerge by themselves and change shape by themselves, it was possible to centralize planning and make long-term detailed plans and execute the plans over a period of several years. Organizational hierarchies and command-and-control style management were the solutions implemented to get the information from the top to the bottom of the pyramid and ensure that execution plans were followed. Things ...
 
Social Task Management for Social Media Managers
24.02.2014
We all know that social media management means getting organized and connected... The fact that social media managers do a social job from behind a screen (most of the time) makes efficient communication even more important. SMM's need to be better organized Our days are made up entirely of information exchanges. That's what we do, we connect with others. Whether we need the latest logo design, product update, or contact information, we are constantly communicating internally and externally. Social media managers need to stay informed and up to speed ...
 
Does Social Media Make You More Productive In the Workplace?
24.02.2014
We all use social media of some kind, at least for personal use. But when it becomes part of your business, does that ultimately lead to more or less productive employees? According to a study by Microsoft, 46 percent of workers say that their productivity has greatly or somewhat increased because of social media use in the office, and more than one-third (37 percent) say that they could do their job better if their organization's management was more on-board with the use of social tools in the workplace. But, as a manager of a business, it's important ...
 
Selbstkritisch: Der Social Media-Branche fehlt der freie Blick
24.02.2014
Social Media ist der große Wurf. Das Allheilmittel, dem alle hinterherjagen. Unternehmen, die in den sozialen Onlinemedien nicht aktiv werden, prophezeien wir den Untergang. Es ist das große Ding. Selten wurde unsere Gesellschaft durch veränderte kommunikative Möglichkeiten in so kurzer Zeit so gravierend verändert. Und doch ist es am Ende nur ein Baustein von vielen. Social Media ist omnipräsent Es sind Zeiten, in denen sich Social Media-Experten kaum entscheiden können, wie sie ihre Woche gestalten sollen. Am Wochenende noch auf dem Barcamp für Community ...
 
Die zwei Reputationen des Mitarbeiters. Warum man beide kennen sollte.
24.02.2014
von Uwe Hauck - Viele denken, das Ansehen, die Kenntnisse ihres Mitarbeiters wären klar. Man hat es ja in den hausinternen Systemen erfasst, erlebt in der täglichen Wahrnehmung, wo die Stärken und Schwächen liegen und kann den Mitarbeiter, sei er Untergebener oder Kollege gut einschätzen. Das ist aber ein manchmal sehr großer Irrtum. Wir gehen immer noch davon aus, dass sich der Arbeitnehmer innerhalb seiner bezahlten Tätigkeit engagiert, weiterbildet, seine Fähigkeiten und Kenntnisse voll einsetzt. Dabei übersehen wir einen wichtigen Punkt. Durch immer ...
 
Becoming a trusted advisor
24.02.2014
by John Stepper - Have you ever worked with someone you'd call a "trusted advisor"? I mean the kind of person who has a network of close relationships and gets business based on the trust they've earned over time. They get paid, of course, but you think of them as a partner more than a vendor. Recently, I met with 2 small consulting firms, friends of mine, who are seeking to earn trust while they earn business. Distinguishing themselves is difficult and getting new business is even harder. So we talked about how they could accelerate the process of ...
 
How to Build a Resilient, Stress-Resistant Workforce
24.02.2014
The more resilient your workforce, the greater your ability to: Adapt nimbly to marketplace changes. Provide friendly, alert, loyalty-generating customer service. Implement change rapidly, with minimal resistance. Get maximum productivity from your employees without burning them out. Enjoy organizational effectiveness because teams and departments work well together, rather than have an "us" versus "them" mentality that festers in a stressed out environment. Foster a "can do" spirit, or what Southwest Airlines calls a "Warrior Spirit." So, just how ...
 
'Just Say No' to Native Social Features
21.02.2014
We were all warned about the danger of gateway drugs. Just one moment of indiscretion using Bad Thing X would undoubtedly lead you into a lifetime of abuse of Bad Thing Y, which would eventually ruin your life. After that, you might start skipping school, join a rock band, get a tattoo or drive off in a Volkswagen Beetle for the summer with no distinct purpose. The same rule applies in enterprise software, where lightweight native social features inside purpose-built business applications are Bad Thing X. Today, there is a real problem threatening companies ...
 
Elephant in the Room: Your lack of Digital Reputation precedes you
21.02.2014
When Brian Solis published his latest post "Hello, It's nice to meet you ... again: your Digital Reputation precedes you" I immediately thought of a recent experience where digital reputations did proceed people, although not in a way which gave me faith in listening to their advice. To me this underlines the very point that Brian is making, and while we know that digital reputation does matter perhaps it's time for us in the industry itself to take it more seriously and to show it a bit more respect. We see advisors with no digital reputation ...
 
Enterprise Social Networks May One Day Replace Email
21.02.2014
Corporate communication is ripe for disruption. Thanks in part to social networking and the abundance of new messaging apps, people are expecting more when it comes to communicating with colleagues, friends, and families. Less than 20 years ago, employees still primarily relied upon paper memos and pagers. With such advances in technology, archaic methods for knowledge management and articulating strategies are set to be replaced. While custom social networks in an enterprise setting will not entirely replace email, they will change how workers collaborate ...
 
Die Adoptionsstrategie ist das kritische Moment für den Enterprise 2.0 Erfolg!
21.02.2014
von Bjoern Negelmann - Im Rahmen unserer Blog-Parade zum Thema "Social Adoption" möchte ich hier kurz einen mir wichtigen Punkt für die Diskussion einbringen: Für eine differenzierte Diskussion sollte zwischen der "Social Adoption" und der "Social Adaptation" unterschieden werden. Während Ersteres für mich die Heranführung der Mitarbeiter und der Organisation an die Nutzung der Social Collaboration Plattformen - sprich der Kompetenz- und Akzeptanzbildung inklusive auch der organisatorischen und kulturellen Anpassungen der Arbeitskultur - darstellt, ...
 
Social Adoption: Use Case Rules
21.02.2014
von Carsten Rossi - Anmerkung: Dieser Post ist ein Beitrag zur Blogparade "Social Adoption" im Rahmen der gleichnamigen Themenwoche zur CeBIT Social Business Arena. Ich versuche mal schnell auf den Punkt zu kommen: Poster sind toll, Guides sind hilfreich, ein Management Sponsor ist unverzichtbar. Aber eigentlich, ganz tief drin, in unserem Herzen, wissen wir doch: genutzt wird nur, was auch gebraucht wird. Und insofern gibt es eine Menge guter Gründe, ein umfangreiches Adoption Framework aufzusetzen und den Prozess langfristig zu begleiten. [...] Aber ...
 
Enterprise 2.0 Summit and the employee engagement conundrum
21.02.2014
by Cecil Dijoux - This is a conversation I had together with #e20 super-connector Luis Suarez on Twitter whilst at the E20 Summit. During the engagement panel, he stated that employee engagement was a problem, an idea you can find in many management books (Year without pants by Berkun or Flat Army by Pontefract are recent examples) articles or talks. Even this blog elaborated on that subject a while back, a post which, in restrospect, might seem a bit shallow. Most of these resources draw on Gallup study who claims that this costs about $US 400 Billion ...
 
Thoughts on Evolving From Modern (Machine) Hierarchy to Adaptive (Ecosystem) Wirearchy
20.02.2014
by Jon Husband - I haven't written or blogged very much for the past three or four years for a variety of reasons, mostly personal with a few professional aspects thrown into the decision. During my hiatus the notion of wirearchy continued to hang around and get noticed here and there. Recently it seems that awareness has been spreading and growing. At the same time I have found my appetite to engage and write has come back in some fairly strong ways. And as one might expect, it feels different this time around. Descriptive words come to mind that I ...
 
Hello, It's Nice to Meet you... Again: Your Digital Reputation Precedes You
20.02.2014
by Brian Solis - My good friend Andy Beal just released his latest book, Repped, 30 Days to a Better Online Reputation. Late last year, he asked me to write the foreword for the book and when I heard what it was about, I was all in: "Whether you realize it or not--or even wish to admit it -- you already have an online reputation to protect. It doesn't matter if you're fresh out of college and hoping your past Facebook indiscretions don't torpedo your career prospects, or a Fortune 500 company trying to make a name for itself in a crowded market, your ...
 
Digital Change: Die Architektur des Wandels bestimmen
20.02.2014
Der Veränderungsprozess muss bereits zum Start im Fokus stehen - Laut Prof. Dr. Alexander Rossmann, Professor für Marketing und Vertrieb an der Hochschule Reutlingen und Research Associate am Institut für Marketing an der Universität St. Gallen, ist in Deutschland die Change-Kompetenz häufig weniger stark ausgeprägt als im anglo-amerikanischen Raum: "In unserer Kultur konzentrieren wir uns generell zu sehr auf Inhalte und damit auf Details. Wir beschäftigen uns damit, was gemacht werden soll. Wichtiger ist aber der Aspekt, wie diese Inhalte entwickelt ...
 
How online collaboration drives leadership
20.02.2014
In the modern world, there are plenty of information technology advancements that can help you unite and focus your team effort even in case half of it is remote. Your employees can reside in different offices, in different countries and you can still stay in touch with them. Mostly, this is possible because of the Internet and modern business process management web-systems. Being a good leader even in case you need to manage your team online is as easy (and as hard) as being a good leader in any situation. Here we brought you some tips. Micromanagement ...
 
User generated metadata
20.02.2014
In order to make any information more retrievable, you want to add some form of metadata. In the most primitive scenario's a relevant document-title will suffice or maybe a description. But with the avalanche of information which we must process on a daily basis, this kind of metadata simply is not enough. Platforms like SharePoint offer us a multitude of options to enhance our information further. Some of these options are integrated into the platform or work alongside Microsoft Office. In this post I want to look at some of these options. To be more ...
 
7 Aspkete zur Förderung der Kommunikation zwischen IT und Business
20.02.2014
von Thomas Dörmann - Viele Unternehmen kranken noch immer an einer fehlenden Kommunikation zwischen den Fachabteilungen. Die Gründe sind meistens die festgefahrenen Strukturen und damit insbesondere das ausgeprägte Silodenken. Eine interessante Studie von Forrester zeigt, dass weiterhin eine große Lücke zwischen Business und IT herrscht. Ja gut eigentlich nichts NEUES, nur lange können sich das Unternehmen nicht mehr leisten. Organisationen verlieren viel Geld, weil die Mitarbeiter aufgrund von IT Störungen nicht arbeiten können. Dazu folgende Grafik ...
 
10 Blickwinkel Social Media und Suchmaschinen
20.02.2014
Was können wir tun, damit unsere Website in der Masse der Internet-Inhalte bemerkt wird? Wie können unsere Online-Inhalte per Suchmaschine gefunden werden? 10 Experten aus der Bloggerszene beleuchten diese Themen im eBook "SEO & Social Media" unter der Herausgeberschaft von Michael Firnkes. Im Juli 2013 startete das Projekt im Hanser Verlag mit einem Blogbeitrag - ohne viel weiteres Marketing-Tamtam: SEO & Social Media +++ Mitmacher aufgepasst +++ Schreiben Sie alle zusammen mit unserem Autor Michael Firnkes Ihr eigenes E-Book zum Thema SEO ...
 
Enterprise 2.0 Summit 2014: Operational Benefits and Engagement
20.02.2014
The E20 Summit was celebrating its fifth edition in Paris in the stimulating premises of ESCP, and just like Jon Husband said on Facebook : "I have been having a blast". Notice that it's rather challenging to be somehow unbiased since I am an ambassador of the event and I always am longing for the opportunity to exchange ideas, stories and drinks with the E20 mob. Unfortunately, I could only attend the first day of this year edition. Despite my absence I have still been able to follow the conversations of the second day thanks to the "#E20 peeps Tweeting ...
 
Changing the world of work
19.02.2014
by Harold Jarche - Change Agents Worldwide has just released its first ebook featuring 21 views on the future of work. I have captured some of the highlights and set them in a flow to tell a part of the story, but you will want to read them all. Most formats are free of charge, and don't forget to check out the last page. "We believe change is coming fast to the enterprise. We believe in the principles that drive the evolving Web: chief among these are transparency, sharing/collaboration, authenticity, and trust." - @chagww [...] ...
 
Separating Collaboration from the Collaboration Tools
19.02.2014
Search for the term "collaboration" in Google or Bing and you get more than 90 million hits. Wikipedia lists more than 120 software products claiming to support collaboration in one way or another. Have we become collaboration, or more specifically, collaboration technology obsessed? Collaboration has been around for millennia. Webster tells us that to collaborate is merely to "to work with another person or group in order to achieve or do something." What could be simpler or more straightforward than that? Why should it be so much in today's spotlight? ...
 
Warum Sie Ihre Mitarbeiter auf Barcamps schicken sollten
19.02.2014
von Vivian Pein - Barcamp, ein Konferenzformat, das 2006 seine Premiere in Deutschland hatte und seitdem Jahr für Jahr professioneller sowie von den Themenschwerpunkten vielfältiger wird. Diese Art der Unkonferenz wird noch gerne belächelt, kann aber, was Lern- und Netzwerkerfolg angeht, locker mit klassischen Konferenz- oder Weiterbildungsmaßnahmen mithalten. Ich besuchte 2007 mein erstes Barcamp und war sofort hellauf begeistert von der offenen Atmosphäre und dem Austausch auf Augenhöhe. Es war das Gegenteil von den Frontalvorträgen der klassischen ...
 
Enterprise 2.0: Wandel, Utopie oder Chance?
19.02.2014
von Alexander Stoll - Vom 6.-8. Mai findet in Berlin die re:publica 2014 statt. Kurz vor Schluss des CfP habe ich noch folgenden Beitrag eingereicht. Comments welcome! Enterprise 2.0: Wandel, Utopie oder Chance? Kurzthese: Das Enterprise 2.0 setzt auf die Prinzipien des Web 2.0: Partizipation, Selbstorganisation und Transparenz. Fraglich bleibt, ob dieser Ansatz einen grundlegenden Wandel von Organisationen nach sich zieht, eine Symbiose mit bestehenden Organisationsformen eingeht oder gar zum Scheitern verurteilt ist. Der Vortrag stellt das Prinzip ...
 
Software ist nicht "social". Menschen sind sozial.
19.02.2014
Bei dem ganzen Hype rund um Social-Media, Enterprise-Social-Media, Social-Web und wie alle anderen "Socials" sich auch noch nennen mögen (Dank sei allen Marketing-Agenturen und selbst ernannten "Social-Experten", die sich das einfallen lassen), scheint es mir fast, dass eines vergessen wird: Software ist nicht "social". Nur was wir daraus machen, der Mensch daraus macht, macht solche Software zu einem Werkzeug, um besser miteinander kommunizieren und zusammenarbeiten zu können. Menschen, welche sozial agieren, sind der Erfolgsfaktor. Klar, die Funktionalität ...
 
Idea Generation, Innovation and Leveraging Social Collaboration in Your Organization
19.02.2014
According to a survey of 500+ executives published by Accenture in 2013, 93% of businesses ranked innovation among the top 10 of their strategic priorities, 18% putting it at the top of the priority pile, and only 1% considering it not important. Interestingly, only 18% believe that innovation is resulting in competitive advantage. The survey explains why: Organizations with a holistic, formal system for innovation report better outcomes at 31%, compared to those with informal systems at 13% and no systems or processes at 17%. Aside from businesses ...
 
Mythos Change - Warum Veränderung misslingt
19.02.2014
Es ist überraschend, mit welcher Überheblichkeit und Selbstsicherheit die Botschafter der Veränderung durch die Lande ziehen. Schenkt man ihnen Glauben, dann wäre Veränderung zwingend notwendig, immer positiv zu sehen und mit ein wenig Mühe, nahe am Gelingen. Dahinter steckt eine weitgehende kognitive Verzerrung, ein Wahn, die Menschen und Organisationen formen und steuern zu können, wie es uns gerade beliebt. In der Praxis sieht es ganz anders aus, als es die Powerpoint-Präsentationen versprechen. Nur jedes dritte Veränderungsvorhaben gelingt einigermaßen, ...
 
Social Media For Business - It's a Heart Thing!
18.02.2014
by Pam Moore - A brand is your promise. It is what binds you to your audience, to those that know and love you and even the those who don't yet know you exist. Your brand is how you make people feel. It's how you draw them close to you, or not. A brand is so much more than a logo, pretty colors, pretty Facebook cover image, or customized Twitter background. It is everything you tweet, post, pin, like, share, say and do. It is even how you drive and how you behave in real life. When you think of brands that are memorable what brands come to mind? [...] ...
 
A change tactic for helping your executive management to work out loud
18.02.2014
Summary: In this post I present a change tactic to help executive management see the value of their company's enterprise social network without risk and time commitment. Many employees only know the name of their CEO and that he probably earns lots of money. That is not much to trust him as a leader. In large traditional organisations the executive management is often far removed from the workforce. Once a year the company might hold a town-hall meeting, at which the management team lays out the company's strategy and answers employees' questions. The ...
 
Effizienter und Produktiver: Der Social Business Nutzen
18.02.2014
Social Media ist mehr als Facebook. Social Business ist mehr als Social Media. Wo stehen Unternehmen in 2014? Soziale Netzwerke wie Facebook und Twitter sind bei Unternehmen etabliert, Meinungen und Problemen von Kunden wird ein offenes Ohr geschenkt und verschiedene Tools werden zur Optimierung der Prozesse eingesetzt. Das Verständnis für soziale Netzwerke, der Einsatz von Tools und die Integration dieser beiden Elemente in Unternehmensprozesse machen ein "soziales Unternehmen" aus. Die Betreuung von Profilen in sozialen Netzwerken ist ein Teil der ...
 
Enterprise 2.0 - Social Media als Seismograph im Unternehmen
18.02.2014
von Christian Buggisch - Social Media verändern Unternehmen. Und zwar nicht nur in der externen Kommunikation, in der Art und Weise, wie man Kunden und Interessenten begegnet. Sondern zunehmend auch intern. Ein Beispiel aus der eigenen Praxis ... Wer die jüngste Deutschland-Studie von Gallup liest, muss sich Sorgen machen: Nur 15 Prozent der Mitarbeiter in deutschen Unternehmen sind motiviert. 61 Prozent der Mitarbeiter machen Dienst nach Vorschrift. Und 24 Prozent haben innerlich bereits gekündigt. Bis zu 140 Milliarden Euro gehen deutschen Unternehmen ...
 
#NewWork: Bekommen wir eine Radikalisierung der Arbeitswelt oder wird alles gut?!
18.02.2014
Morgen starte ich hier auf dem Blog eine Mini-Serie zum Thema "New Work". Anlass war der von XING ausgerufene "New Work Award", bei dem ich in der Jury des Ideenlabors mit dabei war. Im Wettbewerb konnten sich Unternehmen mit innovativen Ansätzen zum Thema Arbeit in den Kategorien Demokratie, Diversität, Kooperation, Autonomie und Gemeinschaftssinn bewerben. Die > 200 Bewerbungen wurden dann vom Ideenlabor gesichtet und die besten 30 Konzepte im Anschluss bei XING in einer großen Abstimmung mit > 30.000 Votes auf die Top 3 runtergedampft, quasi ...
 
How work's changing - and what it means for 21st century skills
18.02.2014
This post draws on years of working with businesss making the transition to new ways of working, from a 7-year long collaboration with the Director of Global Workplace Innovation at a large US corporate, and from innovating executive education nationally and internationally. It's a summary of how work is changing - or should be - and what it means for 21st Century skills. Work's changing I am sure that you don't need me to tell you that work's changing and that old knowledge about ways of working and organising might no longer be fit-for-purpose ...
 
The Intersection of People, Information and New Forms of Technology Changes Everything (Eventually)
18.02.2014
by Jon Husband - The following seven sections of this essay are the summaries of the 'chapters' of an essay written in French (and abundantly annotated by schema and concept maps) by Michel Cartier. I have often said to many people that I believe he is the francophone world's version of Marshall McLuhan. I realize that many people think I am exaggerating and / or am mistaken, and I may be. But I don't think so, and I am extremely privileged to be able to collaborate with him. In effect, the long form of these chapter summaries represent a significant ...
 
Is SAP Jam Where Enterprise Social Is Headed?
18.02.2014
The goal for SAP Jam enterprise social networking software is not just to boost collaboration but to make it easier for business people to find the right people, data and processes to do their jobs. Enterprise collaboration has been on many business wish lists for a long time. But it is proving to be an unusually tough nut to crack. Gartner last year predicted that half of large companies would use internal social networks by 2016 and that 30 percent of them would be considered as essential as email is today. It won't be easy getting there, however. ...
 
Social Business-Benchmark: IBM führend in acht von neun Kategorien
18.02.2014
In einer aktuellen Studie hat die Experton Group die Social Business-Angebote unterschiedlicher Hersteller in ganzer Breite untersucht. IBM konnte sich hier in gleich acht von neun Kategorien an die Spitze des Anbieterfeldes setzen. So attestieren die Analysten IBM eine Führungsrolle in den Bereichen Social Enterprise Networking Suites, Social Collaboration Filesharing, Social Talent Management, Social Commerce, Social Media Marketing Management, Socialytics sowie Beratung und Integration. Die Studienergebnisse sind auch Gegenstand einer Roundtable-Diskussion ...
 
Reflecting on the State of Enterprise 2.0 as an Organizational Culture Change Agent
17.02.2014
by Dan Pontefract - I know. I promised not to utilize the moniker 2.0 in 2014 but how else can I reflect back on the state of Enterprise 2.0 without actually using the term? I'll simply lay blame to Andrew McAfee for originally coining the term and move on. After partaking in the June, 2011 Enterprise 2.0 conference in Boston some three years ago, I left confused if not disappointed. My sadness wasn't aimed at Andrew or the brilliance of his prescient Enterprise 2.0 observations and subsequent book ... it rested on those outside of Andrew hijacking ...
 
7 guidelines for managing open networks
17.02.2014
by Harold Jarche - Ed Morrison, Advisor for the Purdue Center for Regional Development, says that many of the familiar approaches to management no longer apply, and goes on to provide 7 keys to guiding an open network. I have added my images and one other that support this excellent set of rules. Rule 1: Form a core team with distributed leadership roles Rule 2: To accelerate, go slowly at first [Probe-Sense-Respond] Rule 3: Find opportunities by linking and leveraging assets Rule 4: Create coherence with visualizations and outcomes with success metrics ...
 
Content Curation: Wie macht man es richtig?
17.02.2014
Was ist Content Curation? Unter dem Begriff "kuratieren" (engl.: "curation") wird allgemein das Selektieren, Zusammenstellen, Archivieren und ggf. Verbreiten von Inhalten verstanden (vgl. von Guten 2010). Im Web als "digital curation" formuliert, ist dabei die Rolle des Menschen zentral, denn Curation ist ein Prozess der Filterung und Zusammenstellung von Inhalten, die durch eine Person vorgenommen wird. Content Curation ist das Lesen, Überprüfen und Teilen von Content, der von Anderen erstellt wurde und der für eine spezifische Zielgruppe noch einmal ...
 
The Role of Social Collaboration in Knowledge & Document Management
17.02.2014
Social business is a real buzzword, but what does it mean, and will it impact your business or organization? In organizations there is often confusion between terms such as Knowledge Management, Document Management, Social networking or communications and more recently Social Business or Social Collaboration. Whilst preparing for a presentation on using Social business tools, I came across this excellent blog by Alan Hamilton. I liked the ideas so much that it prompted me to develop this article and share his view. First some definitions or simple explanations: ...
 
Working as a network
17.02.2014
Carrying on from where I started in an earlier post (Working in a networked world - 10 rules to guide you) I started progressing some thinking around benefits of working in a network and breaking down some of the components that go to achieving them. So I was trying to map some of the key elements of "working as a network" and what benefits could be derived. I started doing this with my colleagues at Yammer adopting one of the principles I was talking about - working aloud. I then thought I should bring some of that work out into the open and try and ...
 
Learn by watching - Then do
17.02.2014
JP Rangaswami writes an excellent blog - Confused of Calcutta - where he shares his experience as an "accidental technologist" who moved from investment banking to the services arm of a telco. His post on Facebook and Knowledge Management tells a great story about what happened when he decided to open up his mailbox to his direct reports: "My intention was to let them see precisely what I did by showing them what I faced, the incoming mail. That they could somehow vicariously gain the experience of sitting where I sat, doing what I did, thinking what ...
 
You Can't Add a Collaboration Layer
17.02.2014
by Simon Terry - Collaboration is human-to-human interaction. We are rich, creative and diverse, given the chance. You can't add a collaboration layer to your existing processes. Collaboration is not something that helps with the work. Collaboration is not something you integrate into your existing systems. Collaboration requires a fundamental rethink of the way work gets done. Collaboration is not a layer because it changes the whole system. Great collaboration goes the whole way through. The phrase 'collaboration layer' is common. The idea of a collaboration ...
 
Social Tagging - Are you an Expert?
17.02.2014
by Bert Oberholz - I do presentations on Social Networking which is - besides Social Collaboration - one of the two major building blocks of Social Business. One important Use Case within in Social Networking is "Finding Experts" which focuses on questions like How you can expose yourself as an expert How can the community raise the relevance of an expert and, of course How to find an expert? Finding experts often is crucial for our work. Especially if you are new to a specific department or even completely new to a company it is not easy to get hold ...
 
Breaking the reality barrier (social business style)
17.02.2014
by Thierry de Baillon - A tweet from Bertrand Duperrin, during the just finished Enterprise 2.0 Summit in Paris, ringed a bell in my head. We all know (or should know) that any social initiative should start with a concrete, tangible business problem to be solved. "Selling social", whichever the tool that will be used, requires a thorough understanding of the problem to solve and of the weaknesses and strengths in presence. It comes with the impervious necessity to change the way companies believe work is done to align it with how work is really done: ...
 
Guided mastery at work
17.02.2014
by John Stepper - Imagine you're afraid of snakes. You don't just dislike them. You're so afraid that you can't even walk on grass for fear a snake might be there. Like other phobias, the fear paralyzes you and the paralysis affects other parts of your life. Then imagine you've discovered a way to learn how to overcome that fear in a few hours. Perhaps 45 minutes. You've not only overcome your fear of snakes, you've changed your life. Now imagine you could apply this approach at work. The technique Guided mastery in the classroom Guided mastery at work ...
 
Eating elephants - reflections after Enterprise 2.0 Summit 2014
14.02.2014
by Martin Risgaard Rasmussen - How do you eat an elephant? You probably already know the answer: One bite at the time! At the time of writing this I am sitting on a ferry on the way to Copenhagen reflecting a little about the past week and in particular the Enterprise 2.0 Summit in Paris which I was fortunate to attend. For outsiders this conference may have appeared like a bit of a family reunion for the E2.0 family and that is not too far off. Personally I had got the chance to meet around a dozen people who I have gotten to know through eg. Change ...
 
The limits of social technology within existing organisational structure and culture
14.02.2014
I enjoyed meeting up with friends and colleagues at this week's E20 Summit in Paris. The slides from my own short talk as part of a panel on leadership and organisational structure are embedded below, but here is a brief summary of the points I was trying to make. What needs to come first: the adoption of social technology in the workplace or the creation of a more conducive organisational structure and culture? In our experience, the best place to start with social technology projects is usually in an area of the business with clear, measurable use ...
 
The 6 Changes Needed to Overcome Collaboration Skepticism
14.02.2014
Facebook celebrated its 10th birthday last week. It, along with other social networks like Twitter, have transformed our personal lives, especially over the last five years. This has only sped up with the constant access our mobile devices give, which allow us to instantly and effortlessly connect with friends. What's holding enterprises back from reaping the same benefits? The enterprise's adoption of social tools has been slower. But the advent of bring your own device (BYOD) and a hyper connected workforce, with intelligent enterprise social ...
 
Enterprise Social Success: Internal Communicators Can't Do It Alone
14.02.2014
Has it crossed anyone else's mind that we might be going about Enterprise Social the wrong way? Anyone can point out the obvious problems such as 'lack of senior leader buy-in'. And I would agree of course that leadership lies at the heart of enterprise social (call it what you will) 'success'. But there is a more fundamental problem to getting Enterprise Social off the ground, (even once you have the leadership buy-in, the plan, the high value 'use cases'...). And that is that we are looking at traditional org structure, traditional job titles, and ...
 
Social Collaboration: "Nicht auf die Technik reduzieren"
14.02.2014
Hat sich das firmeneigene soziale Netzwerk gelohnt? Siegfried Lautenbacher, Jörg Dirbach und Stephan Grabmeier schildern ihre Erfahrungen. Das Arbeiten nach den Prinzipien des sozialen Netzwerkens gerät zunehmend in Mode. Unternehmen betiteln sich dann gerne als Enterprise 2.0 oder Social Company. Wer den Weg in Richtung Social Business nur technisch beschreitet, kann aber schnell in der Sackgasse landen. Drei Experten treten den Beweis an, dass Social Collaboration mehr als technische Implementierung bedeutet. Manchmal nutzt man bewährte Praktiken ...
 
"Aus hierarchischen Unternehmen werden Netzwerke" - Wirklich?
14.02.2014
von Alexander Stoll - Andreas Schulze-Kopp von Hirschtec hat ein FAZ-Interview mit Don Tapscott 1 kommentiert. Titel: "Aus hierarchischen Unternehmen werden Netzwerke". Der Post ist ebenso interessant wie das Interview - daher nehme ich im Folgenden auf beides Bezug. Die Konsequenzen der digitalen Revolution Don Tapscott vergleicht das Ausmaß der gesellschaftlichen Konsequenzen von Digitalisierung und Vernetzung mit denen des Buchdrucks. Dieser führte letztlich zu einer Überwindung des Feudalismus durch eine Egalisierung des Wissenszugangs in der Gesellschaft. ...
 
Warum der Social Media Manager noch lange nicht ausstirbt
14.02.2014
In letzter Zeit tauchen immer mehr Beiträge auf, die dem Social Media Manager ein baldiges Ende voraus sagen. Ich sehe dieses Szenario, insbesondere hier in Deutschland noch lange nicht, im Gegenteil. Ich sehe für die kommenden Jahre eine Professionalisierung des Berufsstandes, adäquate Ausbildungsmöglichkeiten und gute Berufschancen für diejenigen, die sich jetzt bereits intensiv mit den Anforderungen des Berufsbildes auseinander setzen. Vielleicht muss ich als 2.Vorstandsvorsitzende des BVCM, des Berufsverbandes für Community und Social Media Manager ...
 
Mind the gap - Enterprise 2.0 Summit 2014
14.02.2014
Meine Top 10 Learnings der Enterprise 2.0 Summit 2014. Fachkundige Experten, ein twitter-freudiges Publikum und ein Thema, das es in sich hat - die perfekten Zutaten für eine großartige Enterprise 2.0 Summit 2014. Vom 10. bis 12. Februar traf sich das Who is Who der internationalen Social Business Szene in Paris, um über den Fortgang des Enterprise 2.0 zu sprechen. Im Mittelpunkt standen dabei handfeste Praxisbeispiele: Denn über das "Warum?" sei man längst hinaus, nun gehe es um das "Was?" und das "Wie?". Zu diesen Fragen hatten neben den Experten ...
 
Interview with Luis Suarez on giving social a strategic importance
14.02.2014
Social Business is no more a technical related discussion. One of Luis take aways from the Enterprise 2.0 Summit this week in Paris is, that there is no longer a technical discussion when companies try to start Social Business Projects. It's more about how we can enable colleagues and how to get the organizational change fulfilled. As Luis said, there is a cultural change on his way from "Please do not disturb me" into "How can I help". The social way to work is much more accepted. The other point Luis mentions during the interview is the fact that ...
 
Radically Transparent Intranets
14.02.2014
ny CIO worth their salt will have been shouting about cloud, mobility and big data in recent years and each has had an impact on our work on intranets. But there's a new kid in town: radical transparency. But what does this idea mean for corporations and their intranets? The Intranetizen team takes a look at some of the concepts and consequences. Bringing the outside world, inside In his article in the Harvard Business Review, Daniel Goleman argues that radical corporate transparency converts data points into a force that counts in sales. Simply, that ...
 
Digital Change: Das Mittelmanagement abholen und Zeitressourcen freisetzen
13.02.2014
Aus der Sicht von Mirko Lange, der mit seiner Münchner Agentur talkabout namhafte Unternehmen in Sachen Content Strategie, Content Marketing und Social Media berät, ist das ganze Thema "Digitale Transformation" Merkelsches Neuland. Und für ihn ist die Hybris mancher Experten schädlich. Er empfiehlt die Leute da abzuholen, wo sie sind, und aufzuzeigen, wo die digitale Transformation ihre funktionalen Ziele unterstützt. Bei 95 Prozent verbietet es sich aus seiner Sicht überhaupt von "digitaler Transformation" zu sprechen: "Da kann man über 'Facebook' ...
 
Social Intranets für den Arbeitsplatz der Zukunft
13.02.2014
Die CeBit Social Business Arena ruft zur Blogparade rund um den Arbeitsplatz der Zukunft. Das lässt natürlich technisch dominierte Beiträge erwarten - ist bis jetzt aber gar nicht so, obwohl eines der vorrangigen Themen in diesem Bereich in den vergangenen Jahren immer der Digital Workplace war. Arbeitsplatz der Zukunft und neue Arbeit müssen mehreren Entwicklungen gerecht werden. Tempo, Digitalisierung, Komplexität. Theoretisch könnte man immer und überall arbeiten. Mobile Mails und das Smartphone sind immer mit dabei, vieles lässt sich damit direkt ...
 
Öffnen Sie Ihre Social-Software-Plattform für Externe
13.02.2014
Viele Gründe sprechen dafür, Social Software innnerhalb von Unternehmen und anderen Organisationen einzusetzen. Aber warum soll nur die interne Kommunikation davon profitieren? Wenn Sie Externe aus Ihrer Social-Software-Plattform kategorisch ausschließen, verschenken Sie nicht nur Potenziale für eine bessere Zusammenarbeit. Sie gefährden auch den Erfolg Ihrer Social-Business-Strategie. Dieser Artikel ist ein Beitrag zur Themenwoche Social Business & Future Workplace der Social Business Arena der diesjährigen CeBIT. Öffnen Sie sich Externe in Ihre ...
 
Community Management - qualifiziert - zertifiziert - los geht´s!
13.02.2014
Ich bin ein Certified Community Manager! Der erste Kurs zum zertifizierten Community Manager bzw. Managerin bei Bosch ist erfolgreich absolviert. Das waren zehn Wochen, in denen die intrinsische Motivation der Teilnehmer sehr stark gefördert und dadurch ein starker Teamspirit erzeugt wurde. In Co-Creation, Kollaboration, Diskussionen und Abstimmungen im Lernteam entstanden bemerkenswerte Beiträge. Hinzu kamen für jeden Teilnehmer individuelles Selbststudium und Durcharbeiten von Fachinhalten aus einem Mix aus Open Internet Content (OER) und Bosch-spezifischen ...
 
The strength of 'weak signals'
13.02.2014
Snippets of information, often hidden in social-media streams, offer companies a valuable new tool for staying ahead. As information thunders through the digital economy, it's easy to miss valuable "weak signals" often hidden amid the noise. Arising primarily from social media, they represent snippets--not streams--of information and can help companies to figure out what customers want and to spot looming industry and market disruptions before competitors do. Sometimes, companies notice them during data-analytics number-crunching exercises. Or employees ...
 
14 Powerful Social-Media Sharing Strategies You Aren't Using
12.02.2014
Build a bigger and more engaged audience by working smarter, not harder. We all want to be the go-to person with the latest news, the most intriguing viral content, or the hidden gems followers wouldn't have otherwise found. Easier said than done, though, right? It actually might be easier than you think - as long as you take the right approach. The following is a guest post from Courtney Seiter, a content crafter at Buffer, a tool that makes social-media sharing smarter and easier. (You can read her posts on social media, productivity, and marketing ...
 
6 damaging myths about social media and the truth behind them
12.02.2014
6 damaging myths about social media and the truth behind them Boston Consulting tells us social media will be worth $4.2 trillion by 2016, a joint Capgemini-MIT Sloan study shows digitally mature businesses are 26% more profitable than less mature peers, and according to the Sensis Social Media Report of the searches Australians do online and in social media networks, nearly 70% convert to a sale. Yet executives and businesses are still missing in action. "Only 30 percent of CEOs are social (largely because they've signed up to LinkedIn and not because ...
 
Unternehmensentwicklung: Die Weichen in Richtung Enterprise 2.0 stellen (Teil I)
12.02.2014
Wie können wir die Web 2.0-Technologie für unseren Erfolg nutzen? Und: Wie können wir uns zum Enterprise 2.0 entwickeln? Mit diesen Fragen befassen sich zur Zeit viele Unternehmen und finden nur schwer eine Antwort. Denn bei der Entwicklung zum Web 2.0-Unternehmen steht neben der Struktur eines Unternehmens auch dessen Kultur auf dem Prüfstand. Verfolgt man die aktuelle Diskussion, wie Unternehmen die Web 2.0-Technologie für sich nutzen können, fällt auf: Sie weist Parallelen zur Wissensmanagement-Diskussion um die Jahrtausendwende auf. Geändert hat ...
 
Enterprise 20 Summit Paris Feb 2014
12.02.2014
Full coverage of links, blogposts, tweets, and replays from the Enterprise 2.0 Summit Paris February 10-12, 2014 ...
 
Vivian Pein: Der Social Media Manager
12.02.2014
Seit einigen Wochen macht "Der Social Media Manager - Ein Handbuch für Ausbildung und Beruf" von Vivian Pein die Runde in der professionellen Social Media Szene. Ich habe es gelesen und bin absolut überzeugt: Dieses Buch ist eine wirkliche Hilfe für alle Social Media Manager_innen, egal ob Anfänger oder Experte. Viel Praktiker-Wissen für erstaunlich wenig Geld (29,90 ?). Wenn ein Buch Mitte November bei mir eintrifft und ich erst Ende Januar dazu komme, die Rezension zu schreiben, kann das drei Gründe haben: ich hatte extrem wenig Zeit das Buch ist ...
 
Introverts and The Adoption Of Social Collaboration Tools
12.02.2014
Introverts Won't Participate... Right? During the Q&A of one of my talks at the IBM Connect conference an audience member asked: "How can we get the introverts to adopt collaboration tools because it seems they would be less prone to participate?" While I understand why this may seem a reasonable deduction to make, the reality is nothing could be further from the truth. The Misconception Introverts actually welcome, and participate more fully in, digital communication tools than their extroverted counterparts. There are numerous reasons for this ...
 
The Critical Few: Components of a Truly Effective Culture
12.02.2014
Forget the monolithic change management programs and focus on the elements of your culture that drive performance. Sometimes corporate culture manifests itself in a make-your-own-taco party in the office kitchenette. Sometimes you can see it when an outdated phone bank is converted into an on-site ice cream shop. And sometimes it's on display when senior leaders pick up paintbrushes to turn formerly bland office walls into electric blue work spaces. These are examples of the "Culture Blitz" at work at Southwest Airlines Company, where a 40-year culture ...
 
Social Media Manager: Erfolg durch interne Vernetzung und Kommunikation
11.02.2014
Ein Artikel über Social Media Manager? Habe ich hier nicht erst vor kurzem deren baldiges Ende eingeläutet? Doch, das Ende des Berufsbildes habe ich besungen, doch von bald war in dem Artikel nicht die Rede. Und ich bin auch nicht der Meinung, dass uns dieser Beruf in den nächsten Jahren schon verlassen wird. Früher oder später werden die entsprechenden Kompetenzen zwar in allen relevanten Unternehmensbereichen ankommen, doch dieser Tag ist ganz sicher nicht übermorgen. Heute spielen Social Media Manager in Unternehmen eine wichtige Rolle, doch diese ...
 
Time to Close the Knowing-Doing Gap in Enterprise Collaboration
11.02.2014
Sometimes people have knowledge about a problem or opportunity, but they still don't act on it. Why is this so? When it comes to enterprise collaboration, knowing-doing gaps are especially common. The business improvement potential of enterprise collaboration is huge, but most organizations need help to close the knowing-doing gaps that prevent them from realizing this potential. The book "The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action," by Jeffrey Pfeffer and Robert I. Sutton thoroughly analyzes this phenomenon and shows ...
 
How Enterprise Social Networks are Becoming Business Critical Applications
11.02.2014
Social networking has taken initiatives to improve internal collaboration. It has evolved the way consumers interact, and enterprises want to harness that proclivity towards better communication. Enterprises are taking initiatives to make internal communication effective. And they are making a paradigm shift from the conventional approaches to ensure high productivity and innovation among employees. EMPLOYEES' CHANGING BEHAVIORAL PATTERNS There is a huge pressure on organizations to adapt to change driven by behavior of 'new-age employees' ...
 
Integration als Erfolgsfaktor: Ein technologisches Konzept zum Future Workplace
11.02.2014
Dieser Artikel ist Teil der Blogpostreihe zur Cebit Social Business Arena und halndelt vom Future Workplace als das technologische Konzept zur digitalen Vernetzung der Mitarbeiter innerhalb von Organisationen. In Zeiten dynamischer Märkte, kurzen Entwicklungszyklen und kritischen Kunden, sorgt dieser Ansatz für mehr Engagement und Involvement der Mitarbeiter nach innen und schnelleren sowie besseren Entscheidungen nach außen. Neben organisationalen Fragestellungen spielt die Technologie eine wichtige Rolle. Innerhalb der letzten Jahre entstanden viele ...
 
Berufsbilder in Social Media - und was in Stellenanzeigen gesucht wird
11.02.2014
Weiterhin ist der Markt rund um die "webbasierte Kommunikation" wie leergefegt. Zwar behaupten immer mehr - vor allem junge Leute und Hochschulabsolventen - sie wären Social Media Experten, doch wenn man ihre Profile im Web recherchiert merkt man schnell, dass da viel heiße Luft verbreitet wird. Ein Social Media Experte ist vor allem über sein/ ihr öffentliches Kommunikationsverhalten identifizierbar. Ob mit oder ohne "Kloutwert", wenn Unternehmen nach einem Mitarbeiter suchen für Social Media, sehen sie an Xing, Facebook, Twitter, Google+ und Blog, ...
 
Why invest in an enterprise social network?
10.02.2014
IC pros - are you ready for your moment of glory? Are you planning to introduce an enterprise social network (Yammer, Jive etc) in your organisation? If so, I have news for you. You are not just creating another communication channel. You are introducing a new way of working. A new way of working. I'll let that sink in for a moment. This means that before you schedule a meeting with a senior executive to sell him or her the idea of an enterprise social network, you will have to sit down and think about the project from a slightly wider perspective. ...
 
3 Social Business Challenges Driven By Organizational Culture
10.02.2014
We tend to be tactical creatures in business. Find a nail, reach for a hammer. As social business matures, however, it's really worth looking a little more closely at the challenges it presents, and where those challenges are really rooted. To torture my analogy a bit... If you're building a house and the foundation is unstable, more nails in a board isn't going to help you keep things together and upright. Here are three business challenges that have emerged thanks to the web. But contrary to what some might think, the solutions to these issues are ...
 
Open communication cultures: Best practice in a changing world
10.02.2014
What are Open Communication Cultures and what effect can they have on bottom line results? Roger D'Aprix and Barbara Fagan-Smith explain why openness represents best practice. So-called "best practice" is a curious thing. How does it get to be that way? Is it because an elite group ordains it? Is it simply a preferred way to do things? Or is it somehow an idea or an insight that rings so true that you wonder why you didn't think of it yourself? The notion of Open Communication Cultures (OCC) fits all three of those descriptors, but that's getting ...
 
It's Time for a Great ESN Handbook
10.02.2014
by Jeff Ross - Most of the attention from businesses regarding social media is directed toward external social media efforts - ways of connecting with current and potential customers and clients. That's understandable. Likewise, most of the resources available for online community managers are also aimed at those responsible for external communities. That, too, is understandable. In all the attention given to external social, however, it is too often the case that a potentially transforming use of internal social media for companies gets neglected. ...
 
3 Rules of Thumb for Building Smart Cross-Company Networks
10.02.2014
How well do people in your company work together across organizational units? Is your company structure rather hierarchical and formal or does it stimulate people to create cross-company networks? Are people able to collaborate effectively with people working in different company divisions, in other countries with different cultures? Are people willing to share their expertise and information with colleagues in other units? 'New products will increasingly be the result of co-creation processes,' the CEO of a leading chemicals firm recently said to me. ...
 
ROI-Frage ist irrelevant: Die Social-Media-Strategie der Krones AG
10.02.2014
Eine teure Abfüllanlage lässt sich wohl kaum über Facebook verkaufen. Der Maschinenbauer ist trotzdem aktiv. Social Media Officer Charles Schmidt erklärt warum. Männer lassen sich gerne vor Maschinen ablichten: Vor ihrem Motorrad, ihrem Auto, ihrer Kettensäge. Oder vor ihrer Getränke-Abfüllanlage: Auf der Facebook-Seite der Krones AG recken Mitarbeiter von Brauereien oder anderen Getränkeherstellern irgendwo auf der Welt stolz die Daumen in die Höhe, hinter ihnen eine riesige, glänzende Maschine. Krones aus Neutraubling nahe Regensburg stellt mit circa ...
 
Das unterschätzte Potenzial von Twitter
10.02.2014
Nach der Präsentation der Quartalszahlen musste Twitter in der vergangenen Woche stark leiden. Der Aktienkurs des Kurznachrichtendienstes stürzte von einem bisher bemerkenswerten Hoch in den Keller und das Ansehen des Unternehmens unter Analysten nahm sichtbaren Schaden. Doch sieht es für Twitter wirklich so schlecht aus? War es wirklich vermessen, nach dem Börsengang daran zu glauben, dass sich der Dienst auch wirtschaftlich gut entwickeln würde? Nein, so schlimm ist es nicht und Twitter hat nach wie vor ein unglaublich unterschätztes Potenzial. Für ...
 
Understanding work: the role of open spaces and space design
10.02.2014
If you've ever worked in an open space environment you surely know how things can get pretty chaotic at times: phones ringing, people chatting, coffee machine working, constant interruptions. A permanent background noise, sometimes low enough not to bother but many times a real pain on focus and productivity. Not all is bad, though. You happen to overhear conversations and jump in to help, provide insight, learn or share a word of caution. You make sense of what is going around in the office. You bump into other colleagues more easily taking a few minutes ...
 
Increasing the likelihood of successful change management
10.02.2014
Expecting resistance to change and planning for it from the start of your change management progamme will allow you to effectively manage objections and increase the likelihood of successful change management. The change curve model describes the four stages most employees go through as they adjust to change: Denial Anger, confusion, depression, crisis Acceptance New confidence Not dealing proactively with resistance is one pitfall [...] ...
 
Why Social Media Makes Employees More Productive
07.02.2014
Would you be the least bit surprised if I told you 98 percent of businesses depend almost entirely on word of mouth marketing? What if I told you of those 98 percent, only three percent have a strategy for obtaining leads via word of mouth? Here is my reaction to that: SCARY! If your number one way of obtaining new business isn't even something you have a strategy for, it's time to rethink what you are doing. The good news is networking has become easier to do than ever. According to my LinkedIn profile where I have just over 1,900 first-degree connections, ...
 
Problemfelder bei der Definition des Social Media ROI
07.02.2014
Soziale Medien sind inzwischen fester Bestandteil im Kommunikationsmix der meisten Unternehmen. Doch worin genau liegt der Mehrwert eines Social Media Engagements? Und wie definiert sich der "Return on Social Media" überhaupt? Diesen Fragen möchte ich heute nachgehen und die Bedeutung des "Social Media ROI", wie wir ihn üblicherweise bezeichnen, versuchen zu erklären. Dabei greife ich teilweise auf wissenschaftliche Studien, vor allem aber auf Erfahrungswerte aus der Praxis zurück. Das Ergebnis ist leider nicht eindeutig, aber sieh selbst... [...] Die ...
 
Events für die Enterprise 2.0 - Offline treffen und online arbeiten
06.02.2014
von Carsten Rossi - Ein wesentlicher Faktor beim kulturellen Wandel einer Organisation auf dem Weg zum Social Business, einer Enterprise 2.0 bzw. einer generell agilen Organisation ist das dauerhafte Engagement der Mitarbeiter für die unternehmensweiten Ziele ihres Brötchengebers. Es braucht ein standort und funktionsübergreifendes Wir-Gefühl, um gemeinsam an einem großen Ziel Ziel arbeiten zu können. Meiner Erfahrung nach ist eine reine Online- und Informations-Strategie wenig hilfreich, um dieses Wir-Gefühl zu erzeugen. Begleitende Events und Offline-Maßnahmen, ...
 
Your organization is already a wirearchy... ?
06.02.2014
by Jon Husband - ... it just doesn't (officially) operate as one. In order to do so, the people charged with leading and managing its activities must in all likelihood must undergo some some significant unlearning and then adoption of new mental models. At a minimum. The organization in which you work has probably involved everyone in using computers for at least 15 years now. People sit behind laptop or desktop screens, and increasingly are on the move or working remotely, using laptops, tablets and smartphones. Web access is growing in ubiquity, and ...
 
Pawlowsche Hunde, egozentrische Führungskräfte und der digitale Kulturschock
06.02.2014
von Gunnar Sohn - Führungskräfte scheitern nicht am mangelnden Fachwissen, bemerkt der frühere Telekom-Personalvorstand Thomas Sattelberger im Interview mit dem Stifterverband. Sie scheitern an Egozentrik, an fehlender Selbstreflexion, überzogenen Versprechungen, die man nicht einhalten kann und an geistigem Silodenken. Sattelberger ist davon überzeugt, dass viele Menschen teamorientiert sind und in ihren Unternehmen auch teamorientiert arbeiten. Die Anreizmechanismen, die interne Organisation, die Steuerungssysteme und Vergütungsvorgaben setzen die ...
 
Unternehmertum und gesellschaftliche Verantwortung
06.02.2014
von Harald Schirmer - Eine weitere Frage aus dem Portal Managerfragen.org, die ich gerne versuche zu beantworten: Lieber Herr Neumann, Social Entrepreneurship ist sicher ein spannendes Thema, das sich noch entwickeln muss... ich bin auch nicht sicher, ob ich hier die notwendige "Tiefe" bieten kann. Ihre Frage gesellschaftliche Ziele versus monetäre impliziert ja, dass man sich hier entscheiden muss - ist das wirklich so? Entscheidungen werden heute doch in der Regel immer mit dem Fokus auf wesentlich mehr als nur Geld getroffen. Ich freue mich dass ...
 
4 steps to get executive management use your enterprise social network
05.02.2014
In a previous blog post I looked at WHY and HOW managers, especially executive managers, could and should use their company's enterprise social network or social intranet. In this post I describe WHAT they can do to quickly get started. Quick recap from the previous post. Not only the technology to interact with employees changes, but more importantly certain character traits need to exist or to be learned. To become better managers, managers need to be Visible Authentic Human Valuable Compassionate. To make things easy I will refer to enterprise social ...
 
Social Business Guide: Context, Definitions and Business Dimensions
05.02.2014
Social business is defined in several ways as it touches many dimensions in a connected and social reality. An exploration, definitions and overview of potential business applications, from social media marketing and social collaboration to people-centric/humanistic business. Technological innovations profoundly impact society and business. In the post-industrial era, the most impactful of all is undoubtedly digital technology as we know it since the invention of computers, networks, the Web, mobile technologies and, increasingly social media and social ...
 
Social Business Isn't Dead, It's ...
05.02.2014
Here at IBM Connect 2014 in Orlando this week I've had a epiphany. Or perhaps, I should say that I have actually come to face the facts I have long known to be true, yet tried to forget. Or rather, I tried to ignore the facts by imbuing my support for the bigger idea that is Social Business, with a greater aspect of my soul, and my aspiration for improving humanity. Yes, I still have aspirations for a smarter planet, a smarter workforce, a smarter city and a smarter, more informed citizenry (h/t to our friends at NPR as well as IBM there). But Social ...
 
The Really Simple Guide to Social Business Adoption
05.02.2014
by Alan Hamilton - Five slides show you how you can transform your organization... ...
 
How to use Pinterest for internal communication
05.02.2014
This week I was interviewed by Russell Working who is a journalist at Ragan Communications in America, about content. We were discussing how content has changed in the world of internal communication and the trends that we have seen inside organisations in recent years; from polished videos to smartphone vids to Vines, and the rise and rise of visual communication. It got me thinking about how I use images and I thought I'd share some of the ways I have been collating and creating content. My channel of choice is very often Pinterest. Yes, Pinterest. ...
 
Stellen Sie sich vor, Sie gehen zur Arbeit - und alles ist anders
05.02.2014
War bislang der deutsche Mittelstand die Bastion der Werte-Orientierung, scheint das Konzept des fürsorglichen Patriarchen nun passé. Während man sich hierzulande noch für Betriebskindergärten auf die Schulter klopft, revolutinieren Tech-Firmen in den USA unsere Arbeitswelten. Dahinter steht eine zentrale Erkenntnis. Stellen Sie sich vor, es ist Arbeit und keiner geht hin. Stellen Sie sich vor, Sie wachen morgens auf, gehen pünktlich um 8 Uhr ins Büro und alles ist anders. Es gibt kein Zeiterfassungssystem mehr, das Sie am Eingang begrüßt. Ihre Sekretärin ...
 
Mehr Macht für Transformatoren: Ran ans rote Telefon
05.02.2014
von Gunnar Sohn - Viele Firmen verzweifeln am digitalen Wandel. Sie brauchen Entscheider mit direktem Draht zum Management. Viele Unternehmen haben noch nicht den Einstieg in den digitalen Wandel gefunden, zu diesem Befund kommt die Studie "Digitale Transformation" der Smarter-Service-Initiative. Den meisten Unternehmen fehle die notwendige Expertise, um die Chancen digitaler Technologien für das eigene Geschäft zu erkennen, zu bewerten und zu erschließen. Das gilt für das interne Management und für die Kommunikation nach draußen. Besonders die Marketing-Gilde ...
 
IBM Connect in Orlando
05.02.2014
by Harald Schirmer - Once a year the social collaboration professionals and enthusiasts meet in Orlando / USA to present their new ideas, software and achievements in social adoption. IBM as the host of this huge event with about 6.000 participants demonstrated great logistic skills and built a perfect base for all the presentations, sessions, trainings, executive meetings and global networking. The two major opening shows where really impressive with many VIP guests, who almost all had great stories to tell - as well entertaining and educating. I sure ...
 
Working Out Loud: The Use Cases
04.02.2014
by Bryce Williams - I've decided to dig back into my roots of IT Requirements Management practices to contribute to the public conversation and understanding of the concept of Working Out Loud. For more on my personal history contributing to this idea, read here: Working Out Loud: What Happened to Then? We're at Now, Now! The below is a flow of an idea of something I'd like to get rolling on, with some help. Certainly not a finished product. And the target benefactor is an individual worker...or someone coaching individual workers about adopting "working ...
 
Sika: Millionen sparen mit Social Software
04.02.2014
Das Bau-Chemie-Unternehmen Sika baut eine Collaboration-Lösung mit Social Software auf. Die Systemimplementierung ist mehr als eine Software-Installation, sagen die Verantwortlichen. Auf den ersten Blick sieht es für beide Seiten wie ein Minus-Geschäft aus: Sika führt weltweit unter anderem IBMs Connections ein und konsolidiert Domino-Server. Das kostet Geld, spart auf der anderen Seite aber auch Lizenz- und Betriebskosten. Big Blue macht Umsatz mit den neuen Lösungen, muss allerdings auf die Erlöse aus Bestandslizenzen verzichten. «Wir haben das Projekt ...
 
How Yammer is killing enterprise social networking
04.02.2014
By looking at the reasons behind enterprise social networking adoption in large corporations we can begin to understand why social business tools are not living up to their hype or potential. There's no shortage of articles explaining why companies are abandoning enterprise social networking. Since Microsoft's purchase of Yammer last year, it's becoming the brand that represents the entire industry. Therefore, a close look at Yammer's approach may reveal why enterprise social networking is not delivering the genuine value large companies are ...
 
How transparent is your organisation?
04.02.2014
by Adi Gaskell - Transparency is one of those things that's crucial to becoming a social business. I've previously outlined the importance of building a work environment that encourages the kind of social behaviours that are key to an adaptive workplace, and transparency is crucial to at least two of them. The decision making lever for instance relies upon a transparent approach to how decisions are made. It requires making clear and visible the thinking and rationale behind strategies, plans and metrics, with an ideal scenario seeing employees contributing ...
 
The Fall of Collaboration, The Rise of Cooperation
04.02.2014
by Stowe Boyd - It's the year 2014, and we are trying to do today's jobs with yesterday's tools. As we move into a new way of work -- one based on more fluid and looser connections, grounded in freethinking, humanist and scientific approaches to the social contract -- it's becoming clear that the traditional model of "collaboration tools" is based around outmoded structures of control rather than the shape of our work today, or the nature of networked sociality. We need a different take on the tools we are using to get work done, one ...
 
Enterprise social networks: focus on philosophy, not technology
04.02.2014
by Bertrand Duperrin - I recently had a long discussion on how to choose an ESN (enterprise social network). Of course, many people in the conversation suggested to do it in a well-known and mastered fashion : functional specifications, scorecards etc. Rational, exhaustive, reassuring. When my turn came to share my experience I could not fully agree with them. Not because such approaches lead to nowhere but because the place they lead to is seldom the place one should have headed to. An ESN does nothing but empowers people to do things A merely functional ...
 
Change is the Only Constant and it Will Kill Hierarchy
04.02.2014
by Jacob Morgan - The one thing we can always be certain of is that things keep changing and we don't always know what those changes are going to bring. The big difference for organizations today is that change is happening faster, in other words more changes are occurring and the rate at which those changes are occurring are increasing. Hierarchies cannot possibly succeed in this type of an environment because they are too rigid. When most large companies try to move too quickly they break apart and crumble. In a rapidly changing environment the only ...
 
Social Software Platforms: High-Level Guidance for Organizations
03.02.2014
I recently republished Private Social Networks: Why Every Organization Needs Them. The basic premise of the post was that public social platforms like Facebook, Twitter, YouTube and LinkedIn can help organizations of all types enhance their marketing, public relations, and other external communication efforts, but they are usually not the best choice for facilitating more private interactions. In it I highlighted the risks of using public platforms and described how private social networks (aka private digital networks) can reduce those risks while ...
 
6 Methoden um die Informationsflut zu bewältigen
03.02.2014
von Barbara Geyer-Hayden - Die Informationsflut wächst, aber auch die Zahl jener Methoden und Tools, die entwickelt wurden, um diese Informationen zu bewältigen. Ich stelle Ihnen in diesem Beitrag die folgenden 6 Methoden vor, mit denen Sie Ihr persönliches Wissensmanagement selbst produktiver gestalten können: Filter in sozialen Netzwerken für Facebook, Google Plus und Twitter Personalisierte online Magazine RSS Feeds Kollaborative online Plattformen E-Mail Filter Zeitungen und Zeitschriften Rahmenbedingungen der Informationsflut Unsere Interessen, ...
 
Why your network is your life-support system
03.02.2014
This post is about why your social networks are so powerful and essential for learning and well-being. It's a follow-on post from my last one, Complexity Yourself - And Others. According to Neil Usher, we're all "serial incompetents." I love that. It perfectly expresses the fact that work for many is constantly changing and we are having to do things we've never done before. And because work for many is becoming more socially and culturally complex, and knowledge more abstract, this means that more and more people in organisations - particularly at ...
 
Why enterprises (big and small) are slow to adopt social collaboration tools
03.02.2014
A study conducted by Gartner last year stated that 80 percent of attempts to gain benefits from using social collaboration tools will not be seen until at least 2015. This is astounding. Wouldn't you think most businessmen and women know how to use social collaboration tools and exchange information in feeds, forums and chatrooms by now? What is causing the delay in adoption and use of these tools? As the creator of a social collaboration tool, I am a firm believer that a virtual space for working together breaks down physical barriers and creates a ...
 
Why invest in an enterprise social network - Infographic
03.02.2014
To make your organisation more responsive of course. Making a business case for an internal social network can be a challenge. This presentation is for people working in internal communications who want to convince their senior executives that an enterprise social network is not about being social - it's about making your organisation more responsive to a changing business environment (by helping employees collaborate and communicate more effectively and facilitating innovation). In the end it's about making your organisation more productive. ...
 
Social Strategy: The need to have a direction
03.02.2014
I really should write this article after the Enterprise 2.0 Summit. Looking at the conference schedule you see titles like: Heading from Engagement to Passion in Future Work Performance, Key Factors for Strategic Enablement or Getting Social Aligned to Processes, and there are more examples. Putting all these together will give you a good and clear vision of what your Social Strategy should (or could) be. And, when you visit the conference, you can always strike up a good conversation with one of the speakers or attendees to get just that little extra, ...
 
The New to Social Executive: Actions to Get Ready
03.02.2014
by Simon Terry - The New to Social Executive: Actions to Get Ready As a senior executive starting to use social collaboration there will be a little nervousness when you engage at first, unless you are supremely confident or incredibly extroverted. You need opportunities to practice your new mindsets and learn new skills of social collaboration before you hit the main game. Even if you are confident and extroverted, you may need practice, because you may need to learn to adjust to the expectations of others. Here are a few actions to help the new-to-social ...
 
Celine Schillinger on Enterprise 2.0: "My transformative journey towards leading change"
03.02.2014
What do you do when you realize that there probably won't be much of a future for you in your company? When all the bosses are white middle aged scientists or accountants, and they are all male and don't understand a clue of your concerns... At this point, many would just let go ("internal retirement"), some leave the company, but some address the problems directly and go for the change they would like to see on their own. Celine Schillinger used social networks and her community management skills to turn her employer into a better place to work at. ...
 
Management: Je konkreter die Vorgaben, desto schlechter das Ergebnis
03.02.2014
Es ist schon erstaunlich, was sich so in unseren Köpfen abspielt. Eben noch haben wir freudig an dem neuen Projekt getüftelt, haben dankenswerterweise die Organisation übernommen, mit einem bescheidenen Budget improvisiert und unseren Triumph bereits imaginiert. Da kommt der Chef um die Ecke und macht plötzlich klare Vorgaben, was er alles dabei realisiert und drin haben möchte: Hier noch dies, dort noch das - und bitte alles bis gestern und genau so! Das ist nicht besonders tragisch. Chefs dürfen das. Tragisch sind aber die Auswirkungen... Regeln essen ...