#socbiz
Curated hints on Digital Transformation, Enterprise 2.0, Enterprise Social Networks, Social Intranets, Social Collaboration, Knowledge Management, HR 2.0, ... and all the rest
Dr.-Ing. Carsten Rose – Effective: 31.01.2014

Archive 01/2014

Social Business Digest by caro - Archive 01/2014
Who is afraid of the Works Councils?
31.01.2014
We have all heard the stories of multinationals, which after having launched their internal platforms successfully in other parts of the world, are reluctant to approach their German operations for fear of confrontation with their Works Councils. I have spoken to companies who are staunch evangelists of enterprise social networks (ESN), but when it comes to Germany, they seem to be too afraid of even considering sitting down with their Works Councils and discussing the advantages that these new tools can bring to employees. Having worked in Germany, ...
 
Escaping the silos: how to manage social media across the whole business
31.01.2014
Achieving consistency while still enabling multiple departments to interact is challenging but necessary. Social media is too important to be kept in a silo, out on the edges of a business. According to analysts at Altimeter Group, that's a recipe for "social anarchy", leading to uncoordinated efforts, inconsistent messaging and communication breakdowns with customers. Social media practitioners increasingly agree with that prognosis. As Leslie Berland, senior vice president of digital partnerships and development at American Express, comments ...
 
Aus der Praxis: Wie Microblogging die Unternehmenskultur verändert
31.01.2014
In unterschiedlichen Beiträgen haben wir bereits darüber berichtet, wie sich Arbeitsweise und Kommunikation bei uns verändert haben, seit wir das Microblogging-Tool Yammer einsetzen. Wenn sich eine solche Plattform durchsetzt, kann jedoch noch viel mehr passieren, als "nur" eine Verbesserung der Teamarbeit oder besseres Zeitmanagement. Je nachdem, wie das Unternehmen aufgestellt ist, können sich sogar wichtige Eckpfeiler der Unternehmenskultur verändern. Beispielhaft hier, was sich bei uns seither getan hat: Hierarchische Grenzen verschwimmen Räumliche ...
 
Outsiders on the inside
31.01.2014
by Richard Martin - One of the beauties of the social web, as Angela Maiers has observed in a Huffington Post article, is the serendipitous encounters it facilitates. Over the past week I have been a full beneficiary of this. My post on the polymathic tendency leading to new online connections across Twitter, Google+ and LinkedIn, as well as signposting to great resources and commentaries on polymaths, generalists and comprehensivists. In the case of Arnold Beekes's insightful piece on generalists, this was being written and published almost simultaneously ...
 
Jane McConnell: The digital workplace lives at the intersection of people, organization and tools
30.01.2014
by Rogier Noort - Jane McConnell, strategic advisor on digital workplace strategies; researcher and author of "The Digital Workplace in the Connected Organization, 2014 Edition", is our next interviewee in the series. She'll be closing the first conference day as part of the Expert Panel discussing "Digital Workplace Concepts and Trends" Topics covered are: Top 10 Trends in the survey "The Digital Workplace in the Connected Organization" Discussion of technological concepts of the digital workplace Challenges of the application integration for the digital ...
 
The Key to Social Media Success Within Organizations
30.01.2014
What determines whether an internal social media initiative brings business benefits? One essential -- but often overlooked -- factor is how employees feel about the organization. Many organizations have started using social media (a.k.a. Enterprise 2.0) tools internally to interact with their employees. A number of companies, including Best Buy and Dell, have succeeded in using social media internally to meet important objectives, such as reducing their costs, increasing revenues or stimulating innovation. However, many companies have either stayed ...
 
The New-to-Social Executive: 5 Mindsets
30.01.2014
by Simon Terry - Your mindset matters to how you are perceived and connect in social media. Whether internal or external to your organisations, the way you think and the way you lead play a critical role in your ability to influence others. As a senior leader atop the hierarchy, you have power and influence in your organisation (Admittedly that's rarely quite as much as you would like). When you take your leadership position into the realm of social collaboration whether internal to your organisation or externally, there are a few key shifts in mindset ...
 
Social Employees Drive Social Business
29.01.2014
Want to know the fastest way to have your business' Social Media and Content Marketing strategies go south? Create a department for social media and have the planning, execution and metrics live there. In essence build a social media silo and have them handle all of the company's social profiles and activity without outside involvement. Now, want to know the most important component to building a successful Social Business? Build an organization that educates and inspires its employees to participate in its social initiatives. The nuance between success ...
 
Social Business: The Next Big Thing is Already Inside
29.01.2014
The smart business of today (and tomorrow) will use technology to make better decisions by leveraging the cloud, big data analytics, mobile and social. As these four forces converge, businesses will be empowered to scale one-to-one, personalized experiences both inside and outside the walls of the company, hire the right people, capture knowledge across the organization and innovate quicker. These are the central themes emerging at IBM Connect 2014. But I want to discuss another topic that (thankfully) has been given visibility, prominence and significance ...
 
Enterprise collaboration: you can do better, much better
29.01.2014
You hear a lot about enterprise collaboration tools these days, but what does "collaboration" actually mean in an organization? Few would deny that improving collaboration and productivity would be categorically good for business. But it's precisely because "collaboration" is so hard to measure that it's difficult to recognize the tools that enable or impede it. I think we can agree, however, that: When you gather in a conference room for an intense brainstorming session, you're collaborating When you start a discussion by sending an email to your team ...
 
Gibt es durch Enterprise 2.0/Social Business wirklich mehr Dialog?
29.01.2014
von René Sternberg - Social Business ermöglicht, dass es neue Dialog- und Kommunikationsmöglichkeiten gibt und sogar alle in einer Firma miteinander reden. Aus einer hierarchischen Kommunikation wird eine dialogische. Dies sind ein paar Einschätzungen, die man im Kontext von Enterprise 2.0 und Social Business immer wieder hört. Gibt es wirklich mehr Dialog? Dieser Frage will ich in diesem Beitrag nachgehen, der im Rahmen der Vorstellungsreihe der Ergebnisse meiner Dissertation steht. Grundsätzlich kann gesagt werden, dass die dialogische Kommunikation ...
 
Why keeping guidelines and policies for social media only?
28.01.2014
by Bertrand Duperrin - There's no collaborative or social solution implementation that comes without guidelines or policies. That's a legitimate concern given the large range of freedom given to employees in fields that used to be highly managed and top down that hurts long established cultures. The fact the risks are often overrated does not mean that nothing should be done, both to make the organization more mature and employees more accountable. Social Media in the workplace: a risk no one can ignore While social networks are restricted, meetings ...
 
Machiavelli war gestern. Wissen teilen und erfolgreicher im Unternehmen zusammenarbeiten
28.01.2014
von Nikolai Shulgin - Bereits Goethe wusste, wie ein Unternehmen von heute besser funktioniert. Er gibt dem auch heute noch bei manchen CEOs beliebtem Machttheoretiker Machiavelli aus dem 16. Jahrhundert Paroli: "Entzwei und gebiete! Tüchtig Wort; Verein' und leite! Beßrer Hort." Obwohl diese Erkenntnis des deutschen Paradedichters zu "vereinen", zusammenzuarbeiten, bereits von 1814 ist, tun sich manche Unternehmen immer noch schwer damit. Sie "entzweien", das heißt sie trennen bei der Vergabe von Wissen lieber zwischen Hierarchiestufen und Abteilungen. ...
 
Wie Facebook für Kollegen: Firmen bauen eigene Online-Netzwerke
28.01.2014
Facebook oder Twitter sind in den meisten Büros nicht gern gesehen. Doch Online-Netzwerke lassen sich auch im Sinne der Firmen nutzen. Immer mehr Unternehmen setzen auf eigene Lösungen. E-Mails über den Firmenverteiler können sinnvoll sein. Dann nämlich, wenn der Inhalt fast jeden etwas angeht. Oft sind Mails an alle aber nur Verlegenheitslösungen, weil man die richtigen Ansprechpartner nicht kennt. Mit Online-Netzwerken für ihre Mitarbeiter wollen Konzerne wie BASF, Continental oder die Telekom die E-Mail-Flut in ihren Unternehmen jetzt eindämmen. ...
 
On Blog - Networking in the house - es muss nicht immer E-Mail sein
28.01.2014
von Thomas Dörmann - Das Thema E-Mail wird uns sicherlich noch einige Zeit mit mehr oder weniger Beliebtheit begleiten. Haben sich doch einige jetzt erst so richtig an die elektronische Post gewöhnt. ;) Ich kann mir allerdings nicht vorstellen, erst auf einen Generationswechsel warten zu müssen, um Prozesse intelligenter mit zeitgemäßen Technologien zu verbessern. Es geht auch nicht um eine Grundsatzdebatte "E-Mail vs. Collaboration", im Gegenteil der Mix macht's. Der Nutzungsgrad und die Sichtweise der einzelnen Unternehmen spielt dabei eine entscheidende ...
 
Die Social Business Evolutionsstufen - vom Unternehmens-Wiki zum Social Layer
28.01.2014
In vielen Unternehmen haben sich in den letzten Jahren unterschiedlichste Ansätze zur Zusammenarbeit und Kommunikation entwickelt. In den Köpfen der Entscheider ist die Erkenntnis gereift, dass die Kommunikation über Telefon und E-Mail nicht mehr ausreicht, um die Anforderungen an die Zusammenarbeit und die notwendige Transparenz im Unternehmen abzubilden. Der ständige zunehmende Druck an das Projektmanagement, die Produktentwicklung oder den Support, immer schneller, dynamischer und effizienter zu arbeiten, macht neue Arbeitsweisen und Abläufe unumgänglich. ...
 
Intranet Relaunch - eine große Chance für IT-Verantwortliche und Unternehmen
28.01.2014
von Dirk Hellmuth - Anfang der 2000er Jahre hielten Intranets Einzug in die IT-Umgebung der Unternehmen. Basierend auf Plattformen, die damals "State-of-the-Art" und im Stil des Web 1.0 (wenige Redakteure, viele Konsumenten) waren, dienen sie als redaktionell gepflegtes Werkzeug zur Informationsbereitstellung in Unternehmen. Mitarbeiter-Briefe der Geschäftsführung und auf Papier gedruckte Organisationshandbücher wurden digitalisiert und ins Intranet gestellt. Der wohl häufigste Anwendungsfall sind die Telefonliste und der Kantinenplan. Redaktionelle ...
 
Create Brand Evangelists from the Inside
28.01.2014
Social media has become such a prevalent part of our lives that it's easy to forget that it is still a fairly new medium for businesses. However, since social media is so new, businesses should be constantly evaluating their approach to social media and making it better. When companies started exploring social media for the first time, they tended to turn to a social media expert or the PR team to handle the social media account. Quickly businesses learned that social is all about interaction, so they instead began encouraging customers to talk about ...
 
The State and Future of Enterprise Collaboration
27.01.2014
by Oscar Berg - More than a year ago, in an article for CMS Wire, I wrote that corporations are starting to ask themselves the following questions: "Now that we all have the tools, what shall we do with them? How can we use them to change the way we work? And even if we see the use cases and want to change our ways of working, how do our work environments encourage and enable us to do this?" I think this pretty much sums up where a lot of corporations are today; they have implemented new communication and collaboration tools, but they still have a lot ...
 
Increase the density of your organisation
27.01.2014
by Simon Terry - When you increase the density, you increase the likelihood of collisions. Collisions of diverse people and ideas are a fertile source of creativity and innovation. Increasing the density of the ideas flowing in networks in your organisation will deliver a creative dividend. Vibrant cities are rich sources of innovation because they bring together people and act as nodes in global transportation and knowledge networks. Into these cities pour people and ideas that collide to create new ideas, ventures and new activity. The best teams ...
 
Enterprise 2.0 Adoption - so befähigen Sie Ihre Mitarbeiter
27.01.2014
von Sebastian Thielke - Interessant, aber aufwändig ist der Wandel von Unternehmen zum Enterprise 2.0 oder Social Business. Die Aufmerksamkeit der Mitarbeiter muss geweckt, Vorteile müssen aufgezeigt, Überzeugungsarbeit muss geleistet werden. Ein langwieriger Prozess, den ich als Enablement bezeichne - die vier Schritte der Befähigung. Die Fähigkeit eines Menschen, Werkzeuge zu nutzen, deren Wert zu erkennen und diese in den eigenen Lebensalltag einzugliedern, stammt daher, dass er dies an einem bestimmten Punkt erlernt hat. Er hat sich durch Informationsaneignung ...
 
Reifegrad der Enterprise 2.0 Transformation - Spezialisierung ist der Hemmschuh des Fortschritts
27.01.2014
von Sebastian Thielke - Warum lassen sich Transformationsprozesse und der Wandel zum Social Business so schwer durchsetzen? Zum einen wissen wir ja, dass ein großes Hindernis durch die Unternehmenskultur gegeben ist. Auch können das fehlende Mission Statement oder der falsche Zugang zu Management und Management Board ein sehr starkes Hemmnis darstellen. Darüber hinaus ist auch der Mitarbeiter, der sich mit den neuen Systemen und Arbeitsweisen befassen muss, eine Herausforderung. Es gibt aber noch einen wichtigen Faktor, der Innovation behindert oder ...
 
Change Management for Implementing an Enterprise Social Network in Your Organization
27.01.2014
Implementing a collaboration and communication tool as useful as an Enterprise Social Network entails a certain change of mentality and organizational culture. And all change must be managed in order to display all of its transformation potential. Managing change consists of utilizing a method of maps, indicating the path to the desired goal. One of the most simple and easy methods based in the principles of Change Leadership developed by John Kotter, consultant and professor at the Harvard Business School. This author investigated change processes ...
 
Why the Future of Your Business Depends on Curiosity
27.01.2014
"Curiosity may have killed the cat, but it saved my ass," Michael J. Fox said. In an economy of individuals with everyone in the world close to all the information in the world, organizations can no longer just copy-paste their strategy and plans from the year before. There is no way back. The open world is here to stay and expected to further accelerate. The future will be less about money, power or size, but more about agility, networking and sharing. In order to survive, businesses need to grow to a permanent state of curiosity, making it a core ...
 
Social Learning Handbook
27.01.2014
by Harold Jarche - This post is an excerpt from Jane Hart's recently published Social Learning Handbook 2014. It's all about people. Today's digitally connected workplace demands a completely new set of skills. Our increasing interconnectedness is illuminating the complexity of our work environments. More connections create more possibilities, as well as more potential problems. On the negative side, we are seeing that simple work keeps getting automated, like automatic bank machines. Complicated work, for which standardized processes can be developed, ...
 
Axel Wessendorf sieht Social Business in Deutschland am Anfang
24.01.2014
von Frank Hamm - Axel Wessendorf ist Gründer des Softwareunternehmens Lexware und CEO des Freiburger Portal- und Social Business-Spezialisten United Planet. United Planet gehört mit über 4.500 Installationen seiner Portal- und Integrationssoftware Intrexx und seiner Social Business Plattform Intrexx Share allein im deutschsprachigen Raum zu den Marktführern im Segment der mittelständischen Wirtschaft und der öffentlichen Verwaltung. Mit seiner Social Business Software Intrexx Share wurde United Planet von dem Beratungsunternehmen Experton Group im Rahmen ...
 
Working Out Loud - Bring the now into your work
24.01.2014
by Rogier Noort - As the general theme for the Enterprise 2.0 Summit is Getting Social Enterprise Ready, Working Out Loud seems an appropriate metaphor. I'll begin straight away with a (broad) definition, penned down by John Stepper on his blog: "Working Out Loud starts with making your work visible in such a way that it might help others. When you do that - when you work in a more open, connected way - you can build a purposeful network that makes you more effective and provides access to more opportunities." Transcending Working Out Loud goes beyond ...
 
The Social and Empathetic CEO
24.01.2014
A few days ago I introduced standing trends for this 2014 year. One of the most important is going to be the socialization of CEOs, understood as direct intervention in social networks, contributing ideas, projects and concepts, giving opinions about relevant topics for business, the sector and/or of general interest, thus answering their audiences' comments. This made me reflect on the the importance of empathetic listening so that this socialization positively reverberates on the CEO's reputation and his/her organization. As well as the effectiveness ...
 
The Guerilla Guide to Social Business
24.01.2014
I don't quite recall how it happened anymore, but in September 2008, I wrote a post for the Enterprise 2.0 blog titled Social Media vs. Knowledge Management: A Generational War. The post -- probably the purest piece of deliberate flamebait I've ever written -- went viral. Many of you found ribbonfarm via that post. I continued writing about the Enterprise 2.0 theme irregularly after that, first on the E 2.0 blog and then on Information Week. I recently decided to wrap up my thoughts on the theme and close out this thread of blogging with a final post: ...
 
What do you need in order to begin to be an Enterprise 2.0?
23.01.2014
The concept of an Enterprise has not really changed in its essence, but at last it seems that the Management and People concepts are integrating more and more in organizations. These concepts embrace: strategy, processes, indicators, benchmarking, quality, teams, marketing, positioning, culture, leadership, results, excellence, people, collaboration, sustainability, etc. The fast changing and ever more competition coupled with the ease of access to new technologies that were once expensive and complex to implement this change has led to the Business/Enterprise ...
 
Digitale Transformation: Der Veränderungsprozess darf nicht delegiert werden!
23.01.2014
Wir befinden uns in einem langfristigen Veränderungsprozess. Der Veränderungsumfang wird von den meisten Unternehmen nicht in aller Konsequenz erkannt. Wie groß der von Konsumenten ausgehende Veränderungsdruck ist, hängt vom Geschäftsmodell der einzelnen Branchen und Unternehmen ab. Im tatsächlichen Geschäftsprozess, das heißt in der realen Wertschöpfung der Unternehmen, gibt es allerdings momentan noch wenig Druck und dieser wird auch nicht vom Konsumenten erhöht. Dies wird sich in den nächsten Jahren erst noch entwickeln. Daher handeln viele Unternehmen ...
 
The Power of Unintentional Collaboration
23.01.2014
How social media creates opportunities for collaboration. A senior colleague recently asked me about the difference between communication and collaboration. It's a great question with important implications for businesses that are adopting social tools. On one level, the difference between the two is clear: communication involves conveying information from one party to another. It may be one-directional, and it is not necessarily goal-oriented. In contrast, collaboration is a recursive interaction between two parties intended to accomplish a particular ...
 
Social Collaboration ist Unsinn? Wetten nicht!
23.01.2014
Die neuen Methoden der internen Unternehmenskommunikation, wie zum Beispiel Blogs, werden von vielen Unternehmen noch als nicht relevant abgetan. In vielen Situationen ist die E-Mail nicht mehr das beste Tool um Informationen transparent untereinander auszutauschen und diese nachhaltig festzuhalten. Das Wissen dieser E-Mails liegt in diesem Fall bei jedem von uns auf dem Rechner, ist für niemanden zugänglich und verschwindet bei Austritt aus dem Unternehmen gemeinsam mit dem Mitarbeiter durch die Tür. Um dies gleich vorweg zu nehmen. Ich rede hier von ...
 
BOLD: KPIs - Measuring What Really Matters
23.01.2014
The idea of KPIs are intoxicating and seductively alluring. The argument, "If you can't measure it, it doesn't matter" produces the anti-thesis, "If you CAN measure it, it must matter." Reality is, BOTH of these statements are partially true. Somewhere in the middle lies what is actually practical and effective. To prove this point, try measuring the value of a healthy tickle session with your child. Can't exactly measure it, but it definitely matters. In the business world, an individual who feels they are valued and flourishing as a human being because ...
 
Bad Bosses are Survived or Escaped
23.01.2014
by Simon Terry - Nobody leaves a company. They leave a bad boss when there's no other reason to stay. Great bosses who understand the value of networks, offer support, development and challenge are a critical part of your talent network. Are you addressing the core of what attracts the network of talent to your organisation? Bad bosses are diminishers of the talent of their people. They destroy what value their people create. [...] Remember it takes great talent to survive a bad boss, but most won't. Great talent has better things to do than play defence. ...
 
21st Century organization
23.01.2014
Knock, knock, it's 2014, we are more than one decade in the 21st century, and it's time to think about transforming our organisations into fast moving feedback movements. A couple of days ago, Rogier Noort (@RogierNoort) interviewed me via mail about my upcoming talk at the Enterprise 2.0 Summit 2014 conference in Paris on 10-12 February 2014. You can find the full interview here (and this post has some extracts from it), but I wanted to expand a little bit on the objective and concept of the 21st Century Organization that I mentioned in that interview. ...
 
Content curation: overview, benefits, goals and tools
22.01.2014
One of the hot topics in content marketing is content curation. It can play a role in achieving various goals, depending on how, where and why you use it. Whereas content marketing in the strict sense mainly revolves around identifying, creating and sharing content in order to meet business goals and what audiences want across the customer life cycle, content curation is about aggregating/discovering/gathering relevant content and then sharing or presenting it to audiences in a targeted and optimized way. Content curation is not just sharing all kinds ...
 
Is serendipity on the intranet or enterprise social network overrated?
22.01.2014
Serendipity - effectively a happy outcome springing from a coincidence - is often quoted as a benefit of social intranets and enterprise social networks. If not a direct benefit, it is certainly a welcome by-product. Serendipity provides great stories and anecdotes which not only regularly appear in vendor and consultant presentations and webinars, but also as examples to illustrate value and demonstrate the potential power of the network to users. I've used these types of examples as have many others. A story usually goes like this. Person A working ...
 
How to Build Innovative Culture by Killing Mediocrity Pt. 2: The 12 Pillars of Innovation
22.01.2014
by Brian Solis - Following up on the first post introducing the concept of overcoming mediocrity by fostering innovation, Brian Solis comes back this week to give us the 12 pillars of innovation to help you instill innovative culture. "To fight for resilience and transformation falls upon those who believe that the path to success is not charted by any one single route or any one person." Articulate Vision and Inspire Form an Innovation Management Team Promote Reverse Mentoring Optimize Decision-Making Invest in People and Processes Employ Technology ...
 
The Social Contract
22.01.2014
by Julian Stodd - My friend's a retail manager. We were chatting about his role when he said "It's a horrible company to work for: they don't care if I leave because there are ten other people who will take my place". I wonder if that's true: if the value of people within our teams has really been driven to nothing, if the reason organisations fail to care is because the units of production are so expendable. Or does the organisation care, but fail to show it's love in ways that count? Businesses are there to make money, but they sit within communities, ...
 
Kann Enterprise 2.0 Silo- und Hierarchiegrenzen durchbrechen?
21.01.2014
von René Sternberg - [...] Das NEUE beim Nut­zen von Web 2.0-Anwendungen ist, dass Teile der infor­mel­len Kom­mu­ni­ka­tion für alle Mit­ar­bei­ter trans­pa­rent wer­den. Fol­gen der trans­pa­ren­ten, infor­mel­len Kom­mu­ni­ka­tion sind: eine Pro­duk­tion rie­si­ger Infor­ma­ti­ons­an­ge­bote und der Wan­del der Kom­mu­ni­ka­ti­ons­ab­läufe in eini­gen The­men­fel­dern wie beim Umgang mit Kom­mu­ni­ka­ti­ons­pro­ble­men, der Nut­zungs­pra­xis in den Kom­mu­ni­ka­ti­ons­me­dien und der Steue­rung von Kom­mu­ni­ka­tion, wor­auf in den fol­gen­den Arti­keln ...
 
Enterprise 2.0 oder auch der Weg zu einer olympiareifen Organisation
21.01.2014
von Thomas Dörmann - [...] Visionen, Ziele, kontinuierliche Verbesserung, Nachhaltigkeit und Durchhaltevermögen, sind ebenfalls Disziplinen die nicht nur zum Erfolg bei der Olympiade führen, sondern auch bei Enterprise 2.0 Vorhaben. Eine strukturierte Methode mit den genannten Elementen, die die kontinuierliche Verbesserung im Fokus hat, beschreibt das Continual Service Improvement (CSI) Modell. Diese Vorgehensweise leitet Handlungsschritte aus dem PLAN-DO-CHECK-ACT Cycle von Deming ab und ist auch ein Schwerpunkt in der IT Service Management Welt. ...
 
Jährlich mehr als 50 Prozent Wachstum: Social Business im Aufwind
21.01.2014
Soziale Technologien breiten sich in den Unternehmen aus, allerdings oft unkoordiniert. Das Haupteinsatzgebiet ist die IT-gestützte Zusammenarbeit. Der Begriff »Social Business« schillert. Eine zentrale Rolle spielt Software, die Unternehmen eine neuartige IT-Unterstützung für Austausch und Zusammenarbeit bietet. Neben diesem Bereich der Communication und Collaboration nennt das Münchner Marktforschungs- und Beratungshaus Experton Group weitere Anwendungsszenarien: darunter Talent Management, CRM und Commerce. Gemeinsam ist, dass Techniken sozialer ...
 
Dunbar's Numbers and Organising for Social Business
21.01.2014
Dunbar's Number - a recap. Robin Dunbar predicted that c 150 people demarcated the boundary of the number of personalised relationships we can have (Dunbar's Number), by estimating when the amount of time required to keep a personal relationship going (the "transaction cost" of a personal relationship if you like) hits the wall of time available. This number varies, some argue that it's nearly double that of 150, but it's of this approximate order of magnitude (and we suspect situation dependent on the transaction cost of keeping any one relationship ...
 
From Safety to Safer: Middle Management's Dangerous Transition
20.01.2014
by Simon Terry - Safety is a common conversation, explicitly or implicitly, in the halls of middle management. Change agents among the ranks of middle managers experience conversations about the need for safety and the dangers of change on a daily basis. Safety is the focus because there are many for whom safety means the preservation of status, roles and resources. We need to move from safety to making our organisations safer for a world of rapid networked change. The Wrong Kind of Safety Ask enough middle managers and you will find that there are ...
 
Vernetzung statt Hierarchien: Ob sich das in Deutschland durchsetzt?
20.01.2014
von Gunnar Sohn - Aus hierarchischen Unternehmen werden Netzwerke. Das proklamiert zumindest der kanadische Management-Professor und Buchautor Don Tapscott im Interview mit der FAZ. Er will nicht mehr vom Informationszeitalter sprechen, sondern vom "Zeitalter der vernetzten Intelligenz" mit einer Verschiebung zu Kollaboration und Partizipation: "Generell verschieben sich Organisationen von eher vertikal integrierten Modellen, von Befehl und Kontrolle oder von Hierarchien hin zu offeneren Netzwerkmodellen. Und diese Entwicklung macht vor keiner Institution ...
 
Deepening relationships through contribution
20.01.2014
by John Stepper - A friend of mine is thinking of relocating to another city and was talking with me about finding a job there. "Do you think my boss would let me do my job from the new location? Or maybe there's an opening there?" What struck me right away was that, despite the huge array of jobs in the new place, my smart, capable friend had no idea how to find one. Her instincts were to rely on the people she was already connected with - her firm, her boss, her friends and family. And that was grossly limiting the opportunities available to her. ...
 
Likes statt E-Mails: Konzerne setzen auf eigene soziale Netzwerke für Mitarbeiter
20.01.2014
Bislang sorgen einfache Fragen unter Kollegen oft für verstopfte E-Mail-Postfächer und strapazierte Nerven. Eine Mail wird an viele Empfänger adressiert und kann in unzähligen Postfächern landen. Mit Online-Netzwerken für ihre Mitarbeiter wollen Konzerne wie BASF, Continental oder die Telekom die E-Mail-Flut in ihren Unternehmen jetzt eindämmen. Hilfe bei einem Computerfehler gesucht? Frage zu einem Projekt aufgetaucht? Oder einfach nur den Schlüssel verloren? Mit solchen Problemen soll nicht mehr der ganze Konzern aufgehalten werden. Deshalb lassen ...
 
"Kapitalismus geht in Richtung Social": Das Business wird social
20.01.2014
Der Kapitalismus sei in seiner jetzigen Form am Ende, sagen Analysten. Doch Hilfe naht: Social Media werde Unternehmen und Gesellschaften umkrempeln. Wenn Marktforscher von Experton und Gartner zur Erklärung des Phänomens Social Media nicht auf nackte Zahlen zurückgreifen, sondern auf den Philosophen Jean-Jacques Rousseau und den Taylorismus, dann ist das entweder eine Themaverfehlung oder der Beleg, dass in der (IT-)Welt große Umwälzungen anstehen. Schon mit der Überschrift ihrer Untersuchung machen die Gartner-Analysten Nigel Rayner, Carol Rozwell, ...
 
Six roles of network management
20.01.2014
by Harold Jarche - If helping the network make better decisions is a primary role of management in the emerging economy, how does one get there? I highlighted the six roles of management in the network era in my last post and I would like to build on these and show how this is being practiced at Change Agents Worldwide. First of all, the founders set a good example of transparency and working out loud. Subsequent members have joined and continue to narrate their work. Also, the network does not have a marketing department, as everyone is responsible ...
 
Social Media Meets Social Collaboration. Or Not.
17.01.2014
My fellow Enterprise Irregular Susan Scrupski posted last month on the split between enterprise initiatives in social media (external-facing marketing) and social collaboration (mostly internal work production and knowledge sharing) - apparently the number of organizations actually integrating these efforts is near-zero. I don't find this particular surprising, since the people involved and the purposes of the initiatives are quite different, but it doesn't bode well for efforts to directly connect internal business processes to customers via social ...
 
5 Leadership Secrets Of Collaboration Success
17.01.2014
To see what happens when people don't work together, look no further than Washington, D.C. Instead of pooling their talents for a common goal and the common good, Congress is mired in gridlock, recrimination and petty squabbles. And nothing is getting done. Sound like your workplace? I hope not, because if your company is as dysfunctional as D.C., Chapter 11 can't be far behind. The fact is there is nothing more important to leadership and organizational success than collaboration. It exponentially increases the odds of amazing things happening. But ...
 
Get more out of your SAP JAM implementation with these tips
17.01.2014
Tips for successful adoption of SAP Jam, SAP's social collaboration platform, include aligning Jam so that it fits business processes and making sure that employees are open to a new way of working, according to experts and users. SAP Jam combines elements of collaborative social media software from both SAP and SuccessFactors, a maker of online human capital management software it acquired in 2012. SAP recently released preconfigured work patterns to connect sales and service teams to the rest of the enterprise through SAP Jam. The first patterns, ...
 
Der große Social-Media-Check - mit E-Book
17.01.2014
4 Strategien für das Aufräumen und dauerhafte Ordnung in Ihren Social Accounts Haben Sie einen genauen Überblick über alle Accounts Ihres Unternehmens im Web? Haben Sie einen Plan, was Sie wann wo für wen und wie oft posten wollen? Sind alle Ihre Daten auf dem neuesten Stand? Dieser Kommentar unter einem kürzlich erschienenen Beitrag hat mich auf die Idee gebracht, noch einmal meine vier Strategien für das große Aufräumen in den eigenen Accounts vorzustellen. Denn mindestens einmal im Jahr ist es sinnvoll, sich ein paar grundlegende Gedanken über die ...
 
10 Easy Steps to Social Business: Steps 1 - 10 Roundup and Infographic
17.01.2014
by Alan Hamilton - If you have been following my series, 10 Easy Steps to Social Business, then hopefully you've gained an understanding of: Embedding social techniques into your business processes with some examples The need for customization of your social business solution Things to think about when preparing a Social Business Governance Plan Hire Social People with a great interview with Joyce Davis Leaders: Lead. Evangelize and Enable Communicate the Plan Motivate and Engage Reverse Mentor your Leaders Show the Metrics of Value [...] ...
 
How to Build a Culture of Innovation by Killing Mediocrity (Pt. 1)
17.01.2014
by Brian Solis - Innovation Suffocates in a Culture of Mediocrity: How to breathe life into company culture to compete for the future Ideas are a dime a dozen. Everyone seems to have one or more. I just wish that more organizations would appreciate how plentiful and beneficial ideas are to the future of their business. The challenges are all too common. Often, ideas are shared in fleeting moments with the same zeal as observing the weather. Once expressed they recede from view, a moment and opportunity passed, with life returning to its normal, unvaried ...
 
Social Business 2014 - Technologie trifft Unternehmenskultur
16.01.2014
Im zweiten Teil unserer dreiteiligen Interview-Reihe mit dem Enterprise 2.0 Experten Andreas Schulze-Kopp wollen wir darauf eingehen, worauf es bei der Einführung von Social Software besonders ankommt. Letzte Woche sind wir im ersten Teil der Interview-Reihe der Frage nachgegangen, ob soziale Technologien einen erfolgskritischen Faktor für Unternehmen in 2014 darstellen oder ob sie einfach nur ein vorübergehender Hype sind. Sehen Sie in sozialer Technologie das Potenzial, Unternehmenskulturen zu verändern? Was wiegt denn allgemein schwerer für den Erfolg ...
 
This is Your Real Social Business Strategy Challenge
16.01.2014
A few weeks ago, Altimeter Group published an infographic on the state of social business (see below), meant to promote their research on that same state of social business (in 2013), released in October. The "headline" of the infographic: "Social Media Matures, Yet Many Companies Still Lack a Strategic Foundation". The infographic mainly focuses on the use of social media in the enterprise, just a piece of what social business in the broader sense is really about. Yet, the main findings (the lack of a holistic and cross-enterprise level strategy) can ...
 
Céline Schillinger: Change Agents are going a little bit beyond what's expected!
16.01.2014
After all the methodologies, the theories, the software platforms, the digital age, the articles written and conferences organised, there is one thing, one element, only one, that makes the actual change. You may have heard refer to them as disruptors, anarchists or corporate rebels, or "that annoying person who doesn't want to use e-mail". It's time to bring them out into the open, to give credit where credit's due, we call them Change Agents. This rare breed of employee challenges the status quo by changing the way they work, the way they communicate ...
 
Which Game Are You Playing?
16.01.2014
Is your corporate culture geared for social business? One of the most important, and most often overlooked, aspects of social business is organizational culture. For organizations with the right type of culture, social business represents the opportunity to unlock new collaborative potential and fundamentally transform the organization. For organizations with the wrong type of organizational culture, social business may never amount to more than a suite of unused IT tools. So what is the "right" type of organizational culture for social business? A ...
 
Leadership 2.0 - Zurück aus der Vergangenheit
16.01.2014
von Thomas Dörmann - Ein Buch aus der Vergangenheit mit dem Titel, "Abschied von der eparaturkultur", immerhin von 1995, ist mir beim Aufräumen meines Bücherregals wieder mal in die Hände gefallen. Das Buch von Andreas Lukas hat dabei, wie so oft (Siehe z.B. das Cluetrain Mainfest), an Aktualität nichts verloren. Es geht um Führungskräfte mit Umsetzungspotenzial zu finden, die in der Lage sind die Unternehmen und deren Mitarbeiter entsprechend der hohen Anforderungen in der Zukunft zu begleiten. Dabei steht natürlich aus heutiger Sicht die digitale ...
 
Björn Eichstädt: Wer Social Business will, muss interne E-Mails abschaffen
16.01.2014
Einige Studien zeigen, dass sich die Arbeitswelt aufgrund veränderter Arbeitsbedingungen und -modellen, wie beispielsweise der Social Collaboration, stark verändert. Grund genug, diesem Thema auf der CeBIT 2014 mehr Raum zu geben. In diesem Jahr wird in Halle 9 der CeBIT ein neue Konferenz - die Social Business Arena - starten. Die zweitätige Fachkonferenz hat Vorträge und Fachbeiträge zu Themen wie Enterprise 2.0, Social Collaboration und Social Business auf dem Programm. Die Social Business Arena bietet Einblicke aus der Praxis sowie Raum zum Netzwerken. ...
 
8 Tips to get Senior Partners to Understand the Value of Enterprise Social Networks
16.01.2014
In my last post, Why developing personal brands is crucial for professional services firms, I wrote about a book that I had recently read called The Social Employee: How Great Companies Make Social Media Work by Cheryl and Mark Burgess. In the book, the author writes about the importance of employee collaboration and communication. One of the keys to helping employees become social employees is to help them trust each other and the company they represent. One quote in particular stood out for me. "In order for employees to properly communicate externally, ...
 
Anthony Poncier: For Enterprise 2.0 change management is not an option, but a need!
16.01.2014
Anthony Poncier (@aponcier) is the EMEA Social Business Director at MSLGROUP and a long time fellow in the European Enterprise 2.0 community. In the preparation for this year's edition of Enterprise 2.0 SUMMIT we had sent him some questions on his evaluation of the evolution of social with the corporations that I am still happy to share. Especially as he is neatly in line with the overall call for change. How do you evaluate the status-quo on the introduction and establishment of social initiatives in the workplace? What are the biggest challenges the ...
 
7 Culture Elements for Doing Work That Matters
16.01.2014
That sucking sound you hear is that of hearts and souls being drained of life as employees arrive to work. It's been this way for sometime: arrive to work, jump on the hamster wheel and run from one life taking meeting to another. Absent in this drab picture is optimism, joy, purpose, exhilaration. Somewhere in time we've accepted that work is something we have to do, not something we get to do. Think about it. The distinction is important. Imagine walking into work thinking you get to work for your company, or for yourself. Get to? Yes. Get to do work ...
 
We need a new representation of reality
16.01.2014
by Bertrand Duperrin - The need for new enterprise and management models is a shared acknowledgement but what remains a major issue is the time needed by leaders, managers and employees to act accordingly and their ability (or rather lack of) to move in this new paradigm. An acknowledgement that is - according to what I often hear - seldom the result of a slow maturation but of a sudden slap. This suddenness has nothing surprising : the acknowledgement is not only the result of long observations but a paradigm shift. If one sees things with the same ...
 
Social Media: 5 Stufen der Professionalisierung
15.01.2014
von Heike Simmet - Wie lässt sich ein Return on Social Media erzielen? Heike Simmet gliedert den Fortschritt in 5 Stufen - und sieht viele deutsche Betriebe noch ganz am Anfang. Die strategische Bedeutung sozialer Medien gilt angesichts des zunehmenden Erfolges neuer digitaler Geschäftsmodelle mittlerweile als unbestritten. Zahlreiche empirische Studien belegen zudem den Beitrag von Social Media zur Steigerung des Geschäftswertes. Dennoch können viele Unternehmen bislang noch keinen messbaren Return on Social Media vorweisen (vgl. hsimmet.com). Worauf ...
 
Wettbewerbsvorteile durch effiziente interne Kommunikation
15.01.2014
In Zeiten der Krise können nur intelligente Unternehmen ihren Fortbestand sichern. Die Intelligenz eines Unternehmens hängt von den Menschen ab, die es leiten und wie sie die Kommunikation und folglich das Wissen organisieren. Intelligente Unternehmensführung bedeutet unter anderem: logisch, kohärent, positiv und mit gesundem Menschenverstand zu kommunizieren. Eine gute interne Kommunikation bringt Wettbewerbsvorteile. Das Internet hat die vormaligen Grenzen des Informationsflusses abgeschafft und immer mehr Unternehmen kümmern sich bereits um die externe ...
 
Jon Mell: Solving Business Problems Through Social
15.01.2014
Last October, at an IBM Connect event, Björn spoke to IBM's Jon Mell. Jon is European Sales Integration Leader for IBM Smarter Workforce and he will be one of the keynote speakers for Enterprise 2.0 SUMMIT (#e20s). The conversation pivoted around moving from liking to leading. A major point is the elimination of boundaries within an organisation regarding social. One of this years main topics at the Enterprise 2.0 Summit. Jon says; "Businesses fundamentally are social." and separating the two, business and social, is less and less an ideal situation. ...
 
The 3rd Wave of Social Business: From enabling the few to mobilizing the many
15.01.2014
von Stefan Pfeiffer - Clara Shih lays out her perspective on the evolution of Social Media and the way to become a Social Business: "In summary, the third wave of social business will move from enabling the few (i.e., the few marketers who manage corporate social media accounts) to mobilizing the many (i.e., the entire workforce and the "feet on the street") to authentically engage at a personal and local level. After all, people buy from people, not companies. People trust individuals, not corporations. It's the way business has always been done, but ...
 
Feeling Lost Trying to Navigate the Social Software Market? You're Not Alone.
15.01.2014
Eight months ago, I was tasked with researching the social media software marketplace for a buyers' guide my company was putting together. The assignment seemed simple enough, given my background researching software markets and firsthand experience reporting on social listening tools for customer service. However, I quickly encountered a few challenges to my progress: One, because the market is growing so quickly, it has become extremely fragmented-what one vendor calls Social CRM another might call social relationship building. Two, these products ...
 
Drei Checklisten: BarCamps für Unternehmen
15.01.2014
von Frank Hamm - Nicht nur Spaß: BarCamps bieten Unternehmen konkreten Nutzen. In dem Beitrag »Was ist ein BarCamp?« haben Sie erfahren, welche Besonder­heiten ein BarCamp hat und wie ein BarCamp typischer­weise abläuft. Doch welchen Nutzen bringt Ihnen als Mit­arbeiter oder Ihrem Unter­nehmen ein BarCamp? Auch wenn das BarCamp-Konzept Neulingen den Eindruck ver­mittelt, dass alles sehr chaotisch ab­läuft, so gibt es inzwischen viele »BarCamper« mit vielen posi­tiven Erfah­rungen. Die Teilnehmer selbst bestimmen die Themen und den Ablauf. Gerade die ...
 
Power of the Enterprise Social Graph
14.01.2014
The stated goal of Facebook at Harvard was to make the relationships of an individual public so that other people could see who they knew in common. The speed of building relationships is quicker when you know something about someone. Hence, LinkedIn has become a powerful tool for sharing past experience, relationships and recommendations. In the enterprise, internal social networks are providing a more transparent social graph that is bound to destroy the corporate hierarchy built over millennia and provide increased agility. In the past I've had bosses ...
 
Management in Networks
14.01.2014
by Harold Jarche - In networks, cooperation is more important than collaboration. Collaboration is working together toward a common objective. This is what most workplaces are focused on. It is also what most managers focus on. Implicit in many workplaces is that if you are not focused on the objective at hand, you are not doing any real work. This emphasis on collaboration blinds managers. They cannot see the potential of social networks for enabling sense-making and knowledge-sharing. Many managers do not understand the value of cooperation, or sharing ...
 
The Key Business Reason Why (Social) Collaboration Matters
14.01.2014
There are numerous reasons why collaboration - and increasingly social collaboration - matters. Saving costs is one, for instance by lowering travel expenses. Increased productivity is another. And then there's the fact that the ability to collaborate often comes from within the organization and your workers in these days of consumerization and BYOD. Hundreds of analysts and reports look at all the benefits of collaboration and that's a good thing. It's important to look at all aspects of collaboration, the technologies, the impact on all areas of the ...
 
3 Tips to Ensure Enterprise Social Network Adoption and Success
14.01.2014
Enterprise Social Networks (ESN) have been in existence for several years, but their adoption (or lack of) remains a point of concern for many companies. If that's where your company finds itself, here are three tips to help jumpstart adoption and achieve success. Think "Layer," Not Channel Tie ESNs to Use Cases Experiment to Find a Fit Here are the keys to Humana's success: Started with Strategy Built Adoption Around Leadership Provided Training Involved Internal Communications Based on Humana's success, Ross suggests six points any ...
 
The limits of social collaboration: a matter of "pull"
14.01.2014
by Bertrand Duperrin - If we had to make a distinction within social business approaches, it would surely be between internal and external facing ones. External facing ones with initiatives are more and more clear, business and even process driven, with clear mechanisms and measurement. Internal facing with poor measurement, where processes are left unchanged and where change is made "available", hoping that common sense and seduction will do the job without having to deal with human and organizational change. If you're not convinced, wonder how many ...
 
Your Future Talent is in Your Networks
13.01.2014
by Simon Terry - Focus on your networks. Your future talent is in your organisation's networks. Few organisations have all the talent they want or they need to cope with future changes. If you are lucky and have managed your people well, you will have enough talented people to get by. When you start to focus on talent, you quickly realise that the answer to managing talent is not to manage within hierarchy. Managing talent within a hierarchy will only get you so far. The answer to great talent lies in managing the talent in your network and draw them ...
 
2014 - The Embolden Years: Change agents lead the way for digital transformation
13.01.2014
by Brian Solis - 2014 is upon us and it's once again time to share our (Altimeter Group) predictions for the year ahead. Except this time, predictions are moved aside in favor of important trends that are on the horizon. Let's use this time together wisely in the hopes of prioritizing our investments in relevant strategies and the time and resources necessary to bring them to life this year and next. [...] 2014 and 2015 are the years where the importance of customer and employee experience triggers a revolution in digital transformation. While I've ...
 
The Real Importance of Networks: Understanding Power
13.01.2014
Over the past several years, it's become en vogue to talk about networks. For the most part, I think it's healthy and important, I'm glad that it's happening, and I'm glad to be contributing to it. However, I'm often troubled by the direction I hear these conversations taking. In the nonprofit sector and especially in philanthropy, I often hear people use the term as a new way to describe the same old rigid command-and-control worldview they've always had. The easy way to test for this is to substitute "organization" for "network" when people are talking ...
 
Is This the Future of Social Media?
13.01.2014
I'm an advocate for social media and in particular enterprise social. However, it seems to me that although social media and enterprise social offer a huge number of benefits, there is an inherent problem. So, you've got accounts on Facebook, Google+, Twitter and use each of these independently. You also use your company's Enterprise Social Platform to communicate and collaborate with colleagues around the world. This is all great, but I believe the next frontier will be the development of a new standard for communication between social networks. Currently, ...
 
No Playing With (Social) Fire
13.01.2014
by Céline Schillinger - Stop dreaming. You will never hear a traditional, regulated industry go for social media with genuine enthusiasm. Even when marketers or IS specialists get it, the rest of the organization generally doesn't. In the face of social business, incomprehension and distrust are the norm. A typical example is the Pharma industry. Although digital and social initiatives are not rare any more, to make a new social venture happen is still a painful journey. Cumbersome procedures, lack of management support, misunderstanding of coworkers ...
 
Social Media als Motivationsfaktor am Arbeitsplatz
10.01.2014
Mitarbeiterportale spielen bei der zwischenmenschlichen Kommunikation innerhalb von Unternehmen eine immer wichtigere Rolle. Für die Unternehmensführung bietet ein modernes Intranet die Chance, einen Wertewandel im Unternehmen zu schaffen und Wettbewerbsvorteile zu generieren, denn Interaktion und Kommunikation sind die Treiber in der modernen Wissensgesellschaft. Nicht zuletzt kann ein modernes Intranet auch als Motivationsfaktor für die Mitarbeiter dienen. Elizabeth Lupfer, Kommunikationsmanagerin beim amerikanischen Luft- und Raumfahrtskonzern BEA, ...
 
Social Business 2014 - Hype oder echte Chance?
10.01.2014
Überall ist die Rede von "Social Software", "Facebook für Unternehmen", "Intranet 2.0" oder "Social Business". Was aber steckt konkret hinter dem Trend? Sind soziale Technologien ein erfolgskritischer Faktor für Unternehmen in 2014 oder einfach ein neuer kurzer Hype? Für welche Unternehmen sind soziale Technologien überhaupt relevant und worauf kommt es an bei einer erfolgreichen Einführung? Wir sprachen im dreiteiligen Interview mit dem Enterprise 2.0 Experten Andreas Schulze-Kopp über Trends und Entwicklungen von Social Business in Unternehmen. Wann ...
 
The Broken Photocopier in HR. Buy a Scanner Instead.
10.01.2014
by Simon Terry - Human Resources best practices are often widely copied. Best practices are contextual and the future of work will require us to carefully revisit past practices. If there's a broken photocopier in HR, you might want to order a new scanner instead. The HR Copier is Broken Much of what we think of as modern HR practices is copied from long ago. Often these copies are from remarkably few organisations. [...] Buy a Scanner instead Swap the copier for a scanner. Scan the system, test improvements & learn. [...] ...
 
Holacracy: Is this the logical step for the evolution of the organization?
10.01.2014
by Rogier Noort - There is quite some buzz about a specific organizational governance approach these days - the "Holacracy" model. This week Zappos announced the implementation of this model and now the expert community is arguing about the pros and cons of the approach. Especially as it is labeled to "replace today's top-down predict-and-control paradigm with a new way of achieving control by distributing power" the Holacracy model seems to be the organizational approach the social enterprise community is asking for so long. It seems to be somehow ...
 
Holacracy Is Not The Answer To Your Employee Disengagement Issues
10.01.2014
by Dan Pontefract - If you're located in parts of North America where it's been too cold to even blink your eyes lately, you may not have seen the news. Holacracy is the new black. Holacracy? In a nutshell, Holacracy is an organizational structure -- initially devised by self-described "recovering CEO" Brian Robertson of HolacracyOne -- that purports to do the following: "Holacracy is a distributed authority system - a set of "rules of the game" that bake empowerment into the core of the organization. Unlike conventional top-down or progressive bottom-up ...
 
Filtering: Seven Principles
10.01.2014
In earlier posts towards the tail end of last year and early this year, I committed to writing a number of posts on filtering. The background is simple: soon, everything and everyone will be connected that includes people, devices, creatures, inanimate objects, even concepts (like a tweet or a theme) at the same time, the cost of sensors and actuators is dropping at least as fast as compute and storage so that means everything and everyone can now publish status and alerts of pretty much anything there's the potential for a whole lotta publishing to ...
 
Vom Herold zum Betriebssystem: Eine kurze Geschichte der Internen Kommunikation
10.01.2014
von Carsten Rossi - Schritt 1: Vom Herold zum Moderator Interne Kommunikation war lange das uncoole kleine Aschenputtel der Unternehmenskommunikation. Sie war oder ist teilweise immer noch so unbeliebt, dass sie oft nicht einmal organisatorisch Teil der Kommunikationsfamilie sein darf, sondern mal von HR, mal vom Marketing oder als Beigabe zu unterschiedlichsten Job Descriptions, verteilt über das ganze Unternehmen, durchgeführt wird. Die Mitarbeiterzeitschrift (Werkszeitung) ist Anfang des 20. Jahrhunderts eines der ersten Instrumente der Mitarbeiterkommunikation ...
 
Was ist eigentlich ein Social Intranet?
09.01.2014
von Andreas Schulze-Kopp - Interne Unternehmenskommunikation ist eine Herausforderung zwischen zwei Aufgaben. Zum einen müssen alle Mitarbeiter mit relevanten Informationen versorgt werden, zum anderen sollte man Kollegen nicht mit Informationen überfluten. Ein Social Intranet kann die Lösung sein. Doch was ist das überhaupt? Teil 1 unserer Social-Intranet-Serie. Man kennt das - als ambitionierter Internet-User stößt man fast täglich auf Begriffe, die man schon tausendmal gelesen, bei denen man aber noch nie wirklich verstanden hat, was genau sich dahinter ...
 
How to Start Knowledge Management in an SME, Taking Advantage of Internal Knowledge and Knowledge that is Possible to Find on the Internet
09.01.2014
Knowledge management as an element within organizations diluted between a multitude of ideas, processes and concepts. Normally, it gets confused with innovation, creativity, document management, and even it can be inferred as merely a software tool. Managing the knowledge of an organization is a complex and delicate task, full of interactions and interpretations between internal processes. However it can be summarized into three phases: Manage human capital talent: which is contained in the people who make the organization. It is necessary to know them, ...
 
Interne Kommunikation bei IKEA: So aktiviert man Mitarbeiter
09.01.2014
INTERVIEW: Ein Mix aus Kollaborations-Tools soll die 135.000 Mitarbeiter des multinationalen Konzerns IKEA vernetzen und sie zum Mitreden animieren. Anders Lundblad, Chef der internen Kommunikation bei IKEA, setzt dabei auf den Microblogging-Dienst Yammer. Es gibt 349 IKEA-Möbelhäuser in mehr als 40 Ländern. Wie viele dieser Länder haben Sie selbst schon besucht? Wie schaffen Sie es, so viele verschiedene Kulturkreise mit Ihrem Kommunikationsprogramm abzuholen? Viele Unternehmen diskutieren aktuell, ob sie eine Kollaborationsplattform einrichten sollen, ...
 
The Modern Intranet: A Mobile, Social, Collaborative Decision Support Platform
09.01.2014
How do you define something in a state of flux, that supplies different features and functions for different organizations and whose success depends on how well an organization's business strategy is reflected in its stated requirements? That is the challenge of defining the modern intranet. People commonly consider intranets to be part of the Digital Workplace. For any business beyond the small end of the small to medium business sector, an intranet acts as an ecosystem of various platforms delivering (at an absolute minimum) web publishing functionality ...
 
Ten Skills That Will Be Critical for Success in the Workforce
09.01.2014
Global connectivity, smart machines, and new media are just some of the drivers reshaping how we think about work, what constitutes work, and the skills we will need to be productive contributors in the future. We have identified ten skills that we believe will be critical for success in the workforce. Sense-making Social Intelligence Novel and Adaptive Thinking Cross Cultural Competency Computational Thinking New Media Literacy Transdisciplinarity Design Mindset Cognitive Load Management Virtual Collaboration [...] ...
 
Meaning not money motivates teams
09.01.2014
While leaders around the globe are tugging out their hair trying to deliver better engagement scores at the same time as budget and job cuts, according to on-trend management thinking the answer is simple: give your people meaningful work. As it stands according to science and commentators like Pink, meaning is the key to creating goal-kicking teams. The counter-intuitive recognition that meaning is more powerful than financial incentives comes as a surprise. Although the carrot-and-stick approach or monetary reward may motivate those in more technical ...
 
Der Mitarbeiter ist König
09.01.2014
von Frank Hamm - [...] Wenn ein Unternehmen es versäumt, seine Mitarbeiter zu "Mitarbeiterlebzeiten" zu integrieren, zu fördern und gut zu behandeln, der bekommt es zu spüren - auch wenn es das gar nicht bemerkt. Und nach der Mitarbeiterzeit wirken diese Employee Relations weiter, womöglich bis über den Pensions- oder Rentenantritt hinaus. Heutzutage gibt es weit mehr Möglichkeiten als Mitarbeiterzeitschriften, die drei Mal im Jahr an die Pensionäre verschickt werden. Enterprise Social Networks können jede Menge unterschiedliche Netzwerke abbilden und ...
 
What's different between intranet management and digital workplace management?
09.01.2014
So the digital workplace is already here, but messy; we think the intranet is still very important and we've got a hunch that the team with the skills to make things better could be the intranet team. So what's that job going to look like? The intranet guys might have the skills but what's going to be different? What does it mean to "manage" the digital workplace? Straight off the bat, let's deal with that terribly tricky and loaded phrase "manage". I am not suggesting that the intranet team seize control of the whole of your IT infrastructure in some ...
 
Without people there is no knowledge
09.01.2014
by Richard Martin - So many companies proclaim themselves knowledge management organisations. But when you prod and probe what quickly becomes apparent is that what the company thinks of as knowledge is often little more than a vast collection of physical and electronic documents, systems full of data, and a few products that have the potential to be exploited for intellectual property purposes. Such companies, still operating under business models designed for industrial manufacturing processes, still treating their staff as cogs in a machine, fail ...
 
Understanding complexity
08.01.2014
by Harold Jarche - Thinking of complex adaptive systems as merely complicated entities that can be regulated like machines can lead to disaster, as Niall Ferguson shows in his recent book. He cites the USA's Dodd-Frank Act which is aimed at promoting stability in the financial sector but "requires that regulators create 243 rules, conduct 67 studies and issue 22 periodic reports". Simple principles, such as transparency, would work much better in the complex, and emotion-driven, world of finance. After all, money is a common human fiction that requires ...
 
Die eigene Marke im Enterprise 2.0
08.01.2014
Obwohl das Enterprise 2.0 noch weit von einem Massenphänomen entfernt ist, wächst die Zahl der Unternehmen, die Social Media in ihre Arbeit integrieren. Dabei ist längst klar, dass es hier nicht nur um eine Software-Einführung geht, sondern um eine grundlegende Neugestaltung der Arbeitskultur. Der Wandel ist sogar so grundlegend, dass er nur von einem neuen Arbeitnehmertypus gemeistert werden kann, dem Arbeitskraftunternehmer. Neue Arbeitnehmer braucht das Land Selbstökonomisierung im Enterprise 2.0 Der Lern-Concierge zeigt mögliche Wege auf [...] Zwischenfazit: ...
 
Expertise Location and Knowledge Sharing Drive Better Outcomes Through Social Business
08.01.2014
by Alan Hamilton - In the last article in my series about the role of social collaboration in knowledge and document management, I set the scene for positioning social as the glue which brings the tacit knowledge we humans have but which these systems don't harness. I promised another article about the role of Expertise Location and Expertise Sharing Practices so thought, with the new year upon us, the time was right. Expertise is an interesting concept. To me it is different from experience and different from knowledge. To my understanding, experience ...
 
Why isn't social enterprise more social?
08.01.2014
Social enterprises do not collaborate well. This frustrates me because teams are often the only way to assemble the knowledge and capacity required to complete complex tasks. Collaboration is more effective than "capacity building" and "better infrastructure support", we've spent hundreds of millions of pounds on that but not changed behaviours and the big breakthroughs remain to be found. I think collaboration is misunderstood, I have had to walk away from some of the most attractive potential opportunities because the people were right, but the ...
 
5 Reasons why collaboration contributes to innovation
08.01.2014
Almost all of the recent books, blogs, and papers supporting innovation highlight the importance of collaboration. Why? For many years, the sole inventor was told that people working together can lead to groupthink-too much consensus and convergent thinking. While these ideas have reason, they can easily be overcome. Collaboration is a central theme to innovation because of Associations Speed Connections Energy & Implementation First, collaboration increases the chances of ASSOCIATIONS between ideas that result in an innovative combination Second, ...
 
The Collaboration Paradox: Establishing Common Ground for Collaboration in Virtual Organizations
08.01.2014
Offices remain one of the most powerful collaboration tools because they allow for real-time, in-person communications with your peers. However, with access to Wi-Fi and the cloud, the traditional office environment is changing. Now, employees can choose to connect and collaborate wherever and whenever they need, regardless of physical location. Essentially, digital tools make physical location obsolete. This new workplace reality is at the core of the "collaboration paradox." As our physical proximity grows apart, we still need to connect back together. ...
 
Better collaboration does not mean better results for the organization
08.01.2014
by Bertand Duperrin - Summary: when we try to explain the new way of collaborating that's expected in the workplace, it often looks like a lot of flows and interactions that has to form around every employee. But that's overlooking one essential point : context. If interactions flows around employees, employees are organized around a production flow that aims at turning a request into a solution or answer. That's the difference between collaboration to meet one's goals and collaborating to create value. That's essential because it makes us put individual ...
 
Employee contribution Part 1: we cant go on together with suspicious minds
08.01.2014
Because their inherent company culture is built on distrust and compliance - rather than trust and contribution - many managers are struggling with the potential of social media to harness and connect the talents and passion of their people to collaborate for good. As Elvis, that great and wise management guru sang, "we can't get on together with suspicious minds". Do you approach your social media policy through the lens of compliance and stopping bad things happening, such as cyber bullying, or do you approach your social media policy from the lens ...
 
Why Bother About a Social Media Policy? Think Twice
08.01.2014
You have a business. You're engaging on Social media. So what next? In light of the many social PR fails, consider a policy for your employees. If you intend to promote your brand and interact with customers through social networks and social media channels - and I highly recommend that you do - you must realize your employees will be there as well, with their own personal accounts. There's no reason not to encourage your employees to explore and engage in social media communities online, but remember, they are also the face of your company to ...
 
The 8 Clear Signs of a Workplace Culture of Fear
08.01.2014
[...] Fear is the ultimate culture killer. Most organizations have some level of fear that holds back the potential of their organization on many fronts. It's not always a major incident that thrusts the subject of fear and unacceptable behavior into the limelight. Fear at some level and the lack of full alignment around values and expected behaviors is rampant in many organizations today. Fear slows organizations down, causes hesitation, drives stress, and keeps literally millions of individuals from reaching their potential in effectively supporting ...
 
Working Out Loud is Preposterous And Profound
07.01.2014
"Today, it's all about networks, something you were most likely not taught about in school. This means that most of our education is useless in understanding the world as it currently exists. Yes, useless." The always erudite and coherent (Change Agent) Harold Jarche is in a straight-to-the-point mood in this article on the need for network fluency. Yes, we need to build fluency in how networks operate, and our very active role within them, as they usurp organizations and tribes as the most powerful force in our communities and workplaces. However, ...
 
Why a social collaboration strategy requires a collaborative culture
07.01.2014
In "12 ways to collaborate more effectively", Nicola Millard provides a mix of strategic and hands-on collaboration tips. Strategy is an often overlooked barrier for success regarding collaboration in general and more specifically in social collaboration, the topic I'm covering here. Social collaboration tools and more traditional collaboration tools, form the backbone of an enterprise collaboration system, part of the broader unified communications and collaboration picture. Social collaboration is de facto one of the main areas of social business, ...
 
Do You Have The Social-Business Home Field Advantage?
07.01.2014
Are you losing the social media marketing game to your competition? Are your customers attending the sales game on your competition's field? Is your competition converting more business with their messaging? If so, then it's time to work on YOUR social-business home field advantage. If you are not your customer's home team, then it's time to work on some social-media and content strategy. 38% of organizations are reaching customers primarily through social means (Source: McKinsey) and 75% of people use social media to make a purchase decision. These ...
 
Measuring Your Social Collaboration Progression
07.01.2014
In a conversation with customer this week, they asked me how I thought their use of SharePoint, Yammer, and other social collaboration tools compared to other organizations I work with. Honestly, I don't know how to answer that. Its largely an apples-versus-oranges comparison, as one company may use more advanced tools and be very social-tool-savvy, while another company may use more basic tools, but have those tools tightly aligned with their business processes and management scorecard. It made me think of the great work done by Sadalit Van Buren (@sadalit) ...
 
Why Meetings Should Cost Employees Money
07.01.2014
If stand-up meetings aren't short enough, you might consider this method of meetings from one of Gowalla's original employees. The problem with meetings, says Brian Bailey, is that they "can become the default response to uncertainty." An original member of the Gowalla team, Bailey says that meetings about uncertainty are even more likely to drag on and on than meetings with a defined scope-despite the fact that the most vague, emergency-style meetings also feel the most urgent. The solution for most startup teams are stand-up meetings, an ...
 
Is free time sufficient reward at work?
07.01.2014
I've been thinking recently about how to encourage collaborative behaviours in the workplace. The standard carrots and sticks of workplace motivation have revolved around financial rewards and punishments. The rise of behavioural economics however suggested many other, more intrinsic methods of motivation. Indeed, they went as far as to suggest that sometimes financial rewards can make us less motivated to perform well. All of which got me thinking about time. Many organisations try and prescribe the way we spend our time to the nth degree. Job descriptions, ...
 
What, How, but not Why: The fallow fallacy of Knowledge Management
07.01.2014
Look at Knowledge Management and you see a well furrowed field. A field that people have either forgotten to seed or lack the capability to seed. It is fallow. It is uncultivated. And organisational decision-makers, as well as people within the profession, have to ask, "why?" I have listened to the likes of Dave Snowden speak across the years. Listened to him educate and implore audiences to rethink the language of their profession, to consider complexity. People diligently scribble notes, but, in the field of KM, it seems to be the exception rather ...
 
The 5 elements of Working Out Loud
06.01.2014
by John Stepper - Recently, I was talking with my wife about Working Out Loud and the book that I'm publishing later this year. After a few minutes, she bluntly asked me: "So, is it just blogging?" Now, that's one of those questions that could either lead to an argument or could lead to deeper reflection and new insights. I chose the deeper reflection and new insights. My wife's question made made me think that, despite writing about Working Out Loud for a few years, maybe I haven't been clear enough about what it really is. So here's a broader definition ...
 
Die Angst des Managers vor dem Social Web
06.01.2014
von Gunnar Sohn - [...] Entscheider würden oftmals auf eine Social Media-Nutzung verzichten, weil dieses Gedöns ihnen Angst macht. "Sobald eine Führungskraft in Social Media aktiv wird, muss sie damit rechnen, auch mit unliebsamen Fragen konfrontiert zu werden. Das erfordert vom Einzelnen viel Mut und eine klare Haltung. Social Media basiert auf Kommunikation mit Menschen. Diese verhalten sich nicht immer logisch und nachvollziehbar", betont Eck. Und Unberechenbarkeit ist Gift für die Geisteswelt der Controlling-Süchtigen. Sozusagen die German-Angst ...
 
Distrust in Hierarchies: A Barrier to Trust in Networks
06.01.2014
by Simon Terry - In the future of work, we are going to talk a lot about trust. We will need to consider trust deeply because it is a critical underpinning to success in our new ways of working. We need to recognise the trust that we choose to grant is a design choice. We are likely to need a new precision in our understanding of trust. Most of all we need to ensure that the distrust that pervades our hierarchies is not a barrier to building new trust in networks. Our hierarchical organisations often hide an assumption of deep distrust. Organisational ...
 
SAP Realizes Enterprise Social Processes
06.01.2014
Almost two years ago after a discussion at Enterprise 2.0 Summit, I posted several different models showing how to mix enterprise processes and social interactions. The models showed levels of evolution of maturity of thought of how the process-oriented and social-oriented world could interact. The goal was to show the evolution of the social software systems themselves in significance to ERP, CRM or other enterprise tools. To summarize, it started with a basic model where both were separate but there was possibly some information from the social sphere ...
 
Why it makes sense to launch a social business pilot project
06.01.2014
Social business pilot projects and smaller test cases are great ways to help making purpose and benefits tangible and understandable for those involved. They also result in know-how and lessons that can be used by the whole business for future projects. And it helps you get buy-in for a larger deployment of larger or other social business projects. Obviously, pilot projects are not always a good idea. The value of pilot projects depends, among others, on: your business culture the type of social business project (social collaboration, marketing, HR, ...
 
Why Your Employees Want to Leave
06.01.2014
[...] The trends that lead to employees going one direction with the organization the other reflect the outdated lens through which most managers and leaders look at the employment contract. The unwillingness to update how we ask employees to compartmentalize their personal from their professional lives is antiquated and ridiculous. With the proliferation of mobile technology, employees are constantly stepping in and out of both worlds. It's lazy leadership to not recognize the influence this has on workplace realities. [...] The skills leaders need ...
 
The Values Revolution: How Companies Are Drained of Their Best
06.01.2014
There's a quiet revolution happening in the cubicles and hallways of America's companies. According to the Bureau of Labor Statistics, in 2012 about 2 million people a month walked off the job. These employees, many of whom have attained a level of professional achievement equated with happiness -- a steady paycheck, benefits and a rung on the upwardly mobile ladder -- are risking all that success in an uncertain job market to quit in numbers we haven't seen since the last time the job market was booming. This isn't terribly surprising considering 74% ...
 
Enterprise social networks: focus on philosophy, not technology
03.01.2014
by Bertrand Duperrin - I recently had a long discussion on how to choose an ESN (enterprise social network). Of course, many people in the conversation suggested to do it in a well-known and mastered fashion: functional specifications, scorecards etc. Rational, exhaustive, reassuring. When my turn came to share my experience I could not fully agree with them. Not because such approaches lead to nowhere but because the place they lead to is seldom the place one should have headed to. An ESN does nothing but empowers people to do things A merely functional ...
 
Social Media is annoying, so let's ignore it
03.01.2014
by Rogier Noort - A friend of mine just started a new job, and me being me, I advised him to ask about their social media policies. In this day and age, we can assume there is bound to be one and it's important not to make any mistakes with that. The reaction was a bit unexpected and a little bit worrisome. "Everything is blocked on your desktop, you can use your cellphone for social." The person asked seemed annoyed by the question, he might be asked about social often, but the company has nothing in place regarding social..., nothing. No policy No ...
 
Expectations for 2014: Stronger Business Alignment + More Profound E2.0 Project Management + Better Understanding of 21st Century Organization
03.01.2014
by Bjoern Negelmann - As the new year is still fresh we are happily looking forward to this new year's evolution in the "social business/enterprise" sphere. And to go with the quote of T.S. Eliot we will also still not argue whether "social business is dead" or still alive - but instead try to proceed with a more distinguished discussion on how to drive the business by the support and enablement of social initiatives. Therefore I have put together some expectations about to where the discussion must/will evolve in 2014: Support for a stronger alignment ...
 
Are we challenging the right silos?
03.01.2014
by Bertrand Duperrin - Summary: silos are a well known harm enterprises are trying to get rid of. But, in organizations that need to be deeply connected to markets and customers, where problem solving and exception handling are becoming employee's day to day work, what is the level of collaboration between IT, HR and marketing ? If, at the highest level, these three departments work isolated the one from the others, overlooking the fact they jointly contribute to the same mechanism, there are few chances to see things change in the other levels. The ...
 
Empowerment: Je freier, desto kreativer der Mitarbeiter
03.01.2014
"Kreativ" und "innovativ" wünschen sich Unternehmen ihre Mitarbeiter. Dafür brauchen sie vor allem eines: Selbstbestimmung statt Drangsal. Mitarbeiter sind umso innovativer, je selbstbestimmter sie handeln können. Dass hat jetzt ein Forscherteam um Carsten Schermuly mit einer Untersuchung bestätigen können, über die das Portal "Wirtschaftspsychologie-Aktuell.de" berichtet. Eine gute, vertrauensvolle Beziehung zwischen dem Vorgesetzten und dem Mitarbeiter bedeutet ein "Psychological Empowerment". Und diese Bevollmächtigung des Mitarbeiters wirkt sich ...
 
6 raisons pour lesquelles les bons employés démissionnent
03.01.2014
Actuellement, la notion de fidélité à l'entreprise est bien différente d'il y a quelques années. Les employés talentueux qui ne se sentent frustré dans leur job n'hésiteront pas à pratiquer le job-hopping. La faute à qui? Aux entreprises, qui ne savent bien souvent pas retenir leurs talents... Voici six raisons (très éloignées du salaire) pour lesquelles un bon employé démissionne. Pas de vision Pas de sentiment d'utilité Pas d'empathie Pas de motivation Pas d'avenir Pas de "fun" [...] ...
 
Wir müssen mehr Fehler machen!
03.01.2014
von Frank Hamm - Ein Fehler ist kein Versagen. Er ist ein Schritt zum Erfolg. Manchmal sieht etwas wie ein Fehler oder ein Versagen aus. Doch tatsächlich... sieht es eben oft nur so aus. Es ist ein Schritt vor dem nächsten. Und ein Schritt kann für andere wie ein Scheitern aussehen. Wie ein titanisches Abtauchen mit aufgerissener Flanke. In Wirklichkeit lernen wir etwas dabei oder haben etwas gelernt, das wir (oder der Schwan) einfach nur umsetzen zu unserem Vorteil, unserer Ernährung oder unserem Erfolg. Manchmal kommt tatsächlich kein weiterer Schritt, ...
 
Creating a Boundaryless Organization
02.01.2014
by Jacob Morgan - The first and most important truth any leader must understand is that the human beings who work inside every kind of organization possess unlimited potential. They have the ability to solve any problem and the adaptability to respond to unforeseen circumstances. It may be the most overworked truism in the business world, but employees are indeed the most valuable resource and asset that any company has. The problem: most organizations today are unable to tap into that limitless human potential because of a series of self-imposed boundaries. ...
 
Social Employees Drive Digital Transformation
02.01.2014
I often recommend to clients that they start their social journey focused on their own employees. For larger companies it can be much easier to win approval from legal and from company leadership for something that seems new and perhaps scary when it is going to be applied internally. While readers of this website are likely quite comfortable with what I call step 3 (connecting to your customers) it is important to remember that our colleagues who are new to social ideas will see customer communications as the highest risk area. Also, I have found that ...
 
Trend 2014 - sichere und effiziente Collaboration in Unternehmen
02.01.2014
Social Business und Collaboration entwickeln sich in mittelständischen Anwenderunternehmen verstärkt zu bedeutenden Themen. Um die damit verbundenen Möglichkeiten auszuschöpfen, sollten Sie die Integration in vorhandene Landschaften beachten. [...] Anbieter, die dafür innovative, kollaborative Business-Lösungen bereitstellen, die sich auf den Ebenen der Geschäftsprozesse und -daten in existierende Systeme einfügen, haben im kommenden Jahr gute Chancen bei den Anwender. Das gilt unabhängig davon, ob die Anwendungen On-Premise oder als SaaS-Modell betrieben ...
 
Rethinking enterprise social networks
02.01.2014
As anyone involved in the world of knowledge management knows, a few years ago the term "social" hit the marketplace. Social was a term that went hand in hand with E 2.0, the reinvention of the enterprise. It seemed that KM's day had finally arrived, but it was not to be. New names like Yammer and Jive were catching attention, and many enterprises invested heavily in social networking. Indeed, few large enterprises have not experimented with social networking platforms over the past few years, for both customer and employee engagement. Yet, at ...
 
If Executives Aren't Engaged, Employees Won't Be Either
02.01.2014
When executives' engagement is significantly lower than that of employees in the organizations they lead, CEOs need to act fast - because engagement (and disengagement) cascades down. In any company, engagement comes from the top. Employees look to their organization's executives to set a tone and expectations. They know that company leadership determines whether engagement is important, or even if it matters at all. That's why CEOs must think proactively about how to psychologically and emotionally engage their executives. This is the ...
 
Working Socially
01.01.2014
by Harold Jarche - Why should I, as an OD/HR/L&D professional, concerned with the human aspects of organizations, have to understand social media and enterprise social networks? Saying we don't need to understand social media is like saying we didn't need to understand speaking, reading or writing to do our jobs before. With ubiquitous connectivity, more of our work is at a distance, either in space or time. Distributed work is becoming the norm. If we are going to support people doing this kind of work, we need to understand it. However, working ...
 
Social: Invisible embedded or independent Social Layer?
01.01.2014
by Stefan Pfeiffer - "Enterprise social platforms are moving from standalone to embedded, and this merges the network into the workflow instead of simply having a social layer," Vanessa Thompson, a research manager at IDC in an interview. This is a typical prediction on the future of Social in 2014. Not only IDC, also Gartner expects , that 'social' becomes part of the functionality of business applications and will disappear as independent product, will be literally invisible. The good news: Social has arrived in business. The - in my opinion - doubtable ...
 
3 Enterprise Social Network Threats Community Managers Will Face in 2014
01.01.2014
Enterprise Social Network community managers, you thought you had it so good. You've deployed your online employee community, and you're working hard to maintain engagement, drive business value and help employees build relationships that strengthen the company's informal social network. Your CEO is active (finally!). New and old employees alike have adopted the community as a critical communication tool. Embedded activity streams make your SharePoint site seem alive again, everything seems to be going smoothly ... at least, until now. I'm not forecasting ...
 
Semantische Technologien für Unternehmen des 21. Jahrhunderts
01.01.2014
Die Netzwerkgesellschaft prägt das 21. Jahrhundert, so wie die Industriegesellschaft das vergangene Jahrhundert prägte. Die veränderte Gesellschaftsform, die veränderte Kultur braucht eine andere Art der Zusammenarbeit. Hierarchien, Command and Control, langfristige Planungen haben die Industrie möglich gemacht, sind angesichts der rasant zunehmenden Vernetzung der Gesellschaft nicht mehr angebracht. Das Unternehmen des 21. Jahrhunderts ist innovativ, agil und flexibel.Die Mitarbeiter sind untereinander gut vernetzt und vernetzen sich auch mit anderen ...
 
4 Things You Can Do Right Now to Help Keep Your Best Employees
01.01.2014
The first quarter of the calendar year is the best time to consider employee retention efforts. Everyone is back from their holiday vacations, and work is in full swing. Your employees have had a little time off, and during that time your best employees have been assessing their careers, work, health/family issues and planning ahead. Talented employees always have options By now, your employees have also received their W-2s and annual benefits/total compensation statements and are considering the value of continuing to develop their careers with your ...
 
Was bedeutet Industrie 4.0 und welchen Einfluss hat es auf unseren Arbeitplatz
01.01.2014
Digitalisierung verändert unsere Welt. Das Internet und moderne Technologien prägen zunehmend die produzierende Industrie. Wir stehen vor einem entscheidenden Wandel - an der Schwelle zur Industrie 4.0. Man spricht von der vierten industriellen Revolution. Was steckt dahinter? Industrie 4.0 ist ein Zukunftsprojekt in der Hightech-Strategie der Bundesregierung, mit dem die Informatisierung der klassischen Industrien, wie z.B. der Produktionstechnik, vorangetrieben werden soll. Das Ziel ist die intelligente Fabrik (Smart Factory), die sich durch Wandlungsfähigkeit, ...
 
Loslassen, aber bitte kontrolliert: Schatten-IT ist Notwehr
01.01.2014
Viele Fachabteilungen beschaffen sich Anwendungen aus der Cloud, ohne ihre IT-Abteilung zu informieren. So wächst die Schatten-IT - und der Druck auf das IT-Management. Christopher Rentrop ist ein Jäger. Der Informatikprofessor von der Hochschule Konstanz hilft Unternehmen, dem Phänomen Schatten-IT auf die Schliche zu kommen. Schatten-IT, da ist Rentrop streng, sind "alle Anwendungen, die ohne die IT beschafft und nicht im Rahmen von IT-Service-Management (ITSM) betrieben werden". Also zum Beispiel ohne Service-Level-Agreements (SLAs), Datensicherung, ...