#socbiz
Curated hints on Digital Transformation, Enterprise 2.0, Enterprise Social Networks, Social Intranets, Social Collaboration, Knowledge Management, HR 2.0, ... and all the rest
Dr.-Ing. Carsten Rose – Effective: 30.11.2013

Archive 11/2013

Social Business Digest by caro - Archive 11/2013
Dissertationsergebnisse I -- Der Kaffeeklatsch im Enterprise 2.0
29.11.2013
von René Sternberg - [...] Ein grundsätzliches Ergebnis meiner Arbeit ist, dass durch Enterprise 2.0 die transparente informelle Kommunikation massiv ausgeweitet wird. Was meine ich damit? Gespräche, die früher im kleinen Kreis vor dem Kaffeeautomaten, auf dem Flur oder beim Mittag in der Mensa geführt wurden, werden teilweise ins Enterprise 2.0 übertragen. Diese Feststellung mag zunächst banal klingen, ist aber in ihrer Bedeutung für die interne Kommunikation nicht zu unterschätzen. Früher bekamen die Gespräche nur die beteiligten Personen mit, im ...
 
The conundrum of leadership and open collaboration in the social era
29.11.2013
For those leaders that think social collaboration is a waste of time, think again. The chatter among many leadership pundits today is on the topic of open leadership and letting your employees get to know you on a more personal level. Being a leader doesn't mean you have to be isolated from daily interaction with your most important asset - your people. Leaders within many organizations have a difficult time effectively engaging with their workforce outside of the traditional weekly e-mail updates from the CEO or monthly all-hands conference calls. ...
 
Many enterprises missing out on value of internal social technologies, collaboration
29.11.2013
It seems ironic. Even as enterprise companies come increasingly comfortable with the sometimes dicey world of external social media -- Facebook, Twitter, et. al. -- most fail to see the value of embracing enterprise social media technologies. This is made abundantly clear in a recent McKinsey Quarterly piece co-authored by Michael Chui, Martin Dewhurst and Lindsay Pollak. "Building the social enterprise," in addition to sharing somewhat mind-boggling stats about the use of enterprise social technologies, offers some tips on how to get in the game. About ...
 
CFOs Warm to Social Business, but Implementation Remains Slow
29.11.2013
CFOs and other C-level executives are rapidly warming to the benefits and value social business can bring to their organizations. However, adoption and implementation of social business as an integral part of the enterprise remains nascent at many companies, according to findings from the 2013 Social Business Global Executive Study and Research Project, conducted by MIT Sloan Management Review in collaboration with Deloitte. The project surveyed 2,545 business executives, managers and analysts from 25 industries and 99 countries; 28% hold a board or ...
 
Why the "Social Employee" is Inevitable
29.11.2013
I'm always astounded by two facts: first, how few employees feel engaged with their organizations; and second, the number one reason people leave a job is their manager. Ok, I'm astounded by one more fact: 75% of the companies on the Fortune 500 from 25 years ago aren't on the list any more. Said another way, a smaller percentage of managers are inspiring their employees to achieve greatness than those who aren't - by a long shot. It's the tough reality. That's what makes The Social Employee by Cheryl Burgess and Mark Burgess such an interesting book ...
 
Culture is critical to company success and business transformation, but good luck taking advantage of it
29.11.2013
by Stowe Boyd - A 2013 Booz&Co study, Culture's Role in Enabling Organizational Change by DeAnne Aguirre, Rutger von Post, and Micah Alpern, is revealing on two levels. The first level: the direct analysis of results of a survey of 2,200 executives, managers, and employees from a broad range of companies across the world is revealing, showing a widespread belief that organizational culture is a key element of company success. My bet is that three out of four believe their company needs a fairly significant culture reintegration, which tracks closely ...
 
Why Enterprise Social Collaboration Means Business
28.11.2013
New research highlights the concrete business benefits that can result from social collaboration. As global citizens, it seems that we are constantly confronted with a growing list of daunting challenges to our survival as a species and to our planet. It has become apparent to many that we can't do it alone; we've got to work together (apologies to fans of Ayn Rand's "heroic individualism") to meet the challenges head on. That's the essential spirit of collaboration. It's no wonder that according to Google, use of the term "collaboration" ...
 
Are Enterprise Social Networks creating more silos?
28.11.2013
One of the leading value propositions of an Enterprise Social Network "ESN" is that it enables organizations to break down silos. The idea behind the implementation of an ESN is a good one. You set up an internal network where everyone in the company can see what everyone else is working on and that leads to enhanced collaboration, innovation and the sharing of knowledge and ideas. In theory this is true. Unfortunately, theory is not always reality and in most cases organizational culture prevents the ideals behind an ESN to actually flourish. We know ...
 
Die Zukunft der Arbeit
28.11.2013
Dank neuer Technologien können Wissensarbeiter ihren Job heute erledigen, wo und wann sie wollen. Das sollten sich Unternehmen zunutze machen - und ihren Beschäftigten entsprechende Möglichkeiten bieten. Arbeit aus der Distanz Drei Wellen haben die Wissensarbeit in den vergangenen 30 Jahren grundlegend verändert. Den Anfang machte die Computertechnik: Dank PC und E-Mails übernahmen Freiberufler Aufgaben, die zuvor Festangestellten vorbehalten waren. Danach verschafften mobile Technologien und globale Teams auch Angestellten mehr Flexibilität - sie konnten ...
 
"Der Rausch der Vernetzung verfliegt"
28.11.2013
Der Hirnforscher und Netzexperte Professor Peter Kruse glaubt, dass der Wettbewerb um möglichst viele Facebook-Freunde und Twitter-Follower ein "Pubertätsphänomen des Internets" ist. Im Interview sagt er: "Die sozialen Netze werden sich wahrscheinlich vom reinen Massenereignis wieder mehr zum Synchronisationsmedium für reale Kontakte entwickeln. Der Rausch der weltweiten Vernetzung beginnt zu verfliegen." Auch zum Thema Bezahlmodelle äußert sich Kruse: "Die innere Logik der Netze spricht gegen das Prinzip der Paywall." [...] ...
 
Reinventing the company in a social world
28.11.2013
by Anthony Poncier - The new MSLGROUP's Quarterly is dedicated to employee engagement. They've asked me to write an article about this topic and the shift related to the socialization of the uses in companies. Here is my article, you'll find the quarterly at the end of this post. No man is an island, and no company either. Megatrends, like the downturn, digital, new generations and instability, show that the world is shifting and companies have to evolve too, to survive. Evolve means become more digital about customer experience and employee engagement, ...
 
Avoiding the Pitfalls of Social IT Implementation
28.11.2013
Social media is unrivaled in terms of reach and ease of use, with people using their phones, tablets, and laptops to stay connected socially almost 24/7. But it's not all fun and games: a report by McKinsey & Company says that used within enterprises, social media can raise productivity, particularly among high-skill, critical workers. IT departments don't work in a vacuum, but are social in their own way. Collaboration is often necessary to solve problems and improve IT service delivery, but it's usually informal and involves many methods of communication, ...
 
Workplace-Modernisierung in Deutschland - integrierte Gesamtlösungen sind gefragt
28.11.2013
Die Wahl des Titels für unsere aktuelle Multi-Client-Studie "Future Workplace in Deutschland 2013" sorgte in unserem Analystenteam für kontroverse Diskussionen. Denn mit Blick auf die Digitalisierung von Wirtschaft und Gesellschaft hat die Zukunft schon längst begonnen, eine Neuausrichtung bei Ausstattung und Betrieb der ITK-Arbeitsplätze - kurz Workplace (WP)-Modernisierung - ist dringend angezeigt. Wer zur Sicherung der Wettbewerbsfähigkeit produktivere Formen der Zusammenarbeit unterstützen, Vertrieb und Kundenservice verbessern oder junge Talente ...
 
The Connected Enterprise in Six Images
27.11.2013
by Harold Jarche - If networks are the new companies, then what does a connected enterprise look like? [ article just contains six great infographics - a must see ] ...
 
Going beyond likes and follows: understanding the key capabilities and opportunities in enterprise social systems
27.11.2013
Despite the rapid uptake of enterprise social software, few organisations are fully utilising, or even fully aware of, the scope of the social capabilities they either have in place or are considering investment in. [...] To some degree, most organisations looking at enterprise social are heavily focused on social networking (1) and group collaboration (2). These are the most common aspects, and also the most familiar and easy to grasp and implement. However, in most cases, capabilities (3) to (6) offer the most impact for organisations. Each capability ...
 
How To Succeed As A Social Business Sponsor
27.11.2013
Follow these five steps to become a more effective leader and seamlessly shape your company into a social business. Your company understands the benefits of social business and is now determined to become one. You have reached step three of the "Seven Elements Of A Successful Social Business," which calls for designating a social executive sponsor to lead the charge. In some companies, the CMO might be the executive sponsor. It could also be the VP of services or the chief customer officer. In a small startup, the CEO might be appointed that role. The ...
 
Social Business - Das Nischendasein muss ein Ende haben!
27.11.2013
von Andreas Schulze-Kopp Die CeBIT Social Business Arena wird die CeBIT 2014 am 10. & 11. März als zentralen Konferenzort zu den Kernthemen "Enterprise 2.0?, "Social Collaboration" und "Social Business" bereichern. Der Mehrwert für Besucher und Teilnehmer des abwechslungreichen Programms, steht für die Veranstalter uneingeschränkt im Fokus. Um bereits im Vorfeld der Veranstaltung die Stimmung in der Branche einzufangen, haben wir vor einigen Wochen unsere Interview-Reihe gestartet. Zum einen geben uns unsere Experten ihre Einschätzung zum aktuellen ...
 
Wissensteilung braucht Kultur - Die soziokulturelle Wende im Wissensmanagement
27.11.2013
In den letzten Jahren hat sich das Managen von Wissen von einer omnipräsenten Managementmode zu einer umfassenden, theoretisch und praktisch reflektierten Fragestellung entwickelt. Einen wichtigen Beitrag zu diesen Entwicklungen leistete vor allem das produktive Scheitern einer Implementierung technologischer Wissensinfrastrukturen und Beratungskonzepte in zahlreichen Unternehmen, das zu einer stetigen Weiterarbeit an dem Projekt "Wissensmanagement" geführt hat. Und so sind neben den technologischen Aspekten noch andere, für den Erfolg von Wissensmanagement ...
 
Social in the workplace: forget adoption
26.11.2013
by Bertrand Duperrin - Adoption. The word comes again and again when it comes to implenting an enterprise social network or any technology supporting new ways of working. But when the assessment time comes, one must be very ill faith not to see adoption poorly works and that new models have to be found. Change Agents Worldwide, a community of seasoned practitioners, recently issued a sound and serious white paper on the matter. 1st acknowledgement: usual adoption strategies mainly relying on awareness and communication do not work. That's not a surprise ...
 
Warum twittern wir? - 9 Gründe, warum sich Twitter lohnt
26.11.2013
In den USA wird am lautesten und am häufigsten gezwitschert: Die Amerikaner stellen fast ein Viertel aller aktiven Twitter-Nutzer, wie eine Studie von PeerReach in der letzten Woche belegte. Auf Platz 2 folgt Japan mit 9,3%, danach Indonesien mit 6,5% und die UK mit 5,6%. Deutschland zählt (noch!) zu den sonstigen 26,6%. Mit diesem Blogpost möchten wir das "noch!" betonen und haben 9 Gründe zusammengetragen, warum es sich lohnt zu twittern. [...] Nachdem Jack Dorsey in 2006 den ersten Tweet mit dem Inhalt "just setting up my twttr." verschickte, entwickelte ...
 
Breaking down boundaries at work
26.11.2013
by Jacob Morgan - Most organizations today are unable to tap into people's potential because of a series of self-imposed limits. How to break this pattern. The first and most important truth any leader must understand is that the human beings who work inside every kind of organization possess unlimited potential. They have the ability to solve any problem and to respond to unforeseen circumstances. The problem: most organizations today are unable to tap into that limitless human potential because of a series of self-imposed boundaries. Unlocking ...
 
A Connected Enterprise for the Network Era
26.11.2013
by Harold Jarche - Our dominant business models are the legacy of military hierarchies. But in a networked world these are inefficient, ineffective, and stifle innovation. Not a single major business disaster in the last half-century can be blamed on too much openness. However, many can be blamed on overly controlling management practices. The problem with hierarchies is that they are only as smart as the smartest gatekeepers. Networks are smarter than the sum of their nodes. Business models that enable connected leadership are essential in a network ...
 
Social Media erobert die interne Kommunikation
26.11.2013
Nachdem Social Media bereits fester Bestandteil der externen Kommunikation vieler Unternehmen ist, halten Soziale Medien nun Einzug in die interne Kommunikation. Dieses Phänomen wird unter dem Begriff Enterprise 2.0, wahlweise auch Social Business, zusammengefasst. Ebenso wie viele Menschen dem Siegeszug von Social Media Diensten wie Facebook , Twitter oder XING kritisch gegenüberstanden oder noch immer stehen, gibt es auch sehr viel Verunsicherung bezüglich der Nutzung von Sozialen Medien innerhalb von Unternehmen. Diese Blogbeitrag möchte auf anschauliche ...
 
Social-Media-Skepsis bremst Innovation in den Unternehmen
26.11.2013
Netzpolitik ist ein Thema, das dem Bürger nichts sagt und den meisten Politikern auch nicht. Niemand fühlt sich berufen, die komplizierte Materie auch nur so zu formulieren, dass sie verständlich wird. Das sollte sich ändern, denn die verbreitete Ignoranz gegenüber Social Media bremst die Entwicklung von Social Business und Industrie 4.0 in den Unternehmen - das könnte sich böse rächen. "Facebook-Nutzer fühlen sich einsam und frustriert", titelte Focus. "Nutzer, die häufig im Netzwerk unterwegs und, werden schnell dick und machen mehr Schulden mit ihren ...
 
New Study: 96% Think Culture Change is Needed in Their Organization
26.11.2013
Here's the bottom line: Everyone knows culture is important, culture is not being effectively managed, and they gave some incredibly over-simplified guidelines for managing culture. There must be a better way to build pride, drive out fear, and manage culture effectively. Here are the highlights from the full study: 84 percent of respondents, and 86 percent of C-Suite respondents, believe that their organization's culture is critical to business success. 60 percent said culture is more important than the company's strategy or operating model. 96 percent ...
 
The 9 Clear Steps to Organizational Culture Change
26.11.2013
The bottom line from the Booz & Company culture study is this: 96 percent said culture change is needed. The challenge is that leaders must go far beyond basic tips, keys, or "levers," like Booz & Co. highlighted in their study, if there is hope for sustainable culture change. There must be a better way to build pride, drive out fear, and support the purpose and strategy of an organization with effective culture work. We believe the answer is to build your unique culture foundation. How do you manage culture? Building a strong foundation Define ...
 
Lies, Damned Lies and Employee Surveys!
26.11.2013
Employee surveys are a distraction; they cost a lot of money, produce data of questionable value and waste time and resources that could be better spent on doing business. The problem is they have now become an end in themselves. Employee surveys have become the equivalent of checking that everyone in the car is comfortable without ever bothering to check the car is going in the right direction, at the right speed and as effectively as possible. Employee surveys have become completely disconnected for their core purpose - improving performance. The ...
 
Wertesphären: Warum nutzen die Mitarbeiter Enterprise 2.0 nicht?
25.11.2013
von Sebastian Thielke - Ein Unternehmen zu einem Enterprise 2.0 umzuwandeln oder gar ein Social Business daraus zu machen, ist aufwendig. Es bedarf enorm viel Zeit, Mühe, Kommunikation und vor allem viel Verständnis. Wir wissen, dass es nicht zum erfolgreichen Wandel eines Unternehmens beiträgt, nur die technische Lösung zur Verfügung zu stellen. Vielmehr trägt es dazu bei, dass man im sogenannten Tal der Tränen endet. Viel Aufwand betrieben und die versprochenen Verbesserungen treten nicht ein? Zu Beginn noch alle begeistert, aber mittlerweile sinkt ...
 
Eingebaute Werte in Social Software: Form follows Function
25.11.2013
von Michael L. Höfer - Neben vielen anderen spannenden Impulsen durch den Management 2.0-MOOC wurde mir erst nachträglich ein weiterer interessanter Aspekt bewusst, den Simon Dückert im Rahmen des "Führung 2.0-Hangouts" thematisierte. Die Diskussion drehte sich zu dem Zeitpunkt gerade um Werte. Und um die Frage: Was ändert sich beim Wechsel von "1.0? auf "2.0?? Simon leitete über zu "Social Software", und Open Source. Open Source habe einerseits natürlich einen großen Technik-Aspekt, aber definiere sich vor allem über bestimmte Werte der Zusammenarbeit, ...
 
How to create a culture of teamwork to support organizational change
25.11.2013
Working as part of a team, in a culture that recognizes, rewards and values teamwork is a critical success factor when implementing organizational change. In fact, the strength of a team will be tested during times of change and maintaining that strong bond during periods of uncertainty can be the difference between success and failure. Teams are popular for a number of reasons: Teams typically outperform individuals; Teams are more responsive and flexible to changes in the environment; Teams facilitate employee involvement; Teams are an effective way ...
 
Fostering a Culture of Innovation: Internal Communications' Objective
25.11.2013
It is said that innovative culture must be the motor that excites creativity in work teams, fresh contributions, roads that lead to continuous improvement in products/services and processes. It is a serious mistake to relegate the activity of innovation to minority groups and defer this responsibility when you have time. Innovation is not simple. It requires an innovative culture that we must support and spread. The responsible area for its diffusion is the company's internal communication area. 15 Contributions in the area of internal communication ...
 
Lurkers Rock! Who Says They Offer No Value?
25.11.2013
It's been awhile since the ASAE Annual Meeting, but I recently came across an Association's Now re-hash of a few sessions, including the one by friends Ben Martin and John Chen that sparked so much commentary about the value-or lack thereof-of lurkers in online communities. Just to clarify, a "lurker" is a common term for someone who consumes content but does not create content i.e. they read but don't create. I have to say that I totally disagree with the idea that lurkers are of no value in online communities. I see every lurker as both an asset to ...
 
IBM: These Are The Top 7 Social Trends That Will Emerge In 2014
25.11.2013
by Mark Fidelman - Social Business has few advocates of change more vocal than one of its leading protagonists, Michael Krigsman of ZDNet. "With few exceptions, every company will face new challenges, competitors, and opportunities, as our society grows more connected," he said in a recent article, and called on executives to, "step up your own skills and lead the charge!" Indeed, business is changing rapidly, but some argue that 'social business' is too broad or too vague. So given Krigsman's call to action and the need for more clarity, I asked IBM's ...
 
Working Out Loud: the 12-week program
24.11.2013
by John Stepper - In trying to help people work out loud, I've tried a variety of techniques. I wrote getting started guides and stories of people who did it. I gave presentations at work and one-on-one career insurance sessions. I even taught a 3-month course. None of this produced much change. People seemed to like the idea of working out loud, but only a small percentage of people started working differently. For most people, it was just too hard to change work habits. Recently, though, I've been using an approach that helps people actually change. ...
 
Social Workplace Adoption and how-to succeed with Social!
24.11.2013
by Andreas Schulze-Kopp - One of the key topics at the upcoming E20 Summit 2014 in Paris is the "Social Workplace Adoption". Besides all the other topics that need to be discussed the social adoption plan is in my opinion the by far most important aspect in this game. In comparison to the other IT systems the value of social tools only emerge from its use. Therefore without any use there is no benefit of the platform. And in regards to how to define best the adoption strategy and plan I would like to share the following video with you. Kai Riemer, a ...
 
Some Thoughts on Relevance and the Value of Intranets
24.11.2013
by Philipp Rosenthal - Summary: over the last months I have been confronted with almost the same question in various cases: "People don't read what we publish. What can we do?" Unfortunately I have only come to one - not always embraced - recommendation that I keep repeating: "Make relevance more visible and accept that some information means nothing to some you might like to see as your target group.". The major challenge: relevance to operational work. In many articles I have emphasised that the key to a valuable digital workplace lies in its clear ...
 
Why Knowledge is Not Power
24.11.2013
Yes, I said it. Contrary to everything you've ever been told, knowledge is not power. The days of information hoarding -- of only a few "powerful" people at the top of the outdated organizational pyramid -- and holding on to that last bit of data as if nobody else could replicate it, are gone. Long gone. Today, knowledge is not power, but sharing knowledge is. If you look at the traditional business hierarchy--the same one adopted from the military years ago--the top of the pyramid represents the C-suite, the founders, or those who have the most influence ...
 
Thriving in networks that are smarter and faster than you are
24.11.2013
by Harold Jarche - Many of today's larger companies have overly complicated, hierarchical structures. As they grew to their current size, control processes were put in place to create efficiencies. To ensure reliable operations and avoid risk, work became standardized. New layers of supervision appeared, more silos were created, and knowledge acquisition was formalized, all in an attempt to gain efficiency through specialization. These organizations are now facing increasingly complex business environments that require continuous learning while working. ...
 
5 Big Shifts - Chaos is Human
24.11.2013
by Simon Terry - When you connect many people, you are reminded of a very human form of chaos. Things just cease to happen in the orderly way that you might expect. It is human nature: to seek purpose, to connect and share knowledge with others to seek to make a difference. Once we are connected, these natural human needs begin to take over reshaping efforts to structure relationships. Efforts to Control Chaos are Failing Working with the Chaos [...] We need to work with human nature. Working with our human nature requires us to accept some fundamental ...
 
The Simplest Way To Know What Everyone's Doing At Work
22.11.2013
In the modern-often remote-workplace, sharing work is essential to an efficient and collaborative team. Writing is the simple, powerful tool that can foster that culture of sharing. Here's why. We share so much on our digital streams and feeds that we often think another artfully filtered picture of lunch is what others are craving to see and "like." Yet the sharing ways of social media haven't quite made it to the work world. So while your coworkers likely don't want to see an Instagram of what you had for lunch, they probably wouldn't mind ...
 
Die Potentiale der Mitarbeiter durch Enterprise 2.0 besser nutzen
22.11.2013
Mit Enterprise 2.0 bezeichnet man im weitesten Sinne die Nutzung von Social Media Tools innerhalb von Unternehmen. Allerdings greift diese Definition für Enterprise 2.0 zu kurz. Im Grunde geht es vielmehr um die veränderte Art der Zusammenarbeit. Mitarbeiter teilen Information, bearbeiten diese gemeinsam und vernetzen sich. Enterprise 2.0 führt so zwangsläufig zu einer veränderten Unternehmenskultur. Ein Enterprise 2.0 Unternehmen ist im Grunde auch ohne die entsprechenden Tools möglich. Was allerdings nur auf kleine Unternehmen zutrifft. Bei größeren ...
 
Lasst die Azubis mit ihrem Boss diskutieren!
22.11.2013
Partizipation, Austausch, Vernetzung sind bei sozialen Medien wie Facebook, Twitter & Co. längst selbstverständlich. In den meisten Unternehmen jedoch nicht. Dort wird weiterhin mit Tools der 1990er Jahre - Telefon, Fax, E-Mail, klassische Meetings - kommuniziert und informiert. Gut für die Hierarchien, schlecht für die Zukunft der Unternehmen. Denn dem Social Web sei dank leben wir inzwischen in einer "Transparenzgesellschaft". Vertraut wird nur denen, die Transparenz herstellen. Mitarbeiter achten deshalb sehr genau darauf, welches Maß an Transparenz, ...
 
Jive Report Finds More and More Employees are Collaborating at Work
22.11.2013
Enterprise social collaboration is now mainstream, with a majority of employees in a third of all corporations using such solutions. That's one of the findings in a soon-to-be-released white paper from Jive Software, an enterprise social collaboration vendor. CMSWire.com got an early look at the paper, Enterprise Social Collaboration Solutions Hit the Mainstream -- and we're sharing the highlights with you. Improving Productivity, Communication Wasting Time? Talking Versus Doing [...] ...
 
Was Hochwasser mit Enterprise 2.0 zu tun hat: 5 Erfolgsfaktoren für das Wissen aus der Crowd
22.11.2013
[...] So eine Wirkung wünsche ich mir für Unternehmen auch. Die Mitarbeiter teilen ihr Wissen über firmeninterne Plattformen und organisieren sich in einer Form, in der sich dieses Wissens schnell und einfach verbreitet. Während der Arbeit an Projekten stehen die wichtigsten Informationen jederzeit zur Verfügung, Experten helfen und bereits gelöste Probleme werden inklusive des gewählten Lösungsweges kommuniziert. Über das Projekt hinaus wird dieses Wissen den anderen Mitarbeitern des Unternehmens zugänglich gemacht. Enterprise 2.0 wird so ein unverzichtbares ...
 
Social Business: customers first, employees maybe one day
22.11.2013
he digitization of enterprises as well as their socialization work much better on the external side (towards customers) than on the internal one (employees). A solid trend that's been observable for years and seem to become stronger every day instead of being resorbed. For the better and the worse. I've already mentioned this point in a quick review of a McKinsey study but the number of conversations I've had on the matter make me think we really need to go beyond the acknowledgement to understand the root causes, benefits and pernicious effects. More ...
 
Employees first! Supporting those who really create value.
22.11.2013
Summary: "Reverse the pyramid"...other words may be used to scare less but it's concern shared by many organization. It's, in some ways, necessary to face the increasing complexity of the world that surrounds us but it's also the obsessive fear of many organizations and managers used to the command and control model and not willing to go out of their zone of their comfort zone to improve what's happening in the value zone. Value zone ? As a matter of fact that's because value is created at the field employee level that the command chain should turn ...
 
Driving Social Adoption through successful on-boarding of new users
22.11.2013
One obstacle any social business project faces is getting users to actually log into it. Once they've done that they often find that they have a quick look round, don't immediately find something of interest and then never log in again. No matter how much content you might have, and how carefully-crafted your enterprise social network might be, if people don't use it, you've not succeeded. Wouldn't it be wonderful if a new user could be welcomed, encouraged to provide some simple details about themselves, and have the system recognise where they sit ...
 
Why do most organizations ignore the digital workplace?
22.11.2013
So, in my last post we looked at what a digital workplace was and I pressed the case that every organization had one, but they are very messy and remain not very smart and joined up. One day the computer was the thing on the desk that we used when we went into work, and then suddenly things tipped in digital's favour and then work was the computer. The computer went mobile, and with the help of his little brother the mobile phone, employees eloped with their jobs and the rest is history. I believe the organizational structures that we put in place to ...
 
Why It's So Difficult to Really Change a Company Culture
22.11.2013
When a company culture is dysfunctional, it can affect business success. HR or Organizational Development (OD) may try to change it. And sometimes they do -- for about a day. But most blanket attempts to change the culture of a whole company are wasted efforts. Why is culture so difficult to change? Because we think of company culture as if there is only one for the whole company. Everyone having the same mindset, thoughts and views about how a company should work. Kind of like the "Stepford Wives" of the corporate world. We conveniently forget the ...
 
Social Business Discussions Are The New Documentation
21.11.2013
[...] As products become more feature-rich, their documentation becomes longer and more complex. As a result, it has the perverse effect of conditioning users to skip reading it altogether. [...] Inside an organization, the problem is often the opposite - there's too little documentation, not too much. Think about your process for ordering office supplies or having your laptop updated: Most internal tools and business processes are poorly documented, if at all. Some are legacy systems whose creators are long gone. Some are ad hoc systems that were ...
 
Social Intranets, the Lemming Curve and 'Down With People'
21.11.2013
The empowerment of consumers by the forces of digital disruption means that every organization has to work better, smarter and faster in order to create and manage the omnichannel experiences consumers favor and reward. In short, "only empowered employees can [support] empowered customers," as Ted Schadler has said. Traditional intranets -- one-way, push-only, top-down communication platforms -- are woefully inadequate in this regard - but then, so is the rest of the typical environment for knowledge work, with absurdly poor findability, fragmented ...
 
Social Business, Not Just the Platform
21.11.2013
Social networking tools for large businesses have arrived, and more are in the works. The implementation of internal social business tools by Fortune 500 businesses has already reached the predicted 90 percent by the end of 2013 based on vendor reports alone, as Joel Oleson reports in an article on Wired. The question of adoption is an entirely different matter, with reports of only 10 percent success based on the prevailing implementation strategy that ends with the build. The "provide and pray" or "build it and they will come" methodology continues ...
 
Transforming Traditional Intranets: Three Places to Focus
21.11.2013
Many of today's intranets are frustrating: Frustrating for employees to use, for content owners to govern, for IT to integrate, maintain and support. It's time to modernize and mobilize. But, what should a modern, mobile intranet do and look like? It boils down to three fundamental focal areas: a) delivering information and expertise seamlessly and securely across devices, b) giving people the tools to work better and faster and c) offering an open platform that integrates with a variety of systems people use across the company. I break down ...
 
Infographic Social Business value example
21.11.2013
von Harald Schirmer - Infographics are a great way to tell a story and explain how things work togehter (or not). "Gartner" say's that 80% of companies will fail their Social Business goals by 2015 by the reason "CEO commitment". But why would they not want their people to work smarter? In my eyes it is like when Internet came up - everyone had the feeling "we need it" - but only very little had a vision, an idea or even a clear example, what the benefits are. So it is not on the CEOs - it is on the "early adopters", consultants and experts to SHOW ...
 
Pulling the chain of knowledge
21.11.2013
by Simon Terry - [...] When you are collaborating like this, what becomes so evident is that knowledge is not a stock, it is a flow, like the constant motion of a chain. If the only progress was from my efforts, nothing will happen when I sleep. When others can take up the chain and improve things overnight, I am far better off and can learn from their insight and effort. A network of others like this can help you learn more faster by accelerating the little improvements in the knowledge that you have. Success comes as you accumulate and accelerate ...
 
Rückblick Wissensmanagement-Tage 2013 in Stuttgart
21.11.2013
Wie lässt sich Erfahrungswissen im Unternehmen weitergeben? Wie hilft Social Media dieses Potential zu nutzen? Zu diesen und weiteren aktuellen Fragen des Wissensmanagements haben sich rund 300 Teilnehmer in Stuttgart auf den Wissensmanagement-Tagen (WiMa-Tagen) ausgetauscht - wir waren mit unserem Partner NewsGator als Experten und Aussteller dabei. [...] Fazit Die WiMa-Tage haben wirklich für jeden was dabei: Ob Sie das Thema Lernen, Innovation oder Social interessiert, hier kann man sich inspirieren lassen und aus jedem Bereich dazu lernen. Für mich ...
 
Hierarchy Is Overrated
21.11.2013
Maybe you've heard the old cliché - if you've got "too many chiefs," your initiative will fail. Every time I hear it, I wonder, "Why can't everyone be a chief?" For instance, the Second Chance Programme is a group that raises money to help reduce homelessness among women here in Southeast Queensland. It's achieved impressive results since being founded in 2001, and is run by a committee of about ten people. In the early days, a management consultant used the familiar chiefs/Indians line to predict they'd fail. This kind of thinking assumes: You need ...
 
7 Ways To Drive Social Business Buy-In
20.11.2013
A successful transition to a social business hinges on employee adoption. Plan carefully for these seven ways people perceive change. I've discussed the theory of "Diffusion of Innovators," developed by scholar Everett Rogers, which identified the five types of adopters within an organization: innovators, early adopters, early majority, late majority, and laggards. But the theory also includes a list of innovation characteristics that influence whether a given person will adopt something new. By understanding these, you can lubricate the adoption ...
 
The Rise of the Enterprise Social Consultant
20.11.2013
[...] A common problem with social has been a tactic deemed "Provide and Pray" by Gartner, which they suggest has a 10% success rate. Both business and IT departments have simply gone the route of grass-roots efforts to enable social networking without purpose. Without the purpose, these efforts are doomed for failure. We've definitely seen in the past both Lotus Notes and SharePoint environments riddled with compliance and permissions issues seen as "the Wild West" by business users. Governance continues to be one of the biggest challenges in collaboration ...
 
Unternehmen 2.0: kollaborativ. innovativ. erfolgreich.
20.11.2013
Business Collaboration ist nicht ausschließlich der Einsatz schöner neuer Werkzeuge, wie Blogs, Wikis oder Soziale Netzwerke im Unternehmen, Business Collaboration ist vielmehr ein Wandel der Unternehmenskultur und tiefgreifender als eine rein technische Innovation. Zu dieser Erkenntnis gelangt der vorliegende BITKOM Leitfaden. Unternehmen, die den Wandel zum Unternehmen 2.0 und damit zu einem kollaborativen Unternehmen geschafft haben, sind innovativer, erfolgreicher und durchsetzungsfähiger im Wandel der Märkte. Der BITKOM Leitfaden zeigt Beispiele ...
 
Connected Leadership
20.11.2013
What is connected leadership? It's not the status quo. Stephen Downes provides a succinct counterpoint to certain popular leadership literature, especially "great man" theories. 'Leadership' is the trait people who have been successful ascribe as the reason for their success. It is one of those properties that appears to be empirically unverifiable and is probably fictional. As organizations, markets, and society become networked, complexity in all human endeavors increases. There are more variables as a result of more connections. In complex adaptive ...
 
Wissensmanagement Trendstudie 2014-2023
20.11.2013
Pumacy Technologies AG hat vor kurzem eine neue Trendstudie herausgebracht. Darin werden die bekannten Wissensmanagement-Ansätze auf ihre Verbreitung hin untersucht und anhand des Hype-Cycle-Ansatzes klassifiziert. Dieser stellt die verschiedenen Phasen der Akzeptanz dar, die eine Innovation bei ihrer Markteinführung durchläuft. Etabliert sind die bekannten Klassiker wie Suchmaschine, Wiki oder Expertendatenbank. Interessant sind die gemäss der Darstellung von Pumacy kurz vor dem Durchbruch stehenden "weichen" Methoden wie Storytelling, Open Space oder ...
 
Freude an der Arbeit als Produktivitätsfaktor: Die Einstellung zählt
20.11.2013
Viele Tipps zur Steigerung der Produktivität drehen sich um Arbeitstechniken oder Tools. Was die Produktivität jedoch mitunter am stärksten beeinflusst, ist die persönliche Einstellung zur Arbeit. Wer Freude an seiner Tätigkeit hat, steigert Qualität und Quantität. Doch wie kann die Freude am Job gesteigert oder wiedergewonnen werden? Schon Aristoteles sagte: "Freude an der Arbeit lässt das Werk trefflich geraten." Das leuchtet ein. Wer bereits mit dem Gedanken ins Büro fährt, dass dort nur wieder langweilige Aufgaben oder sinnlose Meetings mit unnötigen ...
 
Geheimhaltung versus Transparenz
19.11.2013
von Harald Schirmer - Wie viel "Wissen" darf man "freigeben" (in interne oder sogar externe Soziale Netzwerke stellen)? Ein heikles Thema - zumindest in den Köpfen vieler "Entscheidet" in Firmen - besonders wenn es um Social Media geht. Wie einfach ist doch die Antwort "meine Themen sind alle geheim" oder zumindest nicht für "Alle" gedacht (auch wenn Alle auf die Mitarbeiter eines Konzerns beschränkt ist). Experten Missbrauch? Patente Adressen Gemeinsam besser [...] ...
 
5 Social Business Adopter Types: Prepare Early
19.11.2013
Employees resisting social business? You can improve adoption by predicting how these types will react to new ideas. Has this happened to your company? You introduce a social business platform to great fanfare. You advertise and promote internally, maybe even sponsoring games and scavenger hunts with the hopes of getting your employees excited about using it. At first everything seems to be going great, but eventually usage stalls - maybe even deteriorates - and you never reach that critical mass of employee adoption that provides the business benefit ...
 
Three keys to Successful Enterprise Social Network Implementation
19.11.2013
mplementing a successful Enterprise Social Network is no simple thing. What we know from various surveys - Gartner, McKinsey - is that while 70 - 80% of enterprises have access to internal social networking systems - Yammer, Chatter, IBM Connections, Jive, Telligent, Tibbr - that 80% of them fail to meet their objectives. While the organisational environments cover the complete spectrum the reasons for failure are reasonably consistent and hence the converse of these reasons provide the fundamental clues to success. These clues point to Strategy, Leadership ...
 
The three most common problems to avoid when introducing social collaboration technology
19.11.2013
So you got the funding to implement a new social collaboration platform in your business - congratulations! The business case was approved, you did your research and selected the best all singing and all dancing technology platform, you've seeded the platform with some great content and recruited some grass-roots evangelists across the business to kick start adoption. So let's go! The launch goes brilliantly. Your "big bang" approach really caught everyone's attention and people seem enthusiastic. You reached your initial sign-up target two weeks earlier ...
 
Social Business: are we supporting technology or businesses?
19.11.2013
by Bertrand Duperrin - Support is key to make social business or social collaboration approaches successful. Businesses say it, analysts confirm and vendors themselves admit that no matter how cool their technology is, it's not self-sustaining and won't change anything if simply dropped "as is"' in the workplace. The failure of purely tactical initiatives But what lies behind what we call support programs ? (Interestingly, french often use the word "accompaniment" instead of "support" what, as we'll see later, is very meaningful). Most of times it's ...
 
Enterprise 2.0 and social business: yes but why?
19.11.2013
by Bertrand Duperrin - Summary: while the need to transform organizations seems to be a given for anyone it seems that the only that are still doubtful are organizations themselves. To be more specific they don't seem bo be very concerned by the argument that are put forward. Convincing enough to start tactical and window-dressing programs, not enough to start a true management and organizational evolution. Innovation, Gen Y , engagement look important but not vital. The concept of knowledge economy is too theoric. The only thing left is the fact value ...
 
Der Fluch des Wissens
19.11.2013
Gerade habe ich einen kurzen Blog-Eintrag von Michael Boyle gefunden, den ich an dieser Stelle mit Ihnen teilen möchte. In seinem Blogartikel "Fluch des Wissens" beschreib er zwei Aspekte, die auch aus unserer Sicht eine wesentliche Rolle beim Wissenstransfer spielen. Zum einen geht es darum, wie wichtig es ist, bei einem Wissenstransfer die Perspektive zu wechseln und das Ganze aus der Sicht des Wissensempfängers zu betrachten. Zum anderen, daran zu denken, das relevante Wissen möglichst einfach und klar zu vermitteln. Stellen Sie sich vor, Sie wollen ...
 
Listen Up Employers - This Is What Millennials Want From You
19.11.2013
I keep reading article after article with unsolicited advice to millennials - tips on how to succeed, tips on communications, tips on how to lead. It got me wondering - what would millennials tell their employers if they had the chance? I informally polled some of the best and brightest millennials I know and here are the things they want their employers to know right now, including their real quotes as backup. They are tired of the stereotypes Our working models must change They seek purpose and balance in their lives They want to have a voice They ...
 
Democracy is coming
19.11.2013
by Harold Jarche - A guiding goal in much of my work is the democratization of the enterprise. Democracy is our best structure for political governance and I believe it should be the basis of our workplaces as well. As work and learning become integrated in a networked society, I see great opportunities to create better employment models. I know that we can do better than huge wage inequalities, generic work competencies, and dead-end jobs. The Web is the catalyst that could democratize the workplace. [...] We need to undo our dominant business models ...
 
10 Reasons to Focus Your Workforce on Value of Teamwork
18.11.2013
Those of us who gravitate toward leadership in business organizations -- or create our own businesses as entrepreneurs -- tend to be the independent sort. It seems ironic, then, that we achieve our highest levels of productivity only when we come together as teams. The fact remains that human beings are social creatures. We couldn't have been otherwise and risen to become this planet's dominant species. Achievement through team effort Why we bother It's more efficient It takes advantage of multiple skill sets It's faster It promotes friendly pressure ...
 
Enterprise Collaboration Technology Market Overview - KMWorld
18.11.2013
To date, technology analysts have quite properly focused on the social and business aspects of social collaboration technologies. And yet, social collaboration tools, including collaboration suites, pure-play blog/wiki/social-networking products, and revamped portal products from major vendors, differ quite substantially in maturity, approach, and support. This session shares customer research from a noted evaluation firm on leading enterprise collaboration technologies and provides a framework for customers to evaluate the marketplace based on their ...
 
Businesses are Jamming With SAP
18.11.2013
On its own, social collaboration in the workplace is a nice idea, but unless it is connected to a business process, it is little more than that. A year ago, SAP AG transformed social collaboration with the launch of the SAP Jam social software platform and social business processes, and the world's leading businesses have caught on. With more than 10 million subscribers, SAP Jam is the leading enterprise collaboration solution and the only social platform that enables companies to collaboratei across the entire business process, where and when people ...
 
Tacit Knowledge Not Included
18.11.2013
by Harold Jarche - It's rather interesting to hear from the same company that 1) their situation is unique, and 2) they are looking for examples of best practices in their industry. If they are so darned unique, why aren't they developing their own emergent practices? When working with large organizations I frequently hear that their main business strategy is to be fast followers. This means looking for examples of best practices and applying them after they have been proven. You might even think this practice makes sense in industries like banking, ...
 
If You're Going to Change Your Culture, Do It Quickly
18.11.2013
Culture change is a bear. The conventional wisdom is that it takes years to change a culture, defined as the assumed beliefs and norms that govern "the way we do things around here." And few organizations explicitly use culture as a way to drive business performance, or even believe it could make sense to do so. The logic usually works the other way -- make specific changes in processes, and then hope that, gradually, the culture will change. Yet some leading organizations are turning this conventional wisdom on its head. Consider Trane, the $8 billion ...
 
The Unexpected Benefits Of Becoming A Social Organisation
15.11.2013
It's little over two years since Bromford lifted any restrictions on social media and offered complete freedom to every single colleague. Our world didn't end. In fact it got better. It's almost impossible to remember what life was like before the wall came down. Hundreds of Bromford people have online profiles and blogs. Virtually all are members of our internal Yammer. Truth be told we didn't really know what we were unleashing. We didn't know how it would change us or the organisation. Perhaps that's how it should be. The social web is organic, messy ...
 
Social Organizations from the Inside Out: Start with Your Intranet
15.11.2013
What's the best strategy for making your organization more social? Where do you start to transform your systems, so that you can transform your organization? Many social media experts suggest that you work from the outside-in. They encourage organizations to start with one function and one stakeholder group, and 'get social' by linking CRM (customer relationship management) systems to the organizational groups involved in customer support. The smarter way to change is for the organization to get social from the inside-out. Why? Because comprehensive ...
 
The 7 differences between Intranets, Collaborative Intranets (or 2.0) and Enterprise Social Networks
15.11.2013
Probably these concepts are already quite familiar to many of the readers of this blog... Probably many of you use them as synonyms or don't distinguish between the concepts. However, today's article aims to establish the main differences between these terms and the concepts that they represent. So here we go... The name The definition The issuer The recipient The tool The goal The company Conclusion [...] ...
 
6 Ways to Improve Internal Communication with Video
15.11.2013
Remember the days when videos were just fun little pieces of entertainment used to occupy us in school while the teacher took a brief break? Well, those carefree days are long gone. Big businesses and organizations are now firmly harnessing the power of video to improve internal communication both with employees and customers. And they're discovering huge benefits along the way. "Survey says..." Ignite Technologies and Ragan Communications recently published the results of a survey of 713 communicators (company owners, VPs, producers/writers, and managers) ...
 
Conserve Momentum
15.11.2013
by Simon Terry - Organisations are full of people who tell you to stop. We are told to stop: to wait for a meeting to wait for clarity to wait for approval to wait for support to wait for proof to wait for another project to wait for another business unit to assess risks to develop a better message, product, change, etc to gain budget, resources, implementation windows, etc Don't stop. Momentum is a critical resource in a time of rapid change. Change agents need to be more agile than their organisation. You can't steer if you are not moving. Don't let ...
 
Does the web really decrease transaction costs?
15.11.2013
by Bertrand Duperrin - Transaction costs are a common argument to justify the need to transform organizations. As a matter of fact, if enterprises as we know them exist today it's because it's to decrease transaction costs. The day there won't be transaction costs to optimize anymore, we won't need enterprises anymore. Transaction costs are the raison d'etre of enterprises The web lowered transaction costs outside of the enterprise, not inside Web technologies + pre-web practices = unproductive mix The rules established to deal with the lack of collaboration ...
 
Mitarbeiter-Bewertung: "Sorry, Patrick, die Noten sind viel zu gut"
15.11.2013
Microsoft tat es, Yahoo tut es, ebenso beurteilen viele andere Firmen ihre Angestellten nach fragwürdigen Systemen. Auch Patrick D. Cowden musste Leistungsnoten vergeben. Im Gastbeitrag plädiert der langjährige Manager für einen radikalen Wandel der Führungskultur. Ist Konkurrenzdruck durch ein Schulnotensystem in Deutschland die Ausnahme? Ich glaube nicht. In den vergangenen Jahren habe ich solche Bewertungssysteme immer wieder selbst erlebt. Als benoteter Mitarbeiter, aber auch als Führungskraft, von der erwartet wurde, Noten zu vergeben unter den ...
 
WIIFM on Working Socially?
14.11.2013
by Susan Scrupski - Let's be honest: change bites! Most people do not like change. Change brings uncertainty, a loss of security and control, a fleeting feeling of helplessness, and even panic. Helping large organizations embrace disruptive change is a tall order. What's needed are roadmaps, play books, guidance, intelligence, patience, and a little inspiration. But, change can be positive. And, guess what? If done correctly, it can be painless and enjoyable especially when you're working with social software. To that end, Change Agents Worldwide offers ...
 
The Perfect Answer to "What's the ROI of Social Networking?"
14.11.2013
Whenever I'm asked "What's the ROI of social networking?" I reply with a question: What's the ROI of email? You never hear supply chain executives ask that question, yet they use the ROI question as a way to delay or block the deployment of social networking technologies at their companies. Email, as you probably know from your own experience, is arguably the number one productivity killer in the workplace (I actually have my email app closed as I write this so I won't get distracted). If you do an online search for "email productivity killer," you ...
 
Enterprise social networks - Facebook behind a firewall?
14.11.2013
Whether it is because the economy forced business executives to find less expensive ways to reach out to customers, or that there are just more Generation Ys in the workforce, social networking is here to stay; and with good reason, as we see every day what is possible with social networks for improving customer engagement and experiences. According to a July 2012 McKinsey & Company study, there's over a trillion dollars that could be unlocked by utilising social technologies. The study concludes that companies utilising these technologies ...
 
Einführung von Social Software: Ganz oder gar nicht
14.11.2013
Als ich letzte Woche beim Sharepoint Informationsaustausch der Bundesgentur für Arbeit bei Microsoft zu Gast war, konnte ich nicht nur mehr über die durchaus vielversprechende Collaboration-Strategy des Redmonder Riesen erfahren, sondern auch selbst mit einem Vortrag zum Thema "People, Platforms, Processes - die holistische Einführung von Social Software im Unternehmen" zum Erfahrungsaustausch beitragen. Social Software hat großes Potential, operative Prozesse umzukrempeln und Unternehmen erfolgreicher zu machen. Nicht nur unsere eigene Forschung unterstreicht ...
 
Digital Workplace: Effective Social Business Tool Rollout
14.11.2013
It's a 24/7 year-round business world today. Really, was it ever not that way? Now, though, in the digitized world, organizations that use social business tools effectively thrive, according to Luis Suarez, lead social business enabler in the Global CIO Office at IBM. CMSWire.com talked to Suarez for the second of our three-part series on the Remote Work World. Yesterday, we discussed trust, setting goals and creating boundaries for effective environments. Social Tools - Way of Life Now Management Support Critical Bottom Line: Getting Work Done [...] ...
 
Enterprise Social: Driving Productivity or Driving to Distraction?
14.11.2013
Social tools have the potential to increase productivity, engagement and communications. They also hold the potential of turning into an enterprise-wide time suck. Dave Eggers "We Like You So Much and Want to Know You Better" introduces us to a character Mae who works for a fictitious "social media" company called the Circle. Mae is a new hire and by all accounts a star employee until she finds out she is underperforming due to a low "social" score. Mae goes on to work all sorts of hours posting, following, nudging, smiley faces and, heaven forbid, ...
 
Social business: double trigger maturity
14.11.2013
by Anthony Poncier - The maturity issue related to social business is important for companies. Really understand that there is different levels of development on the social business is not always easy. Especially to understand that climbing a maturity curve may take time by doing it step by step. But there is also a way of understanding the social business that is important in this process, based on the sharing of your vision. This second approach largely determines the first. In fact to summarize, there is a double maturity analysis. The first is more ...
 
Only people can let knowledge flow
14.11.2013
by Harold Jarche - The knowledge sharing paradox is that while sharing our knowledge is good for the organization, each individual has to see a personal benefit as well. The more the enterprise directs knowledge-sharing, the less likely it will happen. Conversely, the less structured the process, the more difficult it is for the organization to benefit. Damned if you do, damned if you don't, or so it seems. Helen Blunden neatly sums up what can happen to those who freely share their knowledge: I felt that my network, my trusted network which I worked ...
 
Warum können oder wollen sich viele Unternehmen nicht ändern?
14.11.2013
Umso größer die Unternehmen, umso weniger veränderungsfähig sind sie. Und das Positive daran: Wenn sich große Unternehmen nicht ändern, werden sie sterben und machen Platz für kleine, innovative Unternehmen, die die Bedürfnisse der Gesellschaft besser und effektiver erfüllen. Ein interessanter Gedanke von Heinz Peter Wallner. Veränderungsfähigkeit zur Anpassung an den Wandel ist der einzig wahre Erfolgsfaktor, damit Unternehmen neue Chancen, vor allem durch Innovationen, nutzen können und überleben können. Start-ups und ihre Agilität, ihre Stärke zum ...
 
Zukunft der Arbeit: "Binden, ohne zu ketten"
14.11.2013
Der Personalexperte Thomas Sattelberger über die neue Macht der Mitarbeiter - und darüber, wie Unternehmen sie künftig gewinnen müssen. DIE ZEIT: Herr Sattelberger, Sie sprechen nicht von Mitarbeitern, sondern von Unternehmensbürgern. Warum? Thomas Sattelberger: Das Unternehmen der Zukunft wird demokratischer sein als heute, die Beschäftigten reden künftig stärker mit. ZEIT: Wie genau? Sattelberger: Dort werden Führungskräfte mit Ausnahme der Vorstände, die ja dem Gesetz nach der Aufsichtsrat bestimmt, von den Mitarbeitern direkt gewählt werden. Führung ...
 
Die Wege zur gelungenen Enterprise Collaboration sind individuell
13.11.2013
Wer aufbricht, die Zusammenarbeit in Unternehmen auf kollaborative Füße zu stellen, kann unterschiedlich radikal ansetzen. Er kann das vorhandene Intranet mit Feedback-Möglichkeiten versehen, die Interaktivität ermöglichen. Das reicht von Kommentaren zu versendeten Informationen über Profilierungsmöglichkeiten für Mitarbeiter bis hin zu angeflanschten Blogs oder Wikis. Ein solches Vorgehen bedeutet relativ geringe Investitionen, setzt keine großen organisatorischen Veränderungen voraus und benötigt in der Regel nur wenig oder gar keine Schulung für ...
 
Collaborative Culture, the Competitive Advantage - Telus at KMWorld
13.11.2013
This year's KM World (#kmworld) conference was titled "Building Collaborative Organizations: People, Platform and Organizations," and in the stories and talks at the event, KMWorld2013it's evident that companies and organizations have moved past the vision moment to reaping rewards, tranfsorming culture and helping guide the way for other organizations. It's a combination of culture, leadership, models of learning, and effective adoption of social tools, underpinned with focus on bringing it all to contextual relevancy. Culture - Changing ...
 
Social Business is not about technology dammit!
13.11.2013
The word "social business" is thrown around almost as much as the catch phrase "The Cloud". But what makes me want to stab pencils through my ears (so I don't have to listen to the rest of the conversation) is when the social business conversation focuses on technology or just social tools like Facebook. In a recent white paper titled "Social Business: Patterns in achieving social business success", IBM defines social business and the benefits as: "An organization whose culture and systems encourage networks of people to create business value. Social ...
 
Do Employees Need Rewards to be Active on Social Media?
13.11.2013
by Stefan Pfeiffer - How can businesses encourage and motivate employees to become brand ambassadors for their companies -- both internally and externally? It comes down to the age old question: use the carrot or use the stick? Two reports caused me to ask this question. MIT and Capgemini published a study focused on the digital transformation and the IBM Institute for Business Value identified the top agenda from a study of 4,000 C-level executives: becoming a customer-centric organization. Both of these share similar goals: you need digital transformation ...
 
5 Steps to a Strategic Intranet
13.11.2013
As a growing number of multi-tasking millennials enter the workplace, companies are reevaluating their digital strategies and find themselves asking an important question: how can we create an engaging work environment for our employees? There are several effective strategies to consider -- compensation, vision of the company, trust in leadership and a number of other factors that lead to employee engagement. Whatever the approach ends up being, businesses need to first ensure that their employees have the right tools to do their jobs effectively, and ...
 
Do you have the skills to compete?
13.11.2013
The world of talent, and the value of that talent, is changing. For several years, the need for people with highly sought specialty skills affected only some organizations--in particular, those seeking employees with backgrounds in science, technology and engineering. Today the news is that skills gaps--the disparity between the skills companies need to drive growth and innovation versus the skills that actually exist within their organizations and in the marketplace--are more prevalent across most industries. Executives are aware that they need to ...
 
Charakter zeigen im Netz: Wie viele Ecken und Kanten sind erlaubt?
13.11.2013
Darf man sich im Netz so zeigen wie man ist? Diese Frage stellte sich mein Netzwerk Karriereexperten.com auf der Zukunft Personal, auf der ich leider nicht dabei sein konnte. Christoph Burger initiierte davon ausgehend eine Blogparade. Das ist mein Beitrag dazu. koepfeWas ist überhaupt Charakter? Ich habe gelernt: Ein Alltagsbegriff für Persönlichkeit. Persönlichkeit = über einen längeren Zeitraum stabile Eigenschaften, darunter Intelligenz und soziale Kompetenz (ebenso wie Inkompetenz) und weitere persönliche "Charakteristika" wie etwa Kreativität. ...
 
Stiefkind Mitarbeiterkommunikation - Die Praxis: Der Weg ist das Ziel
12.11.2013
Vergangene Woche hatten wir Ihnen den ersten Teil von "Stiefkind Mitarbeiterkommunikation" von Deborah Klein präsentiert. Heute in Teil 2 erfahren Sie mehr darüber, wie Sie die interne Kommunikation in der Praxis angehen können. Ganz zu Anfang der internen Kommunikationsstrategie steht die "Ist-Analyse". Was funktioniert gut, wo gibt es Mängel. In dem Punkt sollten die Mitarbeiter bereits mit einbezogen werden. Anhand einer professionellen Mitarbeiterbefragung können erste Frustrationspunkte aufgedeckt werden. Sowohl die Auswahl der Fragen als auch ...
 
A Simple Case For Community Management
12.11.2013
As online communities continue to grow in number and usage, the professional role of community manager is also growing in prominence as a valued position that can, frankly, make or break a community. Of course, I'm biased from my perch as a community manager for the past 3.5 years for my company's enterprise social network and a few external communities. Still, one of the key lessons I've learned in my role is the necessity of having the right person at the helm who understands communities - especially online communities - and who has the passion, training, ...
 
3 Ways to Take Social Business to the Next Level
12.11.2013
Few businesses have reached the level of "social business maturity" where social technologies are closely coupled with key business strategies, goals and outcomes. In fact, judging by a recent report from the Altimeter Group, almost one third of social business efforts are either at the Planning or Presence stage of development. These companies are in the very early days of rolling out a platform and building an audience. The other two thirds of social businesses have reached the level of meaningful conversation and are at the point of developing formal ...
 
Collaborative Zusammenarbeit - Die Einschläge kommen näher
12.11.2013
von Andreas Schulze-Kopp - Backyard TV: Collaboration - Brauchen wir noch einen festen Arbeitsplatz? Nicht zwingend und nicht für ewig, könnte heutzutage die Antwort lauten. Aber was meine ich mit "Die Einschläge kommen näher"? Es ist derzeit sehr deutlich und beruhigend zu beobachten, dass das Thema Zusammenarbeit in Unternehmen immer mehr in den Fokus rückt. Enterprise Social Networks, Social Intranet und Social Business sind aktuell für viele lediglich buzzwords, werden aber zunehmend von Unternehmen aufgenommen und im Unternehmenskontext neu beleuchtet. ...
 
The Importance of a Digital Culture
12.11.2013
For the past decade, managers of established businesses have enviously eyed the growth of new technology companies. They've seen disruption as the driver. But for all their resources, why have industry Goliaths missed ideas and markets that more nimble organizations have so successfully exploited? It's easy to blame a lack of technology expertise within C-suites and boards. Sure, Fox's (FOXA) Rupert Murdoch and Virgin's Richard Branson needed "digital mentors." But real change doesn't come from chief executive officers using Twitter; it comes from adopting ...
 
5 Tough Realities Of Building A Culture Of Innovation
12.11.2013
The most innovative companies don't simply generate a steady stream of good ideas: they benefit from a "culture of innovation" that solicits, captures, prioritizes, and executes new approaches to virtually every facet of operations, from product creation to process improvements. While there are many different ways to create such a culture, the five points listed below will help guide whatever approach you ultimately take. Therefore, bear in mind that: Efficiency Can Kill Innovation Expect Failure - Lots of It Discipline Breeds Success Innovation Is ...
 
When is an ESN productive?
12.11.2013
At the @simplycomm webinar I co-chaired last week, Marie spoke about how to use analytics to demonstrate the value that enterprise social networks (ESN) are bringing to organisations. IBM has developed four key indicators to measure the impact of digital collaboration: Activity: the quantity and quality of the content posted by employees on an ESN. Reaction: how others are responding to an employee's postings. Eminence: the kind of traffic and interactions an employee attracts with his/her postings as well as his/her number of followers Networks: is ...
 
Entmenschlichte Unternehmen: Die Schizophrenie des modernen Managements
11.11.2013
von Gudrun Happich - Unternehmen wissen, wie sie sich für die Herausforderungen der Zukunft wappnen und sie meistern können - theoretisch. Die Realität sieht leider völlig anders aus: In der deutschen Wirtschaft tobt die Schizophrenie. Unternehmen, die etwas auf sich halten, vertreten Werte. In der Öffentlichkeit geben sie den modernen Paulus, sprechen von nachhaltiger Führung, Vertrauen, Selbstorganisation, kleinen Einheiten, flachen Hierarchien, Transparenz, dem Mitarbeiter als höchstes Gut. Sie agieren allerdings oft wie der steinzeitliche Saulus: ...
 
Der Happiness Faktor - Das Stimmungsbarometer für die moderne Führungskraft
11.11.2013
von Thomas Dörmann - Kürzlich habe ich in einem Geschäft das Happy OR Not Buzzer Modell kennengelernt. Dabei geht es um die Kundenzufriedenheit. Der Kunde hat es recht einfach (Usability!), er braucht nur auf den Buzzer nach seiner Zufriedenheit zu hauen, wie im Stile von Voice of Germany. Der Buzzer ist elektronisch mit einem Dashboard verbunden, sodass die Kundenzufriedenheit direkt auf ein Display auftaucht. Das Stimmungsbarometer zeigt so den aktuellen Happiness Faktor an. Das Buzzermodell kann gut im Unternehmen eingesetzt und somit die interne ...
 
Communications or Engagement
11.11.2013
by Simon Terry - The single biggest problem in communication is the illusion that it has taken place. - George Bernard Shaw - The traditional mindsets in corporate communications come from the historical use of traditional media. Without return channels, the focus of communication is around reach and frequency of the messages to influence an audience. There is little if any discussion in traditional media unless you make it happen. The speaker has control. The mindset focuses on perfecting a message and deploying it at the right time and channel with ...
 
The Rise of the Enterprise Social Consultant
11.11.2013
Deloitte predicted that by the end of 2013 90% of Fortune 500 companies will have partially or fully deployed an enterprise social network, a 70% increase over 2011. Here we are at the end of 2013, and I think that number has been nailed many times over, literally. In fact, one year after the acquisition of Yammer, Microsoft announced in a press release June 2013 that they are in 85% of Fortune 500 companies and for that matter, so is SharePoint. A press release around Tibbr and Hubble joining forces reveals that 80% of Fortune 500 also use that software. ...
 
Kreativität: Rahmenbedingungen für den Motor der Innovation
11.11.2013
von Michael L. Höfer - Mit Innovation bzw. den Rahmenbedingungen, die die IT zur Verfügung stellen kann, befasse ich mich immer wieder gern. In den letzten Wochen begegnete ich immer wieder einem Aspekt von Innovation, mit dem ich mich bislang noch nicht auseinandergesetzt habe: "Kreativität". Wieder eins dieser für diesen Blog typischen Themen, das erstmal überhaupt nix mit IT zu tun hat, aber dafür mit dem Systembestandteil, der die Inhalte liefert. Der Mitarbeiter. Und für den das System designt werden muss. Denn die Frage ist z.B. ob Kreativität ...
 
Facebook im Büro - Intern hört die Freundschaft auf
11.11.2013
Viele Firmen sperren Facebook & Co. für ihre Angestellten immer noch. Experten sehen das kritisch. Nicht schlecht: Das Auto ist noch gar nicht zu kaufen, und trotzdem sagen schon 15.000 Facebook-Nutzer "Das gefällt mir". Im sozialen Netzwerk ist der neue Porsche-Geländewagen Macan jedenfalls schon ein Hit. Jedes Fotos wird bejubelt, jedes Video tausendfach angeschaut - wie fast alles, was die Firma postet. Rekordverdächtige sechs Millionen Fans zählt die Sportwagenschmiede schon. Eigene Angestellte dürften jedoch kaum darunter sein, denn Zuffenhausen ...
 
Die Digi-Branche schmort zu sehr im eigenen Saft
11.11.2013
Ich habe kürzlich in Hamburg zum vierten Mal in diesem Jahr nach einer Woche Seminar 15 Online-Marketing Manager bei der HKBiS in Hamburg mit IHK-Zertifikat entlassen. Die Teilnehmer kommen aus den unterschiedlichsten Bereichen - meistens rund um Marketing & Vertrieb - haben Knowhow aus der "alten Welt" und starten mit dem Seminar in das Abenteuer Internet. In den Seminaren und Gesprächen dieses Jahr wurde mir eins klar: Es ist noch ein langer Weg bis sich in der deutschen Wirtschaft das Bewusstsein für den so genannten "digitalen Wandel" abschließend ...
 
Impatience is a Virtue: What's Next for Social Business
08.11.2013
[...] In other words, social business was never just about social media, despite many twitterings treating #socbiz and #socmed as synonyms. It's about people being able to behave differently as a result of new technologies, indeed wanting to behave differently, centered around common purpose and shared values. If you share my optimism and assume we'll get somewhere called social business at some point, then there are only two ways this can happen. One. We change the monster. Two. The monster is killed off by new creations built as social business from ...
 
Innen wirkt nach außen - Der Grundstein liegt in der internen Kommunikation
08.11.2013
Unternehmen, die eine gelungene, interne Kommunikation pflegen, ernten ihre Früchte nachhaltig. Die Mitarbeiter fühlen sich informiert und mit ihrem Unternehmen verbunden. Die interne Kommunikation fördert nicht nur das Wohl jedes einzelnen Mitarbeiters, sondern automatisch auch dessen Leistungsbereitschaft und Motivation. Der interne Wind weht immer nach außen und bewirkt im besten Fall eine erfolgreiche Unternehmensführung. Noch immer wird die interne Kommunikation oft wie ein ungewolltes Stiefkind behandelt - Budget- und herzlos. Der Flurfunk wird's ...
 
3 Benefits of an Enterprise Social Network that you Simply Can't Measure
08.11.2013
You already know that an enterprise social network provides value for your company. As I wrote about last week, both tangible value (ROI, less time spent on email, etc.) and intangible value (work satisfaction, deeper colleague relationships) are valid results that a company should expect post-launch. However, we've come to a point when most employees and executives know enough about social networks to be dangerous; they no longer accept at face value the argument that a community will improve transparency or ideation just because. They've started to ...
 
IBM Social Business Bets on Key Application and Technologies
08.11.2013
I recently attended an IBM event about its new social business products and services. I was skeptical at first: I have seen another vendor's "social enterprise" come and go, and although companies need to address customer use of social media, I don't think "social" is the path businesses should take; it is more to do with collaboration. However, I quickly learned that IBM sees things rather differently. Its starting point is the need for companies to make their workforces smarter - something I agree with. Employees are the heart of a company; for example, ...
 
Die neue Kraft im Netz
08.11.2013
Wie das größte Youtube-Netzwerk zum Meinungsführer wird und warum die PR-Branche das interessieren muss. In Deutschland entsteht mit dem Youtube-Netzwerk Mediakraft gerade ein neuer Meinungsführer. Die PR-Branche, die eben erst gelernt hat auch Blogger ernst zu nehmen, muss sich schleunigst neu ausrichten. Was ist Youtube? "Youtube? Da gibt es doch nur Katzenvideos!" lautet eines der gängigsten Vorurteile über Googles Video-Plattform. Youtube, ein Sammelbecken kurioser Clips: das lachende Baby, der verkleidete Hund, ein tanzender Jedi. Ein lustiges ...
 
Worlds collide - Constructed reality according to Herbert Mead and Herbert Blumer's symbolic interactionism
07.11.2013
Why is it sometimes hard and sometimes easy to get people/employees adopting or even accepting social software, tools, Enterprise 2.0 and Social Business transformations? Why are there resistance and support for tools, processes or applications in our ambition to drive change for good and clear benefit? Maybe these problems and questions are created by us because we are looking and acting from a certain point of view. We might be prisoners within our own reality. Our own world exists because we are sharing same experiences, set of words and meanings. ...
 
Organizing for change through social technologies: McKinsey Global Survey results
07.11.2013
Corporate use of social technologies is mainstream, though the pace of adoption has slowed. But companies can still take advantage of the untapped potential these tools have to transform their organizations and create significant value. While the percentage of companies adopting social technologies remains high, it has plateaued. After seven years of research on the use and benefits of social tools, respondents to our latest survey1 have for the first time reported no growth in the share of organizations deploying such technologies. Yet there remain ...
 
Building the social enterprise
07.11.2013
By following a few simple principles, leaders can realize the vast potential of social technologies to engage employees and transform organizations. Why do so few companies capture the full value of social technologies? There's no doubt organizations have begun to realize significant value from largely external uses of social. Yet internal applications have barely begun to tap their full potential, even though about two-thirds of social's estimated economic value stems from improved collaboration and communication within enterprises. Although more than ...
 
Social Enterprise will fail like Business Intelligence
07.11.2013
The causes of failure of Business Intelligence are strikingly similar to those of Social Enterprise. A reminder will illuminate how to approach Social Enterprise. And how not to fail. Over dinner recently, a customer bemoaned his team's lacklustre adoption of internal collaboration tools. Although his team is very active in personal social media, they are tepid at best when using their enterprise social environment. He had forced some use (e.g. by posting meeting locations in social tools) but this failed convince his team to go any further. Unfortunately, ...
 
What is trust?
07.11.2013
Making an abstract idea actionable We seem to be in universal agreement about the importance of trust as a value but not about what that means in practice. If I offer you my trust am I saying: I agree with you? Do what you ask of me? Offer robust feedback? Protect your feelings? None of the above? What is considered a sign trust to one may appear as betrayal to another. We cannot define the minutia of every interaction but without a shared understanding of what trust means it becomes another meaningless word on the annual report next to 'integrity' ...
 
TechnoVision 2014 - Build Social
06.11.2013
Social is not something to be added on top, it is a ubiquitous design principle that should be applied from the very beginning of creating solutions. If you start designing your processes and applications as social by default you'll see that solutions are likely to become more flexible, connected and user/team-centered. You unleash the power of the crowd by thinking outside-in. In the end, mobilizing the social network around you is all a matter of creating tangible value for it, carefully balancing the perspectives of the individual ánd the community ...
 
How Managers Benefit from an Enterprise Social Network
06.11.2013
A manager's core challenge is to blend the diversity (and imperfections) of their team into a group which wants to work together each day and produce results on behalf of the organisation. Yet for many managers the very concept of social within the enterprise still remains a vexed issue with scant recognition of how it could help. The fact is that an ESN, properly designed and implemented, provides the grease which lubricates the alignment of employees with an organisation's core values and beliefs. This provides a purpose to come to work ...
 
Does technology improve employee engagement?
06.11.2013
by Dion Hinchcliffe - Summary: The endless parade of technologies to improve workforce collaboration has certainly led to the shrinking of time and distance, but has it actually let to a long-term increase in engagement and business performance? What should enterprises do today? From telephone and e-mail in the 20th century to unified communication and enterprise social networks in the 21st, businesses have long applied the latest technology in the hopes of improving efficiency and productivity. When this happens successfully, the investment turns in ...
 
What to include in an enterprise collaboration plan
06.11.2013
Writing an enterprise collaboration plan when moving to a collaboration platform may save frustrations later. An enterprise collaboration plan is a project charter that documents how an organization will use its collaboration platform during the course of projects and daily business operations. While running SharePoint on-premise can be expensive for some organizations, it's prudent to track how you're getting maximum business and productivity value from Software-as-a-Service (SaaS) collaboration platforms as well. I've seen SharePoint ...
 
Meine Zusammenfassung zum MOOC - Führung 2.0
06.11.2013
Cogneon führt seit einiger Zeit ein wöchentliches MOOC zu Enterprise 2.0-Facetten durch. Wir sind nun in der letzten Themenwoche angekommen und behandeln das Thema Führung 2.0. Als Experten sind Alexander Richter (University of Zurich), Peter Pawlowsky (TU Chemnitz) und Thorsten Petry (Wiesbaden Business School) eingeladen. Die Moderation des Themas führt wie bisher Simon Dückert (Cogneon) durch. Die jeweiligen Thesenpapiere sind hier zu finden. Zunächst einmal ging es in der Session darum, den Begriff Führung (2.0) zu beschreiben. Es ist klar, dass ...
 
Are Intranets Becoming Irrelevant?
05.11.2013
Let's dispense with the hype and marketing speak; an intranet is an internally focused, private website. And like all websites they're meant to hand out information like a Pez dispenser. They are corporate brochureware and their time has come and gone. There was a time when an intranet was the best possible solution for internal communication. Most companies have events, announcements, files, forms, presentations, workflows and general information that needs to be accessible to the employees or groups within the organization. This content is the stuff ...
 
Networks are the new companies
05.11.2013
by Harold Jarche - Nilofer Merchant wrote in The New How that, "Permission to innovate without asking happens when the strategy is co-owned." This is a necessity in an economy where the average company lifespan continues to decrease. The company no longer offers the stability it once did as innovation, and resulting business disruption, comes from all corners. Economic value has been redistributed to creative workers, and then diffused through knowledge networks. In an interview with Stowe Boyd, Nilofer succinctly explains several of the pieces that ...
 
Dear C-Suite: We Don't Do Training Anymore
05.11.2013
by Dan Pontefract - In 2012, Peter Aceto, the President and CEO of ING DIRECT - a Canadian bank with 1.78 million customers and over $38 billion in assets - delivered a speech where he waxed lyrical about being a social CEO. Two points come to mind from that speech. Early on in the talk, Peter said, "I believe we are at the confluence of two revolutions - a social revolution and a technology revolution." He went on to say later in the speech, "How people work and make decisions is not new, however, technology and social networks has allowed this type ...
 
How does work get done without managers?
05.11.2013
Getting rid of managers seems like a drastic -- and to some, very unwise -- idea, but innovative companies like Valve and W.L. Gore & Associates (the makers of Gore-Tex) have made the move to flat organizational structures to much success. Yet it's difficult to imagine a workplace without managers when you haven't experienced it yourself. What's it like? How does anything even get done? First let's examine what it means to be a bossless organization. Defining the bossless organization Why peer management succeeds How to gain the benefits of flat ...
 
Mitarbeiter in den Flow bringen - 50 Mal so produktiv arbeiten
05.11.2013
Meetings nur noch in einer Tageshälfte, schnelles Feedback und Selbstbestimmung über Software: So einfach könnten Ihre Mitarbeiter effizienter arbeiten, behauptet Forrester-Analyst Dave Johnson. Ständig bimmelt irgendein Gerät, ein Meeting jagt das nächste, und unzählige Emails wollen bearbeitet werden. Zum lästigen Grundrauschen kommt, dass gerade High Performer nicht mit den Geräten oder Anwendungen arbeiten, die sie eigentlich gern hätten, sagt Dave Johnson, Analyst des Marktforschungs- und Beratungsunternehmens Forrester. Das sorgt für Frust und ...
 
Digital Business: Interview mit Enterprise-2.0-Berater Andreas Schulze-Kopp
05.11.2013
Wie funkioniert Beratung im Digital Business? Andreas Schulze-Kopp ist Enterprise 2.0 Berater und hat mir im folgenden Interview Einblicke in seine Arbeit sowie seine Gedanken zu Leadership 2.0 und dem digitalen Business gegeben. Herr Schulze-Kopp, stellen Sie sich bitte kurz unseren Lesern vor. Was machen Sie beruflich? Mein Name ist Andreas Schulze-Kopp und ich bin als Enterprise 2.0 Berater tätig. Ich begleite Unternehmen auf ihrem Weg zum Social Enterprise und versuche sie für die sich rasant verändernde Kommunikation zu begeistern und vom Mehrwert ...
 
The Big Email Opportunity
05.11.2013
In a storm of information technology change, email is a familiar tool. What began as a simple text messaging tool has established itself as the very hub of the typical employee's work life. Currently, users exchange 154 billion messages a day, and this number continues to grow. We use it for document sharing, task management, collaboration and archiving. It is the center of most collaboration and our communication home, and we would be lost without it. However, the decades-old enterprise email model to which users are so firmly wedded is cracking. Email ...
 
Email Is Not Enough - Tips For A Successful Start Into The Enterprise 2.0
04.11.2013
by Lukas Pfeiffer - Despite many advantages of social media some companies still don´t switched social software. Especially small and medium enterprises can benefit from Enterprise 2.0. The term Enterprise 2.0 is somewhat imprecise: Sure, it´s derived from the use of Web 2.0 and aims at social media approaches such as wikis, blogs and social networks. Single categories such as social intranet, social collaboration and social software are basically just common tools people are familiar with extended by networking and exchange. A new corporate culture, ...
 
Structuring for the network era
04.11.2013
by Harold Jarche - It's about networks It is 2013 and F.W. Taylor's Principles of Scientific Management (1911) are still the basis for most of our current management systems. It is only through enforced standardization of methods, enforced adoption of the best implements and working conditions, and enforced cooperation that this faster work can be assured. And the duty of enforcing the adoption of standards and enforcing this cooperation rests with management alone. These principles assume that management knows best and that the higher up the hierarchy, ...
 
4 Major Constraints to Becoming a Social Business
04.11.2013
The word constraint means the threat or use of force to prevent, restrict, or dictate the action or thought of others. While the market wants businesses to be more social there are some major constraints preventing businesses from meeting the expectations of the market. Until the constraints are removed use of the term "social business" will continue to be meaningless or worse insulting to the market. Brian Solis published a report titled "The State of Social Business 2013 which states: "Analysis of our survey results reveal that social media is extending ...
 
The Collaborative Organization: How to Make Employee Networks Really Work
04.11.2013
The traditional methods for driving operational excellence in global organizations are not enough. The most effective organizations make smart use of employee networks to reduce costs, improve efficiency and spur innovation. As information technology becomes increasingly critical within large, global organizations, chief information officers are being held to higher standards. In addition to streamlining business processes, reducing enterprise costs and improving work force effectiveness, top management also wants the IT department to be a strategic ...
 
Why The Next Big Thing In Computing Is Conversation
04.11.2013
For 30 years, the dominant metaphor in computing has been the desktop: files, folders, and documents. But with apps like Apple's Siri and Google Now, developers should be looking to a far more futuristic paradigm: the natural-language, contextually aware human-computer "conversation." Not so long ago, using the Internet meant one thing: sitting at a desk, at home or at work, in front of a personal computer. The user might have had different purposes in their use of the web, but much of the conditions under which they used it remained constant. As designers ...
 
Creating and sharing: why we are all curators in the Social Age
04.11.2013
by Julian Stodd - I read a study this morning from the Pew Research Centre's Internet Project. They interviewed a thousand American adults on their internet habits: 54% of them had posted original photos or videos to websites and 47% shared content they found elsewhere. Sharing and curating are habits of the Social Age, they're deeply embedded in how we interact online. In my Social Leadership model, i explore how we curate this content, how we tell stories about it and how we share it effectively, but one thing should be clear: it's not a minority ...
 
Wasting People - Who Cares?
04.11.2013
by Céline Schillinger - "How have you been lately?" I asked recently a friend of mine, working in a large corporation. The response stroke me - "I now feel better than a while ago. I have resigned myself to the idea that I have no future in my job, in my company. I will no longer be promoted nor challenged. So, the best I can do is switch to "autopilot" at work, and invest my brain and energy in meaningful activities outside of work". This is killing me, really. Not just because she's my friend, and I know she's a very valuable resource to her ...
 
Führung 2.0 - Paradigmenwandel in der Führung?
01.11.2013
Prof. Dr. Peter Kruse ist einer der spannendsten Vordenker zu Organisations- und Führungsfragen. Kein anderer Wissenschaftler den ich kenne äußert sich ähnlich eloquent und prägnant zu Themen wie Komplexität, Systemtheorie, Organisation, Führung und Management. Kürzlich hat er mit seinem Unternehmen ein neues Forschungsprojekt zum Thema "Führung 2.0" gestartet. Mit Hilfe einer großen Anzahl qualitativer Interviews versucht er Trends und vor allem "Wertemuster" heraus zu finden, die Menschen in Organisationen heutzutage prägen. Die Zwischenergebnisse, ...
 
Aktuelle PAC-Studie: Alternative Arbeitsplatzkonzepte gefragt
01.11.2013
Kein Home Office möglich, weil man von zu Hause aus keinen Zugriff auf die internen IT-Systeme hat? Kollegen und Partner mailen sich in Projekten unterschiedliche Dokument-Versionen zu und man verliert den Überblick im Dateien-Wust? Die aktuelle PAC-Studie zeigt: Der moderne ITK-Arbeitsplatz wird zum Wettbewerbsfaktor für Unternehmen. Die "neue" Arbeitswelt wird flexibler und mobiler - das ist Fakt. Und auch Marktforscher verweisen seit einiger Zeit regelmäßig darauf, dass nicht zuletzt mit der Generation Y Arbeitskräfte in die Unternehmen strömen, ...
 
Digitaler Wandel bedeutet: CEOs benötigen Digitale Reife statt Platzreife
01.11.2013
Es gibt mittlerweile eine große Anzahl an Fuührungskraäftetrainings in sämtlichen Disziplinen. Bei einer der wichtigsten Herausforderungen der nächsten Jahre, wenn nicht Jahrzehnte werden Führungskräfte jedoch allein gelassen: Die Digitalisierung der Unternehmen und der Arbeitswelt - der sogenannte Digitale Wandel. Das Thema Digitaler Wandel liegt mir am Herzen und mich ärgert ein stückweit die digitale Ignoranz so mancher Entscheider und Führungskräfte. In meinem Artikel bei Lead Digital habe ich dazu einige Thesen verfasst und die Frage gestellt "Warum ...