Social Business Digest
by caro

#socbiz
Curated hints on Digital Transformation, Enterprise 2.0, Enterprise Social Networks, Social Intranets, Social Collaboration, Knowledge Management, HR 2.0, ... and all the rest
Dr.-Ing. Carsten Rose – Effective: Fri, 08 Feb 2019 21:00:00 +0100
Social Business Digest by caro - Week 06/2019
 

Week 06/2019

 

Why We Need To Rethink Organizational Change Management
08.02.2019
Welcome to my first post in this column dedicated to presenting big ideas by bold thinkers that help us imagine organizational change in new ways. If you want to produce change in the world and wonder how good organizational design can facilitate this change, then this column is for you. All organizations must grapple with change, yet many conventional models of organizational change management leave me dissatisfied. I recently revisited some classic texts on change management and a few of them reminded me of Sleeping Beauty. Do you remember the fairy ...
 
Engaging intranets enhance productivity, pride, connection, and purpose at work
08.02.2019
If your company is serious about improving employee engagement, then the intranet is the perfect place to start, Tami Matthews, Content Strategist at ElevatePoint, believes. In this interview, Matthews tells MARGINALIA how and why a modern intranet can have a positive impact on the employee experience. She also shares her views on the latest intranet trends and the future of work. With just 15 percent of global employees reporting that they feel actively engaged at work, engagement is one of the biggest crises facing the workplace. What can organisations ...
 
Understanding how Design Thinking, Lean and Agile Work Together
08.02.2019
The ideas of Agile are great. It's the way it has been codified into rituals and certifications, and rolled out mindlessly that misses the point. When people talk about Lean, the conversation often ends at process optimization, waste, and quality, and misses so much of what the Lean mindset offers. Design Thinking is held high as the new magic trick of design facilitators. That's three mindsets corrupted by the unthinking masses, who've grabbed onto a tantilising promise of something better, and followed the steps without really thinking it through. ...
 
4 ways IT can better collaborate with the business on digital transformation
08.02.2019
Differing priorities between business and IT are hindering digital transformation efforts, according to a report from The Economist. Digital transformation projects are underway at the majority of companies, as technology reshapes every industry and businesses must adapt to remain competitive. However, these digital efforts are often hindered by a lack of collaboration between IT and the business, according to a Wednesday report from The Economist Intelligence Unit and BMC Software. Two-thirds of organizations often bypass IT when purchasing new technologies ...
 
Workplace evolution: 5 ways work culture will change by 2030
08.02.2019
Technology, talent shortage, and trust are just a few of the issues that will challenge workplace culture over the next decade. Recent years have seen an exceptional awareness and prioritization of workplace culture by both employers and employees. Culture is a company's "personality," including the behavioral expectations, practices, and other norms that influence how people interact both internally and on its behalf. Ignore it at your own risk. Recent research by Hired found that company culture is the second most important factor candidates consider ...
 
21 Simple Mindfulness Exercises to Improve Your Focus
08.02.2019
Start small. Start somewhere. How you do something matters more than what you do. When you are distracted, unaware of what you are doing, the end product suffers. Mindfulness is not just a state of mind?--?your (lack of) focus affects your craft. If greater well-being isn't enough motivation for you, scientists have discovered that mindfulness techniques improve self-control, objectivity, tolerance, enhanced flexibility, concentration, and empathy?--?you gain mental clarity. You probably know all this. But, also fear that I will tell you that meditation ...
 
Ohne Community Manager kein Modern Workplace!
07.02.2019
Der digitale Arbeitsplatz mit seinen Lösungen rund um Information, Kommunikation und Zusammenarbeit ist weiter auf dem Vormarsch: Höhere Reichweite und Verfügbarkeit, Flexibilität, Mitarbeiterproduktivität, Unterstützung agiler Arbeitsweisen und Katalysator für den kulturellen Wandel hin zu weniger Hierarchie und dafür mehr Kooperation und Netzwerk - es gibt eine Vielzahl von Gründen, warum Unternehmen ihren Mitarbeitern moderne Technologien bereitstellen. In nahezu allen Organisationen - vom KMU bis zum DAX-Konzern - bildet der Software-Baukasten Office ...
 
Mixed-Office: 7 Faktoren für eine perfekte Arbeitsumgebung für Wissensarbeiter
07.02.2019
"Was ist eigentlich die perfekte Arbeitsumgebung für Wissensarbeiter?" fragt The New Worker Bastian Wilkat und ruft in seiner Blogparade dazu auf, sich zu dieser Frage Gedanken zu machen. Also: "Was ist eigentlich die perfekte Arbeitsumgebung für Wissensarbeiter?" "Mixed-Office" sage ich! Statt klassisches Office oder Home-Office oder - Vertriebler lässt grüßen - ständig unterwegs wird die Mischform die Zukunft sein. Wobei die Ausprägung von Mixed-Office variieren wird. Mixed-Office statt Home-Office Wissensarbeiter sind Wissensteiler 7 Faktoren für ...
 
Why many big agile transformations fail
07.02.2019
A long, long time ago, smartasses in IT came together in UTAH and gave birth to Agile, the manifesto and its principles. Ever since, the world is changing and companies want to embrace the Agile way of working. The effect of implementing an Agile framework, like e.g. Scrum, is that it puts your organisation upside down. It breaks down the silos while creating cross functional teams. It changes the culture and often, that's the moment when C-level takes back the command and restart controlling because it seems like everything is so unstructured. I've ...
 
A seamless working and learning environment
07.02.2019
At the heart of a seamless working and learning environment is your organisation's social collaboration platform. A collaboration tool, like Slack, that supports team working is ideal for this, as it used by teams and groups to underpin their work. Slack has become very popular tool and has rapidly risen up the Top Tools for Learning list. In May 2018 Slack announced it had 8 million daily active users across 500,000 organizations, with 77% of the Fortune 100 having adopted it. Meanwhile Microsoft Teams (the team hub space within Office365) is also increasing ...
 
Change Perspectives and Dissolve Resistance
07.02.2019
Have you ever been in a meeting where the topic of discussion was "Why are they resisting our change?" Me too. What did you discover? Chances are good you discovered all the reasons you and your team think the people are resisting. Chances are also very good that what you think is a bunch of self-serving nonsense. (Harsh, but true!) There's a better way to break through the so-labeled "resistance" and move your change forward: You ask the people you think are resisting for their perspectives on your change. In my book, Everyone is a Change Agent, ...
 
The State of Work Life Balance in 2019: What we learned from studying 185 million hours of working time
07.02.2019
With the power to fit our workday into our pocket and the unrelenting rise of "always on" work culture, its no wonder so many people struggle with work life balance. According to a Harvard Business School survey, 94% of service professionals put in 50+ hours a week. And while some people claim long hours are necessary, study after study shows that when we lose work life balance, everyone suffers the consequences. Once we pass a certain threshold of working hours, our sleep starts to become impaired; we're more likely to feel depressed and stressed; and ...
 
Digitale Bildung in Unternehmen: Übernehmt mehr Verantwortung!
06.02.2019
Mit der Weiterbildung ist es oft wie mit guten Vorsätzen am Jahresanfang: Erst ist man euphorisiert, dann ernüchtert und zum Schluss wird es eine Quälerei. In Sachen digitales Know-how scheinen Führungskräfte und Politiker gerade die euphorische Phase zu durchlaufen. Da viele gerade die digitale Weiterbildung als den Schlüssel zum Erfolg in der digitalen Welt propagieren. Aber egal wie laut sie rufen, nur die Wenigsten wird das zum Handeln bewegen. Warum? Weil wir Führungskräfte erst einmal unsere Hausaufgaben machen sollten, indem wir uns fragen, wie ...
 
In der Next Economy ist Höchstgeschwindigkeit Dauerzustand
06.02.2019
Die Next Economy? Das ist eine Tempowirtschaft, in der sich menschliche und künstliche Intelligenzen miteinander verbinden. Überleben werden in diesem Kontext nur solche Organisationen, in denen permanenter Wandel möglich ist. Hier ein Innovatiönchen und dort ein Klacks Tünche, um sich einen modernen Anstrich zu geben? Das reicht nicht. Verbale Aufgeschlossenheit bei anhaltender Verhaltensstarre? Ist tödlich! An einer neuen Managementlogik kommt niemand vorbei. Kunden folgen der Technologie schneller als die Unternehmen Adaptive Unternehmensstruktur ...
 
Workplace Colleagues Can Kill Us With Too Much Collaboration - DON'T BECOME ONE!
06.02.2019
Learning to navigate and manage the intense rise of collaborative demands in today's workplace is a skill that is necessary to survive and thrive in today's world. Setting limits around the time you devote to multiple projects and multiple co-workers is essential to not burning out. In addition, being wary of identity triggers that lead us to jump into collaborations is as or more important than managing email, meetings and calendars today. (Learn more about how to be an effective team player without burning out by reading this Wall Street Journal Article ...
 
Toxic Meetings = Corporate Torture (Here's How To Fix Them)
06.02.2019
You probably attended one, maybe more, this week. Was it a department meeting, a one-on-one meeting, an update meeting, an alignment meeting or a meeting in another disguise? Whatever, it's a meeting. And was it completely useless and boring, and a waste of your precious time? In our old corporate jobs we were constantly kidnapped by this frustrating exercise. It felt like a 21st century form of torture. The biggest frustration is the uselessness and inefficiency of most meetings. Which is why a columnist in The Economist recently proposed a cynical ...
 
Recognising the resistance
06.02.2019
A lot of change advice focuses on dealing with resistance to change. Indeed a lot of debate amongst change agents is about dealing with resistance. It's a common perception that "people don't like change" and as a result most leaders get ready to answer questions about their change as part of their preparation in order to head off resistance early. Despite that we still see debate about change resistance. So if we are all prepared and have the answers in advance yet we still get resistance then thats a "whole load of people that shouldn't be on ...
 
The Salt in the Broth, Warm Data and Systems Change
06.02.2019
Is there space in the keyboard strokes for the pink of life? Assembling letters into words and images that reach into feelings, inviting memories, things once known, regrets, and touching the purple bruises of this moment. Is there a chance now to say what we have known and previously tried not to voice? People will demand clarity, accessibility, direct-ness. They will tut-tut and brush off the brushstrokes that do not have the ring of sterility and know-how. I apologize. I do not mean to be incomprehensible. I am not itching for cleverness, or decorative ...
 
Zwischenruf im Echoraum: Rückkehr des Analogen?!
05.02.2019
Der Zukunftsforscher Matthias Horx prophezeit uns eine "Rückkehr des Analogen" - oder besser gesagt: eine Digitalisierung 2.0, in der herkömmliche Kommunikationsregeln wieder stärker greifen. In Fachdiskussionen zu "Digital Workplace" und "New Work" lässt sich eine solche Trendumkehr in Ansätzen bereits beobachten. Dagegen wird die öffentliche Debatte immer noch von der Macht der Algorithmen bestimmt. Die Verantwortlichen in den Unternehmen sollten sich für den Wandel rüsten und ihre Content-Marketing-Strategien überdenken. An dieser Stelle kommentiert ...
 
Papierfreie Ablage: Das klappt in jedem Büro
05.02.2019
Die Idee, allmählich immer mehr auf Papier zu verzichten, gefällt vielen Office-Managerinnen und -Managern. Aber wie fängt man das an? Am besten mit einem kleinen Startprojekt, raten Experten. Die besten Tipps. Es ist noch gar nicht so lange her, da haben wir alle 36er-Filmrollen aus der Kamera gekurbelt und zum Entwickeln gebracht. Für die meisten ist es inzwischen ebenso selbstverständlich, Bilder für Abzüge digital auf einen Stick zu ziehen oder einen Link zum Bilderordner in der Cloud an die Freunde zu verschicken. So lässt sich jede Erinnerung unkompliziert ...
 
If you want to spread WOL in your organization, consider this
05.02.2019
Bosch & Daimler quickly recognized they would need help. The grassroots WOL movements they built had taken root, leading to support from management including board members. But how could they scale? One element of their strategy is to train WOL Mentors, internal people who can support and spread Circles. The first certification workshop, which took place over a year ago, was something of an experiment. The training has evolved since then, and now you can participate in the best version yet. The main idea The point of WOL Mentor Training is to equip ...
 
Why organizational network analysis and people analytics are the ingredients for successful change initiatives
05.02.2019
You are responsible for making a success out of a change initiative at your organization. The books and articles you have read in the past make you a bit frightened with this responsibility, because the literature is more about the failure of change than the success of it. And if you then finally found a success story, can it be adopted to your specific organizational context, cultural norms and expectations? Most of the change methods are designed for the past. These methods worked well in situations where command-and-control or top-down was still king ...
 
Treat your employees like your customers: A Case for a New Company Culture
05.02.2019
The shift to the digital age, as well as increased competition, is changing the way we need to act to retain talent: that's why creating a true 'company culture' to unleash each employee's potential is key to a company's success. Traditionally, big corporations used to see their employees mainly as the 'workforce' responsible for the product. This old, outdated perspective needs to change as soon as possible as expanded access to knowledge and the spread of cross-functional roles, means that employees today are much more than just a production unit - ...
 
People need Exemplarity, not Perfection!
05.02.2019
Each time I meet a CEO or other high-ranking Officer, who's had the insight that the Disruption Economy requires her organization to transform itself and wants it NOW, my question comes as early as it can in the dialogue: "How badly do you want this change to take place? It is not just a matter of strategy, processes or organization. That is the easy bit. If you truly mean change, what spectacular change are you prepared to demand from yourself? Your people will not believe that change is around the corner, if they do not see you spectacularly change. ...
 
Arbeitswelt gestalten - Interview mit Katharina Krentz
04.02.2019
Katharina Krentz ist Senior Consultant New Work & Digital Collaboration bei der Bosch Gruppe. Dort verantwortet sie u.a. die unternehmens-spezifische Entwicklung der Methode "Working Out Loud". Ihre Begeisterung für digitale Zusammenarbeit und vernetztes Lernen trägt sie längst über die Unternehmensgrenzen hinweg in die Welt. Sie ist als Speaker und Trainerin aktiv, um Firmen zu unterstützen, neues Arbeiten aufzubauen. Welche Mission verfolgst Du? Was möchtest Du vorantreiben? Was soll sich verändern? Mit welchen drei Hashtags lässt sich Deine Mission ...
 
Geschäftsmodelle: Halbherziger Kurs Richtung Digitale Transformation
04.02.2019
Unternehmen fokussieren sich bei der Digitalisierung auf kurzfristige Effizienzvorteile. Eigentliches Ziel ist die kontinuierliche Unternehmenstransformation. Unternehmensentscheider aus der Region DACH sind sich durchaus darüber im Klaren, dass die Digitalisierung nicht abgeschlossen ist, sondern gerade erst richtig angefangen hat. In der Studie "Digital Value"von Horváth & Partners äußern die befragten Manager auf C-Level-Ebene hohe Erwartungen, was die Vorteile des fortschreitenden digitalen Wandels angeht. An erster Stelle der Wunschliste stehen ...
 
Lass die andern sich verändern...
04.02.2019
Der erste Monat des neuen Jahres ist schon wieder vergangen und wir waren viel unterwegs. Positiv gesehen, denn wir konnten erneut tolle neue Menschen kennenlernen, andere Sichtweisen einholen, Diskussionen über HR führen und uns auch einmal abseits des Tagesgeschäfts über ganz fremde Dinge austauschen. So entstehen bei uns die verschiedensten Projekte, das aber nur ein "Nebeneffekt" Rande... Das bringt wohl auch der Januar mit sich: Eine spannende Atmosphäre mit viel Zeit für´s Netzwerken, neuer Power und Energie und viel mehr Lust auf Change. Nicht ...
 
7 Ways Chatbots Help Digital Workplace Workers
04.02.2019
At the Gartner Application Architecture, Development and Integration Summit in Mumbai last year, Van Baker, a research vice president at Gartner, told the audience that by 2020 over 50 percent of medium to large enterprises will have deployed product chatbots, which use artificial intelligence (AI) to mimic human conversations. As a result of their ability to use natural-language processing (NLP) to map a spoken or written input to an intent, chatbots are rapidly entering the digital workplace. Chatbots in Digital Workplaces Chatbots suit the types of ...
 
"Taking responsibility for our own work and learning"
04.02.2019
"To a great extent PKM [personal knowledge management] is about shifting responsibility for learning and knowledge sharing from a company to individuals and this is the greatest challenge for both sides. Companies should recognise that their employees are not 'human resources', but investors who bring their expertise into a company. As any investors they want to participate in decision-making and can easily withdraw if their 'return on investment' is not compelling. Creativity, learning or desire to help others cannot be controlled, so knowledge workers ...
 
Change Resistance is So 20th Century
04.02.2019
In Lean thinking, one of the most recognizable wastes is production of defects. Something that requires a rework or is missing a part is considered a defective product or service. As an organizational change manager, I have participated in my fair share of resistance management planning, managing resistors, and deploying resistance mitigation solutions. These activities always bother me a bit because managing resistance seems reactive, lagging, and wasteful - like we missed doing something right in the first place. To me organizational change that causes ...
 
In which direction KM will develop?
04.02.2019
I've recently read an article from Erin Anastasia Murpy on LinkedIn. Actually, she's got my attention on Twitter ?. This starting two sentences already show an example how we receive the information (data, knowledge), how we communicate and how we build up our networks. She inspired me finally to write about my 30 years experiences in KM in a very special environment: the Nuclear Industry, where the knowledge is the most valuable resource. Let's start from the beginning of my KM journey: at the very first time I've heard about KM in 1999, during my MBA ...