Social Business Digest
by caro

#socbiz
Curated hints on Digital Transformation, Enterprise 2.0, Enterprise Social Networks, Social Intranets, Social Collaboration, Knowledge Management, HR 2.0, ... and all the rest
Dr.-Ing. Carsten Rose – Effective: 22.06.2018 21:00
Social Business Digest by caro - Week 25/2018
 

Week 25/2018

 

"Wir brauchen Mitarbeitende, die unpopuläre Meinungen vertreten."
22.06.2018
QUER GEFRAGT - 11 Fragen an den Vorstandsvorsitzenden der Otto Group Alexander Birken. Welche Auswirkungen von New Work bekommt die Otto Group zu spüren? Brauchen wir in Zeiten von New Work mehr oder weniger Führung? Wie wichtig sind Querdenker? Und welche Rolle spielt die Unternehmenskultur? Diese und weitere Fragen haben wir Alexander Birken, seit dem 01. Januar 2017 Vorstandsvorsitzender der Otto Group, gefragt: Herr Birken, wie wirkt sich New Work aktuell auf die Otto Group aus? Welche Veränderungen gibt es im "Daily Business" und welche Auswirkungen ...
 
Building an army of ESN champions
22.06.2018
was reminded this week that it was just over 2 years ago that we launched the Hub, our global enterprise social network here at KPMG. Thinking back those early days I remember both the excitement and trepidation that I felt as I tried to imagine what the organisation would look like with everyone using our new social platform. One topic I kept coming back (and still do) to time and again was that we would need to recruit an army of Champions to help us sell the story of the Hub and to build momentum across our global network. Yes we had a model for rolling ...
 
Morten Dal: Boost Digital Workplace ROI with Upfront Investment in Training and Marketing
22.06.2018
As Morten Dal likes to observe, unless organizations fully address the human element in their digital workplace projects, simply changing technologies, infrastructure and processes alone won't result in long-term and lasting change. "It is all about people," he said. "And how to best enable managers and employees to work effectively when they communicate, collaborate and share best practice." Dal is currently internal communications manager for international Danish jewelry manufacturer and retailer PANDORA, which he joined in May 2015. At PANDORA, he ...
 
4 Digital Transformation Hacks
22.06.2018
Digital transformation is a hot buzzword these days, and, like all buzzwords, it's often misunderstood. Rarely do people appreciate what it takes to truly digitally transform their organization. And while succeeding with digital transformation requires more than reading a CMSWire post, there are some quick-win concepts you need to master if you hope to take the plunge and help your organization digitally transform. Focus on Process Over Technology Center Digital Transformation Efforts on the End User Prioritize Initiatives By Following the Money Trail ...
 
These are the three things to invest in to build employee loyalty
22.06.2018
Before you consider a new benefit or program, think seriously about these three key areas. At a time with exceptionally low unemployment levels, Glassdoor research says that more than one-third of employers expect more employees to quit this year. How can you retain them? By making the right investments, says Abbey Louie, founder of Élan Consulting Group, LLC, a Meridian, Idaho, leadership consulting firm. So before you consider a new benefit or program, think seriously about investing in three key areas. Create a great employee experience - even when ...
 
Imagine a company with no leaders - I mean NO leaders!
22.06.2018
During the last two years, I have been working in Innovisor - a leading organizational network analysis company that turns the informal networks of employees into a competitive advantage. After I have seen this being applied in many different companies across all kind of industries while having +15 years of leadership roles, I have developed some loose thoughts on how we can build future organizations. In this short article, I will introduce you to some of these thoughts as an inspiration to a new way of thinking about organizations. What do companies ...
 
Wie sich die Rolle des Intranets verändern wird
21.06.2018
Das Intranet befindet sich im ständigen Wandel. 2004 startete bei vielen Unternehmen die Intranet-Ära als redaktionell geführte Top-Down Plattform. Seitdem sind Bausteine wie Mitarbeiterbindung, Wissensmanagement, Agilität und weitere Elemente dazu gekommen. Das Intranet befindet sich im ständigen Wandel. 2004 startete bei vielen Unternehmen die Intranet-Ära mit einer redaktionell geführten Plattform, die zumeist durch Top-Down Informationen der Unternehmensredaktion gespeist wurde. Seitdem sind Bausteine wie Mitarbeiterbindung, Wissensmanagement und ...
 
The 9 things in internal communications that are crushing corporate productivity today
21.06.2018
In a workplace filled with unique characters, misunderstandings, and communication, failures are bound to happen from time to time. We are, after all, humans with emotions and not data driven robots. However, taking the time to specifically work on workplace and team communication skills will not only help avoid hurt feelings and slow burning resentments, but it will also help build the rapport needed to increase overall productivity, things that are very important in creating a solid team that gets the work done. This all sounds reasonable enough, but ...
 
The Future of the Digital Workplace
21.06.2018
A new buzz has emerged around digital workplace tools. As a new entrant to the market four years ago, Slack burst onto the scene with a simple interface and powerful app integrations. It solved several unmet workplace needs. Soon after, Facebook made a splash with their Workplace tool launch, with early customers such as RBS creating more interest. Finally, Microsoft joined the fray last year with Teams - the jewel in the crown of their O365 ecosystem. Enterprise social tech is nothing new, but these new tools are achieving much faster adoption than ...
 
Diagnosing enterprise search
21.06.2018
When I do employee focus groups for clients on their digital workplaces, it takes around three minutes before somebody complains how awful the search is. Even if that isn't what I asked about. Everyone grumbles and empathises, and the conclusion is invariably 'it should just work like Google'. Trust me, it will never work like Google. For an intranet or digital workplace manager, it is tempting to blame the search engine or feel it is something for IT to solve. Trust me, that will never work either. What I want to share here is a diagnostic tool that ...
 
Preston Harris: The Modern Workforce Is Driving a Cultural Shift Toward Collaboration
21.06.2018
What Preston Harris finds most remarkable about the evolution of collaboration and communications technologies is the convergence that's taken place between the IT and end-user consumer worlds. "I started my career when remote communications consisted of a pager and a flip phone -- and we were very excited about that," he said. Then, the BlackBerry, with its keyboard, "transformed how we interact with small electronic devices" and next came smartphones which "have become the platform for a higher order of anytime/anywhere communication." Harris is currently ...
 
Bridging the Digital Skills Gap in the Digital Workplace
21.06.2018
An organisation's approach to learning is a key success factor in its digital transformation efforts, and we are seeing three areas of focus emerging as predictors of maturity: how an organisation bridges its digital skills and confidence gaps how an organisation encourages people to take responsibility for their own continuous learning how an organisation challenges and supports its senior people to become digital leaders Earlier this week I gave a talk at the Learning Technologies Summer Forum in London to share some of our experience and observations ...
 
Macht.Agilität.Erfolg? - Warum organisationale Agilität ganz oben beginnen muss!
20.06.2018
von Guido Bosbach - In dieser Überschrift stecken drei heute vielleicht mehr denn je bemerkenswerte und beachtenswerte Worte: Macht, Agilität und Erfolg. Ihr Zusammenspiel hat sich in den letzten Jahren so sehr verändert, wie sonst wenig im Managementdenk- und handwerk. Macht Ihre alten Insignien der Macht verlieren von Tag zu Tag an Bedeutung. Neue, andere Indikatoren treten an ihre Stelle. "Weiche" Auszeichnungen und Wahrnehmungen sind es, statt weithin sichtbarer Symbole. Machtvoll zu sein bedeutet, Reichweite und Einfluss zu besitzen. Doch das heutige ...
 
Unfähig & Unwillig? Prügeln! Fähig & Willig? Stark prügeln!
20.06.2018
von Gunter Dueck - Sind Mitarbeiter fähig oder willig? Es gibt eine klassische Führungssicht auf Mitarbeiter. Paul Hersey und Ken Blanchard regten seit 1969 an, Mitarbeiter in einem so genannten Reifegradmodell einzuordnen und dann entsprechend verschieden oder "situativ" zu führen. Dieses plumpe Modell ist ja ganz schön, aber es wird allerorten extrem pervertiert - und davor möchte ich hier als AUFSCHREI warnen. Das Patentrezept ist ganz einfach, es ist wie geschaffen für zweistündige Power-Workshops mit 700 Euro Teilnahmegebühr. Man klassifiziere jeden ...
 
7 key factors of successful digital transformation in the enterprise
20.06.2018
What it takes to make DX initiatives succeed within large, existing organizations...from someone who's done it firsthand. It's easy to find people who are interested in talking about digital transformation (DX). It's hard to find people who have experience and knowledge in doing it from the bottom up. Kevin McGuire (@potentiam_km) is one of those hard to find people. He built a DX team within a Fortune 100 financial services company from a team of 10, to a team of 70. I asked Mr. McGuire what it takes to make DX-type initiatives succeed within large ...
 
How to Create a Culture of Psychological Safety
20.06.2018
Why do employees sometimes remain silent when they should speak up? Do they fear consequences or repercussions? Do they feel like new ideas can't be respectfully considered without an onslaught of criticism about its inherent risks, a barrage of demands for a detailed project plan, or an insistence on immediate proof of an overinflated ROI? Put plainly, why do we hold back our potential contributions when we know a project or process is broken or headed for disaster? Because it's not safe to engage. The benefit of saying nothing tends to far ...
 
Why Your Company Should Look Within When Acquiring New Knowledge
20.06.2018
Which companies spend the most on R&D? Tech giants Amazon and Alphabet (parent company of Google) top the global list. These leading companies aim to discover more about artificial intelligence, robotics and other future game-changers. Designating a healthy portion of the financial pie to R&D is considered a sound strategy for innovation these days, not just for tech companies, but also in pharma, automotive and other many industries. With substantial R&D budgets, companies seemingly have a better chance to not only grow innovations in-house ...
 
These are the 5 "super skills" you need for jobs of the future
20.06.2018
Work is changing, so to stay ahead you'll need to master these skills that you probably didn't learn in college. Chances are your job description has changed over the past five years. Or maybe your role didn't even exist a short time ago. The workplace of today and the future looks quite different due to technology, the economy, the environment, and politics, according to the Institute for the Future (IFTF), a not-for-profit think tank that helps organizations plan for the future. The evolving workplace is creating a skills divide, says Adam Miller, ...
 
'Working Smart' -- Defined by a Study of Over 5,000 Managers and Employees
20.06.2018
The phrase "work smarter, not harder" has been thrown around so much that it has become a cliché. I mean, who wants to "work dumb"? Unfortunately, from time to time, many people, including myself, do just that. It's not because we want to work dumb; it's because we don't know exactly how to work smart. When I first searched for advice on how to work smarter, I arrived at a picture that was incoherent and overwhelming. Prioritize. Delegate. Keep a calendar. Avoid distractions. Set clear goals. Execute better. Influence people. Inspire. Manage up. Manage ...
 
How to Rethink Work in an Era of AI and Digital Automation
20.06.2018
MIT economist, Daron Acemoglu, says we're not facing an imminent end of work, but we need new roadmaps. Few can deny that there will be huge social, political, and economic transformation as a result of AI, robotics, and digital technologies. But there are many uncertainties about how those changes will play out, especially in the critical area of economics. Does it mean the end of work? Massive job loss? Lower wages? Slower growth? And what about productivity? From a historical perspective, we have been at similar crossroads before said MIT Economics ...
 
Wie große Unternehmen wendig wie ein Start-up werden
19.06.2018
Um mit dem Innovationstempo der Start-ups mithalten zu können, müssen Konzerne flexibler werden. Bosch und Deutsche Bahn haben es ausprobiert. Die Glaswand des ehemaligen Chef-Büros ist übersät mit bunten Post-its. Davor versammeln sich jeden Dienstag und Donnerstag 15 Mitarbeiter des Bosch-Geschäftsbereichs Power Tools, um das abzuhalten, was sie ihr "Stand-up-Meeting" nennen. Die Ingenieure, Finanz- und Marketingexperten sind spezialisiert auf Elektrogeräte für Heimwerker. Zusammen arbeiten sie an neuen Elektro-Schraubermodellen - von der Entwicklung, ...
 
Das Digital Transformation Hemmnis
19.06.2018
Auch wenn ich eigentlich immer weniger gerne darüber spreche, bekomme ich doch viele Fragen dazu, warum etablierte Unternehmen die technologisch bedingten Veränderungen in ihrem Umfeld regelmäßig verpassen und in den Hinterhalt geraten. Oft wird dabei auf das "Innovators Dilemma" verwiesen. Das greift in der heutigen Zeit meiner Meinung nach jedoch zu kurz. Kann ja eigentlich nicht sein Es erstaunt schon immer wieder, dass etablierte, große Unternehmen langfristig angelegte Veränderungen nicht zu erfassen scheinen und immer mehr ins Hintertreffen geraten. ...
 
Why collaborative thinking beats individual smarts
19.06.2018
Three decades ago Thomas Malone modernised how the business world thought about digital communications in organisations with a seminal paper, "Electronic Markets and Electronic Hierarchies". It was 1987, before the commercialisation of the internet, yet he and his co-authors predicted "an overall shift toward proportionately more use of markets -- rather than hierarchies -- to co-ordinate economic activity". Evidence confirming that thesis is now everywhere. His book "The Future of Work" in 2004 foresaw "hyperspecialisation" in business, which has also ...
 
Lessons Learned from Pruning Online Community Groups
19.06.2018
by Jeff Ross - I recently completed a significant cleanup of the groups in Buzz - our 40,000 member enterprise social network (ESN) at Humana for employees. It was a bit of a daunting task since I started the process with 1688 groups. It was a sure thing that many groups needed to be archived, deleted or merged in accordance with our group policy. This is a process we've gone through at least annually during my eight years as the Buzz community manager. It's incredibly boring and something that easily gets pushed aside in favor of other types of work ...
 
Six barriers to digital transformation; CIO strategies to conquer them
19.06.2018
CIOs are under pressure to help companies find their digital mojo, but challenges abound. Learn about the top six barriers to digital transformation - and how to vanquish them. As a global management and consulting firm that counsels clients about digital transformation, Accenture had to show its own mettle in remaking itself. That led to an aggressive pace of change over the past few years, said Merim Becirovic, Accenture's managing director of core infrastructure and business operations. Consider, for instance, this measure of success: Three years ...
 
Network visualisations show what we can and what we may know
19.06.2018
In 1928 Jacob Levy Moreno, a Vienna-trained psychiatrist who had recently emigrated to New York, developed an innovative way of identifying 'at risk' children. He analysed social patterns at the State Training School for Girls and the Riverdale Country School by asking students who their friends were, and charting their answers. The resulting graphs used geometric shapes to represent individuals and lines to indicate friendships: he called them sociograms. Noticing that two particular girls in the graph appeared isolated, he predicted that they would ...
 
Social Network Analytics: State of the Art
19.06.2018
Introduction In recent decades, the use of social media websites in everybody's daily life is booming. People can continue their conversations on social networking sites like Facebook, Twitter, LinkedIn, Google+, Instagram, etc., and share their experiences with their acquaintances, friends, family, etc. It takes only one click to update your whereabouts to the rest of the world. There are plenty of options to broadcast your current activities: by a picture, video, geo-location, links, or just plain text. Users of online social networking sites explicitly ...
 
Cultural Transformation of HR in the Digital and Cognitive Era
19.06.2018
We live in a challenging business environment. New and disruptive technologies arise at an incredibly fast pace. Workforce generations have very different expectations. Leaders' development cycles have been shortened to meet business needs, which seem to change almost every three months! And social media, the Internet of Things, and artificial intelligence are reshaping the way we interact with one another and the connected world. HR professionals are in the middle of all these changes, with an important role as curators of an organization's culture, ...
 
Versteckte Talente : Ich sehe was, was du nicht siehst
18.06.2018
Künstliche Intelligenz findet verborgene Talente von Mitarbeitern. Dafür müssen Datenbanken voll mit Informationen über jeden Einzelnen sein. Mancher fürchtet sich aber genau davor. Wer kann was im Unternehmen, vor allem im Bereich Forschung und Entwicklung? Der Technologiekonzern Continental wollte das genau wissen und hat dafür im vergangenen Jahr eine Datenanalyse zu den Fähigkeiten von rund 10.000 technischen Mitarbeitern an acht Standorten auf der ganzen Welt gestartet. Ins Radar des digitalen Abgleichs sind die hochspezialisierten Fachkräfte gerückt: ...
 
Alle #WOL len, aber können Sie auch?
18.06.2018
"JA, WOL ist toll" Gleich vorab, damit keine falschen Eindrücke entstehen: Working Out Loud finde ich eine tolle Sache. Es ist ein starker"Eisbrecher" verkrustete und althergebrachte, unwirksame Kommunikation in Firmen aufzubrechen und der notwendigen Kollaboration und Kommunikation neue Wege zu ebnen. Nicht ohne Grund nutzen die Mitarbeiter des Großteils der DAX 30 Unternehmen WOL. Die WOL Community, mit ihren unermündlichen Verfechtern der Methode macht einen tollen Job es weiter zu verbreiten. Es kann eine sehr gute Grundlage für Enterprise Social ...
 
Agiles Arbeiten 5 - Jenseits der populären Methoden und dennoch agil
18.06.2018
Wir wissen ja alle, dass die schöne, neue Arbeitswelt voller neuer Wörter und Methoden ist. Wenn wir uns alleine das Realitätsuniversum Agil anschauen, dann treffen wir hier so viele Ansätze, dass man doch recht schnell die Übersicht verliert. In den letzten Beiträgen haben wir uns von der Basis für Agil über die Methoden bis hin zu den Umsetzungsmöglichkeiten für Organisationen beschäftigt. Wir haben sozusagen eine Reise von den Grundlagen zu den großen Plateaus der Umsetzungen gemacht. Dabei haben wir uns die offensichtliche Landschaft angeschaut. ...
 
Are Senior Managers Out of Touch With Workers Digital Needs?
18.06.2018
With enterprise workers using digital technology in the home on a daily basis, many workers believe that the organizations where they work are not keeping up with their digital needs and are out of touch, according to recent research from Gartner. Digital Disconnect The research is the result of a survey of 3120 workers (fee required) in the US, Europe and Asia/Pacific on their attitudes to technology, their engagement with work and their satisfaction with the applications that they are given to achieve professional goals. It showed that less than 50 ...
 
Working Out Loud for social change - A different approach
18.06.2018
During my WOL journey I have been intensely studying the subject of enabling and embracing change in both professional and social settings. I have come across a very powerful quote by Mahatma Ghandi: "Be the change you want to see in the World." We are, however, sometimes so consumed by the daily activities that we don't even have time to think about what change we want to see in the world, and much less find the time and strength to take action towards it. Prof. Dr. Otto von Scharmer, senior lecturer at MIT Sloan, in his book Theory U analyzes what ...
 
Your People Model for Digital Transformation Success
18.06.2018
Digital transformation is not more different than any other transformation or change initiative. Even though this buzz word signals something new, we need to learn from the mistakes we have made with any other change initiative. It's becoming more apparent that being a digital organization does not only mean having digital tools and processes to strengthen the operations within the organizations. Well known publishers and companies are calling for a Digital Transformation Culture. So, rather than only to look at the digital structure, organizations should ...
 
Business success stories of digital transformation that will leave you thinking
18.06.2018
Companies are now progressively launching more and more digital enterprises in order to grow. There are many success stories related to business who invested more in digitalisation. Companies are now progressively launching more and more digital enterprises in order to grow. There are many success stories related to business who invested more in digitalisation. As such, this trend is gaining more attention now. Last year, around 2,600 Chief Information Officers (CIOs) surveyed said they are currently allocating 18 per cent of their budgets to digital ...
 
Ten Agile Axioms That Make Managers Anxious
18.06.2018
by Steve Denning - "If at first an idea is not absurd, there is no hope for it." -- Albert Einstein In June 2018, a time when "Agile at Scale" is emblazoned on the front cover of Harvard Business Review, the management journal with quasi-papal status, the era when managers could confidently ridicule agile management practices is fading fast. Instead, most managers have themselves grasped the need to be agile: a recent Deloitte survey of more than 10,000 business leaders across 140 countries revealed that nearly all surveyed respondents (94%) report that ...