Social Business Digest
by caro

#socbiz
Curated hints on Digital Transformation, Enterprise 2.0, Enterprise Social Networks, Social Intranets, Social Collaboration, Knowledge Management, HR 2.0, ... and all the rest
Dr.-Ing. Carsten Rose – Effective: Fri, 07 Dec 2018 19:00:00 +0100
Social Business Digest by caro - Week 49/2018
 

Week 49/2018

 

Cloud Office ist Treiber für den Digital Workplace - aber Digital Workplace muss mehr sein!
Fri, 07 Dec 2018 18:00:00 +0100
Letzte Woche habe ich ein Fazit aus einer kleinen Trend-Analyse zur Entwicklung der Digital Workplace Technologien auf LinkedIn veröffentlicht. Das Fazit lautete: Cloud Office weiterhin als zentraler Treiber der Digital Workplace Projekte in 2019. In mehr Worten zusammengefasst liest sich das so: Für mich im kommenden Jahr bestimmend sind die Integrationsbestrebungen in eine für den Mitarbeiter einheitlich wirkenden Digital Workplace Umgebung. Der Treiber der Digital Workplace Konzepte ist weiterhin dabei die "Cloudification" der Produktivitätswerkzeuge ...
 
Kill a stupid rule!
Fri, 07 Dec 2018 18:00:00 +0100
Peter diskutierte mit dem Führungsteam eines großen Herstellers für Industrie- und Gebäudetechnik über die Geschwindigkeit und Kundenzentriertheit der Organisation. Irgendwann fiel dann dieses Wort. Ein sehr schlaues Wort! Plötzlich war Stille. Peter konnte den versammelten Gehirnen sozusagen bei der Arbeit zusehen, er konnte es fast rattern hören. Die gesamte Führungsmannschaft dachte nach. Dann stellte Peter eine konkrete Frage. Die Antwort der Führungskräfte unter allseitigem Nicken: Etwa sieben bis acht. So hoch! Ab diesem Moment waren alle im Raum ...
 
Game Changer Kommunikation: Warum Transparenz im Unternehmen entscheidend ist
Fri, 07 Dec 2018 18:00:00 +0100
Innerhalb eines Unternehmens Transparenz walten zu lassen und richtig zu kommunizieren, ist nicht nur wichtig, sondern kann auch ein wahrer Game Changer sein. Zahlen Kommunikation und Transparenz doch entscheidend auf Zufriedenheit und Motivation aller Mitarbeiter und damit auf wichtige Erfolgstreiber für ein Unternehmen ein. Sich diese Transparenz jedoch nicht nur auf die Fahne zu schreiben, sondern auch tatsächlich bewusst umzusetzen, ist gar nicht so einfach - das haben wir bei unserem ersten Unternehmen Flaconi zu spüren bekommen und merken es bei ...
 
The number one critical skill set
Fri, 07 Dec 2018 18:00:00 +0100
"Imagine you're trying to fix a problem, dealing with a crisis, or even just replying to someone, responding to a query, thinking about a possible solution. Most people deal with the issue at hand. That's great already! But if your KM meta reflex kicks in, all of a sudden you see another arc: Hold on a minute! Is this a one-off? Or something likely to happen again? What can I do here and now that will not only help in the moment, but save time for me, and possibly others, in the future? THAT is the meta reflex that gives you an edge. And it's personal ...
 
Dynamics of Effective Teams
Fri, 07 Dec 2018 18:00:00 +0100
Building on the success of the Oxygen project, where Google has been exploring the characteristics of good leadership, in 2012 they launched Project Aristotle, using the same data-driven methodology to unravel the mystery of effective teams. The name says it all, because Aristotle is known, among other things, for his saying that the whole is more than the sum of its parts. And at the same time this also describes the essence of the results of this investigation: a group of superstars does not necessarily become an effective team. Super Chickens In her ...
 
If you want an open company culture, start this one habit
Fri, 07 Dec 2018 18:00:00 +0100
In the '90s, we used to think of blogs as online diaries, filled with oversharing and bad graphic animations. But since then, they've grown into a full-blown industry. Influencers are now able to make whole careers out of successful blogs and it's difficult to find a company that's not using a blog as part of its marketing strategy. There are more than 520 million blogs hosted on Tumblr and WordPress alone and, believe it or not, Twitter and Facebook are even considered "microblogging" sites. Blogging is a central way that we communicate with each other ...
 
Generations At Work: Persistent Myths Vs. Actual Science
Fri, 07 Dec 2018 18:00:00 +0100
In an article for Forbes Magazine, we busted the persistent myth that different generations have different needs and desires at work. Back then we were talking about popular-press articles claiming that, for example, Traditionalists are believed to be conservative, Baby Boomers materialistic, Generation Xers individualistic, and Millenials socially conscious, cynical and narcissistic. In our article we argued, based on our experience with clients, and some common-sense reasoning, that those generalizations are nonsense, and largely ill founded. However, ...
 
The antidote to civilisational collapse
Fri, 07 Dec 2018 18:00:00 +0100
An interview with the documentary filmmaker Adam Curtis. "It's 'fuck off' to everything," says Adam Curtis (pictured below), describing public sentiment today. The British documentarist sees himself as an optimist amid dystopians, and as a classical journalist whose medium happens to be film. For 30 years he has produced a rich body of documentaries on politics and society for the BBC--and in the process, has emerged as a cult-hero to young thinkers trying to comprehend a chaotic world. The films themselves are a collage of archival footage, words on ...
 
Ihr Wunschthema #1: Zusammenarbeit konkret neu gestalten
Thu, 06 Dec 2018 18:00:00 +0100
Unter dem Titel "Weihnachtszeit - Wunschthemenzeit" hatte ich Anfang der Woche dazu aufgefordert, mir Problem- und Fragestellungen zukommen zu lassen, um Ihnen meine Perspektive in Form eines Blogbeitrags zu geben. Ein Thema, dass mehrfach genannt wurde, ist die so oft gestellte Frage nach einem Leitfaden für die Umsetzung neuer Wege und die Verankerung in den Köpfen der Menschen in Führungs- und Aus-führungspositionen. Spannend, denn genau das scheint heute doch kein Thema mehr zu sein. Es gibt so viele öffentliche Beispiele, die leicht übernommen werden ...
 
Was macht effektive Teams aus?
Thu, 06 Dec 2018 18:00:00 +0100
Aufbauend auf dem Erfolg des Projekts Oxygen, mit dem Google seit 2010 untersucht, was eine gute Führungskraft und gute Führung ausmacht, startete dort 2012 das Projekt Aristoteles, in dem mit derselben datengetriebenen Methode das Geheimnis effektiver Teams gelüftet werden sollte. Der Name ist Programm, denn Aristoteles ist unter anderem für seinen Ausspruch bekannt, dass das Ganze mehr ist als die Summe seiner Teile. Gleichzeitig beschreibt das auch die Essenz der Ergebnisse dieser Untersuchung: Aus einer Gruppe von Superstars wird noch lange kein ...
 
Lebenslanges Lernen I: Arbeit und Lernen gehören zusammen
Thu, 06 Dec 2018 18:00:00 +0100
Lebenslanges Lernen ist eine große Herausforderung unserer heutigen Zeit. Die Welt dreht sich so schnell, dass wir mit dem erlernten Wissen unserer Ausbildung nicht weit kommen. Schon wenige Jahre später verlangt nahezu jeder Beruf neues Wissen, das während des Studiums noch nicht verfügbar war. Was also tun in dieser schnelllebigen Welt, um die Mitarbeiter auf dem Laufenden zu halten? Was macht es so schwer ein Leben lang zu lernen? Für Kinder scheint es (zumindest außerhalb der Schule) kaum etwas Aufregenderes zu geben, als neue Dinge zu lernen. Als ...
 
Developing Today's Networked and Digital Leadership
Thu, 06 Dec 2018 18:00:00 +0100
Networked and Digital Leadership will be at the core of the 8th edition of Social Now, which is taking place in Lisbon on 6 & 7 June 2019. Here's why. Much is currently said about digital transformation; little is said about the role of leadership in transformation efforts. Even less is said about the need to promote a networked and collaborative way of working, one in which knowledge is created by the network, shared throughout the network and retained for the network. The need for Digital Leadership A CIO article describes digital transformation ...
 
Making the Case: The Business of Community
Thu, 06 Dec 2018 18:00:00 +0100
We've been researching community and engagement approaches for close to a decade at The Community Roundtable. What we've discovered is that community approaches allow organizations to change how they change, lead, and manage in a way that dramatically decreases operational costs while empowering individuals and increasing agility, adaptability, and innovation. Sound too good to be true? Community approaches do come with some challenges. Everyone needs to learn to give up control. The content and transactional approach to measurement needs to ...
 
Change the system, change the culture
Thu, 06 Dec 2018 18:00:00 +0100
The challenge of transforming large, complex organisations that have grown up around calcified hierarchies and process management structures is a hard one. There are no easy answers. It requires knowledge across various fields including technology, culture, psychology, org design, learning, networks, new ways of working, etc., so we should not be surprised that people often have different areas of focus or emphasis about where to start and what matters. But at some point, we have to face up to and challenge the core system that sustains the old and holds ...
 
Beware: This Hippo Kills Your Company!
Thu, 06 Dec 2018 18:00:00 +0100
Many traditional workplaces are threatened by HiPPOs. We're not talking about big animals here. We are talking about HiPPO as the acronym for Highest Paid Person's Opinion. What does this mean? It means decisions are often made by deferring to the opinion of the person with the highest pay grade. Simply, we tend to overlook the content of an issue to please the most senior person in the room. This is the HiPPO effect. And it causes real harm. The HiPPO effect A study at the Rotterdam School of Management found that projects led by junior managers had ...
 
We need to shift our focus from competencies to agency
Thu, 06 Dec 2018 18:00:00 +0100
Knowledge work is characterized by variety and exception rather than predictability and routine. Work corresponds more with art through creative and contextual engagements. It is impossible to separate a knowledge process from its outcomes. Knowledge work is about agency, human beings being more intensely present for each other. The focus is changing from generic skills to contextual presence, empathy and interaction. Instead of competences and skills, we should talk about agency. The most modern definition of work is an exchange in which the participants ...
 
Hört auf, Mitarbeiter wie Kinder zu behandeln!
Wed, 05 Dec 2018 18:00:00 +0100
Vieles wurde schon geschrieben und gesagt über die "artgerechte Haltung" von Wissensarbeitern im post-industriellen Zeitalter (nicht zuletzt auch hier). Reinhard K. Sprenger bringt es in seinem neuen Buch "Das anständige Unternehmen" (Amazon Affiliate-Link) auf die griffige Formel: "Hört auf, Mitarbeiter wie Kinder zu behandeln!" So banal und selbstverständlich diese Forderung klingt, so traurig und entmündigend ist die Realität in unseren Unternehmen leider immer noch. Erwachsene Leute organisieren Familien, sie bauen Häuser, sie übernehmen Verantwortung ...
 
Here's why grassroots initiatives pay off
Wed, 05 Dec 2018 18:00:00 +0100
More and more of the people I work with, have a second job: they engage in initiatives within our company such as grains or GROW2GLOW which is where I am active in. What drives us? Research from psychology has shown that nothing motivates people more than the experience of acting based on their own impulse. Conversations I had recently point to the following three key drivers for engagement in a grassroot initative: A sense of purpose and the urge to connect with the community The urge for autonomy and an impact created by ourselves Developing our personalities ...
 
Digital Workplace Reflections as We Head Into a New Year
Wed, 05 Dec 2018 18:00:00 +0100
A number of themes arose recently in conversations with peers at some local meetings and while presenting at an international conference. While they may seem like separate threads, together I think they get to the heart of the questions we should be asking of our digital workplaces: What capabilities do we need to enable our vision of a future digital workplace; what tools enable those capabilities and where they overlap then; what is the right tool for the job? Once we have the tools, and the solution design in place, how will we manage the change to ...
 
Unifying Communication Between Departments
Wed, 05 Dec 2018 18:00:00 +0100
Teach employees a few important points about interpersonal communication to improve time management throughout the company. When's the last time every employee in your company was in the same room at the same time? Even in the past few years, managers could answer this question by quickly flipping through their datebooks. But in the age of multiple offices, remote workers and cross-departmental teams, there's a more likely response: probably never. Global Workplace Analytics reports that approximately 20 to 25 percent of the global workforce works remotely ...
 
How to take charge of your learning and development
Wed, 05 Dec 2018 18:00:00 +0100
During several years, I have engaged in Harold Jarche's Personal Knowledge Mastery (PKM), especially via his PKM workshop. It has helped me not only to revise my methods on how to understand the world. It has also placed me in the driver's seat regarding how I seek information, make sense of it, and lastly share it. A clear example is my e-book "How to avoid information overload using social media tools: Steps to feeling calmer and smarter." It outlines the practical steps you can take to master the flow of information via Twitter, blogs, and other social ...
 
The No. 1 Reason Employees Say They've Stopped Learning Is Because They Don't Have Time
Wed, 05 Dec 2018 18:00:00 +0100
Busy, busy, busy, busy. In today's organization, speed has become a weapon against thoughtfulness and an employee's self-development plan. Time to market, time to innovate, and time to exploit are now bullets in the gun. And that gun seems perpetually cocked. In a world governed by the need for growth, employees are under stress to complete things as quickly as possible. Indeed, we now scurry from task to task and action to action in a continuous rootless state. A perpetual influx of meetings litters our calendars, at times from early morning to late ...
 
A New Social Contract for the Digital Age
Wed, 05 Dec 2018 18:00:00 +0100
Twenty years after the publication of my book, The Digital Economy, my publisher asked me to write an anniversary edition. That meant I had to do something that very few authors do, and far fewer enjoy: read my old work. It was a humbling experience. It caused me to reflect on how the world has changed since digital technology became such a crucial facet of the economy and our day-to-day lives. One aspect of the book that stood out was my analysis of the potential dark sides to this new "digital age." Overall, the book was quite upbeat about the promises ...
 
Next Stop, Uberland: The Onrushing Algorithmic Future of Work
Wed, 05 Dec 2018 18:00:00 +0100
As much as we all hate bosses, you have to admit they have gotten slightly better over the years. Frederick Winslow Taylor, the odd and efficiency-obsessed father of management theory, was fond of dispatching managers to stand over workers with stopwatches and direct their every movement as if they were trained animals. Reacting to the obviously soul-crushing nature of Taylorism, a wave of touch-feely business gurus in the 1960s aimed to inspire people into becoming more productive. This has led, over the course of the last few decades, to the insipid ...
 
Deutschland muss aus dem Wohlstandsschlaf aufwachen
Tue, 04 Dec 2018 18:00:00 +0100
Raus aus dem Mittelmaß! Wer auch immer den Kampf um den CDU-Parteivorsitz gewinnt, muss mit einer Agenda 2030 unser Land zukunftsfähig machen Deutschland im politischen Winter 2018: Rot und Grün wollen die Agenda 2010 von Gerhard Schröder rückabwickeln und für unsere Forschungsministerin - bislang auffällig unauffällig - ist das 5G-Netz "nicht an jeder Milchkanne notwendig". Die SPD? Fast tot. Die Grünen? Im Aufwind, aber nicht so fortschrittlich, wie die lässige Art von Robert Habeck vermuten lässt. Die AfD? Ein Rückschritt in die Steinzeit von Klapphandys, ...
 
Change or die!? | Und das Management bewegt sich doch!?
Tue, 04 Dec 2018 18:00:00 +0100
Es war (gerüchteweise) Galileo Galilei, der bezogen auf die Frage, ob sich die Erde um die Sonne drehe gesagt haben soll: "Und sie bewegt sich doch". Aber, wer ist es jetzt, der sich bewegt, von dem nicht klar war, ob er sich bewegen kann, oder doch lieber stirbt? Das Management (scheint) sich zu bewegen! Es scheint, als ob der Glaube, dass Unternehmen sich um Zahlen drehen sollten, statt um Menschen, ins Wanken gerät. Es scheint, als müssten Managementlehren neu geschrieben werden. Der Wandel von Management, der Art (in der englischen und deutschen ...
 
Working Out Loud: Die Bewegung entwickelt sich weiter
Tue, 04 Dec 2018 18:00:00 +0100
Working-Out-Loud-Praktiker haben sich in Berlin zum Barcamp getroffen und die Debatte um die Methode unter dem Hashtag #WOLC18 ins Netz getragen. Trotz des intensiven Erfahrungsaustauschs blieben manche Fragen zu WOL unbeantwortet. Ein Rückblick vom Personalmagazin. "Schön, dass man sich hier auf dem WOL-Camp persönlich sieht. Sonst kennt man sich ja nur von der Zweidimensionalität des Internets!" Die deutschsprachige Working-Out-Loud-Community trifft sich in Berlin vor der Kulisse der alten Schokoladenfabrik von Sarotti zum zweiten Working Out Loud ...
 
What's the best way to transfer knowledge from an SME to the rest of the organization?
Tue, 04 Dec 2018 18:00:00 +0100
There are many good ways for subject matter experts (SMEs) to share their knowledge. Here are five suggestions: Document proven practices and lessons learned Post, answer questions, share materials, and present in Communities of Practice (CoPs) and Enterprise Social Networks (ESNs) Create and contribute videos containing tutorials, nuggets, and stories Create and contribute documents to a knowledge repository Tell stories and conduct training on community calls, in apprenticeships and mentorships, and on recorded videos Here are ten suggestions for enabling ...
 
Research: To Get People to Embrace Change, Emphasize What Will Stay the Same
Tue, 04 Dec 2018 18:00:00 +0100
Common wisdom in management science and practice has it that to build support for a change project, visionary leadership is needed to outline what is wrong with the current situation. By explaining how the envisioned change will result in a better and more appealing future, leaders can overcome resistance to change. But our research, recently published in the Academy of Management Journal, leads us to add a very important caveat to this. A root cause of resistance to change is that employees identify with and care for their organizations. People fear ...
 
Learning to promote change with passion and compassion
Tue, 04 Dec 2018 18:00:00 +0100
As long as I can remember I have been engaged in changing the systems in which I have lived, studied and worked. Until my early twenties I was driven by passion alone, sometimes even anger, without any strategy or skills to channel it. My efforts to change what I perceived was wrong in my environment, were always met with a resistance as intense as my passion, ending often in punishment and my most thorough humiliation. In the mid 80's, I began to learn the Systemic and Field approaches to change, applied to individuals, families and organizations. My ...
 
Is Management Humane? Behind The Scenes Of The 10th Peter Drucker Forum
Tue, 04 Dec 2018 18:00:00 +0100
November 29 and 30 witnessed over 1000 people descending on Vienna, Austria for the 10th annual Global Peter Drucker Forum. Vienna was the birthplace of Drucker, who the British Library refers to as "the father of management thinking." Perhaps there is no better place in which to discuss what's wrong (and maybe even what's right) with current management practices. Billed as an event that would explore the "human dimension" of management, there were some hits and a few misses over the two days. A big miss was the unexpected absence of Clayton ...
 
Drucker Forum 2018: A Major Transformation Of Management Is Already Under Way
Tue, 04 Dec 2018 18:00:00 +0100
The world's leading management conference--the Global Peter Drucker Forum--met last week in Vienna Austria for its tenth annual get-together. This year, there was an even larger star-studded cast of eminent management speakers, thinkers and executives than in previous years. To signify the difference, the event was held in the Imperial Palace in Vienna Austria. The Forum's main theme was "Management--The Human Dimension." Before the conference, hopes were expressed that the conference might help "inspire a management movement towards more human-centered ...
 
42 - New Work Style: Change heißt Lernen - 160.000 Kollegen auf dem Weg ins Digitale Zeitalter
Mon, 03 Dec 2018 18:00:00 +0100
Transparenz und Partizipation sind zwei zentrale Elemente unseres Social Project Managements bei der Continental AG. Im Rahmen der Office 365-Einführung haben wir daher eine Lern- und Beteiligungskampagne mit dem Titel "42 - New Work Style" entwickelt, die unseren diesjährigen Beitrag zu den diesjährigen HR Excellence Awards darstellt. Mit dieser Kampagne wollen wir zeigen, wie es funktionieren kann, 160.000 Kolleginnen und Kollegen auf dem Weg in die neue digitale Arbeitswelt zu begleiten. Bereits im letzten Jahr konnten wir in der Kategorie "Mitarbeiterengagement ...
 
Erkennen von Pseudo Change Management
Mon, 03 Dec 2018 18:00:00 +0100
Viele Unternehmen, die vor der Herausforderung Digitalisierung stehen, wissen oft nicht, wo es anzusetzen gilt, welche Veränderungen vorgenommen werden, welche Tools beispielsweise in der Office 365 - Umgebung integriert werden müssen oder wie die Mitarbeiter abgeholt werden können. Die gute Nachricht: Es muss nicht so laufen. Sandra Brückner, Chief Solutions Officer der Pokeshot GmbH, erklärt im folgenden Artikel, wie Sie Pseudo Change Management bei der Implementierung von Office 365 im Rahmen von Digitalisierungsprojekten erkennen und das Ruder doch ...
 
Scheitern an der Digitalisierung: Die 7 Todsünden der Digitalisierung
Mon, 03 Dec 2018 18:00:00 +0100
Warum scheitern so viele Unternehmen an der Digitalisierung? Sie vermasseln jedes Projekt mit diesen typischen Fehlern. 1. Nur an die Technik denken "Wahnsinn, was diese neue Software alles kann." Aus dem diffusen Druck, vorn dabei sein zu müssen, führen manche Unternehmen neue digitale Lösungen ein - ohne vorher genau zu überlegen, welchen Mehrwert diese denn für Mitarbeiter oder Kunden bringen sollen. Ein neues Chatprogramm für die interne Kommunikation beispielsweise bringt aber nichts, wenn die Mitarbeiter bereits effizient auf anderen Kanälen kommunizieren ...
 
Diese drei Fragen sind besser als der Tischkicker im Büro
Mon, 03 Dec 2018 18:00:00 +0100
Manchmal verschleißen Wörter durch übermäßigen Gebrauch und hören sich dann an wie Bremsbeläge nach 60.000 km aussehen. Es ist ja angesagt, "digital", "agil" und auch ein bisschen "disruptiv" zu sein. Keine Vorstandsansprache ohne die Beschwörung dieser Dreifaltigkeit. Der Agilcoach darf dann für ein entstaubtes Arbeitsumfeld mit Sneakern und ohne Krawatte sorgen, wo alle per Du sind und Tischkicker, Sitzwürfel und Kaffeeautomaten zur Grundausstattung gehören ebenso wie flachgeklopfte Hierarchien, das Innovationslab und frisches Bio-Obst. Das alles ist ...
 
Six lessons about connection from a karaoke night out
Mon, 03 Dec 2018 18:00:00 +0100
Earlier this year, I went to a karaoke night in Chicago with my cousin, Angela. It was at little bar above a hamburger joint. There were props galore, a great sound system, a huge song library, a spotlight trained on the stage and a receptive audience waiting for the show to begin. Angela orchestrated the visit, including putting me on the list of people to sing. Without. Asking. Me. First. After first wishing a lightning bolt would come and strike down Angela, I immediately thought to myself: I can't do it. Too many people will be watching me. I'll ...
 
The Commitments: Self-Compassion, Wild Packs, Finding the Good
Mon, 03 Dec 2018 18:00:00 +0100
"The most insightful conversations about leadership are not coming from leadership conferences," I tweeted after reading some uninspiring Tweets about the leadership presentations at the Global Drucker Forum in Vienna. The irony wasn't lost on me that I had just wrapped up facilitating a leadership retreat for women executives. Not a conference. No experts. No thought leaders. (Geez, I hate that term; it's so 1990s. Just like a lot of assumptions about leadership.) Instead, it was a time for these CEOs, CFOs, and COOs to reflect, have honest conversations ...
 
Why is your agile transformation not working out as expected?
Mon, 03 Dec 2018 18:00:00 +0100
There is probably many reasons why your agile transformation is not having the expected impact, but I have made one observation that I believe plays a key role. Organisational habits. Your organisational habits are the ways you're employees work together (collaborate) and interact (communicate) with each other, while working towards a shared goal. Most companies, when embarking on an agile transformation, put the majority of their focus and energy into the new processes. They start the transformation without really understanding what it means to ...