Social Business Digest
by caro

#socbiz
Curated hints on Digital Transformation, Enterprise 2.0, Enterprise Social Networks, Social Intranets, Social Collaboration, Knowledge Management, HR 2.0, ... and all the rest
Dr.-Ing. Carsten Rose – Effective: 15.06.2018 22:00
Social Business Digest by caro - Week 24/2018
 

Week 24/2018

 

Soziale Reputation versus Kontrolle
15.06.2018
von Harald Schirmer - "Was nicht kontrolliert wird, wird nicht gemacht!" Ist das so? Hier wieder einmal ein paar "unfertige" Erfahrungen und ein etwas anderer Ansatz, um mit globalen, freiwilligen Netzwerken erfolgreiche Initiativen zu betreiben. Wer kennt diese "Weisheit" oben nicht. Nur wie sieht das in globalen, freiwilligen Netzwerken aus? Wer sollte oder kann überhaupt die Arbeit von über 1000 Kollegen in einem Netzwerk kontrollieren? In der Vergangenheit gab es dazu eine Antwort: Hierarchie - pro ca. 10 Mitarbeiter brauchts einen disziplinarischen ...
 
Karriere, Arbeit, Führung: 10 Trends zum Social Enterprise
15.06.2018
Vor allem Collaboration und Kommunikation machen ein Unternehmen zum Social Enterprise. Die Analysten von Deloitte beobachten, dass der Faktor Mensch immer mehr Gewicht bekommt - auch wenn die C-Level-Manager zu wenig miteinander reden. 73 Prozent der Studienteilnehmer erklären, dass die C-Level-Manager ihres Unternehmens nicht regelmäßig kommunizieren Unternehmen legen künftig mehr Wert auf die faktischen Erfahrungen eines Mitarbeiters als auf dessen formalen Karriereweg Das gesellschaftliche Vertrauen in Politik und tradierte Institutionen sinkt - ...
 
Working Out Loud: Die Bewegung, die digitalen Wandel ins Unternehmen bringt (Teil I)
15.06.2018
Überall ist die digitale Transformation schon längst im Gange? In Wirklichkeit tun sich Unternehmen schwer damit. Wer Silos aufbrechen und Prozesse transparent machen will, wer Wissensaustausch über Fachgrenzen hinweg und schnellere Ideenentwicklung will, wer also agil arbeiten möchte, der findet mit Working Out Loud einen Ansatz, der die Kraft hat, uns auf die Zukunft der Arbeit vorzubereiten. Der Hebel ist: Netzwerkkompetenz lernen. Bei Shell, IBM, Microsoft, Airbus, Bosch, Siemens, Daimler und BMW - um nur ein paar zu nennen - haben Mitarbeiter schon ...
 
Bridging the Digital Skills Gap in the Digital Workplace
15.06.2018
by Lee Bryant - An organisation's approach to learning is a key success factor in its digital transformation efforts, and we are seeing three areas of focus emerging as predictors of maturity: how an organisation bridges its digital skills and confidence gaps how an organisation encourages people to take responsibility for their own continuous learning how an organisation challenges and supports its senior people to become digital leaders Earlier this week I gave a talk at the Learning Technologies Summer Forum in London to share some of our experience ...
 
The digital transformation and the importance of humans
15.06.2018
What role will we as human beings play in the digital world? A world in which robots perform monotonous physical labor faster and with fewer errors than humans. A world in which artificial intelligence masters tasks that - just a short time ago - human beings alone could perform. Algorithms can now make more accurate diagnoses than doctors. And neural networks provide more accurate information about the maintenance status of trains and wind turbines than the engineers who developed and built them. Well-trained people now find themselves outperformed ...
 
Identifying Company Influencers
15.06.2018
Our partner public relations firm in Copenhagen, Kasper Westphal Pedersen, recently introduced me to a couple of principals from a management consulting firm there called INNOVISOR - which has an interesting tool for identifying the most influential people and collaboration networks in companies. It is called Organizational Network Analysis (ONA) and it's more effective than the traditional surveys used by many similar firms. It was thus intriguing for me to see an example of ONA at work and how it really made a difference. ONA uncovers actual collaboration ...
 
The High Stakes Of Rivalries At Work
15.06.2018
Whilst many workplaces today trumpet collaboration and cooperation among colleagues, a bit of rivalry is probably inevitable. When rivalries are intense, often the most common emotion is one of envy. A paper published a few years ago highlighted the destructive characteristics of envy, especially among employees with relatively large egos. "Suppose your supervisor gives your coworker a raise and not you, a raise you feel was given for an arbitrary reason," the paper says. "You would be more likely to undermine your co-worker as a means of expressing ...
 
Organisationale Agilität: Zukunftsthema Nr.1 für Management und HR!
14.06.2018
von Guido Bosbach - Mal ernsthaft: "Agil" ist doch echt anstrengend, oder? Agil scheint ja ohnehin schon immer und überall drin, dran und drum zu sein. In den letzten Wochen habe ich mich ja auch redlich bemüht, das Thema bei HR und im Top-Management besser zu verankern und die tatsächliche Relevanz (ja schon fast Brisanz) für diese Fokusbereiche in Unternehmen klar zu machen. Denn hier (ganz oben und ganz zentral) wird das Thema, das Unternehmen an vielen Stellen im Denken und Handeln, in seinen Grundsätzen und Regelwerken auf den Kopf stellt, bislang ...
 
Digitale Transformation: Bei der Digitalisierung etwas falsch verstanden
14.06.2018
Gut jeder fünfte Entscheider erklärt, die digitale Transformation abgeschlossen zu haben - ein gefährlicher Irrglaube, mahnen die Analysten von Forrester. Komplett verschiedene Arbeitsweisen in Unternehmen führen zu einem "Krieg" rund um Digitalisierung. In 37 Prozent der Unternehmen hat der CIO bei der Digitalisierung den Hut auf 56 Prozent der Unternehmen sehen sich mitten in der Transformation Kein Unternehmen werde je transformiert sein, Veränderung wir zu einem Dauerzustand Software, Cloud und neue Technologien sind keine Enabler, sondern Business ...
 
Warum wir so erschöpft sind
14.06.2018
Tagträume und andere Rezepte zum Überleben Vor Kurzem las ich im Interview mit dem Neurowissenschaftler Daniel Levitin, dass ein erwachsener Mensch heute fünfmal mehr Informationen aufnimmt, als noch vor 30 Jahren (Flow Nr. 12, S. 59). Ob in der Freizeit oder auf der Arbeit, die Dichte, die Schlagfrequenz an Informationen ist enorm angewachsen. Nicht verwunderlich, dass sich ein allgemeiner Erschöpfungszustand breit macht, den viele dann gern damit verbringen, ihr Hirn noch mehr zuzumüllen, mit dem was das Internet so bietet. Denn größer als die Erschöpfung ...
 
How to encourage team members to share their knowledge
14.06.2018
The foundation of anything great in this world comes from knowledge sharing. It's a fundamental way to make each other better when attempting to accomplish a common goal. Knowledge sharing among your employees can make the difference between barely scraping by and leading the way by innovation. If your employees aren't sharing as much knowledge as you'd like, it's time to plant the seed and watch that innovation grow. Through a Mentorship Program By Incentivizing Sharing With Regular Meetings and Gatherings Make Constant Communication Easy Incorporate ...
 
How to choose the right way to reach out at work
14.06.2018
Effective communication isn't just what you say - it's how you say it and who you're saying it to. We look at getting your communication methods right for your people and your workplace culture. In the digital age, the ways in which we can reach out to each other have multiplied. But the very wealth of choice - and the fact that much of this communication is at one remove - means we don't always choose the best way to send the message. Understand your workplace culture and reach out with the right tools at the right time Good communication is essential ...
 
The Confused CEO's Guide to 21st Century Organisations - a cartoon guide to business buzzwords everybody uses but no-one can explain
14.06.2018
by Virpi Oinonen - The Confused CEO's Guide to 21st Century Organisations is a cartoon guide to business buzzwords everybody uses but no-one can explain: agile, design thinking, organisational culture, innovation, complexity etc. The story is told through the eyes of a confused CEO who is trying to make sense of it all. Each chapter is also a stand-alone explanation. At a deeper level the book is about the paradigm shift, (argh, I used the word paradigm), that is happening in organisational thinking: we are slowly moving away from the idea of Tayloristic ...
 
Long-Term Value & Your ESN: Finding the Magic and Making it Stick
14.06.2018
You've got this shiny new thing called an enterprise social network (ESN). You've unwrapped the package, installed the batteries, read the instruction manual, and flipped the switch. Abracadabra! Poof! This thing is ON. You move forward with an awareness campaign, you train your users, and after the first few months you even have some metrics you can collect. But you still might be scratching your head, thinking, "How do I create long-term value with this thing?" Upper management is breathing down your neck, wanting to know how it's going, and by the ...
 
Worüber sich Kommunikatoren im Klaren sein sollten - und was sich deshalb ändert
13.06.2018
Zu einer guten Contentstrategie gehört interne UND externe Kommunikation. Egal ob Marketing, PR, interne Kommunikation oder whatever: Generell sollten wir Kommunikatoren uns immer darüber im Klaren sein, dass sich unsere Rolle ändert - jetzt und in Zukunft. Wir sind nicht mehr die, die mit der Tröte die Themen in die Welt posaunen, sondern werden mehr und mehr zu Moderatoren, die mit den Mitarbeitern die Inhalte gemeinsam gestalten. Wir sind auch Coaches, die Mitarbeitern für die sozialen Kanäle befähigen und beraten. Der Content kommt von den Kollegen ...
 
The 2 views of workplace learning: L&D and Employee
13.06.2018
It is now very clear that in many organisations L&D and employees view workplace learning very differently. Currently, it tends to look something like this: Screen Shot 2016-02-11 at 10.17.25L&D focus all their attention on creating and managing classroom training and/or e-learning. For them this is what workplace learning is all about - making sure people use the stuff they provide for them. The technologies they employ underpin this approach: e-learning authoring tools to create templated content, and a LMS to store all the usage data. Employees, ...
 
Leading Change from the Inside Out
13.06.2018
In an increasingly complex, matrixed, fast-moving world, leaders must demonstrate: the ability to set strategy, develop trusting relationships with others, and consistently do the right thing based on personal values - all at the same time. The renowned leadership expert Stephen Rhinesmith argues that successful leaders are holistic leaders who lead with head, heart and guts. They move leadership beyond strategic rational analysis, vision casting, and other mental functions of leadership and ask future leaders to lead with empathy and courage as well. ...
 
Leading with inner agility
13.06.2018
Disruptive times call for transformational leaders with a knack for addressing complex problems. To navigate effectively, we must learn to let go -- and become more complex ourselves. We live in an age of accelerating disruption. Every company is facing up to the profound changes wrought by digitization. Industry boundaries have become permeable. Data, algorithms, and artificial intelligence are changing the nature of forecasting, decision making, and the workplace itself. All this is happening at once, and established companies are responding by rethinking ...
 
The Dead End of the Agile Transformation
13.06.2018
by Marcus Raitner - Copying Spotify or simply implementing any other blueprint of an agile organization is a fundamental mistake. Not because the models themselves were poor, but because implementing a model of an agile organization that has been chosen or developed by a few managers, experts or consultants from top to bottom contradicts the essential principle of self-organization. Agile organizations are always emergent in the sense that they result from the cooperation of self-organizing teams towards a common vision and are constantly evolving. Therefore, ...
 
Digital Eats Culture for Breakfast or Why Leaders Need New Thinking
13.06.2018
Digitalisation has triggered a race for the future. New players have emerged challenging traditional business models or even disrupting them. C-level trips to Silicon Valley are booming. And there is literally no escape from AR, VR, Big Data and Artificial Intelligence. But one fundamental dimension of digitalisation tends to be neglected or even overseen: the need for cultural change in organisations. Hierarchical models are in crisis Recipes of the past are not necessarily suited for the digital future. This is especially true for hierarchical models ...
 
Das Intranet als Spiegel der Website - oder doch nicht?
12.06.2018
Im Zuge der Designentscheidungen bei der Einführung eines neuen oder der Überarbeitung eines bestehenden Intranets, kommt es häufig zur Diskussion, ob der Look und Aufbau nicht identisch mit der eigenen Unternehmenswebsite sein kann. Die Struktur sei bekannt, das Design erprobt und generell - als durchdachtes Aushängeschild des Unternehmens - erfolgreich. Diese Überlegung hat jedoch sowohl Vor- als auch Nachteile. Im Folgenden erklären wir Ihnen unsere Auffassung bei HIRSCHTEC. Gleiche Gestaltung von Intranet & Website Unterschiedliche Gestaltung ...
 
Sing mein Song - das WOL Konzert
12.06.2018
von Rainer Gimbel - Ich muss es zugeben, einige wenige TV Formate sind tatsächlich interessant. Seit Jahren verfolgen die beste Ehefrau der Welt und ich die Staffeln der Sendung "Sing mein Song - das Tauschkonzert". Dort treffen sich sieben Sänger unterschiedlichster Genres zu regelmäßigen Abenden an einem abgeschiedenen Ort in Südafrika in "Lagerfeuer Atmosphäre". Jeder Abend ist einem Sänger gewidmet. Die anderen sechs Sänger singen dann jeweils unterstützt von einer Band eigen interpretierte Coverversionen von Liedern dieses Sängers oder dieser Sängerin. ...
 
Why Internal Talent Mobility So Often Fails
12.06.2018
Across my twenty-five years of applying advanced analytics to help client organizations measure and understand their Internal Labor Market (ILM) dynamics and inform decisions about workforce management, perhaps the most consistently disappointing results I have seen relate to internal talent mobility, whether it be expat assignments, cross-business or cross-function/department moves. Indeed, I can think of only a handful of organizations where our modeling work shows "mobile talent" actually succeeding and staying with the organization as compared to ...
 
25-10-3
12.06.2018
by Harold Jarche - An understanding of the research on how and why groups of people change can lead to better ways of organizing as a society or an organization. For instance, small groups of committed individuals who want to influence society need a significant presence to make that change happen: twenty-five percent. "When a minority group pushing change was below 25% of the total group, its efforts failed. But when the committed minority reached 25%, there was an abrupt change in the group dynamic, and very quickly the majority of the population adopted ...
 
Easy Access Information Explosion
12.06.2018
Education has a historical anomaly that has clung to the system a long time after it has been necessary. This is the case, especially in the last 20 years. Academics simply have no precedents to look to in order to figure out what to do. Digitization has truly changed the world. However, higher education has clung to a previous educational model that has found itself outdated and there are no signs that this is going to change anytime soon. When formal education began after the medieval period, students gathered together to a place where knowledge was ...
 
Millennials And Gen Z Have Lost Trust And Loyalty With Business
12.06.2018
by Dan Pontefract - In the most recent Deloitte Millennial Survey released May 15, 2018 -- where the firm surveyed 10,455 millennials and 1,844 Gen Z youth from around the globe -- there is a dark and foreboding pattern emerging. According to the results, "opinions about business' motivations and ethics, which had trended up the past two years, retreated dramatically this year, as did their sense of loyalty." Indeed it is worrisome. Instead of organizations shifting the way in which they run such that they do so with a "purpose mindset," the majority ...
 
Was kommt zuerst: Tool oder Kulturveränderung?
11.06.2018
Was kommt zuerst: Das Tool oder die Kulturveränderung? Ein klassisches Henne-Ei-Problem der Neuzeit - und eines, das immer wieder in unseren Gesprächen mit Unternehmen aufkommt. Wie erreicht man im digitalen Zeitalter nachhaltige Veränderung (oder den berühmt-berüchtigten "Change") in Organisationen? Kann eine innovative Software Anstupser und Impulsgeber für einen kulturellen Wandel sein - oder braucht es zuerst einen kompletten "Mindset-Shift", bevor neue Software auf fruchtbaren Boden fallen kann? Meine eindeutige Meinung hierzu: Wer auf den Kulturwandel ...
 
How to Make Flexible Work Successful for the Company and the Employee
11.06.2018
With advances in technology, the days of being tethered to a desk Monday through Friday have become a thing of the past. Laptops, cell phones and video conferencing are empowering employees to work from anywhere with ease. This means a manager in London can effectively collaborate with an employee in New York. At AIG, we have embraced this workplace transformation by offering a comprehensive flexible-work arrangement program that accommodates how our employees live and work. We recognize the value of supporting our colleagues in managing the demands ...
 
What Is Workplace Inclusion and Can You Measure It?
11.06.2018
Can you remember a time without a headline about inequality in our world today? It seems like examples of inequality pop up in every corner of our society, and businesses are trying to get ahead of the problem. Take Starbucks for example: they recently closed all of their 8,000 company-owned stores nationwide to give 175,000 employees racial-bias education in response to a shocking incident at a Philadelphia store in April. Starbucks is not alone. One study examined over 10,000 companies and found that eight out of 10 - some 8,000 companies - have a ...
 
Does employee engagement really increase productivity?
11.06.2018
'Uncovering the People' is the third in this series of programmes that uncovers the Digital Workplace. In this episode we spoke with Matt Champion of SAP UK, a global HR technology partner of NGA HR's. Part of Matt's job is to make people think differently. To do this he introduces design thinking and mindfulness to help people to focus the human side of digital transformation, not just on technology and process. You can view the interview here. Dare to be wrong. Fail fast. Succeed faster This is a common value that SAP and NGA HR share and ...
 
Should Employee Experience Replace Employee Engagement?
11.06.2018
I was recently lucky enough to attend the ExChange Conference hosted by the fabulous Employee Engagement Alliance. The conference focused on employee experience and was, I have to say, one of the best conferences I've attended in a long time. As you'd expect there was a lot of conversation on the day about engagement versus experience, so I thought it might be useful to share my thoughts.... As you may well know, Airbnb no longer have an HR department, instead choosing to focus on employee experience, with a team headed up by a Chief Employee Experience ...
 
Tapping the power of hidden influencers
11.06.2018
A tool social scientists use to identify sex workers and drug users can help senior executives find the people most likely to catalyze -- or sabotage -- organizational-change efforts. Employee resistance is the most common reason executives cite for the failure of big organizational-change efforts. Winning over skeptical employees and convincing them of the need to change just isn't possible through mass e-mails, PowerPoint presentations, or impassioned CEO mandates. Rather, companies need to develop strong change leaders employees know and respect -- ...