Social Business Digest
by caro

#socbiz
Geselecteerde informatie over Digitale Transformatie, Enterprise 2.0, Enterprise Social Networks, Social Intranets, Social Collaboration, Knowledge Management, HR 2.0, ... en alle de rest
Dr.-Ing. Carsten Rose – Geldigheid: 08.12.2017 22:00
Social Business Digest by caro - Week 49/2017
 

Week 49/2017

 

Never Under-Estimate the Immune System
08.12.2017
Every large and successful institution has an immune system - a collection of individuals who are prepared to mobilize at the slightest sign of any "outside" ideas or people in order to ensure that these foreign bodies are neutralized and that the existing institution survives intact and can continue on course. Just like the immune system all organisms have, this institutional immune system is adept at recognizing foreign bodies as soon as they appear and very effective at protecting the institution from infection. It is in fact what has helped large ...
 
2017 Wrap-up: Communities in Transition
08.12.2017
by Rachel Happe - 2017 was a year of change in the community space. Community programs received more strategic attention, there were platform and vendor disruptions, new expectations evolved for community professionals, better analytics emerged, and new strategic opportunities opened up. As expected, it has been quite a ride. This journey is far from over and it became clear in 2017 that community was moving into new territory and becoming recognized as a strategic enabler of digital transformation and the future of work. The End of the Beginning Communities ...
 
Loyalty Deciphered -- How Emotions Drive Genuine Engagement
08.12.2017
Discover what drives brand loyalty, and how to cultivate it, in the findings of this wide-ranging report from our Digital Transformation Institute. Many of today's loyalty programs try to buy consumer loyalty with discount and voucher schemes that appeal to rationality. The results are unimpressive--50% of consumers leave their transactional loyalty program accounts inactive and hundreds of millions in discounts go unclaimed. So, if the rational approach isn't working, what does? To uncover the true drivers of loyalty, we undertook a worldwide, cross-sector ...
 
Digitalisierung: Vergessen Sie Ihre Mitarbeiter nicht!
08.12.2017
Wenn Unternehmen durch die Digitalisierung unter Druck geraten, sind oft radikale Schritte vonnöten. So gelingen sie. Bei Innogy haben wir vor etwa drei Jahren ein internes Forschungslabor gegründet: Rund 100 Spezialisten in Essen, Berlin, London, Tel Aviv und dem Silicon Valley ergründen in eigenen Start-ups seither Geschäftsfelder der Zukunft für uns. Bislang steht diesem Hub ein jährliches Budget von etwa 100 Millionen Euro zur Verfügung, von 2020 an soll er sich aus eigenen Mitteln finanzieren. Das Interesse an der Innovation ist aber nicht rein ...
 
The Role of Intranets in the Age of Social Networks
07.12.2017
In June of this year, Facebook announced that the number of active users on the site had jumped by 60 million monthly active users since March 2017 to 2.01 billion. If, as expected, Facebook grows by 20 million active users per month, by the end of the year, it will have over 2 billion active users. Of course, for the digital workplace Facebook also has Workplace by Facebook while Microsoft has Teams, and Slack is adding functionality at an astonishing rate. What links these, and all the other social networks for the enterprise, is that it is now possible ...
 
The mistery of the "Like-Button"
07.12.2017
by Rainer Gimbel - When I arrived at work Monday morning a package was waiting for me. A long term (valued) business partner sent me a nice Christmas calendar. 24 tiny bags with festive sweets and nuts inside. Very nice, isn't it? I decided to share the calendar (& content!) with my teammates of Evonik Digital. However, the content on Day4 I kept for myself. It was a tiny bag with cookies in form of a "Like-Button". Sorry team Digital, but these are mine! The cookies inspired me to think about the idea and the meaning of the like button in social ...
 
Virtual Team Management: The Inertia Innovation Paradox
07.12.2017
The old epigram "plus ça change, plus c'est la même chose" perfectly describes the paradoxical state of virtual team management. This is also illustrated by the yin-yang symbol. One side denotes inertia and the other side innovation. We will examine how both sides of this divide play out today. The first "virtual teams" appeared in the 1990s. This was possible due to a confluence of technological advances, evolving management thinking, and a shift in business language. Every decade since WWII has experienced a transformative wave of innovation - personal ...
 
Structure to Succeed - How to Maintain a Healthy Online Community
07.12.2017
At one point or another, we've all been part of a digital community, from official forums and branded social pages, to volunteer-run Facebook groups, subreddits, and neighborhood message boards. Anyone who has participated in an online community can likely attest: not all communities are created equal. Regardless of size or purpose, successful communities have several qualities in common, ones that any community manager should strive for in their own environments. What Makes a Community Healthy? Oftentimes, failing communities are referred to as "toxic"; ...
 
5 Reasons Why Your Company Needs an Enterprise Social Network
06.12.2017
Internal communications is playing a bigger, more complex role in Companies than ever before thanks to the advent of enterprise social networks. With solutions like Slack, Yammer and Socialcast, there are plenty of options for generating effective team communication in more nuanced, meaningful ways. So why exactly should company adopt enterprise social networks into their internal communications strategy? Here are the top five reasons (plus a handful of platforms to help streamline your team's communication)! Open communication channels Improve efficiency ...
 
Times of transformation: Change management needs more, different and modern communication to be successful
06.12.2017
Change management specialists need to better leverage the talents and practices of modern communication specialists, Dion Hinchcliffe wrote in a recent online exchange about Digital Transformation with Brad Grissom. "How much overlap/synergy exists between traditional #communication specialists and dedicated #changemanagement consultants?" asked Grissom, a leader in collaboration, enterprise social networks, and related work at Southwest Air. "Not enough," replied Hinchcliffe, one of the most influential people in the world on these topics. "Unfortunately, ...
 
How to Catalyze Innovation in Your Organization
06.12.2017
Executives can fuel the emergence of new ideas by understanding and tapping the power of employee networks. Economists have estimated that approximately 50% of U.S. annual GDP growth can be attributed to product and service innovation, and more than 90% of executives claim that long-term organizational success depends on developing and implementing new ideas. Research shows that growth fueled through organic innovation is more profitable than growth driven by acquisition, in part because the organizational capability required is vastly different.4 Yet ...
 
Forrester Data Infographic: Who's Driving AI Adoption In The Enterprise?
06.12.2017
There's no doubt that artificial intelligence (AI) and its underlying technology building blocks are top of mind for enterprises today. But who's driving this change and its adoption within their organizations? On the surface, it may appear that AI is yet another technology that firms will expect their technology organization to champion, evaluate, and bolt onto existing systems -- as opposed to letting their business leaders drive the charge. Yet the Forrester Data Global Business Technographics® Data And Analytics Survey, 2017 reveals a nuanced view ...
 
When Corporations Fund Startups, Both Can Win
06.12.2017
Ever since the Netscape IPO in 1995, venture capital has taken on an almost mystical quality. The idea of investors in khakis backing a few kids in a garage to rival the world's largest corporations has far more romantic appeal than fat-cat bankers chomping away at cigars in stuffy boardrooms. Before long, corporate America wanted in on the action, with mixed results. Some early investors that set up venture capital arms, such as Intel, Microsoft, and Qualcomm, did well. But all too often, there was a culture clash between traditional executives and ...
 
10 Commandments for the Social Intrapreneur
06.12.2017
What does it takes to battle with bureaucracy and deliver social innovation from within an existing organization? Here are ten commandments for the intrapreneurs who want to take on the status quo and deliver purpose driven innovation that benefits both their company and society. Ten Commandments for the Social Intrapreneur Come to work each day ready to be punished by the bureaucracy Measure your impact, be data-driven and evidence-based Circumvent any orders aimed at stopping the impact If you don't talk to beneficiaries first, you won't know what's ...
 
The digital hippies want to integrate life and work - but not in a good way
05.12.2017
Data firms such as the rapidly expanding WeWork hope to blur the line between home and office. That won't be any help to staff. The digital turn of contemporary capitalism, with its promise of instantaneous, constant communication, has done little to rid us of alienation. Our interlocutors are many, our entertainment is infinite, our pornography loads fast and arrives in high-definition - and yet our yearnings for authenticity and belonging, however misguided, do not seem to subside. Beyond the easy fixes to our alienation - more Buddhism, mindfulness ...
 
Communicating and (Working Out Loud) WOL-ing in as public a space as possible
05.12.2017
n response to the following tweets today: Enterprise Social Network groups: Can there be too many, and should they be public or private? - Stan Garfield A classic debate especially re: public vs. private, now growing urgent as more + more strategic work is done in #ESN. My take: Private groups fragment discussion + hide knowledge. Discourage them if at all possible; save them for when only absolutely necessary. - Dion Hinchcliffe I was reminded of a recent Rachel Happe LinkedIn post "Working Out Loud and Community Management" and her follow-on question ...
 
Hottest Market of the Year: Communication platforms
05.12.2017
Reasons for adoption: The three priorities team communication is based on include conversation, document sharing and tasks and projects. Biggest deal of the year: Workplace by Facebook added Walmart and its 2.2 million employees to the platform in September. Outlook: Companies are closer to addressing the desire to repurpose blogs and social media forms of collaboration in the enterprise. Flashback to a time when the workplace was somewhat of an isolated environment, where file cabinets hosted data instead of the cloud and phone cords chained employees ...
 
Reading at work
05.12.2017
by Seth Godin - Most organizations think nothing of having twenty valuable employees spend an hour in a meeting that's only tangentially related to their productive output. But if you're sitting at your desk reading a book that changes your perspective, your productivity or your contribution, it somehow feels like slacking off... What would happen if the next all hands meeting got cancelled and instead the organization had an all hands-on read instead? Of course, I'm biased. I think if you read Your Turn or The Dip, your work would change ...
 
Bridging the Gap - Can the "Working Out Loud" Principles be Converted into Business Cases and Organizational Systems?
04.12.2017
If you are following leading HR executives and influencers in social media, you might currently feel like "Working Out Loud" (WOL) is "the new thing" for the digital transformation in corporate Germany. From Bosch to Siemens, from BMW to Continental - everywhere groups of people gather for WOL circles and promote the idea within their companies. When I heard about WOL for the first time it sounded very familiar. A small interdisciplinary group of people coming together to work on a shared set of goals for about 3 months, based on a clear set of principles ...
 
The Art of Connecting, Communicating and Collaborating with Colleagues
04.12.2017
The humble intranet has been used by businesses for many years, but in more recent times has evolved to become a much more powerful tool than it was in the past. This has been helped along by the advances in technology that we've seen take place over the past couple of decades. An intranet is like a scaled-down version of the internet, where employees can access shared documents, social profiles, wikis and more. Given the right tools, the intranet can also be used for collaborating with colleagues and other key stakeholders. Whilst once connecting to ...
 
MILK: Maxims for Innovation, Leadership, and Knowledge
04.12.2017
by Stan Garfield - I developed a list of maxims in response to a discussion led by Verna Allee and hosted by the Association of Knowledgework. Verna asked community members "what, for you, are the tried and true 'classics' and what are the newer or 'emergent' maxims that you find yourself relying on in your current conversations?" Verna's question, and the ensuing discussion, prompted me to create the list that is the starting point for this article. Sections: Maxims Benefits Visions Insights and Nuggets Issues and Principles Tips and Techniques Myths, ...
 
4 technologies that are enabling workplace transformation
04.12.2017
The great untethering of workers has become a game of musical chairs such as Millennials who drop into their cube the first hour, plop on a couch in an 'idea room' for the next two, then plug into a café with headphones on for much of the afternoon and wrap things up on the train ride home. Great for them, but a bit challenging for IT, HR and facilities teams concerned about keeping their workforce secured, collaborative and productive. Worker mobility is a mega trend, especially for Millennials -- 64% of whom work somewhere other than their main site ...
 
Amazon's Alexa for Business Takes on the Workplace
04.12.2017
Technology gets in the way of your productivity on the job -- and that's a problem, according to Amazon CTO Werner Vogels. During yesterday's keynote address at AWS re:Invent, Amazon Web Services user conference taking place in Las Vegas, Vogels introduced attendees to a workplace where a digital assistant could handle tasks like starting conference calls, controlling conference room equipment, scheduling meetings, keeping track of tasks, reordering supplies and more, based on a voice command. As you might have guessed, that assistant's ...
 
Five Reasons Workplace Gamification Works
04.12.2017
We've all had those jobs where we simply couldn't get motivated. Maybe our tasks were boring -- too complicated -- uninspiring. In those cases, we muddled through. We got it done. But we weren't necessarily fulfilled or engaged with the work we were doing. Gamification aims to change all that. In fact, even beyond monotonous tasks, gamification has the power to amp up the workplace in exciting ways. By 2015, 40 percent of Global 1000 companies were already using gamification strategies to get employees more involved and committed to their daily responsibilities. ...
 
Who is responsible for the change? Shining the light on everyone's responsibility
04.12.2017
In our conversations with executive leaders, they often express a frustration with why the organisation isn't changing. When we enquire into what their part of the change journey might be, there is sometimes a look of bewilderment; why would we enquire into their part when the issue is so obviously other people's inability to get on board? As we talk with other levels of the organisation, the story is often very different. In discussions with internal change champions, we hear of leadership behaviours that contribute to the resistance that organisations ...
 
Transformation Takes More Than Ideas, Behaviors Also Need To Change
04.12.2017
Stories of innovation usually follow a simple, but common narrative. Someone gets an idea, figures out how to make it work and changes the world. Yet that is rarely how it actually happens. Far more often, someone comes up with a great idea and it never gets off the ground because no one is willing to accept it. Ignaz Semmelweis came up with the idea that washing hands could drastically reduce infections, but was considered a quack and died in a mental hospital. Chester Carlson shopped his idea for the Xerox machine to 20 different firms but had no takers. ...