Social Business Digest
by caro

#socbiz
Ausgewählte Hinweise zu Digital Transformation, Enterprise 2.0, Enterprise Social Networks, Social Intranets, Social Collaboration, Knowledge Management, HR 2.0, ... und den ganzen Rest
Dr.-Ing. Carsten Rose – Stand: 17.11.2017 18:00
Social Business Digest by caro - Woche 46/2017
 

Woche 46/2017

 

Mach deine Arbeit sichtbar! - Working Out Loud
17.11.2017
Agilität, Wissenstransfer, Silo-Abbau, kultureller Wandel... - das sind einige unserer großen Themen. Da liegt es nahe, dass wir die Working Out Loud-Bewegung (benannt nach dem gleichnamigen Buch von John Stepper) sehr spannend finden. Aber was ist dieses "Working Out Loud" überhaupt? Und was hat die Methode mit Flexibilisierung, Digitalisierung und dem Abbau von Silos genau zu tun? Was ist Working Out Loud? "Working Out Loud ist eine einfach Methode, um relevante Arbeitsbeziehungen aufzubauen, die dabei helfen, ein Ziel zu erreichen oder neue Themen ...
 
We Need More Conversation @ Work
17.11.2017
The One Thing Companies Need to Achieve Big Hairy Audacious Goals. Do you believe in a world without diseases? It seems hard to imagine, right? Still that is the highly ambitious goal that my company put forward. If you look at the progress we've made for preventing, intercepting and curing diseases, it may seem unlikely today but not impossible in the future. This World Without Disease is an excellent example of what some call Big Hairy Audacious Goals ('BHAG'). These are visionary, and unconventional goals. Often, these BHAGs are decided at the top ...
 
Enterprise Social Networks May One Day Replace Email
17.11.2017
Corporate communication is ripe for disruption. Thanks in part to social networking and the abundance of new messaging apps, people are expecting more when it comes to communicating with colleagues, friends, and families. Less than 20 years ago, employees still primarily relied upon paper memos and pagers. With such advances in technology, archaic methods for knowledge management and articulating strategies are set to be replaced. While custom social networks in an enterprise setting will not entirely replace email, they will change how workers collaborate ...
 
Avoid Collaboration in 3 Easy Steps: Ready, Fire, Aim!
17.11.2017
Ready, Fire, Aim. If you don't aim first, you will most likely miss. If you quickly pick up a bow, immediately pull back and release the arrow, chances are good the arrow will fly exactly where you don't want it to go. Ready, Aim, Fire. Instead, take a deep breath, carefully focus on the middle of the target. Take your time. Slowly pull back the bow, maybe take another deep breath, concentrate on what you want to happen next, and release. You have mentally and physically prepared, and you have a much better chance of success now that you have taken the ...
 
#WOLWeek Day 5: Show Possibility
17.11.2017
by Simon Terry - This International Working Out Loud week the theme is 'Deepen Relationships and Create A Legacy'. This week practioners around the world have been exploring how Working Out Loud helps them to create lasting impact. This we we have explored why relationships matter in our work, how Working Out Loud deepens relationships, the opportunity to create a legacy every day and actions to start that work using Working Out Loud. Show Possibility The greatest feedback I receive is when someone suggests to me that an interaction we had or an idea ...
 
5 essential skills we need now - for the digital workplaces to come
17.11.2017
In our garden in the Cotswolds in England we have just built a studio. If you stand in a particular spot, near the back wall, you can look across and see the stone walls, borders and porch at the entrance to our home. I remarked to my partner, Ali, that when the sun covered the 100-year-old garden the scene reminded me of stepping into a Monet painting. Then, from that same position, but looking in the other direction, there is another view across the garden but flipped so that everything appears the opposite way round - this is the reflection of the ...
 
Evolve your intranet to suit modern ways of working, but stay focused on business outcomes
17.11.2017
A mature intranet takes time; it should always evolve, must never become stagnant. To continue to be useful and used, the intranet should adapt to business needs, but this means experiments and trials may be necessary, and not every development will succeed. Sarah Blackburn, Client Success Manager at EasySharePoint, shares her advice around ensuring the intranet progresses in line with people's needs and expectations. 'Digital transformation' is now an established phrase, although the definition is debated by some. Organisation leaders are keen to adapt ...
 
The Employee Lifecycle is Your Roadmap to Building an Engaged Employee Experience
17.11.2017
Whether your traditional programs and tactics need a simple revitalization based on best practices or because you'd like to revolutionize them so you can engage employees, as an HR or employee communications function, we have the unique opportunity to turn everyday transactions into employee interactions -- to transform everyday tools into relevant to how employees live and work. All employees interact with an organization through a cyclical process: from the time they start thinking about you as a potential employer to when they become an employee up ...
 
How to Change Your Life in One Second Flat
17.11.2017
The 4 critical questions we're all unconsciously asking each other near constantly. Maya Angelou suggests there are four questions that we're all unconsciously asking each other all the time. We ask the people we love, we ask the people who matter to us professionally, and on a broader level, we ask the people we encounter as we go about our everyday lives: the cashier who takes your coffee order, the jogging neighbor you wave to from the car on the way to work, the elderly woman sitting across from you on the train. The four questions rarely get ...
 
Von der Hierarchie zum Netzwerk. Warum Digitalisierung neue Strukturen braucht.
16.11.2017
Die Digitalisierung ist nichts, was "einfach wieder vorbei geht". Was zu Beginn vielleicht noch viele gedacht (oder gehofft?) haben, wird mittlerweile allzu deutlich widerlegt. Die Digitalisierung bleibt, sie schreitet voran - und sie verändert Organisationen und deren Geschäftsmodelle von Grund auf. Digitalisierung auf der Agenda! Fast alle Unternehmen haben dies verinnerlicht, die "Digitalisierung" auf ihre Agenda genommen, Projektgruppen oder "Innovationsvehikel" dazu gebildet und vielleicht sogar einen "Digital Transformation Officer" eingestellt. ...
 
Lebendige Moderation: Zehn Tipps für Community Manager im Intranet
16.11.2017
Produktive und putzmuntere Communities sind das Salz in der Suppe im Social Intranet. Experten gehen sogar davon aus, dass die Fähigkeit zum Bilden und Moderieren dieser Netzwerke die Führungspersönlichkeiten der Zukunft ausmachen. Typischerweise lassen sich drei Arten von Communities unterscheiden: "Projekt-Communities", in der sich die Mitglieder eines Teams oder einer Projektgruppe organisieren, um in einem klar abgegrenzten Raum bzw. anhand einer eindeutig definierten Struktur an einer gemeinsamen Aufgabe zu arbeiten (Beispiel: "Messe-Auftritt März ...
 
3 Collaboration Skills You Need for Today and Tomorrow
16.11.2017
Collaboration is more important than ever given the rate of digital transformation organizations are going through today. While collaboration has always been a needed skill in the workplace, increasingly distributed workforces, knowledge silos and new developments in technology have put renewed pressure on learning the art and science of collaborative work. Because today people aren't only collaborating with people, they have the added challenge of collaborating with machines. The following three skills will help organizations meet collaboration ...
 
If you're serious about digital transformation, start with employee experience
16.11.2017
SUMMARY: Digital transformation is a top priority for most enterprises, but fresh data points to key gaps. One of those gaps is employee experience - here's what to do about it. If digital transformation is to be more than a buzzword, then many organizations need to make a lot of changes in how they do business. You may say those changes start with how they view and engage with the customer. But too often, there's another group that is ignored, to the detriment of digital transformation efforts - employees. I was reading Altimeter Group's 2017 State ...
 
Trap #5: No Community Manager
16.11.2017
The results of a six-month study are out in HBR's "What Managers Need to Know About Social Tools," and the article makes fair observations about the barrier-busting employee learning and collaboration you can get on platforms conducive to Working Out Loud, such as Yammer and Teams. But I don't think they asked community managers. The study revealed not unexpected pros for those of us in this field, such as: "The employees who had used the tool became 31% more likely to find coworkers with expertise relevant to meeting job goals. Those employees ...
 
Enterprise collaboration needs community managers
16.11.2017
Collaboration and social tools have been widely deployed across organisations, but results have been patchy at best. Many organisations end up with pockets of significant use, but not the widespread adoption that was hoped for. This is not the result of poor technology or a lack of business demand. Instead, it reflects the reality that significant support and change management is required to obtain collaboration success. One ingredient in all successful approaches is the formalising of community manager roles within the business. A small number of individuals ...
 
#WOLWeek Day 4: Creating Your Legacy Through Deeper Relationships with #WOL
16.11.2017
by Simon Terry - International Working Out Loud Week runs from 13-18 November 2017 and this weeks theme is 'Deepen Relationships and Create a Legacy". So far this week we have looked at the value of deeper relationships, explored how Working Out Loud can Deepen relationships and explore how we can start to build a legacy today. So far this week we have explored Working out loud can take your work and work interactions and make deeper relationships and legacy building a daily experience for you. Importantly working out loud can help you find, engage and ...
 
Institutional Amnesia - How Progress Dies
16.11.2017
Human progress is dependent on institutional memory. The survival of civilization was reliant on our ability, as a species, to share how to work the land, cure disease and harness fire. Before the advent of the written word, we used stories to share history so that it would not be forgotten. Then came cuneiform tablets, papyrus, the printing press, the Xerox machine, email and the encyclopedic knowledge of Twitter, doled out 140 characters at a time. We can now communicate in ways that our ancestors would find unimaginable and capture the entirety of ...
 
Menschen sind die wahren Hüter der Veränderung
15.11.2017
Seit meiner Kindheit erlebe ich intensiv die digitale Evolution in all ihren Facetten. Ich erinnere mich noch genau, wie ich bereits 1980 mit meinem Nachbarn zum ersten Mal mit einem Akustikkoppler live im Internet war. Der Vater meines Schulfreundes war General beim Militär, seine Eltern weilten im Urlaub und das Kindermädchen hatte Aufsicht. Ich kann mich aus zwei Gründen noch sehr gut daran erinnern. Zum einen war es der magische Moment mit einem fremden Menschen im Internet Kontakt aufzunehmen, den wir zudem im normalen Leben nie kennen gelernt hätten ...
 
Wie Betriebsräte auf die Digitalisierung reagieren sollten
15.11.2017
Viele Betriebe bekennen sich zwar auf dem Papier dazu, die Mitarbeiter bei der Gestaltung der Digitalisierung mitwirken zu lassen. In der Praxis sieht es aber anders aus. Sechs Thesen von Arbeitsforscher Martin Kuhlmann. "Die neuen digitalen Systeme sind gestaltbar. Und viele Betriebe bekennen sich auch auf dem Papier dazu, die Mitarbeiter bei der Gestaltung der Digitalisierung mitwirken zu lassen. Aber in der Praxis gibt es vielfach keine Beteiligung an diesen Prozessen", stellte der Arbeitsforscher Martin Kuhlmann von der Universität Göttingen fest. ...
 
The pressure's on for social collaboration
15.11.2017
After riding the hype wave for almost a decade, social collaboration technology vendors now face a changing market - where they must compete with a new set of team collaboration tools like Slack. It's been too much for some, with several players exiting or dialling back their investment here, but there's one major new entrant that's shaking things up. Top takeaways Social collaboration: down, but not out The rapid growth and success of team collaboration application Slack (and its newer competitors), combined with the increased availability of social ...
 
Working Out Loud and Community Management
15.11.2017
by Rachel Happe - Working out loud (WOL) is essentially any behavior where you share your work transparently with a network of people. That network can be as small as a work team and as large as the Intranet. From my perspective, it is the act of sharing done with the intent of soliciting feedback, providing value to others, or building relationships with people beyond your current network. My work out loud journey started in January of 2008 with my first work-related blog, The Social Organization. Initially, I wrote mostly for myself, to work through ...
 
Working Out Loud @ Bosch - An interview with its sponsor
15.11.2017
by Katharina Krentz - The Working Out Loud (WOL) initiative has started at Bosch in June 2015 with the first WOL circle pilots. Since these early days a lot has happened, and the former grassroots initiative has grown to a serious learning and collaboration approach within the company. Since July 2017 Mr. Christoph Kübel, member of the Board of Management and Director of Industrial Relations of the Bosch Group, took over the role of its sponsor and supports the internal activities. During a common lunch at the beginning of November the Working Out Loud ...
 
#WOLWeek Day 3: Who has Time for A Legacy?
15.11.2017
by Simon Terry - 13-18 November is International Working Out Loud Week. The theme of this WOLWeek is 'Deepen Relationships and Create a Legacy'. In the first two days we have looked at why we need to deepen relationships and how Working Out Loud can help. Today we explore legacies. We are all drowning in the challenges of our work. A digital economy has created new expectations of responsiveness, breadth of engagement and agility that increase the time demands of our work. At the same time there are more messages and more to understand. When now has ...
 
"Wir lassen uns helfen, bis wir dumm sind"
14.11.2017
von Gunter Dueck - Kinder möchten alles sehr früh selbst können. "Lass mich das allein machen!" "Nein, das kannst du noch nicht. Warte, später bringen wir es dir bei - wenn du so weit bist!" Später: "Schau, ich kann es! Ich kann es gleich, warte!" Das Kind jubelt. "Nein, so ist es ganz falsch. Ich mache es jetzt einfach für dich, sonst dauert es zu lange." Das Kind wird rasend zornig und gebührend zurechtgewiesen, dann weint es bitterlich. Es weint von jetzt ab sehr oft, wohl, bis es groß ist. Dann kommen keine Tränen mehr, die haben sich mit der Zeit ...
 
Working out loud and a thousand cups of coffee
14.11.2017
by Rita Zonius - I'm sitting in a café on a hot day in Melbourne, after returning from New York City yesterday, where I spent a couple of weeks meeting new people and deepening conversations with people from 'my tribe' on enterprise social, corporate communications and the digital workplace. I did the same in London in October. Given today is Day One of Working Out Loud Week, I wanted to share what it was like to go on those trips with a clear purpose to start and deepen relationships with people who are interested in the same things I'm interested in. ...
 
#WOLWeek Day 2: How Working Out Loud Deepens Relationships
14.11.2017
by Simon Terry - November 13-18 this year is International Working Out Loud week and this WOLweek the theme is "Deepen Relationships and Create a Legacy". Yesterday, we reflected on the need to deepen relationships in a digital world and a digital workplace. Today we will look at how sharing work in progress with a relevant community can deepen relationships. Working out loud is an important digital work practice because it enables the networks around our work to engage us. We may set out to use working out loud for 'a better career or a better life' ...
 
What A Good Participant Needs
14.11.2017
Does a newcomer have the information they need to be a good participant? Do they know what good participation looks like? Do they know how to look up and find information they can share with others? Do they know what's on the edge of domain of knowledge? Do they know what the best examples, books, and resources are? Do they know what tone of voice they should use when they participate? Do they know they don't need to be an expert to participate? Do they know good questions are better than good answers? Do they know the 20% of topics which account for ...
 
Answers to three community management questions
14.11.2017
by Stan Garfield - I was asked the following questions: Q1: What are the biggest challenges you face as a community manager? A1: There are three: 1. Getting members to pay attention to community activity by subscribing to notifications and actually reading them. 2. Getting members to ask their questions in the open in the community's online discussions. 3. Making sure that all questions and requests for help receive timely and useful replies. Q2: How is community management evolving? A2: It is becoming a more formal discipline, with greater acceptance ...
 
Digital Leadership - was ist das eigentlich?
13.11.2017
"Digital Leadership" ist in aller Munde. Es ist sogar - zumindest in den Personalabteilungen - zum Reizwort geworden. Es ist eines der vielen Anglizismen, die ohne große Reflexion in unseren Sprachgebrauch übernommen worden sind. Aber damit haben wir uns mal wieder ein "Ei auf die Schiene genagelt". Warum? Wörtlich übersetzt bedeutet es "Digitale Führung". Und schon kommen die Fragen: Wo und wie kann man digitale Führung lernen? Welche Voraussetzungen sind dazu erforderlich? Doch ist das wirklich damit gemeint? Oder noch deutlicher: Wollen wir das überhaupt? ...
 
Is Your Intranet a Hub of Collaboration and Customer Support? (It Should Be)
13.11.2017
The intranet has evolved within the modern workplace, transcending its role as a relatively simple internal publishing platform and centralized location to store information. Businesses, if they aren't already, need to quickly move beyond that simple intranet concept. Designed and used advantageously, an intranet is your business' primary means of optimizing coordination and collaboration among employees, a key driver of digital transformation where needed and, ultimately, an enabler of superior customer experiences. A winning -- and lasting -- strategy ...
 
Aligning Workplace Collaboration and Communication with Your Intranet
13.11.2017
Running a successful digital workplace requires much more than deploying a few good tools and calling it a day. Rather, companies need to develop a thoughtful, evolving strategy for empowering employees to communicate and collaborate as effectively as possible. A digital workplace strategy should advance as industries, companies and employees change the way they work. That's why some of the most important questions business leaders can ask are, "what do we, as a company, need to do to become a highly engaged and productive workplace?" and, "what will ...
 
#WOLWeek Day 1: Why Deepen Relationships?
13.11.2017
by Simon Terry - You don't need to look far to see the need to deepen relationships. We are surrounded by urgent offers of transactional relationships. We watch as streamlined digital experiences and bots take over many interactions, often failing to handle the complexity of real human circumstances. We can easily feel isolated in work and social contexts with a strong focus on individual performance and individual achievement. Without new action, these forces will continue to reinforce isolation. We work for others. Our work benefits others. We work ...
 
The Dual Rise of the Digital Workplace and Remote Work
13.11.2017
Remote work is on the rise. Earlier this year, Gallup released its latest State of the American Workplace report, which found 43 percent of workers now work outside of the office at least part of the time. As interest in and ability to work remotely increases, businesses struggle with how to offer the flexibility employees expect while maintaining productivity and quality levels. The rise of the digital workplace has in part been in response to this trend. While the technology side of the digital workplace gets the lion's share of attention, digital ...
 
10 Digital Workplace Strategy Questions to Answer in 2018
13.11.2017
One could argue that digitization in the workplace began with the invention of the telephone and has been evolving ever since. In defining the digital workplace, James Robertson, a global authority on intranets, says that it is made up of "a holistic set of platforms, tools, and environments for work, delivered in a usable, coherent, and productive way." The intranet itself is just one element of this environment, and its role has been constantly evolving. During its early years, the intranet was seen as a single platform tasked with doing everything. ...
 
The Digital Workplace Philosophy: It's about the journey, not the destination
13.11.2017
Paul Bray takes CBR inside a digital workplace - the foundation to a successful business strategy. What is a Digital Workplace? A Digital Workplace brings together both the physical world, the working environments of the modern mobile user, alongside the virtual world, comprising the digital capabilities upon which modern user engagement is based. Many organisations are currently striving towards the notion of delivering a Digital Workplace, perceiving this to be a tangible solution, however our view is that the Digital Workplace is more a philosophy ...
 
Communicate authentically, act boldly, learn by doing, and lead by example
13.11.2017
by Stan Garfield - Section 1: Leaders need to communicate authentically Leaders may think they are communicating effectively, but the people they are trying to lead would frequently disagree. The reasons for poor leadership communication include: Using corporate-speak, buzzwords, cliches, and other tired and familiar expressions Having a ghost writer create a memo, speech, or script Appearing in person or on video and coming across as stiff, formal, and impersonal Talking or writing in a one-way direction, without listening Using boring forms of presentation ...